DellメーカーT3400の使用説明書/サービス説明書
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www .dell.com | support.dell.com Dell Precision™ W orkstation T3400 User’ s Guide Model DCT A.
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates a potential for da mage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death.
Contents 3 Contents 1 Finding Information . . . . . . . . . . . . . . . . . 15 2 About Y our Computer . . . . . . . . . . . . . . . 21 Front View (T ower Orientation) . . . . . . . . . . . . . 21 Back View (T ower Orientation) . . . . . . . . . . . . .
4 Contents RAID Level 0 . . . . . . . . . . . . . . . . . . . . . . . 44 RAID Level 1 . . . . . . . . . . . . . . . . . . . . . . . 44 RAID Level 5 . . . . . . . . . . . . . . . . . . . . . . . 45 RAID Level 10 (1+0) . . . . . . . . . . . . . . . . . .
Contents 5 Power Protection Devices . . . . . . . . . . . . . . . 68 Surge Protectors . . . . . . . . . . . . . . . . . . 69 Line Conditioners . . . . . . . . . . . . . . . . . . 69 Uninterruptible Power Supplies . . . . . . . . . . 69 6 Securing Y our Computer .
6 Contents 8 Sy stem Setup . . . . . . . . . . . . . . . . . . . . . . 81 Entering Sy stem Setup . . . . . . . . . . . . . . . . . . 81 Sy stem Setup Screens . . . . . . . . . . . . . . . 81 Sy stem Setup Options . . . . . . . . . . . . . . . . . . 82 Boot Sequence .
Contents 7 Starting the Dell Di agnostics From Y our Hard Drive . . . . . . . . . . . . . . . . . . . . . 108 Dell Diagnostics Main Menu . . . . . . . . . . . . 110 11 T roubleshooting . . . . . . . . . . . . . . . . . . 113 Battery Problems . . . . .
8 Contents Power Problems . . . . . . . . . . . . . . . . . . . . . 123 Printer Problems . . . . . . . . . . . . . . . . . . . . . 124 Scanner Problems . . . . . . . . . . . . . . . . . . . . 125 Sound and Speaker Problems . . . . . . . . . . . . . . 125 No sound from speakers .
Contents 9 Removing the Computer Cover . . . . . . . . . . . . . 145 Inside View of Y our Computer . . . . . . . . . . . 146 Sy stem Board Components . . . . . . . . . . . . 148 Power Supply DC Conn ector Pin Assignments . . 149 Removing the Front Panel .
10 Contents Installing an Optional Third Hard Drive (T ower Computer) . . . . . . . . . . . . . . . . . 199 Removing an Optional Four th SA T A Hard Drive (T ower Computer) . . . . . . . . . . . . . . . . . 201 Installing an Optional Fourth Hard Driv e (T ower Computer) .
Contents 11 Processor . . . . . . . . . . . . . . . . . . . . . . . . 243 Removing the Processor . . . . . . . . . . . . . . 243 Replacing the Processor . . . . . . . . . . . . . . 245 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 248 About the Battery .
12 Contents Problems With Y our Order . . . . . . . . . . . . . . . . 265 Product Information . . . . . . . . . . . . . . . . . . . 266 Returning Items for Warran ty Repair or Credit . . . . . 266 Before Y ou Call . . . . . . . . . . . . . . . . . . .
Contents 13.
14 Contents.
Finding Information 15 Finding Information NOTE: Some features or media may be optional and ma y not ship with your computer . Some features or media may n ot be available in certain countries. NOTE: Additional information may ship with your computer .
16 Finding Information • How to set up my computer • How to care for my computer • Basic troubleshooting information • How to run the Dell Diagnostics • T ools and utilities • How to open my computer Quick Reference Guide NOTE: This document is available as a PDF at support.
Finding Information 17 • Service T ag and Express Service Code • Microsoft ® W indows ® P r oduct K ey Service T ag and Microsoft Windows Product Key These labels are located on your computer . • Use the Service T ag to identify your computer when you use support.
18 Finding Information • Solutions — T roubleshooting hints and tips, articles from technicians, online courses, and frequently ask ed questions • Community — Online discussion with other Dell.
Finding Information 19 • How to use W i ndows XP • How to use W i ndows V ista • How to work with programs and files • How to personalize my desktop Windows Help and Support Center 1 Click Start → Help and Support . 2 T ype a word or phrase that describes your problem and click the arrow icon.
20 Finding Information • How to use Linux • E-mail discussions with users of Dell P recision products and the Linux operating system • Additional information regarding Linux and my Dell P recision computer Dell Supported Linux Sites • linux.dell.
About Y our Computer 21 About Y our Computer Front V iew (T ower Orientation) 1 upper 5.25-inch drive bay Supports an optical drive. 2 lower 5.25-inch drive bay Supports an optical drive or an additional hard drive (SA T A only). 3 upper 3.5-inch drive bay Supports a floppy drive, a Media Card Reader , or an additional hard drive (SA T A or SAS).
22 About Y our Computer 4 lower 3.5-inch drive bay Supports a floppy drive or a Media Card Reader . 5 hard drive activity light The hard driv e activity light is on when the computer reads data from or writes data to the har d drive. The light may also be on when a device such as an optical drive is in operation.
About Y our Computer 23 10 power light The power light illumin ates and blinks or remains solid to indicate different states: • No light — The computer is turned off (S4, S5, or mechanical OFF). • Steady gr een — The computer is in a normal operating state.
24 About Y our Computer Back V iew (T ower Orientation) 1 power connector Insert the power cable. 2 voltage selection switch See the safety instructions in the P roduct Information Guide for more information. NOTE: The voltage selection switch is available on the 375-W PSU only .
About Y our Computer 25 Front V iew (Desktop Orientation) 4 card slots Access connectors for any installed PCI or PCI Express cards. NOTE: The upper five connector slots support full-length cards; the connector slot at the bo ttom supports a half-length card.
26 About Y our Computer 5 IEEE 1394 connector (optional) Use the optional IEEE 1394 connector for high-speed data devices such as digital video cameras and external storage devices.
About Y our Computer 27 8 power light The power light illumin ates and blinks or remains solid to indicate different states: • No light — The computer is turned off (S4, S5, or mechanical OFF). • Steady gr een — The computer is in a normal operating state.
28 About Y our Computer Back V iew (Desktop Orientation) 1 card slots Access connectors for any installed PCI or PCI Express cards. NOTE: Check the documenta tion for cards to ensure that you can accommodate them in your configuration.
About Y our Computer 29 Back Panel Connectors 1 mouse connector Plug a PS/2 mouse into the green mouse connector . T urn off the computer and any attached devices before you connect a mouse to the computer . If yo u have a USB mouse, plug it into a USB connector .
30 About Y our Computer 4 network adapter connector T o attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadban d device. Connect the other end of the network cable to the network adapter connector on your computer .
About Y our Computer 31 Specifications NOTE: Offerings may vary by region. Fo r more information regarding the configuration of yo ur computer , click Start → Help and Support and select the option to view information about your computer . 9 Rear Quad USB 2.
32 About Y our Computer Memory speed 667/800 MHz NIC Integrated network interface with ASF 2.0 support as defined by DMTF Capable of 10/100/1000-Mbps communication: • Green — A good connection exists between a 10-Mbps network and the computer . • Orange — A good connection exists between a 100-Mbps network and the computer .
About Y our Computer 33 Memory T ype 667-MHz ECC and non-ECC and 800-MHz ECC DDR2 SDRAM NOTE: Ensure that you do not mix ECC and non-ECC memory . NOTE: Y our computer d oes not support registered or buffered memory .
34 About Y our Computer System board co nnectors: Serial A T A six 7-pin connectors serial connector 12-pin connector Floppy drive 34-pin connector Fa n three 5-pin connectors PCI three 120-pin connec.
About Y our Computer 35 Audio T ype internal stereo : integrated HD audio or PCI option cards Stereo conversion 24-bit analog-to-digital; 24-bit digital-to- analog Controls and Lights P ower control p.
