EpsonメーカーStylus Photo 820の使用説明書/サービス説明書
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ii Copyright Notice All rights reserved. No part o f this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any m eans, elec tron ic, mech anical, photoc opyin g, recor ding, or otherw ise, wi thout th e prior written permission of SEI KO EPSON CORPORATI ON.
iii Contents Welcome! 1 PRINT Image Mat ching an d Exif Print 2 About PRINT Imag e Matching 2 About E xi f Prin t 3 About Your Software 3 About Your Documentation 4 Using the EPSON Printer I nform ati.
iv Contents Maintaining Yo ur Printer 33 Clean ing the Prin t Head 33 Runn ing the H ead Cl eaning U tility 34 Exam ining th e Nozzle Check Patte rn 35 Rep laci ng an In k Ca rt ridg e 35 Checki ng th.
Contents v Req uirem en ts and Notic es 63 Window s Syst em Re quirem ents 63 Macintos h System Requir ements 63 Import ant Sa fety Inst ruction s 64 Ink Cartridge Safety Ins tructions 65 Energy Star Compl ian ce 65 FCC Com plianc e Stateme nt 66 Declaration of Conformity 67 Epson Americ a, Inc.
1 Welcome! Your EPSON Stylus ® Photo 820 is an except ional photo printer that g ives you thes e advanced features: ■ EPSON ’ s exclusive 6-color ink te chnology produce s beautiful digital pho tos that look like traditi onal p hotograph s, as wel l as crisp eve ryday documents of all t ypes.
2 Welc om e! PRINT Image Matching and Exif Print Your EPSON St ylus Photo 8 20 printer suppo rts these in novative di gital ima ge format s to give yo u the best p hoto prin ts possible : ■ PRINT Image Mat ching ■ Exif Print Abou t PRIN T Imag e Matchi ng EPSON ’ s revolutionary PRINT Imag e Matching ™ (P.
Welcome! 3 Abou t Exif Print The Exif (Exchangeable Image F ile) Print format incl udes information about your digital camera se ttings i n JPEG files so your printer an d applicat ion can us e them to create acc urate print s ettings .
4 Welc om e! ■ Your EPSON Printer Information C enter give s you quick, on-screen access to informatio n about your printer. It includes EPSON P rint Sho w animate d tutorials on loadin g specia l paper, replacin g ink cartridges , improving print quality , and ot her task s.
Welcome! 5 Using the EPSON Printer Information Center Need he lp loadin g special pa per, repla cing ink cartridg es, or clean ing the pr int head? Use the E PSON Printe r Informatio n Center (EPIC ) to view prin ter movie s that quickly tell yo u how.
6 Welc om e! Launching the Man ual 1. Double-click the EPSON Printer Informa tion Center icon on your desktop. 2. Click Reference Gui de . You se e this s creen: 3. Click a to pic on the l eft to expan d the tabl e of conten ts. 4. Click on the topi c you want to view.
7 Printing From Start to Finish Follow th e instructio ns in th ese sectio ns to prin t using al l your p rinter ’ s features: ■ “ Loadin g Paper ” on page 8 ■ “ Basic Printing in Windo ws.
8 Printing From Start to Finish Loading Paper 1. Slide the left edge g uide to th e approxima te width o f your paper. 2. Place your pa per in your prin ter on the ri ght side of the feede r, behind t he tab. 3. Press in th e locking t ab on the left edge guide an d slide i t to fit lig htly aga inst th e paper.
Printing From Start to Finish 9 Loading En velopes 1. Load up to 10 envelopes, flap edg e first and printable side up. Tip: For bes t resu lts, pres s each envel ope flat before loading it, or l oad on e envelope at a tim e. 2. Place the envel opes aga inst th e right edge of the sheet fe eder, bene ath the tab.
10 Printing From Start to Finish Basic Print ing in Windows After yo u create a document in a software program, fo llow thes e steps to prin t it usi ng the ba sic pr in ter s ettin gs: 1. From the F ile menu, click Print . You see a Print window like thi s one: 2.
Printing From Start to Finish 11 4. Select the fo llowing settings on the Main tab in your print er settings window: Tip: For more i nform ation a bout pr inter setti ngs, cli ck the or Hel p button. 5. You return to the Print window. Cli ck OK or Print to start p rint ing.
12 Printing From Start to Finish Selecting the Settings You Use Most Often Your printe r setti ngs app ly only to the prog ram y ou ’ re currently using. If you want, you can chan ge the Win dows default prin ter settings for all your prog rams. 1. Right-click the printer icon in the lower right corner of y our screen (taskbar).
