Cisco SystemsメーカーTES301の使用説明書/サービス説明書
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4038767 Rev A Cisco Model TES301 IP Managed Services Home Gateway User Guide.
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Please Read I m p o r t a n t Please read this e n tire guide. If t h is guide pr ovides installa tion or operation instructions, give par ticular attention to all safety statements included in this guide.
Notices T r a d em a r k A c kn o w l e d gm e nt s Cisco and the Cisco logo are trademarks or r egistered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A lis ting of Cisco's trademarks can be found a t www.cisco.co m/go/trademarks .
Notice to Install ers The servicing instructions in this notice are for use by qualified service personnel only. To reduc e the risk of electric shock, do not perform any servicing other than that contained in t h e operating instructions, unless you are qualified to do so.
A vi s o a l o s i n s t a l ad o r e s d e s i st e m a s C A T V Las instrucciones de reparación contenidas en el presente aviso son para uso exclusivo por parte de personal de mantenimiento cualificado.
4038767 Rev A iii Contents Notice à l’at tentio n des installateu rs de réseaux câblés ........................................ 5 Mitteilung für C ATV-Techniker ............................................................................... 5 Aviso a los inst aladores de sistemas C ATV .
Contents iv 4038767 Rev A Chapter 1 Introducing the TES30 1 IP Manage d Services Home Gateway 1 Benefits and Featur es............................................................................................................... 2 Highlights ........
Contents 4038767 Rev A v Home Address ........................................................................................................................ 44 Configure the DLN A Settings ............................................................
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IMPORTANT SAFETY IN STRUCTIONS 4038767 Rev A vii IMPORTANT S AFETY INSTRUCTIONS 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth.
IMPORTANT SAFETY IN STRUCTIONS viii 4038767 Rev A P r o t ec t t h e P r o d u c t f r om L i gh t n i ng In addition to disconnecting the AC power from the wall outlet , disconnect the signal inputs.
IMPORTANT SAFETY IN STRUCTIONS 4038767 Rev A ix C h e c k P r o d u c t S a f e t y Up on completion of any service or repairs to this product, the service technician must perform safety checks to determine that this product is in proper operating condition.
United States FCC Com pliance x 4038767 Rev A United States FCC C ompliance This device has bee n tested and found to c omply with the lim its for a Class B digit al device, pursuant to part 1 5 of the FCC Rules. These limit s are designed t o provide reason able protection against suc h interference in a Home i nstallation.
United States FCC Com pliance 4038767 Rev A xi US This system has been eva luated f or RF exposure for huma ns in reference to ANS I C 95.1 (American Nationa l Standards Institute) limits. The eva luation was based in accor dance with FCC OET Bulletin 65C Rev A.
CE Compliance xii 4038767 Rev A CE Compliance D e c l a r a t i on o f C on f o r m i t y w i t h Re g a r d t o t h e E U D i r ec t i ve 1 9 9 9 / 5 / E C ( R & T T E D i r e c t i v e) This dec.
CE Compliance 4038767 Rev A xiii Note: The full decla ration of conform ity for this produ ct can be found in the Decla rations of Conformity and Reg ulatory Information sec tion of the appr opriate product hardw are installation guide, which is a vailable on Cisco.
CE Compliance xiv 4038767 Rev A A n t en n a s Use only the antenna supp lied with t he product. 20090312 CE_Ga teway.
About This Gu ide 4038767 Rev A xv About This Guide I n t r o du c t i o n Welcome. This guide provides instructions and r ecommendat ion s for pla cing, installing, configu ring, operating, ma in taining, a nd troubleshooting the Cisco® Model TES301 Ma naged Services Home Gateway.
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4038767 Rev A 1 Introduction The Cisco ® Model TE S301 IP Managed Services Home Gateway (TES301) is a n advanced, high-performa n ce home gateway t hat combines Ethernet, Voice over IP (VoIP), rou te.
Chapter 1 Introdu cing the TES301 IP Managed Services Ho me Gateway 2 4038767 Rev A Benefits and Features H i g h l i g h t s Open Software Env ironmen t — flexible OSGi /JVM software platform e.
