CompaqメーカーN800Wの使用説明書/サービス説明書
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b Maintenance and Service Guide Compaq Ev o Notebook N800c Ser ies Compaq Ev o Notebook N800v Ser ies Compaq Ev o Notebook N800w Series Compaq Presar io 2800 Series Mobile PC Document P ar t Number : 268135-004 A pril 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook.
© 2003 Hewlett-P ackard Dev elopment Company , L.P . Microsoft and W indows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries.
Maintenance and Ser vice Guide iii Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–48 1.3 Clearing a Password .
iv Maintenance and Ser vice Guide Contents 4 Removal and Replacement Preliminaries 4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2 Plastic Parts .
Contents Maintenance and Ser vice Guide v 5.12 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–31 5.13 Display Release Assembly . . . . . . . . . . . . . . . . . . . 5–33 5.14 TouchPad . . . . . . . . . . . . . . . . . . . . .
Maintenance and Ser vice Guide 1–1 1 Pr oduct Description The Compaq Presario 2800 and Evo Notebook N800 Series of Personal notebooks of fer advanced modularity , Intel Mobile Pentium 4 processors w.
1–2 Maintenance and Ser vice Guide Product Description 1.1 Models Notebook models are sho wn in T ables 1-1 through 1-4. T able 1-1 Compaq Ev o Notebook N800c, Evo Notebook N800v , Ev o Notebook 800.
Product Description Maintenance and Ser vice Guide 1–3 T able 1-2 Compaq Ev o Notebook N800c Models The fo llowing Compaq Evo Notebook N800c models use config. code KLMZ and f eature: ■ Dual pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.
1–4 Maintenance and Ser vice Guide Product Description N800c P 180 P5 30 V C 25 2 Belgium Czech Repub lic Denmark European International Fr a n c e Germany Greece/P oland Hungar y Israel Italy 47005.
Product Description Maintenance and Ser vice Guide 1–5 N800c P 180 X5 20 D C 25 2 Belgium Czech Repub lic Denmark European International Fr a n c e Germany Greece/P oland Hungar y Israel Italy 47005.
1–6 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Evo Notebook N800c models use config. code KLMZ and f eature: ■ Dual pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.
Product Description Maintenance and Ser vice Guide 1–7 N800c P 200 P5 30 V C 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Ger.
1–8 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Evo Notebook N800c models use config. code KLMZ and f eature: ■ Dual pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.
Product Description Maintenance and Ser vice Guide 1–9 N800c P 180 P5 50 W C 51 O Asia P acific A ustralia Brazil F rench Canada Hong K ong Jap an Ko r e a Latin America 470035-307 470035-305 470035.
1–10 Maintenance and Ser vice Guide Product Description N800c P 170 X5 30 V C 25 2 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Ge.
Product Description Maintenance and Ser vice Guide 1–11 N800c P 170 X5 30 V C 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Ge.
1–12 Maintenance and Ser vice Guide Product Description N800c P 160 X5 20 V C 25 O Asia P acific A ustralia Brazil F rench Canada Hong K ong Jap an Ko r e a Latin America 470035-220 470035-219 47003.
Product Description Maintenance and Ser vice Guide 1–13 T able 1-3 Compaq Ev o Notebook N800v Models The fo llowing Compaq Evo Notebook N800v models use config.
1–14 Maintenance and Ser vice Guide Product Description N800v P 200 P5 40 W C 25 O Belgium Czech Repub lic Denmark European International Fr a n c e Greece/P oland Hungar y Israel Italy The Netherla.
Product Description Maintenance and Ser vice Guide 1–15 N800v P 180 P5 40 W C 25 O Belgium Czech Repub lic Denmark European International Fr a n c e Greece/P oland Hungar y Israel Italy The Netherla.
1–16 Maintenance and Ser vice Guide Product Description N800v P 180 X4 30 V C 25 2 Belgium Czech Repub lic Denmark European International Fr a n c e Greece/P oland Hungar y Israel Italy The Netherla.
Product Description Maintenance and Ser vice Guide 1–17 N800v P 170 P5 40 W C 25 2 Belgium Czech Repub lic Denmark European International Fr a n c e Greece/P oland Hungar y Israel Italy The Netherla.
1–18 Maintenance and Ser vice Guide Product Description N800v P 170 X4 30 V C 25 2 Belgium Czech Repub lic Denmark European International Fr a n c e Greece/P oland Hungar y Israel Italy The Netherla.
Product Description Maintenance and Ser vice Guide 1–19 N800v P 160 P5 30 W C 25 O Belgium Czech Repub lic Denmark European International Fr a n c e Greece/P oland Hungar y Israel Italy The Netherla.
1–20 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Evo Notebook N800v models use config. code KSRZ and f eature: ■ T ouchPad ■ 8-cell, 4.
Product Description Maintenance and Ser vice Guide 1–21 N800v P 170 X4 30 V C 25 2 Ger many 470045-608 N800v P 170 X4 30 V C 25 O Ger many 470045-607 N800v P 160 X4 20 V C 25 O Ger many 470035-291 N800v P 180 X5 30 V C 25 O The fo llowing Compaq Evo Notebook N800v models use config.
1–22 Maintenance and Ser vice Guide Product Description T able 1-4 Compaq Ev o Notebook N800w Models The fo llowing Compaq Evo Notebook N800w models use config. code LDF1 and f eature: ■ Dual pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.
Product Description Maintenance and Ser vice Guide 1–23 N800w P 220 U5 50 W C 51 O Asia P acific A ustralia Belgium European International Fr a n c e Germany Hong K ong Italy Ko r e a 470043-590 470.
1–24 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Evo Notebook N800w model uses config. code LMBZ and f eatures: ■ Dual pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.
Product Description Maintenance and Ser vice Guide 1–25 T able 1-5 Compaq Presario 2800 Models The fo llowing Compaq Presario 2800 models use config.
