EpsonメーカーLQ-630の使用説明書/サービス説明書
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24-pin Dot Matrix Printer All rights reserved. No part of this publi cation ma y be reproduced, stored i n a retri eval system, or transmitted in any form or by any means, electronic, mecha nical, photocopyi ng, reco rding , or other wise, w ithout the prio r written permiss ion of SEIKO EP SON CORP ORATI ON.
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iii Content s Chapter 1 Paper Handling Selecting a Paper Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Paper source and paper t ypes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Setting the paper release l ever .
iv Using EPSON Status Monito r 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Setting up EPSON Stat us Monitor 3 . . . . . . . . . . . . . . . . . . . . . 35 Accessing EPSON Status Mo nitor 3 . . . . . . . . . . . . . . . . . . . . . 36 Chapter 3 Control Pane l Buttons and Lights .
v Appendi x A Product In form atio n Safety Instructi ons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Warnings, cautions, an d notes . . . . . . . . . . . . . . . . . . . . . . . . . 124 Hot parts caution sy mbol .
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Paper Ha ndling 1 1 1 1 1 1 1 1 1 1 1 1 1 Chapter 1 Paper Handling Selecting a Paper Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Paper source and paper t ypes. . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 Pape r Handling Selecting a Paper Source Your printer can print on single sheets, cont inuous paper, multipar t forms, and labels. c Caution: Do not use paper th at is folded, creased, curled, torn, stain ed, or stamped. Always use new, clean pap er that meets the paper specifications.
Paper Ha ndling 3 1 1 1 1 1 1 1 1 1 1 1 1 Setting the paper rele ase lever Set the paper release leve r to select the pa per-feedi ng method you wan t the pr inter to use. Th e pape r rele ase lev er has two po sition s: for tract or feeding and for single-sheet feeding, as explained belo w.
4 Pape r Handling The higher t he number you set the paper-t hickness lever to , the wider the space between the pl aten and pr int head. If your printout appears faint or characte rs seem skippe d or missing, th is settin g may be t oo high.
Paper Ha ndling 5 1 1 1 1 1 1 1 1 1 1 1 1 Loading Continuous Paper Your print er can pri nt on continuous paper fro m 101.6 to 254 mm (4.0 to 10.0 in ches) wide. See “ Continuo us paper ” o n p a g e 1 3 4 f o r detailed cont inuous p aper specific ations.
6 Pape r Handling Loading continuous paper with the tractor When using contin uou s paper , it is a go od ide a to se t the Au to tear-off function in the default- setting mode to on . For more info rmation, see “ About Your Printer ’ s Default Settings ” on page 41.
Paper Ha ndling 7 1 1 1 1 1 1 1 1 1 1 1 1 3. Faci ng the back of the print er, rel ease the sprocket l ock levers by pushi ng the m up. 4. Pos ition the lef t sprocket so that the sprocket pi ns are to the left of th e arrow mar k (0 posi tion) on the back of t he printer.
8 Pape r Handling 6. Sl ide the cente r paper s upport to th e middle of the two sprockets. 7. Op en the spro cket covers o f the both spr ockets. 8. Fi t the fi rst two h oles of the c ontinuo us paper over the sprocket pins on both sides. Be sure to positi on your paper supply so that the printable side faces up.
Paper Ha ndling 9 1 1 1 1 1 1 1 1 1 1 1 1 c Caution: Make sure the first sheet of your continuous paper has a clean, straight edge so that it can feed smoothly into the printer. 9. Close the sprock et covers. 10. Slide the right sprocket to remove any s lack in the paper.
10 Paper Handling Note: ❏ Always make sure there is at least one more sheet than required; continuous paper may not feed properly if i t is not fed through the sprockets. ❏ Do not pull the loaded paper out of the tractor unit while the printer is on.
Paper Ha ndling 11 1 1 1 1 1 1 1 1 1 1 1 1 1. When print ing is finished, the printer advances the perf orati on of the final pr inted p age to th e tear -off posi tion.
12 Paper Handling Loading Single Sheets Your pr inter can pr int on si ngle sheet s of paper from 90 to 257 mm (3.5 to 10. 1 inches) wide. See “ Single sheets ” on page 134 for deta iled sing le-she et pap er speci ficati ons.
Paper Ha ndling 13 1 1 1 1 1 1 1 1 1 1 1 1 4. Sli de the edge guide until i t rests agai nst the gui de mark. 5. While a ligning the left si de of a sheet of paper with t he edge guide, in sert it into the print er unt il it meet s resist ance. Be s ure to load pa per prin table sid e up and t he top of t he paper fi rst.
14 Paper Handling ❏ If you need to adjust the position of the paper after it is loaded, see “ Adjusting t he top-of-form position ” on page 20 and follow the instructions. ❏ Do n ot pull out paper that is not ejected completely after pressing the Lo ad/Ejec t button.
Paper Ha ndling 15 1 1 1 1 1 1 1 1 1 1 1 1 You can load singl e-sheet multipart for ms from the paper guid e. For instru ctions, see “ Loading Single Sheets ” o n p a g e 1 2 . Y o u c a n load conti nuous mult ipart f orms in t he same way as yo u load ordinary cont inuous pa per.
16 Paper Handling To tear off and eject labels When using conti nuous forms, always tear off and eject lab els as desc ribed belo w. c Caution: Never feed labels backward using the Load/Ej ect button. La bel s can easily peel off their backing and jam the printer.
Paper Ha ndling 17 1 1 1 1 1 1 1 1 1 1 1 1 Switching Between Continuous Paper and Single Sheets You can easily swi tch between cont inuous paper and single sheets with out r emovi ng the c onti nuous pape r from th e trac tor. Switching to single sheets Follow these steps to switch from continuous paper to single sheets: 1.
18 Paper Handling Switching to continu ous paper Follow these steps to switch from single sheets to continuous paper : 1. If n ecessary, press the Load/ Eject button to ejec t the las t printed single sheet. 2. Mak e sure cont inuous paper is loaded in the printer as desc ribed in “ Loadin g co ntinuo us pap er wi th th e tra ctor ” on page 6.