Benefits and F eatures 4038767 Rev A 3 P e r s o n a l C o n t e n t S h a r i n g a nd S t or a g e The TES301 incorp orates a DLN A media server, p roviding access to all co ntent within the home n etwor k — digital photos, mu sic, and video.
Chapter 1 Introdu cing the TES301 IP Managed Services Ho me Gateway 4 4038767 Rev A M a n a ge m e nt a n d T r o u b l es h o ot i n g Embedded networ k managem ent client for simplified out of t.
What's on the T op Panel? 4038767 Rev A 5 What's on the T op Panel? The top panel of you r Home gateway p rovides a n LCD screen for e asy setup and configuration.
Chapter 1 Introdu cing the TES301 IP Managed Services Ho me Gateway 6 4038767 Rev A 1 Power (Green/Red ) — The Power LED lights up when the Home gateway is powered on.T he LED becomes red during a malf unction. 2 WPS Touch-Sensit ive Key (Amber ) — Touch for 3 seconds to initia te pairing with Wi-Fi devices.
What's on the Bac k Panel? 4038767 Rev A 7 What's on the Back Panel? The back panel of you r Home gateway provides ports, power , an d reset mechanisms. Refer to t he following diagram for a descriptio n of the back panel. Note : This illustrat ion may var y from the actual pr oduct.
Ch apter 1 Introd ucing the TES301 IP Managed Services Ho me Gateway 8 4038767 Rev A What's on the Side Panel? The side panel o f your Home gateway pr ovides a n additional USB por t. Refer to the following diagram for a description of the b ack panel.
What's on the Bo ttom Panel 4038767 Rev A 9 What's on the Bottom P anel The bottom panel o f your Home gateway provide s holes for mounting scre ws for wall mounting a n d protective feet for vertical or wall mou nting surfaces. The factory label on the bottom pa nel provides serial num ber and MAC Add ress information.
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4038767 Rev A 11 Introduction This chapter provides instructions for i nstalling the hom e gateway. 2 Chapter 2 Installing the Home Gateway In This Chapter Mounting the Hom e Gateway ............................................................ 12 Connecting t he Home Gateway .
Chapter 2 Install ing the Hom e Gateway 12 4038767 Rev A Mounting the Home Gate way M o u n t i n g t h e T ES 3 0 1 H or i z o n t a l l y The Home gateway h as four rubber feet on its bot tom panel. Place the Home gateway on a level sur f ace near an e lectrical outlet.
Mounting the Home Gat eway 4038767 Rev A 13 The following illustratio n shows the location a n d dimens ions of the wall-mo untin g slots on the bottom o f the Home gate way. Use th e information on t his page as a guide for mounti ng your Home gate way to the wall.
Chapter 2 Install ing the Hom e Gateway 14 4038767 Rev A Follow these ins tructions : 1 Determine w here you want to mou nt the Home gateway. Make su re that the wall you use is smoo th, flat, dry, a nd sturdy. Also make sur e the location i s within reach of a n electrical outlet.
Connecting the Ho me Gateway 4038767 Rev A 15 Connecting the Home Gat eway Perform the fo llowing step s to connect the TES301. 1 Make sure the po wer switch is in t he Off position .
Chapter 2 Install ing the Hom e Gateway 16 4038767 Rev A 4 Insert a standard R J -11 telepho n e cable into t he PHONE 1 p ort and conne ct th e other end to an ana log telephone, cordless pho n e base station, or fax machine.
Connecting the Ho me Gateway 4038767 Rev A 17 7 Connect the i ncluded power adap ter to the TES 301 power por t, an d then p lug the power adapter into an electrica l outlet. Note : The power adapter that s h ipped with you r device may differ from the illustration below.
Chapter 2 Install ing the Hom e Gateway 18 4038767 Rev A c Tap the right arrow. T he Internet Status page app ears. 10 Tap the left arrow to ex it this view. 11 To verify that you r phone con n ection is setup properly, verify t h at the blu e LED light on the top pa nel of the gateway is lit.