36 About Y our Computer Power DC power supply : Wa t t a g e 375/525 W Heat dissipation 375- W PSU: 1279 BTU/hr 525- W PSU: 1790 BTU/hr NOTE: Heat dissipation is calculated based upon the power supply wattage rating.
About Y our Computer 37 Maximum shock: Operating bottom half -sine puls e with a change in velocity of 50.8 cm/sec (20 inches/sec) Storage 27-G faired squar e wave with a velocity change of 508 cm/sec (200 inches/sec) Altitude: Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.
38 About Y our Computer.
Advanced Features 39 Advanced Features LegacySelect T echnology Control LegacySelect technology control offers legacy-full, legacy-reduced, or legacy- free solutions based on common platform s, har d drive images, and help desk procedures.
40 Advanced Features Dell OpenManage Client Instrumentation Dell OpenManage Client Instrumentation is software that enables r emote management programs such as IT Assistant to do the following: • Access information about your comput er , su ch as the number processors installed and the computer ’s operating system.
Advanced Features 41 • Shutdown : Removes all power from the co mputer ex cept a small auxiliary amount. As long as the computer rema ins connected to an electrical outlet, it can be automatically or remotely started.
42 Advanced Features.
About RAID Configurations 43 About RAID Configurations This section provides an overview of the RAID configuration you may have selected when you purchased your co mputer . Ther e are several RAID configurations available in the computer industry for different types of uses.
44 About RAID Configurations RAID Level 0 NOTICE: Because a RAID level 0 configuratio n provides no d ata redundancy, a failure of one drive results in the loss of al l data. T o protect your data when using a RAID level 0 configuration, perform regular backups.
About RAID Configurations 45 If a drive failure occurs, subsequent r ead and write operations are directed to the surviving drive. A replacement drive can then be r ebuilt using the data from the surviving drive. NOTE: In a RAID level 1 configur ation, the size of the confi guration is equal to the size of the smallest drive in the configuration.
46 About RAID Configurations If a drive failure occurs, subsequent r ead and write operations are directed to the surviving drives. A replacement drive can then be r ebuilt using the data from the surviving drives.
About RAID Configurations 47 If a drive failure occurs, subsequent r ead and write operations are directed to the surviving drives. A replacement drive can then be r ebuilt using the data from the surviving drives.
48 About RAID Configurations Intel Matrix Storage Console. Both methods requir e that you set your computer to R AID-enabled mode be for e starting any of the RAID configuration procedures in this document. Setting Y our Computer to RAID-Enabled Mode 1 Enter System Setup (see "Entering System Setup" on page 81).
About RAID Configurations 49 2 P ress <Ctrl><i> when you are prompted to enter the Intel R A ID Option ROM utility . 3 P ress the up- and down-arrow keys to highlight Create R AID V olume , and press <Enter>. 4 Enter a R AID volume name or accept the default, and press <Enter>.
50 About RAID Configurations 5 Use the up- and down-arrow keys to select R A ID1(Mirror) and press <Enter>. 6 If there ar e more than two hard driv es available, pr ess the up- and down- arrow keys and spacebar to select the two drives you want to use to mak e up your volume, and then press <Enter>.
About RAID Configurations 51 11 Use the up- and down-arrow keys to select Exit , and press <Enter>. 12 Install the operating system (see "Re storing Y our Operating System" on page 136).
52 About RAID Configurations 2 Use the up- and down-arr ow keys to highlight Delete R AID V olume , and press <Enter>. 3 Use the up- and down-arrow keys to hi ghlight the R AID volume you want to delete, and press <Delete>. 4 P ress <y> to confirm the deletion of the R AID volume.
About RAID Configurations 53 5 Click a second hard drive. T o add a t hird har d drive in your RAID level 0 volume, click the right arrow and click on the third drive until thr ee drives appear in the Selected window , and then click Next . 6 In the Specify V olume Size window , click the V olume Size desired, and then click Next .
54 About RAID Configurations Creating a RAID Level 5 Configuration NOTE: When you perform this oper ation, all data on the RAID drives will be lost. 1 Set your computer to R AID-enabled mode (see "Setting Y our Computer to R AID-Enabled Mode" on page 48).
About RAID Configurations 55 3 On the Actions menu, select Create R AID V olume to launch the Create R AID V olume W izard. 4 Click Next at the first screen. 5 Confirm the volume name, select R AID 10 as the R AID level, and then click Next to continue.
56 About RAID Configurations Migrating to a RAID Level 0 Configuration 1 Set your computer to R AID-enabled mode (see "Setting Y our Computer to R AID-Enabled Mode" on page 48). 2 Click the Start button and point to All P rograms → Intel(R) Matrix Storage Manager → Intel Matrix Storage Console to launch the Intel Storage Utility .
About RAID Configurations 57 Migrating to a RAID Level 1 Configuration 1 Set your computer to R AID-enabled mode (see "Setting Y our Computer to R AID-Enabled Mode" on page 48). 2 Click the Start button and point to All P rograms → Intel(R) Matrix Storage Manager → Intel Matrix Storage Console to launch the Intel Storage Utility .
58 About RAID Configurations NOTE: If you do not see an Actions menu option, you ha ve not yet set your computer to RAID-enabled mode . 3 On the Actions menu, click Create R AID V olume F rom Existing Hard Drive to launch the Migration W izard. 4 Click Next on the first Migration W izard scr een.
About RAID Configurations 59 6 F rom the drop-down box, select RA ID 10 as the R AID level . NOTE: Select the hard drive that you want to use as your source hard drive (it should be the hard drive containing the data or operati ng sy stem files that you want to keep on the RAID volume).
60 About RAID Configurations Rebuilding a Degraded RAID Level 1 Configuration If your computer does not have a sp are har d drive, and the computer has reported a degraded R AID level 1 volume, you ca.
Setting Up Y our Computer 61 Setting Up Y our Computer Changing Between T ower and Desktop Orientations CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide .
62 Setting Up Y our Computer Switching From Desktop to T ower Orientation 1 Remove the floppy drive or media card r eader (if installed) by following the steps in "Removing a Floppy Driv e or a M.
Setting Up Y our Computer 63 • Leave 10.2 cm (4 in) minimum clearance on all vented sides of the computer to permit the airflow requir ed for proper ventilation.
64 Setting Up Y our Computer • Do not install your computer in an encl osure that does not allow airflow . Restricting the airflow can cause your computer to overheat, and may impact your computer ’s performance .
Setting Up Y our Computer 65 T ransferring Information to a New Computer Y ou can use your operating system wizards to help you transfer files and other data from one computer to another computer .
66 Setting Up Y our Computer Files and Settings T ransfer Wizar d (With the Operating Sy stem Media) NOTE: The Files and Settings T ransfer Wi zard designates the source computer from which data is to be transferred as the old computer , an d designates the destination computer to which the data is going to be tr ansferred as the new computer .
Setting Up Y our Computer 67 3 Under Where are the file s and settings? , click to select the method you chose for transferring your se ttings and files, then click Next . The wizard r eads the collected files and settings and applies them to the destination computer .
68 Setting Up Y our Computer 6 Under What do you want to transfer? , click to select the data you want to transfer , then click Next . The selected data is copied and the Completing the Collection Phase screen appears. 7 Click F inish . TRANSFER DATA TO THE DESTINATION COMPUTER : 1 Go to the destination computer .
Setting Up Y our Computer 69 Surge Protectors Surge protectors and power strips equi pped with surge protection help prevent damage to your computer from voltage spik es that can occur during electrical storms or af ter power interruptions. Some surge protector manufacturers include warranty coverage for certain types of damage.
70 Setting Up Y our Computer.
Securing Y our Computer 71 Securing Y our Computer Chassis Intrusion Detection NOTE: When the administrator password is enabled, you must know the administrator password befo re you can reset the Chassis Intrusion setting. The Chassis Intrusion Detection feat ure detects when the computer chassis is or has been opened and alerts the user .
72 Securing Y our Computer Smart Cards and Fingerprint Readers NOTE: The smart card feature may not be availabl e on your computer . Smart cards ar e portable credit-card shap ed devices with internal integrated circuits.
