Compaqメーカー1400の使用説明書/サービス説明書
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Notice © 2000 Compaq Computer Corporation COMP A Q, Presario, and the Compaq logo Registered in U.S. Pa tent and T rademark Of fice. Microsoft, W indows, are trademarks of Microsoft Corporation.
CO N T E N T S P RESARIO N OTEBOOK B EYON D S ETUP G UIDE C ON TEN TS - I 1400 S ERIES Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Where Can I Find Information? . . . . . . . . . . . . . . . . . . . . 1-2 S y mbols and Graphics .
C ON TEN TS -ii P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Chapter 4 Common Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 TV-Out Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Anti-Virus Software .
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE C ON TEN TS - II I 1400 S ERIES Chapter 9 Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 Basic Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2 Frequentl y Asked Questions .
C ON TEN TS -iv P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES.
,Q7KLV&KDSWHU P RESARIO N OTEBOOK S ERIES S ETUP G UIDE I NT R O D U C T I O N 1-1 1400 S ERIES Con g ratulations! As the owner of a new Pr esario TM Notebook computer , y ou have j oined the world-wide communit y of mobile computer users.
1-2 I NTRODUCTI ON P RESARIO N OTEBOOK S ERIES S ETUP G UI DE 1400 S ERIES Where Can I Find Information? This section describes the documentation that came in the box with y our new Notebook.
P RESARIO N OTEBOOK S ERIES S ETUP G UIDE I NT R O D U C T I O N 1-3 1400 S ERIES Warranty Certificate The warrant y details the Compaq commitment to service durin g the warrant y period. Keep the warrant y certificate in a safe place for future reference.
1-4 I NT R O D U C T I O N P RESARIO N OTEBOOK S ERIES S ET UP G UIDE 1400 S ERIES Symbols and Graphics Symbols The followin g words and s y mbols have special meanin g in this g uide and in the electronic documentation: Important information that ma y help y ou solve a problem.
P RESARIO N OTEBOOK S ERIES S ETUP G UIDE I NT R O D U C T I O N 1-5 1400 S ERIES Safety T o reduce the risk of electric shock and damage to the equipment, r ead the Safety and Comfort Guide. T o pr otect your equipment fr om power sur ges, plug all power cor ds into a high-quality surge pr otector .
1-6 I NT R O D U C T I O N P RESARIO N OTEBOOK S ERIES S ETUP G UIDE 1400 S ERIES.
,Q7KLV&KDSWHU P RESARIO N OTEBOOK B EYON D S ETUP G UIDE Y OUR N OTEBOOK AT A G LAN CE 2-1 1400 S ERIES Before y ou be g in usin g y our new Presario Notebook computer , y ou’ll want to look at some of the basic components. To o p e n y our Notebook, slide the 1 Display Release Latch to the left and g entl y lift the lid.
2-2 Y OUR N OTEBOOK AT A G LAN CE P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Common Features 1 Display 5 Speaker Ports 2 Series Number 6 Left T ouchPad Button 3 Keyboard 7 4-Way Internet .
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE Y OUR N OTEBOOK AT A G LAN CE 2-3 1400 S ERIES “ Repr ogramming Y our Internet Zone Buttons ” in Chapter 3 of this guide to learn how to pr ogram the Internet zone buttons to suit your needs. Internet Zone Buttons and Lights Note: Before using these buttons, you must have access to the Internet.
2-4 Y OUR N OTEBOOK AT A G LAN CE P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES T o access these features, pr ess and hold down the Fn key , pr ess the number ed function key , and then r elease both keys simultaneously . When the MP3 button is lit, the F9 - F12 function keys contr ol the MP3 player .
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE Y OUR N OTEBOOK AT A G LAN CE 2-5 1400 S ERIES Status Display and CD/DVD/MP3 Controls Note: T o mute sound, press the volume do wn (-) and volume up (+) buttons simultaneously .
2-6 Y OUR N OTEBOOK AT A G LANC E P RESARIO N OTEBOOK B EYOND S ETUP G UIDE 1400 S ERIES Left and Right Panels T ake a look at the left and ri g ht sides of y our Notebook. This is where the batter y and PC Card slot are located. PC Car ds are cr edit car d-sized r emovable options that expand the capability of your Notebook.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE Y OUR N OTEBOOK AT A G LAN CE 2-7 1400 S ERIES Back Panel T ake a look at the back of y our Notebook. This is where y ou connect external hardware such as a printer or external monitor . “Attaching Har dware Devices” later in this guide for mor e information on attaching external devices.
2-8 Y OUR N OTEBOOK AT A G LAN CE P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Underside Here is what ’ s on the underside of y our Notebook. This is where the memor y compartment and the modem are located. Befor e calling Compaq Customer Support you will need the serial number fr om the underside of your Notebook.
,Q7KLV&KDSWHU P RESARIO N OTEBOOK B EYON D S ETUP G UIDE U SIN G Y OUR N OTEBOOK 3-1 1400 S ERIES Y our Presario Notebook computer is desi g ned for eas y setup, use, and up g radin g . In this chapter , y ou’ll become familiar with y our Notebook features.
