Dellメーカー2350dnの使用説明書/サービス説明書
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Dell 2350d/dn, 3330dn Service Manual 4 Jan 2010.
Information in this docu ment is subject t o change without not ice. 2010 Dell Inc. All rights reserv ed. Reproduction in a ny manner whatsoe ver without t he written per mission of Dell Inc.i s strictl y forbidden . Trademarks used in this text: Dell and the DELL logo ar e trademarks o f Dell Inc.
T able of contents Gener al info rmatio n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Mainte nance appr oach . . . . . . . . . . . . . . . . . . . . . . . .
Media occ asionall y mispi cks or pi cks multipl e sheets at once . . . . . . . . . . . . . . . . . . . . . . . . . 2-27 Me dia s kews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ou tpu t bin t es ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12 Fee d Tes ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printh ead rem ova l . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 -5 3 Rear do or and rear co ver remo va l . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
No tic es and sa f ety i nforma tion vi i Noti ces and safety in f o rma t ion The fo ll ow i ng l ase r noti ce l abe ls may be affix ed t o this pr int er .
v ii i Se rvic e M anu al A visos sobre el láser Se ce rt ifica qu e, en l os EE .UU. , es ta i mpr es ora cum ple l os re qu isito s para l os pr oduc t os l áse r de C lase I (1) establecid os en .
No ti ces and sa f ety infor mati on ix Laserilm oitus Tämä tul os tin on se r tif ioitu Yh d ys valloi ss a DHHS 21 CFR Su bc hap ter J -st anda rdin m uka iseksi l uo k an I (1) - l as ert uott eek si ja m uua lla IEC 6 0825 -1 -st and ardin m uk aisek si lu ok an I lase r t uo tt ee ks i.
x Ser v ice M an ual A ví s sobre el Là se r Se g ons ha es t a t cer t ificat als Es tats Un its , aqu e s ta impre sso ra comp leix e ls requisits de DHHS 2 1 CFR , apa r tat J , pe ls pr od uctes.
Noti ces and safet y info r mation xi.
xii Ser vice M anual.
Lith ium war ning Safet y i nfor mati on • The saf ety of thi s product is based on tes t ing and appr oval s of the original des i gn and speci fic comp onents . The manuf act urer is not responsi ble f or saf ety in the e vent of use of unaut horize d repl acement par ts .
Siche rhei tshin we ise • Die Sic herhei t dieses Produkts bas ier t auf T est s und Zulass ungen des ursprüngl ichen Modells und besti mmter Bauteile . Bei V er w endung nich t genehmigter Ersatzt eile wird vom Hers teller kei ne V erantw or tung oder Haft ung für die Sicher heit übernommen.
Inf o rmaci ó de Se guret at • La se guretat d'aques t product e es basa en l'a valuaci ó i aprov ació del dis seny origina l i els compo nents especí fics. El f abricant no es f a responsab le de les qüest ions de segur etat si s'uti litz en peces de recan vi no autori tzades .
Preface This man ual contain s maint enance proc edures f or service personne l . It is di vided into the f ollowi ng chapters: 1. Ge ner a l info rma t ion contai ns a general description of t he pr inter and the maint enance approach used to repai r it.
Genera l info r mation 1-1 1. General inf ormatio n minut e on letter-si ze media (29 ppm on A4, 25ppm on le gal). Mai nte nanc e appr oa ch The diag nostic inf orm ati on in this ma nual le ads to the cor rect fiel d r epla ceable uni t (FR U) or part .
1-2 Se r vi c e M anu a l Ove rvi ew of the ope rat or pane l The c ontrol panel c onsist s of these ite m s: • A 4-li ne, l i quid crystal dis pl a y (AP A) that can show bot h graph ics and tex t .
Gene ral inform ation 1-3 Specifica tions Memory Print quality settings Item De ll 235 0dn De ll 333 0dn Stand ard memo ry B M 4 6 Maximum mem ory B M 6 7 5 Optio nal mem ory 128MB 256MB 512MB Optio n.
1-4 Ser vic e Man ua l Conn ect iv i ty and c ompatib ili ty Item Da ta str ea m emulati on s Ho st bas ed pri nting PCL 5e and PCL 6 P ost Scr ipt 3 PPDS migratio n t oo l PDF v1 .
G ene ral inform ation 1-5 Media tra ys and supply capa c ity Item A vai lable i npu t trays Int eg rat ed 250 - sh e e t t r a y 50-sh ee t MP f ee de r 1- sh eet m an ual f eed slot x x Op tional i .
1-6 Se r vi c e M anu a l T ype s of pr int media No te: Ensure tr ays are properly l oaded. Nev er mix media type s withi n a tra y . Source Sizes T ypes W ei ght Input capac i ty* (s heets) Input t .
Genera l info r mation 1-7 Ti ps on p r eve nt in g jam s P aper path A P aper p ath A – B 125.3 m m B Man ual f eed sensor B – C 9.0 mm C U pper end f eed roll s C – D 59.8 mm D I nput senso r D – E 44.9 mm E T ransf er r oll E – F 112.7 m m F Fuser F – G 21.
1-8 Se r vi c e M anu a l Most paper jams can be av oided by corr ectly loading pap er and speci alty media in t he printer . The f ol lowi ng hi nts can help p r ev ent paper j ams: • Use on ly the recommended print medi a. • Do not ov erload the print medi a sourc es.
Genera l info r mation 1-9 Acronym s A CM Aut ocompensat or M echani sm (or paper f eed) A DC Analog- to-digit al Converter A SIC Appl ication Speci fic Integr ated Circuit CBM Complet e Bill Of Mat e.
1-10 Service Manu al.
Diagnost ics info r matio n 2-1 2. Dia gnostic s inf ormat ion Sta r t CA UTION: Unplu g pow er from the printer bef ore conne ct ing or disconnec ting any cab le , assem bly , or electroni c car d. This is a precau tion f or personal saf ety an d to pre v ent da m age t o the print er .
2-2 Se r vi c e M anu a l Ove rvie w of th e oper ator p anel and me nus The op erat or pane l on your pri nter is a 4 -line, bac k-lit , g r a yscale displa y that can show both gr aphics and t ext .