4038767 Rev A 19 Introduction This chapter provides instructions to use the web- based utility to s et up connectio ns and configu re the TES301 featu res. 3 Chapter 3 Configuration and Operation of the TES301 In This Chapter Logging into the H ome Gateway .
Chapter 3 Config uration and Operation of the TES301 20 403 8767 Rev A Logging into the Home Gate way Complete the fol lowing steps to access the web-based u til ity. Note: If the Home gate way was supplied by your service provider, then it may restrict access to t h e web-based uti lity.
Dashboard 4038767 Rev A 21 Dashboard.
Chapter 3 Config uration and Operation of the TES301 22 4038767 Rev A Internet You will need to se lect a specific type o f connectio n for your Inter net connection. Your selection wi ll determine whic h additional parameter s will be require d to complete your con figuration.
Internet 4038767 Rev A 23 L2TP 3 Complete the fol lowing fields, which are ap plicable for al l connectio n types: Router Name — Thi s field is not con figurable. Host Name — Enter t h e Host Name o f your Internet server. Domain Name — Enter t he Domain Name of you r local network.
Chapter 3 Config uration and Operation of the TES301 24 4038767 Rev A 4 Complete the fields t hat are specific for the con n ection the type you selected in step 2. For a Static con nection: Note : Your service pr ovider may provide static I nternet IP address, subnet mask, and default g ateway values.
Internet 4038767 Rev A 25 – DNS 1 through DNS 3 — Enter the DN S (Domain Name System ) server IP address(es) pr ovided by you r service provider. A t least one is required. For a PPPoE connection: Note : Use the scro ll bar to access a ll of the fields on this scree n .
Chapter 3 Config uration and Operation of the TES301 26 4038767 Rev A – Max Idle Time — Enter the number of minutes yo u want to have elapsed before your Inter net connection term inates. The default Max Id le Time is 5 minutes. For a PPTP con nection: Note : Use the scro ll bar to access a ll of the fields on this scree n .
Internet 4038767 Rev A 27 – Max Idle Time — Enter the number of minutes yo u want to have elapsed before your Inter n et connectio n terminates. The default Max Idle Time is 5 minutes. For an L2TP conne ction: Note : Use the scro ll bar to access a ll of the fields on this scree n .
Chapter 3 Config uration and Operation of the TES301 28 4038767 Rev A VoIP Settings S I P Before using voice service you must enter your subscriber accou nt and ses sion initiation protocol ( SIP) pr oxy server informatio n that is obtained from yo ur service provider.
VoIP Settings 4038767 Rev A 29 2 From the SIP tab, complete the Subs criber Information field s. Note : Use the scro ll bar to access a ll of the fields on this scree n. Display Name — Enter a name t hat you want to a ppear in the display, such as "Home," "Office," " David," "Mom.
Chapter 3 Config uration and Operation of the TES301 30 4038767 Rev A 4 Complete the SIP Regi strar Server fields. Note : Use the scroll bar to access all of the fie lds on this scree n . Registrar Option — Select Disabled to ignore tha t the Registrar S erver feature.
VoIP Settings 4038767 Rev A 31 6 Complete the Lo cal Settings f ields. Note : Use the scro ll bar to access a ll of the fields on this scree n. SIP Local Port — Enter t he port used for incomi ng and outgoi n g call control signaling.
Chapter 3 Config uration and Operation of the TES301 32 4038767 Rev A 2 Complete the fie lds for the Service tab. Note : Use the scro ll bar to access a ll of the fields on this screen. Direct Forward — S elect an option to e nable or disable call forward ing.
VoIP Settings 4038767 Rev A 33 V o i ce Voice Parameters lis ted on this tab can improve voice quality. If you wan t use FAX service, you need to select the F A X mode t hat matches t he remote FAX de vice. Complete the fol lowing steps to configure the V oice parameter s for your VoIP settings.
Chapter 3 Config uration and Operation of the TES301 34 4038767 Rev A 2 Complete the fie lds for the Voice tab. Voice Active Detection — Voice activity detect ion (VAD) is a tech n ique used in speech proces sing in which the presence or ab sen ce of human spee ch is detected.