3-2 U SING Y OUR N OTEBOOK P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Power on! This section helps y ou g et y our Notebook set up and runnin g .
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE U SIN G Y OUR N OTEBOOK 3-3 1400 S ERIES Why Use AC Power When Ive Got a Battery? When y ou ’ re not on the g o, y ou ’ ll want to use y our Notebook ’ s AC adapter to suppl y power . This ensures that the batter y is alwa y s char g ed.
3-4 U SING Y OUR N OTEBOOK P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Power Button Functionality When y our Notebook is on, pressin g the Power button places y our Notebook in Hibernation mode. The settin g s for the Power button are as follows: • Press and release once to enter Hibernation mode.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE U SIN G Y OUR N OTEBOOK 3-5 1400 S ERIES Y our Notebook contains a lithium ion or nickel metal hydride battery pack.
3-6 U SING Y OUR N OTEBOOK P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES 6. Insert the new batter y into the compartment with the label side turned up. 7. Close the batter y compartment door . Charging the Battery T o char g e the batter y , insert the batter y in the batter y compartment and connect y our Notebook to AC power .
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE U SIN G Y OUR N OTEBOOK 3-7 1400 S ERIES TouchPad In this section y ou ’ ll learn how to select, click, and double-click with the T ouchPad: • Usin g the.
3-8 U SING Y OUR N OTEBOOK P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES The pointin g ke y s of the 4-W a y Internet Scroll pad can also be pro g rammed to perform specific functions.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE U SIN G Y OUR N OTEBOOK 3-9 1400 S ERIES 2. From the drop down list, select Record and play a sequence of keystrokes . 3. The Record a Sequence of Keystroke dialo g box displa y s. Click the Start button to be g in recordin g the ke y strokes to assi g n to the 4-W a y Internet Scroll button.
3-10 U SING Y OUR N OTEBOOK P RESARIO N OTEBOOK B EYOND S ETUP G UIDE 1400 S ERIES Tapping and Double-Tapping Y our T ouchPad has a tappin g feature that works like the left mouse button. If enabled, y ou can tap once on the T ouchPad to select an ob j ect and tap twice to double-click.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE U SIN G Y OUR N OTEBOOK 3-11 1400 S ERIES Edge Motion Ed g e Motion allows y ou to continue to scroll once y our fin g er reaches the ed g e of the T ouchPad. When this feature is turned on, the window continues to scroll until y ou lift y our fin g er .
3-12 U SING Y OUR N OTEBOOK P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Display Options In this section: • Chan g in g Resolution • Ad j ustin g Bri g htness Y our Notebook ’ s display is alr eady set to its optimal r esolution. Compaq r ecommends changing the r esolution setting only if you encounter pr oblems.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE U SIN G Y OUR N OTEBOOK 3-13 1400 S ERIES Key combinations such as the example, Fn+F7 , mean that you should pr ess and hold down the Fn key , press the F7 key , and then r elease both keys simultaneously .
3-14 U SING Y OUR N OTEBOOK P RESARIO N OTEBOOK B EYON D S ET UP G UIDE 1400 S ERIES Internet Zone Buttons The Internet Zone buttons, located above y our Notebook ’ s ke y board, automaticall y connect y ou to the Internet. These buttons g ive y ou one- touch access to y our most frequentl y used Internet activities.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE U SIN G Y OUR N OTEBOOK 3-15 1400 S ERIES 6. If the ISP y ou frequentl y use is not listed, y ou can specif y y our own.
3-16 U SI N G Y OUR N OTEBOOK P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Storage Drives This section covers: • Identif y in g Y our Stora g e Drives On selected models, Compaq pr ovides a back-up utility (or system save) that allows you to save your data and applications to a partitioned drive located on your har d disk.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE U SIN G Y OUR N OTEBOOK 3-17 1400 S ERIES Security In this section: • Usin g the Securit y Slot • Power-On Password Pr essi ng the F9 key at any point within the setup r eturns your Notebook to the default settings.
3-18 U SIN G Y OUR N OTEBOOK P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES 3. Usin g y our arrow ke y s, select the Security option from the menu bar . 4. Move to Set Supervisor Password . Press the Enter ke y . 5. Set y our personal password, and press the Enter ke y .
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE U SIN G Y OUR N OTEBOOK 3-19 1400 S ERIES Removing the Password T o remove a power-on password, complete the followin g steps: 1. Access F10 Setup as above, enter y our current password, and press the Enter ke y .
3-20 U SI N G Y OUR N OTEBOOK P RESARIO N OTEBOOK B EYON D S ETUP G UI DE 1400 S ERIES Notebook Options This section covers some wa y s to create a customized look for y our Notebook.
,Q7KLV&KDSWHU P RESARIO N OTEBOOK B EYON D S ETUP G UIDE C OMMON T ASKS 4- 1 1400 S ERIES Now that y our Presario Notebook computer is set up and runnin g , y ou ma y want to explore and learn about some of the common tasks performed b y y our Notebook.
