DellメーカーVostro PP36の使用説明書/サービス説明書
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www .dell.com | support.dell.com Dell™ V ostro™ 1310, 1510, 1710, and 2510 Setup and Quick Reference Guide This guide provides a features over view , specifications, and quick setup, software, and troubleshooting in formation for your computer .
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to ha rdware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death.
Contents 3 Contents 1 About Y our Computer . . . . . . . . . . . . . . . . . 7 Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7 Back View . . . . . . . . . . . . . . . . . . . . . . . . . 8 Battery Removal . . . . . . . . . . . . . . . .
4 Contents Error Messages . . . . . . . . . . . . . . . . . . . 33 Dell Diagnostics . . . . . . . . . . . . . . . . . . . 38 Solving Problems . . . . . . . . . . . . . . . . . . . . 40 Power Problems . . . . . . . . . . . . . . . . . . 41 Memory Problems .
Contents 5 Problems With Y our Order . . . . . . . . . . . . . . . . 61 Product Information . . . . . . . . . . . . . . . . . . . 61 Returning Ite ms for Wa rr anty Repair or Credit . . . . . 62 Before Y ou Call . . . . . . . . . . . . . . . . . . . .
6 Contents book.book Page 6 Tuesday, June 17, 2008 6:17 PM.
About Y our Computer 7 About Y our Computer Front V iew A 9 2 3 4 6 7 1 5 8 9 11 13 10 14 15 16 12 book.book Page 7 Tuesday, June 17, 2008 6:17 PM.
8 About Y our Computer Back V iew 1 display 2 power button 3 device status lights 4 keyboar d status lights 5 media controls (volume, forward, r e verse, stop, play , eject) 6 ke yb o ard 7 security c.
About Y our Computer 9 CAUTION: Do not block, push objects into, or allow dust to accumula te in the air vents. Do not store your Dell™ computer in a low-airflow envir onment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
10 About Y our Computer F or more information about the battery , see the Dell T echnology Guide at support.dell.com . Wireless Switch Use the wire less switch to locate netwo rks or to enable or disable wireless network devices. F or more information about the wire less switch, see the Dell T echnology Guide on your computer or at support.
Setting Up Y our Computer 11 Setting Up Y our Computer Quick Setup CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions that sh ipped with your computer . CAUTION: The AC adapter works with electrica l outlets worldwide.
12 Setting Up Y our Computer 3 Connect USB devices, such as a mouse or k eyboard (optional). 4 Connect IEEE 1394 devices, such as a media player (optional).
Setting Up Y our Computer 13 6 Connect to the Internet (optional). See "Connecting to the Internet" on page 13 for mor e information. Connecting to the Internet NOTE: ISPs and ISP offerings vary by country . T o connect to the Internet, you need a modem or network connection and an Internet service provider (ISP).
14 Setting Up Y our Computer Setting Up Y our Internet Connection T o set up an Internet connection with a desktop shortcut provided by your ISP : 1 Save and close any open files, and e xit any open programs. 2 Double-click the ISP icon on the Microsoft ® W indows ® desktop.
Setting Up Y our Computer 15 Microsoft Windows Vista ® 1 Save and close any open files, and exit any open programs. 2 Click the W indows Vista Start button → Control P anel 3 Under Network and Internet, click Connect to the Internet .
16 Setting Up Y our Computer NOTE: Y ou can transfer information from an old computer to a new computer by directly connecting a serial cable to the input/output (I/O) ports of the two computers.
Setting Up Y our Computer 17 6 On the What do you want to transfer? scr een, select the items you want to transfer and click Next . After the information has been copied, the Completing the Collection Phase scre en appears.
18 Setting Up Y our Computer 6 When the disk creation completes and the Now go to your old computer message appears, do not click Next . 7 Go to the old computer . T o copy data from the old computer : 1 On the old computer , insert the wizard disk, and click Start → Ru n .
