FujitsuメーカーPRIMERGY RX900 S1の使用説明書/サービス説明書
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Maintenance Manual - English PRIMERGY RX900 S1 Server Maint enance Manual Edition August 2010.
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RX900 S1 Maintenance Man ual 3 Bef ore readi ng this manu al For your safety This man ual contains impor tant inf or mation f or saf ely and correctly using this product.
4 Maintenance Man ual RX900 S1 These uses include control of n uclear reactions in nuclear pow er plants, automatic airplane flight control, air traffic control, traffi c control in mass transport s ystems , medical de vices for li f e suppor t, and missile guidance control in w eapons systems (hereafter , "high saf ety use").
RX900 S1 Maintenance Man ual 5 Onl y for the Japanese market: I Although described in this manual , some sections do not apply to the J apanese mar k et.
6 Maintenance Man ual RX900 S1.
RX900 S1 Maintenance Man ual 7 Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 1.1 Where to find which inf ormation? . . . . . . . . . . . . . . . 20 1.1.1 Documents y ou need at hand . . . . . . . . . . . . . . . . . .
8 Maintenance Man ual RX900 S1 Contents 4.9 Closing the rack door . . . . . . . . . . . . . . . . . . . . . . 51 5 P ower supply . . . . . . . . . . . . . . . . . . . . . . . . . . 53 5.1 Installing a ho t-plug P ower Supply Unit (PSU) . . . . . . . .
RX900 S1 Maintenance Man ual 9 Conten ts 5.4.17 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 77 6 Har d disk and solid state drives . . . . . . . . . . . . . . . . 79 6.1 Installing the HDD/SSD mo dule . . . . . . . . . . . . . . .
10 Maintenance Manual RX900 S1 Contents 7 Fan modules . . . . . . . . . . . . . . . . . . . . . . . . . . 101 7.1 Replacing a defective fan mod ule . . . . . . . . . . . . . . 102 7.1.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 102 7.
RX900 S1 Maintenance Man ual 11 Conten ts 8.5.2 Star ting the task . . . . . . . . . . . . . . . . . . . . . . . . . 133 8.5.3 Deactiv ating the e xpansion card . . . . . . . . . . . . . . . . . 133 8.5.4 Pulling the e xpansion card out of the slot . .
12 Maintenance Manual RX900 S1 Contents 8.9.5 Inser ting the e xpansion card in the slot . . . . . . . . . . . . . 161 8.9.6 Installing the PCI Ri ser (if applicable) . . . . . . . . . . . . . . 162 8.9.7 Completing the task . . . . . . . . . . . . . .
RX900 S1 Maintenance Man ual 13 Conten ts 9.2.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 188 9.2.2 Star ting the task . . . . . . . . . . . . . . . . . . . . . . . . . 188 9.2.3 Identifying a f ault on the CPUMEMR . . . . . .
14 Maintenance Manual RX900 S1 Contents 10.3.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 215 10.3.2 Star ting the task . . . . . . . . . . . . . . . . . . . . . . . . 215 10.3.3 Remov ing the heat sink . . . . . . . . . . . . . .
RX900 S1 Maintenance Man ual 15 Conten ts 12.4 Replacing the I/O b oar d . . . . . . . . . . . . . . . . . . . . 242 12.4.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 242 12.4.2 Star ting the task . . . . . . . . . . . . . . . .
16 Maintenance Manual RX900 S1 Contents 14.3.3 Removing the UFM . . . . . . . . . . . . . . . . . . . . . . . 268 14.3.4 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 269 14.4 Installing the TPM . . . . . . . . . . . . . . . . . . .
RX900 S1 Maintenance Man ual 17 Conten ts 15.1.9 Completing the task . . . . . . . . . . . . . . . . . . . . . . . 300 15.2 Replacing the cont r ol panel cable . . . . . . . . . . . . . . . 301 15.2.1 Required tools . . . . . . . . . . . . . . . . . .
18 Maintenance Manual RX900 S1 Contents 15.5.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 333 15.5.2 Star ting the task . . . . . . . . . . . . . . . . . . . . . . . . 334 15.5.3 Sliding the local ser vice displa y outward . . . .
RX900 S1 Maintenance Man ual 19 1 Intr oduction This Maintenance man ual provides procedures fo r : ● Replacing f aulty units to get t he system bac k to nor mal operation. ● Expanding the ser ver c onfiguration by using opti onal hardware c omponents a vai lab le within the same release to meet ne w requirements.
20 Maintenance Manual RX900 S1 Introduction 1.1 Wher e to find wh ic h inf orma tion? While the Maintenanc e manual f ocuses on maintenance procedures to bring the system bac k to nor mal operation, individual man uals provide detai led bac kground inf or mation on the board la yout, indic ators, or BIOS Setup .
RX900 S1 Maintenance Man ual 21 Introductio n 1.1.1 Documents y ou need at hand In the maintenance procedures , you will find ref erences to other documents f or inf or mation that does not suit into individual procedure steps. So please chec k which of these documents y ou need to hav e at hand when you l eav e for maintaining a server .
22 Maintenance Manual RX900 S1 Introduction Hardware poster The hardware poster summarizes inf or mation such as rac k install ation, po wer supply , HDD modules, and indicators .
RX900 S1 Maintenance Man ual 23 Introductio n Additional docum entation is a vai lab le on more specific topics. Pl ease check which of these documents y ou need for in dividual tasks: ● Documentati.
24 Maintenance Manual RX900 S1 Introduction 1.1. 2 Accessing PRIME RGY documentation Y ou hav e the f ollowi ng options to access PRIMERGY documentation: ● Open the Ser v erView Suite D VD 2 whic h is par t of the Ser v erVie w Suite supplied with e v er y ser v er .
RX900 S1 Maintenance Man ual 25 2 Bef o re y ou st ar t Bef ore you star t to replace or install hardw are components in the RX900 S1 ser v er , please proceed as f ollows: Ê Carefully read the saf ety instructions in the chapter "Saf ety instructions" on page 31 .
26 Maintenance Manual RX900 S1 Before y ou star t Replacing a faulty compo nent The global error indicator on the front and on the rear side of the ser v er indicates that a hardware components needs to be replaced.
RX900 S1 Maintenance Man ual 27 Before you start 2.1 Classification of proce dures The comple xity of procedures to instal l or replace hardware components varies a lot. Three categories indicate the degree of difficulty and the profile of qualification needed to perf or m a task.
28 Maintenance Manual RX900 S1 Before y ou star t A utho rized personnel A uthorized specialist personnel c an carr y out replacement tasks f or integral ser v er components. Please ask y ou local Fujitsu ser vice center f or more detailed inf or mation.
RX900 S1 Maintenance Man ual 29 Before you start 2.2 List of r equired tools Bef ore leaving f or the ser ver , please mak e sure that you ha ve Phillips head screw driv ers of the size Ph0, Ph1, and Ph2 with y ou. Y ou will find a l ist of required tools at the beginning of each procedure .
30 Maintenance Manual RX900 S1 Before y ou star t Slimli ne Opti cal driv e M2.0 Philli ps Ph0 TPM sc rew -- Phi llips Ph0 UFM ny lon screw -- Phillips Ph1 USB module screw -- Phillips Ph1 Usage T ype.