4-2 C OMMON T ASKS P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES TV-Out Connection W ith TV-Out connection, y ou can pla y g ames on a bi gg er screen or watch DVD movies on a TV rather than y our Notebook displa y .
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE C OMMON T ASKS 4-3 1400 S ERIES The r esolution of your Notebook display is much gr eater than the resolution of your TV . Image quality on the TV varies fr om application to application. T ext viewed on a TV may have r educed quality 5.
4-4 C OMMON T AS KS P RESARIO N OTEBOOK B EYOND S ETUP G UIDE 1400 S ERIES “Playing a DVD Movie on a TV” later on in this guide. Switching Between Displays Y ou can switch between y our television and y our displa y or external monitor b y pressin g Fn+F3 .
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE C OMMON T ASKS 4-5 1400 S ERIES Anti-Virus Software Compaq pr ovides anti-virus scanning and fr ee software updates for one year thr ough the Internet. Using Anti-Virus Software A virus is a pro g ram that attaches itself to a file on y our Notebook and then spreads from one file to another .
4-6 C OMMON T ASKS P RESAR IO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Recognizing a Computer Virus A computer virus is a pro g ram that dama g es or erases files or pro g rams. Y our Notebook can become “infected” with a virus when y ou open a contaminated pro g ram or file.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE C OMMON T ASKS 4-7 1400 S ERIES Software and Hardware Discover how eas y it is to add and remove software, attach new hardware devices, or reinstall deleted hardware drivers.
4-8 C OMMON T ASKS P RESARIO N OTEBOOK B EYON D S ET UP G UIDE 1400 S ERIES Check the downloaded pr ogram file for viruses before installation. Installing a Downloaded Program File T o install a pro g ram file that y ou have downloaded from the Internet to y our hard drive, complete the followin g steps: 1.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE C OMMON T AS KS 4-9 1400 S ERIES Attaching Hardware Devices Y our Notebook has been optimized for connections with USB devices.
4-10 C OMMON T ASKS P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES 2. Select Sear ch for the best driver for your device (Recommended) and click Next . 3. Select Specify a location . If C:WINDOWSOP TIONSCABS is not displa y ed in the drop-down box, select it from the drop-down list or t y pe it in the box and click Next .
,Q7KLV&KDSWHU P RESARIO N OTEBOOK B EYON D S ETUP G UIDE U SIN G THE CD OR DVD D RIV E 5-1 1400 S ERIES Who would ever have thou g ht that y our home entertainment center could fit in y our .
5-2 U SIN G THE CD OR DVD D RIVE P RESARIO N OTEBOOK B EYOND S ETUP G UIDE 1400 S ERIES Insert and Remove Discs This section covers: • Insertin g a Disc • Removin g a Disc • Manuall y E j ectin g a Disc Inserting a Disc T o load a disc into the disc drive, complete the followin g steps: 1.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE U SIN G THE CD OR DVD D RIV E 5-3 1400 S ERIES Removing a Disc T o remove a disc from the drive, complete the followin g steps: 1. Press the Eject button on the drive. 2. Remove a disc from the tra y , g entl y pushin g down on the center spindle while pullin g up on the outer ed g es.
5-4 U SING THE CD OR DVD D RI V E P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES If your Notebook power is off, you will not be able to eject a disc fr om the CD or DVD drive. T o remove a disc without powering up your Notebook, you must manually eject the disc fr om the drive.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE U SIN G THE CD OR DVD D RIV E 5-5 1400 S ERIES Audio Files, Audio CDs, and Video Discs In this section y ou’ll learn how to pla y audio and video discs with y our Notebook.
5-6 U SING THE CD OR DVD D RIV E P RESAR IO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Y ou can also use the MP3 Player softwar e to play audio CDs. If you want to play a CD or DVD and the MP3 Player is on, pr ess the MP3 button to deactivate the player .
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE U SIN G THE CD OR DVD D RIVE 5-7 1400 S ERIES Disabling the Self-Starting Feature (available on select models) T o disable the self-startin g feature, complete the followin g steps: 1. On the W indows taskbar , click Start , point to Settings , and then click Control Panel .
5-8 U SIN G THE CD OR DVD D RIVE P RESARIO N OTEBOOK B EYON D S ETUP G UI DE 1400 S ERIES Playing Non-DVD Video Discs T o pla y a video disc, insert the disc into the CD or DVD drive. After a few seconds, the disc automaticall y starts pla y in g . If disc pla y does not start automaticall y , complete the followin g steps: 1.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE U SIN G THE CD OR DVD D RIV E 5-9 1400 S ERIES DVDs In this section y ou ’ ll learn how to pla y DVD discs with y our Notebook.
5-10 U SI N G THE CD OR DVD D RIV E P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES On-Screen Controls The on-screen controls allow y ou to quickl y and easil y access the features of the DVD Pla y er . The table below provides y ou with button identifications and descriptions to help y ou operate the pla y er .
