EverFocusメーカーEPN 3600の使用説明書/サービス説明書
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EPN3600 IP PTZ S peed Dome User ’ s Manual Copyright © EverFocus Electronics Co rp, Release: July 2009.
EPN3600 2 Product Name: EPN Series EverFocus Network S pee d Dome FCC N otic e "Decla ration o f Co nfor mity Inf ormati on" This equipment has be en tested and found to comply with the limit s for a Class A digit a l device, pursuant t o part 15 of the FCC Rules.
EPN3600 3 About this document All the safety and operating instructions should be read and followed before the unit is operated. Th is manual shou ld be retained for future reference. The information in this manual was current when publish ed. The manufacturer reserves the right to revise and improve it s products.
EPN3600 4 body . Use a dry cloth to clean the appliance when it is dirty . When the dirt is hard to remove, use a mild deterge nt and wipe gently . Do not operate the appliance beyond its specifie d temperature, humidity or power source ratings. Do not use the appliance in an extreme environment wher e high temperature or high humidity exist s.
EPN3600 5 T ABLE OF CONTENTS 1. INTRODUCTION ............... .................................................................................. 7 1.1. FEA T UR E .........................................................................................
EPN3600 6 2.4.2.3.2 OSD/AR EAS .............................................................................. 56 2.4.2.3.2.1 Areas ........................................................................................ 57 2.4.2.3.2.2 Directions .....
EPN3600 7 1. INTRODUCTION The innovative EPN Series from EverFocus is a high performance multi stream H.264 IP speed dome featurin g intelligent auto t racking functions. EPN is built-in H.264/MPEG-4 /MJPEG digital signal outpu t at 4CIF image size with up to 30fps and H.
EPN3600 8 z Excellent positio n accuracy to ±0.1 degree z From super low [0.01° /sec] to high fast [360°/sec] pan/tilt speed z IP66 rated housi ng for any-weather out door use z Maximum 192 preset positions available z Support directional virtual compass for easy opera tion.
EPN3600 9 1.2 ACCESSING THE CAMERA MENU S tep 1.S t a rt an Internet Explorer browser . S tep 2. Enter the IP address or host name of the camera in the Location/Address f ield of y our I nternet Expl orer bro wser . (Please refe r to EPN2700/3100/3600 Installati on Guide for how to find the IP address) S tep 3.
EPN3600 10 ○ 2 Press button to display the "Live" page. Double clic k on the image to show a full screen dis play , double click again or press ESC to return norma l display .
EPN3600 11 where the image f ile is saved can be specified in “Setting -> Us er ’s Config”. Please refer to “2.2 USER CONFIG” for further information . Note: Record segment is li mited to 1 min. If you n eed to do long time recording, please set schedule recording.
EPN3600 12 Figure 1-2 PTZ Control Wi ndow : Zoom in : Zoom ou t : Focus far Focus near : Iris + : Iris – Arrow buttons: Click on an arrow button to navigate in that direction. : stop current action. : User can select PTZ speed from High, S tand ard, Low and Minimum.
EPN3600 13 Preset button : Click this button first, and input a preset position number by clicking number key and then click “Go” button to move the camera to a preset location. Note: T o use t h is function, user need to set preset location in advance.
EPN3600 14 button to run a preset tour with auto-tracking function ON. Number button, Go button and Clear button : - Click desire number button an d it will show in the gr ay text area at left- down corn er . - Click “Clear” button t o clear the text area.
EPN3600 15 ○ 17 Manual Control – Re set Alarm Press “Reset Alarm” butt on to reset alarm output remote ly . ○ 18 Status Displa y Show the name of the camera whose settings currently being configured, current date/time and current frame rate.
EPN3600 16 2. SETTING Click Setting button (see red marker in Figure 2-1 ) to enter the setting menu (see Figure 2-2 ). There are 9 sections in setup menu: [System Info], [User Config], [Network], [Video], [Audio ], [User], [ Event], [Syste m] and [EKB200].
EPN3600 17 Figure 2-2 System Info - Information 2.1.2 Log Figu re 2-3 Sys tem Info -Lo g Sys tem Lo g : Date/Time : display date and time of the log. Log message : contai n all information and ev ent .
