CarrierメーカーPH61の使用説明書/サービス説明書
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Model P H61 Heat T reatment Sh ake F reezer Opera ting Instr uctions 048119-M 7/31/ 07.
Com plete this pa ge for quic k re fere nce when ser vi ce is r equir ed: Taylor Distributor: Address: Phone: Fax: E-mai l: Serv ice: Par ts: Date of Installation: Infor mati on found on the data l ab.
Model PH 61 Table of Cont ent s T able of Contents Section 1 To the Installer 1 ............................................ Installer Safety 1 ........................................................ Site P reparation 1 ..............................
Table of Cont ent s Mode l PH61 Table of Contents - P age 2 Section 6 Operating Pr ocedures 25 ..................................... Equipment S et Up 25 ..................................................... Daily C losing Procedures 36 ..............
1 Mode l PH61 To the Insta ller 081208 Section 1 To the Installer The f ollowing are general ins tallat ion inst ruct ions. For complet e installat ion details , pleas e see the check out c ard. Installer Safety In all ar eas of t he world, equipment should be installed in ac cordanc e with exis ting loc al codes.
2 Model P H6 1 T o the Installer 080910 Water C onnections (W ater Coo l ed Un its O n ly) An adequate c old water supply mus t be pr ovided with a hand shut -of f v alve. On t he rear of the unit , two 3/8” I . P.S . wat er connect ions for inlet and outlet have been prov ided for eas y hook- up.
3 Model PH 61 To the Insta ller 080910 Beater Rotation Beater rot ation mus t be c lockwise as viewed looking int o the f reezing cy linder. Note: T he f ollowing procedures should be perf ormed by a t rained s ervice t echnic ian.
4 Model P H6 1 T o the Operator 080910 Section 2 To the Operator The f reezer you have purc hased has been c arefully engineered and manuf act ured to giv e you dependable operat ion. W hen properly operated and cared f or, it will produc e a consis tent quality product .
5 Model PH 61 To the Opera tor Compr essor W arr anty Disclaim er The r efriger ation c ompress or(s ) on this machine are warr anted f or t he term indicated on t he warrant y car d accom panying this machine. However, due to t he Mont real Pr otocol and t he U.
6 Model P H6 1 Safety Se cti on 3 Sa fety We at Tay lor are c oncerned about the s afet y of t he operat or when he or she c omes in c ontact with t he fr eezer and it s part s. T aylor has gone to ex trem e eff ort s to des ign and manuf actur e built- in safet y feat ures t o prot ect bot h you and t he serv ice technic ian.
7 Model P H6 1 Safety 080910 This unit has m any sharp edges t hat can cause s evere injuries . S DO NOT put object s or f ingers in t he door spout . T his may c ontaminat e t he product and cause s evere pers onal injury f rom blade cont act. S USE EXT REM E CAUTI ON when remov ing the beat er a sssembly.
8 Model P H6 1 Op erato r Parts I den ti fi catio n Section 4 Operator Parts Identif ication PH 61 Exploded V iew Figur e 1.
9 Model PH61 Operator Parts Identification Model PH 61 Par ts Identification List ITE M DESCRIPTI ON PART NO. 1 Kit A. -Cover -H opper X65369 2 Adaptor A. -Cast er X18915 3 Caster -Swi vel 5/8 St . 4 i n. Wheel 018794 4 Agit ator A. X44797 5 Pan-Dr ip- Rear HT 048204 6 Panel- Rear 048203 7 Gu ide A .
10 Mode l PH6 1 Op erato r Parts I den ti fi cati on 091216 Beater and Door Assem bly Figur e 2.
11 Model PH61 Operator Parts Identification 081110 Beater & Door Assembly Par ts Id entification List ITE M DESCRIPTI ON PART NO. 1 SHAFT-BEATER- 7 QT. FLUTED 050985 2 BLADE-SCRAPER 041103 3 SEAL-DRI VE SHAFT 032560 4 BEARING- FRONT 055605 5 O-RI NG - FREEZER DOOR 033493 6 DOOR A.