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE U SIN G THE CD OR DVD D RIV E 5-11 1400 S ERIES ) Root Menu/ Resume Shows what is available on the DVD for playback. D Change Subtitle Displays or changes subtitles viewed on the window . This feature is allowed onl y for DVD content with subtitles.
5-12 U SIN G THE CD OR DVD D RIV E P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Setting the Play Features The DVD Pla y er has two modes or pla y settin g s: the DVD mode and the File mode. Use the DVD mode to pla y a standard DVD. Use the File mode to pla y movie or MPEG files.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE U SIN G THE CD OR DVD D RIV E 5-13 1400 S ERIES DVD movies can only be viewed on one display at a time. If two or mor e displays ar e active (Notebook display plus TV , for example), the movie will show as a black box or blank scr een on one of the displays.
5-14 U SI N G THE CD OR DVD D RIV E P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Using Regionalized DVDs Some models have a “ re g ionalized ” feature that limits the pla y back of discs to specific g eo g raphical re g ions.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE U SIN G THE CD OR DVD D RIV E 5-15 1400 S ERIES When attempting to play a DVD that does not match the drive ’ s region setting, you will see the message, .
5-16 U SI N G THE CD OR DVD D RIV E P RESAR IO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Video Display Options Y ou alread y know how to pla y DVDs and video CDs. This section shows y ou how to ad j ust the displa y options while watchin g videos on y our Notebook.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE U SIN G THE CD OR DVD D RIV E 5-17 1400 S ERIES CD-RW Basics (available on select models) If y our Notebook has a CD-R W drive, y ou can create y our own audio and data CDs.
5-18 U SIN G THE CD OR DVD D RIV E P RESAR IO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES After installation of Adaptec Easy CD Cr eator 4, you will be pr ompted to restart your Notebook. Y ou must restart your Notebook befor e you can begin using Adaptec Easy CD Cr eator 4.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE U SIN G THE CD OR DVD D RIV E 5-19 1400 S ERIES Y ou can r ecor d any combination of tracks, W A V , or MP3 files to an Audio CD. If information about the music CD is located on your har d disk, the CD title, artist name, and the name of each track ar e displayed.
5-20 U SI N G THE CD OR DVD D RIV E P RESARIO N OTEBOOK B EYON D S ET UP G UIDE 1400 S ERIES 3. On the Data screen, click Data CD . The Eas y CD Creator window opens. 4. T o open a Data CD La y out, click the small arrow next to the New button on the toolbar .
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE U SIN G THE CD OR DVD D RIV E 5-21 1400 S ERIES Easy CD Cr eator is designed to assist you in r eproducing material for which you own the copyright or have obtained permission to copy fr om the copyright owner .
5-22 U SING THE CD OR DVD D RIVE P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Preventing Buffer Underrun Errors A Buffer Underrun is an error that occurs when the flow of data to the CD-Recorder is interrupted. Once a buffer underrun occurs, the CD creation process is halted.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE U SIN G THE CD OR DVD D RIVE 5-23 1400 S ERIES Accessing Easy CD Creator 4 User Information The Eas y CD Creator 4 software included with y our Notebook come.
5-24 U SI N G THE CD OR DVD D RIV E P RESARIO N OTEBOOK B EYON D S ET UP G UIDE 1400 S ERIES.
,Q7KLV&KDSWHU P RESARIO N OTEBOOK B EYON D S ETUP G UIDE L ET S G O S URFIN G 6-1 1400 S ERIES “Surfin g the W eb” can be a wonderful wa y to use and en j o y y our Notebook. Surfin g offers new opportunities dail y for shoppin g , education, news, entertainment, research, and education.
6-2 L ET S G O S URFIN G P RESAR IO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Basic Concepts This section helps y ou answer these questions: • What is the Internet? • What is the W orld Wide We b ? The Internet is changing communication and commer ce ar ound the world.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE L ET S G O S URFIN G 6-3 1400 S ERIES Computers in a network can shar e information as well as devices such as printers and scanners. Let ’ s take a brief look at how the Internet is put to g ether . A network is the basic buildin g block of the Internet.
6-4 L ET S G O S URFIN G P RESAR IO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Hyperlinks make it easy to jump fr om place to place on the Wo r l d W i d e We b .
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE L ET S G O S URFIN G 6-5 1400 S ERIES H y perlinks often appear in W eb pa g es as colored, underlined text.
6-6 L ET S G O S URFING P RESARIO N OTEBOOK B EYOND S ETUP G UIDE 1400 S ERIES Y our Presario Notebook pr ovides you with a selection of ISPs. High-speed Internet access may be available in your ar ea. Check with your ISP or local telephone company for mor e information.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE L ET S G O S URFIN G 6-7 1400 S ERIES Check with your Internet Service Pr ovider for details about the e-mail service they pr ovide. E-mail A form of mail delivered over the Internet is e-mail . It is like a paperless letter that g oes directl y from one computer to anothe r .