VoIP Settings 4038767 Rev A 35 A d v a n c ed If the TES301 is behind a firewa ll , you can se lec t NAT Tr aversal mode an d enter the necessary informatio n obtained from your ser vice provider, this f unction m ay help traverse firewall and provide voic e service normally.
Chapter 3 Config uration and Operation of the TES301 36 4038767 Rev A If yes, choose ST UN or Port Mapping from the N AT Traversal Mode dro p- down menu; t hen, contin ue with the next step. Note : Use the scro ll bar to access a ll of the fields on this scree n .
VoIP Settings 4038767 Rev A 37 b Click the Move R igh t arrow to m ove the selected item to the Enabled Codec list. c Use the Up / D own butto n s to prioritize t he Enabled Code cs. d Select the top Code c in the Enabled li st. The Cod ec Properties fields become active.
Chapter 3 Config uration and Operation of the TES301 38 4038767 Rev A C a l l L o g Complete the fol lowing steps to review the Call L og for your VoIP usage. 1 From the TES301 das hboard, click the Change Settings button located in the VoIP Settings ce ll.
VoIP Settings 4038767 Rev A 39 3 If desired, click one o f the following filter op tions: All — Displays all ou tgoing, received, a nd missed calls in the orde r placed or received. Outgoing — Displays o nly outgoing calls. Received — Displays only received calls incoming calls.
Chapter 3 Confi guration and Operation of the T ES301 40 4038767 Rev A Wi - Fi Complete the fol lowing steps to configure the Wi- Fi settings on you r gateway.
Wi - Fi 4038767 Rev A 41 For an Access Poi n t device, sele ct the Access Point radio button; t h en, indicate Enabled i f you want the Wi-Fi Network enabled, or sele cted Disabled to disable t he Wi-Fi Network, for eac h SSID on you r network.
Chapter 3 Config uration and Operation of the TES301 42 4038767 Rev A C o n n e c t D e v i c e s Complete the fol lowing steps to connect your gateway with a WPS-supported device. 1 From the TES301 das hboard, click the Change Settings button located in the Wi-Fi cell.
Wi - Fi 4038767 Rev A 43 If your client dev ic e has a Wi-Fi Prote cted Setup button, then: – Click or press t h e Wi - Fi Protec t ed Setup but ton on the client d evic e. – Click the Wi-Fi Protect ed Setup button on thi s screen. – After the clie nt device ha s been configured, click OK button.
Chapter 3 Config uration and Operation of the TES301 44 4038767 Rev A Home Address Complete the fol lowing steps to set up your 911 i nformation. 1 From the TES301 das hboard, click the Edit 911 A ddress button lo cated in the Home Address ce ll . 2 Complete the fie lds on the scree n.
Configure the DL NA Settings 4038767 Rev A 45 Configure the DLNA Settings Complete the fol lowing steps to configure the DL NA settings on your gate way.
Chapter 3 Config uration and Operation of the TES301 46 4038767 Rev A Advanced Setti ng s Complete the fol lowing steps to configure the adv anced settings on your gateway. 1 From the TES301 das hboard, click the Change Settings button located in the Advanced Settings cell.
4038767 Rev A 47 Introduction This chapter provides instructions to use the TES 301 to view, play, and share digital media. T he TES301 can contro l up to four digital m edia recording (DMR) dev ices simultaneously. You ca n browse digital content by album, ar tist, date, g enre, and ot her meta-data categories.
Chapter 4 Manag ing Digital Media 48 4038767 Rev A Using the Medi a Controller Complete the fol lowing steps to use the Digita l Media Control ler on your gateway. 1 From the TES301 das hboard, click the Digital Me dia Controller and Serv er hyperlink located i n the DL NA cell.
Using th e Media Cont roller 4038767 Rev A 49 A new window ope ns with the Digital Media Co ntroller view displayed. Note : Media conte nt sources that are found in the home network (via USB or connected net work device) will appear in the Digi tal Media Server List.