12 Model P H6 1 Op erato r Parts I den ti fi catio n X57028-14 Pump A . - Mix S implified Figur e 3 ITE M DESCRIPTI ON PART NO. 1-7 PUMP ASSEMBLY - MIX SIMPLI FIED SHAKE X57028-14 1 CYLINDER- PUMP-HOPPER- SHAKE 057944 2 PIN A.
13 Model PH61 Operator Parts Identification Accessor ies KA Y -5 Sanitizer/Cleaner ® CAUTION KEEP OUT OF REACH OF CHILDREN FOR INSTITUTIONAL USE ONLY 1 OZ (28.4 g) L U B E R HI 1 4 3 2 5 6 7 Figur e 4 ITE M DESCRIPTI ON P ART NO. 1 SANITI ZER KAY-5 ( 125 PACKS) 041082 2 LUBRICANT- TAYLOR HI- PERF.
14 Model P H6 1 Op erato r Parts I den ti fi catio n X44127 Br ush A.-Package-H T 013071 Black Bristle 1” x 2” 013072 Double Ended 013073 White Bristle 1” x 2” 014753 White Bristle 1-1/2” x .
15 Model PH61 Operator Parts Identification Syru p Ta n k ITE M DESCRIPTI ON PART NO. 1 TANK-SYRUP 4 QT. 045533 1a COVER-TANK 035759- 1 1b* TIP- NYLON WHITE 042747 TIP- NYLON GREY 024261 1c O-RI NG-3. 437 ID 016037 1d TUBE-DI P SYRUP TANK 015441-7 1d-1 O- RING .
16 Model P H6 1 Impor ta nt: T o the Oper at or Section 5 Important: To the Operator Item Descript ion 1 Power Swit ch 2 Indicat or Light s 3 Flav or Select or Keypad 4 Liquid Crys tal Display 5 Keys .
17 Model PH 61 Impor ta nt: To the Opera tor Power Switch The power s witch is locat ed under the c ontr ol panel on the lef t hand s ide of t he unit. When plac ed in the ON pos ition, t he power s witch allows soft ech panel operat ion. Liquid Cr ystal Display The Liquid Cry st al Display (LCD) is locat ed on the fr ont cont rol panel.
18 Model P H6 1 Impor ta nt: T o the Oper at or Operating S creen D escriptions When t he machine is powered t h e system will initialize. T he screen will dis play “I NIT IA LIZ ING ”. There will be f our t y pes of data t he syst em will check: L ANGUAGE, SYSTEM DATA, CONFIG DATA , and LO CKO UT DA TA.
19 Model PH 61 Impor ta nt: To the Opera tor The m ix tem perat ure must be raised abov e 151 _ F (66. 1 _ C) within 90 m inutes or the f reezer will be locke d in STANDBY, and the cycle fai lure di spla y will appear. In t he example, the hopper tem peratur e is 140 _ F (60 _ C).
20 Model P H6 1 Impor ta nt: T o the Oper at or So ft Lo ck: I f a heat treatm ent cycle has not been initiat ed within the last 24 hours , all f our LED's on the f ront of t he machine will light and a m essage will appear on t he LCD. Line 3 of t he LCD will indicat e the r eason the m essage appear s.
21 Model PH 61 Impor ta nt: To the Opera tor Operator Menu The O PERA TO R MENU is us ed to ent er t he operat or func tion dis plays. T o acc ess t he OPE RAT OR ME NU, s imply pres s the M ENU key . The cur sor will f lash ov er the let ter “A” indic ating t hat this is scr een “A”.
22 Model P H6 1 Impor ta nt: T o the Oper at or To c hange the dat e or tim e, s elect t he SE T CLO CK option in t he menu. T ouch t he UP arr ow sym bol to advance t he arrow f rom E xit t o Change, t hen touc h the SE L key t o select t he Change option.
23 Model PH 61 Impor ta nt: To the Opera tor Screen “F ” is CURRENT CONDI TI O NS. T his scr een gives t he visc osit y of t he produc t and t he hopper and barrel t emperat ures . T he last line of the dis play is the c ompres sor c ountdown saf ety tim er.
24 Model P H6 1 Impor ta nt: T o the Oper at or Scr een “H” is t he LO CKOUT HIS TO RY. This s creen disp lays a history of the last 40 ha rd locks, soft locks, and b rush clea n dates. Page n umbers are indicat ed in the upper r ight hand c orner.
