EmotivaメーカーDMC-1の使用説明書/サービス説明書
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USER’S GUIDE.
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T ABLE OF C ONTENT S Safety Precautions ................................................... 8 NEC (National Electrical Code) Standards ............................ 10 A Note for the C able T elevision ( CA T V ) Installer .............................
DMC-1 Rear Panel Layout (Continued).................. 19 Audio Inputs ..................................................................................................................... 19 Ground Screw ...............................................
M1, M2 and M3 Macro Buttons ....................................................................................... 38 Quick Start Setup Instructions ............................... 39 Adding Ba tteries to the Remote C ontrol .........................
Z ONE 2 Menu .................................................................................................................... 55 SETTINGS Menus (Continued) ............................................... 56 SPEAKERS Menu - SIZE....................
T roubleshooting Guide ........................................... 84 No Sound (from one or more full range speak ers) ........................................................ 84 No Subw oofer (or poor output) .........................................
Page 8 Page 9 Safety Precautions Read this Owner ’ s Guide thor oughly bef ore attempting to install and congure the Emotiva DMC-1 Media Center . All the saf ety and operation instructions should be read before any operation of the component(s) begin.
Page 8 Page 9 The user should not attempt to ser vice the DMC-1 Media Center beyond the means described in this Owner ’ s Guide. All other servicing should be referr ed to qualied service personnel.
Page 10 Page 1 1 NEC (National Electrical Code) Standards A Note for the Cable T elevision (CA TV) Installer Thi s remin der is to call the CA T V system instal ler ’ s atten tion to Article 820- 40.
Page 10 Page 1 1 Thank Y ou for your DMC-1 Purchase Dear Home Entertainment Enthusiast, Thank y ou for pur chasing the Emotiva DMC-1 Digital Media Controller .
Page 12 Page 13 Unpacking the DMC-1 The Emotiva DMC-1 Preamplier and A/V Controller should reach you in awless condition. I f you notice any shipping damage or other issues upon unpacking the unit, please contact your Emotiva Retailer immediately .
Page 12 Page 13 Features of the DMC-1 A/V Controller • 24-bit Crystal S emiconductor ® Analog to Digital converter • 24-bit, 192 kHz Analog D evices ® Digital to Analog conv er ters • 32-bit, .
Page 14 Page 15 DMC-1 Front Panel Features Power Button This tur ns the DMC-1 on or o . It is a non- latching momentar y button. I f you press Z II rst, it can turn on Zone 2 (even if the Main Zone is o ). IMPORT ANT – Please note the DMC-1 requires initialization af ter the power cord is plugged into the A C receptacle.
Page 14 Page 15 Input Select Buttons Use these contr ols to select the sourc e that you want to listen to and/or view . Usi ng the On Scre en Dis pla y (O SD) INPU TS men u, eac h input can be adjusted in level so that all the inputs have simila r volume s.
Page 16 Page 17 Additional Front Panel Features COM/RECV Thi s light pulse s to veri fy fron t panel volu me LEVEL or INPUT SELECT OR comma nds are being sense d, or that the remote c ontrol commands are being sensed . ZONE TWO POWER This light is on when Z one 2 is turned on.
Page 16 Page 17 Audio/Video Inputs These Audio , Component Video , Composite-Video and S -V ideo inputs connect to the outputs of your audio video components. When these inputs are selected, the audio will be heard in your system and the video will be seen on the T V screen.
Page 18 Page 19 Infrared (IR) Inputs These are used in custom installations to control the Main Zone and Zone 2 from a remote location. The input accepts 1/8" mono mini-jacks from standard remote control IR equipment, such as those made by Xantech and other companies.
Page 18 Page 19 DMC-1 Rear Panel Layout (Continued) Ground Screw This is commonly used for the ground connection wire of a turntable, to prevent any hum in your speakers. I t is tied to the chassis ground , and may be used as needed. Not e: It is not nece ssary or desi r able to co nnect this to an electrical ground .
Page 20 Page 21 IEC Line Cord Socket The DMC-1 comes with a detachable line cor d which conn ects here . Plug the line cord into an A C wall socket or pow er strip which is correctly congured with the voltage and current supply specied f or the DMC-1.