Chapter 4 Manag ing Digital Media 50 4038767 Rev A 4 When you have f in ished buildi n g your playlist, se lect the DMR device you wan t to use and click the Play icon. The DMR will displ ay the slideshows , play videos, or play songs from th e playlist.
Using the Med ia Server 4038767 Rev A 51 Using the Medi a Server Complete the fol lowing steps to upload files to t he Digital Media Server on you r gateway. 1 From the TES301 das hboard, click the Digital Me dia Controller and Serv er link located in the DLN A cell.
Chapter 4 Manag ing Digital Media 52 4038767 Rev A 2 Click the Digital Media Server tab. The Digital Me dia Server view appears. Note : Media conte nt that is found in the home network (via USB o r connec ted network device ) will appear in t he windo w.
Using the Med ia Server 4038767 Rev A 53 4 Use the browser to n avigate to the file(s) you wa nt to play or view. 5. Select a file a nd click the Play i con in the Actio n column. The player associated with that file type launches plays/displayes the file selected.
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4038767 Rev A 55 Introduction The top panel of t he TES301 pr ovides quick a ccess to status a nd setup options using the l iquid crystal disp lay (LCD). Re ad thi s chapter to g et familiar with the LCD and touch-sensitive navigat ion . 5 Chapter 5 Using the LCD In This Chapter Get Familiar with t h e LCD Menus a n d Pages .
Chapter 5 Using t he LCD 56 4038767 Rev A Get Familiar with the LCD Menus and Pages Follow the steps belo w to navigate to the Home Page and t hrough the menus, setup and status pages ava ilable from the LCD. 1 Wave your hand over the LCD. The Home page a nd the touch-sensitive arrow keys appear.
Internet 4038767 Rev A 57 Internet Follow the steps belo w to navigate to the I nternet Status page. 1 Wave your hand over the LCD. 2 If necessary, tap the lef t arrow to nav igate to the Home page. 3 Tap the up or do wn arrows to select t he Internet icon.
Chapter 5 Using t he LCD 58 4038767 Rev A Phone Follow the steps belo w to navigate to the Phone men us and optio ns. 1 Wave your hand over the LCD. 2 If necessary, tap the left arrow to nav igate to the Home page. 3 Tap the up or do wn arrows to select t he Phone icon.
Phone 4038767 Rev A 59 Note : The number of calls for eac h category is dis played in parentheses. The categories are Al l, Received, Ou tgoing, and Misse d. 6 Tap the down or u p arrow to scrol l through the menu and select the cate gory you want to vie w.
Chapter 5 Using t he LCD 60 4038767 Rev A Wi - Fi Follow the steps belo w to navigate to the W i-Fi Status page. 1 Wave your hand over the LCD. 2 If necessary, tap the left arrow to nav igate to the Home page. 3 Tap the up or do wn arrows to select t he Wi-Fi icon.
Wi - Fi 4038767 Rev A 61 2 Tap the right arrow. Op tions for the selected SS ID appear. 3 Tap the down or u p arrow keys to se lect Turn Wi-Fi Off/On .
Chapter 5 Using t he LCD 62 4038767 Rev A 4 Tap the right arrow. A confirmation request app ears. 5 Tap the right arrow aga in to accept the chang e or tap the left arrow to cancel the request.
Wi - Fi 4038767 Rev A 63 2 Tap the right arrow. Op tions for the selected SS ID appear. Tap the down or u p arrow keys to se lect Initiate Wi-Fi Protection.
Chapter 5 Using t he LCD 64 4038767 Rev A 3 Tap the right arrow. Fo llow the instructio ns that appear or tap the left arrow to cancel the request. 4 When initiatio n is complete, tap th e left arrow to exit this vie w.
Connection 4038767 Rev A 65 Connection Follow the steps belo w to navigate to the Con nection st atus page. 1 Wave your hand over the LCD. 2 If necessary, tap the left arrow to navigate to t he Home page. 3 Tap the up or do wn arrows to select t he Connection icon.