Securing Y our Computer 73 Use the User Accounts option in the Control P a nel in the Microsoft Windows operating system to create user acco unts or to change passwor ds. Once you create a user passwor d, you must enter it each time you turn on or unlock your computer .
74 Securing Y our Computer Using a Primary (Sy stem) Password The primary password protects your comput er from unauthorized access. If a primary password is set, you must enter the passwor d when your computer starts. If a valid password is not enter ed within two minutess, the computer returns to its previous operating state.
Securing Y our Computer 75 If you forget the primary passwor d and do not have an administrator password assigned, or if you have both a p rimary and an administrator password assigned, but forget them both, contact your system administrator or contact Dell (see "Contacting Dell" on page 269).
76 Securing Y our Computer T rusted Platform Module (TPM) NOTE: The TPM feature supports encryption on ly if the operating sy stem supports TPM. For more information, see the TPM software documentation and the help files that came with the software.
Securing Y our Computer 77 8 P ress <Esc>. 9 P ress the left- and right-arrow keys to highlight Save/Exit , and then press <Enter> to exit System Setu p and r estart your computer . NOTE: If prompted to IGNORE or MODIFY the changes to the TPM setting, select MODIFY , and then press <Enter>.
78 Securing Y our Computer If Y our Computer Is Lost or Stolen • Call a law enforcement agency to report the lost or stolen computer . Include the Service T ag in your descri ption of the computer . Ask that a case number be assigned and writ e down the number , along with the name, address, and phone number of the law enforcement agency .
Cleaning Y our Computer 79 Cleaning Y our Computer CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . Computer , Keyboard, and Monitor CAUTION: Before you clean your computer , dis connect the computer from the electrical outlet.
80 Cleaning Y our Computer 5 Recenter the rollers in their channels, as needed. Ensure that fluff from the swab is not left on the rollers. 6 Replace the ball and retainer ring, and then turn the r etainer ring clockwise until it clicks into place. Floppy Drive NOTICE: Do not attempt to clean drive head s with a swab.
Sy stem Setup 81 Sy stem Setup Use System Setup as follows: • T o change the system configuration infor mation after you add, change, or remove any har dware in your computer • T o set or change a.
82 Sy stem Setup Sy stem Setup Options NOTE: Depending on your compu ter and installed devices, the items listed in this section may not appear , or may not appear exactly as listed. Options List — Appears on the left side of the System Setup window .
Sy stem Setup 83 Memory Info Identifies the amount of memory installed, the memory speed, channel mode (dual or single), and type by DIMM slot location. PCI Info Identifies installed expansion car ds by type and slot location. Date/Time Displays current date and time settings.
84 Sy stem Setup SMAR T Reporting ( Off default) Specifies whether hard drive errors for internal drives ar e reported during system startup. • Off — Errors are not re ported. • On — Errors are r eported. Onboard Devices Integrated NIC ( On default) Enables or disables the integrat ed network interface controller (NIC).
Sy stem Setup 85 F ront USB ( On default) Enables or disables the front USB ports. • Off — The USB group is disabled. • On — The USB group is enabled. LPT P ort Mode ( PS/2 default) Specifies the mode of operation for the integrated parallel port.
86 Sy stem Setup Vide o P rimary Video ( PEG default) Specifies which video controller is the primary video controller when two controllers are available in the system. • PCI — Use the PCI video controller . • PEG — Use the PCI Express Gr aphics video controller .
Sy stem Setup 87 HDD Acoustic Mode ( Bypass default) Specifies the performance and acoustic noise levels at which the hard drive operates. • Bypass — Do nothing (needed for older drives). • Quiet — The hard drive operates at its most quiet setting.
88 Sy stem Setup Chassis Intrusion ( On-Silent default) Enables or disables the chassis intrusion feature. • Off — The intrusion detecti on feature is disabled. • On — The intrusion detection feature is enabled and r eports intrusions during POST .
Sy stem Setup 89 Computrace ® ( Deactivate default) Activates or disables the BIOS m odule interface of the optional Computrace ® Service from Absolute ® Software. The Computrace agent from Absolute Software is a service solution designed to help track assets and provide recovery services in the event the computer is lost or stolen.
90 Sy stem Setup Auto P ower Time Specifies the time to automatically turn on the computer . Set the time to automatically turn on the computer by pressing the up- or down-arrow key to incr ease or decrease the numbers, or type the numbers in the appropriate time field.
Sy stem Setup 91 Maintenance Service T ag Displays the computer service tag. ASF Mode ( Off default) Enables or disables the AS F management mechanism. • Off — All ASF functionality is disabled. • On — F ull ASF 2.0 functionality (RMCP) is enabled.
92 Sy stem Setup Boot Sequence The boot sequence specifies the se quence of devices from which the computer attempts to boot when try ing to find an operating system. NOTE: An error message is generated only after the computer attempts to boot from every device in the boot sequence and no op erating sy stem is found.
Sy stem Setup 93 • Onboard Network Controller — The computer attempts to boot from the network. If no network is detected or there is no computer on the network to which to boot, the computer attemp ts to boot from the next bootable device in the boot sequence.
94 Sy stem Setup NOTE: T o boot to a USB device, the device mu st be bootable. T o make sure that your device is bootable, check the device documentation. Changing Boot Sequence for Future Boots 1 Enter System Setup (see "Entering System Setup" on page 81).
Clearing Passwords and CMOS Settings 95 Clearing Passwords and CMOS Settings Clearing Passwords CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions located in the Product Information Guide . 1 F ollow the procedur es in "Before Y ou Begin" on page 143.
96 Clearing Passwords and CMOS Settings 6 Connect your keyboar d and mouse, then connect your computer and monitor to electrical outlets and turn them on. 7 After the Microsoft W indows desktop appears on your computer , turn the computer off. NOTE: Ensure that the computer is off and no t in a power management mode.
Clearing Passwords and CMOS Settings 97 3 Locate the 4-pin CMOS jumper (R TCRST_PSWD) on the system board (see "System Board Components" on page 148). 4 Move the 2-pin jumper plug from pins 3 and 4 to pins 1 and 2. 5 W ait five seconds for the CMOS to clear .
98 Clearing Passwords and CMOS Settings.
T roubleshooting T ools 99 T roubleshooting T ools Power Lights CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide .
100 T roubleshooting T ools – Ensure that the processor power cab le is secur ely connected to the system board (see "System Boar d Components" on page 148). • If the power light is steady amber , a device may be malfunctioning or incorrectly installed.
T roubleshooting T ools 101 A possible BIOS failure has occurr ed; the computer is in the recovery mode. • Run the BIOS Recovery utility , wait for recovery completion, and then restart the computer . • If the problem persists, contact Dell (see "Contacting Dell" on page 269 ).
102 T roubleshooting T ools A possible USB failure has occurred. • Reinstall all USB devices, check cable connections, and then restart the computer . • If the problem persists, contact Dell (see "Contacting Dell" on page 269 ). No memory modules are detected.
T roubleshooting T ools 103 A possible expansion card fai lure has occurred. 1 Determine if a conflict exists by removing an e xpansion card (not a graphics card) and r estarting the computer (see "Cards" on page 162).
104 T roubleshooting T ools Beep Codes Y our computer may emit a series of beep s during start up. The series of beeps is called a beep code and can be used to help identify a problem with your computer . If your computer emits a seri es of beeps during start-up: 1 W rite down the beep code.
T roubleshooting T ools 105 Sy stem Messages NOTE: If the message you received is not listed in the table, see the documentation for either the operating sy stem or the pr ogram that was running when the message appeared. 3 P ossible motherboard failure.
106 T roubleshooting T ools CPU FAN FAILURE — CPU fan failur e. Replace the CPU fan (see "Removing the P rocessor" on page 243). F LOPPY DISKETTE SEEK FAILURE — A cable may be loose, or the computer configuration information may not match the hardwar e configuration.