RX900 S1 Maintenance Man ual 31 3 Safety instructions I The f ollo wing saf ety instructions are also pro vided in the manual "Saf ety Notes and Regulations".
32 Maintenance Manual RX900 S1 Safety instructions Installation and operatio n V CA UT ION! ● If the de vi ce is integr ated in an installation that receiv es pow er from an industrial (pub lic) pow.
RX900 S1 Maintenance Man ual 33 Safety instructions V CA UT ION! ● Mak e sure that no objects (such as bracelets or paper clips) fal l into or liquids spill i nto the de vice (risc of electric shoc k or shor t circuit).
34 Maintenance Manual RX900 S1 Safety instructions Batteries V CA UT ION! ● Incorrect replacement of batteries ma y result in a risk of e xplosion. The batter ies ma y only be replaced with identical batteries or with a type recommended b y the manuf ac turer (see the T echnical Manual f or the system board).
RX900 S1 Maintenance Man ual 35 Safety instructions V CA UT ION! ● Only use CDs/D VDs that are in perf ect condition in y our ser v er's CD/D VD dr iv e, in order to prev ent data loss, equipment damage and injury . ● Check eac h CD/D VD f or damage, cr acks , breakages etc.
36 Maintenance Manual RX900 S1 Safety instructions Modules with electrostatic-sensitive comp onents Systems and components that might be damaged b y electrostatic discharge (ESD) are mar k ed with the.
RX900 S1 Maintenance Man ual 37 4 Ba sic proced ures This section introduces al l basic procedures that might be needed to star t or complete a replacement or e xpansion task. The individual basic procedures applicab le f or a r eplacement or e xpansion task are indicated in the procedure related to this task.
38 Maintenance Manual RX900 S1 Basic pr ocedures If the e vent is still acute after a power f ailure, the indicat or is activat ed after the restar t. The indicator also lights up i n standby mode.
RX900 S1 Maintenance Man ual 39 Basic procedures 4.1.2 Locate the faulty componen t b y PRIMERGY diagnostics indicators If the system has been powered off to replace a non-hot-plug unit, a s ystem of PRIMERGY diagnostics indi cators guides you to the f aulty component.
40 Maintenance Manual RX900 S1 Basic pr ocedures Ê Press the CSS b utton located on the PCI Riser (PCIR). Ê The PRIMERGY diagnostics indic ator of the f aulty unit will light up .
RX900 S1 Maintenance Man ual 41 Basic procedures 4.3 Shutting down t h e server V CA UT ION! F ollow the saf ety instr uctions in the "Saf ety instructions" on page 31 . I This step is only appli cable to repl ace or expand non-hot plug components.
42 Maintenance Manual RX900 S1 Basic pr ocedures 4.4 Sliding the server out of the rack V CA UT ION! ● Use the anti-tilt pl ate to pre vent the rack from tipping when instal ling the rac k. Pulling the ser v er out of the rack without ha ving installed the anti-tilt plate ma y cause the rac k to tip ov er .
RX900 S1 Maintenance Man ual 43 Basic procedures Ê Pull the ser v er carefully out of the rac k as f ar as possib l e (2). V CA U TION! Do not use the pulled-out ser v er as a surf ace on which to put things or as a work surfac e, and strictly av oid leaning on or against it.
44 Maintenance Manual RX900 S1 Basic pr ocedures 4.5 O pening the server V CA UT ION! ● Only f or non-hot plug components: Bef ore removing or installi ng cov ers, turn off the ser ver , all peripheral de vices, and any other connected de vices. Als o unplug all pow er cabl es from the outlet.
RX900 S1 Maintenance Man ual 45 Basic procedures Figure 5: F ront cov er (1), f an cover (2), and rear cov er (3) 4.5.1 Remo ving the f ront co ver Figure 6: Removing t he front cov er / 0 1 / 0.
46 Maintenance Manual RX900 S1 Basic pr ocedures Ê Loosen the captiv e scre w on the cov e r (see circle). Ê Push the front co ver bac k b y appro ximately 1 cm.
RX900 S1 Maintenance Man ual 47 Basic procedures 4.6 Closing the ser ver V CA UT ION! ● Bef ore attaching the c ov ers, mak e sure no unnecessar y par ts or tools are left inside the ser v er .
48 Maintenance Manual RX900 S1 Basic pr ocedures Ê Place the front co v er onto the ser v er such that there is appro ximately 1 cm distance to the front. Ê Push the front co ver as f ar as possible in the direction of the arro w . Ê F as ten the captiv e screw on the co ver (see circle).
RX900 S1 Maintenance Man ual 49 Basic procedures 4.7 Mo unting the ser ver in the rac k Insert ing the ser ver (if applicable) Figure 10: Inser t ing the ser v er Ê Pull the mi ddle par ts of the r ails out of the rac k completely until the y clic k into place (1).
50 Maintenance Manual RX900 S1 Basic pr ocedures Ê Inser t the inner par ts of the rails that are mounted on the ser ver into the protr u ding middle par ts until the rail s engage (2) .
RX900 S1 Maintenance Man ual 51 Basic procedures 4.8 Bringing the server bac k to operation V CA UT ION! ● Bef ore tur ning on the ser v er , mak e s ure the co vers are closed. ● F ollo w the sa f ety in structi ons i n chapter "Safety ins tr uctions" on page 31 .
52 Maintenance Manual RX900 S1 Basic pr ocedures.
RX900 S1 Maintenance Man ual 53 5 P o wer suppl y V CA UT ION! The ser v er suppor ts a mains voltage in the r ange of 200 - 240 V . Y ou ma y only operate the server if its r ated vol tage range corresponds to the local main s volta ge.
54 Maintenance Manual RX900 S1 P ower supp ly 5.1 Installing a hot-plug P ower Supply Unit (PSU) 5.1.1 Required tools ● Star ting and completing the task: – k ey f or the rac k doors (if applicab le) ● Installing the po wer supply unit: tool-les s 5.
RX900 S1 Maintenance Man ual 55 Power su pply Ê Press the two plas tic clips together as indicated b y the arrows and remo v e the dumm y module. V CA UT ION! K eep the dummy module f or future use.
56 Maintenance Manual RX900 S1 P ower supp ly 5.1.5 Connecting the power cor d Figure 13: Connecting the po wer cord and the f errite core Ê Thread the cable through the cab le strap . Ê Pull the cab le strap tight to secure the power cord. Ê Connect the newl y installed pow er supply unit to the mains .
RX900 S1 Maintenance Man ual 57 Power su pply Figure 14: Indicat ors on the p ow er supply unit 5.1.6 C ompleting the task Ê P erf or m the f ollowing procedures to complete the task: 1. Close the rear door of the rac k, see "Closing the rac k door" on page 51 5.
58 Maintenance Manual RX900 S1 P ower supp ly 5.2 .2 Star ting th e task Ê P erf or m the f ollo wing procedures: 1. Open the rear door of the rac k , see "Opening the r ack door" on page 40 2. "Locate the f aulty ser ver" on page 37 3.
RX900 S1 Maintenance Man ual 59 Power su pply 5.2.4 Reinstalling the PSU Ê Inser t the new po wer supply unit into the ba y as described in "Installing a hot-plug P o wer Supply Unit (PSU)" on page 54 . I Make su re that the power supply unit engages correctly in the mounting location and is lock ed in position.