Diagnost ics info r matio n 2-3 K eypa d Use the ke ypad to enter n umbers or symbol s on the dis pla y . Indica tor light The indic at or li ght ind i cate s printer status . • If the ligh t is off , then the printer powe r is off . • If the ligh t i s bl inking gr een, then the printe r is warming up , process ing data, or printing.
2-4 Se r vi c e M anu a l Diag ram o f t he p rint e r menu s The diag ram sho ws t he men u inde x on the operat or panel and the menus and item s avai lable unde r each menu. Not all menus or sel ections will be av ailab le in al l sit uations. These are acce ssed through the driver .
Diagnost ics info r matio n 2-5 Me ssag es an d er r o r co de s Use r atten dance message s The print er contr ol panel dis pl a ys messa ges describ i ng the cur rent state of the pri nter and indicat es possib le print er prob lems that must be reso l ve d.
2-6 Se r vi c e M anu a l Load < sr c> wi th <Cu st om Ty pe Name > • Load the input sou r ce with the correc t type and si ze med i a. • Cance l the c urrent j ob.
Diagnost ics info r matio n 2-7 Prog S ys tem C od e DO N OT P OWE R OF F The printe r is progr amming new sys tem code. W ait f or the mess age to clear and the printer to reset . Wa rn i n g: Do not tu r n the printer off while thi s mess age is disp la yed.
2-8 Se r vi c e M anu a l Cartri dge err or messa ges Error De scription Action 30.XX Cartr i dge err ors 30.01 No buc k et tra nsition out of the top b uck et. If th e car tridge has not been ref illed, the n it usual l y is a mechani cal probl em with the cart ridge .
Diagnost ics info r matio n 2-9 P aper jam er ror c o des (2 00-seri es) No te: The Event log (See “Event log” on page 3- 16 ) wil l lis t any of t hese error s that ha ve occ urred. Repeati ng jam s or jam mess ages ca n be c aused b y an y of the fo llowing : • F ault y/cont aminat ed pic k sole noids or worn cams of the soleno ids.
2-10 Service Manu al 200.0 9 T ransf er servo ne ver sta r t ed Ins pect the L VPS/HVPS. See “Cont rol l er b oard servi ce chec k” o n page 2 -23 . 200.1 2 Media detected at man ual fe eder se nsor wh en not expe cted. P ossib le c auses i nclud e user inser t o f media when motor is r unn ing or pre-st aged media in the tra y .
Diagno stics i nf orm ation 2-1 1 200.2 4 The measur ed gap at the input sensor is to o sm al l to meet the vid eo delive r y r equi rements. (Ther e is not enough t ime sinc e prior i mage f inish ed to st ar t new image) V erify that th e media is appr ov ed.
2-12 Service Manu al 201.0 0 P aper jam betwee n inpu t and ex i t sensor Remo ve the ton er car tridge/ PC kit and chec k f or obst ructions betw een the input sensor and the fuser . if the m edia continues to stop a t the en tranc e or in the f user , then replac e the fuser .
Diagno stics i nf orm ation 2-1 3 202.3 2 Long medi a or shingl ed multi f eed stopped bef ore sending t o duple x. Chec k the paper set ting an d correct if ne eded. Whil e f eedin g alon g the media, and im mediatel y afte r it ente rs the output bin, open the reat door and obscu re the tr ailing edg e and the sensor flag.
2-14 Service Manu al 242.1 0 Second pic k attempt fail ed from T ray 2 Re mov e T ra y 2 and inspect for obst r ucti on i n the paper path. Check th e pick tires f or wear or pap er dust . Replace if nec essary . Check the wea r strips and replac e if necessary .
Diagno stics i nf orm ation 2-1 5 Ser vice err o r codes Service error codes are gener ally non- r ecov er able ex cept in an inte r mitt ent condi tion when the printer can be put in t o POR to tempor ari ly r ecov er from the err or condit ion. Err or Descript ion Actio n Engine sof t war e service err ors 902.
2-16 Service Manu al 922.0 5 Did not roll ov er to a st eady stat e control in time after the hot r ol l la m p detecti on. Replace the fuser . See “Fuser servi ce check” on page 2-26 . 922.0 6 Ho t roll did not rea ch the operati ng temper ature in time (ne w enhanced cont rol).
Diagno stics i nf orm ation 2-1 7 931.0 1 No first hsync Replace the printhe ad. See “Printhea d servic e chec k” on page 2-38 . 932.0 0 L ost hsyncs 932.0 1 L ost hsyncs 933.0 1 Print head boost signal f ailure 934.0 0 Mi r ror motor l ost loc k.
2-18 Service Manu al 937.0 0 Main tr ansport m o tor lost lo ck Replace the main mot or gear driv e. See “Main motor s ervice check ” on pa ge 2-27 937.0 1 Mai n tra nspor t mo tor lost lo ck, detec ted by engi ne cont rol 937.0 2 Ov erspeed det ected during posit ion control 937.
Diagno stics i nf orm ation 2-1 9 959.0 3 Sign ature V er ificat ion Code fai led to authenti cate a code par t iti on . Update fi rm w are and cal l the ne xt lev el of support, or repl ace t he cont roller board. See “Contr oller boar d service chec k” on page 2- 23 .
2-20 Service Manu al 984.x x In val id comm and paramet er receiv ed by the speci died dev ic e Call the ne xt le vel of suppo r t. 990.x x An eq uipment chec k condi tion ha s occur r ed i n th e speci fied de vice , but the de vice is unab le to ident ify t he e xact compone nt fai l ure .
Diagno stics i nf orm ation 2-2 1 Sym p to m tabl es POST sym ptom tabl e No te: I nv est i gate any displ ay ed code s bef ore procee ding with t he se sympto m s. For e xampl e, a missi ng toner car tridge wi ll pr ev ent P OST fr om c omple ting. Symptom Ac tion The ma i n mo tor , cool ing f an, and fu ser do no t come on.
2-22 Service Manu al Pri nter s ymp tom t ab le Symptom Acti on F an noisy or f an not working. See “Cooli ng fan se rvice c heck” on pa ge 2-24 . Fuser parts melted. See “L VPS/HVPS servic e check” on pa g e 2- 26 . T oner not fused to the me dia.