Paper Ha ndling 19 1 1 1 1 1 1 1 1 1 1 1 1 Using the Micro Adjust Function The Micro Adjust function all ows you to move the paper forward or b ackward in 0.1 41 mm (1/180-inc h) increments so that you can m ake preci se adjust ments to the top-of -form and tear-off pos itions.
20 Paper Handling Note: The printer has a minimum and a maximum tear-off position. If you try to adjust the tear-off position beyond these limits, the printer beeps and stops moving the paper. 4. Tea r off the p rinted pages. 5. Pr ess the Pau se button to exi t the Micro Adjust mode.
Paper Ha ndling 21 1 1 1 1 1 1 1 1 1 1 1 1 4. Hol d down the Pause button for about three seconds . The Pause light st arts fla shing and the p rinter ent ers the Mi cro Adjust mode.
22 Paper Handling.
Printer Software 23 2 2 2 2 2 2 2 2 2 2 2 2 Chapter 2 Printer Software About Your Print er Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Using the Pri nter Driver wi th Windows Me, 98, and 95 . . . . . . . . . 24 Accessing the pr inter driver from Windows a pplications .
24 Printer Soft ware About Your Printer Software The EPSON p rinte r softw are tha t come s with your printer includes th e printe r driver softwar e and EPSON Statu s Monitor 3. The printer driv er is soft ware that al lows your compu ter to control the pr inter.
Printer Software 25 2 2 2 2 2 2 2 2 2 2 2 2 ❏ When y ou access the printer dr iver from the Sta rt menu, the prin ter dr iver sett ings y ou mak e appl y to al l your applicat ions. S ee “ Accessi ng the printe r driver fr om the Start men u ” on pag e 26 for more inf ormation.
26 Printer Soft ware 2 . M a k e s u r e t h a t y o u r p r i n t e r i s s e l e c t e d a n d t h e n c l i c k Printer , Setup , Pr operties , or Options . (You may need to cl ick a combination of t hese buttons.) The Pro perties window appears, an d you see t he Paper, Graphics, a nd Device Options menu.
Printer Software 27 2 2 2 2 2 2 2 2 2 2 2 2 4. To view a menu, click t he corresponding tab at the top of the window. See “ Changing t he print er driver se ttings ” on page 27 to chang e the settin gs. Changing the printer driver settings You can change the pri nter dri ver setting s from the pr inter ’ s Propertie s dialog box.
28 Printer Soft ware Using the Printer Driver with Windows XP, 2000 and NT 4.0 You can access the p rinter driver from your Win dows applica tions or from the Sta rt menu. ❏ Wh en you access the pri nter driver from a Windows applica tion, any s ettings you make app ly only to the applica tion you ar e using.
Printer Software 29 2 2 2 2 2 2 2 2 2 2 2 2 1. Select Print Setup or Print f r o m t h e F i l e m e n u o f y o u r a p p l i c a t i o n software. The Print or Print Setup dialog box appears.
30 Printer Soft ware 3. To view a me nu, clic k the corr espondi ng tab a t the top of the window. Se e “ Chan ging the p rinter driv er set tings ” on page 32 to change the settings.
Printer Software 31 2 2 2 2 2 2 2 2 2 2 2 2 2. Rig ht-clic k you r prin ter ic on, an d clic k Printing Preference s (for Windows XP or 200 0), Document Defaults (for Windows NT 4.
32 Printer Soft ware 3. To view a me nu, clic k the corr espondi ng tab a t the top of the window. Se e “ Chan ging the p rinter driv er set tings ” on page 32 to change the settings.
Printer Software 33 2 2 2 2 2 2 2 2 2 2 2 2 Printer Driver Settings Overview The following ta bles show the Windows pr inter dr iver settings. Note that not eve ry setting is availab le in all versions of Windows . Printer settings Settings Explanations Paper size Select the size of the pa per you want to use.
34 Printer Soft ware Monitoring settings Using EPSON Status Monitor 3 EPSO N Sta tus Mon itor 3 that co mes with your print er is ava ilable for Windo ws Me, 98, 95, XP, 2000 or NT 4.0. It allows you to monitor you r printer ’ s status, alerts you when printer err ors occur, and pro vides troubleshoot ing instru ctions when neede d.
Printer Software 35 2 2 2 2 2 2 2 2 2 2 2 2 Note: If you install the driver using Add Printer in the Printers folder, or using the “ Poi nt and Pr int ” method, EPSON St atus Monitor 3 may not function properly. If you wan t to use EPSON Status M onitor 3, reinstall the driver as described in the Setup Sheet.
36 Printer Soft ware 3. The followi ng settings are av ailabl e: Note: Click Default to revert all items to the default settings. Accessing EPSON Status Monitor 3 Do one of t he following to access EPSON Status Monit or 3: ❏ Dou ble-cl ick the p rinter-sh aped shortc ut ico n on th e taskbar.
Control Panel 37 3 3 3 3 3 3 3 3 3 3 3 3 Chapter 3 Cont rol Pa nel Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Selecting a Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
38 Contr ol Pa nel Buttons and Lights 1 LF/FF button ❏ F eeds paper line by line when pressed shortly. ❏ Eject s a single sheet or advances continuous paper to the next t op-of-form position whe n held down for a few seconds. 2 Micr o Adjust When you hold down the Pause button for thr ee seconds, the printer ente rs the Micro Adj ust mode.
Control Panel 39 3 3 3 3 3 3 3 3 3 3 3 3 4 Pause button ❏ Stops printing temporarily, and resumes printing when pressed again. ❏ Whe n held down for thr ee seconds, enters the Micro Adjust mode. When pressed again, exits the Micro Adjus t mode. Pause light ❏ On whe n the pri nter is paused.
40 Contr ol Pa nel Selecting a Font You can selec t the print er ’ s fonts, pitch, and size by using the defa ult- sett ing mo de. Se e “ Changing de fault settings ” o n p a g e 4 7 for inst ructions on how to chang e the defau lt setting s. Note: ❏ The available pitch or size depends on the font you select.