Page 20 Page 21 Installation and Connections Obser ve the f ollowing precautions when choosing a loca tion for y our Emotiva DMC-1: 1) Protect it from prolonged exposur e to direct sunlight and other dir ec t sources of heat, such as heating vents and r adiators.
Page 22 Page 23 them o . Some hav e to be remov ed with a twisting action. Be gentle or you may damage the jacks of your DMC-1, or other components . • Many audiophile signal cables are intended to be hooked up in one direction. I f this is the case the cables will be marked with arrows the dir ec tion of signal ow .
Page 22 Page 23 Connection T ips for Video Quality and Flexibility The Emotiva DMC-1 has thr ee types of video connections on board: What is Composite Video? Composite video signals are connected between products with a single 75- ohm coax cable with Y ellow RCA connectors on each end.
Page 24 Page 25 Audio is not switched through the HDMI connections on the external HSM-2 switcher nor are any of the other video inputs "transferred" ov er to the HDMI output . If y ou do not connect any HDMI inputs, there will be no output on HDMI.
Page 24 Page 25 Here are tw o connection options: Option 1 This shows independent 12 VDC outputs that will turn on any compatible external amplier with a 12 VDC trigger input.
Page 26 Page 27 Connection Diagrams Connecting a DVD-Video Player (Analog Audio and Composite Video) This conguration shows a DVD -V ideo player connec tion where the audio output from the DVD player is taken from the analog outputs (Red and White RCA jacks) and video output is taken from the Composite V ideo output (the Y ellow RCA jack).
Page 26 Page 27 Connecting a DVD-Video Player (Digital Audio and Component Video) Th is c on gur atio n sho ws a DVD- Vi deo pla yer con ne ctio n whe re the aud io ou tp ut fr om the DVD pla yer is taken from the digital output ( Coaxial or Optical) and video output is taken from the Component Video outputs (the Red/Blue/Gr een trio).
Page 28 Page 29 Connecting to the TV or Projector using Component V ideo This conguration shows the DMC-1 connections to the “ main ” video display where video output is taken from the Component Video outputs (the Red/Blue/Green trio) labeled “MAIN” on the back panel of the DMC-1.
Page 28 Page 29 Connecting a VCR (Analog Audio and Composite Video) This conguration sho ws a VCR connection where the audio output from the VCR is taken from the analog outputs (Red and White RCA jacks) and video output is taken from the Composite Video output (the Y ellow RCA jack).
Page 30 Page 31 Connecting a CD Player (Analog Audio) This congur ation shows a CD Pla yer connection wher e the audio output fro m the CD Pla yer is take n from the analog outputs (Red and White RCA jacks).
Page 30 Page 31 Connecting a Cassette T ape or DA T Deck This congura tion shows a Cassette T ape Deck conne ction wher e the audio output is taken from the left and right audio outputs (may also be labeled PLA Y ).
Page 32 Page 33 Connecting the 8-Channel Analog Inputs This conguration shows the 8-channel inputs that would be used for DVD-A, SACD , and other DSP bypass situations. Y ou may also elec t to use this input choice if your DVD -V ideo player has its own surround proc essor or if you hav e an ex ternal (dedicated) surround pr ocessor .
Page 32 Page 33 Connecting the AM and FM Antennas This conguration shows the AM and FM an tenna connections. The AM antenna should be a “loop ” style antenna with t wo wires that connect into the AM ANTENNA receptacles. The FM antenna must terminate int o an “F st yle ” connector and has a 75 Ohm impedance.
Page 34 Page 35 Connecting an Amplier (MAIN ZONE) This conguration shows the MAIN ZONE connections to a multi- channel amplier . Y ou may use single ended RCA audio cables or the preferred balanced XLR audio connections.
Page 34 Page 35 Connecting an Amplier (ZONE 2) This congur ation show s the ZONE 2 connec tions to a 2-channel amplier . The output is a left and right RCA c onnec tion. Zone 2 does not have the option of balanced XLR c onnec tions. Also note the connection of the 12 VDC trigger to turn the amplier on.