60 Maintenance Manual RX900 S1 P ower supp ly 5.3.3 Remo ving the power supply unit Figure 16: Unlocking and removing the power supply unit Ê Remo ve the po wer cord from the cable str ap . Y ou can loosen the cab le strap b y opening the small lo cking le ver .
RX900 S1 Maintenance Man ual 61 Power su pply 5.3.4 Installing a dumm y module I Dummy modules protect free bay s against en vironmental impact. Figure 17: Installing a dum my module in a P SU ba y Ê Press the two plastic clips together as indicated b y the arrows and install the dumm y module.
62 Maintenance Manual RX900 S1 P ower supp ly 5.4 Repl acing the power distrib ution b oar d 5.4.1 Required tools ● Star ting and completing the task: – k ey f or the rac k doors (if applicab le) – Phillips Ph2 screw driv er ● Replacing the po wer distribution board: – Phillips Ph2 screw driv er 5.
RX900 S1 Maintenance Man ual 63 Power su pply 7. Remov e all CPUMEMRs , see "Removing the CPUMEMR" on page 190 I Bef ore removing the CPUMEMRs, tak e a note on the i nstallation slot number f or each CPUMEMR. Mak e sure that you reinstall the CPUMEMR in the slot it w as located bef ore the replacement.
64 Maintenance Manual RX900 S1 P ower supp ly 5.4.4 Disconnecting t he cables Figure 19: Disc onnecting the cables from the baseboard Ê Disconnect the f ollo wing cabl es from the baseboard: – SAS .
RX900 S1 Maintenance Man ual 65 Power su pply 5.4.5 Remo ving the fan c age Figure 20: Removing the f an cage Ê Loosen the captiv e screws (1). Ê Lift the f an cage out of the chassis (2) .
66 Maintenance Manual RX900 S1 P ower supp ly 5.4.6 Remo ving the CPUMEMR guide Figure 21: Removing t he CPUMEM R guide Ê Loosen the captiv e scre ws of the CPUMEMR guide (1).
RX900 S1 Maintenance Man ual 67 Power su pply 5.4.7 Remo ving the air guide Figure 22: Removing the air guide Ê Loosen the captiv e screws (1). Ê Lift the air guide out of the chassis (2).
68 Maintenance Manual RX900 S1 P ower supp ly 5.4. 8 Remov ing the baseboa rd Figure 23: Removing t he baseboard Ê Loosen the captiv e scre ws (1). Ê Slide th e baseboard approximately 1 cm in the direction of the arrow (2). V CA UT ION! Mak e sure that y ou hav e remov ed all po wer supply units bef ore removing the bas eboard.
RX900 S1 Maintenance Man ual 69 Power su pply 5.4.9 Remo ving the power d istrib ution board Figure 24: Removing the pow er distr ibution board Ê Open the cab le clamps (1). Ê Disconnect the pow er c ab l es from the baseboard (2). Ê Loosen the captiv e screws (3).
70 Maintenance Manual RX900 S1 P ower supp ly Figure 25: Disc onnecting the power cables Ê Disconnect the f ollowing c ables from the po wer dist r ib ution board: – P o wer cable of the optical dr.
RX900 S1 Maintenance Man ual 71 Power su pply 5.4.1 0 Inst alling the po wer distribution boar d Figure 26: Con necting the power cab les Ê Connect the f ollowing cab les to the pow er distribution b.
72 Maintenance Manual RX900 S1 P ower supp ly Figure 27: Installing t he power distrib ution board Ê Inser t the power distributi on board in the baseboard (1). Ê Connect the pow er cab l es to the baseboard (2). Ê F as ten the captiv e screws (3).
RX900 S1 Maintenance Man ual 73 Power su pply Ê Carefully lo wer the baseboard in the chassis b y using the handl e (1). Ê Slide the baseboard in the di rection of the arrow (2) until it clic ks into place .
74 Maintenance Manual RX900 S1 P ower supp ly 5.4.13 Inser ting the CPUMEMR guide Figure 30: Inser ting the CPUMEMR guide Ê Inser t the CPUMEMR guide in the install ation slot (1).
RX900 S1 Maintenance Man ual 75 Power su pply 5.4.1 4 Inser ting th e fan ca ge Figure 31: Inser t ing the f an cage Ê Inser t the f an cage in the mounting ba y (1).
76 Maintenance Manual RX900 S1 P ower supp ly 5.4.15 Connecting the ca bles to the baseboar d Figure 32: Connecting the cab les to the baseboard Ê Connect the f ollowing cab les to the baseboard: –.
RX900 S1 Maintenance Man ual 77 Power su pply 5.4. 16 S liding th e loca l serv ice di splay inward Figure 33: Sliding the local ser vice display inward Ê Slide the lo cal ser vice disp la y inw ar d until i t clic ks into plac e. 5.4.1 7 Completing the task Ê P erf or m the f ollowing procedures to complete the task: 1.
78 Maintenance Manual RX900 S1 P ower supp ly 6. "Closing the ser v er " on page 47 7. "Mounting the server in the rac k" on page 49 8.
RX900 S1 Maintenance Man ual 79 6 Har d disk a nd solid stat e dr ives The hard disk drives which can be or dered f or the PRIMERGY RX900 S1 are supplied already mounte d in an installati on frame s o that def ectiv e hard disk driv es can be replaced a nd new hard disk driv es can be added during operati on.
80 Maintenance Manual RX900 S1 Har d disk and so lid state drives ● Rough handling of hard disk units can damage the st ored data. T o cope with any une xpected prob lems, alw a ys back up impor tant data. When bac k ing up data to another hard disk dr iv e, y ou should mak e bac kups on a file or par tition basis .
RX900 S1 Maintenance Man ual 81 Hard disk and solid state drives 6.1.3 Remo ving the dumm y module Dummy modul es protect free bays agai nst environmental i mpact. Remov e the dumm y module bef ore installing an additional HDD/SSD module. Figure 34: Removing/installing the 2.
82 Maintenance Manual RX900 S1 Har d disk and so lid state drives 6.1.4 Unlocking the HDD/SSD module Figure 35: Unloc king the 2.5-inch HDD/SSD modu le Ê Release the loc k ing mechanism as f ollows: 1. Press the two g reen tabs of the loc k ing le v er together (1).
RX900 S1 Maintenance Man ual 83 Hard disk and solid state drives 6.1.5 Ins er ting the HDD/SSD module Figure 36: Installing the 2.5-inch HDD/SSD module Ê Carefully push the HDD/SSD module into the empty bay (1) until it stops. Ê Push the handle c ompletely (2) in the direction of the arrow until the loc king mechanism engages .
84 Maintenance Manual RX900 S1 Har d disk and so lid state drives 6.2 Replacing the HDD /SSD module V CA UT ION! ● Only remov e an HDD/SSD modul e during operation if the driv e is not currently being acces sed. Obser ve the i ndicators f or the corresponding HDD/SSD modules , see "PRIMERGY RX900 S1 Ser v er - Operating manual".
RX900 S1 Maintenance Man ual 85 Hard disk and solid state drives 6.2.2 S tar ting the task Ê P erf or m the f ollowing procedures: 1. "Opening the rac k door" on page 40 2.