Control Panel 41 3 3 3 3 3 3 3 3 3 3 3 3 About Your Printer’s Default Settings The default sett ings co ntrol m any printe r functi ons. W hil e you can often s et the se func tions throug h you r s.
42 Contr ol Pa nel * For LQ-630 only ** For LQ-630S Only *** T his set ting is availab le o nly in IB M PPD S emu lation mode. **** The op tions a vailab le for th is s etting v ary d ependin g on the co untry.
Control Panel 43 3 3 3 3 3 3 3 3 3 3 3 3 Page length for tractor This sett ing allows y ou to set the page len gth (i n inches) for the con tinu ous p aper l oade d on th e tract or. Skip over perf oration This fe ature is avai lable on ly whe n cont inuous p aper is select ed as the pap er source .
44 Contr ol Pa nel 0 slash Select the z ero chara cter with a slash ( ) (thi s featu re is on) or without a slash (0) (thi s feature is off). The slash allows you to easily disti nguish betwee n the upp ercase letter “ O ” and a zero.
Control Panel 45 3 3 3 3 3 3 3 3 3 3 3 3 Baud rate (F or LQ-630S only) Use this opt ion to s et the data transfer rate (ba ud) for t he serial i n t e r f a c e . T h e b a u d r a t e i s m e a s u r e d i n b i t s p e r s e c o n d ( b p s ) . S e e your computer manua l and software documentation for the proper s etting.
46 Contr ol Pa nel Char acter tabl e You can selec t from among 13 t o 36 standard cha racter tabl es, depending on the countr y of purchase. See “ Default -setting mode ” on page 41 f or more infor mation.
Control Panel 47 3 3 3 3 3 3 3 3 3 3 3 3 Changing default se ttings Follow these steps to enter the default-se tting mode and change the printer ’ s default settings: Note: ❏ To print the language.
48 Contr ol Pa nel 5. Pr ess the Load/ Eject button t o print the d efault-s ettin g mode instru ctions ( four pages ) in the language you selected . The printe d ins truc tions list th e set tings you c an cha nge, descri be how to change them , and show you how the con trol panel light s help you make s ettings.
Control Panel 49 3 3 3 3 3 3 3 3 3 3 3 3 Lock-Out Mode You can res trict the use o f butt ons on the cont rol panel by using the lock-out mode. In the basic sett ing, you can only use the Pause and Load/ Eject but tons, when the lock-out mode is on.
50 Contr ol Pa nel Follow th ese steps to chang e the lock-out mode setting: 1. When u sing cont inuous paper , mak e sure p aper is loade d and the print er is tu rned off. c Caution: Whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise, you may damage the printer.
Troubleshooting 51 4 4 4 4 4 4 4 4 4 4 4 4 Chapter 4 Troubleshooting Using the Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Problems and Soluti ons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
52 Troubleshooting Using the Error Indicators You ca n iden tify ma ny com mon pri nter pro blems using the ligh ts on th e cont rol pa nel. If your p rinte r stops wor king an d one or more contr ol panel light s are on or fla shing or the printe r beeps, use the follo wing table to diagnose and fix t he problem.
Troubleshooting 53 4 4 4 4 4 4 4 4 4 4 4 4 n = on, o = off, f = flas hing ••• = short series of beeps ( three beeps), ••••• = long series of be eps (five beeps) Problems and Solutions Most prob lems you may enco unter whi le operat ing your printe r have simple sol utions.
54 Troubleshooting Power supply problems The control pane l lights c ome on briefly but t hen go off a nd stay off. Cause What to do The printer ’ s voltage rating does not match th e voltage of your electrical outlet. Check the printer and the outlet volt age rati ngs .
Troubleshooting 55 4 4 4 4 4 4 4 4 4 4 4 4 Paper loading or feeding problems Single sheets The printer does not load single-she et paper or does not feed it properly. Caus e What t o do Continuous paper is in the paper path. Press th e Load /Eject button to remove the continuous paper.
56 Troubleshooting The paper is old or creased. Use only new, clean sheets of pa per. Note: If paper is jam med in the paper path, see “ Clea ring a Pap er Jam ” on page 71. The paper-thickn ess lever is set incorrectly. Set the paper-thickness lever to match the thickness of your paper.
Troubleshooting 57 4 4 4 4 4 4 4 4 4 4 4 4 Continuo us paper The printer does not load c ontinuous paper or does not fe ed it properly. Cause What to do The paper source is set to single-sheet feeding. Set the paper release lever to the tractor feeding position .
58 Troubleshooting The paper supply is too far away from th e printer. Make sure that your paper supply is within 1 m eter (3 feet) of the prin ter. The holes on the sides of the paper are misaligned. Check that the holes on the sides of the paper are align ed with each oth er.
Troubleshooting 59 4 4 4 4 4 4 4 4 4 4 4 4 The paper size setting in your application or th e printer driver may not match the size of the paper you are using. Check the paper size setting i n your application or th e printer driver. The printer ’ s page length setting for the tractor may n ot match the size of the continuous paper you are using.
60 Troubleshooting Printing position problems Wrong top-of-form position Your printing appears too high or l ow on the page. Cause What to do The paper size setting in yo ur appl icat ion s oftwa re or pr inte r driver does no t match the size of the paper you are using .
Troubleshooting 61 4 4 4 4 4 4 4 4 4 4 4 4 Wrong tear-off position The printer prints on ( or too far away from) the perforation of your co ntinuous paper. Cause What to do The tear-off positio n setting is incorrect. Adjust the tear-off pos ition using the Micro Adjust function.
62 Troubleshooting Printing or printo ut quality problems The Pause light is off but t he printer doe s not print. Cause What to do The interface cable is not plugged in securely. Check that both ends of the cable between the printer and the computer are plugged in securely.
Troubleshooting 63 4 4 4 4 4 4 4 4 4 4 4 4 The printer sounds like i t is print ing, but nothi ng prints. Cause What to do The ribbon cartridge is not installed properly. Reinstall the ribbon cartridge as described in “ Replacing the ribbon cartridge ” on page 1 18.
64 Troubleshooting There is too m uch slack in the ribbon or the ribbon h as come loose . Remove any sl ack in the ribbon by turning th e ribbon-tightenin g knob, or replace the ribbon cartridge as described in “ Replacing the ribbon cartridge ” on page 118.