Specifications 19 Specifications NOTE: Offerings may vary by region. Fo r more information regarding the configuration of your computer , click Start → Help and Support and select the option to view information about your computer . Processor P rocessor type Dell™ V o stro™ 1310, 1510, and 1710: •I n t e l ® Core ™ 2 Duo (1.
20 Specifications ExpressCard NOTE: The ExpressCard slot is designed only fo r ExpressCards. It does NOT support PC Cards. ExpressCar d controller integrated ExpressCar d connector • 54-mm Expr essCar d slot (supports both USB- and PCIe-based interfaces) Cards supported ExpressCar d/54 (54 mm) (2.
Specifications 21 Minimum memory V ostro 1310, 1510, and 1710: 512 MB V ostro 2510: 1 GB Maximum memory 4 GB NOTE: In order to take advantage of the dual-c hannel bandwidth capability , both memory slots must be populated.
22 Specifications Communications Modem supports external USB modem Network adapter V ostro 1310, 1510, 1710, and 2510: • 10/100/1000 Ethernet LAN on system board W ireless internal support for PCI-e Mini-Card WLAN and card with Bluetooth V2.
Specifications 23 Audio Audio type high-definition audio (HD A) Audio codec Realtek ALC268 Stereo conversion 24-bit (analog-to-digital and digital-to-analog) Interfaces: Internal Azalia External micro.
24 Specifications Wi d t h V ostro 1310: • 286 mm (11.26 inches) V ostro 1510 and V ostro 2510: • 333.1 mm (13.114 inches) V ostro 1710: • 383.0 mm (15.0 inches) Diagonal V ostro 1310: • 339.5 mm (13.366 inches) V ostro 1510 and V ostro 2510: • 393.
Specifications 25 Keyboard Number of keys V ostro 1310, V ostro 1510, and V ostro 2510: • 84 (U.S./Canada); 85 (Europe); 88 (Japan) V ostro 1710: • 105 (U.S./C hinese); 106 (Europe/Brazil); 109 (Japan) Layout QWER TY/AZER TY/Kanji Size: Standard full sized Maximum V ostro 1310, V ostro 1510, and V ostro 2510: • 283.
26 Specifications Battery T ype V ostro 1310: • 4-cell "smart" lithium ion • 6-cell "smart" lithium ion • 9-cell "smart" lithium ion V ostro 1510 and V ostro 2510: .
Specifications 27 Ampere hours 6-cell (2.6 AHr) primary battery 6-cell (2.2 AHr) primary battery 9-cell (2.6 AHr) primary battery V oltage 14.8 V (4 cell) 11.
28 Specifications Dimensions (90 W): Height 33.8–34.6 mm (1.34–1.36 inches) Wi d t h 60.9 mm (2.39 inches) Depth 153.4 mm (6.04 inches) W eight (with cables) 0.46 kg (1.01 lb) T emperature range 0° to 35°C (32° to 95°F) Phy sical Height V ostro 1310: • 23.
Specifications 29 W eight V ostro 1310: • minimum 2.1 kg (4.630 lb) with 4-cell battery V ostro 1510 and V ostro 2510: • minimum 2.8 kg (6.173 lb) with 6-cell battery V ostro 1710: • minimum 3.
30 Specifications book.book Page 30 Tuesda y, June 17, 2008 6:17 PM.
T roubleshooting 31 T roubleshooting CAUTION: T o guard against the likelihood of elec tric shock, laceration by moving fan blades, or other expected injuries, alway s unplug your computer from the electrical outlet before opening the cover .
32 T roubleshooting If your computer b eeps during start-up: 1 W rite down the beep code. 2 R un the Dell Diagnostics to identif y a mor e serious cause (see "Dell Diagnostics" on page 38). Code (repetitive short beeps) Description Suggested Remedy 1 BIOS checksum failure.
T roubleshooting 33 Error Messages CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions that sh ipped with your computer . If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.