T roubleshooting T ools 107 Hardware T roubleshooter If a device is either not detected d uring the operating system setup or is detected, but incorrectly configur ed, you can use the Hardware T roubleshooter to resolve the incompatibility . Wi nd o ws X P: 1 Click Start → Help and Support .
108 T roubleshooting T ools When to Use the Dell Diagnostics If you experience a problem with your computer , perform the checks in Lockups and Software P roblems (see "T roubleshooting" on page 113) and run the Dell Diagnostics before yo u contact Dell for assistance.
T roubleshooting T ools 109 3 At the Boot Device Menu , use the up- and down-arrow keys or pr ess the appropriate number on the keyboar d to highlight Boot to Utility P artition , and then press <Enter>. NOTE: The Quickboot feature changes the boot sequence for the current boot only .
110 T roubleshooting T ools 6 At the Boot Device Menu , use the up- and down-arrow keys or pr ess the appropriate number on the keyboar d to highlight Onboard or USB CD-ROM , and then press <Enter>. NOTE: The Quickboot feature ch anges the boot sequenc e for the current boot only .
T roubleshooting T ools 111 F or any problem encountered during a test, a message appears with an error code and a description of the pr oblem. W rite down the error code and problem description exactly as it appe ars and follow the instructions on the screen.
112 T roubleshooting T ools.
T roubleshooting 113 T roubleshooting F ollow these tips when you troubleshoot your computer: • If you added or removed a part befo r e the problem started, review the installation procedures and ensur e th at the part is correctly installed. • If a peripheral device does not work, ensure that the device is properly connected.
114 T roubleshooting E NSURE THAT M ICROSOFT ® W INDOWS ® R ECOGNIZES THE DRIVE — Win do w s X P : • Click Start and click My Computer . Windows V ista™ : • Click the W indows Vista Start button and click Computer . If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses.
T roubleshooting 115 T URN OFF STANDBY MODE IN W INDOWS BEFORE WRITING TO A DISC — Search for the keywor d standby in Windows Help and Support for information on power management modes. Hard drive problems R UN C HECK D ISK — W indows XP : 1 Click Start and click My Computer .
116 T roubleshooting C HECK THE TELEPHONE LINE CONNECTION C HECK THE TELEPHONE JACK C ONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK U SE A DIFFERENT TELEPHONE LINE — • V erify that the telephone line is connected to the jack on the modem (the jack has either a green label or a connector -shaped icon next to it).
T roubleshooting 117 E NSURE THAT YOU ARE CONNECTED TO THE I NTERNET — Ensur e that you have subscribed to an Internet provider . W i th the Outlook Express e-mail program open, click File . If W ork Offline has a checkmark next to it, click the checkmark to r emove it and connect to the Internet .
118 T roubleshooting IEEE 1394 Device Problems CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide .
T roubleshooting 119 • Ensure that the cable is not damaged or fr ayed and check cable connectors for bent or broken pins. Straighten any bent pins. • Remove any keyboard e xtension cables an d connect the keyboard dir ectly to the computer .
120 T roubleshooting C HECK THE SOFTWARE DOCUMENTATION — If necessary , uninstall and then reinstall the program. A program is designed for an earlier Windows operating sy stem R UN THE P ROGRAM C O.
T roubleshooting 121 B ACK UP YOUR FILES IMMEDIATELY U SE A VIRUS - SCANNING PROGRAM TO CHECK THE HARD DRIVE , FLOPPY DISKS , CD S , OR DVD S S AVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN Y.
122 T roubleshooting • V erify that the mouse cable is connected as shown on the setup diagram for your computer . R ESTART THE COMPUTER — 1 Simultaneously press <Ctrl><Esc> to display the Start menu. 2 P ress <u>, press the up- and down-arrow k eys to highlight Shut down or Tu r n Off , and then press <Enter>.
T roubleshooting 123 R UN THE H ARDWARE T ROUBLESHOOTER — See "Hardwar e T roubleshooter" on page 107. Power Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide .
124 T roubleshooting • P ower , keyboard, and mouse extension cables • T oo many devices connected to the same power strip • Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide .
T roubleshooting 125 Scanner Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . NOTE: If you need technical assistance for your scanner , contact the scanner’ s manufacturer .
126 T roubleshooting C HECK THE SPEAKER CABLE CONNECTIONS — Ensure that the speak ers are connected as shown on the setup diagram su pplied with the speakers.
T roubleshooting 127 NOTICE: If your computer came with a PCI Ex press graphics card installed, removal of the card is not necessary when installing additional graphics cards; however , the card is requir ed for troubleshooting purpos es. If you remove the card, store it in a safe and secure location.
128 T roubleshooting • If you are using the optional D VI-to- VGA adapter , ensure that the adapter is correctly attached to the graphics car d and monitor . • Ensure that the monitor cable is connected as shown on the setup diagram for your computer .
T roubleshooting 129 W indows V ista : 1 Click Start → Control P anel → Hardware and Sound → P ersonalization → Display Settings . 2 Adjust Resolution and Colors settings, as needed.
130 T roubleshooting.
Reinstalling Software 131 Reinstalling Software Drivers What Is a Driver? A driver is a program that controls a device such as a printer , mouse, or keyboar d. All devices requir e a driver program. A driver acts as a translator between the device and any programs that use the device.
132 Reinstalling Software 3 Click System . 4 In the System P roperties window , click the Hardware tab. 5 Click Device Manager . 6 Scroll down the list of devices and chec k for an ex clamation point (a circle with a [ !] ) next to the device name.
Reinstalling Software 133 4 In the System P roperties window , click the Hardware tab. 5 Click Device Manager . 6 Right-click the device for which the new driver was installed, then click P roperties . 7 Click the Driver tab. 8 Click Roll Back Driver .
134 Reinstalling Software 3 Fr o m t h e Language drop-down menu in the toolbar , select your pr eferred language for the driver or utility (if available). 4 At the welcome screen, click Next and wait for the CD/D VD to complete th e h ard wa re s ca n.
Reinstalling Software 135 6 Double-click the type of device for which you are installing the driver . 7 Right-click the device for which the driver is being reinstalled, then click P roperties . 8 Click the Driver tab. 9 Click Update Driver . 10 Click Install from a list or specific location (Advanced) , then click Next .
136 Reinstalling Software Restoring Y our Operating Sy stem Y ou can restor e your operating system in the following ways: • System Restore r eturns your computer to an earlier operating state without affecting data files. Use System Rest ore as the first solution for r estoring your operating system and preserving data files.
Reinstalling Software 137 NOTE: If a problem occurs after you install a device driver , first try to resolve the problem by using Windows XP Device Drive r Rollback (see "Using Windows Device Dri.
138 Reinstalling Software Enabling Sy stem Restore NOTE: Windows Vista does not disable Sy st em Restore; regardless of low disk space. Therefore, the steps be low apply only to Windows XP . If you reinstall W indows XP with less than 200 MB of free har d-disk space available, System Restore is automatically disabled.
Reinstalling Software 139 2 Immediately upon seeing the blue bar , pr ess <Ctrl><F11>. If you do not press <Ctrl><F11> in time, let the computer finish starting, and then restart the computer again. NOTICE: If you do not want to proceed with PC Restore, click Reboot .
140 Reinstalling Software 3 Double-click the filename DSRIRRemv2.exe . NOTE: If you do not log on as a local administrator , a message appears stating that you that you must lo g on as administrator . Click Quit , and then log on as a local administrator .
Reinstalling Software 141 NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel . 7 Click the check box to confirm that yo u want to continue reformatting the hard drive and r estoring the system so ftware to the factory condition, then click Next .
142 Reinstalling Software NOTICE: The Operating Sy stem media provides options for reinstalling Windows XP . The options can overwri te files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windo ws XP unless a Dell technical support re presentative instructs you to do so.
Adding and Replacing Parts 143 Adding and Replacing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the components in your computer .
144 Adding and Replacing Parts lower -right corner of the Start menu as shown below , and then click Shut Down . The computer turns off after the oper ating system shutdown process is complete. 2 Ensure that the computer and all attached devices ar e turned off.