Page 36 Page 37 Connecting an Amplier (ZONE 2) This congur ation show s the ZONE 2 connec tions to a 2-channel amplier . The output is a left and right RCA c onnec tion. Zone 2 does not have the option of balanced XLR c onnec tions. Also note the connection of the 12 VDC trigger to turn the amplier on.
Page 36 Page 37 Overview of the DMC-1 Remote • F ully back lit • Pre-programmed for most brands of A/V equipment • Learns commands fr om your other r emote controls • Macro featur e lets yo u .
Page 38 Page 39 LCD Display The top line shows the present device, mode or status, and it shows when a remote command is being transmitted. The bottom line shows the page number , status and basic instructions during progr amming. The main par t of the display shows the labels of the ten DEVICE buttons.
Page 38 Page 39 Quick Start Setup Instructions Most features of the Emotiva DMC-1 can be operated by the remote control’ s EMO section. F or the best Home Theater per formance, you sh ou ld cali bra te yo ur spea kers and cus tomi ze th e DMC-1 settings for your system.
Page 40 Page 41 Safet y Prec aution - Make sure that all of your equipment remains unplugged from the AC mains until you have made all the c onnec tions.
Page 40 Page 41 NO TE: you can quit the OSD at any time by pressing EXIT on the remote . Any changes you make will be sav ed. Ther e is no need to navigate back through previous pages, unless you want t o make more changes . When the OSD is active, the DMC-1 front panel display shows an abbreviated message of where you currently are in the menus .
Page 42 Page 43 FEA TURE P AGE NUMBER Remote C ontrol P age 43 On-S creen Display Page 51 Sp eak er Size Page 56-57 Sp eak er Position Page 58 Sp eak er Calibration Page 59 Bass Ma nagement Page 63 Surround Mo des Page 63-66 Step 20 - The DMC-1 has many more options which are described in fur ther detail in the OSD menu sec tion on page 51.
Page 42 Page 43 Operation of the DMC-1 using the Remote T urning on the MAIN Zone 1) Press the remote ’ s MAIN button to make sure the display is on the main display menu. 2) Press the EMO device button to set the remote to opera te the DMC-1. The display changes to show the DMC-1 input selections.
Page 44 Page 45 Programming and Conguring YOUR Components Y ou must en ter the SE TUP mode t o prog ram the remote control f or the other components in your system, and t o customize it for y our con venience.
Page 44 Page 45 9) T est the remote to see which butt ons will operate your equipment. F or exampl e, if you were tr ying to control your T V , check the power , channel up and down, and volume up and down.
Page 46 Page 47 4) T o edit a F A V button, press F A V and select the button you want fr om the v e pages. Use P A GE or F A V to change pages to nd the one you want. G o to step 5. (Read about F A V programming in the subsequent paragr aphs) 5) Pr ess the button you want to edit and the rst character will ash.
Page 46 Page 47 PUNCH This mode allows you to set up the volume, channel up/down and transport buttons so they will work for your main devices , no matter which device the remote is set for . F or example, the v olume buttons can operate the T V , even if the remote is set to VCR.
Page 48 Page 49 4) Selec t S A VE , or press EXIT to make no change. Either of these will return you to the SE TUP menu. MACRO The macro mode allows y ou to set up cer tain buttons to transmit up to 20 c ommands in sequence.
Page 48 Page 49 CLONE This f eature allows you to easily copy all of the commands and labels fr om one Emotiva r emote (of the same type) to another . 1) Set both remotes on a at sur face, with their IR windows pointing towar ds each other , about 1 or 2 inches apar t.
Page 50 Page 51 The On-Screen Display (OSD) Functions V ideo Connections Th e On Scr een Di spla y (O SD ) fun ctio n is pr ese nt at th e MAI N Com posi te Vi de o , S-V id eo , or Co mpon ent Video outputs. It is also present at the output labeled VID2/MON2, but only if it is set to MON2 in the progr amming steps using the OSD .
Page 50 Page 51 OSD Menus The rst menu of the On Screen Display (OSD) has the follo wing items listed. TRIMS, MODES, T ONE, INPUTS, SE T TINGS, and an EXIT option to quit programming . Pr ess MENU on the Emotiva remote to br ing up the rst OSD menu screen.