34 T roubleshooting D RIVE NOT READY — The operation r equires a har d drive in the bay befor e it can continue. Install a hard drive in the hard drive bay . See your Service Manual at support.dell.com for more information. E RROR READING PCMCIA CARD — The computer cannot identify the ExpressCar d.
T roubleshooting 35 H ARD - DISK DRIVE FAILURE — The har d drive does not respond to commands from the computer . Shut down the com puter , remove the hard drive (see your Service Manual at support.dell.com ), and boot the computer from a CD. Then, shut down the computer , reinsta ll the har d drive, and restart the computer .
36 T roubleshooting M EMORY ADDRESS LINE FAILURE AT ADDRESS , READ VALUE EXPECTING VALUE — A memory module may be faulty or im properly seated. Reinstall the memory modules and, if necessary , replace them. See your Service Manual at support.dell.com for mor e information.
T roubleshooting 37 O PERATING SY STEM NOT FOUND — Reinstall the har d drive (see your Service Manual at support.dell.com ). If the problem persists, run the Dell Diagnostics (see "Dell Diagnostics" on page 38). O PTIONAL ROM BAD CHECKSUM — The optional ROM has failed.
38 T roubleshooting T IME - OF - DAY CLOCK LOST POWER — System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery . If the problem persists, try to restor e the data by entering the system setup program, then immediately e xit the program (see your Service Manual at support.
T roubleshooting 39 It is recommended that you print these procedur es befor e you begin. NOTICE: The Dell Diagnostics wo rks only on Dell computers. NOTE: The Drivers and Utilities media is optional and may n ot ship with your computer . See your Service Manual at support.
40 T roubleshooting Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down and r estart the computer .
T roubleshooting 41 Power Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety information that shippe d with your computer . I F THE POWER LIGHT IS OFF — The computer is either turned off or is not receiving power .
42 T roubleshooting E LIMINATE INTERFERENCE — Some possible causes of interference ar e: • P ower , keyboar d, and mouse extension cables • T oo many devices connected to the same power strip .
T roubleshooting 43 Lockups and Software Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety information that shippe d with your computer .
44 T roubleshooting A program is designed for an earlier Microsoft ® Windows ® operating sy stem R UN THE P ROGRAM C OMPATIBILITY W IZARD — Wi n d o w s X P : The P rogram Compatibility W izard configur es a program so that it runs in an environment similar to non- XP operating system environments.
T roubleshooting 45 B ACK UP YOUR FILES IMMEDIATELY • Use a virus-scanning program to check the hard drive, floppy disks, CDs, or D VDs • Save and close any open files or programs and shut down yo.
46 T roubleshooting Clicking the Dell Support Icon Click or right-click the icon to perform the following tasks: • Check your computing environment. • View the Dell Support Utility settings. • Access the help file for the Dell Support Utility . • View fr equently asked questions.
Reinstalling Software 47 Reinstalling Software Drivers Identifying Drivers If you e xperience a problem with any de vice, identify whether the driver is the source of your problem and, if necessary , update the driver . Wi n d o w s X P: 1 Click Start → Control P anel .
48 Reinstalling Software Returning to a Previous Device Driver V ersion Wi n d o w s X P: 1 Click Start → My Computer → P roperties → Hardware → Device Manager . 2 Right-click the device for which the new driver was installed and click P r operties .
Reinstalling Software 49 3 When the InstallShield Wizard Complete window appears, r emove the Drivers and Utilities media and click Fi n i s h to restart the computer . 4 When you see the W indows desktop, reinsert the Drivers and Utilities media. 5 At the W elcome Dell System Owner scr een, click Next .
50 Reinstalling Software 6 Click Browse and browse to the location to which you pr eviously copied the driver files. 7 When the name of the appropriate driv er appears, click the name of the driver → OK → Next . 8 Click F inish and r estart your computer .