Printing From Start to Finish 13 3. From the F ile menu , select Print . Select the fo llowing s ettings : Tip: For more i nform ation a bout pr inter setti ngs, cli ck the button . 4. You can also do the following: ■ Click to reduce /enlarge y our printed image, print mult i-page la youts, o r add a watermark.
14 Printing From Start to Finish Printing with OS X If you ’ re using an OS X co mpatible printing application, follow t he steps below to print a document. (If you ’ re usi ng an ap plic ation that ’ s com patible on ly with Macintosh Classic mode, follow the steps on page 12 instead.
Printing From Start to Finish 15 6. Select th e following Print Setti ngs as necessary: Tip: For more inform ation a bout pr inte r setti ngs, cli ck Help . Th e OS X print er driver co ntai ns a subse t of the setti ngs avai lable wit h the OS 8.6 to 9.
16 Printing From Start to Finish 9. To moni tor the p rogress o f your prin t job, cli ck the Print Center icon wh en it appea rs in the dock on the bot tom of your d esktop .
Printing From Start to Finish 17 Customizing Your Prin t Settings You can use a dvanced setting s for color ma tching, prin ting at a higher resol ution, or selecting a variety of spe cial effects and layouts. Customizi ng Wind ows Prin t Settings 1. On the Main tab, click the Advanced button in the bot tom right corner of the window.
18 Printing From Start to Finish Note: For more in formatio n abou t advanc ed setti ngs, or i nstructi ons on savin g them as a group so yo u can r euse th em later, c lick t he Help o r button. If you want to use t he Adva nced sc reen e ach time yo u acc ess you r prin ter sett ings , sele ct the Show this s creen first c heckbox .
Printing From Start to Finish 19 Customizi ng Macinto sh Print Settin gs 1. On the printer settings window, cl ick Custom , then click the Custom Settings list to open i t. Note: For more info rmation on cus tom setti ngs, click Help (OS X) or (OS 8.6 to 9.
20 Printing From Start to Finish 4. Select these advanced setti ngs as necessary: Note: F or mor e informa tion on advanc ed setting s, or in struc tions o n saving them as a grou p so y ou ca n reuse them la ter, cl ick Help ( OS X) or (OS 8.6 to 9.x ).
Printing From Start to Finish 21 Selecting t he Correct Med ia Type Select th e correct Type or Media Type setting so your printe r knows wha t kind of paper you ’ r e using a nd adjusts the ink coverag e accordingly. For this paper . . . Select this Type or Media Type setting .
22 Printing From Start to Finish Printing BorderFree Photos You can pri nt your phot os with no ma rgins, exte nding the image a ll the way t o the edges o f the page . Although BorderFree prin ting is a bit slowe r (especia lly near th e edges), yo u get bea utiful sna pshots or enlar gements, wit hout tr imming.
Printing From Start to Finish 23 5. Windows : Click th e Borderless checkbox, t hen sele ct your pap er size as the Size settin g. Macintosh : Click OK . Then click File > Page Setup . Click the No Margins checkbox, then select your paper size as the Paper Size sett ing.
24 Printing From Start to Finish Using PRINT Image Matching With P RINT Image Ma tching , special print inst ruction s are saved i n your d igital photo fi les. For exam ple, macro mo de pictures migh t include prin t commands fo r sharpnes s and cla rity, whil e portrait mo de pictures m ight em phasize soft focusin g and subtle fle sh tone s.
Printing From Start to Finish 25 Opening Your Photo s in Film Fact ory Follow th ese steps to print P.I.M. p hotos with Fi lm Factory: 1. Start Film Factory.
26 Printing From Start to Finish 5. To import a photo in to Film Fa ctory, click the Import button, then: ■ Click From File to import a photo from your computer ’ s hard drive. ■ Click From Removable Media to import a phot o from a disk or CD-ROM.
Printing From Start to Finish 27 Printing Your Pho tos 1. When you ’ re ready to prin t, click the Print Ass ignment butto n. You s ee th is screen: 2. Windows and Macintosh OS 8.6 to 9.x : Select these op tions in the Printe r Setting s box at the bottom of the screen, in t his order: Macintosh OS X : Click the Properties button .