1–26 Maintenance and Ser vice Guide Product Description P2838 P 220 P5 50 W C 25 E T aiwan 470048-547 P2868 P 220 P5 40 Z C 25 E K orea 470057-643 P2832 P 220 P5 40 W C 51 E Hong K ong 470048-542 P2.
Product Description Maintenance and Ser vice Guide 1–27 P2871 P 200 X5 30 V C 25 E Hong K ong 470057-646 P2831 P 200 X5 40 V C 25 E P eople’ s Republic of China 470047-505 P2840 P 200 X4 40 W C 51.
1–28 Maintenance and Ser vice Guide Product Description 2836 P 190 X5 30 W C 25 E Asia P acific India 470047-512 470048-514 Thailand 470047-513 P2870 P 190 X5 30 V C 25 E Hong K ong 470057-645 P2869.
Product Description Maintenance and Ser vice Guide 1–29 P2810 P 180 P5 40 W C 51 E P eople’ s Republic of China 470037-116 P2830 P 180 P5 40 W C 25 E A ustralia 470047-518 P2823 P 180 P5 40 W C 25.
1–30 Maintenance and Ser vice Guide Product Description P2814 P 170 P5 40 W C 51 E A ustralia 470036-653 K orea 470037-985 P2816 P 170 P5 30 W C 51 E European International Fr a n c e Greece/P oland.
Product Description Maintenance and Ser vice Guide 1–31 P2804 P 160 X4 30 V C 25 E P eople’ s Republic of China 470036-654 The fo llowing Compaq Presario 2800 models use config. code KSQZ and f eature: ■ Diskette driv e ■ T ouchPad ■ 8-cell, 4.
1–32 Maintenance and Ser vice Guide Product Description P2821 P 180 X5 30 W C 25 O European International 470047-498 P2834 P 180 X4 40 V C 25 E T aiwan 470048-544 2843 P 180 X4 30 V C 25 E Hong K on.
Product Description Maintenance and Ser vice Guide 1–33 P2827 P 170 X5 20 V C 25 E K orea 470044-629 P2830 P 170 X4 30 W C 25 E Saudi Arabia 470044-576 T ur ke y 470046-569 P2828 P 170 X4 30 W C 25 .
1–34 Maintenance and Ser vice Guide Product Description P2823 P 170 X4 20 R C 25 E A ustralia 470044-688 P2829 P 170 X4 20 D C 25 E K orea 470044-631 P2823 P 170 X4 20 D C 25 E T aiwan 470044-693 P2.
Product Description Maintenance and Ser vice Guide 1–35 P2817 P 160 X5 30 R C 25 E K orea 470037-980 P2811 P 160 X5 20 W C 25 E Switzerland 470037-978 P2816 P 160 X5 20 V C 25 E K orea 470037-979 P2.
1–36 Maintenance and Ser vice Guide Product Description P2804 P 160 X4 20 V C 25 O European International 470036-398 P2812 P 160 X4 20 R C 25 E A ustralia 470040-833 P2815 P 160 X4 20 D C 25 E Asia .
Product Description Maintenance and Ser vice Guide 1–37 P2804 P 150 X5 30 V C 25 E Hong K ong 470033-198 T aiwan 470033-184 P2806 P 150 X5 30 R C 25 E Asia P acific 470033-176 K orea 470033-174 P280.
1–38 Maintenance and Ser vice Guide Product Description P2805 P 140 X5 20 W C 25 E Czech Repub lic European International Fr a n c e Greece/P oland Hungar y Israel P or tugal 470033-135 470033-136 4.
Product Description Maintenance and Ser vice Guide 1–39 P2810 P 140 X4 20 W C 25 E Latin America 47033-256 Latin America (NAFT A) 470034-524 P2802 P 140 X4 20 W C 25 E Spain 470035-707 P2800 P 140 X.
1–40 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Presario 2800 mode ls are av ailable in the United States and f eature: ■ T ouchPad pointing de vice ■ 8-cell, 4.
Product Description Maintenance and Ser vice Guide 1–41 The fo llowing Compaq Presario 2800 models use config. code KSRZ and f eature: ■ Diskette driv e ■ T ouchPad pointing de vice ■ 8-cell, 4.
1–42 Maintenance and Ser vice Guide Product Description P2815 P 150 P5 30 W C 25 E Belgium Denmark Germany Italy 470033-246 470033-247 470033-250 470033-252 The Netherlands Norwa y Sweden/Finland 47.
Product Description Maintenance and Ser vice Guide 1–43 The fo llowing Compaq Presario 2800 models use config. code KSRZ and f eature: ■ Diskette driv e ■ T ouchPad pointing de vice ■ 8-cell, 4.
1–44 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Presario 2800 models use config. code LLXZ and f eature: ■ Diskette driv e ■ T ouchPad ■ 8-cell, 4.
Product Description Maintenance and Ser vice Guide 1–45 P2883 P 220 X5 40 V C 25 E K orea 470060-035 P2859 P 220 X5 40 V C 25 E P eople’ s Republic of China 470054-679 P2885 P 220 X4 40 W C 25 E P.
1–46 Maintenance and Ser vice Guide Product Description P2855 P 190 X5 40 Z C 25 E Asia P acific Hong K ong India 470054-669 470054-672 470054-670 Ta i w a n Thailand 470054-671 470054-668 The fo llowing Compaq Presario 2800 models use config. code LLXZ and f eature: ■ Diskette driv e ■ T ouchPad ■ 8-cell, 4.
Product Description Maintenance and Ser vice Guide 1–47 The fo llowing Compaq Presario 2800 mo dels are availab le in Nor th America and f eature: ■ T ouchPad pointing de vice ■ 8-cell, 4.
1–48 Maintenance and Ser vice Guide Product Description 1.2 Features ■ The follo wing processors are av ailable, varying b y notebook model: ❏ Intel Mobile Pentium 4 2.4-, 2.2-, 2.0-, 1.9-, 1.8-, 1.7-, 1.6-, 1.5-, or 1.4-GHz processor with SpeedStep technology , with 256-KB integrated L2 cache or ❏ Intel Mobile Pentium 4 2.