Page 52 Page 53 MODES Menu Dynamic Range Th is is the ra nge in lev el betw ee n the lou dest sou nd and quie te st soun d during Dolby Digital and DT S playback only . The options are QUIET (narr ow range) , MEDIUM (av erage ran ge) and LARGE (wide ra nge) .
Page 52 Page 53 T ONE Menu The Bass and T reble can be boosted or cut b y up to 10 dB. INPUTS Menu These menus let you select which input you would like to congure . Pressing the joy stick right on each input brings up a second menu which allows you to congure what happens when each input is selected.
Page 54 Page 55 T uner Preset Menu Thi s allo ws you to set the AM/F M ban d and freq uency of up to 40 radi o stations. They can be recalled quickly and set as favorite stations on the remote c ontrol . See pages 67-68. F or FM stations, tr y to selec t the Stereo-NR (noise reduction) for the best rec eption.
Page 54 Page 55 SETTINGS Menus MAIN ZONE Menu Po wer Up S ource This sets the input source which the EMO button will then always select whenever the DMC-1 is turned on. Po wer Up Volume Mode Th is let s yo u ch oo se the v ol um e le vel the DM C- 1 r each es whe n it is tur ned on.
Page 56 Page 57 SETTINGS Menus (Continued) SPEAKERS Menu - SIZE This menu allows you to enter the size of your speakers. The bass man agem ent of the DMC- 1 wil l then autom ati cal ly assi gn each spea ker a frequency range based on your prefer ences.
Page 56 Page 57 SETTINGS Menus (Continued) higher frequenc y range above the crossover point selected for the subwoofer . Remember that if you are not completely sure (or if you choose to play it safe.
Page 58 Page 59 SETTINGS Menus (Continued) SPEAKERS Menu - POSITION This menu allows you to enter the distance from your listening posit ion to the various speak ers.
Page 58 Page 59 SETTINGS Menus (Continued) SPEAKERS Menu - CALIBRA TION The calibration procedure allows you to adjust the volume level of each speaker in tur n until they are all equal. This will giv e you the best Home Th eate r per formanc e. Y ou should only do this calibratio n when you are sitting in y our usual listening/viewing position.
Page 60 Page 61 SETTINGS Menus (Continued) Dolby Digital, Dolby Pr o Logic and DT S soundtracks are designed to be played back on a properly calibrated Home Theat er . The sounds from each speaker will be at the correct r elative levels , as the movie sound director designed them.
Page 60 Page 61 SETTINGS Menus (Continued) VIDEO Menu OSD POPUP ( V olume, Source , and Mode) When enabled, a “pop-up ” message appears on your T V any time the volume (including mute or on-the -y trims), source, or surround mode are changed.
Page 62 Page 63 SETTINGS Menus (Continued) SOFTW ARE Menu This menu is used to show the current revision levels of system software within your DMC-1. It also allo ws the DMC-1 Flash memory software to be upgraded by use of the RS-232 port.
Page 62 Page 63 Special Features of the Emotiva DMC-1 Bass Management Unlike higher frequencies, it is dicult to discern exac tly from which direction lower bass is coming . The DMC-1 has a bass management system which takes advantage of this eect.
Page 64 Page 65 DOLB Y PRO L OGIC II and DOLBY PRO L OGIC IIx This is the conv entional two -channel stereo mode with sound from your lef t and right speakers. The DMC-1 bass management lets you use your subwoof er to handle the lower frequenc y range.
Page 64 Page 65 SOURCE DIRECT This mode bypasses all DSP , T one, and bass management circuits. It is stereo analog only , and o ers the shor test signal pa th through the DMC-1. Only the front lef t and right speakers are engaged. Do not use this mode for dig ital- only sour ces, as it only routes the analog audio .
Page 66 Page 67 D TS ES (6.1) All DTS-ES sources have the surround back channel matrixed into the lef t and right sur rounds . Newe r DVD rel eases also have a discret e surround back channel, in addition to the same inf ormation matrixed . DISCRETE ES sources: the DMC-1 DTS-ES discret e decoder will decode the discrete surround back channel.