6-8 L ET S G O S URFIN G P RESAR IO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Browsers This section covers the followin g : • What is a Browser? • Usin g Microsoft Internet Explorer Learn to use the featur es in your br owser . It makes your Internet experience much mor e enjoyable.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE L ET S G O S UR FIN G 6-9 1400 S ERIES Micr osoft Internet Explorer has an extensive Help section that includes a tour of its major featur es. “ Internet Zone Buttons ” in Chapters 2 and 3 for information about identifying, r eprogramming, and disabling the Internet Zone buttons.
6-10 L ET S G O S URFIN G P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Search Engines This section will help y ou perform the followin g tasks: • Choosin g a Search En g ine • Usin g a Search En g ine • Searchin g on the W eb • Accessin g Files from the Internet Each sear ch engine has a differ ent look and feel.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE L ET S G O S URFIN G 6-11 1400 S ERIES Choose your keywor ds car efully . Y our choice determines the success of your sear ch. URL means Uniform Resource Locator . A URL is an addr ess for a r esource or W eb site on the Internet.
6-12 L ET S G O S URFING P RESARIO N OTEBOOK B EYOND S ETUP G UIDE 1400 S ERIES T r y various keywor ds and compar e the results. Y ou can also use the same keywor d in differ ent search engines. Check your br owser ’ s Help files for specific information on using your Favorites folder .
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE L ET S G O S URFIN G 6-13 1400 S ERIES The “ Anti-V irus Softwar e ” section of Chapter 4 for mor e information about how to pr otect your Notebook and your files fr om viruses. The URL of a W eb site that y ou want to remember can be placed in y our browser ’ s Favorites folder .
6-14 L ET S G O S URFIN G P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES.
,Q7KLV&KDSWHU P RESARIO N OTEBOOK B EYON D S ETUP G UIDE C ARIN G FOR Y OUR B ATTERY 7-1 1400 S ERIES When y ou’re on the g o, AC wall outlets are not alwa y s available and sometimes y ou’ll want to use batter y power .
7-2 C ARIN G FOR Y OUR B ATTERY P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Battery Care When AC wall outlets are not available or convenient, the batter y becomes the “ life-line ” of y our Notebook.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE C ARIN G FOR Y OUR B ATTERY 7-3 1400 S ERIES T emperatur e plays an important r ole in rechar ging your battery . T o gain maximum capacity , allow both the battery and your Notebook to cool to 68 ° F (20 ° C), which is r oom temperatur e, before r echar ging the battery .
7-4 C ARIN G FOR Y OUR B ATTERY P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Battery Calibration All batteries lose their char g e if the y have not been used for a lon g p eriod of time.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE C ARIN G FOR Y OUR B ATTERY 7-5 1400 S ERIES Do not plug in the AC adapter while the battery is draining, or you will have to start over with step 1. Y ou can use your Notebook while the battery is draining or char ging.
7-6 C ARIN G FOR Y OUR B ATTERY P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES If you will not be using your Notebook for an extended period of time, Compaq r ecommends that you unplug the electrical cor d from the outlet and r emove the battery while your Notebook is not in use.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE C ARIN G FOR Y OUR B ATTERY 7-7 1400 S ERIES Once your Notebook has enter ed Hibernation mode, it will not turn on until it is plugged into an AC adapter or the drained battery is r eplaced with a char ged one.
7-8 C ARIN G FOR Y OUR B ATTERY P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Replace the Drained Battery with a Charged One If y ou cannot connect the AC adapter but y ou have a char g ed batter y , y ou can chan g e to batter y power and continue workin g .
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE C ARIN G FOR Y OUR B ATTERY 7-9 1400 S ERIES Power Management Pr esario Notebooks have power-saving featur es that pr otect your data and conserve battery and monitor life. Saving Energy Con g ratulations! Y ou are no lon g er a “ new user .
7-10 C ARIN G FOR Y OUR B ATTERY P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES The Status Display and CD/ DVD/MP3 Contr ol section in Chapter 2 for the location of the status display lights. Y our Notebook automatically goes into Hibernation if your battery is low or after one hour of Sleep.
,Q7KLV&KDSWHU P RESARIO N OTEBOOK B EYON D S ETUP G UIDE S ERVICE AN D S UP P ORT 8-1 1400 S ERIES Maintainin g y our Notebook b y keepin g it clean and keepin g the vents free from dust promotes g reater lon g evit y and hi g her performance.
8-2 S ERVICE AN D S UPPO RT P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Preventive Maintenance This section covers: • Cleanin g Y our Notebook’ s Exterior • Cleanin g the Ke y board • Cleanin g the Displa y Screen • Cleanin g the T ouchPad • Carin g for Y our Presario Notebook Give your Pr esario Notebook a safe home.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE S ERVICE AN D S U PPO RT 8-3 1400 S ERIES Foam swabs or cosmetic applicators ar e preferr ed over cotton swabs because cotton can add rather than r emove lint. Cleaning the Display Screen The surface of y our displa y screen ma y look fuzz y or smud g ed.