Product Description Maintenance and Ser vice Guide 1–49 ■ 8-cell lithium ion (Li ion) battery pack ■ 50-, 40-, 30-, or 20-GB high-capacity hard dri ve, v arying by notebook model ■ Support for the follo wing driv es through the MultiBay: ❏ 1.
1–50 Maintenance and Ser vice Guide Product Description 1.3 Clearing a P assw ord If the notebook you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.
Product Description Maintenance and Ser vice Guide 1–51 1.4 P ower Mana g ement The notebook comes with po wer management features that extend battery operating time and conserv e power .
1–52 Maintenance and Ser vice Guide Product Description 1.5 Notebook External Components The external components on the front and right side of the notebook are sho wn in Figure 1-2 and described in T able 1-6.
Product Description Maintenance and Ser vice Guide 1–53 T able 1-6 Front and Right Side Components Item Component Function 1 Stereo speakers (2) Produce stereo sound. 2 P ower/Standb y light On: P ower is turned on. Off: P ow er is tur ned off. Blinking: Notebook is in Standby mode .
1–54 Maintenance and Ser vice Guide Product Description The notebook rear panel and left side components are sho wn in Figure 1-3 and described in T able 1-7. Figure 1-3. Rear P anel and Left Side Components T able 1-7 Rear P anel and Left Side Components Item Component Function 1 V ent Allows airflo w to cool inter nal components.
Product Description Maintenance and Ser vice Guide 1–55 4 External monitor connector Connects an e xter nal monitor or ov erhead projector . 5 S-Video connector Connects a tele vision, VCR, camcorder , or ov erhead projector . 6 USB connectors (2) Connect USB 2.
1–56 Maintenance and Ser vice Guide Product Description The notebook ke yboard components are shown in Figure 1-4 and described in T able 1-8. Figure 1-4.
Product Description Maintenance and Ser vice Guide 1–57 T able 1-8 Ke yboard Components Item Component Function 1 F1 through F12 function ke ys P erf or m preset functions. 2 Num lock k ey On: Num lock is on and the internal ke ypad is enabled. 3 Inter nal ke ypad Conv er ts ke ys to numeric keypad.
1–58 Maintenance and Ser vice Guide Product Description The notebook top components are sho wn in Figure 1-5 and described in T able 1-9. Figure 1-5. T op Components T able 1-9 T op Components Item Component Function 1 Display lid s witch T ur ns off the notebook display if the notebook is closed while on.
Product Description Maintenance and Ser vice Guide 1–59 5 P ower b utton T urns on the notebook. Use the operating system Shut Down comm and to turn off the notebook. 6 Digital audio button Launches Wi ndows Media Play er to pla y MP3 music. 7 V olume control buttons Adjust the volume of the stereo speakers .
1–60 Maintenance and Ser vice Guide Product Description The external components on the bottom of the notebook are sho wn in Figure 1-6 and described in T able 1-10. Figure 1-6. Bottom Components T able 1-10 Bottom Components Item Component Function 1 V ent Allows airflo w to cool inter nal components.
Product Description Maintenance and Ser vice Guide 1–61 4 Mini PCI communications compar tment Contains the mini PCI modem card. 5 MultiBa y Accepts a diskette driv e, optical drive, hard driv e, or battery pack. 6 MultiBa y release switch Releases the MultiBay de vice from the connector .
1–62 Maintenance and Ser vice Guide Product Description 1.6 Design Overvie w This section presents a design ov erview of k ey parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps.
Maintenance and Ser vice Guide 2–1 2 T r oubleshooting Å W ARNING: Only authorized technicians trained b y Compaq should repair this equipment. All troubl eshooting and repair procedures are detailed to allow only s ubassemb ly/module le vel repair .
2–2 Maintenance and Ser vice Guide T roubleshooting ■ Compaq Diagnostics —A system information and diagnostic utility that is used within your W indo ws operating system. Use this utility whene ver possible to: ❏ Display system information. ❏ T est system components.
T roubleshooting Maintenance and Ser vice Guide 2–3 Selecting fr om the File Menu T able 2-1 File Menu Select T o Do This System Inf or mation ■ View identification inf o rmation about the notebook, a docking base , and any battery packs in the system.
2–4 Maintenance and Ser vice Guide T roubleshooting Selecting fr om the Security Menu T able 2-2 Security Menu Select T o Do This Setup P assw ord Enter , change, or delete a setup pass word. (The setup pass word is called an administrator pass word in Compaq Computer Security , a program accessed from the Windo ws Control Pa n e l .
T roubleshooting Maintenance and Ser vice Guide 2–5 Selecting fr om the Adv anced Menu T able 2-3 Adv anced Menu Select T o Do This Language Change the Comp uter Setup language. Boot Options Enab le/Disable: ■ QuickBoot, which starts the notebook more quickly b y eliminating some star tup tests.
2–6 Maintenance and Ser vice Guide T roubleshooting De vice Options (continued) ■ Change the parallel por t mode from EPP (Enhanced P arallel P or t [default]) to standard, bidirectional, EPP or ECP (Enhanced Capabilities P or t). ■ Set video-out mode to NTSC (def ault), P AL, NTSC-J , or P AL-M.
T roubleshooting Maintenance and Ser vice Guide 2–7 2.2 Using Compaq Dia gnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics windo w opens. Y ou can display more or less information from anywhere within Compaq Diagnostics by selecting Le vel on the menu bar .
2–8 Maintenance and Ser vice Guide T roubleshooting Obtaining, Saving, or Printing Dia gnostic T est Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the T est tab . 3. In the scroll box, select the category or de vice you want to test.
T roubleshooting Maintenance and Ser vice Guide 2–9 5. Select a test mode: ❏ Interactive Mode —Provides maximum control ov er the testing process. Y ou determine whether the test was passed or failed and may be prompted to insert or remo ve de vices.