25 Model P H6 1 Op erati ng Pro ced ures Section 6 Operating Procedures Equipm ent S et Up Evaluat e the c ondition of lights and s creen mess ages (Hard Lock or Sof t Loc k, et c. ) before perf orming opening proc edures. If all four LED's on the front of t he unit are lit, the unit is locked.
26 Model P H6 1 Op erati ng Pro ced ures Note: T o ensur e that the m ix does not leak out of the back of t he fr eezing cy linder, t he middle s ection of t he boot s eal should be conv ex or ext end out f rom the seal. I f t he middle sec tion of the boot seal is concav e or ext ending into t he middle of t he seal, tur n the seal ins ide out.
27 Model P H6 1 Op erati ng Pro ced ures Step 6 Place t he fr eezer door o- ring int o the groov e on the back of the fr eezer door. DO NOT lubr icat e the o-ring. Lubricat e the out side diam eter of the f ront bearing. S lide the f ront bear ing into t he door hub.
28 Model P H6 1 Op erati ng Pro ced ures Step 10 Lubricat e the s maller end of the dr iven spinner. (See F igure 16. ) Figur e 16 Step 11 Squeezing t he split end t oget her, ins ert t he driv en spinner t hrough t he metal opening of the dr aw valve until it s naps into place.
29 Model P H6 1 Op erati ng Pro ced ures Step 15 Wit h the s topping t ab of t he draw handle f acing down, slide t he f ork of the dr aw handle into t he slot of t he draw valv e. Sec ure t he draw handle with t he pivot pin. (S ee Figure 21. ) Figur e 21 Step 16 Lubricat e the s haft of t he spinner blade up t o t he groove.
30 Model P H6 1 Op erati ng Pro ced ures Step 19 Snap the r est rict or cap ov er the end of t he door spout. (S ee Figure 25. ) Figur e 25 Step 20 Slide the long dr ip pan into t he hole in the f ront panel. Step 21 Slide the s hort dr ip pan into t he hole in the r ear panel.
31 Model P H6 1 Op erati ng Pro ced ures Step 3 Apply a t hin layer of lubricant t o the inside of the pump cy linder at t he ret aining pin hole end. (See F igure 28. ) 15130 L U B E R Figur e 28 Step 4 Inser t t he pist on into t he ret aining pin hole end of t he pump cylinder .
32 Model P H6 1 Op erati ng Pro ced ures Step 7 Inser t t he valve c ap into t he hole in the m ix inlet adapter . (S ee Figur e 32.) Figur e 32 Step 8 Inser t t he mix inlet ass embly int o the pump c ylinder. (See F igure 33. ) Figur e 33 Note: The adapter must be posit ioned into t he notch loc ated at the end of the pum p cylinder .
33 Model P H6 1 Op erati ng Pro ced ures Step 11 Inst all one red o- ring on each end of the m ix feed tube, and thor oughly lubricat e. ( See F igure 36.) 15121 Figur e 36 Step 12 Lay the pum p assem bly, pum p clip, f eed t ube, cot t er pin and agitat or in t he bott om of t he mix hopper for sanit izing.
34 Model P H6 1 Op erati ng Pro ced ures 080910 Sani tizi ng Step 1 Prepar e a pail of approv ed 100 PPM s anitiz ing solution (ex amples: 2-1/ 2 gal. [9.5 liter s] of Kay -5 R or 2 gal. [7.6 liters ] of Ster a-Sheen R ). USE WARM WAT ER A ND FO LLOW THE M ANUFA CTURE R'S SPECIFICATI ONS.
35 Model P H6 1 Op erati ng Pro ced ures Step 14 Press the WASH and PUMP keys to stop the WASH and PUMP m odes. Clos e the dr aw valve. (See F igure 42. ) Figur e 42 Not e: Be su re yo u r han d s are clean an d sani ti zed bef ore go in g o n in th ese in struct io ns.
36 Model P H6 1 Op erati ng Pro ced ures Step 2 When m ix st ops bubbling down int o the f reezing cylinder , rem ove t he cott er pin f rom t he outlet f itt ing of t he mix pum p. Rem ove the m ix feed t ube. I nser t the out let end of the m ix f eed tube int o the mix inlet hole in the m ix hopper.