8-4 S ERVICE AN D S UPP ORT P RESAR IO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Y our Notebook is cooled by air that is drawn in thr ough the vents on the chassis and blown out thr ough the exhaust fan. It is important to keep the vents on the chassis fr ee of dust and debris.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE S ERVICE AN D S UPPO RT 8-5 1400 S ERIES Backup Utilities Using Backup Devices T o retrieve files that ma y have been lost or dama g ed, y ou should back up y our files re g ularl y to diskettes or other backup media.
8-6 S ERVICE AN D S U PPO RT P RESAR IO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Hard Disk Errors This section covers: • Usin g ScanDisk • Usin g Disk Cleanup • Deletin g Stored Files • Defra g mentin g Y our Hard Disk In the ScanDisk dialog box, you can select the option “ Automatically fix errors .
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE S ERVICE AN D S U PPO R T 8-7 1400 S ERIES Compaq r ecommends using ScanDisk, using Disk Cleanup, and Defragmenting your har d drive at least once a week to optimize the performance of your Notebook.
8-8 S ERVICE AN D S U PPOR T P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Defragmenting your Notebook on a r egular basis optimizes the speed of your Notebook. Deleting Stored Files T o free hard disk space, remove unused files stored on y our hard disk b y completin g these steps.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE S ERVICE AN D S UP P ORT 8-9 1400 S ERIES Hard Disk Space Management This section covers: • Checkin g the Hard Disk Space • Deletin g Unnecessar y Files • Usin g the Rec y cle Bin Checking the Hard Disk Space In W indows, y ou can see a chart of the available hard drive space.
8-10 S ERVICE AN D S U PPO R T P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Y ou can also double-click on the Recycle Bin icon and open the folder to select items that you wish to keep. 3. Click the check box beside each file t y pe y ou want to delete.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE S ERVICE AN D S U PPO R T 8-11 1400 S ERIES System Support This section covers: • Compaq Dia g nostics • S y stem Record • Compaq Service Connection • Internet Support Y ou can select Quick or Complete as a starting point for a Custom test.
8-12 S ERVICE AN D S UP PO RT P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES The T est tab has the followin g main re g ions: T y pes of T est, T est mode, an Information W indow , and a Component List (under the T y pe of T est box).
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE S ERVICE AN D S U PPO R T 8-13 1400 S ERIES System Record (available on select models) S y stem Record reports all of the devices that came with y our Notebook, as well as all the devices y ou have added or chan g ed since y ou purchased y our Notebook.
8-14 S ERVICE AN D S U PPO R T P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES If the Service Connection $ icon is visible in the W indows taskbar , the service is alr eady active.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE S ERVICE AN D S UP P ORT 8-15 1400 S ERIES When a Notice is displa y ed, usuall y as a rotatin g $ , complete the followin g steps to obtain the update: 1. Double-click the Notice to reveal the update identification.
8-16 S ERVICE AND S U PPO R T P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Y ou can also access Internet Support thr ough the Instant Answer button (available on select models) on your keyboar d. Internet Support The Internet Support $ icon allows y ou to access the Compaq Service and Support W eb pa g e for y our countr y .
,Q7KLV&KDSWHU P RESARIO N OTEBOOK B EYON D S ETUP G UIDE S OLUTION S 9-1 1400 S ERIES Y ou turn on y our Notebook and it won't start. Y ou tr y to print and nothin g happens. Y ou g et an error messa g e that prevents y ou from g ettin g y our work done—and there's no one around who knows what to do.
9-2 S OLUTION S P RESAR IO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Basic Solutions Before y ou consult our extensive list of common solutions, tr y these helpful hints. If y ou still need help, this section tells y ou how to quickl y find the solution.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE S OLUTION S 9-3 1400 S ERIES Frequently Asked Questions • General Questions • Displa y Questions • Questions about Sound • Questions about Movies •.
9-4 S OLUTION S P RESAR IO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES The Presario Notebook Operating System Manual for information on how to cr eate additional har dware pr ofiles. Q . The keyboar d does not respond when I pr ess any button. What should I do? A .
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE S OLUTION S 9-5 1400 S ERIES The “ Adjusting Brightness ” section in this guide. “ Using Y our Notebook ” in this guide for mor e information on char ging the battery . Display Questions Q . How can I change the display settings on my Notebook? A .
9-6 S OLUTION S P RESARIO N OTEBOOK B EYON D S ET UP G UIDE 1400 S ERIES Questions about Sound Q . Ther e is no sound coming from my Notebook. What ’ s wr ong? A . Y ou can control the sound comin g from y our Notebook speakers b y double-clickin g the Vo l u m e ¶ icon in the taskbar .
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE S OLUTION S 9-7 1400 S ERIES “ Solving Har d Disk Problems ” in this chapter for information about the har d disk. Questions about Movies Q . When I play a DVD movie on TV-Out, the movie shows only on the display panel.
9-8 S OLUTION S P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Questions about Upgrades Q . Can I download upgrades fr om the Compaq Internet site? A . Y es. Y o u can download Compaq up g rades, called Softpaqs , such as video drivers, dia g nostics, and flash ROM at: http://web14.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE S OLUTION S 9-9 1400 S ERIES Q . I r eceive hard disk err or messages. What is wrong? A . A hard disk error messa g e is displa y ed when part of the hard disk has failed. The hard drive can be restored b y usin g the ScanDisk utilit y .
