DellメーカーPP36Sの使用説明書/サービス説明書
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www .dell.com | support.dell.com Dell™ V ostro™ 1310, 1510, and 1710 Setup and Quick Reference Guide Models PP36S, PP36L, and PP36X.
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to ha rdware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death.
Contents 3 Contents 1 About Y our Computer . . . . . . . . . . . . . . . . . 7 Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7 Dell™ V ostro™ 1310 . . . . . . . . . . . . . . . . . 7 V ostro 1510 . . . . . . . . . . . . . . . . . . .
4 Contents 3 Specifications . . . . . . . . . . . . . . . . . . . . 23 4 T roubleshooting . . . . . . . . . . . . . . . . . . . 35 T ools . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Power Lights . . . . . . . . . . . . . . . . . . . . 35 Beep Codes .
Contents 5 6 Finding Information . . . . . . . . . . . . . . . . . 61 7 Getting Help . . . . . . . . . . . . . . . . . . . . . . . 63 Obtaining Assistance . . . . . . . . . . . . . . . . . . 63 T echnical Support and Customer Service . . . . . 64 DellConnect™ .
6 Contents.
About Y our Computer 7 About Y our Computer Front V iew Dell™ V ostro™ 1310 1 display 2 power button 3 device status lights 4 keyboard status lights A 9 2 3 4 6 7 1 5 8 9 10 11 12 13.
8 About Y our Computer V ostro 1510 5 media controls (volume, forward, reverse, stop, play , eject) 6 keyboard 7 AC adapter connector 8 USB connectors (2) 9 wireless switch 10 optical device in media .
About Y our Computer 9 V ostro 1710 5 media controls (volume, forward, reverse, stop, play , eject) 6 keyboard 7 security cable slot 8 optical device/media bay 9 USB connectors (2) 10 IEEE 1394 connec.
10 About Y our Computer Back V iew Dell™ V ostro™ 1310 5 keyboard status lights 6 media control buttons 7 keyboard 8 security lock 9 optical device/media bay 10 USB connectors (2) 11 1394 connecto.
About Y our Computer 11 CAUTION: Do not block, push objects into, or allow dust to accumula te in the air vents. Do not store your Dell™ computer in a low-airflow envir onment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
12 About Y our Computer CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell™ computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting th e airflow can damage the computer or cause a fire.
About Y our Computer 13 CAUTION: Do not block, push objects into, or allow dust to accumula te in the air vents. Do not store your Dell™ computer in a low-airflow envir onment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
14 About Y our Computer Wireless Switch Use the wireless switch to locate netwo rks or to enable or disable wir eless network devices. F or more information about the wir eless switch, see the Dell T echnology Guide on your computer or at support.dell.
Setting Up Y our Computer 15 Setting Up Y our Computer Quick Setup CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions that sh ipped with your computer . CAUTION: The AC adapter works with electrica l outlets worldwide.
16 Setting Up Y our Computer 3 Connect USB devices, such as a mo use or keyboar d, if applicable. 4 Connect IEEE 1394 devices, such as a D VD player , if applicable.
Setting Up Y our Computer 17 6 Connect to the Internet, if applicable. See "Connecting to the Internet" on page 17 for more information. Connecting to the Internet T o connect to the Internet, you need a modem or network connection and an Internet service provider (ISP).
18 Setting Up Y our Computer Setting Up Y our Internet Connection T o set up an Internet connection with a desktop shortcut provided by your ISP : 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft ® W indows ® desktop.
Setting Up Y our Computer 19 Microsoft Windows Vista ® 1 Save and close any open files, and exit any open programs. 2 Click the W indows Vista Start button → Control P anel 3 Under Network and Internet, click Connect to the Internet .
20 Setting Up Y our Computer Running the Files and Settings T ransfer Wi zard With the Operating Sy stem Media NOTE: This procedure requires the Operating Sy stem media.