Troubleshooting 65 4 4 4 4 4 4 4 4 4 4 4 4 Inco rrect char acte rs are prin ted. Cause What to do Your printer and the compu ter may not be com municating correctly. Make sure that you use the correct interface cable an d that the communications protocol is correct.
66 Troubleshooting Printing st arts too high or too low on the page . Cause What to do The paper size sett ings in your appl icat ion so ftwa re do not match the size of the paper loaded in the printer. Change the paper size setti ngs in your appl icat ion s oftwa re o r prin ter dr iver to match the size of the paper you are using.
Troubleshooting 67 4 4 4 4 4 4 4 4 4 4 4 4 All the t ext is pri nted on the same l ine. Cause What to do No line feed command is sent at the end of each line of text. Turn on the auto li ne feed option in the default-settings mode, so that the printer automatica lly adds a line feed code to each carr iage return.
68 Troubleshooting Correcting USB Problems If you are ha ving difficulty using your pri nter with a USB connection, r ead the infor mation in th is section. M a k e s u r e t h a t y o u r c o m p u t e r i s a W i n d o w s M e , 9 8 , X P , o r 2 0 0 0 pre-in stalled model Your computer must be a Windows M e, 98, XP, or 2000 pre-inst alled model.
Troubleshooting 69 4 4 4 4 4 4 4 4 4 4 4 4 Make sure th at EPSON USB Pr inter Devices ap pears on the Device Manage r menu (for Windows Me and 98 only) If you canceled the plug-a nd-play driver installat ion before the procedure was complet e, either the USB printer device dr iver or the printe r drive r may be in corre ctly i nstalle d.
70 Troubleshooting If USB Prin ter appears under Other devices , the USB pr inter devic e driv er is n ot inst alled correc tly. If EPSON LQ-630 appe ars, t he prin ter drive r is no t insta lled co rrec tly.
Troubleshooting 71 4 4 4 4 4 4 4 4 4 4 4 4 Printer does not work correctly with the USB cable If your printe r does not work correctly with t he USB cab le, try one or m ore of these s oluti ons: ❏ Make sure that the cable y ou are u sing is a standard, shielded USB cable.
72 Troubleshooting 3. If continu ous pap er is j ammed in the pr inter, te ar of f the fre sh supply at the back of t he printer . 4. Op en the pap er bail and remove the paper. Remove any rem aining piec es of p aper . If the paper is stuck where the printer ejects it, gently pull the paper out of th e printer.
Troubleshooting 73 4 4 4 4 4 4 4 4 4 4 4 4 2. Whi le holdin g down the Pause b utton, tu rn on the printer . The printer enter s the bidirect ional adju stment mode. When usi ng con tinuo us pap er, th e pri nter pr ints the ins tructi on sheet and the first set of alignment patterns.
74 Troubleshooting 1. When u sing c ontinu ous pa per, m ake sur e paper is loaded , and t he pa per rel ease l ever is set to the c orrec t pos ition . Then turn off t he printer . c Caution: Whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise you may damage the printer.
Troubleshooting 75 4 4 4 4 4 4 4 4 4 4 4 4 Printing Hex Dump If you are an experienced user or a prog rammer, print a hexadecimal dump to isolate communicat ion problems between the printer and yo ur software progr am. In hex dump mode, the printer p rints a ll data i t receive s from th e computer as hexadecimal valu es.
76 Troubleshooting Contacting Customer Support If your EPSON pr oduct is n ot oper ating pr operly and you cannot solve the probl em using the tro ubleshooting info rmation in you r product documentat ion, contact custom er support services for assistance.
Troubleshooting 77 4 4 4 4 4 4 4 4 4 4 4 4 Germ any EPS ON Deut schla nd GmbH Service & Sup port 0180-5234 110 Monday to Friday: 9 a .m. to 9 p.m. Saturday to Su nday: 10 a.m. to 4 a .m. Publ ic ho lidays : 10 a. m. to 4 p.m. (0,12 E p er minute) www.
78 Troubleshooting 0 892 899 99 9 (0,34 E/mi nute) Ouvert du lundi a u samedi de 9h 00 à 20h00 sa ns interrupt ion http://www.epson. fr/support/sel fhelp/french.htm pour acc é der à l' AIDE EN LIGNE . http://www.epson. fr/support/servi ces/index.
Troubleshooting 79 4 4 4 4 4 4 4 4 4 4 4 4 BORDEAU X FMA Parc d'a ctivit é s Chemin Long All é e Jam es W att - Immeu ble Spa ce 3 33700 MERIGNAC T é l : 05.56.34.85 .16 Fax : 0 5.56.47.63.18 BORDEAU X MAINTRO NIC 11/19 rue Edmond Besse Immeub le Riv e Gauche 33300 BORDEAUX T é l : 05.
80 Troubleshooting DIJON FMA 60, rue du 14 Juillet Parc des G rands Cru s 21300 CHENOVE T é l : 03.80.51.17.17 Fax : 03.80.51.23. 00 GRENOBLE (td) FMA 2 rue Mayencin 38400 ST MARTIN D'H ERES T é l : 04.38.37.01.19 Fax : 04.76.44.78. 92 GRENOBLE MAINTRON IC Les Akhesades B â t B.
Troubleshooting 81 4 4 4 4 4 4 4 4 4 4 4 4 LILLE MAINTRO NIC Synergie Pa rk 9, avenue Pierre et Marie Curie 59260 LEZENNES T é l : 03.20.19.04 .10 Fax : 0 3.20.19.04.19 LIMOGES MAINTRO NIC 43 rue Cruveilher 87000 LIMOGES T é l : 05.55.10.36 .75 Fax : 0 5.
82 Troubleshooting METZ FMA 104 rue de P ont à Mou ss on 57950 MONTIGNY LES METZ T é l : 03 87 66 92 00 Fax : 03 87 66 18 22 METZ MAINTRON IC TECHNOPOLE 2000 6, ru e Thom as Ed ison 57070 METZ T é l : 03.87.76.98.30 Fax : 03.87.76.31. 15 MONTPELLI ER MAINTRON IC Parc Atel iers Techn ologiques 2, ave nue Einst ein 34000 MONTPELLIER T é l : 04.