86 Maintenance Manual RX900 S1 Har d disk and so lid state drives 6.2.4 Removing the HDD/SS D module Ê Pull the HDD/SSD module out a f ew centimeters . Ê W ait f or at least 60 seconds . I This period is necess ary for the RAID controller to recognize that an HDD/SSD module has been remov ed and f or the hard disk dri v e to come to a stop .
RX900 S1 Maintenance Man ual 87 Hard disk and solid state drives 6.3.3 Unlocking the HDD/SSD module Figure 38: Unlocki ng the 2.5-inch HDD/SSD module Ê Release the loc king mechanism as f ollows: 1. Press the two green tabs of the lock ing le v er together (1).
88 Maintenance Manual RX900 S1 Har d disk and so lid state drives 6.3.5 Installing the dumm y module T o install a dummy m odule, f ollow the procedure f or "Removing the dummy module" on page 81 in re verse order . 6.3.6 Completing t he task Ê P erf or m the f ollow ing procedures to complete the task: 1.
RX900 S1 Maintenance Man ual 89 Hard disk and solid state drives 6.4 Replacing the SAS b ac kplane 6.4.1 Required tools ● Star ting and completing the tas k: – k ey f or the rac k doors (if applicab le) – Phillips P h2 screw driv er ● Replacing the SAS bac kplane: – Phillips P h2 screw driv er 6.
90 Maintenance Manual RX900 S1 Har d disk and so lid state drives 6. Remov e all CPUMEMRs, see "Remo ving the CPUMEMR" on page 190 I Bef ore removing the CPUME MRs, tak e a note on the installation slot number f or each CPUMEMR. Make sure that y ou r einstal l the CPUMEMR in the slot it w as located bef ore the SAS bac kplane replacement.
RX900 S1 Maintenance Man ual 91 Hard disk and solid state drives 6.4.4 Disc onnecting the cabl es Figure 40: Disconnect ing the cables from the bas eboard Ê Disconnect the f ollowing cab les from the.
92 Maintenance Manual RX900 S1 Har d disk and so lid state drives 6.4.5 Sliding the optical drive outwar d Figure 41: Sliding t he optical drive outward Ê Use the handle (A) to unloc k the optical driv e. Ê Slide th e optical dr iv e outward a f ew centimeters so that y ou hav e free access to the SAS bac kplane (see circ les).
RX900 S1 Maintenance Man ual 93 Hard disk and solid state drives 6.4.6 Remo ving the air guide Figure 42: Removing the air guide Ê Loosen the captiv e screws (1).
94 Maintenance Manual RX900 S1 Har d disk and so lid state drives 6.4.7 Remo ving the SAS bac kplane Figure 43: Removing t he SAS backplane Ê Loosen the captiv e scre w (see ci rcle) on the SAS backplane . Ê Remo ve the SA S backpl ane by pull ing it straight upw ard.
RX900 S1 Maintenance Man ual 95 Hard disk and solid state drives 6.4.9 Insta lling the air guid e Figure 45: Installing the air guide Ê Place the air guide in th e chassis (1).
96 Maintenance Manual RX900 S1 Har d disk and so lid state drives 6.4. 10 Sliding the optical drive inwar d Figure 46: Sliding t he optical drive inward Ê Slide th e optical drive into the ba y until it c licks into place.
RX900 S1 Maintenance Man ual 97 Hard disk and solid state drives 6.4.1 1 Connecting the cab les to the baseboard Figure 47: Con necting the cables to the baseboard Ê Connect the f ollowing cab les to.
98 Maintenance Manual RX900 S1 Har d disk and so lid state drives 6.4. 12 Sliding the l ocal service di spla y inwar d Figure 48: Sliding t he local ser vice displa y in w ard Ê Slide th e local ser vice displa y inw ard until it click s into place .
RX900 S1 Maintenance Man ual 99 Hard disk and solid state drives 6.4.1 3 Completing the task Ê P erf or m the f ollowing procedures to complete the task: 1. Inser t all HDD/SSD modules , see "Unloc king the HDD/SSD module" on page 82 and "Inser ting the HDD/SSD module" on page 83 .
100 Maintenance Manual RX900 S1 Har d disk and so lid state drives.
RX900 S1 Maintenance Man ual 101 7 F an modules The ser v er is supplied with f our hot-plug f an modules in a 3+1 redundant configur ation. In other words, if one of t he f our f an modules f ails , the system will operate without an y problem. V CA UT ION! ● Do not disassemb le the pow er supply unit.
102 Maintenance Manual RX900 S1 F an mo dule s 7.1 Repl acing a def ective fan module 7.1.1 Required tools ● Star ting and completing the task: – k ey f or the rac k doors (if applicab le) ● Replacing the f an module: tool-less 7.1 .2 Star ting th e task Ê P erf or m the f ollo wing procedures: 1.
RX900 S1 Maintenance Man ual 103 Fa n modu les 7.1.4 Replacing the defective fan module Figure 50: Identifying and removing a defectiv e f an module Ê Identify the defe ctiv e f an module. The indicator of the def ective f an lights up Orange , see circle in figure 50 .
104 Maintenance Manual RX900 S1 F an mo dule s 7.1.5 Closing t he fan cover Figure 51: Closing t he f an cov er Ê Press the handle in direction of the arro w and inser t the f an c o ver into the front cov er . 7.1.6 Completing t he task P erf or m the f ollowing procedures to comp lete the task: 1.
RX900 S1 Maintenance Man ual 105 8 Ex pansion car ds and BBU I The number and location of a vailab le PCIe slots depends on the CPUMEMR configur ation. Mak e sure that the planned CPUMEMR configuration enab les you to use the PC Ie slots needed f or the individual use case of the ser v er .
106 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU F or information on the population order and the capabil ity of the slots see "Baseboard D3081, CPUMEMR D3131, PCIR D3082 f or PRIMERGY RX900 S1 T echnical Manual".
RX900 S1 Maintenance Man ual 107 Expansion car ds and BBU 8.1 Mountin g e xpansion car d slot brackets This section provides General inst r uctions f or mounting slot brac kets as w ell as specific in.
108 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.1.2 Gener al inst ructions Figure 53: Mounting e xpansion card slot brack ets Ê Place the controller on the mounting tabs on the slot brack et (1). Ê Secure the slot brac ket to the c ontroller with two M3 x 4.
RX900 S1 Maintenance Man ual 109 Expansion car ds and BBU Ê Place the controller on the mounti ng tabs on the slot brac ket (1). Ê Carefully shift the slot brack et towards the controller (2) until the plug shells engage with the cut-outs in the slot brac ket connector panel (see circle).
110 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.1. 4 Netw ork adapte r D2745 Ê Hinge the slot brac ket to the pl ug shell as sho wn (1). Ê F old the slot brac ket to wards the cont roller until the threaded mounting tab is aligned with the scre w hole on the controller (2).
RX900 S1 Maintenance Man ual 111 Expansion car ds and BBU Ê Secure the slot brac ket to the controller with one M3 x 4.5 mm scre w . Assemb led network adapter D2745.
112 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.1. 5 Netw ork adapte r D2755 Ê Place the controller on the mounting tabs on the slot brack et (1). Ê Carefully shift the slot br ack et towards the c ontroller until the plug shells engage with the cut-outs in the slot br ack et connector panel (2).