Setting Up Y our Computer 21 T o transfer data to the new computer : 1 On the Now go to your old computer screen on the new computer , click Next . 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next .
22 Setting Up Y our Computer 3 On the F iles and Settings T ransfer Wizard welcome screen, click Next . 4 On the Which computer is this? screen, click Old Computer → Next . 5 On the Select a transfer method screen, click the transfer method you pr efer .
Specifications 23 Specifications NOTE: Offerings may vary by region. Fo r more information regarding the configuration of yo ur computer , click Start → Help and Support and select the option to view information about your computer . Processor P roce ssor type Dell™ V ostro™ 1310, 1510, and 1710: •I n t e l ® Core ™ 2 Duo (1.
24 Specifications ExpressCar d connector • 54-mm ExpressCar d slot (supports both USB- and PCIe-based interfaces) Cards supported ExpressCar d/54 (54 mm) (2.
Specifications 25 Ports and Connectors Audio microphone connector , stereo headphone/speakers connector IEEE 1394a 4-pin connector Mini-Card support (internal expansion slots) V ostro 1310, 1510, and .
26 Specifications Video controller V ostro 1310 and 1510 discrete: • NVIDIA GeF orce 8400M GS, 64 bit V ostro 1710 discrete: • NVIDIA GeF orce 8600M GS, 128 bit Video memory V ostro 1310, 1510, an.
Specifications 27 Display T ype (active-matrix TFT) • WXGA anti-glare (V ostro 1310 and 1510) • WXGA T rueLife (V ostro 1310) • WXGA+ anti-glare (V ostro 1510 and 1710) • WXGA+ T rueLife (V ostro 1510) • WUXGA T rueLife (V ostro 1510 and 1710) Dimensions: Height V ostro 1310: • 178.
28 Specifications WXGA+ anti-glare 1440 x 900 (V ostro 1510 and 1710) WXGA+ with T rueLife 1440 x 900 (V ostro 1510 and 1710) WSXGA with T rueLife 1680 x 1050 (V ostro 1510) WUXGA with T rueLife 1920 .
Specifications 29 T ouch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Wi d t h V ostro 1310: • 63 mm (2.480 inches) V ostro 1510 and 1710: • 73.7 mm (2.902 inches) Height V ostro 1310: • 37 mm (1.457 inches) V ostro 1510 and 1710: • 43.
30 Specifications Dimensions: Depth 4 cell, 6 cell, and 8 cell: • 50.3 mm (1.980 inches) 9 cell: • 72 mm (2.835 inches) Height V ostro 1310: • 4 cell and 6 cell: 19.9 mm (0.783 inch) • 9 cell: 20.7 mm (0.815 inch) V ostro 1510: • 6 cell: 19.
Specifications 31 Output current (65 W) 4.34 A (maximum at 4-second pulse) 3.34 A (continuous) Output current (90 W) 5.62 A (maximum at 4-second pulse) 4.62 A (continuous) NOTE: On a V ostro 1710 computer that has a d iscrete video configuration, you must use the 90-W AC adapter that is shipped wi th your computer .
32 Specifications W idth V ostro 1310: • 317 mm (12.480 inches) V ostro 1510: • 357 mm (14.055 inches) V ostro 1710: • 393 mm (15.472 inches) Depth V ostro 1310: • 243.2 mm (9.575 inches) V ostro 1510: • 258 mm (10.157 inches) V ostro 1710: • 286 mm (11.
Specifications 33 Maximum vibration (using a random vibration spectrum that simulates user environment): Operating 0.66 GRMS Storage 1.3 GRMS Maximum shock (measured with hard drive in operating status and a 2-ms half -sine pulse for operating.
34 Specifications.
T roubleshooting 35 T roubleshooting CAUTION: T o guard against the likelihood of elec tric shock, laceration by moving fan blades, or other expected injuries, alway s unplug your computer from the electrical outlet before opening the cover .