Adding and Replacing Parts 145 3 Disconnect all telephone or network cables from the computer . NOTICE: T o avoid damaging the sy stem board, you must remove the main battery before you service the computer . 4 Disconnect your computer and all att ached devices from their electrical outlets.
146 Adding and Replacing Parts Inside View of Y our Computer NOTE: If your computer is configured as a des ktop computer , the drives will appear differently .
Adding and Replacing Parts 147 1 power supply 2 sy stem board 3 secondary hard drive bay 4 processor airflow shroud 5 primary hard drive bay 6 card fan 7 processor fan 8 3.
148 Adding and Replacing Parts Sy stem Board Components 1 power connector (12VPOWER) 2 memory module connectors (DIMM_1, DIMM_2, DIMM_3, DIMM_4) 3 battery socket (BA TTERY) 4 memory fan connector (F A.
Adding and Replacing Parts 149 Power Supply DC Connector Pin Assignments * 375- W PSU shown 7 main power connector (POWER) 8 SA T A connectors (SA T A2, SA T A3, SA T A4, SA T A5) 9 FlexBay connector .
150 Adding and Replacing Parts DC Power Connector P1 Pin Number Signal name Wire Color Wire Size 1 +3.3 VDC Orange 18 A WG 2 +3.3 VDC Orange 18 A WG 3 COM Black 18 A WG 4 +5 VDC Red 18 A WG 5 COM Blac.
Adding and Replacing Parts 151 DC Power Connector P2 DC Power Connectors P3 and P5 22 +5 VDC Red 18 A WG 23 +5 VDC Red 18 A WG 24 COM Black 18 AWG Pin Number Signal Name 18-A WG Wire 1 COM Black 2 COM Black 3 +12 V ADC Y ellow 4 +12 V ADC Y ellow Pin Number Signal name 18-AWG Wire 1 +3.
152 Adding and Replacing Parts DC Power Connector P7 DC Power Connectors P8, P9, P13, and P14 Pin Number Signal name 22-AWG Wire 1+ 5 V D C R e d 2C O M B l a c k 3C O M B l a c k 4 +12 V ADC Y ellow Pin Number Signal name 18-AWG Wire 1 +3.
Adding and Replacing Parts 153 DC Power Connector P10 DC Power Connector P12 Pin Number Signal Name 18-A WG Wire 1 +12 V ADC Y ello 2C O M B l a c k 3C O M B l a c k 4+ 5 V D C R e d Pin Number Signal.
154 Adding and Replacing Parts DC Power Connector P15 (525-W PSU Only) Removing the Front Panel CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . 1 F ollow the procedur es in "Before Y ou Begin" on page 143.
Adding and Replacing Parts 155 3 Lift the front panel release lever, a nd then slide the front panel towards the top of the computer to disengage and remove it.
156 Adding and Replacing Parts 4 Using a flat blade screwdriver , slide the chassis intrusion switch out of its slot, then remove the switch and it s attached cable from the computer .
Adding and Replacing Parts 157 5 Connect your computer and devices to electrical outlets, and then turn them on. Resetting the Chassis Intrusion Detector 1 Enter System Setup (see "Entering System Setup" on page 81). 2 Use the up- or down-arrow keys to highlight the Chassis Intrusion menu option, then press <Enter>.
158 Adding and Replacing Parts NOTE: Alway s install memory modules in the order indicated on the sy stem board (see "Sy stem Board Components" on page 148).
Adding and Replacing Parts 159 NOTICE: If you remove your origin al memory modules from the computer during a memory upgrade, keep the m separate from any new modules that you may have, even if the new modules were pur chased from Dell.
160 Adding and Replacing Parts Removing a Memory Module CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . 1 F ollow the procedur es in "Before Y ou Begin" on page 143.
Adding and Replacing Parts 161 4 Align the notch on the bottom of th e memory module with the crossbar in the memory module connector . 1 m emory module connector (DIMM_1) 2 securing clips (2) 3 m emo.
162 Adding and Replacing Parts NOTICE: T o avoid damage to the memory modu le, press the modu le straight down into the connector while applying equal force to each end of the module. 5 Insert the module into the connector until the module snaps into position.
Adding and Replacing Parts 163 Y our Dell computer provides the following slots for PC I and PCI Express cards: • Three PCI car d slots • T wo PCI Express x16 card slots • One PCI Expr ess x8 ca.
164 Adding and Replacing Parts 4 P ress the release tab on the car d rete ntion cover and pivot the cover open. NOTE: Y ou can remove the card retention cover , if des ired, and set it aside.
Adding and Replacing Parts 165 5 If necessary , disconnect any cables connected to the card. Grasp the car d by its top corners, and ease it out of its connector . NOTE: If you are removing the card permanently , install a filler bracket in the empty card-slot opening.
166 Adding and Replacing Parts 6 Reinstall the card r etention cover , if removed. 7 Close the card r etention cover by sna pping it into place to secure the card(s).
Adding and Replacing Parts 167 8 Close the card r etention door by sn apping it into place to secure the card(s). 1 release tab 2 card retention cover 3 card retention door 3 1 2.
168 Adding and Replacing Parts 9 Replace the computer cover , (see "Replacing the Computer Cover" on page 262). NOTICE: T o connect a network cable, first plug the cable into the network port or device and then plug it into the computer . 10 Connect your computer and devices to electrical outlets, and then turn them on.
Adding and Replacing Parts 169 If you removed a network adapter car d, enter System Setup (see "Entering System Setup" on page 81), select Integrated NIC , and then change the setting to On . NOTE: Connect your external audio devic es or your network cable to the audio and network connectors on the back panel of the computer .
170 Adding and Replacing Parts 4 P ress the release tab on the car d rete ntion cover and pivot the cover open. NOTE: Y ou can remove the card retention cover , if des ired, and set it aside. 5 Remove the filler bracket to cr eate a card-slot opening, if necessary .
Adding and Replacing Parts 171 7 Place the card in the connect or and pr ess down firmly . Ensure that the car d is fully seated in the slot, the top of the card is flush with the alignment bar , and the notch in the top of the car d fits around the alignment guide.
172 Adding and Replacing Parts NOTICE: Do not route card cables over or be hind the cards. Cables routed over the cards can prevent the computer cover from closing proper ly or cause damage to the equipment. 8 Connect any cables that should be attached to the card.
Adding and Replacing Parts 173 10 Reinstall the card r etention cover , if removed. 11 Close the card r etention cover by sna pping it into place to secure the card(s). 12 Close the card r etention door by sn apping it into place to secure the card(s).
174 Adding and Replacing Parts 13 Replace the computer cover , (see "Replacing the Computer Cover" on page 262). NOTICE: T o connect a network cable, first plug the cable into the network port or device and then plug it into the computer . 14 Connect your computer and devices to electrical outlets, and then turn them on.
Adding and Replacing Parts 175 16 Install any drivers requir ed for the card, as described in the card documentation. PCI Express Cards Removing a PCI Express Card CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide .
176 Adding and Replacing Parts 5 P ress the release tab on the car d rete ntion cover and pivot the cover open. NOTE: Y ou can remove the card retention cover , if des ired, and set it aside. 6 If necessary , disconnect any cables connected to the card.
Adding and Replacing Parts 177 7 Close the card r etention cover by snappi ng it into place to secure the car d(s). 1 release tab 2 card retention cover 3 card retention door 3 1 2.
178 Adding and Replacing Parts 8 Replace the screw in the alignment bar . 9 Close the card r etention door . 10 Replace the computer cover , (see "Replacing the Computer Cover" on page 262). NOTICE: T o connect a network cable, first plug the cable into the network port or device and then plug it into the computer .
Adding and Replacing Parts 179 13 Update System Setup settings, as needed. If you removed a sound car d, enter System Setup (see "Entering System Setup" on page 81), select Integrated Controller , and then change the setting to On .
180 Adding and Replacing Parts 5 P ress the release tab on the car d rete ntion cover and pivot the cover open. NOTE: Y ou can remove the card retention cover , if des ired, and set it aside.