37 Model P H6 1 Op erati ng Pro ced ures The f reezer m ust be in t he AUT O or S TA NDBY mode b efore the HEAT cycle may be started. (See F igure 47. ) MODE: AUTO MIX: OK HOPPER 40.
38 Model P H6 1 Op erati ng Pro ced ures Note: To assur e sanit ary condit ions ar e maintained, brush eac h item f or a t otal of 60 sec onds, r epeatedly dipping the brus h in cleaning solut ion. Step 13 Wit h the s yrup por t brus h, br ush each sy rup port hole 10 to 15 t imes.
39 Model P H6 1 Op erati ng Pro ced ures Step 18 Inst all t he short drip pan in t he rear panel. Step 19 Use a clean, sanit ized towel and wipe down t he fr eezer door and ar ea around t he bott om of t he fr eezer door.
40 Model P H6 1 Op erati ng Pro ced ures Step 4 Return t o t he freez er wit h a small amount of saniti zing solut ion. W ith a pail below t he door s pout, dip the door s pout brus h into t he sanit .
41 Model P H6 1 Op erati ng Pro ced ures Step 9 Inst all t he shake cup holder , t he fr ont dr ip tray , and the splas h shield. Step 10 When r eady to r esume nor mal operat ion, pr ess t he AUT O key . ( See Figur e 59.) Figur e 59 Note: This proc edure should be done 3-4 hours befor e the first shak e is served, to build up ic e crys tals.
42 Model P H6 1 Op erati ng Pro ced ures Disconnec t t he syr up line aft er you have disconnec ted t he air line. ( See F igure 62.) Figur e 62 Remove t he syr up tank f rom t he compar tm ent. Remove t he syr up tank lid by lift ing up on the loc king lever.
43 Model P H6 1 Op erati ng Pro ced ures Push t he corr esponding f lavor but ton f or t hat s yrup flav or. ( See F igure 66.) Figur e 66 Hold an empt y court esy c up beneath t he exit point of t he syr up line. Pr ess t he CAL key (calibr ate). A mess age will appear on the LCD.
44 Model P H6 1 Op erati ng Pro ced ures If less t han 1 fl. oz. (30 ml. ) is r eceived, the pr essur e must be increas ed. Loos en the lock nut . Us ing a flat blade scr ewdriver, tur n the adjus ting sc rew CLOCKWISE. Recheck t he syr up calibrat ion.
45 Model P H6 1 Op erati ng Pro ced ures Closing P rocedur es THI S PRO CEDURE MUST BE COM PLE TE D EVERY 14 DAYS. FOLLOW YOUR LOCAL HEALTH CODES. To disas semble t he PH61, t he f ollowing items will.
46 Model P H6 1 Op erati ng Pro ced ures 080910 Rinsing Step 1 Pour t wo gallons (7. 6 liter s) of cool, clean wat er into the m ix hopper. W it h the whit e hopper brus h, sc rub the m ix hopper, m ix level s ensing probes and t he outsi de of t he agitat or driv e shaft housing.
47 Model P H6 1 Op erati ng Pro ced ures Disassembly Note: Failure t o remov e the part s, brush c lean, and re-lubr icate t he part s, will r esult in dam age to t he machine. Thes e parts must be remov ed every 14 days or t he machine will loc k out and will not operat e.
48 Model P H6 1 Op erati ng Pro ced ures Wit h the par ts t ray av ailable, r emove t he following part s and place in t he part s tr ay: Step 1 Remove t he syr up lines f rom t he syr up ports , and rem ov e the re stri cto r cap fr om the b otto m of the door spout .
49 Model P H6 1 Op erati ng Pro ced ures Step 5 Using the blac k brus h, clean t he driv e hub opening in the rear wall of t he mix hopper . ( See Figur e 83.
50 Model P H6 1 Op erati ng Pro ced ures Place t he power swit ch in t he “O N” posit ion. T his will acti vate t he air com press or to s upply pres sure t o the syrup system. Inst all t he syrup s ampler t o the f it ting of the s yrup line. Pres s the c orres ponding flavor butt on for the s yrup line being saniti zed.