36 T roubleshooting If your computer b eeps during start-up: 1 W rite down the beep code. 2 R un the Dell Diagnostics to identif y a more serious cause (see "Dell Diagnostics" on page 42). Code (repetitive short beeps) Description Suggested Remedy 1 BIOS checksum failure.
T roubleshooting 37 Error Messages CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions that sh ipped with your computer . If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.
38 T roubleshooting D RIVE NOT READY — The operation requir es a hard drive in the bay befor e it can continue. Install a hard drive in t he hard drive bay . See your Service Manual at support.dell.com for more information. E RROR READING PCMCIA CARD — The computer cannot identify the ExpressCar d.
T roubleshooting 39 Then, shut down the computer , reinsta ll the hard drive, and r estart the computer . If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42). H ARD - DISK DRIVE READ FAILURE — The hard drive may be defective.
40 T roubleshooting M EMORY ADDRESS LINE FAILURE AT ADDRESS , READ VALUE EXPECTING VALUE — A memory module may be faulty or im properly seated. Reinstall the memory modules and, if necessary , replace them. See your Service Manual at support.dell.com for more information.
T roubleshooting 41 O PERATING SY STEM NOT FOUND — Reinstall the hard drive (see your Service Manual at support.dell.com). If the prob lem persists, contact Dell (see "Dell Diagnostics" on page 42). O PTIONAL ROM BAD CHECKSUM — The optional ROM has failed.
42 T roubleshooting T IME - OF - DAY CLOCK LOST POWER — System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery . If the problem persists, try to restor e the data by entering the system setup program, then immediately exit the program (see your Service Manual at support.
T roubleshooting 43 It is recommended that you print these procedur es before you begin. NOTICE: The Dell Diagnostics wo rks only on Dell computers. NOTE: The Drivers and Utilities media is optional and may n ot ship with your computer . See your Service Manual at support.
44 T roubleshooting Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down and restart the computer .
T roubleshooting 45 Power Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety information that shippe d with your computer . I F THE POWER LIGHT IS OFF — The computer is either turned off or is not receiving power .
46 T roubleshooting • Ensure that the main power cable and the front panel cable ar e securely connected to the system board connector (see your Service Manual at support.
T roubleshooting 47 Lockups and Software Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety information that shippe d with your computer .
48 T roubleshooting A program is designed for an earlier Microsoft ® Windows ® operating sy stem R UN THE P ROGRAM C OMPATIBILITY W IZARD — Wi n d o w s X P : The P rogram Compatibility Wi zard configur es a program so that it runs in an environment similar to non- XP operating system environments.
T roubleshooting 49 B ACK UP YOUR FILES IMMEDIATELY • Use a virus-scanning program to check th e hard drive, floppy disks, CDs, or DV D s • Save and close any open files or pr ograms and shut down.
50 T roubleshooting Clicking the Dell Support Icon Click or right-click the icon to perform the following tasks: • Check your computing environment. • View the Dell Support Utility settings. • Access the help file for the Dell Support Utility . • View fr equently asked questions.
Reinstalling Software 51 Reinstalling Software Drivers Identifying Drivers If you experience a problem with any de vice, identify whether the driver is the source of your problem and, if necessary , update the driver . Wi n d o w s X P : 1 Click Start → Control P anel .
52 Reinstalling Software Returning to a Previous Device Driver V ersion Wi n d o w s X P: 1 Click Start → My Computer → P roperties → Hardware → Device Manager . 2 Right-click the device for which the new driver was installed and click P roperti es .
Reinstalling Software 53 3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Fi n i s h to restart the computer . 4 When you see the W indows desktop, reinsert the Drivers and Utilities media. 5 At the W elcome Dell System Owner screen, click Next .
54 Reinstalling Software 6 Click Browse and browse to the location to which you previously copied the driver files. 7 When the name of the appropriate driv er appears, click the name of the driver → OK → Next . 8 Click F inish and restart your computer .