Chapter 5 Using t he LCD 66 4038767 Rev A Settings Follow the steps belo w to navigate to the Setti n gs menus a n d options. 1 Wave your hand over the LCD. 2 If necessary, tap the left arrow to nav igate to the Home page. 3 Tap the up or do wn arrows to select t he Settings icon.
Settings 4038767 Rev A 67 R e v i e w Y o ur E m e r g e n c y 9 1 1 A d d r e ss Complete the fol lowing steps to review your Em ergency 911 Address infor mation. 1 From the Settings me nu, tap the up or down arr ows to select Emergency 911 Address .
Chapter 5 Using t he LCD 68 4038767 Rev A P e r f or m F a c t o r y R e s e t Complete the fol lowing steps to perform a Factory Reset. 1 From the Settings me nu, tap the up or down arr ows to select Factory Reset . 2 Tap the right arrow. I n structions to per form a fa ctory reset ap pear.
Settings 4038767 Rev A 69 S e l e c t L a ng u a ge S e t t i ng s Complete the fol lowing steps to select your p referred Languag e. 1 From the Settings me nu, tap the up or down arr ows to select Language . 2 Tap the right arrow to v iew the current language setting.
Chapter 5 Using t he LCD 70 4038767 Rev A S e l e c t L CD D i s pl a y O r i e n t a t i on Complete the fol lowing steps to select your p referred LCD display orie n tation. 1 From the Settings me nu, tap the up or down arr ows to select LCD Displa y Orientation .
Settings 4038767 Rev A 71 2 Tap the right arrow. T he Network Informatio n menu appear s. 3 Tap the up or do wn arrows to select t he menu option for the in formation yo u want to review. 4 Tap the right arrow. T he details for that menu op tion appears.
Chapter 5 Using t he LCD 72 4038767 Rev A U s e N e t w o r k T oo l s Complete the fol lowing steps to access and use the N etwork Tools options. 1 From the Settings me nu, tap the up or down arr ows to select Network Tools . 2 Tap the right arrow to v iew the Network Tools m enu options.
Settings 4038767 Rev A 73 Ping Results Traceroute — To u se this option, highlight it and t ap the right arrow. A request- in -process messa ge appears followed by a r esults page. 1 Tap the left arrow to ex it this view. R e b o o t Complete the fol lowing steps to perform a Reboot .
Chapter 5 Using t he LCD 74 4038767 Rev A V i e w R o ut e r I n f o r m a t i o n Complete the fol lowing steps to view your rou ter i nformation. 1 From the Settings me nu, tap the up or down arr ows to select Router Info . 2 Tap the right arrow. T he Router Informatio n page appear s.
Settings 4038767 Rev A 75 V i e w S y st e m E v e n t L o g Complete the fol lowing steps to view the system e vent log. 1 From the Settings me nu, tap the up or down arr ows to select Sys Event Log . 2 Tap the right arrow. T he System Event Log p age appears.
Chapter 5 Using t he LCD 76 4038767 Rev A 2 Tap the right arrow to v iew the current time zo ne setting. 3 Tap the up or do wn arrows to highlight the tim e zone you p refer to use. 4 Tap the right arrow. A confirmation message ap pears. 5 (Optional) Tap t he down arrow to change the Daylight Savings sett in g.
App Store 4038767 Rev A 77 App Store Follow the steps belo w to navigate to the App Store menus and options. 1 Wave your hand over the LCD. 2 If necessary, tap the left arrow to nav igate to the Home page. 3 Ta p the Up/Down arro ws to select the App Stor e icon.
Cisco Systems, Inc. 5030 Sugarloaf Parkway, Box 46 5447 Lawrenceville, GA 30042 678 277 - 1120 800 722 - 2009 www.cisco.com This document includes various t rademar ks of Cisco Systems, Inc. Please see the Notices section of this document fo r a list of the Cisco S ystems, Inc.
デバイスCisco Systems TES301の購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Cisco Systems TES301をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはCisco Systems TES301の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Cisco Systems TES301の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Cisco Systems TES301で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Cisco Systems TES301を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はCisco Systems TES301の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Cisco Systems TES301に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちCisco Systems TES301デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。