2–10 Maintenance and Ser vice Guide T roubleshooting 2.3 T roub leshooting Flowc har ts Ta b l e 2 - 4 T roubleshooting Flo wcharts Over view Flowchart Description 2.1 Initial troubleshooting 2.2 No power , par t 1 2.3 No power , par t 2 2.4 No power , par t 3 2.
T roubleshooting Maintenance and Ser vice Guide 2–11 Flowc har t 2.1—Initial T roubleshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to Section 2.
2–12 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.2—No P ower , Part 1 1. Reseat the power cables in the docking station and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking station (if applicable).
T roubleshooting Maintenance and Ser vice Guide 2–13 Flowc har t 2.3—No P ower , Part 2 Continued from Section 2.2, No Power , Part 1. Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging, moving it to another notebook, or replacing it.
2–14 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.4—No P ower , Part 3 Continued from Section 2.3, No Power , Part 2. Reseat AC adapter in notebook and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet.
T roubleshooting Maintenance and Ser vice Guide 2–15 Flowc har t 2.5—No P ower , Part 4 Y N Continued from Section 2.4, No Power , Part 3. Reseat loose components and boards and replace damaged items. Open notebook. Loose or damaged parts? Y Close notebook and retest.
2–16 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.6—No Video, P ar t 1 A N Stand-alone or Docking Station? No Video. Replace the following one at a time. T est after each replacement. 1. Cable between notebook and notebook display (if applicable) 2.
T roubleshooting Maintenance and Ser vice Guide 2–17 Flowc har t 2.7—No Video, P ar t 2 Y N Continued from Section 2.6, No Video, Part 1. Done Adjust external monitor display .
2–18 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.8—Nonfunctioning Docking Station (if applicable) Y N Reseat power cord in docking station and power outlet. N Replace the following docking station components one at a time. Check notebook operation after each replacement.
T roubleshooting Maintenance and Ser vice Guide 2–19 Flowc har t 2.9—No Operating System (OS) Loading No OS loading from hard drive, go to Section 2.10. Reseat power cord in docking station and power outlet. No OS loading from diskette drive, go to Section 2.
2–20 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.10—No OS Loading from Har d Drive, Part 1 Go to Section 2.17, Nonfunctioning Device. Y Done N OS not loading from hard drive. Nonsystem disk message? Go to Section 2.11, No OS Loading from Hard Drive, Part 2.
T roubleshooting Maintenance and Ser vice Guide 2–21 Flowc har t 2.11—No OS Loading from Har d Drive, Part 2 Continued from Section 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive.
2–22 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.12—No OS Loading from Har d Drive, Part 3 Y System files on hard drive? Continued from Section 2.11, No OS Loading from Hard Drive, Part 2. Clean virus. Done N Install OS and reboot.
T roubleshooting Maintenance and Ser vice Guide 2–23 Flowc har t 2.13—No OS Loading from Diskette Drive Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot notebook.
2–24 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.14—No OS Loading from CD- or D VD-ROM Drive Y Done N Bootable disc in drive? Disc in drive? No OS Loading from CD- or DVD-ROM Drive. Install bootable disc and reboot notebook. Go to Section 2.
T roubleshooting Maintenance and Ser vice Guide 2–25 Flowc har t 2.15—No Audio, P ar t 1 No Audio. N Notebook in docking station (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to Section 2.
2–26 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.16—No Audio, P ar t 2 YN Continued from Section 2.15, No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker .
T roubleshooting Maintenance and Ser vice Guide 2–27 Flowc har t 2.17—Nonfunctioning Device Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook, inspect cables and plugs for bent or broken pins or other damage.
2–28 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.18—Nonfunctioning Keyboar d Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard.
T roubleshooting Maintenance and Ser vice Guide 2–29 Flowc har t 2.19—Nonfunctioning P ointing Device Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device.
2–30 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.20—No Network or Modem Connection Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated.
Maintenance and Ser vice Guide 3–1 3 Illustrated P ar ts Catalog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers.
3–2 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.2 Notebook System Major Components Figure 3-2. Notebook System Major Components.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–3 T able 3-1 Spare P ar ts: Notebook System Major Components Item Description Spare P ar t Number 1 Displays Contain par ts with carb on .
3–4 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Notebook System Major Components.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–5 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number Miscellaneous Plastics/Hard.
3–6 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Notebook System Major Components.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–7 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 4 Ke yboards (f or use with.
3–8 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Notebook System Major Components.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–9 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 5 T op cover F or Dual P oi.
3–10 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Notebook System Major Components.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–11 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 10 Speaker assembly 285266-001 11 Fan 322499-001 12 Disk cell RTC battery 198718-001 13 Processor s Intel Mobile P entium 4 with SpeedStep technology 2.
3–12 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Notebook System Major Components.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–13 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 15 System boards (do not c.
3–14 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Notebook System Major Components.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–15 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 19 Base enclosures (includ.
3–16 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.3 Miscellaneous Plastics/Har dware Kit Components Figure 3-3. Miscellaneous Plastics/Hard ware Kit Components.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–17 T able 3-2 Miscellaneous Plastics/Hard ware Kit Components Spare P ar t Number 285261-001 (contains par ts with silver finish f or use.
3–18 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.4 Mass Stora ge Devices Figure 3-4. Mass Storage Devices.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–19 l T able 3-3 Mass Storage Devices Item Description Spare P ar t Number 1 Optical drives 24X Max CD-ROM driv e 16X Max CD-R W drive 8X .
3–20 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.5 Miscellaneous Ta b l e 3 - 4 Spare P ar ts: Miscellaneous (not illustrated) Description Spare P ar t Number AC a d a p t e r s 90 watt 65 watt 287515-001 285288-001 Bluetooth MultiP ort Module with cover 288504-001 802.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–21 P ower cor d, 3-wire Aus t ra l i an Chinese International Italian Japanese Ko r e a n 198723-011 198723-AA1 198723-B31 198723-061 198723-291 198723-AD1 Swedish Swiss T aiwanese U .K. English U.