RX900 S1 Maintenance Man ual 113 Expansion car ds and BBU Ê Secure the slot brac ket to the controller with two M3 x 4.5 mm screws . Assemb led network adapter D2755.
114 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.2 In sta llin g SFP + tr ans ceiv er m odules F or Fiber Channel o ver Ethernet (FCoE) configurations , the ether net ser v er adapter is equipped with one or tw o SFP+ (small f or m-facto r pluggable) transc eiv er modules .
RX900 S1 Maintenance Man ual 115 Expansion car ds and BBU 8.2.2 Preparing the SFP+ transceiver module Figure 54: Remo ving the protective opt ical por t plug Ê Remov e the SFP+ transceiv er modul e from its protective pac kaging. Ê Remov e the optical por t plug from the ne w / additional S FP+ transceiv er module .
116 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU Figure 55: Unlatching the loc king bail Ê Carefully unlatch and f old down the loc k ing bail on the SFP+ transceiv er module .
RX900 S1 Maintenance Man ual 117 Expansion car ds and BBU Ê Inser t and slide the SFP+ transceiv er module into the sock et connector as f ar as it will go . I If only one slot is equipped wi th a SFP+ transceiv er module, use the pr imary r ight connector as sho wn.
118 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU Figure 58: Attaching t he protective optical por t plug Ê If the SFP+ tr ansceiv er module is not immediately connected to an LC connector , attach the protectiv e optical por t plug to the transceiv er optical bores.
RX900 S1 Maintenance Man ual 119 Expansion car ds and BBU 8.2.4 Installing the secondary SFP+ transceiver module Figure 59: Installing the secondary SFP+ transce iv er mod ule Ê If applicab le, install the secondar y SFP+ transceiv er module accordingly .
120 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.3 Replacing SFP+ tr ansceiver m odules F or Fiber Channel o ver Ethernet (FCoE) configurations , the ether net ser v er adapter is equipped with one or tw o SFP+ (small f or m-facto r pluggable) transc eiv er modules .
RX900 S1 Maintenance Man ual 121 Expansion car ds and BBU 8.3.2 Remo ving an SFP+ transceiver module Figure 60: Remo ving the protective opt ical por t plug Ê If present, remov e the protective optical por t plug fr om the SFP+ transceiv er module . V CA U TION! Sa ve the protectiv e por t plug f or future use.
122 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU Figure 61: Unlatching the loc king bail Ê Carefully unlatch and f old down the loc k ing bail on the SFP+ transceiv er module to eject the tra nsceiver from the soc ket c onnector .
RX900 S1 Maintenance Man ual 123 Expansion car ds and BBU Figure 62: Removing t he SFP+ transceiv er Ê Pull the SFP+ tr ansceiv er module out of it s sock et connector . Ê Reattach the protectiv e optical por t plug to the transceiv er optical bores .
124 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.4 Installing a hot-plug expansion card V CA UT ION! ● The actions described in this section ma y only be perf or med b y personnel with the appropriate technical training.
RX900 S1 Maintenance Man ual 125 Expansion car ds and BBU 8.4.2 S tar ting the task I Read the accompany ing documentati on supplied with the e x pansion card bef or e proceeding. Ê P erf or m the f ollowing procedures: 1. "Opening the rac k door" on page 40 2.
126 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU Ê Open the slot to be fitted (1). Ê Remo ve the s lot lock b y pulling the green handle upw ar d (2), pushing the plastic par t down (3) and lifting the slot loc k (4). Ê Pull the remov al tool out of the slot b y the handle (5).
RX900 S1 Maintenance Man ual 127 Expansion car ds and BBU 8.4.5 Remo ving the eng a ging hooks Figure 65: Remo ving the engaging hooks Ê Push the green engaging hooks down i n the direction of the arrows (1) until the y disengage from the remov al tool.
128 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU Long expansion cards Figure 66: Inser ting the e xpansion card in the remov al tool Ê Inser t the e xpansion card in the slot of the remo val tool. Ê Inser t the gr een engaging hooks in the rods and push them down until they engage in the upper edge of the e xpansion card.
RX900 S1 Maintenance Man ual 129 Expansion car ds and BBU Ê Inser t the e xpansion card in the remov al tool so that as recesses fi t e x actly in the remo val tool (see circle) and fix the card with the engaging hook (1). Ê Inser t the other two green engaging hooks (2).
130 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.4.7 Inser ting the ex pans ion ca r d in the slot Figure 69: Inser ting the e xpansion card in the slot Ê Carefully inser t the remov al tool together with the ex pansion card in the slot (1).
RX900 S1 Maintenance Man ual 131 Expansion car ds and BBU 8.4.8 A ctiv ating th e ex pansion car d Ê Activ ate the e xpansion card using either the related PCI hot-plug software or b y pressing the light-pipe s witch, see A in Figure 69 . The light-pipe s witch flashes gre en.
132 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.5 Rem o ving a hot-plug e xpansion car d V CA UT ION! ● The actions described in this section ma y only be perf or med b y personnel with the appropriate technical training.
RX900 S1 Maintenance Man ual 133 Expansion car ds and BBU 8.5.2 S tar ting the task Ê P erf or m the f ollowing procedures: 1. "Opening the rac k door" on page 40 2. "Sliding the ser v er out of the rack " on page 42 3. "Removing the rear cov er " on page 46 8.
134 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.5.4 Pulling the e xpansion car d out of the slot Figure 70: Pulling the e xpansion card out of the slot Ê Open the slot containing the e xpansion card (1).
RX900 S1 Maintenance Man ual 135 Expansion car ds and BBU 8.5.5 Remo ving the expansion car d fr om the remov al tool Figure 71: Removing the e xpans ion card from the remov al tool Ê Lift the green mo vab le engaging hooks no more than appro ximately 1 mm until the e xpansion card is completely releas ed.
136 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.5.6 Remo ving the engaging hooks Figure 72: Removing t he engaging hooks Ê Push the green engaging hooks do wn in the direction of the arrows (1) until the y disengage from the remov al tool.
RX900 S1 Maintenance Man ual 137 Expansion car ds and BBU 8.5.7 Inser ting a retai ning plate in the remo val tool Figure 73: Inser t ing the retaining plate in the remov al tool Ê Inser t the retaining plate in the slot of the remo val tool.
138 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.5.8 Inser ting the dumm y module in the slot Figure 74: Inser ting the dumm y module in the slot Ê Carefully inser t the remov al tool together with the dumm y module in the slot (1). Ê Inser t the slot lock (2) and relock the slot (3).
RX900 S1 Maintenance Man ual 139 Expansion car ds and BBU 8.6 Replacing a hot-plug expansion car d V CA UT ION! ● The actions described in this section ma y only be perf or med by personnel with the appropriate technical t raining.
140 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.6 .2 Star ting th e task I Read the accompan ying documentation supplied with the e xpansion card bef ore proceeding. Ê P erf or m the f ollo wing procedures: 1. "Opening the r ack door" on page 40 2.
RX900 S1 Maintenance Man ual 141 Expansion car ds and BBU 8.6.4 Pulling the expansi on card out of the slot Figure 75: Pulling the e xpans ion card out of the slot Ê Open the slot containing the e xpansion card (1).