Page 66 Page 67 T uner Operation The T uner is selec ted either by rotating the manual input selector on the front panel, or by touching the TUNER button in the remote ’ s EMO mode. The front panel display shows the frequency of the last station you wer e listening to.
Page 68 Page 69 Recalling a Preset Sta tion Once you have selec ted the T uner , you can quick ly recall a station by pressing its preset number , either on the front panel or by using the remote ’ s numeric keypad, F A V buttons , or the channel up and down buttons .
Page 68 Page 69 Recording Recording t o a T ape Player Input signals from an audio source playing in the DMC-1 can be recorded using the left and right audio outputs. The tape player will receive a straight copy of the analog source signal going in, unaected by the volume , tone, or any sur round modes.
Page 70 Page 71 Zone 2 Operation If you have an amplier and a pair of speakers in a second room or area (Zone 2), they can play an analog stereo source independent of what is playing in the Home Thea ter room (Main Zone). Y ou can also play the same source as selec ted in the M ain Zone.
Page 70 Page 71 P AGE 1 This allows you to selec t the inputs to play in Zone 2. Z2MAI (main) allows Z one 2 to play what ever is playing in the Main Z one. Pr ess P AGE to show the next page: P AGE 2 This has discrete codes which are useful if you want to program the remote control with Macr os.
Page 72 Page 73 Sof tware Upgr ades on CD The DMC-1 Flash memor y sof tware can be upgraded by connecting your PC to the DMC-1 RS-232 ser ial port, and dow nload ing an upd ate le fr om our we bsit e: www .emo tiva. com. Th is is the pr efe rred method, as the software can be updated r elatively fast and the lat est version is always available .
Page 72 Page 73 Speaker Placement T ips T ips Before Y ou Begin Read this section thorou ghly . Ther e ar e a number of way s in which it may seem aest heti cally pleasing to place speakers in a room that will ultimat ely result in a sound quality compro mise.
Page 74 Page 75 The Front Speakers Y ou should closely follow the placement r ecommendations of your speaker manufac turer , with the addition of the following poin ts: • The left and right front speakers should be positioned so that your T V is exactly centered between them.
Page 74 Page 75 Side-Axis Speakers The DMC-1 has two side -axis channels which are matri xed and deriv ed from the left and righ t front channels, so they are available in stereo as well as surround modes. Use the OSD SPEAKER SIZE menu to turn the SIDE-AXIS channels ON or OFF (see pages 56-57).
Page 76 Page 77 Surround Back Speakers The DMC-1 has t wo ex tra outputs for surround back speakers. These create a wonder ful sense of realism in surround e ec ts during playback of Dolby Digital EX, Dolby P ro Logic IIx, and D TS ES. The DMC-1 can be congured for one or two sur round back speakers.
Page 76 Page 77 If your subwoofer seems to sound best when it is near the front speakers (of ten the case), keep in mind that most television sets may not react well to the subwoof er if it is not built specically for use in a home theater application.
Page 78 Page 79 Audio Components ADC 007 Adcom 082, 092, 225, 161, 269 Aiwa 018, 104, 170, 202, 203, 213, 21 1, 188 Akai 138, 189 AMC 125, 126, 167, 128, 258, 281, 282 Amend 054 AMX 196 Angstrom 142 A.
Page 78 Page 79 Fuji 209 Jerrold 153 JVC 185 Kenwood 185 Lite-T ouch 208 Lutron 077, 158, 159 Makita 186, 201 Mindpath 205 Niles 160, 187 NSM 161 Piano Disc Plus 085 Philips 090 Polk Audio 162 Replay .
Page 80 Page 81 Panasonic 103, 201, 172, 008, 068 Parasound 233 Philips 041, 044 Pioneer 010, 020, 025, 056, 174, 175, 176 Proceed 239 Proton 044, 107, 228 Quasar 103, 008 Radio Shack 182 RCA 017, 042.
Page 80 Page 81 Norsat 069, 070 Pace 143 Panasonic 142, 060 Pansat 121 Personal Cable 1 17 Philips 071, 152, 153 PL 023, 026 President 019, 102 Primestar 1 10, 030 Prosat 072 Proscan 151, 106, 150 RCA.