51 Model PH 61 Impor ta nt: Oper ator C he ck list 070823 Section 7 Important: Operator Checklist Dur ing Cl eaning and Sani tizing ALWAYS FOLLOW LOCAL HEALTH CODES. Cleaning and saniti zing schedules are gover ned by your S tat e or local r egulatory agencies and m ust be followed acc ordingly.
52 Model P H6 1 Impor ta nt: Oper ator C he ck list 080910 Winter S tor age If the plac e of busines s is t o be closed dur ing the winter mont hs, it is import ant t o protect t he freezer by following c ert ain precaut ions, par tic ularly if the building is t o be left unheat ed and subjec t t o fr eezing conditi ons.
53 Model P H6 1 Trouble shoot ing Guide Section 8 Troubleshooting Guide Pr oble m Pr obabl e Cause Corr ective Action All four LED's ar e flas hing. The f reezer is loc ked. See sof t loc k and hard loc k infor mat ion. Soft lock messa ge appears on LCD.
54 Model P H6 1 T r oubles hooting Guide Pr oblem Corr ective Action Pr obabl e Cause No product is being dispensed. ( Cont'd. ) Air/mix pump is inco rrectly assembl ed or improper ly lubricat ed. Follow assem bly procedur es caref ully. The m ix pump ball cr ank is broken.
55 Model P H6 1 Trouble shoot ing Guide Pr oblem Corr ective Action Pr obabl e Cause The mix in the hopper is too warm. Hopper cover is not in position. Clean t he hopper c over and place i n position. The agit ator is not installed. Clean t he agit ator and ins tall.
56 Model P H6 1 T r oubles hooting Guide Pr oblem Corr ective Action Pr obabl e Cause The drive sh aft is st uck in the driv e coupling. Mix and lubr icant collect ed in drive coupling. Brus h clean the r ear shell bear ing area regularly . Rounded corner s of dr ive shaft , dr ive coupling or both.
57 Model P H6 1 Trouble shoot ing Guide Pr oblem Corr ective Action Pr obabl e Cause Machine will not run when in the AUT O m ode. Machine is unplugged. Plug int o wall recept acle. Beater m otor is out on reset. Clear the t one. A llow the beat er mot or t o cool.
58 Model P H6 1 T r oubles hooting Guide Pr oblem Corr ective Action Pr obabl e Cause Syr up flows c onstant ly, or not at all. Diffi cult to calib rate syrups. Syr up lines are clogged. Disassemb le an d clean the syru p valve s. F lush syru p lines with w arm wat er and sanit ize weekly .
59 Mo del P H61 Parts Rep lacemen t Sch ed ul e Section 9 Parts Replacement Schedule PART DESCRIPTION EVERY 3M O N T H S EVERY 6M O N T H S ANNUALL Y Scr aper Blade-Shak e X Drive S haft S eal X Fr ee.
Section 10 Parts List 60 Parts List Model P H6 1 080130 DESCRI PT IO N PART NUMBER QTY. WARR. CLASS RE MARKS PART S UPDATE ACCUMUL ATOR A. -AIR * 5472*PRT L X46916 1 103 + FITTI NG A.
61 Model P H6 1 Pa rts List DESCRI PT IO N PARTS UPDATE REMARKS WARR. CLASS QTY. PART NUMBER CABLE-RIBBON-14C-22"L-SIP/SIP 040040-019 1 103 J9U C TO L CD CAB LE-R IBBO N- 20C-33" L-D IL/DILR 040040-027 1 103 J 1 2I BT OJ 2U C CAB LE-R IBBO N- 20C-35" L-D IL/DIL 040040- 026 1 103 J9 IB TO J7 UC CAB LE-R IBBO N- 50C-25" L.
62 Parts List Model P H6 1 DESCRI PT IO N PARTS UPDATE REMARKS WARR. CLASS QTY. PART NUMBER COUPLING A .-DRIVE- SPINNER X20329 1 103 PIN -RO LL-.094D X .