Diagno stics i nf orm ation 2-2 3 Se rvic e ch ec ks Service checks wh ich in volv e measu ri ng vo ltages on the L VPS/HVPS (low v oltage power supply/ high voltag e pow er supply board) sho uld be perfo r med with the print er posi tioned o n its ba ck s i de.
2-24 Service Manu al Coo l i ng fa n se r v ice ch e ck Co ver int er loc k sw itch s er vice ch eck No te: Mak e sur e a print car tridge as semb l y is in stalled and the co ver closes al l the wa y , engaging th e cov er open s witch lev er .
Diagno stics i nf orm ation 2-2 5 Dea d mac hine service c heck CA UTION: Chec k the A C l i ne vo ltage. The v oltage should be within the f ollo wi ng li mits: • 100 V ac ( volts alternating current) – 127 V ac fo r the 110 V printer • 200 V ac – 240 V ac f or the 220 V printer FR U Action L VPS/HVPS Unplug th e printer .
2-26 Service Manu al Fuse r se rvice ch eck When t oner is par tia l ly fu sed to the medi a, it is usual ly cause d by l ow fuser temperat ure. The li ne voltag e to the printer must be withi n the f.
Di agn ostics inf or m ation 2 -27 Ma in m o to r se r vice ch eck FRU Acti on Main motor gear drive Main motor c ab l e L VPS / HVP S Con troller board Warning: Do not repl ace th e operat or pan el and co ntroller boa rd at t he sa me time. Ea ch c ard co ntai ns t he pri nter se tt i ngs .
2-28 Service Manu al Oper ator pane l ser vice c hec k Inspe ct the oper ator panel cable f or dam age. Mak e sure t he cabl e is plug ged in secur ely . Run POST , and chec k each li ght for proper oper ati on. See “P ower–On Sel f T est (POST) sequence ” on page 2-1 .
Diagno stics i nf orm ation 2-2 9 Med ia neve r picks Medi a occa sio nal ly mi spicks o r picks mu lti ple sh ee ts at once Me dia sk ews FR U A ction P aper f eed (pic k tires) t ra y 1 P aper f eed.
2-30 Service Manu al Med ia “tr e es, ” w ri nkles , st acks poorly , or curls P arall el or US B port servi ce chec k 1. P erf or m a print test to make sur e the printer prints cor r ectl y . V erif y that the i ndicat or li ght is on, then print the menu se ttings b y sel ecting Pr int Menu under Utilit i es.
Diagno stics i nf orm ation 2-3 1 Pri nt quality service chec ks No te: Ensure the co ver closes t ightly . A gap i n the ope ning ma y a llo w li ght t o e xpose t he photoc onductor , resul ting i n a ‘dir ty’ pri nt. Ext r eme env ironmental conditi ons, temper atur es, and humidity will aff ect t he print quali ty .
2-32 Service Manu al Black p age No te: Incorr ect laser e xposur e or incorre ct chargi ng of the phot oconductor causes an all bl ack page. Alwa ys ve rify the same resul ts fr om a diff erent print cartridge assemb ly and de velo per befor e proceeding.
Diagno stics i nf orm ation 2-3 3 P ar tial b lank image/whit e spots ( no repea t ing patt ern) V ari atio n in i mag e de ns ity h ori zont al ly across pag e P oor fusi ng of image FR U Action T oner cart ridge ( not a FR U) Remo ve the toner car tridge assem bl y , and gently shak e the assem bl y to ev enly distri but e the t oner .
2-34 Service Manu al Light print Wh ite or black line s o r b ands T o ner o n b ack of p age FR U Action T oner cart ridge ( not a FR U) Mak e sure the t oner ca r tridge and ph otoconduc tor kit are inst alled correct ly and that th e toner cart ridge is not l ow on toner .
Diagno stics i nf orm ation 2-3 5 Solving pri nt qualit y pr oblems No te: Ref er to the print def ects guide at the end of the manu al for r epeati ng def ects. Print quality pr oblems Prob lem Cause / acti on Light or b lurred c har ac t er s. Light print See “Li ght print ” on page 2-34 .
2-36 Service Manu al T oner smea rs or rub s off th e p age. • T oner is not being f used to the pap er . Re place t he fuser . • C hange the medi a te xture set ting i n the dri ver . If speci al media is being used , such as card st ock or label s, then be sure to select the corre ct media type.
Diagno stics i nf orm ation 2-3 7 The print er is on and ind ic ate s r e ady , bu t nothi ng pr ints . • M ake sure the par all el or USB cabl e is n ot damaged and is firmly plugged in to the connect or on the back of the printer . • M ake sure the t oner cartridge assemb ly is inst al led pr oper ly .
2-38 Service Manu al Pri n thead ser vi ce che ck T r ansf er ro ll service ch eck Unex pected ch aracters print , or chara cters are missi ng. • Ensure cor rect printer dri ver is being used . • Select he x trac e mode to determine what the prob l em is .
Di agn ostics inf or m ation 2 -39 T r ay 2 ser vice chec k FRU Acti on T r a y 2 T ur n t he pr int er off. Sepa rate the prin ter fr om T ray 2. T ur n t he pr inte r on a nd che ck t he v o lta g es on conn ector J28 on t he c on tro ll e r bo ard.
2-40 Service Manu al.
Diagnost ic aids 3-1 3. Dia gnostic aids This ch apter exp lains the tes ts and proce dures to ident ify printe r fa ilures and v erify repair s hav e correc t ed the prob lem. Ac cess ing se rvice men u s There ar e diff erent te st men us that can be acc essed during POR to identi f y prob lems with the print er.
3-2 Se r vi c e M anu a l Conf igurati on m enu (C ONFIG MENU) Ente ri n g Co nf ig ur at ion Me nu 1. T urn off t he printe r . 2. Press and ho l d and .
Diagnost ic aids 3-3 Ma int ena nce Coun t V alu e (Main t Cnt V alue ) The M aintenanc e Count V a l ue displ ay s the curren t val ue of th e Maintenanc e Kit cou nter which p r o vides a rough gauge of t he pri nter ’s usage . A sim p le x print jo b increas es the counter b y one, and a duple x print job incr eases the counter b y t wo .