142 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.6.5 Remo ving the e xpansi on card fr om the remov al tool Figure 76: Removing t he e xpansion card from the remov al tool Ê Lift the g reen mov ab le engaging hooks no more than appro ximately 1 mm until the e xpansion card is completely released.
RX900 S1 Maintenance Man ual 143 Expansion car ds and BBU 8.6.6 Remo ving the eng a ging hooks Figure 77: Remo ving the engaging hooks Ê Push the green engaging hooks down i n the direction of the arrows (1) until the y disengage from the remov al tool.
144 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU Long expansion cards Figure 78: Inser ting the e xpansion card in the remov al tool Ê Inser t the e xpansion card in the slot of the remo val tool. Ê Inser t the gr een engaging hooks in the rods and push them down until they engage in the upper edge of the e xpansion card.
RX900 S1 Maintenance Man ual 145 Expansion car ds and BBU Ê Inser t the e xpansion card in the remov al tool so that as recesses fi t e x actly in the remo val tool (see circle) and fix the card with the engaging hook (1). Ê Inser t the other two green engaging hooks (2).
146 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.6.8 Inser ting the ex pans ion ca r d in the slot Figure 81: Inser ting the e xpansion card in the slot Ê Carefully inser t the remov al tool together with the ex pansion card in the slot (1).
RX900 S1 Maintenance Man ual 147 Expansion car ds and BBU 8.6.9 A ctiv ating th e ex pansion car d Ê Activ ate the e xpansion card using either the related PCI hot-plug software or b y pressing the light-pipe s witch, see A in Figure 69 . The light-pipe s witch flashes gre en.
148 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.7 Installing a non-hot-plug expansion car d V CA UT ION! ● Bef ore installing/removing e xpansion cards to/from the ser ver , turn off the ser v er , all peripheral de vices, and an y other connected de vices.
RX900 S1 Maintenance Man ual 149 Expansion car ds and BBU 8.7.2 S tar ting the task Ê P erf or m the f ollowing procedures: 1. "Opening the rac k door" on page 40 2. "Shutting do wn the ser ver" on page 41 3. "Sliding the ser v er out of the rack " on page 42 4.
150 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.7. 4 Remov ing the slot co ver Figure 83: Removing t he slot cov er Ê Remo ve the s lot lock b y pulling the green handle upw ar d (1), pushing the plastic par t down (2) and lifting the slot loc k (3).
RX900 S1 Maintenance Man ual 151 Expansion car ds and BBU Ê Carefully inser t the e x pansion c ard in the slot (1). Ê Inser t the slot lock (2) and reloc k the slot (3).
152 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.7.7 Completing t he task Ê P erf or m the f ollow ing procedures to complete the task: 1. "Installing the rear co v er " on page 48 2. "Mounting the server in the rac k" on page 49 3.
RX900 S1 Maintenance Man ual 153 Expansion car ds and BBU 8.8.1 Required tools ● Star ting and completing the tas k: – k ey f or the rac k doors (if applicab le) – Phillips P h2 screw driv er ● Remov ing the e xpansion card: tool-less 8.8.2 S tar ting the task Ê P erf or m the f ollowing procedures: 1.
154 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.8. 3 Remov ing the P CI Riser ( if applica ble) Figure 86: Removing t he PCI Riser Ê Press the green b u tton (1). Ê Lift the handle (2) to disconnect the PC I Ris er (PCIR) from the bas eboard.
RX900 S1 Maintenance Man ual 155 Expansion car ds and BBU 8.8.4 Remo ving the expansion car d fr om the slot Figure 87: Removing the e xpans ion card from t he slot Ê If applicab le , remov e the cables from the e xpansion card.
156 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.8.5 Installing the slot cover Figure 88: Installing t he slot cov er Ê Install the slot co v er (1).
RX900 S1 Maintenance Man ual 157 Expansion car ds and BBU 8.8.6 Installing the PCI Riser (if applicab le) Figure 89: Installing t he PCI Riser Ê Carefully inser t the PCIR in the slot (1). Ê Lock the PCIR by pushing do wn the handle (2). 8.8.7 C ompleting the task Ê P erf or m the f ollowing procedures to complete the task: 1.
158 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.9 Replacing a non-hot-plu g expansion car d V CA UT ION! ● Bef ore installing/removing e xpansion cards to/from the ser ver , turn off the ser v er , all peripheral de vices, and an y other connected de vices.
RX900 S1 Maintenance Man ual 159 Expansion car ds and BBU 8.9.2 S tar ting the task Ê P erf or m the f ollowing procedures: 1. "Opening the rac k door" on page 40 2. "Locate the f aulty ser ver" on page 37 3. "Shutting do wn the ser ver" on page 41 4.
160 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU Ê Press the green b u tton (1). Ê Lift the handle (2) to disconnect the PC I Ris er (PCIR) from the bas eboard.
RX900 S1 Maintenance Man ual 161 Expansion car ds and BBU 8.9.5 Inser ting the e xpansion car d in the slot Figure 92: Inser ting the expansion card in th e slot Ê Carefully inser t the e x pansion c ard in the slot (1). Ê Inser t the slot lock (2) and reloc k the slot (3).
162 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.9. 6 Installing the PCI Ris er (if a pplicable) Figure 93: Installing t he PCI Riser Ê Carefully inser t the PCIR in the slot (1). Ê Loc k the PCIR b y pushing down the handle (2). 8.9.7 Completing t he task Ê P erf or m the f ollow ing procedures to complete the task: 1.
RX900 S1 Maintenance Man ual 163 Expansion car ds and BBU 8.10 Replacing the Modular RAID control ler V CA UT ION! ● Bef ore installing /removing e xpansion cards to/from the ser v er , tur n off the ser v er , all peripheral de vices, and an y other connected de vices.
164 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.1 0.2 S tar ting th e task Ê P erf or m the f ollo wing procedures: 1. "Opening the r ack door" on page 40 2. "Locate the f aulty ser ver" on page 37 3. "Shutting do wn the ser ver" on page 41 4.
RX900 S1 Maintenance Man ual 165 Expansion car ds and BBU Ê Press the green b utton (1). Ê Lift the handle (2) to disconnect the PC I Ris er (PCIR) fr om the baseboard.
166 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.10.5 Inser ting the Modular RAID controller Figure 96: Connecting the SAS cables Ê Connect the SAS cab les to the Modular RAID controlle.
RX900 S1 Maintenance Man ual 167 Expansion car ds and BBU Figure 97: Inser ting the Modular R AID controller Ê Carefully inser t the Modular RAID controller in its slot (1).
168 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.10.6 Installing the PCI Riser Figure 98: Installing t he PCI Riser Ê Carefully inser t the PCIR in the slot (1). Ê Loc k the PCIR b y pushing down the handle (2). 8.10 .7 Completing the task Ê P erf or m the f ollow ing procedures to complete the task: 1.
RX900 S1 Maintenance Man ual 169 Expansion car ds and BBU 8.11 Installing a Battery Back up Unit (BBU) V CA UT ION! ● Do not connect the cab le using e x cessiv e f orce, the connector is weak. ● F ollow the saf ety instructions in the "Saf ety instructions" on page 31 .
170 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.1 1.2 S tar ting th e task Ê P erf or m the f ollo wing procedures: 1. "Opening the r ack door" on page 40 2. "Shutting do wn the ser ver" on page 41 3. "Sliding the server out of the rac k" on page 42 4.