28 Printing From Start to Finish 4. Click the Print button on the left side of the screen. You see more o ptions: 5. If your pho to do esn ’ t look right i n the pr eview, click the Back button to change your setti ngs. (Click t he Detailed Preview button for a closer lo ok.
Printing From Start to Finish 29 Using the P.I.M. Plu g-in for Adobe P hotoshop The P.I. M. Plug-in fo r Adob e Photos hop allo ws you to reta in the P.I.M. imag e quality when you import JPEG fi les from your P.I.M.-enabled dig ital camera. The P.I.M.
30 Printing From Start to Finish 5. To see a preview o f the selected P.I .M. image, che ck the PRINT Image Matching Preview box. 6. Click the Open button. Your image o pens a nd the window remains on the screen. 7. Select and open mo re P.I.M. images, or click Cancel to close the Ope n PR INT Image Matc hing file window.
Printing From Start to Finish 31 2. In the Source Space box, make sure the EPSON RGB 2001 option is selecte d. 3. In the Print Space box, select t he SP820 profile for th e paper you ’ re printi ng on. We recommend Perceptual as the In tent set ting.
32 Printing From Start to Finish 8. Windows : Select ICM , then select No Color Adjust ment and click OK . Macintosh 8.6 to 9.x : Select No Color Adjustment and click OK . Macintosh OS X : Select Color Management from the pop -up menu, the n select No Color Adjustment .
33 Maintaining Your Printer Follow th e instructio ns in this chapter to keep your prin ter w orking at its best an d prepare it for moving , if necessary.
34 Maintaining Your Printer Running the H ead Cleaning Utility 1. Make sure th e printer is turne d on but no t printing , and the red b error light is off. (If the red lig ht is flashing or on, you may need t o replace the ink cartridge; see page 35 for detai ls.
Maintaining Your Printer 35 Examining the Nozzle Check Pattern Exam ine the n ozzle chec k pat tern you print. Each colo red square should be solid, with no gaps or lines, as shown: ■ If your printout looks okay, y ou ’ re done. ■ If yo u see a ny wh ite li nes o r gap s (as shown), clean the print head again; see page 34 for instructions.
36 Maintaining Your Printer ■ Macintosh : OS 8.6 to 9.x : Choose File > Print . Click the ink ic on. OS X : Choo se Applicati ons > EPSON Printer Utilit y > SP820 Ser ies > Status Monitor . You see a wi ndow like th is: Click a cartridge image to displ ay information about the cartr idge.
Maintaining Your Printer 37 Removing and Installing In k Cartridges Be sure you have a new ink cartridge be fore you begin. Onc e you start replacing a cartridge, yo u must comple te all th e steps i n one se ssion. 1. Make s ure th e pr inte r is turne d on ( the g reen P power light should be on, but not flashing ).
38 Maintaining Your Printer 6. Lower the new cartridge down into the ho lde r. Make sure the tabs rest o n the hoo ks in back. Caution: Don ’ t place the car tridg e under the h ooks; you may da mage the clamp when you c lose it. 7. Press down firmly on the i nk cartridge clamp unt il it sna ps in place.
Maintaining Your Printer 39 Aligning the Prin t Head If your printout s contain misali gned verti cal lines , or you see white or black horizon tal banding , you may nee d to al ign the p rint head. Note: Your pr inter must be co nnect ed direct ly to your comp uter (not o ver a network) to use t he Print Head Al ignment utility.
40 Maintaining Your Printer Cleaning the Printer To keep your printe r working at its best, you sho uld clean it several tim es a year. Follow th ese ste ps: 1. Turn off the printer, unpl ug the power cord, and disconnect the printer cable. 2. Remove a ll pape r, the n use a soft brus h to cl ean any du st or dirt fro m th e sh eet feeder.
Maintaining Your Printer 41 Transportin g the Printer If you move your p rinter some distance, you need to prepare it for transportation i n its or iginal bo x or a si milar one. Foll ow these steps: Caution: To av oid da mage, al ways l eave th e ink cartridg es inst alle d when transpor ting th e prin ter.
42 Maintaining Your Printer.
43 Solving Problems See “ Diagn osing Printe r Problems ” o n page 44 to help determine what the cause of your printer pro blem may be. Th en see the se sections fo r solution s: ■ “ Setup an .
44 Solving Problems Diagnosing Printer Problems First, check t he printer ’ s lights (see below) or run a printe r check (see page 45). Lights Explanat ion Green P power light flashes The printer is receiving a print job, replacing an i nk cartridge, charging ink, or cleaning the print head.