3-4 Se r vi c e M anu a l Repor ts The Rep or ts men u contai ns tw o sel ections: Menu Se t tin gs P age an d Ev ent Log. Menu S ettings P age T o pri nt th e Menu Setti ngs page, pres s . Press to return to th e Configur ation menu. Event Log The e vent log prov ides a history of printer er r ors .
Diagnost ic aids 3-5 Act ion Fo r Pr om pts This se tting determines whi ch i nput sou rce receiv es paper -rel ated or en velope- related cha nge pr o mpts when the y occur . Press to enter Acti on For Pr ompts from th e Configura t ion Menu . The f ollowi ng displ ay s: Press to select a pro mpt.
3-6 Se r vi c e M anu a l Diag no stics m enu Ent ering D iagno stics m enu 1. T urn off t he printe r . 2. Press and ho l d and . 3. T urn on the printer .
Diagnost ic aids 3-7 Registration The Regis trati on menu set tings adjust t he black plane ’ s margins. T o set print re gistrat ion, selec t REGISTRA TION from t he Diagnost i cs m enu. The f ollowi ng will displ ay: Press or to mo ve t o the desir ed setting, and the n pres s .
3-8 Se r vi c e M anu a l Quick T est pa ge Print a Quic k T est page to verify t hat the REGISTRA TION margin v alues are set ap propriatel y . The Quic k T est page consi sts of the f oll owing: •.
Diagnost ic aids 3-9 Har dware T est s This se tting contain s the f ollow ing tes t s: • P anel T est • Butt on T est • DRAM T est • CACHE T est Press or t o scroll throug h the Hard ware T ests men u, and then pr ess to sel ect the desir ed test .
3-10 Service Manu al Du plex T ests The f ollowi ng t est s are used to determine if the duple x is working correct ly: • Qui ck T est • T op Margin • Le ft Ma rg in • Sensor T est • Duple x.
Diagnos tic aids 3-1 1 Duple x Feed 1 1. Selec t Dupl ex Feed 1 fr o m t h e DUPLEX TESTS menu. The fo llowin g will app ear on the dis pl a y: 2. A bla nk page will fee d thr ough the printer . The f ollowi ng wi ll appear on the di splay: 3. Remo ve th e blank page from the printer , an d press to r etur n t o the DUPLEX TESTS menu.
3-12 Service Manu al Ou tput bi n tests The Out put bin t ests set ting is used t o test the pr int er’ s output bins and its senso rs. Fee d Tests This t est veri fies that the medi a from th e pr inter ’ s defa ult input source f eeds t o the speci fic output bi n.
Diagnos tic aids 3-1 3 Prin ter Setup Printer Setup displ ays the f ollo wing selecti ons: • De faults ( U . S.* , N o n-U.S.) • Printed P age Count • P erm P age Count • Serial Nu mber • En.
3-14 Service Manu al Ser ial Nu m ber The s erial nu m ber can only be vi ewed and cannot be c hanged. T o vie w the serial number: 1. Selec t Seri al num ber fr o m PRINTER SETUP . 2. Press Return to retu r n to PRINTER SETUP . Service T ag (onl y on some print ers) The service tag numbe r can only be vie wed and cannot be changed .
Diagnos tic aids 3-1 5 EP Set up EP Setup d ispla ys the f ol lowi ng selec tions: • EP Def aults • Fuser T emper ature (Fuser T emp) • Fuser P age Count • W ar m up Time • T ransf er • Pr.
3-16 Service Manu al A utomatic Darkness Adj ustment (A uto Dark Adj) This se tting attempts to optimi ze the amount of t oner used when printi ng with a specifi c operat i n g po int.
Diagnos tic aids 3-1 7 Print Log Addit ional diagnost ic inf or mation i s av ailabl e when you print the err or log. Some of the addit i onal inf orm ation incl udes: • Detai l ed p rinter inf ormation, includ i ng m odel and serial number • Time and dat e stamps • P age coun ts f or eac h error T o pri nt th e error l og: 1.
3-18 Service Manu al Pri nthe ad as se mbly elec tronic ad ju stme nt No te: Bef ore ali gning the printhead electr onical l y , f irs t al i g n the printhead mechanicall y , i f ne eded. Se e “Pri nthead a ssembly m echanical adjustm ent” on page 3- 19 .
Diagnos tic aids 3-1 9 Pri nthe ad asse mbly me chan ic al adjus tm ent A printh ead needs to be cor rectly pos i ti oned after it has been remov ed. Use a penci l t o mark the scr ew locati ons of the old printhead on the metal frame. Al ign th e ne w pr int head relativ e to the locat ion of the old printh ead.
3-20 Service Manu al 7. If t he grid line s of the rig ht fl ap align bel ow the cor r espondi ng lines on the left flap , then adj ust the printh ead cloc kwise rel ative to the printer , and rechec k.
Repai r i nf or matio n 4-1 4. Repair inf ormation W arning: Read the f oll owing bef or e handl i n g elec t roni c par ts . Ha ndling ESD -sen sit ive pa r ts Man y elect r on ic produc ts use part s that are kno wn to be sensi t iv e to electrost atic disch ar g e (ESD).
4-2 Rem oval proc edur e s Note: • Remo ve the toner ca r tr idge and medi a tra y bef ore re moving other printer par ts. T he toner c ar tr idg e shoul d be pr otected from li ght whil e out of the pri nter . • W e r ecom mend disconn ectin g all e x ternal cab les from the print er to pre vent damage duri ng ser vic e.
Repai r i nf or matio n 4-3 A CM pi ck tire rolle r re moval 1. Place the printer on i ts si de. No te: Be ca re ful to not mar the fi nis h of th e pri nt er . 2. Open the dupl ex j am door just f ar e nough t o pull out t he A CM pick tires . W arning: Open t he dupl ex doo r only f ar enough to remov e the A CM p ick tires .
4-4 4. Rem o ve th e A CM pi ck tire r ol le r (A) . No te: • If t he l eft hub is gra y , then dis c onne ct the old right a nd left tir e/hub ass emblies f rom the ACM, and replace with the new right and le ft ti r e/hub as semblies .
Repai r i nf or matio n 4-5 Bez el removal 1. Open the fr ont a ccess d oor. 2. Fle x the top of the beze l, and disconne ct the latch (A) from the upp er f ront cov er . 3. Disco nnect the bezel f rom the upp er f ront co ver . 4. Re m ove t he be ze l .