RX900 S1 Maintenance Man ual 171 Expansion car ds and BBU 8.11.4 Installing the BBU in the BB U holder Figure 100: Removing t he BBU holder Ê Remov e the BBU holder from the chassis b y lifting it with the g reen handle.
172 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU Ê Select t he batter y holder as fo llo ws: – A : Inser t the BBU f or the Modular RAID controller in PCIe slot #8. – B : Inset the BBU f or one of the SAS RAID controllers. Ê Inser t the batter y at a slight angle behind the clips (1).
RX900 S1 Maintenance Man ual 173 Expansion car ds and BBU 8.11.5 Conn ecting the BB U to the Modular RAID contr oller Figure 102: Co nnecting the BBU to the M odular RAID controller / / 0.
174 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU Ê Route the BBU cable through the cab le clamps (1). I A void cab le loops in the PCIe slot area. The BBU cable mus t be fixed in the cab l e clamps (1). Ê Connect the BBU cab le to the Modular RAID controller (2).
RX900 S1 Maintenance Man ual 175 Expansion car ds and BBU 8.12 Replacing a Battery Bac k up Unit (BBU) V CA UT ION! ● Do not connect the cab le using e x cessiv e f orce, the connector is weak. ● Dispose of used batter y properly . Keep a wa y from children.
176 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.1 2.2 S tar ting th e task Ê P erf or m the f ollo wing procedures: 1. "Opening the r ack door" on page 40 2. "Shutting do wn the ser ver" on page 41 3. "Sliding the server out of the rac k" on page 42 4.
RX900 S1 Maintenance Man ual 177 Expansion car ds and BBU 8.12.3 Disconne cting the BBU fr om the Mo dular RAID contr oller Figure 103: Disconnect ing the BBU from the Modular R AID controller Ê Open the cab le clamps (1). Ê Disconnect the BB U cabl e from the SAS RAID controller (2).
178 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU 8.12.4 Removing the BB U fr om the BBU holder Figure 104: Removing t he BBU from the BBU holder Ê Open the cab le clamps (1). Ê Carefully press the two loc king hooks (2) outward so that the BB U can be remov ed from the holder at a slight angle (3).
RX900 S1 Maintenance Man ual 179 Expansion car ds and BBU 8.12.5 Dis connecting the BBU cable fr om the BBU Figure 105: Disconnect ing the BBU c ab le Ê Disconnect the BBU c able from t he batter y . 8.12.6 Reinstalling a ne w BBU Ê P erf or m the f ollowing tw o s teps: 1.
180 Maintenance Manual RX900 S1 Ex pans io n car ds an d BBU.
RX900 S1 Maintenance Man ual 181 9M a i n m e m o r y V CA UT ION! ● The actions described in this section ma y only be perf or med by personnel with the appropr iate technical trai ning. (The de vice can be seriously damaged if it is opened without authorization or if repai rs are attempted by untrai ned personnel.
182 Maintenance Manual RX900 S1 Main memory The baseboard can be configured with up to 8 CPUMEMRs. Each CPUMEMR includes one processor and can be equipped with up to 16 memory modules.
RX900 S1 Maintenance Man ual 183 Main memory 9.1 Installing a CPUMEMR I The CPUMEMRs must be ins talled acco rding to the configur ation r ules summarized in "Selecting the CP UMEMR slot" on page 184 and described in the "Baseboard D3081, CPUMEMR D3131, PCIR D3082 f or PRIMERGY RX900 S1 T echnical Manual".
184 Maintenance Manual RX900 S1 Main memory 9.1.3 P opulating th e CPUMEMR Ê P opulate the DIMM memory module slots by using the f ollowing procedures: 1. "Selecting the DIMM memory module slot" on page 192 2. "Inser ting the DIMM memor y module in the s lot" on page 194 9.
RX900 S1 Maintenance Man ual 185 Main memory Figure 106: CPUM EMR slot as signment 9.1.5 Rem o ving the air duc t (if applicable) Figure 107: Re moving an air duct Ê Press the green b uttons (1). Ê Lift the handles (2) to disconnect the air duct from the baseboard.
186 Maintenance Manual RX900 S1 Main memory 9.1. 6 Inser ting th e CPUME M R i n the sl ot Figure 108: Inser ting the CPUME MR in the slot Ê Carefully inser t the CPUMEMR in the slot. I Please mak e sure that y ou place the PCB and not the metal s hield in the guides (1).
RX900 S1 Maintenance Man ual 187 Main memory 9.1.7 Inser ting the air duct in the slot (if applicable) Only appli cable f or 4 and 6 CPUMEMR configurations.
188 Maintenance Manual RX900 S1 Main memory 9.2 R eplacing a faulty CPUMEMR 9.2.1 Required tools ● Star ting and completing the task: – k ey f or the rac k doors (if applicab le) – Phillips Ph2 screw driv er ● Replacing the CPUMEMR: tool-less 9.
RX900 S1 Maintenance Man ual 189 Main memory 9.2.3 Identifying a fault o n the CPUMEMR CPUMEMRs provide PRIMERG Y Diagnostics indicators to indi cate f aulty CPUMEMRs, CPUs , or DIMM memor y modules see figure 111 .
190 Maintenance Manual RX900 S1 Main memory 9.2. 4 Remo ving th e CPUM EMR Figure 112: Removing a CP UMEMR Ê Press the green b uttons (1). Ê Lift the handles (2) to disconnect the CPUME MR from the baseboard. Ê Carefully pull the CPUME MR up and out (3).
RX900 S1 Maintenance Man ual 191 Main memory 9.2.6 C ompleting the task P erf or m the f ollowing procedures to complete the task: 1. "Closing the ser v er " on page 47 2. "Mounting the server in the rac k" on page 49 3. "Bringing the ser ver bac k to operation" on page 51 4.
192 Maintenance Manual RX900 S1 Main memory 9.3 .2 Star ting th e task Ê P erf or m the f ollo wing procedures: 1. "Opening the r ack door" on page 40 2. "Shutting do wn the ser ver" on page 41 3. "Sliding the server out of the rac k" on page 42 4.
RX900 S1 Maintenance Man ual 193 Main memory Figure 113: P o pulation order for DIMM memor y m odules I Only use identic al DIMM memor y modules in the minim um configuration.
194 Maintenance Manual RX900 S1 Main memory 9.3.4 Inser ting the DIMM memory module in the slot Figure 114: Inser ting a D IMM memor y module Ê Carefully press the DIMM memory module into the slot (1) until the s ecuri ng clips on both sides of it engage (2).
RX900 S1 Maintenance Man ual 195 Main memory 9.4 Replacing a faul ty memory module 9.4.1 Required tools ● Star ting and completing the tas k: – k ey f or the rac k doors (if applicab le) – Phillips P h2 screw driv er ● Replacing the DIMM memory module: tool-less 9.
196 Maintenance Manual RX900 S1 Main memory 5. "Opening the ser v er" on page 44 6. "Locate the f aulty component b y PRIMERGY diagnostics i ndicators" on page 39 7. "Identifying a f ault on the CPUMEMR" on page 189 8. "Remov ing the CPUMEMR" on page 190 9.