Reinstalling Software 55 Starting Sy stem Restore Wi n d o w s X P : NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open pr ograms. Do not alter , open, or delete any files or programs until the sy stem restoration is complete.
56 Reinstalling Software Enabling Sy stem Restore NOTE: Windows Vista does not disable Sy st em Restore; regardless of low disk space. Therefore, the steps be low apply only to Windows XP . If you reinstall W indows XP with less than 200 MB of free har d-disk space available, System Restore is automatically disabled.
Reinstalling Software 57 Windows XP: Dell PC Restore Using PC Restore: 1 T urn on the computer . During the boot process, a blue bar with www .dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar , press <Ctrl><F11>.
58 Reinstalling Software Removing PC Restore: NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer . After yo u have removed Dell PC Restore, you will not be able to use it to restore your computer operating sy stem.
Reinstalling Software 59 3 Select a keyboar d layout and click Next . 4 T o access the recovery options, log on as a local user . T o access the command prompt, type administrator in the User name field, then click OK . 5 Click Dell F actory Image Restore .
60 Reinstalling Software T o reinstall W indows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly of the computer . Use the Dell Drivers and Utilities media to load any required drivers.
Finding Information 61 Finding Information NOTE: Some features or media may be optional and ma y not ship with your computer . Some features or media may n ot be available in certain countries. NOTE: Additional information may ship with your computer .
62 Finding Information Safety , Regulatory , W arranty , and Support Documentation This type of information may have shipped with your computer or is available online.
Getting Help 63 Getting Help Obtaining Assistance CAUTION: If you need to remove the comp uter cover , first disconnect the computer power and modem c ables from all electrical outlets.
64 Getting Help F or instructions on using the Dell Su pport, see "T echnical Support and Customer Service" on page 64. NOTE: Some of the following serv ices are not alway s available in all locations outside the continental U.S. Call your loca l Dell representative for information on availability .
Getting Help 65 • Dell Support e-mail addresses mobile_support@us.dell.com support@us.dell.com la-techsupport@dell.com (Latin Amer ica and Caribbean countries only) apsupport@dell.com (Asian/P acific countries only) • Dell Marketing and Sales e-mail addr esses apmarketing@dell.
66 Getting Help Product Information If you need information about additional products available from Dell, or if you would like to place an or der , visit the Dell website at www .dell.com . F or the telephone number to call for your regi on or to speak to a sales specialist, see "Contacting Dell" on page 69.
Getting Help 67 Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’ s automated-support telephone sy stem direct y our call more efficiently. Y ou may also be asked for your Service T ag (located on the back or bottom of your computer).
68 Getting Help Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (i f .
Getting Help 69 Contacting Dell F or customers in the United States , call 800- WWW -DELL (800-999-3355). NOTE: If you do not have an active Inter net connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
70 Getting Help.
Index 71 Index B beep codes, 35 C contacting Dell, 69 D Dell contacting, 6 9 Dell Diagnostics, 42 Dell T echnology Guide, 62 DellConnect, 64 Device Driver Rollback, 52 diagnostics beep codes, 3 5 Dell.
72 Index Microsoft W indows License, 62 O operating system media, 5 9 reinstalling, 6 1 System Restore, 5 4 Operating System media, 61 P PC Restore, 56 power troubleshooting, 4 5 power light condition.
Index 73 V views front, 7 W W indows Vista Device Driver Rollback, 5 2 F actory Image Restore, 5 6 P rogram Compatibility wizard, 4 8 reinstalling, 6 1 System Restore, 5 4 W indows XP Device Driver Ro.
74 Index.
デバイスDell PP36Sの購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Dell PP36Sをまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはDell PP36Sの技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Dell PP36Sの取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Dell PP36Sで得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Dell PP36Sを既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はDell PP36Sの不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Dell PP36Sに関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちDell PP36Sデバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。