Adding and Replacing Parts 181 6 Remove the filler bracket to cr eate a card-slot opening, if necessary . 7 P repare the car d for installation. See the documentation that came wi th the card for information on configuring the card, making inter nal connections, or otherwise customizing it for your computer .
182 Adding and Replacing Parts NOTICE: Do not route card cables over or be hind the cards. Cables routed over the cards can prevent the computer cover from closing proper ly or cause damage to the equipment. 9 Connect any cables that should be attached to the card.
Adding and Replacing Parts 183 13 Replace the screw to secur e the PCI Express Car d. 14 Close the card r etention door by sn apping it into place to secure the card(s).
184 Adding and Replacing Parts 15 Replace the computer cover , (see "Replacing the Computer Cover" on page 262). NOTICE: T o connect a network cable, first plug the cable into the network port or device and then plug it into the computer . 16 Connect your computer and devices to electrical outlets, and then turn them on.
Adding and Replacing Parts 185 NOTE: Connect your external audio devic es or your network cable to the connectors on the card. Do not use the connectors on the back panel of the computer . 18 Install any drivers requir ed for the card, as described in the card documentation.
186 Adding and Replacing Parts 1 upper 5.25-inch drive bay (supports an optical drive) 2 lower 5.25-inch drive bay (supports an optica l drive or an additional SA T A hard drive) 3* additional fan (not shown) 4 secondary hard drive bay 5 primary hard drive bay 6 lower 3.
Adding and Replacing Parts 187 Desktop Computer Drive Configurations P ossible fully-populated computer configurations: • Three har d drives (two SAS and on e SA T A, one SAS and two SA T A, or thre.
188 Adding and Replacing Parts About Metal Shields (Present in Some Drive Configurations) NOTICE: If metal shields ar e present in your computer configuration, they must be installed at all times while your computer is in use or your computer may not function properly .
Adding and Replacing Parts 189 General Installation Guidelines When you install a drive, you connect two cables—a DC power cable and a data cable—to the back of the drive. The DC power cable is connected to the power supply while the other end of t he data cable connects an expansion card or the system boar d.
190 Adding and Replacing Parts SA T A Data Cable Connectors SAS Data Cable Connectors 1 SA T A data cable 2 SA T A data connector on the sy stem board 3 SA T A drive 1 power cable 2 SAS connector 3 SA.
Adding and Replacing Parts 191 Drive Cable Colors Hard Drive CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . CAUTION: For configurations with three SAS hard drives, you must install an additional fan (see "Installing an Additional Fan" on page 210).
192 Adding and Replacing Parts T o re move a SAS hard drive : a Disconnect the power cable from the SAS drive. b Remove the SAS connector from the hard drive.
Adding and Replacing Parts 193 6 P ress in on the blue tabs on each side of the hard drive brack et and slide the drive up and out of the prim ary or secondary hard drive bay .
194 Adding and Replacing Parts Installing a Hard Drive or Adding a Second Optional Hard Drive (T ower or Desktop Computer) 1 F ollow the procedur es in "Before Y ou Begin" on page 143. 2 Remove the computer cover (see "R emoving the Computer Cover" on page 145).
Adding and Replacing Parts 195 NOTICE: If you are installing only one hard drive , install it in the primary hard-drive bay . If you are adding a second hard drive , install it in the se condary hard-drive bay . 6 Slide the hard drive into the primary or secondary har d drive bay until it clicks securely into place.
196 Adding and Replacing Parts T o install a S AS hard drive: a Connect the power cable to the SAS connector . b Connect the SAS connector to the hard drive. c Connect the other end of the SAS cable to the SAS controller card. 9 Ensure that all connectors ar e pr operly cabled and firmly seated.
Adding and Replacing Parts 197 11 Connect the computer and devices to electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software r equired for drive operation. 12 If the drive you just installed is the primary drive, insert a bootable floppy disk into drive A.
198 Adding and Replacing Parts 7 If you are r emoving a SAS drive: a Disconnect the power cable form the SAS connector . b Disconnect the SAS connector from the hard drive. c Disconnect the SAS connector from the SAS controller card. 8 Slide the sliding-plate lever to the ri ght to release the shoulder scr ew and slide the drive out of the lower 3.
Adding and Replacing Parts 199 10 If you are r emoving a hard drive that has a metal shield, and are not going to install a replacement drive in the dr ive bay , reinstall the shield in the empty bay (see "About Metal Shi elds (P resent in Some Drive Configurations)" on page 188).
200 Adding and Replacing Parts 6 If you are installing a serial A T A drive: a Connect a power cable to the back of the hard drive and to the power supply . b Connect the serial A T A cable to the back of the har d drive and to the SA T A connector on the system board.
Adding and Replacing Parts 201 Removing an Optional Fourth SA T A Hard Drive (T ower Computer) NOTE: A tower configuration is illustrated. 1 If you are r eplacing a hard drive that contains data that you want to keep, back up your files before you begin this procedur e.
202 Adding and Replacing Parts 7 Slide the sliding-plate lever to rele ase the shoulder scr ew and slide the drive out of the lower 5.25-inch drive bay .
Adding and Replacing Parts 203 6 Connect a power cable to the hard drive and to the power supply . 7 Connect the serial A T A cable to the back of the drive and to the SA T A connector on the system board.
204 Adding and Replacing Parts 6 If you are r emoving a SA T A drive, disconnect the serial A T A cable from the back of the hard drive and from th e SA T A connector on the system board. 7 If you are r emoving a SAS drive: a Disconnect the power cable form the SAS connector .
Adding and Replacing Parts 205 9 Set the drive aside in a secure location. 10 If you are r emoving a hard drive that has a metal shield, and are not going to install a replacement drive in the dr ive bay , reinstall the shield in the empty bay (see "About Metal Shi elds (P resent in Some Drive Configurations)" on page 188).
206 Adding and Replacing Parts Installing an Optional Third Hard Drive (Desktop Computer) CAUTION: For configurations with three SAS ha rd drives, you must install an additional fan (see "Installing an Ad ditional Fan" on page 210). 1 F ollow the procedur es in "Before Y ou Begin" on page 143.
Adding and Replacing Parts 207 7 Slide the hard-drive holder into the lo wer 5.25-inch drive bay until it is securely seated. 1 hard-drive holder 2 hard drive in hard-drive bracket 1 2.
208 Adding and Replacing Parts 8 Connect a power cable to the hard drive and to the power supply . 9 Connect the serial A T A cable to the b ack of the drive and to the SA T A connector on the system board. 1 sliding-plate lever 2 hard-dr ive holder with hard drive The optional third hard drive is located in the lower 5.
Adding and Replacing Parts 209 1 power cable 2 power supply 3 serial A T A cable 4 SA T A connector 5 optional serial A T A hard drive (desktop illustrated) The optional third hard drive is located in the lower 5.25-inch drive bay for desktop computers.
210 Adding and Replacing Parts Installing an Additional Fan CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electr ical shock, alway s unplug your computer from the electrical outlet b efore opening the cover .
Adding and Replacing Parts 211 T o remove the fan: 1 Disconnect the fan cable from the fa n and from the fan connector on the system board. 2 P ress in on the fan release tab and lift to r emove the fan.
212 Adding and Replacing Parts 3 Replace the computer cover (see "Replacing the Computer Cover" on page 262). Drive Panel NOTE: For both tower computers and desktop com puters, your drive panel may or may not have a slot for the IEEE 1394 connector .
Adding and Replacing Parts 213 Removing the Drive Panel (T ower Computer) CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . 1 F ollow the procedur es in "Before Y ou Begin" on page 143.
214 Adding and Replacing Parts Replacing the Drive Panel (T ower Computer) CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . 1 F ollow the procedur es in "Before Y ou Begin" on page 143.
Adding and Replacing Parts 215 NOTE: If you are changing from a desktop orientation to a tower orientation, use the tab on the back of the front panel to rotate the Dell badge, as desired. 6 Replace the front panel (see "Replaci ng the F ront P anel" on page 261).