9-10 S OLUTION S P RESARIO N OTEBOOK B EYON D S ET UP G UIDE 1400 S ERIES Solutions Tables In this section: • Audio and V ideo • Batter y and Power • Mass Stora g e • Games and Internet • Ke y board and T ouchPad • Memor y and PC Card Audio and Video Audio Symptom Problem Solution No sound.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE S OLUTION S 9-11 1400 S ERIES Vid eo o r D i s p l a y Symptom Problem Solution Screen is blank. Screen saver is enabled. Press the Spacebar or c lick with the T ouchPad. Y our Notebook is in Sleep mode. This is identified when the power light pulses on and off.
9-12 S OLUTION S P RESAR IO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES V ideo is also r eferr ed to as the display . Key combinations, such as the example Fn + F8 used in these solutions, mean that you should pr ess and hold down the Fn key , pr ess the F8 key , and then r elease both keys simultaneously .
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE S OLUTION S 9-13 1400 S ERIES (contd) Batter y charge does not last as long as expected. Batter y is at the end of its life. Replace the batter y . Refer to Recyc ling the Batter y in this guide for batter y rec ycling information.
9-14 S OLUTION S P RESARIO N OTEBOOK B EYON D S ET UP G UIDE 1400 S ERIES Po we r Symptom Problem Solution Y ou forgo t your power-on password. Y our Notebook will not start without entering the power-on password. T ake your Notebook to your local Compaq Authorized Service Provider .
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE S OLUTION S 9-15 1400 S ERIES “ Err or Messages ” in this chapter . Y our Notebook is not responding to keyboard or T ouchPad. Y our Notebook has locked up. Restart your Notebook by pressing the CTRL+AL T+DEL keys simultaneously or hold down the Po w e r button until your Notebook turns off.
9-16 S OLUTION S P RESARIO N OTEBOOK B EYON D S ET UP G UIDE 1400 S ERIES “ Err or Messages ” in this chapter . Mass Storage CD or DVD Drive Symptom Problem Solution CD/DVD drive cannot read a disc or takes too long to start. The disc is inserted improperly .
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE S OLUTION S 9-17 1400 S ERIES Mass Storage media include CDs, DVDs, diskettes, and the har d disk. Diskette Drive Symptom Problem Solution Not reading drive: Abort, Retry , Fa il ? m e s sa ge appears.
9-18 S OLUTION S P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Diskette drive cannot read a diskette. Diskette is not formatted. Format the diskette by following these steps: 1. From the desktop, double-click the My Computer G icon. 2. Select the 3 1/2-inch Floppy (A:) drive.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE S OLUTION S 9-19 1400 S ERIES Diskette is full or file is too big. Use another diskette or compress the file to reduce the file size. File save command was not properly executed. When saving information to the diskette drive, verify that you are using the correct drive.
9-20 S OLUTION S P RESAR IO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Hard Drive Symptom Problem Solution Hard drive error message is displayed. Part of the hard drive failed. Insert an emergenc y diskette that has been crea ted for your operating system in the diskette drive.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE S OLUTION S 9-21 1400 S ERIES Games and Internet Games Symptom Problem Solution Game frequently s tops responding or locks up.
9-22 S OLUTION S P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES If no dial tone is found, another telephone handset on the same line is not on the receiver . Verify that all telephone handsets on the same line are on the receiver . Messages are not cleared from the answering ser vice.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE S OLUTION S 9-23 1400 S ERIES The T ouchPad is your Notebook ’ s mouse. Use your finger on the touchpad to dir ect the cursor acr oss the screen. Keyboard and TouchPad Keyboard and T ou chPad Symptom Problem Solution Keyboard commands or keystrokes are not recognized by your Notebook.
9-24 S OLUTION S P RESAR IO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES (contd) Cursor does not respond. Program in use has stopped responding to commands. T urn off your Notebook using your keyboard. 1. Press the Ctrl and Esc keys simultaneously .
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE S OLUTION S 9-25 1400 S ERIES (contd) Cursor does not respond. The T ouchPad sensitivity settings may need adjustment. Restore default T ouchPad settings. 1. On the taskbar , click the Start button and point to Settings .
9-26 S OLUTION S P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Memory and PC Card Memory Symptom Problem Solution Insufficient memory message is displayed. All available memor y is used by open programs and memory is needed for the desired task.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE G LOSSARY -1 1400 S ERIES GL OSSAR Y This Glossar y defines commonl y used terms to help new users understand computer concepts. Some of these terms are used in this g uide. 1394 port A new t y pe of connector for plu gg in g in peripherals, such as video cameras, with extremel y fast data-transfer rates.
G LOSSARY -2 P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES boot T o start or restart the computer . Durin g the start-up process, information necessar y for the computer to operate is loaded into memor y .