Troubleshooting 83 4 4 4 4 4 4 4 4 4 4 4 4 NICE FMA 329, avenue des PUGETS B â t A. 2 - Le R é al 06700 ST LAURENT DU VAR T é l : 04.93.14.01 .70 Fax : 0 4.93.14.01.73 NICE MAINTRO NIC Les terriers Nord Immeubl e Les Spor ades 500, all é e des Terriers 06600 ANTIBES T é l : 04.
84 Troubleshooting PARIS 14 è me FMA 63, rue de Ge rgovie 75014 PARIS T é l : 01.45.45.57.65 Fax : 01.45.39.48. 86 PARIS EST (td) BEGELEC 3, al l é e Jean Image 77200 TORCY T é l : 01.60.06.02.02 Fax : 01.60.06.02. 60 PARIS NORD FMA 30, av. du vieux Che min de St Denis 92390 VILLENEUVE LA GARENNE T é l : 01.
Troubleshooting 85 4 4 4 4 4 4 4 4 4 4 4 4 RENNES MAINTRO NIC Parc d ’ affaires d e la Bret è che B â t 2 35760 RENNES ST GREG OIRE T é l : 02.99.
86 Troubleshooting Spain EPSON I BÉRIC A, S.A . Avda. Roma 1 8-26, 0829 0 Cerdanyola, B arcelona, Esp a ñ a Tel.: 34.93. 5821500 Fax: 34.9 3.5821555 CENTRO DE ATENCI Ó N AL CLI ENTE Tel.: 902 40 41 42 Fax: 93 5 82 15 16 E-mail: soporte@epson.es www.
Troubleshooting 87 4 4 4 4 4 4 4 4 4 4 4 4 ALBACETE ALBACETE DEPARTAMENT O T É CNICO INFO RM Á TI CO S.A.L. 967/ 50.69. 10 967/50.6 9.09 C/ F RANCISCO PIZARRO , 13 BAJOS 02004 ALICANTE ALICANTE RPEI 96/ 510.20.53 96/511.4 1.80 C/ ED UARDO LANGUCHA, 17 BAJOS 03006 ALMERIA ALMERIA MASTER KIT S.
88 Troubleshooting C Á CERE S C Á CERES PAITRON C Á CERE S 902/ 21.4 0.21 927/21.39.9 9 C/ G ABINO MUR IEL , 1 10001 PTO.SANTA.M ª .C Á DIZ ELSE INFORM Á TI CA, S.L. 902/ 19.7 5.63 956/56.05.1 2 AV. RIO SAN PEDRO , 59, URB. VALDELAGMANA 11500 JEREZ C Á DIZ NEW SE RVICE , S.
Troubleshooting 89 4 4 4 4 4 4 4 4 4 4 4 4 LUGO LUGO LABEL MICROHARD, S.L. 982/ 20.37. 15 982/20.3 7.15 C/. ESCULTOR ASOREI, 1, B JOS. 27004 MADRID MADRID GRUPO PENTA, S.A. 91/ 543.73.03 91/543.5 3.04 C/ BLASCO DE GARA Y, 63 28015 MADRID MADRID MICROMA, S.
90 Troubleshooting United Kingdom EPSON (UK) Ltd. Campus 100, Maylands Ave nue, Hemel Hempstead , Hertfordshi re HP2 7TJ United Kingdom Tel.: +44 (0) 1442 26114 4 Fax: +44 (0) 1422 2272 27 www.
Troubleshooting 91 4 4 4 4 4 4 4 4 4 4 4 4 0800 220 546 Republic of Ireland Stylus Product s Warranty & Support 01 679 9016 Other Produ cts War ranty & Support 01 679 9015 Sales 1 800 409 132 www.epson.co.uk Italy EPSON Ital ia S. p.a. Via M. V ig an ò de Vizzi , 93/95 20092 Cinisel lo Balsamo ( MI) Tel.
92 Troubleshooting ELENCO CENTRI ASSIST ENZA AUTORIZZATI EPSON AEM SERVI CE S. R.L. Via Verole ngo, 20 00167 ROMA Tel : 06-660 18020 Fax : 06-66018052 ELEC TRON IC ASSISTANCE C ENTRE Via Baz zini, 17 20131 MILANO Tel : 02-7063140 7 Fax : 02-7063 1301 QUAIZ S.
Troubleshooting 93 4 4 4 4 4 4 4 4 4 4 4 4 COMPUTER ASSISTANCE S .A.S. 1a Trave rsa Via de l Gallit ello 85100 POTENZA Tel: 0 971-489973 Fax: 0971-476892 INFORMAINT S.N.C. Filiale d i Olbia Via Monte Pasubio, 22 07026 OLBIA Tel: 0789-237 86 Fax: 0789-203891 S.
94 Troubleshooting Portugal EPSON Po rtugal, S.A. Rua Gre g ó rio Lo pes Lote 1514 Rest elo COMPUTER SERVI CE 2 S.N.C. Via V.Guin dani, 10 26100 CREMONA Tel/Fax : 0372- 435861 MEDIEL S.N.C. filiale di Catania Via No vara, 9 95125 CATANIA (CT) Tel : 095-716912 5 Fax : 095-716 0889 TEC NO STAF F S.
Troubleshooting 95 4 4 4 4 4 4 4 4 4 4 4 4 1400 - 197 Lisboa Tel.: 21 303 54 00 Fax: 21 303 54 90 Servi ç o de Apoio a Cli entes 707 222 000 www.epson.pt Austr ia EPS ON Deut schla nd GmbH Service & Sup port 0810-2001 13 Monday to Friday: 9 a .m.
96 Troubleshooting Public holi days: 10 a.m. to 4 p. m. www.epson.nl/support / Belgium EPSON Deu tschland Gmb H Service & Support 070-2220 82 Monday to Friday: 9 a.m. t o 9 p.m. Saturday to Sunday: 10 a.m. to 4 a.m. Public holi days: 10 a.m. to 4 p.