Maintenance and Ser vice Guide 4–1 4 Remo v al and Replacement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service.
4–2 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.2 Service Considerations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–3 4.3 Pre venting Damage to Remo vab le Drives Remov a ble dri ves are fragile components that must be handled with care.
4–4 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.4 Pre venting Electr ostatic Damage Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity .
Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–5 ■ Store reusable electrostatic-sensiti ve parts from assemblies in protecti ve packaging or nonconducti ve foam. ■ Use transporters and con veyors made of antistatic belts and roller bushings.
4–6 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.7 Gr ounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system.
Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–7 ■ Nonconducti ve plastic bags, tubes, or boxes ■ Metal tote boxes ■ Electrostatic voltage le vels and protectiv e materials T able 4-1 shows ho w humidity af fects the electrostatic voltage le vels generated by dif ferent activities.
4–8 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries T able 4-2 lists the shielding protection provided b y antistatic bags and floor mats.
Maintenance and Ser vice Guide 5–1 5 Remo v al and Replacement Pr ocedures This chapter provides remo val and replacement procedures. Phillips P1 scre ws are removed during disassembly . There are 48 scre ws, in nine different sizes, that must be remo ved, replaced, and loosened when servicing the notebook.
5–2 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.1 Serial Number Report the notebook serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook (Figure 5-1).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–3 Section Description # of Screws Remo ved 5.3 (continued) MultiBa y device 0 Hard drive 1 to remov e hard drive 2 to separate hard drive bezel from hard drive 5.4 Notebook feet 0 5.
5–4 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.3 Preparing the Notebook f or Disassembl y Perform the follo wing steps before disassembling the notebook: 1. T urn off the notebook. 2. Disconnect the A C adapter and all external de vices.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–5 4. T o remove the battery bezel, slide the bezel straight do wn (Figure 5-3). Figure 5-3.
5–6 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Remov e the MultiBay device b y following these steps: a. T urn the notebook bottom side up with the right side facing forward. b . Slide and hold the MultiBay release latch tow ard the front of the notebook 1 (Figure 5-4).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–7 6. Remov e the hard driv e by follo wing these steps: a. T urn the notebook bottom side up with the left side facing forward. b . Remov e the PM3.0 × 4.0 hard driv e retention screw 1 (Figure 5-5).
5–8 Maintenance and Ser vice Guide Remov al and Replacement Procedures 7. Remov e the two PM3.0 × 4.0 scre ws 1 that secure the hard dri ve bezel to the hard dri ve (Figure 5-6). 8. Slide the hard dri ve bezel forward to separate it from the hard dri ve 2 .
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–9 5.4 Notebook Feet The notebook feet are adhesi ve-backed rubber pads. The notebook feet are included in the Miscellaneous Plastics/Hardware Kit, spare part numbers 285261-001 and 286868-001.
5–10 Maintenance and Ser vice Guide Remov al and Replacement Procedures 1. Prepare the notebook for disassembly (Section 5.3). 2. T urn the notebook bottom side up with the rear panel facing forward. 3. Remov e the PM2.0 × 5.0 screw 1 that secures the memory expansion compartment co ver to the base enclosure (Figure 5-8).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–11 6. Spread the memory expansion slot retaining tabs to release the memory expansion board 1 . The board tilts up at a 45-degree angle (Figure 5-9). 7. Remov e the board by pulling it a way from the connector at a 45-degree angle 2 .
5–12 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.6 Mini PCI Comm unications Board 1. Prepare the notebook for disassembly (Section 5.3). 2. T urn the notebook bottom side up with the rear panel facing forward. Mini PCI Communication Boar ds Spare P ar t Number Information U .
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–13 3. Remov e the PM2.0 × 5.0 screw 1 that secures the mini PCI compartment cov er to the base enclosure (Figure 5-10). 4. Lift the front edge of the cov er and swing it back 2 . 5.
5–14 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Disconnect the modem cable from the modem board 1 (Figure 5-11). ✎ The modem cable spare part number is 285268-001. 7. Spread the retaining tabs to release the mini PCI communications board 2 .
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–15 5.7 Connector Co ver ✎ The connector cov er is av ailable with silver f inish for Presario 2800 models and carbon finish for Ev o Notebook N800c, N800v , and N800w models.
5–16 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.8 LED Co ver 1. Prepare the notebook for disassembly (Section 5.3). 2. T urn the notebook bottom side up with the rear panel facing forward. 3. Remov e the two black PM2.0 × 10.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–17 6. Use a flat-bladed tool to pry forward the four clips on the LED cov er 1 (Figure 5-14). 7. Press the esc and F1 keys to re veal the left notch 2 in the LED cove r . 8. Insert a flat-bladed tool into the left notch and lift the left side of the LED cov er 3 .
5–18 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.9 Ke yboard Keyb oa rds Spare P ar t Number Information Ke yboards (f or use with T ouchPad models only) Arabic Belgian Braz.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–19 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the LED cov er (Section 5.8). 3. Lift the back edge of the ke yboard 1 (Figure 5-15). 4. Slide the ke yboard toward the back of the notebook 2 .
5–20 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Remov e the two PM2.0 × 4.0 scre ws 1 that secure the ke yboard shield to the base enclosure (Figure 5-16).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–21 8. Release the ZIF connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board (Figure 5-17). 9. Remov e the keyboard. Figure 5-17.
5–22 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.10 Displa y 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the LED cov er (Section 5.8). 3. Close the notebook and position the notebook so the rear panel faces forward.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–23 4. Remov e the two PM2.5 × 9.0 scre ws that secure the display hinges to the base enclosure (Figure 5-18).
5–24 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Position the notebook so the front faces forward and open the notebook. 6. Disconnect the display video 1 and display in verter 2 cables from the system board (Figure 5-19). 7.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–25 9. Remov e the hinge cov ers from the display (Figure 5-20). Figure 5-20. Removing the Hinge Co vers ✎ The display hinge cov ers are included in the Miscellaneous Plastics/Hardware Kit, spare part numbers 285261-001 and 286868-001.