EPN3600 18 user ’s IP , reboot, firmware upgrade, load factory default, configura tion reset and event detected. System wi ll keep the newest 25 6 records. Click button to export system log into a “.txt” file and select the location where t h e exported log fil e will be sa ved to.
EPN3600 19 Position : Select the position where the text will be d isplayed from Upper Left / Lower Right / Lower Left. Click Apply to apply the setting changes or Reset to re set w ithou t s aving the change. Date/Time Format Used in T ext Select Date/T ime Format from the following options: Tim e F o r m a t : 24 Hours or 12 Hours.
EPN3600 20 the change. Langua ge Se tting Language: Select the language to be displaye d in web p age. Default language is Englis h . T o add a new language not listed i n the original configuration, click the Browse butt o n to locate the new languag e file (.
EPN3600 21 2.3.1 Network Figure 2-5 Net w ork Setting- Network The f ollowin g inform ation is requ ired to conf igure t he ne twork settin gs. Contact your network adm inistrator or your internet serv ice pro vider to get the info.
EPN3600 22 IP address When DHCP is not used, user needs to manually enter the IP address of the camera. Do not enter the IP address already used for PC or other network cameras. Subnet Mask This field is used to set the netmask for your network so that the IP speed dome will be reco gnized within the network.
EPN3600 23 2.3.2 DDNS Figure 2-6 Network - DDNS DDNS se tting When access ing t he ca mera via the In ternet from the network e nvironment of which the global IP address i s obtained using DHCP, the DDNS function is necessary. To use the DDNS function, it is necessary to connect to the dedicat ed DDNS server.
EPN3600 24 Click button to regi ster or update DDNS account.” If you wish to get a domain name from o ther DDNS provider , it is necessary to configure Record ID, FQDN, Username and p assword and register in DDNS server . Refer to the DDNS web site for further information about the DDNS.
EPN3600 25 Click Apply to apply the setting changes or Reset to re set w ithou t s aving the change. 2.3.4 SMTP/FTP Figure 2-8 Network – SMTP/FT P Set SMTP The settings relating to the mail server , used to send the e-mail not ification from the camera to predefined addresses v ia SMTP , can be configured.
EPN3600 26 Password : Input the p assword if the SMTP server requires authentication. Receiver Addres s : Input the e-mail address for receiv ing e-mail message when the EVENT is enabled and triggered.
EPN3600 27 2.3.5 Netw ork Alarm (reserved for PowerCon) Fig ure 2 -9 Netw ork – Netw ork Alarm Set Network Alarm This function is reserved f o r PowerCon soft ware, for the det ailed setting please refer to PowerCon network alarm protocol. 2.4 VIDEO The settings relating to video such as streaming, camera OSD can be configured on this page.
EPN3600 28 2.4.1 Multi S treaming Figure 2-10 V ideo – Multi Strea mi ng Stream Setting The system can output 3 video streams simult aneously . For each of them, user can set compression format, re so lution, qu ality and fr ame ra te individually .
EPN3600 29 Click Apply to apply the setting changes or Reset to re set w ithou t s aving the change. V ideo Recording Setting User can set video recording by selecting from o ne of the enabled video streamings. This will allow user to view live images as well as to record video of the other video streami ng.
EPN3600 30 2.4.2.1 POSITION SETTINGS 2.4.2.1.1 Set Preset User can click Program button to enter “Preset Position” window (See Figure 2-12 ) to set different positions for a camera. There are 10 preset positions can be set in one pag e and totally 20 pag es for preset positions.
EPN3600 31 3. Click “Set” button to save this selected p osition, or Click “Clear” button to clear this position. “Go” button allow user to see a preset position on screen. 4. Use r can set T itle, Focu s Mo de and Whit e Balan ce fo r eac h preset position.
EPN3600 32 Figure 2-13 Vide o – Camera –Auto T racking Windo w How to set Auto T racking S tart point: 1. Checking “Auto T racking S t art Poin t” item at ○ 1 . 2. S elect a desire d star t poi nt by usi ng “Arr ow” b uttons at ○ 2 to locate a desired position.