Troubleshooting 97 4 4 4 4 4 4 4 4 4 4 4 4 0800 523 010 Sales (09) 8171 00 83 www.epson.fi Croatia RECR O d. d. Trg Sport ova 11 10000 Zagr eb Tel.: 00385 1 3091090 Fax: 00385 1 30 91095 Email: se rvis@recr o.hr www.epson@recro.hr Macedo nia DIGIT COMPUTER ENGINEERING 3 Makedons ka briga da b.
98 Troubleshooting REMA COMPUTERS Str. Ko zara , 64-B-1 1- 1000 Skopj e Tel. : 003 89 91 118 15 9 opp ure 00389 91 11 3 637 Fax: 0038 9 91 214 338 E-mail: slatanas@unet.com.mk oppure www.rema@unet.com.mk Slovenia REPRO LJ UBLJANA d. o.o. Smartinska 10 6 1000 Ljubl jana Tel.
Troubleshooting 99 4 4 4 4 4 4 4 4 4 4 4 4 Publ ic ho lidays : 10 a. m. to 4 p.m. (9 a.m. to 6 p.m.: 0, 1435 E p er minute, remaining ti me: 0,0716 E p er minute ) http://www.epson.de/eng/su pport/ Switzerland EPS ON Deut schla nd GmbH Service & Sup port 0848-4488 20 Monday to Friday: 9 a .
100 T roubleshoo ting Slovac Repub lic EPSON Deu tschland Gmb H Service & Support ++421 02 52625 241 Monday to Friday: 8 .30 a.m. to 5 p.m. http://www.epson. sk/support/ Czek. Republic EPSON Deu tschland Gmb H Service & Support 00420-80 0142052 Monday to Friday: 9 a.
Troubleshooting 101 4 4 4 4 4 4 4 4 4 4 4 4 Sales 08 519 92 082 www.epson.se Yugoslavia BS PPROCESOR d.o .o. Hazdi Nik ole Ziv kovica 2 Beogra d-F.R . Tel.: 00381 1 1 328 44 88 Fax: 00381 11 3 28 18 70 E-ma il: vule @bspro cesor.c om; www.goran@bsprocesor.
102 T roubleshoo ting Turkey ROMAR PAZARLAM A SANAYI VE TICARE T A.S. Rihtim Cad. Ta hir Han No. 201 Karak ö y 80030 Ist anbul Tel. : 009 0 212 252 08 09 ( ext:2 05) Fax: 0090 212 252 08 0 4 E-mail: zoze noglu@romar.
Troubleshooting 103 4 4 4 4 4 4 4 4 4 4 4 4 ISTANBUL Bilgisayar Hastanes i In ö n ü Cad. No:72 T eknik Ha n Kat:3 8009 0 G ü m ü ssuyu-Taksim/I stanbul Tel : 0 212 2 52 17 67 Fax : 0 212 244 54 79 E-Mail : epson@bilgi sayarhast anesi.com Datapro Alemdag cad.
104 T roubleshoo ting E-Mail : eps on@da tapro.c om.tr Bilgisayar Ha stanesi Toros Cd. Dokto rlar Sitesi Asma Kat No:39 Seyhan/Adan a Tel : 0 322 459 87 27 Fax : 0 32 2 459 87 28 E-Ma il : ad ana@ bhtem silci lik.
Troubleshooting 105 4 4 4 4 4 4 4 4 4 4 4 4 E-Mail : romar@rom ar.com.t r ANTALYA Bilgisayar Hastanes i Y.Ulusoy Bu lvari-86.So k. No:24/33 Ant alya Tel: 0 242 24 8 50 10 Fax: 0 242 248 50 09 E-Mail : antalya@b htemsilci lik.net Roma r Burh anett in On at Cad.
106 T roubleshoo ting Tel: 0 224 2 25 29 47 Fax : 0 22 4 225 29 48 E-Mail : eps on@da tapro.c om.tr DENIZLI Bilgisayar Ha stanesi Murat d ede mahell esi, 357 . sokak No 8/b Denizli4 Ç esme mevkii Tel : 0 258 241 97 41 Fax : 0 25 8 242 1148 E-Mail : denizli @bhtemsil cilik.
Troubleshooting 107 4 4 4 4 4 4 4 4 4 4 4 4 GAZIANTEP Roma r Gazi Muhtar pasa Bu lvari Buhar a Is Merk ezi 1 Kat N. 48 Gaziantep Tel : 0 342 2 15 06 31 Fax : 0 342 215 06 32 E-Mail : romarga ntep@roma r.
108 T roubleshoo ting Tel : 0 232 463 39 74 Fax: 0 23 2 463 39 75 E-Mail : romar@r omar.com.tr KOCAELI Bilgisayar Ha stanesi G ü zeller Mahel lesi, Bagdat Caddesi No 1 95 Gebze/Kocaeli Tel : 0 262 643 65 66 Fax : 0 26 2 643 65 67 E-Mail : kocaeli@b htemsilci lik.
Troubleshooting 109 4 4 4 4 4 4 4 4 4 4 4 4 E-Mail : mersin@b htemsilc ilik .net SAMSUN Bilgisayar Hastanesi Ç iftlik Mah Sefa Sok. Aya zoglu Apt. 17/1 Sa msun Tel : 0 362 2 31 77 12 Fax : 0 362 234 46 74 E-M ail : samsu n@bhte msilcil ik.net TEKIR DAG Bilgisayar Hastanesi Omurtak Cad.
110 T roubleshoo ting Stavrou Avenue Marlen Cart Off ice 1 01- 102 Stov olo s 2035 Nicosi a Tel.: 00357 2 368000 Fax: 0035 7 2 51825 0 E-ma il: ya nnis.k @infote l.com. cy; george.p@infotel .com.cy Pouliadis Associated Cyprus Lt d 75, Limassol Avenue 2121 Nicosi a Tel.
Troubleshooting 111 4 4 4 4 4 4 4 4 4 4 4 4 Bulgaria EPS ON Deut schla nd GmbH Service & Sup port www.epson.bg/support / Romania EPS ON Deut schla nd GmbH Service & Sup port +40 212305384 115 Monday to Friday: 8.30 a.m. t o 5.30 p.m. www.epson.