5–26 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.11 T op Co ver 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components a. LED cov er (Section 5.8) b . Ke yboard and shield (Section 5.9) c.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–27 3. Remov e the nine PM2.0 × 8.0 screws 1 securing the top cov er to the base enclosure (Figure 5-21). 4. Remov e the PM2.0 × 4.0 screw 2 securing the top co ver to the base enclosure in the hard dri ve bay .
5–28 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Disconnect the dri ve acti vity light and battery power light cable from the system board 1 (Figure 5-22). 7. Release the ZIF connector 2 to which the T ouchPad cable is connected and disconnect the T ouchPad cable 3 from the system board.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–29 9. Remov e the following scre ws: a. T wo PM2.0 × 5.5 scre ws 1 that secure the top cover to the base enclosure on the notebook rear panel (Figure 5-23) b .
5–30 Maintenance and Ser vice Guide Remov al and Replacement Procedures 10. Remov e the top cover (Figure 5-24). Figure 5-24. Removing the T op Cover Re verse the abov e procedure to install the top cov er .
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–31 5.12 Speaker Assembl y 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components a. LED cov er (Section 5.8) b . Ke yboard and shield (Section 5.
5–32 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Remov e the driv e acti vity light/battery power light cable and speaker cable from the retaining clips in the top co ver 1 and 2 (Figure 5-25). 4. Remov e the strip of tape 3 that secures the speaker assembly and T ouchPad cables to the top co ver and T ouchPad assembly .
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–33 5.13 Displa y Release Assembl y ✎ The display release assembly is av ailable with silver finish for Presario 2800 models and carbon finish for Ev o Notebook N800c, N800v , and N800w models .
5–34 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Remov e the two PM2.0 × 4.0 scre ws 1 that secure the display release assembly to the top cov er (Figure 5-26). 4. Lift the display release assembly straight up 2 and remov e it from the top cov er .
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–35 5.14 T ouchP ad 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components a. LED cov er (Section 5.8) b . Ke yboard and shield (Section 5.9) c. Display (Section 5.
5–36 Maintenance and Ser vice Guide Remov al and Replacement Procedures 2. Remov e the four PM2.0 × 4.0 screws 1 that secure the T ouchPad bracket to the top co ver (Figure 5-27). 3. Disconnect the T ouchPad cable 2 from the lo w insertion force (LIF) connector on the T ouchPad.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–37 6. Remov e the T ouchPad 1 and the T ouchButton board 2 from the top cov er (Figure 5-28).
5–38 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.15 F an 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components a. LED cov er (Section 5.8) b . Ke yboard and shield (Section 5.9) c. Display (Section 5.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–39 2. Disconnect the fan cable from the system board 1 (Figure 5-29). 3. Loosen the four PM2.0 × 9.0 shoulder scre ws 2 that secure the fan to the processor mounting bracket. ✎ These scre ws are secured to th e fan and should not be remov ed.
5–40 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.16 Pr ocessor Ä CA UTION: Before remo ving the processor , make special note of the orientation of the pr inting on the processor . The gold triangle should be in the lower right corner when installing the processor .
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–41 2. Use a flat-bladed tool to turn the processor locking scre w 1 one-half turn counterclockwise (Figure 5-30). 3. Lift the processor straight up and remov e it 2 . ✎ Make sure the gold triangle 3 is in the lo wer right corner when installing the processor .
5–42 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.17 Disk Cell Real Time Cloc k (R TC) Batter y 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components a. LED cov er (Section 5.8) b . Ke yboard and shield (Section 5.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–43 2. Use a flat-bladed tool to release the R TC battery from its socket 1 (Figure 5-31). 3. Remov e the R TC battery 2 . Figure 5-31. Removing the Disk Cell R TC Battery ✎ When replacing an R TC battery , insert the battery with the “+” sign facing up.
5–44 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.18 System Boar d ✎ When replacing the system board, ensure that the follo wing components are remov ed from the old system board and installed on the ne w system board: ■ Memory expansion boards (Section 5.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–45 3. Remov e the two PM2.0 × 8.0 scre ws 1 that secure the left 2 and right 3 display supports to the base enclosure (Figure 5-32). 4. Remov e the left and right display supports from the base enclosure.
5–46 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ A plastic fan channel 1 attaches to the right display support. The channel has two slots 2 on either end that f it around two tabs 3 on the display support.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–47 5. Remov e the two PM2.0 × 5.5 scre ws 1 that secure the system board to the base enclosure on either side of the MultiBay connector (Figure 5-34). 6. Remov e the two PM2.0 × 8.
5–48 Maintenance and Ser vice Guide Remov al and Replacement Procedures 7. Use the MultiBay connector 1 to lift 2 the front of the system board until the board rests at an angle (Figure 5-35). 8. Slide the system board forward at an angle 3 and remov e it from the base enclosure.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–49 5.19 Modem Cable ✎ The modem cable is included in the Miscellaneous Cable Kit, spare part number 285268-001. 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components a.
5–50 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. If the modem is installed on the system board, disconnect the modem cable from the modem 1 (Figure 5-36). 4. Disconnect the modem cable from the system board 2 . 5. Remov e the modem cable.
Maintenance and Ser vice Guide 6–1 6 Specifications This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Notebook Dimensions Height Width Depth 3.3 cm 31.7 cm 25.0 cm 1.30 in 12.48 in 10.10 in W eight (varies by configur ation) 15.
6–2 Maintenance and Ser vice Guide Specifications ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures.
Specifications Maintenance and Ser vice Guide 6–3 Ta b l e 6 - 2 15.0-inch UXGA, TFT Displa y Dimensions Height Width Diagonal 22.86 cm 30.33 cm 38.10 cm 9.00 in 11.94 in 15.0 in Number of colors up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical Pixel resolution Pitch Fo r m a t Configuration 0.