63 Mode l PH6 1 Par ts List 081110 DESCRI PT IO N PARTS UPDATE REMARKS WARR. CLASS QTY. PART NUMBER DOOR A.-1 SPT-4 FLV-HT X55724-SE R 1 512 HAN DLE- DR AW VALV E *8663* 034003 1 103 PIN A.-PIVOT X22820 1 103 O- RIN G-5/ 16 OD X .070W 016272 1 000 SEAL-SPINNER SHAFT 036053 1 000 SPIN NER * 8663* 034054 1 103 VALVE A.
64 Parts List Model P H6 1 DESCRI PT IO N PARTS UPDATE REMARKS WARR. CLASS QTY. PART NUMBER HOLDER-SENSOR -PYROELECT 15 DEG 063747 1 103 NUT-5/16-18 SPECIAL HEX NUT 043072 1 000 PIN -GU IDE -5/16O D X.
65 Model P H6 1 Pa rts List DESCRI PT IO N PARTS UPDATE REMARKS WARR. CLASS QTY. PART NUMBER O- RIN G-11/ 16ODX .103W-R ED 016132 2 000 O- RIN G-1- 3/4 OD X .139W 008904 1 000 O- RIN G-2- 1/8 OD X .139W -#225 020051 2 000 RING-CHECK-FEE D-TUBE 056524 1 000 KIT A.
66 Parts List Model P H6 1 DESCRI PT IO N PARTS UPDATE REMARKS WARR. CLASS QTY. PART NUMBER LIP -DRIP-NOS E CONE 036435 1 000 LUBRICANT-TAYLOR HI PERFO RMANCE 048232 1 000 MAN-OPER PH61 048119-M 1 000 J 4063652/U P 82 MANI FOLD A .-R EGU LATO R *5472* X46924 1 103 DECAL-FLAVOR COLOR SET '4' 022105 1 000 FITTIN G 1/ 4 X .
67 Model P H6 1 Pa rts List DESCRI PT IO N PARTS UPDATE REMARKS WARR. CLASS QTY. PART NUMBER NYLON-SPIRA L WRAP-BL UE-2" 041582-4 2 000 BULK UNDER P/ N R 40336 NYLON-SPI RAL WRAP-B ROWN-2" 0.
68 Parts List Model P H6 1 DESCRI PT IO N PARTS UPDATE REMARKS WARR. CLASS QTY. PART NUMBER + SPACER-PROBE *SQ HO LE* 030966 1 103 P R O B EA . - M I XO U T - S Q U A R EH O L E X41348 1 103 MI X OU T.
69 Model P H6 1 Pa rts List DESCRI PT IO N PARTS UPDATE REMARKS WARR. CLASS QTY. PART NUMBER CRANK-DRIVE-HO PPER MIX PUMP 039235 1 103 O- RIN G 1/2 ID X .
70 Parts List Model P H6 1 DESCRI PT IO N PARTS UPDATE REMARKS WARR. CLASS QTY. PART NUMBER COVER-SYRUP TA NK W/INL ET FI TTING 035759-1 4 103 INCLUDE D W/TA NK GASKET 016037 4 000 + DECAL -SYRUP TANK.
71 Model P H6 1 Pa rts List DESCRI PT IO N PARTS UPDATE REMARKS WARR. CLASS QTY. PART NUMBER WATER C OOLED ADAPTOR-3/8MP X 1/2BARB-BR 011021 2 103 BLOW ER- 100CFM 012796-27 1 103 208- 230V 60HZ 3PH BRACKET-MOUNTING -WATER VALVE 038777 1 103 +SCR EW-8- 32X5/16 PH IL PAN EX T.
72 Parts List Model P H6 1 DESCRI PT IO N PARTS UPDATE REMARKS WARR. CLASS QTY. PART NUMBER HARNESS-WIRE 5472 MIX P UMP G ND 056892-G 1 NNN 220- 240V 50HZ 3PH - 200V 50/60H Z 3PH HARNESS-WIRE 5472 MA .
PH61 044816-33 8/07.
PH61 044816-62 8/07.
デバイスCarrier PH61の購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
Carrier PH61をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはCarrier PH61の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Carrier PH61の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Carrier PH61で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Carrier PH61を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はCarrier PH61の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Carrier PH61に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちCarrier PH61デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