4-6 Co ntr ol ler boar d remo v al W arning: • Alwa ys to uch a ground bef ore tou ching the board. • Handle the board car efully b y t he edges . • Nev er r eplace th e operat or panel and contr oller boar d without a succes sf ul POR in bet ween.
Repai r i nf or matio n 4-7 3. Disco nnect all of the cab les from the con troller board. No te: A dr ip guar d ( B) has been adde d belo w t he cont roller board. The drip guard ma y need to be remo ved to access to t he contr oller board. 4. Remo ve the fi ve scr ews (C) from the cont roll er board.
4-8 Co ver op en sens or 1. Remo ve the right si de cover . See “Righ t side cov er assembl y remov al” on page 3-58 . 2. Disco nnect the cab le ( A ) from the contr oller boar d. 3. Use a #1 Phil l ips scr ew driv er to remo ve the scre w ( B) hol ding the sen sor .
Repai r i nf or matio n 4-9 Do or mo unt r emo val 1. Open the fr ont c ov er . 2. Remo ve th e lower front cov er . See “Low er f ront co ver r emo val” o n page 3 -26 . 3. Remo ve the left si de cover . See “Left side co ver remov al” on page 3-24 4.
4-10 8. Disco nnect the f user li nk (C). 9. Remo ve the thr ee scre ws (D) from the lef t side of the printe r . 10. Remov e the door mount s. C.
Repair inf or mation 4-1 1 Dup lex re moval 1. Remo ve the right si de cover . See “Righ t side cov er assembl y remov al ” on page 3-58 . 2. Remov e the L VPS/HVPS. See “L VPS/HVPS removal ” on page 3-28 . 3. Remo ve the thr ee screws (A) from th e shi eld.
4-12 5. Lif t the dupl ex slig ht ly , pu sh to the left , and t il t to cle ar the right si de of the printer . 6. Remo ve the dupl ex..
Repair inf or mation 4-1 3 Du plex /main motor ge ar dr ive interfac e remo val 1. Remov e the L VPS/HVPS. See “L VPS/HVPS removal ” on page 3-28 . 2. Remo ve the d uple x. See “ Duplex remo val” on page 3-1 1 . 3. Remo ve th e main motor gear drive .
4-14 6. Remo ve th e screw ( D ) from the gear (E). 7. Remo ve the plas tic b ushing (F)..
Repair inf or mation 4-1 5 8. Use a scre wdriver to pop the ret ai ner cl ip (G) loose f rom the gear . 9. Remo ve the gear (H )..
4-16 F an re mov a l 1. Remo ve the right si de cover . See “Righ t side cov er assembl y remov al” on page 3-58 . 2. Disco nnect the cab le ( A ) from the contr ol ler boar d, and remov e the two scr ews (B) holding th e f an to the right sid e frame .
Repair inf or mation 4-1 7 Fr ont acce ss door r emov al 1. Remo ve the oper ator panel. See “Opera tor panel remov al” on page 3-51 . 2. Remo ve the left si de cover . See “Left side co ver remov al” on page 3-24 . 3. Remo ve the upper front guide ass embly .
4-18 6. Disco nnect the MPF from the l ower front co ver . 7. Disco nnect the f user li nk (A) from the front a ccess d oor. A.
Repair inf or mation 4-1 9 8. Disco nnect the fron t access door cab le (B), and pul l it throu gh the ope ning to clear the side fr ame. 9. Disco nnect the fron t access door fr om its hing es, and re m ov e. Inst al lat ion note: a. Inst all a new front ac cess door at its hinge s.
4-20 h. Reins tall the cab le co ver and lat ch, assuri ng t hat t he tab (G) is in place . i. Pul l all the ex cess cab l e thro ugh t he fr ame openi ng at the hinge and in to the controll er board area.
Repair inf or mation 4-2 1 Fus er removal 1. Remo ve the rear e xit guide . See “Rear exit guide asse m b ly with sensor and r eversi ng solen oid rem ova l” on page 3-56 . 2. Rem o ve th e two scre ws (A ). 3. P ar tiall y pull the fus er f orward for better access .
4-22 5. Disco nnect the AC cabl e (C). 6. Disco nnect the t her mistor cab le ( D). C B D.
Repair inf or mation 4-2 3 7. Disco nnect the ex it sensor cab le (E) fro m the control ler board. 8. Re move t he fu s er . No te: • Be caref ul to not damage the gear s dur ing th e fuser in st a llatio n. • Be sure to reinst all the AC cab le during the fuser ins t all ation.
4-24 Left side co ver remo val No te: • Lea ve the f ront door closed when remo ving the lef t side co ver . • Mak e sure th at t he fuse r cables ar e out of the wa y when remo ving the left si de cov er . 1. Remo ve th e paper tr ay . 2. Remo ve the scr ew (A) from the rear left si de of th e pr int er.
Repair inf or mation 4-2 5 4. Swing th e cov er open, and lif t to remo ve the lef t side co ver ..
4-26 Lo wer fr ont co ver r em o val 1. Open the low er f ront cov er . 2. Disco nnect the MPF pins (A) from the right and le ft sid es of the lo wer front cov er . No te: The pict ur e belo w sho w s the E260d , E260dn printer . The lowe r f ront cov er remov al is the same f or all mode l s.
Repair inf or mation 4-2 7 Ins tal la ti on no te : Use a fla thead scr ew driv er to press i n on the door mount (B) while pu l li ng on the front acc ess door to connec t the cov er to the hin ge (C).
4-28 L VPS /H VPS re moval 1. Remo ve the rear d oor cov er . See “Rear door and rear co ver remov al” on page 3-54 . 2. Remo ve the left si de cover . See “Left side co ver remov al” on page 3-24 . 3. Place the printer on its top with the rear fa cing y ou.
Repair inf or mation 4-2 9 6. Remov e the four screw s (C) f rom the L VPS/HVPS shiel d. 7. Lif t the L VPS/ HVPS , and dis connect t he t hree cab les (D).
4-30 No te: Squeeze t he clip to remo ve the cab les from thei r connectors (E). 8. Disco nnect the tr ansfer roll cab le (F). 9. Lif t and remov e the L VPS/HVPS.