EPN3600 33 selected start point on screen. Set Pan/ Tilt Limit s 1. Set Pan/ T ilt Limits by checkin g this item and clicking its Set button at ○ 4 to enter its setting window (Figure 2-14). See setting details below . Figure 2-14 Auto T racking OSD <Set Pan R ange> a.
EPN3600 34 Click IRIS-, bu tton to return. Figure 2-16 Pan Range Se tting – Right Limit Setting e. Use arrows buttons and bu ttons to locate a desired right limit point. f. Click IRIS+ button, to save and return, or Click IRIS-, button to return. g.
EPN3600 35 Figure 2-17 Tilt Ra nge Setting – Do wn Limit Setting c. Use arrows buttons and buttons at ○ 2 to locate a desired down limit poi nt. d. Click IRIS+ button, , to en ter ne xt wind ow (see Figure 2-18 ) or Click IRIS-, button to return. Figure 2-18 T ilt Range Setting – Up Limit Se tting e.
EPN3600 36 <Clear Pan/ Clear Tilt> a. Click and to select Clear Pan/ Clea r T ilt option. b. Click IRIS+ button, , to clear the setting. Set tracking mask Checking this it em at ○ 5 and click it s Set button to enter its setting window ( Figure 2-19 ).
EPN3600 37 Figure 2-20 T racking Mask Size Window User can change the tracking mask size her e by u sing arrow buttons: : press this button to increase the length of the mask. : press this button to decrease the length of the mask. : press these buttons to increas e the width o f the mask.
EPN3600 38 User can use arro ws buttons and buttons to locate a desired tracking mask position, and click / button to save and return to T racking Mask Size Window d. After completing setting, click IRIS+ button, , to save and return to Tracking Mask Window .
EPN3600 39 T racking Duration: User can set tracking duration at ○ 8 . Availa ble setting range is 0~600 second. Selecting “0” will turn off tracking duration.
EPN3600 40 Set Object Size User can set desired tracking object size by click “Set” button a t ○ 12 . Figure 2-22 shows the screen of object size setting.
EPN3600 41 also click “Reset” button to make options to default value s..
EPN3600 42 2.4. 2.2. 2 Set Auto Pan User can click Program button right next to “Set Auto Pan ” to enter “Auto Pan” window ( See Figure 2-23 ) to configure auto p an options for a camera. How to set Auto Pan : Figure 2-23 V i deo – Camera –Auto Pan Windo w 1.
EPN3600 43 If OFF is selected at this step, go to step 2. 2. Select a desired lef t position b y using “Arrow” butto ns to locate a desired position. User can als o use “Zoom In/ OUT”, “Focus Far/Near”, “IRIS +/-“ buttons to help locating a desired p o sition in this step.
EPN3600 44 2.4. 2.2. 3 Set T our User can click Program button right next to “Set T our” to enter “T our” window (See below) to co nfigure preset tours for a camera. Max. 16 positions can be set for a tour and there are 16 t ours for user to preset for a camera.
EPN3600 45 excl usiv e for Pres et mo de her e. Speed : Select tour speed from 1 ~255. This option is exclusive f or Preset mode. 2.4. 2.2. 4 Set Pa tter n User can click Program button right ne xt to “Set Pattern” to enter Pattern window (Se e Figure 2-25 ) to set a pattern for a camera .
EPN3600 46 Figure 2-26 V ideo – Camera –Set Pattern - Recording T our Seconds 3. Use “Arrow” buttons, “Zoom In/ OUT ”, “Focus Far/Near”, “IRIS +/-“ buttons and “PT S peed” option to operate cam era on a desired pattern 4. After completing p attern operation s, click “Complete” button to save this pattern tour .
EPN3600 47 2.4.2.3 PTZ OSD SETTINGS Use the buttons on the browser window to o perate the "Camera OSD setting" from a PC. There are 4 entries about PTZ OSD Setting allow ing user to configure, including Video Settings, OSD/Areas, Private Zones and Info.
EPN3600 48 ▼ button/ ▲ button: Click these buttons se lect desired entry. : Click this button to save the change and go back to previous page. : - When an entry ha s an en ter sign ( see red mar ker in be low image)b ehind it. Click this button to ente r sub-menu of this en try.