112 T roubleshoo ting http://www.epson. lv/support / Lithuania EPSON Deu tschland Gmb H Service & Support 8-37-40008 8 Monday to Friday: 8 .30 a.m. to 5.30 p.m. http://www.epson. lt/supp ort/ Israel Warranty & Support 04 8 560 380 www.epson.com Middle East Warranty & Support + 971 (0) 4 3 52 44 88 or 3 51 77 77 www.
Troubleshooting 113 4 4 4 4 4 4 4 4 4 4 4 4 For details of EPSON Ex press centres and Service Repair centres http://www.epson.co.za/sup port/index.htm Sales (011) 262 92 00 or 0800 0 0 5956 www.epson.co.za/ Bosnia Herzgovina RECO S d.o .o. Vilsonovo seta liste 10 71000 Saraj evo Tel.
114 T roubleshoo ting Brazil EPSON DO BR ASIL LTDA. Av. Tucunar é , 720 Tambor é Barue ri, S ã o Paulo, SP 0646 0-020 Tel.: (55 11) 7296 -6100 Fax: ( 55 11) 7295- 5624 www.epson.com.br Chile EPSON CH ILE, S.A. La Co ncep ci ó n 322 Provide ncia, Sant iago Tel.
Troubleshooting 115 4 4 4 4 4 4 4 4 4 4 4 4 Costa Rica EPSON COST A RICA , S. A Embajada Americana, 2 00 Sur y 300 O este San Jos é , Costa Rica Tel.: (50 6) 296-6222 Fax: (50 6) 29 6-6046 www.epsoncr.com Mex ico EPSON M É XICO, S.A. de C.V. Av. Sonora #15 0 M é xico, 06100, DF Tel.
116 T roubleshoo ting Venezuela EPSON VENEZUELA, S.A. Calle 4 con Ca lle 11-1 La Urbina Sur Cara cas, Venezuela Tel.: (58 2) 240-1111 Fax: (58 2) 240-11 28 www.epson.com.ve USA (Lat in Ameri ca) EPSON LATIN AM ERICA 6303 Blue Lagoon D r., Ste. 390 Miami, FL 33126 Tel.
Options and Consumables 117 5 5 5 5 5 5 5 5 5 5 5 5 Chapter 5 Options and Consumables Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Genuine EPSON ribbon ca rtridge . . . . . . . . . . . . . . . .
118 Options and Consumables Ribbon Cartridge Genuine EPSON ribb on cartridge When printi ng beco mes fain t, you need to replac e the ribb on cartridge. Genuine EPSON r ibbon cartr idges are desig ned and man ufact ured to wor k prop erly w ith your E PSON prin ter.
Options and Consumables 119 5 5 5 5 5 5 5 5 5 5 5 5 3. Pul l the pa per bail forward . 4. Flip the paper bail to wards yo u. Note: When it is difficu lt to open the paper bail because of the position of the print head, close the printer cover. Then, turn on the printer and the print head moves to the right automatically.
120 Options and Consumables 6. Hold both ends o f the cart ridge a nd pu ll it o ut o f the print er. 7. Rem ove the new ri bbon c artri dge fro m its p ackag e. 8. Hold both sid es of th e ribbo n guid e and pu ll it un til it is o ut of the cartri dge.
Options and Consumables 121 5 5 5 5 5 5 5 5 5 5 5 5 9. Hold the ri bbon ca rtridg e and inser t it into the pr inter a s shown below; then press b oth side s of the ca rtridge firml y to fit th e plast ic ho oks in to the p rinter s lots. 10. Slide it into t he print hea d aligni ng it with the gro oves of the print head until it clicks in place.
122 Options and Consumables 12. Close the paper bai l and t he printer cover. Print Server You c an us e thi s pri nter a s a n etwork prin ter by ins talling a pr int server in t he printer ’ s i nterface port. See the Administrato r ’ s Manu al p acka ged w ith th is op tion fo r inst ructi ons on inst all ation and use.
Product Information 123 A A A A A A A A A A A A Appendix A Product Information Safety Instructi ons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Warnings, cautions, an d notes . . . . . . . . . . . . . . . . . . .
124 Produc t Info rmat ion Safety Instructions Warnings, cautions, and note s w War ning s must be followed carefully to av oid bodily in jury. c Cautions must be observed to av oid damage to you r equipment. Notes contain important information and useful tips on the operation of your printer.
Product Information 125 A A A A A A A A A A A A ❏ Do not use a dama ged or fraye d power c ord. ❏ If you use an ex tension cord with the pr inter, m ake sure the total ampere ra ting of all devices plug ged into the extensi on cord does not exceed the cord ’ s ampere ra ting.
126 Produc t Info rmat ion E NERGY S TAR ® compliance The Internat ional E NERGY S TAR ® Offic e Equipment program is a voluntar y partnershi p with the computer and office equipment industry to pr .
Product Information 127 A A A A A A A A A A A A If you have to fit a plug: As the colour s of the ma ins lead of t his appl iance may not ma tch colo ured markin gs u sed to i denti fy the te rmina ls.
128 Produc t Info rmat ion Printer Parts ribbon cart ridge contr ol pane l power swi tch printer cover edge gui de print h ead paper bail paper gui de paper relea se lever paper-th ickness lever OFF c.
Product Information 129 A A A A A A A A A A A A Printer Specifications Mechanical Prin ting metho d: 24- pin im pact dot mat rix Printing sp eed: High speed draft 300 cps at 1 0 cpi 360 cps at 1 2 cpi.
130 Produc t Info rmat ion Note: The paper-thickness lever position or an overheated print head may affect the print speed. Dimensions and weight (with paper g uide): Heigh t Width Depth Weight 185 mm (7.3 inches) 386 mm (15.2 inc hes) 306 mm (12.0 inc hes) Approx.