Page 82 Page 83 Metz 088 MGA 197, 004, 024, 028, 042 Minerva 088 Mitsubi shi 004, 024, 028, 040, 042, 109, 124, 146, 191 MTC 197, 004, 062, 101 NAD 015, 025 NEC 132, 130, 134, 197, 040, 016, 024, 056,.
Page 82 Page 83 Nordmende 043 Optonica 053, 054 Orion 025 Panasonic 066, 070, 083, 1 13, 140, 145, 157, 163, 074 Pentax 013, 020, 031, 063 Philco 031, 034, 067 Philips 031, 034, 054, 067, 071, 101 Pil.
Page 84 Page 85 T roubleshooting Guide The Emotiva DMC-1 is exper tly designed and built to provide years of trouble -free per formance. Most problems that occur can usually be solved by check ing your setup or mak ing sure that the audio and video components connected to the pr ocessor are on and fully operational.
Page 84 Page 85 Input Selection Problems If you nd that cer tain inputs cannot be selected, Check the INPUTS menu of the OSD (page 53), and make sure that the input has not been disabled in that particular Zone.
Page 86 Page 87 P re ss th e rem ote ’ s MENU butt on to activa te the OSD . It sho uld be prese nt even when no video sour ce has been selected. Remember , there is no OSD “P op Up” for componen t video connections. Sound drops out with CD or DVD playback Make sure the disc is not dirty or scratched.
Page 86 Page 87 Zone 2 does not play digital inputs Zon e 2 can play analog sourc es independ ent of what is playing in the Main Zo ne . I t canno t play from a digital-only source unless that input is selec ted and playing in the Main Zone.
Page 88 Page 89 “Hum” Noises This problem is more than likely caused by a “ ground loop” in y our system, rather than a fault in the DMC-1. Follow these steps to isolate the main cause of the hum, there may ev en be more than one.
Page 88 Page 89 Favorite Settings Log Y ou can use this section to log your favorite settings fr om various OSD menus and other prefer ences controlled b y the DMC-1. This will come in handy if the unit is ever power ed down for tr anspor t or in the event loss of po wer is uninten tional.
Page 90 Page 91 Control Settings Y ou can ref erence the C ONTROL SET TINGS on page 62 of this manual. Video Settings Y ou can reference the VIDEO SE T TINGS on page 61 of this manual. Input Settings, Remote Codes, and Speaker Settings tables can be f ound on the nex t page.
Page 90 Page 91 Input Settings and Remote Codes Y ou can reference the INPUT SE T TINGS on page 53 of this manual. REMOTE CODES are found on pages 78-83. Check o the appropriate box es, ll in the appropriate information and indicat e lev els where necessary .
Page 92 Page 93 Line Lev el Inputs Sensitivity (for 0.5 V output): 125mV Phono: 1.6mV F requenc y Response: +/- 0.5 dB: 20 Hz-20 kH z Signal to Noise Ratio (relativ e to 2V out): Analog 97 dB Digital 105 dB Distortion ( THD): <0.
Page 92 Page 93 Licensing and T rademark Disclosures DTS Disclosure Th is pr oduct is man ufa ctur ed under lic ense fr om Digi tal Th eate r Sy stems , Inc. US Pa tent No 5,45 1,9 42, 5,956,674, 5,974,380, 5,978,762 and other worldwide patents issued and pending.
Page 94 Limited W arranty Emotiva is proud to design and manufacture quality products for the home audio and home theat er ent husia st. Y our DMC-1 prea mpl ier has been cr afted to perform awl essly for man y yea rs . A s a resu lt of this quality and craftsmanship, Emotiva o ers the following warranty to owners of the DMC-1.
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Emotiva 106 M ission Court, Suite 101 Franklin, TN 37067 T el - (615) 771-1224 (877) EMO - TECH F ax - (615) 771-1128 W ebsite - ww w .emotiva.com Rev 4.
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Emotiva DMC-1をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはEmotiva DMC-1の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Emotiva DMC-1の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Emotiva DMC-1で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Emotiva DMC-1を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はEmotiva DMC-1の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Emotiva DMC-1に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちEmotiva DMC-1デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。