6–4 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 3 15.0-inch SXGA+, TFT Displa y Dimensions Height Width Diagonal 22.86 cm 30.33 cm 38.10 cm 9.00 in 11.94 in 15.0 in Number of colors up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical Pixel resolution Pitch Fo r m a t Configuration 0.
Specifications Maintenance and Ser vice Guide 6–5 Ta b l e 6 - 4 15.0-inch XGA, TFT Displa y Dimensions Height Width Diagonal 22.86 cm 30.33 cm 38.10 cm 9.00 in 11.94 in 15.0 in Number of colors up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical Pixel resolution Pitch Fo r m a t Configuration 0.
6–6 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 5 14.1-inch XGA, TFT Displa y Dimensions Height Width Diagonal 20.50 mm 21.49 mm 35.81 mm 11.22 in 8.46 in 14.1 in Number of colors up to 16.8 million Contrast ratio 150:1 Brightness 120+ nits typical Pixel resolution Pitch Fo r m a t Configuration 0.
Specifications Maintenance and Ser vice Guide 6–7 T able 6-6 Hard Drives 60 GB 40 GB 30 GB 20 GB User capacity per drive 1 60.0 GB 40.0 GB 30.0 GB 20.
6–8 Maintenance and Ser vice Guide Specifications 60 GB 40 GB 30 GB 20 GB Physical configuration Cylinders 3 Heads Sectors per track 3 Bytes per sector 22,784 6 293 to 560 512 22,784 4 293 to 560 51.
Specifications Maintenance and Ser vice Guide 6–9 Ta b l e 6 - 7 Diskette Drive Diskette size 3.5 in Light On system Height 0.5 in (12.7 mm) Bytes per sector 512 Sectors per trac k High density Low density 18 (1.
6–10 Maintenance and Ser vice Guide Specifications T able 6-8 CD-ROM Drive Applicable disk CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fix ed pack ets only) CD-Bridge Center hole diameter 1.
Specifications Maintenance and Ser vice Guide 6–11 T able 6-9 DV D - R O M D r i v e Applicable disk D VD-5, D VD-9, D VD-10 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.
6–12 Maintenance and Ser vice Guide Specifications T able 6-10 CD-R W Drive Center hole diameter 0.39 cm 0.59 in Disk diameter 12 cm, 8 cm Disk thickness 1.19 cm 0.47 in Tr a c k p i t c h 0.74 µm Access time Random Full stroke < 150 ms < 225 ms A udio output level Line-out, 0.
Specifications Maintenance and Ser vice Guide 6–13 T able 6-11 External A C Adapter W eight 0.21 kg 0.45 lb P ower supply Rated input voltage Rated input current Rated frequency 90 to 264 V AC (auto-s witching) < 60 W 50 to 60 Hz T able 6-12 8-cell, Li ion Battery Pac k Dimensions Height Width Depth We i g h t 21 mm 144 mm 77 mm 0.
6–14 Maintenance and Ser vice Guide Specifications T able 6-13 System DMA Hard ware DMA System Function DMA0 A vailab le for audio DMA1* Enter tainment audio (default; alternate = DMA0, DMA3, none) .
Specifications Maintenance and Ser vice Guide 6–15 T able 6-14 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 K eyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 A ud.
6–16 Maintenance and Ser vice Guide Specifications T able 6-15 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no .
Specifications Maintenance and Ser vice Guide 6–17 I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no .
6–18 Maintenance and Ser vice Guide Specifications I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infra red por t 300 - 31F Unused 320 - 36F Unused 370 - 377 .
Specifications Maintenance and Ser vice Guide 6–19 T able 6-16 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memory 48 KB.
Maintenance and Ser vice Guide A–1 A Connector Pin Assignments Ta b l e A - 1 RJ-45 Network Interface Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused .
A–2 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 2 RJ-11 Modem Pin Signal Pin Signal 1U n u s e d 4 U n u s e d 2 Tip 5 Unused 3R i n g 6U n u s e d Ta b l e A - 3 Universal.
Connector Pin Assignments Maintenance and Ser vice Guide A–3 Ta b l e A - 4 S-Video Pin Signal Pin Signal 1 Ground (Y) 3 Y -Luminance (Intensity) 2 Ground (C) 4 C-Chrominance (Color).
A–4 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 5 Pa r a l l e l Pin Signal Pin Signal 1 Strobe* 10 Ackno wledge* 2 Data bit 0 11 Busy 3 Data bit 1 12 P aper out 4 Data bit.
Connector Pin Assignments Maintenance and Ser vice Guide A–5 Ta b l e A - 6 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 No.
A–6 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 7 Stereo Speaker/Headphone Pin Signal Pin Signal 1 Audio out 2 Ground 2 1 Ta b l e A - 8 Microphone Pin Signal Pin Signal 1 .
Maintenance and Ser vice Guide B–1 B P ower Cor d Set Requirements 3-Conductor P ower Cor d Set The notebook’ s wide range input feature permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C.
B–2 Maintenance and Ser vice Guide P ower Cord Set Requirements Country-Specific Requirements 3-Conductor P ower Cor d Set Requirements Country Accredited Agency Applicable Note Number A ustralia EA.
P ower Cord Set Requirements Maintenance and Ser vice Guide B–3 United Kingdom BSI 1 United States UL 2 Notes 1. The fle xible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.
Maintenance and Ser vice Guide C–1 C Scre w Listing This appendix provides specif ication and reference information for the scre ws used in the notebook. All screws listed in this appendix are av ailable in the Miscellaneous Screw Kit, spare part number 285290-001.
C–2 Maintenance and Ser vice Guide Screw Listing Figure C-1. Phillips M3.0 × 4.0 Screw Location Ta b l e C - 1 Phillips M3.0 × 4.0 Screw Color Qty . Length Thread Head Width Black 3 4.0 mm 3.0 mm 5.0 mm Where used: One screw that secures the hard driv e to the notebook (documented in Section 5.