Repair inf or mation 4-3 1 M ain motor gear d rive remo v al 1. Remo ve the left si de cover . See “Left side co ver remov al” on page 3-24 . 2. Disco nnect the f user li nk (A) from the front a ccess d oor. 3. Place the printer on i ts right si de.
4-32 5. Lif t the gear driv e, and disconnec t the main motor gear drive cab le (C). 6. Remo ve the main moto r gear drive ..
Repair inf or mation 4-3 3 Man ual f eed c lutch remo val 1. Remo ve the left si de cover . See “Left side co ver remov al” on page 3-24 . 2. Open the fr ont acces s door , and di sconnect the fuser link (A). 3. Place the printer on i ts right si de.
4-34 6. Use a scre wdriver to remo ve th e e-cli p (C) from the manual feed clu t ch . No te: The pict ur e belo w sho w s the E260d , E260dn printer . The manua l f eed clutch remo val is the sam e for all mode l s. 7. Remo ve th e manual fee d clutch (D).
Repair inf or mation 4-3 5 Ma nual feed solenoi d remo val 1. Remo ve the right si de cover . See “Left sid e cov er remov al” on page 3-24 . 2. Remo ve the d uple x. See “ Duplex remo val” on page 3-1 1 . 3. Open the fr ont a ccess d oor, and place th e printer on i ts right sid e.
4-36 6. Lif t the left doo r m ount (C) awa y fr om the side fram e, and unr oute the cab l e (D) with a spri ng hook. 7. Reins tall the left d oor mount , an d place t he print er on it ’ s top . No te: Be ca reful to not mar th e fin is h of th e p r int er .
Repair inf or mation 4-3 7 Media A CM AS M feed er remo v al 1. Remo ve the left si de cover . See “Left side co ver remov al” on page 3-24 . 2. Remov e the L VPS/HVPS. See “L VPS/HVPS removal ” on page 3-28 . 3. Remo ve the d uple x. See “ Duplex remo val” on page 3-1 1 .
4-38 8. Use a scre wdriver to pop the inne r shaft l ock (B) loose . 9. Remo ve the inne r shaft lock (C) ..
Repair inf or mation 4-3 9 10. Pull out t he auto co mpensator shaft, and rem ov e the spring ( D). 11. Remov e th e auto comp ensator shaft. 12. Disconnect t he spring (E) from the cy l inde r .
4-40 Media feed clut ch with ca ble r em o val. 1. Remo ve th e main motor gear drive . See “Main m otor gear drive remov al” on pa ge 3-31 . 2. Remo ve the d uple x. See “ Duplex remo val” on page 3-1 1 . 3. Disco nnect the media f eed clutc h cab l e (A) fr om the contr oller boar d.
Repair inf or mation 4-4 1 5. Re move t he e- c lip ( B). 6. Remo ve the media f eed clut ch wi th cab le (C) ..
4-42 M edia manu al inpu t senso r rem ov al 1. Remo ve the right si de cover . See “Righ t side cov er assembl y remov al” on page 3-58 . 2. Place the machi ne on its to p. No te: Be ca reful to not mar th e fin is h of th e p r int er . 3. Disco nnect the se nsor cab le ( A) fr om J23 (MPFS) o n the contr ol ler board.
Repair inf or mation 4-4 3 Re-in st all a tion not e: • Prop o pen the duple x door , an d inser t t he hook end of t he spri ng hook t hrough the frame opening (C) f rom the controll er b oard side . Ex t end t he hook until t he sens or conn ector can be hook ed.
4-44 W arning: Ch eck t o make su re the duple x pap er jam door is in i ts prope r posi tion. If i t is not, t hen th e paper tr ay wil l become lodge d and the print er will need to be replaced .
Repair inf or mation 4-4 5 Mult ipurpose fe eder (MPF) remo v al 1. Open the fr ont a ccess d oor. 2. Remo ve th e f our scre ws (A) f rom the u pper f r ont guide .
4-46 5. Close the front access d oor , and pull up on the MPF b y t he steel shaft until t he MPF lifts fr om its hing es. 6. Disco nnect the MPF from the l ower front co ver .
Repair inf or mation 4-4 7 7. Open the front acces s door , and remo ve t he lower paper guide..
4-48 Mult ip urp o se fe eder (MP F ) fe ed c lutch re m o val 1. Remo ve the left si de cover . See “Left side co ver remov al” on page 3-24 . 2. Remo ve the d uple x. See “ Duplex remo val” on page 3-1 1 . 3. Disco nnect the cab le ( A ) from the contr oller boar d.
Repair inf or mation 4-4 9 5. Remo ve the thr ee scre ws (B) from the lef t side of the printe r . 6. Disco nnect the lef t hinge (C) fro m the fee d clu t ch , and remov e the e-clip (D) . 7. Lif t and remov e the mul t ipurpose feede r (MPF) feed clut ch.
4-50 Na mepl at e r emoval 1. Open the fr ont a ccess d oor. 2. Remo ve the thr ee screw s (A). No te: The pict ur e belo w sho w s the E260d , E260dn printer .
Repair inf or mation 4-5 1 Oper ator panel re mo val 1. Remo ve the n ameplate . See “ Nameplate remo val ” on page 3-50 . 2. Remo ve th e bez el. See “Bezel remov al” on page 3-5 . 3. Remo ve th e f our scr ews ( A) from the d i spla y pl ate .
4-52 P aper input and dup lex sen sor assem bly re mov al 1. Remo ve the right si de cover . See “Righ t side cov er assembl y remov al” on page 3-58 . 2. Remo ve the d uple x. See “ Duplex remo val” on page 3-1 1 . 3. Remo ve the two screws (A ) from the sensors .
Repair inf or mation 4-5 3 Pri nthe ad re mo val 1. Remo ve the top co ver . See “T op co ver assembl y remo val” on page 3- 61 . 2. Remo ve the right si de cover . See “Righ t side cov er assembl y remov al ” on page 4-58 3. Disco nnect the t wo cab les (A), an d unrou te t hem bac k through the fr ame tow ard t he printh ead.
4-54 Re ar do or an d re ar c ove r re m oval 1. Open the rear door . 2. Pull the rear door up at an angle , disco nnect the door from the notch (A ) , and remo ve .