Product Information 131 A A A A A A A A A A A A Electronic Interfac es: LQ-630 : One stand ard bidi rectional, 8-bi t, paral lel interf ace with IEEE 12 84 nibble mode support, one USB (ver 1 .1) inter face slot LQ-630S: One EIA- 232D serial interface, One USB (ver 1.
132 Produc t Info rmat ion EPSON Sans Serif H10.5, 8 to 32 points, i n 2-poin t incre ment s Barcode fonts EAN-1 3, EAN-8, Interlea ved 2 of 5 , UPC-A, UPC-E, Code 39, Code 1 28, POSTNET Character t a.
Product Information 133 A A A A A A A A A A A A Electrical Note: Check the label on the back of the printer for the voltage of your printer. Environme ntal Paper Note: ❏ Use recycled paper and label only under normal temperature and humidity co nditio ns described b elow.
134 Produc t Info rmat ion Single sheets See also “ Mult ipart forms ” on page 136 for detai led inf ormation on the specif icatio n for sing le-sheet multip art for ms.
Product Information 135 A A A A A A A A A A A A ❏ T he r atio of th e cut/ uncu t len gth a t th e perfo ratio n s hould be between 3:1 and 5:1. The perforation between pages must not extend all t he way to the edges of the paper. 1. cut area 2. uncut area 3.
136 Produc t Info rmat ion * When using 4 inches or wider but les s than 9.4 inches wide mu ltipart forms joined by crimping (multipa rt forms with cut-pa per tab bindi ng), set the Multipa rt forms wit h cut-pa per tab bind ing in the default- settin g mode to on.
Product Information 137 A A A A A A A A A A A A 1. 1 inch or less 2. 3 inches or less 3. printi ng side 4. 1 inch or less 5. 3 inches or less Note: When using 4 inches or wider but less than 9.
138 Produc t Info rmat ion ❏ The thickness of the fol ded part when extend ed should be 1 mm or less. ❏ The binding area shoul d be flat and have no creases. ❏ T he sprock et hole s should be a circ le or a no tched c ircle. ❏ The sprocket hole s of all sheets in t he form should be ali gned prope rly.
Product Information 139 A A A A A A A A A A A A ❏ Always use labels whose ba cking sheet is entirely cover ed, and make sure t he cuts around the edges of the labels are perforated . 1. backing sheet 2. label shee t 3. severa l uncut area s on each s ide 4.
140 Produc t Info rmat ion ❏ The labels should no t peel off thei r backing sheet under the conditi ons below. 1. label 2. 27 mm ❏ W hen us ing labe ls wh ose b acking sheet i s entir ely c overed , make sure the cu ts around th e edges of the label s are perfora ted.
Product Information 141 A A A A A A A A A A A A ❏ When using label s whose back ing sheet is not cover ed with the label m ateria l, see the illu strati on be low. 1. label 2. backing sheet 3. corner rad ius is more than 2.5 mm 4. label Backing sheet Width Length/p age 101.
142 Produc t Info rmat ion Printable area Single sheets (inclu ding single-sheet multipart forms) Continuous pape r (including continu ous multipart forms) A 4 .2 mm (0.1 7 inc h) or mor e B The mini mum l eft an d ri ght ma rgin s ar e 3.0 mm (0. 12 inch) each.
Product Information 143 A A A A A A A A A A A A Labels (s ingle-sheet) Labels (c ontinuous forms) Standards and Approvals Europe an model: A 3 mm (0.118 i nch) or more A 6.
144 Produc t Info rmat ion Command Lists EPSON ESC/ P 2 contro l codes Selec ting E PSON ESC /P 2 print er in your softwar e allo ws yo u to use the mo st advanced font and graphic s. For more i nformation about the commands, contact EPSO N customer services.
Product Information 145 A A A A A A A A A A A A IBM PPDS E mulation Control Codes This print er emulat es the IBM Propr inter wit h the foll owing commands.
146 Produc t Info rmat ion Cleaning the Printer To keep you r printer ope rating at its best, you shou ld clean it thoroughl y several t imes a year. Follow th ese steps to clea n the pri nter: 1. Turn off the prin ter and rem ove any pa per loaded i n the prin ter as w ell a s the pa per gui de.
Product Information 147 A A A A A A A A A A A A Transporting the Printer If you need to transpo rt your printer some distance, careful ly repack it using the original box and packing mate rials.
148 Produc t Info rmat ion.
Glossary 149 Glossary ASCII American Standard Co de for Information Interchange. A standardized coding system for assigning nu merical codes to letters and symbols. auto line feed When this feature is sel ected in the default-setting mode, each c arriage-return (CR) code is automatically followed by a line- feed (LF) code.
150 Gl ossary dot ma trix A method of printing in which each letter or sym bol is formed by a pattern (matri x) of ind ividu al d ots. draft The print mode used by your printer when you select Draft as the font. The Draft font uses less dots per character for faster printing.
Glossary 151 letter quality (LQ) The print mode used by your printer when a f ont other than Draft is selected. Print ing w ith l ett er-qu alit y font s pr ovide s be tter read abil ity a nd ap pear ance at a reduced print speed. See also draf t and high sp eed draft .
152 Gl ossary unidirectional printing Prin tin g in wh ic h the p rint head p rin ts in o ne d irec tion o nly . Unid irec tio nal prin ting is us eful f or pr inting grap hics beca use it a llow s prec ise v ertic al alignment. You can select unidirectiona l printing in the printe r ’ s default-setting mode.
Index 153 Index Numerics 0 slas h, 44 A A.G .M. ( IBM ), 45 Aligning vertic al lines, 7 3 Auto C R (carr iage re turn), 45 Auto I/F (inte rface) wait time, 4 4 Auto line fe ed, 43 Auto tear-off, 10, 4.
154 In dex top-of-form position, 20 Multipart form s continuous, 14 singl e-sheet, 14 Multipa rt form s with c ut-paper tab binding , 46 P Packet mode, 45 Page l ength f or tracto r, 43 Paper jam clea.
デバイスEpson LQ-630の購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Epson LQ-630をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはEpson LQ-630の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Epson LQ-630の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Epson LQ-630で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Epson LQ-630を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はEpson LQ-630の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Epson LQ-630に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちEpson LQ-630デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。