Solving Problems 45 Runnin g a Printe r Check You can run a pri nter check t o determ ine wheth er a problem come s from the pri nter or some othe r source. 1. Turn off your printer and compute r. 2. Disconnect the printe r ’ s interface cable. 3. Load lett er-size pap er in the p rinter.
46 Solving Problems Problems and Solutions Setup and Softwa re Installation Prob lems The printer makes nois e after ink cartridge i nstallation. ■ When you install ink cartridges, the prin ter must charge i ts print head for a few minutes.
Solving Problems 47 Printer Proble ms Only the green P power light i s on, but nothing pri nts. ■ Make sure the in terface c able is securely connected at both ends and meets t he system requir emen ts on page 63. ■ Run a prin ter check as desc ribed on page 45.
48 Solving Problems Quality Problems You see banding (light lines). ■ Clean the print h ead; see page 33 for instructions. ■ Select a higher print quali ty an d turn off High Speed mode; see page 10 (Windows) or page 12 (Macintosh) for details. ■ Select the co rrect Type (Windows) or Media Typ e (Macintosh ) for your paper; se e page 21.
Solving Problems 49 Your printo ut is faint o r has gaps. ■ Clean the print h ead; see page 33 for instructions. ■ The ink cartridges may be old or low on ink; see page 35. ■ Select th e correc t Type (Windows) or Media Typ e (Macintosh ) for your paper; se e page 21.
50 Solving Problems Paper Problems Paper doesn ’ t feed correctly or jams in the print er. ■ If pa per doe sn ’ t feed, remove it from th e sheet feede r. Fan th e edges of the shee ts, re load t hem agains t the ri ght edg e (beneat h the tab), the n slide t he left edge guide to f it l ightl y ag ains t the paper.
Solving Problems 51 The ma rgins are i ncorrec t. ■ Make sure the pape r settings a re correct fo r your paper siz e. See page 11 (Windows), page 12 (Macintosh OS 8.6 to 9.x), or page 14 (Macintosh OS X). ■ Choose the correct margins fo r your paper size .
52 Solving Problems Uninstalling and Reinstalling Printer Software You may nee d to unin stal l and then rei nstall your printer dri ver and util ities if, fo r exampl e, yo u upgrad e your Wi ndow s operat ing sy stem. You do n ’ t need to un instal l your other ph oto software o r the E PSON Printe r Informat ion Cent er.
Solving Problems 53 Macin tosh O S X 1. Open the Applicati ons folder, then the Util ities folder. 2. Select Print Center , select SP820 Series , and click the Delete button. 3. Restart your Macintosh, then see page 55 to reinstall your software. Where To Get Help If you need help wit h your printer, Film F actory, or the P.
54 Solving Problems Before you call, please have the fo llowing information ready: ■ Product name (EPSON Sty lus Photo 820) ■ Product serial number (located on t he back of the printer and on its .
55 Installing Your Printer Software Before instal ling your prin ter software, follow the s teps on the Start Here sheet to set up your printer and connect it to yo ur printer. If you ’ re using Windows XP, Windows Me, o r Windows 98, or Mac OS 8.6 to 9.
56 Installing Your Printer Sof tware 4. If you set up an administra tor passw ord, you se e this s creen. Cl ick the lock icon, t hen enter you password and click OK . 5. Click Continue , then read and agree to the lice nse ag reeme nt to cont inue the i nst alla tio n.
Installing Your Printer Soft ware 57 Note: If you see thi s scr een, c lick Add . If SP820 S eries already a ppears in the Printer l ist, go to step 15. 13. At the Printer List screen, click Add Printer . 14. Select EPSON USB , click SP820 Series(USB) , then click Add .
58 Installing Your Printer Sof tware 4. Read a nd agree to th e license agreemen t to continue the in stalla tion. 5. Click Inst all P rinte r Dr iver and follow the on-screen in structions to inst all the drive r and restart yo ur Macint osh. 6. After your Macin tosh restarts, re gister your printer with E PSON as instructe d.
Installing Your Printer Soft ware 59 Installing Printer Software on Windows 2000 1. Make sure yo ur printer is set up, connected to yo ur printer, and turned o n, as described o n the Start Here sh eet.
60 Installing Your Printer Sof tware 9. Installa tion p roceeds aut omaticall y. At the final Found New Hardware Wi zard screen, click Finish . 10. After a moment, y ou see a lice nse agre emen t screen . Read an d agre e to th e lice nse agreeme nt to cont inue the in stalla tion.