Screw Listing Maintenance and Ser vice Guide C–3 Figure C-2. Phillips M3.0 × 4.0 Screw Locations Ta b l e C - 1 Phillips M3.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 3 4.0 mm 3.0 mm 5.0 mm Where used: T wo screws that secure the hard drive bez el to the hard drive (documented in Section 5.
C–4 Maintenance and Ser vice Guide Screw Listing Figure C-3. Phillips M2.0 × 5.5 Screw Locations Ta b l e C - 2 Phillips M2.0 × 5.5 Screw Color Qty . Length Thread Head Width Silver 2 5.5 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the co nnector cov er to the notebook (documented in Section 5.
Screw Listing Maintenance and Ser vice Guide C–5 Figure C-4. Phillips M2.0 × 5.5 Screw Locations Ta b l e C - 2 Phillips M2.0 × 5.5 Screw (Continued) Color Qty .
C–6 Maintenance and Ser vice Guide Screw Listing Figure C-5. Phillips M2.0 × 10.0 Screw Locations Ta b l e C - 3 Phillips M2.0 × 10.0 Screw Color Qty . Length Thread Head Width Black 4 10.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the LED co ver to the notebook (documented in Section 5.
Screw Listing Maintenance and Ser vice Guide C–7 Figure C-6. Phillips M2.0 × 10.0 Screw Locations Ta b l e C - 3 Phillips M2.0 × 10.0 Screw (Continued) Color Qty . Length Thread Head Width Black 4 10.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the displa y hing e cov ers and displa y assembly to the notebook (documented in Section 5.
C–8 Maintenance and Ser vice Guide Screw Listing Figure C-7. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.0 × 4.0 Screw Color Qty . Length Thread Head Width Gold 14 4.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the k eyb oard shield to the notebook (documented in Section 5.
Screw Listing Maintenance and Ser vice Guide C–9 Figure C-8. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Gold 14 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the top co ver to the base enclosure in the hard drive ba y (documented in Section 5.
C–10 Maintenance and Ser vice Guide Screw Listing Figure C-9. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Gold 14 4.0 mm 2.0 mm 4.0 mm Where used: 1 T wo screws that secure the top cov e r to the base enclosure near the f an assembly (documented in Section 5.
Screw Listing Maintenance and Ser vice Guide C–11 Figure C-10. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Gold 14 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the spea k er assembly to the top co ver (documented in Section 5.
C–12 Maintenance and Ser vice Guide Screw Listing Figure C-11. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Gold 14 4.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the displa y release assembly to the top co ver (documented in Section 5.
Screw Listing Maintenance and Ser vice Guide C–13 Figure C-12. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Gold 14 4.0 mm 2.0 mm 4.0 mm Where used: F our screws that secure the T ouchP ad brack et to the top cove r (documented in Section 5.
C–14 Maintenance and Ser vice Guide Screw Listing Figure C-13. Phillips M2.5 × 9.0 Screw Locations Ta b l e C - 5 Phillips M2.5 × 9.0 Screw Color Qty . Length Thread Head Width Black 2 9.0 mm 2.5 mm 4.0 mm Where used: T wo screws that secure the displa y asse mbly to the noteboo k through the rear panel (documented in Section 5.
Screw Listing Maintenance and Ser vice Guide C–15 Figure C-14. Phillips M2.0 × 8.0 Screw Locations Ta b l e C - 6 Phillips M2.0 × 8.0 Screw Color Qty . Length Thread Head Width Black 15 8.0 mm 2.0 mm 4.0 mm Where used: Nine screws that secure the top co ver to the base enclosure through the bottom of the notebook (documented in Section 5.
C–16 Maintenance and Ser vice Guide Screw Listing Figure C-15. Phillips M2.0 × 8.0 Screw Locations Ta b l e C - 6 Phillips M2.0 × 8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 15 8.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the top co ver to the base enclosure (documented in Section 5.
Screw Listing Maintenance and Ser vice Guide C–17 Figure C-16. Phillips M2.0 × 8.0 Screw Locations Ta b l e C - 6 Phillips M2.0 × 8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 15 8.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the left and righ t displa y suppor ts to the base enclosure (documented in Section 5.
C–18 Maintenance and Ser vice Guide Screw Listing Figure C-17. Phillips M2.0 × 8.0 Screw Locations Ta b l e C - 6 Phillips M2.0 × 8.0 Screw (Continued) Color Qty .
Maintenance and Ser vice Guide Index–1 Inde x A AC adapter specifications 6–13 audio troubleshooting 2–25 B base enclosure, spare part numbers 3–15 battery bay 1–53 , 1–61 battery bezel re.
Index–2 Maintenance and Service Guide Inde x network connector A–1 parallel connector A–4 RJ-11 jack A–2 RJ-45 jack A–1 speaker jack A–6 S-video A–3 USB connector A–2 connectors, servi.
Inde x Maintenance and Ser vice Guide Index–3 feet illustrated 3–16 locations 5–9 Fn key 1–57 front components 1–52 function keys 1–57 G grounding equipment and methods 4–6 H hard drive .
Index–4 Maintenance and Service Guide Inde x microphone 1–59 microphone jack location 1–55 pin assignments A–6 mini PCI board removal 5–12 spare part numbers 3–15 mini PCI compartment 1–.
Inde x Maintenance and Ser vice Guide Index–5 plastic parts 4–2 pointing device, troubleshooting 2–29 port replicators, spare part numbers 3–20 power button 1–59 power cord, spare part numbe.
Index–6 Maintenance and Service Guide Inde x S-Video connector location 1–55 pin assignments A–3 system board removal 5–44 spare part numbers 3–13 , 5–44 system memory map 6–19 T tools r.
デバイスCompaq N800Wの購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
Compaq N800Wをまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはCompaq N800Wの技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Compaq N800Wの取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Compaq N800Wで得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Compaq N800Wを既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はCompaq N800Wの不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Compaq N800Wに関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちCompaq N800Wデバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