EPN3600 49 2.4.2. 3.1 VIDE O SETTINGS There are 9 options in V ideo Settings: Exposure, Focus Mode, Digit al Zoom, White Balance, Backlight, Day/Night, Color , Negative and Wide Dynamic Range. See Figure 2-28 . 2.4. 2.3.1.1 Exposu re In Exposure menu, there is a sub-menu.
EPN3600 50 EL.SHUTTER : Select electronic shutter mode from the options of the menu. There are AUT O, A.FLK ,1/1, 1/2, 1/4, 1/8, 1/15, 1/30, 1/60, 1/180 , 1/250 , 1/1000 , 1/3000 and 1/10000 at NTSC model; and AUT O, A.FLK, 1/50, 1/150, 1/215, 1/1000, 1/2500 and 1/10000 at P A L mod el.
EPN3600 51 2.4. 2.3.1.2 Focus Mod e Figure 2-30 V ideo Settings - Focus Mode In Focus mode, we define focus type f ro m ONE PUSH, AUTO and Manual . ONE PUSH : Enable the one push trigger focus mode. Th e focus lens holds the same position until the next trigger command is rec eived.
EPN3600 52 2.4. 2.3.1.3 Digit al Zoom Figure 2-31 V ideo Settings - Digit al Zoom Enable or disable digital zoo m. ON : Enabl e a digit al zoom . OFF : Disable a digital zoo m.
EPN3600 53 value using the color temp erature radiating from a black su bject based on a range of value from 3000 to 7 5 00K. INDOOR : 3200 K Base mode. OUTDOOR : 5800 K Base mode. 2.4. 2.3.1.5 Backli ght Figure 2-33 V ideo Settings - Backlig ht This is the function of Back Light Compensation.
EPN3600 54 Figure 2-34 PTZ V ideo Settings - Day/Night Select from AUTO , DA Y and NIGHT NIGHT : IR cut filter is always removed (ICR ON). DA Y : IR cut filter is alw ays attached (ICR OFF). AUT O : Auto Day/Night mode switch. The camera will a utomatically switch the settings needed for att aching or removing the IR cut filter .
EPN3600 55 2.4. 2.3.1.7 Color Figure 2-36 V ideo Settings - Color In Color , we defi ne the color of the image. Select from ON and OFF . ON : Color image OFF : B/W image 2.4. 2.3.1.8 Negati ve Figure 2-37 V i deo Settings - Negative In Negative mode, it will switch ON/OFF the negative art image output.
EPN3600 56 2.4. 2.3.1. 9 Wi de Dyn amic Rang e Figure 2-38 V ideo Settings - Wide Dynamic Range In Wide Dynamic Range, we d e fine wide dynamic ran ge from ON and OF F . This function is ef fe ctive when shooting im ages against the sun, or whe n shooting a very bright subject.
EPN3600 57 2.4. 2.3.2.1 Areas In Areas menu, there is a sub-menu . Press ◄ button/ ► button to en ter Areas sub-menu (see Figure 2-40 ). Figure 2-40 OSD/AREAS menu- Areas Sub-menu In zone menu, you can set a zone and n ame it.
EPN3600 58 Figure 2-41 Areas setting – Lef t Position Setting W i ndow 5. Then the right pos ition setting window sh ows (See Figure 2-42 ).User can select right position by directly controlling from the live screen . After select desir ed lef t position, press “Enter” to confirm.
EPN3600 59 Figure 2-43 Areas setting 2.4.2.3.2.2 Directions In Directions, there is a sub-menu. Figure 2-44 OSD/AREAS menu- Direc tions Setting Window Click ◄ button/ ► button to enter Directions sub-menu.
EPN3600 60 Figure 2-45 Areas setting menu- Set North There are two options in Directions menu: Set North and Default N orth. Set North Click Enter button t o enter set North window (See Figure 2-46 ). User can locate a north position by directly controlling from the live screen.
EPN3600 61 Figure 2-47 OSD/AREAS menu- Display Setting Window Click ◄ bu tton / ► button to enter Display sub-menu. Figure 2-48 Directions Sett i ng Menu 1. SHO W OSD ON : show OSD of Camera T itle, Directions, Zones, Pres et T itle, Motion, Zoom, Fan an d Camera S tatus.