Installing Your Printer Soft ware 61 5. At the Install Menu, sel ect Insta ll Pr int er Driver and follow the on-screen instructions. 6. When you ret urn to the Insta ll Menu, sele ct Install Optional Soft ware . Select the software from the next me nu and follo w the on-screen in structions.
62 Installing Your Printer Sof tware.
63 Requirements and Notices Windows System Requirements To use your printer and its software, y our system sho uld have: ■ A Micr osoft W ind ows co mpatib le PC with a Pentiu m ® or better process.
64 Requirements a nd Notices Important Safety Instructions Before us ing y our printe r, r ead the fo llow in g saf ety in str uctio ns t o mak e sur e yo u use the prin ter sa fely and effectively: ■ Be sure to foll ow all warn ings an d inst ructio ns m arked on the printer .
Requirement s and Notices 65 Ink Cartridge Safety Instructions ■ Keep ink cartridges out of t he reach of children and do n ot drink the ink. ■ Be careful when you handle used in k cartridges; there may be ink remaining arou nd the ink supply port.
66 Requirements a nd Notices FCC Compliance Statement For United Sta tes Users This equipment has been tested and foun d to comply with t he limits for a Cl ass B digital device, pursuant t o Part 15 of the FCC Rules. These li mits are designed to provide reas onable protection agai nst h armf ul inte rfe renc e in a r esiden tia l inst alla tio n.
Requirement s and Notices 67 Declaration of Con formity According to 47CFR, Part 2 and 15 for Cl ass B Pers onal Com puters and Per ipherals; and/or CPU Boards a nd Power Su pplies used with Cl ass B Person al Computers : We: E PSON AMERICA, INC.
68 Requirements a nd Notices Epson America, Inc. Limited Warranty What Is Cove red : Epson America, Inc. ( “ Epson ” ) warrants to th e first r etail pu rchaser tha t the EPSON printer covered by .
Requirement s and Notices 69 THE WARRANTY AND REMEDY PR OVIDED ABO VE ARE E XCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARR ANTIES INCLUDING, BU T NOT LIMITE D TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRIN GEMENT OR FITNESS FOR A PAR TICULAR PURPOSE.
70 Requirements a nd Notices.
71 Index A Adobe Phot oshop , P.I. M. plu g-in for, 3 , 29 to 32 Advanced settings, 1 7 to 20 Aligning print head, 39 ArcSof t PhotoI mpressi on, 3, 24, 54 Automat ic mode , Macint osh, 13, 15, 48 B B.
72 Index EPSO N help, 53 to 54 ink, 36 papers, 21 to 22 Pri nter I nfo rm ati on C ente r, 4 to 6 SoundAd vice, 53 Store, 3 6 warranty , 68 to 69 EPSON P hotoC ent er, 4 Exif Prin t description, 2 to .
Index 73 M Macint osh basic printin g, 12 to 16 Choo ser, 46, 50 install ing soft ware, 55 to 58 system requirem ents, 63 Main tainin g print er, 33 to 40 Margins, i ncorrect, 5 1 Matte Pap er - Heavy weight, 21 t o 22 Matte Pap er, Dou ble-Sided, 2 1 Media Type setting Mac OS 8.
74 Index Pri ntin g advanced, 17 t o 20 Bord erFr ee, 1, 22 to 23, 27 contro lling , 11, 13, 16 Macint osh, basic , 12 to 16 Windows, basic, 1 0 to 12 with custo m settings, Ma cintosh, 19 to 20 with .
1 EPSON Ink Jet Pape rs and Ink Cartridges Use EPSON ® pap er and inks to get the same p hoto quality results t hat have earned EPSON’s printer s all of t heir awards! EPSON papers are specially coat ed to work with EPS ON genuine inks.
How To Order EPSON Ink and Paper To order EPSON ink cartr idges, paper, and other pri nting media, c ontact y our dealer or call the EPSON Sto re at (800 ) 873-776 6 or visi t www.epsonst ore.com (U.S. sales only). In Canada, please call (800) 463 -7766 for dealer referral.
デバイスEpson Stylus Photo 820の購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Epson Stylus Photo 820をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはEpson Stylus Photo 820の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Epson Stylus Photo 820の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Epson Stylus Photo 820で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Epson Stylus Photo 820を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はEpson Stylus Photo 820の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Epson Stylus Photo 820に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちEpson Stylus Photo 820デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。