216 Adding and Replacing Parts Replacing the Drive Panel (Desktop Computer) CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . 1 F ollow the procedur es in "Before Y ou Begin" on page 143.
Adding and Replacing Parts 217 NOTE: If you are changing from a tower orientation to a desktop orientation, use the tab on the back of the front panel to rotate the Dell badge, as desired. 6 Replace the front panel (see "Replaci ng the F ront P anel" on page 261).
218 Adding and Replacing Parts Removing a Drive-Panel Insert NOTICE: Drive-panel inserts may contain screws on the inside. Y ou can attach the screws to new drives th at do not have any screws.
Adding and Replacing Parts 219 3 Ensure that the drive-panel insert is corr ectly seated in the drive panel. Floppy Drive or Media Card Reader CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide .
220 Adding and Replacing Parts NOTE: If you are adding a floppy drive or Media Card Reader to your desktop computer , see "Installing a Floppy Drive or Media Card Reader (Desktop Computer)" on page 228. Removing a Floppy Drive or Media Card Reader (T ower Computer) 1 F ollow the procedur es in "Before Y ou Begin" on page 143.
Adding and Replacing Parts 221 1 power cabl e 2 f loppy drive cable 3 floppy drive connector (FLOPPY) 1 2 3.
222 Adding and Replacing Parts 7 Slide the sliding-plate lever to the ri ght to release the shoulder scr ew and slide the drive or Media Card Read er out of the 3.
Adding and Replacing Parts 223 5 Gently slide the drive into place in th e 3.5-inch bay until you hear a click or feel the drive securely installed. 1 floppy drive 2 screws (4) 1 2.
224 Adding and Replacing Parts 6 If you are installing a floppy drive: a Connect the power cable from to the back of the floppy drive. b Connect the data cable to the back of the floppy drive. 7 If you are installing a Media Card Reader , connect the data cable to the back of the Media Card Reader .
Adding and Replacing Parts 225 9 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 10 Replace the front panel (see "Replaci ng the F ront P anel" on page 261). 11 Replace the computer cover (see "Rep lacing the Computer Cover" on page 262).
226 Adding and Replacing Parts 13 Enter System Setup (see "Entering Syst em Setup" on page 81) and select the appropriate Diskette Drive option (for a floppy drive) or a USB option (for a Media Card Reader). 14 V erify that your computer works corr ectly by running the Dell Diagnostics (see "Dell Diagnostics" on page 107).
Adding and Replacing Parts 227 6 P u ll the desktop drive r etention insert by the handle and set it aside in a safe place. 7 Slide the sliding-plate lever to the right to release the shoulder scr ew and slide the drive out of the 3.5-inch drive bay .
228 Adding and Replacing Parts Installing a Floppy Drive or Media Card Reader (Desktop Computer) 1 F ollow the procedur es in "Before Y ou Begin" on page 143. 2 Remove the computer cover (see "R emoving the Computer Cover" on page 145).
Adding and Replacing Parts 229 5 Gently slide the drive into place unt il you hear a click or feel the drive securely installed. 6 Attach the power and data cables to the floppy drive or Media Car d Reader .
230 Adding and Replacing Parts 8 Replace the desktop drive retainer insert and fold the handle down. 9 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 10 Replace the front panel (see "Replacing the F ront P anel" on page 261).
Adding and Replacing Parts 231 12 Connect your computer and devices to their electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software r equired for drive operation.
232 Adding and Replacing Parts 5 Slide the sliding-plate lever to the ri ght to release the shoulder scr ew and slide the drive out to remove it from the drive bay .
Adding and Replacing Parts 233 Installing an Optical Drive (T ower Computer) NOTICE: In a tower configuration with 4 hard drives, there can on ly be one optical drive which must be installed in the uppe r 5.25-inch drive bay . In this case, the 3rd hard drive will occupy the upper 3.
234 Adding and Replacing Parts 4 If you are installing a new drive, un pack the drive and pr epare it for installation. Check the documentation that accompa nied the drive to verify that the drive is configured for your computer . If you are installing an IDE drive, configure the drive for the cable select setting.
Adding and Replacing Parts 235 8 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 9 Replace the front panel (see "Replaci ng the F ront P anel" on page 261). 10 Replace the computer cover (see "Rep lacing the Computer Cover" on page 262).
236 Adding and Replacing Parts 12 Enter System Setup (see "Entering System Setup" on page 81) and enable the drive. 13 V erify that your computer works corr ectly by running the Dell Diagnostics (see "Dell Diagnostics" on page 107).
Adding and Replacing Parts 237 5 P u ll the drive r etention insert out by the handle and set it aside in a safe place. 6 Slide the drive out and remove it from the drive bay .
238 Adding and Replacing Parts 2 If you are installing a new drive, r emove the drive-panel insert (see "Removing a Drive-P anel Insert" on page 218) and remove the shoulder screws from the inside of the drive-pan el insert and attach the screws to the new drive.
Adding and Replacing Parts 239 5 Check all cable connections, and fo ld cables out of the way to avoid blocking the fan and cooling vents. 6 Replace the front panel (see "Replaci ng the F ront P anel" on page 261). 7 Replace the computer cover (see "Rep lacing the Computer Cover" on page 262).
240 Adding and Replacing Parts 9 Enter System Setup (see "Entering System Setup" on page 81) and enable the drive. 10 V erify that your computer works corr ectly by running the Dell Diagnostics (see "Dell Diagnostics" on page 107).
Adding and Replacing Parts 241 3 If you already have a speak er installed, remove the old speaker : a Disconnect the speaker cable from the speak er connector on the system board. b Simultaneously grasp the bottom of the speaker with your inde x finger and press down on the latch r elease tab with your thumb.
242 Adding and Replacing Parts 4 T o install the speaker: a Align the speaker behind the tabs on the thr ee speaker slots. b Slide down the speaker until the speak er and the latch release tab click into place. c Connect the speaker cable to the speak er connector on the system board.
Adding and Replacing Parts 243 Processor CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electrical shock, alway s unplug your computer from the electrical outlet befor e opening the cover .
244 Adding and Replacing Parts NOTICE: If you are installing a processor upgrade kit from Dell, discard the original heat-sink assembly . If you are not installing a processor upgrade kit from Dell, reuse the original heat-sink assembly when you install your new processor .
Adding and Replacing Parts 245 NOTICE: When replacing the proce ssor , do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket. 6 Gently remove the processor from the sock et. Leave the release lever extended in the r ele ase positi on so that the socket is ready for the new processor .
246 Adding and Replacing Parts 3 Unpack the new processor , being car e ful not to touch the underside of the processor . NOTICE: Y ou must position the processor co rrectly in the socket to avoid permanent damage to the pro cessor and the computer when you turn on the computer .
Adding and Replacing Parts 247 NOTICE: T o avoid damage, ensure that the proc essor aligns pr operly with the socket, and do not use excessive forc e when you instal l the processor . 7 Set the processor lightly in the socket and ensur e that the processor is positioned correctly .
248 Adding and Replacing Parts 11 Replace the computer cover (see "Replacing the Computer Cover" on page 262). NOTICE: T o connect a network cable, first plug the cable into the network port or device and then plug the cable into the computer .
Adding and Replacing Parts 249 CAUTION: A new battery can explode if it is incorrectly installed. Replace the battery only with the same or equivalent type recommend ed by the manufacturer . Discard used batteries according to the manufacturer’ s instructions.
250 Adding and Replacing Parts 1 F ollow the procedur es in "Before Y ou Begin" on page 143. 2 Remove the computer cover (see "R emoving the Computer Cover" on page 145). 3 Locate the battery socket. NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the sy stem board with the object.
Adding and Replacing Parts 251 Replacing the Battery 1 F ollow the procedur es in "Before Y ou Begin" on page 143. 2 Remove the computer cover (see "R emoving the Computer Cover" on page 145). 3 Locate the battery socket. 4 Remove the existing battery (see "Removing the Battery" on page 249).