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE G LOSSARY -3 1400 S ERIES chat An Internet feature that allows y ou to exchan g e t y ped messa g es with another person (or a g roup of people) in real time. A messa g e y ou t y pe instantl y displa y s on the other person ’ s computer .
G LOSSARY -4 P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES discussion g roup A g roup discussion on a topic of mutual interest held on the Internet. Instead of meetin g in a classroom, students ma y meet for g roup discussions on the Internet.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE G LOSSARY -5 1400 S ERIES Ethernet The most widel y -installed local area network technolo gy . An Ethernet LAN t y picall y uses coaxial cable or special up g rades of twisted pair wires. The most commonl y installed Ethernet s y stems, providin g transmission speed up to 10Mbps, are called 10BASE-T .
G LOSSARY -6 P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES + hard disk Internal stora g e media for permanent stora g e of s y stem files, software, and data files.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE G LOSSARY -7 1400 S ERIES Internet A worldwide collection of computer networks that are interconnected so that users can share electronic information.
G LOSSARY -8 P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES main memor y — the minimum recommendation for W indows pro g rams. Y ou can insert extra memor . (V isit the followin g website for more information: www .compaq.com/my presario ).
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE G LOS SARY -9 1400 S ERIES CD to one-half of its ori g inal size without sacrificin g sound qualit y . Because of their small size, MP3 files can easil y be transferred over the Internet. Y ou can download individual son g s or entire CDs in MP3 format to y our computer .
G LOSSARY -10 P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES online Help A manual that displa y s on the screen while y ou are actuall y workin g in a pro g ram and need help. It can be accessed throu g h the Help menu at the top of the screen.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE G LOSSARY -11 1400 S ERIES product ke y A unique series of letters and numbers that are assi g ned to each software packa g e y ou bu y . Y ou are asked to enter the product ke y when y ou install the software.
G LOSSARY -12 P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES of the arrows to scroll the information into view . scroll mouse A mouse with a scroll wheel (between the two mouse buttons) for automatic scrollin g throu g h lon g documents or W eb pa g es.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE G LOSSARY -13 1400 S ERIES sur g e protector A device that protects a computer from fluctuations in power . A sur g e protector re g ulates the flow of electricit y to the computer and prevents hi g h-volta g e sur g es from dama g in g the equipment.
G LOSSARY -14 P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES virus A set of software instructions written to harm computers. A virus can cause unusual messa g es to displa y on the screen, destro y information on the hard disk, or cause y our hard disk to crash.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE G LOSSARY -15 1400 S ERIES archive takes up less stora g e space on y our disk. It can be identified b y the file extension . zip . An archive contains a self- extractin g pro g ram with the file extension . exe (for executable).
G LOSSARY -16 P RESARIO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES.
IND E X P RESARIO N OTEBOOK B EYOND S ETUP G UIDE I ND E X -1 1400 S ERIES A AC adapter connecting 7-7 connector 2-7 troubleshooting 9-14 AC power 3-2 plugging 3-2 unplugging 3-2 using 3-3 Accessing f.
I ND E X -2 P RESAR IO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Brightness 3-13 adjusting 3-13 controls 2-4 Brigtness controls 2-4 Browser 6-8 Microsoft Internet Explorer 6-8 Buffer underrun 5-22.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE I ND E X -3 1400 S ERIES Copying CDs 5-21 Creating data CDs 5-19 D Data CD creating 5-19 Definitions Internet 6-2 World Wide Web 6-2 Defragmentation hard dri.
I ND E X -4 P RESAR IO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Files backup 8-5 deleting 8-9 from the Internet 6-13 Fn key 2-4 Function keys 2-4 G General questions 9-3 Graphics 1-4 H Hard disk .
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE I ND E X -5 1400 S ERIES Manual eject hole 5-4 Mass storage CD or DVD drive 9-16 diskette drive 9-16 Mass-storage hard drive 9-20 Memory 9-8 troubleshooting .
I ND E X -6 P RESAR IO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES Ports ethernet 2-7 speaker 2-2 USB 2-7 Power AC 3-2 battery 3-5 button 3-4 plugging 3-2 supply 3-3 unplugging 3-2 using AC 3-3 Powe.
P RESARIO N OTEBOOK B EYON D S ETUP G UIDE I ND E X -7 1400 S ERIES Sleep 7-9 sleep indicators 7-10 Slot security 2-7 Software adding 4-7 installation 4-7 removing 4-7 Solutions 9-2 audio and video 9-.
I ND E X -8 P RESAR IO N OTEBOOK B EYON D S ETUP G UIDE 1400 S ERIES URL Uniform Resource Locator 6-5 URL address 6-12 USB Port 2-7 Using DVD player 5-9 hyperlinks 6-5 V Video discs playing 5-8 Virus .
デバイスCompaq 1400の購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Compaq 1400をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはCompaq 1400の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Compaq 1400の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Compaq 1400で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Compaq 1400を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はCompaq 1400の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Compaq 1400に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちCompaq 1400デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。