Repair inf or mation 4-5 5 4. Til t th e rear c ov er, and r emo ve ..
4-56 Rea r e xi t guid e assembl y with sensor and r evers ing sole noid re mo va l 1. Remo ve the top co ver . See “T op co ver assembl y remo val” on page 3-61 . 2. Remo ve th e rear d oor and rear co ve r . See “Re ar door and r ear co ver r emo val” on page 3- 54 .
Repair inf or mation 4-5 7 5. Remo ve the sol enoid cab le (C) throu gh the openi ng. 6. Remo ve the narr ow media sens or cable (D) through t he opening. 7. Remo ve the rear e xit guide ass embly . No te: Be careful to not damage th e gears durin g the rear e xit guid e assem bly remo val and rei nstall ation.
4-58 Rig ht side cover assembl y remo val No te: Lea ve t he front cov er closed when remov ing the right side co ver assemb ly . 1. Remo ve the one scr ew (A) from behi nd the paper t ra y . 2. Remo ve the scr ew (B) fr om the botto m right side of the print er.
Repair inf or mation 4-5 9 3. Press the latch es (C). 4. Rotat e the right side cov er asse m bl y out, and remov e. C.
4-60 T o ner level se nsor remo va l 1. Open the fr ont a ccess d oor. 2. Remo ve the right si de cover . See “Righ t side cov er assembl y remov al” on page 3-58 . 3. Disco nnect the toner lev el sen sor cab l e (A) fr om the contr oller board. 4.
Repair inf or mation 4-6 1 T o p co ver assem bl y remov al 1. Open the fr ont a ccess d oor. 2. Remo ve the left si de cover . See “Left side co ver remov al” on page 3-24 . 3. Remo ve the right si de cover . See “Righ t side cov er assembl y remov al ” on page 3-58 .
4-62 7. Lif t the top co ver , and r emov e. No te: • Be su re to li ft the t op co v e r as se mb ly fr o m t he fr ont to rem ove. • During r einst allation, be sure the e xi t guide and the paper b in align c or rect ly . A mismat ch can caus e paper jams.
Repair inf or mation 4-6 3 T r ansf er ro ll remo val No te: A fl ashlight ma y be useful to r emov e the t ra nsf er r oll. 1. Open the fr ont a ccess d oor. 2. At the right side of the t ransf er roll, squeez e the hol der ar ms (A) with the le f t hand while l i fti ng.
4-64 Up per fr ont g uide as semb ly remo v al 1. Open the fr ont a ccess d oor. 2. Remo ve th e f our scre ws (A) f rom the u pper f r ont guide . 3. Remo ve th e upper fro nt gui de.
Repair inf or mation 4-6 5 W ear str ip (tra y 1 an d 250-sh eet tr ay 2) r emo v al 1. Hold th e tra y with the bottom up . 2. Use a spring hoo k to discon nect the strip from the top of the tra y .
4-66 W ear str ip (550-sh eet tra y 2) re m o val 1. Use a spring hoo k to discon nect the strip from the top of the tra y . 2. Lif e the st rip, and r emo ve . No te: When replac ing the strip ( for al l tr ay s): • Caref ully i nser t t he strip f rom t he top of the tra y , and push it down thro ugh the op ening until i t snaps in to pl a ce.
Locat ions a nd connecti ons 5-1 5. L ocations and connections Loc ations Fron t vi ew Re ar v iew Front door Multi-purpose feeder door Operator panel Paper stop Standard output bin System board door .
5-2 S erv ice M an ual Dell 3330dn co ntr o ll er bo ard.
Locati ons a nd c onn ect i on s 5-3 E460d w contro ll er bo ar d.
5-4 S erv ice M an ual Dell 2350d/dn, 3330dn co ntr o ller boar d co nnector pin v a lu es Note: S ee the wiri ng diagram at ba ck o f boo k. Th ese val ues we re m easu r ed with a ll co nnec ti ons m ade (plug ged ) or with only o ne conn ector at a t ime unplu gged t o e x po se t he pins.
Locati ons a nd c onn ect i on s 5-5 J1 7 1, 4 0. 1 V dc 5 V dc Ma in gea r dr ive motor 2, 3, 6 5 V dc 5 G r oun d 7, 8, 9 24 V d c J1 9 U SB po r t J2 1 P ara llel po r t J2 3 1 1 .
5-6 Service Manual.
Prev en tive main t enan ce 6-1 6. P re ve nti ve ma i nt enanc e This ch ap ter des crib es pr oc edu r es f or pr inter p rev en tive m aint en a nc e. Fo ll ow t hese r eco mm enda ti ons t o help preve n t probl ems a nd m aintain op t imum pe rfor m an ce.
6-2 Se r vi c e M anu a l.
Parts Catalog (Dell 3330dn) 7-1 7. Parts Ca ta lo g (Dell 3330dn) How to use t his par ts ca talog The following l ege nd is us ed in th e par ts cata log: • Asm-ind ex : ident ifies the assembly and th e item in the diagram. Fo r examp le, 3-1 in dicates assembly 3 and the ite m numb er 1.
7-2 Ser vic e Man ua l Assembly 1: Cove rs 4 3 1 5 2 9 10 6 7 8 11 12 13.
7-3 Assembly 1: Co ve rs As m - I nd ex Pa r t number Un its/ m ach Un its/ FRU De scr iption 1-1 40X53 73 1 1 T op c ov er a sse mbly 2 40X53 77 1 1 R ear upp er and lower cover a sse mbly 3 40X53 75.
7-4 Ser vic e Man ua l Assembly 2: Ele ctr oni cs 1 5 2 6 3 4 10 11 12 14 7 13 8 9 15.
7-5 Assembl y 2: El ec tr o ni cs As m - I nd ex Pa r t number Un its/ m ach Un its/ FRU De scr iption 2-1 40 X 53 56 1 L CD op erator pane l a ss embly , Dell 3330 dn /E 460d w 2 40X53 44 1 F use r a.
7-6 Ser vic e Man ua l Assembly 3: Fram e 7 1 2 5 6 7 12 8 See instruction sheet in the FRU. 9 10 11 3 4 3.