252 Adding and Replacing Parts I/O-Panel Components Removing the I/O Panel 1 F ollow the procedur es in "Before Y ou Begin" on page 143. 2 Remove the computer cover (see "R emoving the Computer Cover" on page 145).
Adding and Replacing Parts 253 3 Loosen the two captive screws on ea ch side of the heat-sink assembly . CAUTION: Despite having a plastic shield, the heat-sink assembly may be very hot during normal operation. Ensure that the assembly ha s had sufficient time to cool before you touch it.
254 Adding and Replacing Parts 7 Lift the fan release lever and slide th e fan towar d the back of the computer to release it from the bottom and r emove it from the computer . 8 Disconnect the control-panel cable from the I/O panel connector by pulling with the cable loop.
Adding and Replacing Parts 255 Replacing the I/O Panel F ollow the removal procedure in reverse or der , ensuring that the tabs on the top panel, bottom panel, and front panel are secur e.
256 Adding and Replacing Parts Power Supply CAUTION: Before performing any of the proced ures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electr ical shock, alway s unplug your computer from the electrical outlet b efore opening the cover .
Adding and Replacing Parts 257 5 Slide the power supply toward the fron t of the computer by approximately one inch. 6 Lift the power supply out of the computer . Replacing the Power Supply 1 Slide the power supply into place. 2 Replace the four screws that secur e the power supply to the back of the computer chassis.
258 Adding and Replacing Parts 4 On the desktop computer , r eattach the power cables to the side of the hard drive. 5 R un the cables underneath the tabs, and press the tabs to close them over the cables. 6 Replace the computer cover (see "Replacing the Computer Cover" on page 262).
Adding and Replacing Parts 259 7 Remove the system board scr ews. 8 P u ll up on the two tabs, slide the sy stem boar d assembly toward the front of the computer , and then lift the assembly up and away . 9 Place the system board assembly that you just r emoved next to the replacement system boar d.
260 Adding and Replacing Parts Replacing the Sy stem Board 1 T ransfer components from the existing system boar d to the replacement system board: a Remove the memory modules and install them on the replacement board (see "Memory" on page 157).
Adding and Replacing Parts 261 2 Set the jumpers on the replacement syste m boar d so that they are identical to the ones on the existing boar d (see "System Board Components" on page 148).
262 Adding and Replacing Parts Replacing the Computer Cover CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electr ical shock, alway s unplug your computer from the electrical outlet b efore opening the cover .
Getting Help 263 Getting Help Obtaining Assistance CAUTION: If you need to remove the comp uter cover , first disconnect the computer power and modem c ables from all electrical outlets.
264 Getting Help NOTE: Some of the following serv ices are not alway s available in all locations outside the continental U.S. Call your loca l Dell representative for information on availability . T echnical Support and Customer Service Dell's support service is available to answer your questions about Dell™ hardwar e.
Getting Help 265 • Dell Support e-mail addresses mobile_support@us.dell.com support@us.dell.com la-techsupport@dell.com (Latin Amer ica and Caribbean countries only) apsupport@dell.com (Asian/P acific countries only) • Dell Mark eting and Sales e-mail addresses apmarketing@dell.
266 Getting Help Product Information If you need information about additional products available from Dell, or if you would like to place an or der , visit the Dell website at www .dell.com . F or the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell" on page 269.
Getting Help 267 Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’ s automated-support telephone sy stem direct y our call more efficiently. Y ou may also be asked for your Service T ag (located on the back or bottom of your computer).
268 Getting Help Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (i f.
Getting Help 269 Contacting Dell F or customers in the United States , call 800- WWW -DELL (800-999-3355). NOTE: If you do not have an active Inter net connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
270 Getting Help.
Appendix 271 Appendix FCC Notice (U.S. Only) FCC Class B This equipment generates, uses, and ca n radiate radio frequency ener gy and, if not installed and used in accorda nce with the manufacturer’s instruction manual, may cause interference with ra dio and television r eception.
272 Appendix The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: • P roduct name: Dell Pr ecision™ W orkstation T3400 • Model number: DCT A • Company name: Dell Inc.
Glossary 273 Glossary T erms in this Glossary are provided fo r informational purposes only and may or may not describe features inclu ded with your particular computer . A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
274 Glossary bit — The smallest unit of data interpr eted by your computer . Blu-ray Disc ™ (BD) — An optical storage technology o ffering storage capacity of up to 50 GB, full 1080p video resolution (HDTV r e quired), and as many as 7.1 channels of native, uncompressed surround sound.
Glossary 275 CD-R W drive — A drive that can r ead CDs and write to CD-RW (rewritable CDs) and CD-R (recor dable CDs) discs. Y ou can wr ite to CD-RW discs multiple times, but you can write to CD-R discs only once.
276 Glossary DIN connector — A round, six-pin connector th at conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to connect PS/2 k eyboard or mouse cable connectors. disk striping — A technique for spr eading data over multiple disk drives.
Glossary 277 E ECC — error checking and correction — A type of memory that includes special circuitry for testing the accuracy of data as it passes in and out of memory . ECP — extended capabilities port — A para llel connector design that provides improved bidirectional data transmission.
278 Glossary F Fa h r e n h e i t — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water . FBD — fully-buffered DIMM — A DIMM with DDR2 DR AM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDR AM chips and the system.
Glossary 279 H hard drive — A drive that reads and writes data on a hard disk. The terms har d drive and hard di sk are often used interchangeably . heat sink — A metal plate on some proce ssors that helps dissipate heat.
280 Glossary IrD A — Infrared Data Association — The or ganization that cr eates international standards for infrar ed communications. IRQ — interrupt request — An electronic path way assigned to a specific device so that the device can communica te with the processor .
Glossary 281 M Mb — megabit — A measuremen t of memory chip capacity that equals 1024 Kb. Mbps — megabits per second — One million bits per second. This measurement is typically used for transmission speeds for networks and modems. MB — megabyte — A measurement of data st orage that equals 1,048,576 bytes.
282 Glossary MP — megapixel — A measur e of image re solution used for digital cameras. ms — millisecond — A measure of time th at equals one thousandth of a second. Access times of storage device s are often measur ed in ms. N network adapter — A chip that provides network capabilities.
Glossary 283 PCI Express — A modification to the PCI interface that boosts the data transfer rate between the processor and the d evices attached to it. PCI Express can transfer data at speeds from 250 MB/sec to 4 GB/sec. If th e PCI Express chip set and the device ar e capable of different speeds, they will operate at the slower speed.
284 Glossary read-only — Data and/or files you can view but cannot edit or delete. A file can have read-only status if: • It r esides on a physically write-pr otected floppy disk, CD, or DVD. • It is located on a network in a dir ectory and the system administrator has assigned rights only to specific individuals.
Glossary 285 SDRAM — synchronous dynamic random-access memory — A type of DR AM that is synchronized with the optimal clock speed of the processor . serial connector — An I/O port often used to co nnect devices such as a handheld digital device or digital camera to your computer .
286 Glossary The number of colors and resolution that a program displays depends on the capabilities of the monitor , the video cont roller and its drivers, and the amount of video memory installed in the computer . S-video TV -out — A connector used to attach a TV or digital audio device to the computer .
Glossary 287 UMA — unified memory allocation — System memory dynamically allocated to video . UPS — uninterruptible power supply — A backup power source used when the electrical power fails or drops to an un acceptable voltage level. A UPS keeps a computer running for a limited amount of time when there is no electrical power .
288 Glossary A common type of virus is a boot virus, which is stored in the boot sectors of a floppy disk. If the floppy disk is left in the drive when the computer is shut down and then turned on, the computer is infected when it r eads the boot sectors of the floppy disk expecting to find the operating system.
Glossary 289 Z ZIF — zero insertion force — A type of so cket or connector that allows a computer chip to be installed or removed with no st r ess applied to either the chip or its socket.
290 Glossary.
デバイスDell T3400の購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
Dell T3400をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはDell T3400の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Dell T3400の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Dell T3400で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Dell T3400を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はDell T3400の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Dell T3400に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちDell T3400デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