EPN3600 62 Show Directions : A vailable options are Auto, 1/1, A.FLK, 1/60. Show Azimuth : A vailable options are Auto, 1/1, A.FLK, 1/60. Figure 2-49 Direct i ons – Option Y es- Sub-Menu NO : do not show directions 3. ZONES YES : show zones NO: do not show zones 4.
EPN3600 63 2.4.2 .3. 3 PRIV A T E ZONES User can set a private zone with it s position and size. When Private zone is set to on, the private zone will be blocked (black ) for view . There are 8 priv ate zones can be set in this system. Figure 2-50 Private Zone Me nu How to set private zone: 1.
EPN3600 64 Figure 2-51 Private Zone – Position Sett ing Window 3. Locate a position for private zone by directl y operating from the liv e screen. 4. Press Enter to save position and enter next window , Private Zone Size setting window (See Figur e 2-52 ).
EPN3600 65 Click ▲ butt on to incre ase the le ngth of the p riv ate zo ne. Click ▼ button to decrease the length of the private zon e . Click ► button to increase the wid th of the private zone. Click ◄ button to decrease the wid th of the private zone.
EPN3600 66 Figure 2-55 PTZ OSD- Info Windo w 1. PRESET -CNT : Preset counter . This counter count s the preset mo vement, and 1 is counted when the speed dome r uns to preset position. 2. X-CONT : X-ax is counter . This counter count s the x axis movement, and 1 is counted when the speed dome p ans 360°.
EPN3600 67 Figure 2-56 Audio Audio Check Enable Audio box to enable audio function. Audio Input : Audio from an internal microphon e or a line source can be connected to the Audio connector of EPN2700/3100/3600. The audio source can be selected from Internal Microphone, External Audio Input L and Externa l Audi o Inpu t R.
EPN3600 68 2.6 USER Figure 2-57 User User Information Administrator can set Account, Description, password, Authority level and Stat us for a u ser in user information .
EPN3600 69 Press Apply to apply the setting changes or Re set to reset without saving the change. 2.7 EVENT An event in the camera is when an Ev ent T y pe is activated and causes cert ain actions to be performed. The event type is the set of conditions that specifies how and when which actions will be performed.
EPN3600 70 2.7.1 Event The settings relating to event occurrenc es such as se ttings for the event occurrence, motion, alarm and time mask can be configured on this page. The "Event " page has 4 tabs: [Event] tab, the [Motion] tab, the [Alarm] tab and the [Time M ask] tab.
EPN3600 71 T o change the priority of events, click on the event and it will b e highlighted. Press or b utton to move between even ts. The event that has highest priority will be activ a ted first. Press Apply to apply the setting changes or Re set to reset without saving the change.
EPN3600 72 pre-and post alarm buf fer setting, please refer to “Alarm”. 6. Chec k “En able This Even t”. 7. Select “Always” for time mask. For deta il about Time Mask, plea se refer to “2 .7 .4 T ime Mas k”. 8. Click to save this eve nt in event list.
EPN3600 73 4. Select “Go to PTZ Preset” as action type. 5. Chec k “En able This Even t”. 6. Select “Always” for time mask. For det ail about Tim e Mask, please refer to “2 .7 .4 T ime Mas k”. 7. Select preset No. for Det ail about set Preset, plea se refer to “2.
EPN3600 74 2.7.2 Motion Fig ure 2 -59 E vent – E ven t T ab Motion Detection User can define the motion area to be detected by left clicking the mouse to draw lines. Every click is an end point of the line. W h en the detection area is form ed, dou ble click the mous e to hav e all th e line s connec ted .
EPN3600 75 Moreover , you can set the Sensitiv ity level for motion triggered by selecting from 1 (low), 2, 3, 4, 5, 6, 7, 8, 9 to 10 (high). 2.7.3 Alarm Figure 2-60 Event – Alarm T ab Alarm Output .
EPN3600 76 immediately af ter the trigg er . Input the desired l ength of post-trigger buf fer time. It can be set up to 120 seconds. Press Apply to apply the setting changes or Re set to reset without saving the change.