Reinstalling Software 51 Starting Sy stem Restore W indows V ista : 1 Click Start . 2 In the Start Search box, type System Restore and pr ess <Enter>. NOTE: The User Account Control window may appear . If you are an administrator on the computer , click Continue ; otherwise, contact your administrator to continue the desired action.
52 Reinstalling Software Enabling Sy stem Restore NOTE: Windows Vista does not disable Sy st em Restore; regardless of low disk space. Therefore, the steps be low apply only to Windows XP . If you r einstall W indows XP with less than 200 MB of free har d-disk space available, System Restore is automatically disabled.
Reinstalling Software 53 4 T o access the recovery options, log on as a local user . T o access the command prompt, type administrator in the User name field, then click OK . 5 Click Dell F actory Image Restore . NOTE: Depending upon your configurati on, you may need to select Dell Factory T ools , then Dell Factory Image Restore .
54 Reinstalling Software NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer . Use the Dell Drivers and Utilities media to load any required drivers.
Reinstalling Software 55 4 T o access the recovery options, log on as a local user . T o access the command prompt, type administrator in the User name field, then click OK . 5 Click Dell F actory Image Restore . NOTE: Depending upon your configurati on, you may need to select Dell Factory T ools , then Dell Factory Image Restore .
56 Reinstalling Software T o r einstall W indows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly of the computer . Use the Dell Drivers and Utilities media to load any required drivers.
Finding Information 57 Finding Information NOTE: Some features or media may be optional and ma y not ship with your computer . Some features or media may n ot be available in certain countries. NOTE: Additional information may ship with your computer .
58 Finding Information Safety , Regulatory , W arranty , and Support Documentation This type of information may have shipped with your computer . F or additional regulatory information, see the Regulatory Compliance Homepage on www .dell.com at the following location: www .
Getting Help 59 Getting Help Obtaining Assistance CAUTION: If you need to remove the comp uter cover , first disconnect the computer power and modem c ables from all electrical outlets.
60 Getting Help T echnical Support and Customer Service Dell's support service is available to answer your questions about Dell™ hardwar e. Our support staff uses computer -based diagnostics to provide fast, accurate answers.
Getting Help 61 • Dell Mark eting and Sales e-mail addresses apmarketing@dell.com (Asian/P acific countries only) sales_canada@dell.com (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous , and use your e-mail address as your passwor d.
62 Getting Help Returning Items for W arranty Repair or Credit P r epare all items being r eturned, whether for repair or cr edit, as follows: 1 Call Dell to obtain a Return Materi al Authorization Number , and write it clearly and prominently on the outside of the box.
Getting Help 63 Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorizatio n Numb er (if.
64 Getting Help Contacting Dell F or customers in the United States , call 800- WWW -DE LL (800-999-3355). NOTE: If you do not have an active Internet connection, yo u can find contact information on your purchase invoice, pa cking slip, bill, or Dell product catalog.
Index 65 Index B beep codes, 31 C CDs/D VDs operating system, 5 7 computer beep codes, 3 1 crashes, 4 3 - 4 4 stops r esponding, 4 3 contacting Dell, 64 D Dell contacting, 6 4 F actory Image Restor e,.
66 Index I Internet connection about , 1 3 options, 1 3 setting up, 1 4 M memory problems, 4 2 messages error , 3 3 O operating system Dell F actory Image Restore, 5 2 m e d i a , 53, 55 r einstalling.
Index 67 T telephone numbers, 64 transferring information to a new computer , 15 troubleshooting Dell Diagnostics, 3 8 restor e to previous state, 5 0 W W indows Vista Dell F actory Image Restore, 5 2.
68 Index book.book Page 68 Tuesda y, June 17, 2008 6:17 PM.
デバイスDell Vostro PP36の購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Dell Vostro PP36をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはDell Vostro PP36の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Dell Vostro PP36の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Dell Vostro PP36で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Dell Vostro PP36を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はDell Vostro PP36の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Dell Vostro PP36に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちDell Vostro PP36デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。