7-7 Assembl y 3: F rame As m - I nd ex Pa r t number Un its/ m ach Un its/ FRU De scr iption 3– 1 40X53 64 1 T r an sfer ro ll , bea r i ng s, g ea r , sp ri ng (C BM) 2 40X53 72 1 Media ex i t gui de a sse mbly (r ed rive) 3 40X53 97 1 1 Fr on t m ou nts 4 40 X 53 96 N/A 4 4 4 2 2 Screws, mi sce ll aneo us TP 2NCX3X6PF -Ni TP2C-4 .
7-8 Ser vic e Man ua l As sembly 4: O ptions As m - I nd ex Pa r t number Un its/ m ach Un its/ FRU De scr iption NS 40X59 72 1 1 Ja pane s e f on t ca rd a sse mbly NS 40X59 70 1 1 Simpli fi ed Ch i .
7-9 Assembly 5: P ower c or ds As m - I nd ex Pa r t number Un its/ m ach Un its/ FRU De scr iption NS 40X02 97 1 P ower co rd, 1.8M (strai gh t)— USA , Canad a NS 40 X 02 78 1 Po w er cord, 6 f oot.
7-10 Se rvice M an ual.
I nd ex I-1 I nd ex A abbre viati on s 1- 9 acronym s 1 -9 B butt on s ac ces sing ser vice m en us 3 -1 C Ch ar ge Ro ll , di agno sti cs m ode 3-1 5 com patib il i ty 1- 4 c on figurati on ID 3 -1 4.
I-2 S er vice Man ua l N navi ga tion bu tt on s 2- 2 O opera tor p ane l LCD — 2- 2 LED — se rv ice ch eck 2-2 6 LED overvi ew 1- 2 P pa ne l, con trol 1- 2 pa pe r jams ti ps on prev en ting 1- .
I-3 P ar t numb er i ndex (Dell 3330dn) P/N Desc ription Page 40X027 0 Power cord, 1.77 M (straigh t)— Ja p an - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -.
I- 4 Se r vice Manual 40X5385 T oner low sensor - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7- 5 40X5387 L SU, E460dn/E4.
8-1 How to use t his par ts ca talog The fo ll ow i ng l egend is used i n t he pa r ts ca tal og : • As m-i nd ex : I de ntifies t he as sem bly an d t he item in t he diagram. For example, 2 -1 i nd i ca t es as sembly 2 and item num be r 1. • Pa rt number : I de ntifies t he un i que nu m ber t hat i den tifi es this F R U.
8-2 Service Manual Assembly 1: Cover s 3 1 5 2 9 10 4 8 13 11 7 6 12.
Ass embly 1: Covers Asm- Index P art number Units/mac h Units/ FRU Descri ption 1-1 R716D 1 1 T op co ver assem bly 2 P657D 1 1 Rear d oor/cov er assembly 3 T362D 1 1 Operator panel (te xt) 3 F453J 1 .
8-4 S ervice Manua l Assembly 2: Elect r o nics and fram e 1 3 11 12 2 5 6 7 8 9 13 14 17 16 19 15 4 10 18.
8-5 Assembly 2: Electronics a nd fram e As m - I nd ex Part n umber Uni ts/m ach Un its/ FRU De scr iption 2- 1 T 362 D 1 1 Operato r pane l (text) 1 F453 J 1 1 Op erator pane l (D BCS ) 1 Y 857 J 1 1.
Assembly 3: E xc h a ng e un its As m - I nd ex Part nu mb er Units/ mach Un its/ FR U Desc ription NS N40 VH 1 1 E xc h ange un it 10 0 V ba se NS 30 G71 1 1 Exc h ange un it 10 0 V ne t wo rk NS C6N.
8-7 Assembly 4: P ower c or ds As m - I nd ex Part nu mb er Units/ mach Un its/ FR U Desc ription NS 0C86 1 1 1 Un it ed Ki ngd om NS J751 2 1 1 PRC strai gh t 1.
8-8 Service Manual Assembly 5: Misc el lan eous As m - I nd ex Part nu mb er Units/ mach Un its/ FR U Desc ription NS W6 1F8 1 1 11 0 V M aint en ance kit NS M0 XC F 1 1 22 0 V Main t en a nce kit.
8-9 P ar t numb er i ndex (Dell 2350d/dn) P/N Descriptio n Page 05H56 Exc hang e un it TA A/GS A 11 0 V netwo rk - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -.
8-10 Service Manual N828D T rans fer r oll CBM - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-5 N845D Tray 2 AC M pick .
J12 J14 J1 1 J10 J8 J9 J100 J7 J5 J4 J13 J502 J27 J28 J23 J25 J24 J26 J17 J501 T oner Patch Sensor Manual Clutch Solenoid MPF Clutch Paper Feed Clutch Paper In Sensor Duplex Sensor T ray 2 Connector MPF Sensor 0 2 9 1 1 2 5V Gnd 5V 5V Gnd 5V 5V Gnd 24V 24V 5V 2.
Dell 2350d/ 2350dn : Recommende d Spare - parts Li st 15 Nov 2010 MFG P/N M FG Par t Descr iption Dell P/N D ell RS L Online D escip tion CRU or FRU Base Uni t DRU1054 110V 2350d US/CA/LA TJ8CR Printe.
DRU0207 ACM TIRE PAP ER FEED T376D Pickup Roll er, 2 tires, 233 0d/ dn, 235 0d/dn CRU DRU0219 T RAY2 ACM TIR E N845 D Pickup Roller, 550 - sheet t ray, 2330d/dn, 2350d /dn CRU DRU0201 OP PANEL ASM T36.
Dell 3330dn : Recommended Spare - parts List 23 Apr 2010 MFG P/N MFG Part Description Dell P/N Dell Part Desci ption CRU or FRU FUSER AND ACC ESSORIE S DRU0217 1 00V FUSER ASM C997J ASSEM BLY, FUSER ,.
DRU0082 O P PANEL ASM H K664T ASSEMBLY, Card, CONTROL PANEL, 3330 F RU DRU0050 O P PANEL ASM H (I CONS ONLY) 5W 5H 3 ASS EMBLY, Card, CO NTROL PANEL, ICON, 3330 FRU DRU0083 N AME PLAT E RING NW H G746.
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