EPN3600 77 Mask name: Input a mask name for the new time period. Check the check box for the day to be scheduled: Sun, Mon, T u e, Wed, Thu, Fri & Sa t. Set the St art time and End time for time mask by clicki ng Up arrow or Down arrow . Or simply press for a full day of event action.
EPN3600 78 Machin e Name Settin g Machine Name: Enter the name of the camera. The en tered name will be displayed in the status display ar ea. Press Apply to apply the setting changes or Re set to reset without saving the change. Set T ime Zone T ime Zone: Select a time zone according to the location where the camera is in use.
EPN3600 79 synchronization with the NTP ser ver. T ime Zone: Select a time zone according to the loc ation where the camera is in use. Press Apply to apply the setting changes or Re set to reset without saving the change.
EPN3600 80 time and “End” time when daylig ht saving start s. Set the end time of daylight saving time. Set the end week of daylight saving time: 1 st / 2 nd / 3 rd / 4 th / Last Set the end day o.
EPN3600 81 are: • IP setting • DDNS setting Default: The Default button should be used with caution. Pressing this button will return all of the camera's sett ings, including the IP address, to the factory default values. The camera will then have to be re-install ed.
EPN3600 82 2.9 EKB200 Figure 3-65 EKB200 setting EKB-200 is an IP surveillance keyboard controller powered by USB port. User needs to set related control for each EKB-200 key in this window (see Figure 3-65 ). In Action list window , there ar e 12 EKB-200 button mapping optio ns (From Key No.
EPN3600 83 Figure 3-66 EKB200 Panel There are 20 available Actio n options, including: 1. Set Preset : When the action of a key is set “Set Preset”, use joystick to select a position and press this key on KEB200 to save the position as Preset Point.
EPN3600 84 8. Ir is Cl ose : When the action of a key is set “Iris Close”, press this ke y on KEB200 to do Iris close. 9. Run Autopan : W h en the action of a key is set “Autop an”, press this key on KEB200 to start autopan. 10. Stop Autop an : When the action of a key is set “S top Autopa n”, press this key on KEB200 to stop autop an.
EPN3600 85 3. SPECIFICA TIONS Product Model EPN2700 (outdoor) EPN2700i (indoor) EPN31 00 (o utd oor ) EPN3100i (indoor) EPN3600 (outdoor) EPN3600i (indoor) CAMERA Pickup Device 1/4" Sony CCD 1/4” Sony Ex-View HAD CCD Video Format NTSC or PAL Scann in g System NTSC: 525 TV line s, 60 fields/sec; PAL: 625 TV lines, 50 fields/sec.
EPN3600 86 Focus Control One P ush/ Auto/ Manu al Iris Control Auto/Manual True Day & Night Yes (Auto/ DAY/NIGHT) Auto Gain C ontrol Yes, (OFF ; ON) Yes, (OFF; Low ; Mid ; Hi) Yes, (Auto; Manual) Backlight Comp.
EPN3600 87 Tour Point pe r Group 16 pre set posi tion s Pattern 4 patterns with 90 sec long each NETWORK / INTERFACE Interface 10Base-T/100Base-TX auto-negotiation, RJ-45 socket Supported Protocols HTTP, TCP / IP, FTP, SMTP, DHCP, DNS, DDNS, NTP Bandwidth control Min.
EPN3600 88 EverFocus Electronics Corp. Head Office: 12F , No.79 Sec. 1 Shin-T ai W u Road, Hsi-Chi, T aipei, T a iwan TEL: +886-2-26982334 F A X: +886-2-26982380 www .everfocus.com.tw USA Office: 1801 Highland A ve. Unit A Duarte, CA 91010, U.S.A. TEL: +1-626-844-8888 F A X: +1-626-844-8838 www .
デバイスEverFocus EPN 3600の購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
EverFocus EPN 3600をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはEverFocus EPN 3600の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。EverFocus EPN 3600の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。EverFocus EPN 3600で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
EverFocus EPN 3600を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はEverFocus EPN 3600の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、EverFocus EPN 3600に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちEverFocus EPN 3600デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