RX900 S1 Maintenance Man ual 197 Main memory Figure 116: Installing a DIMM mem or y module Ê Carefully press the DIMM memory module into the slot (1) until the securing clips on both sides of i t engage (2). 9.4.5 C ompleting the task Ê P erf or m the f ollowing procedures to complete the task: 1.
198 Maintenance Manual RX900 S1 Main memory.
RX900 S1 Maintenance Man ual 199 10 Pr ocesso r s V CA UT ION! ● Bef ore installing/remo ving processors to/from the ser ver , tur n off the ser v er , all peripheral de vices, an d any other c onnected de vices. A lso unplug all po wer c ords from the po wer outlet.
200 Maintenance Manual RX900 S1 Pr ocessors 10.1 Install ing a process or in a new CPUMEMR A ne w CPUMEMR comes together with a heat sink. This procedure ex plains ho w to install a processor in a ne w CPUMEMR. V CA UT ION! Only processors of the same ty pe may be used in the ser v er .
RX900 S1 Maintenance Man ual 201 Processors 10.1.2 Star ting the task Ê P erf or m the f ollowing procedures: 1. "Opening the rac k door" on page 40 2. "Shutting do wn the ser ver" on page 41 3. "Sliding the ser v er out of the rack " on page 42 4.
202 Maintenance Manual RX900 S1 Pr ocessors 10.1.4 Installing the pr ocessor Figure 118: Inser ting the processor Ê Hold the processor between y our thumb and inde x finger and align i t at the soc ket codi ng. V CA UT ION! The processor can only be ins talled in one direction.
RX900 S1 Maintenance Man ual 203 Processors Ê Place the processor in the sock et with great care. V CA U TION! Do not mov e the proc essor within the soc ket. This would damage the spring contacts of the sock et. Ne ver touch the underside of the processor .
204 Maintenance Manual RX900 S1 Pr ocessors Figure 120: Applying t he ther mal paste Ê Apply the thermal paste in the center of the processor sur f ace (see circ le).
RX900 S1 Maintenance Man ual 205 Processors 10.1.6 Installing the heat sink Figure 121: Installing the heat sink Ê Carefully place the heat sink onto the processor . V CA U TION! Place the heat sink precis ely on the threaded holes (see circles). Careless handling ma y damage conductors and render the baseboard useless.
206 Maintenance Manual RX900 S1 Pr ocessors 10.1.7 Completing the task Ê P erf or m the f ollow ing procedures to complete the task: 1. "Inser ting the CPUMEMR in the slot" on page 186 2. "Closing the ser v er " on page 47 3. "Mounting the server in the rac k" on page 49 4.
RX900 S1 Maintenance Man ual 207 Processors 10.2.1 Required too ls ● Star ting and completing the tas k: – k ey f or the rac k doors (if applicab le) – Phillips P h2 screw driv er ● Replacing the p rocessor : – Phillips P h2 screw driv er 10.
208 Maintenance Manual RX900 S1 Pr ocessors 10.2.3 Removing the heat sink Figure 122: Removing t he heat sink Ê Loosen the captiv e scre ws of the heat sink alter nately until they are fully released. Ê Loosen the heat sink b y turning it back and forth and then lift it out.
RX900 S1 Maintenance Man ual 209 Processors 10.2.4 Removing the pr ocessor Figure 123: Re moving the processor Ê Release the soc ket le v er by pressing it downw ard and outward (1). Ê Open the sock et lev er and the processor holder (2). Ê Lift the installed processor carefully out of the soc ket (3).
210 Maintenance Manual RX900 S1 Pr ocessors 10.2.5 Installing the pr ocessor Figure 124: Inser ting the processor Ê Hold the processor between y our thumb and inde x finger and align i t at the soc ket codi ng. V CA UT ION! The processor can only be ins talled in one direction.
RX900 S1 Maintenance Man ual 211 Processors Ê Place the processor in the sock et with great care. V CA U TION! Do not mov e the proc essor within the soc ket. This would damage the spring contacts of the sock et. Ne ver touch the underside of the processor .
212 Maintenance Manual RX900 S1 Pr ocessors Figure 126: Applying t he ther mal paste Ê Apply the thermal paste in the center of the processor sur f ace (see circ le).
RX900 S1 Maintenance Man ual 213 Processors 10.2.7 Installing the heat sink Figure 127: Installing the heat sink Ê Remov e the residual ther mal paste fro m the underside of the heat sink. Ê Clean the heat sink using a li nt-free cloth. Ê Carefully place the heat sink onto the processor .
214 Maintenance Manual RX900 S1 Pr ocessors Ê F asten the heat sink with its fiv e captiv e s cre ws. F asten the scre ws alter nat ely until the y are fully tightened: – Giv e each screw about 4 tur ns at a time . – Star t with screw 1 to scre w 5 as indicated in figure 127 and contin ue with screw 1.
RX900 S1 Maintenance Man ual 215 Processors 10.3 Replacing a heat sink V CA UT ION! Only processors of the same type ma y be used on the bas eboard. That means the number of the i nter nal processor cores as well as the primar y cloc k and the FSB frequency hav e to be the same.
216 Maintenance Manual RX900 S1 Pr ocessors 4. "Sliding the server out of the rac k" on page 42 5. "Opening the ser v er" on page 44 6.
RX900 S1 Maintenance Man ual 217 Processors 10.3.4 Applying the thermal paste Figure 129: Measur ing the t hermal pa ste Ê Remov e the residual ther mal paste from the processor surf ace. Ê Clean the processor surf ace using a lint-free cloth. Ê Use 0.
218 Maintenance Manual RX900 S1 Pr ocessors Figure 130: Applying t he ther mal paste Ê Apply the thermal paste in the center of the processor sur f ace (see circ le).
RX900 S1 Maintenance Man ual 219 Processors 10.3.5 Installing the heat sink Figure 131: Installing the heat sink Ê Carefully place the heat sink onto the processor . V CA U TION! Place the heat sink precis ely on the threaded holes (see circles). Careless handling ma y damage conductors and render the baseboard useless.
220 Maintenance Manual RX900 S1 Pr ocessors 10.3.6 Completing the task Ê P erf or m the f ollow ing procedures to complete the task: 1. "Inser ting the CPUMEMR in the slot" on page 186 2. "Closing the ser v er " on page 47 3. "Mounting the server in the rac k" on page 49 4.
RX900 S1 Maintenance Man ual 221 11 Optical and backup drives One optical driv e is instal led in the RX900 S1. Y ou can choose a D VD or Blu- Ra y SA T A driv e in 0.
222 Maintenance Manual RX900 S1 Optical and b ac kup drives V CA UT ION! ● When f orcing an accessible driv e into a ser v er , be c areful so as not to pinch the cab le etc. connected to an accessib le drive . ● F ollow the saf ety instr uctions in the "Saf ety instructions" on page 31 .
RX900 S1 Maintenance Man ual 223 Optical and backu p drives 11.1.3 Removing the optical dri ve Figure 132: Re mo ving the optical drive Ê Disconnect the SA T A cab l e (A) and the power cab le (B) from the bac k of the optical driv e (1) . Ê Use the handle (C) to unloc k the drive (2 ).
224 Maintenance Manual RX900 S1 Optical and b ac kup drives Ê Remo ve the f our screws (see circles ) to remov e the dr iv e frames . Ê Put the old optical dr iv e aside. Ê F as ten the dr iv e frames at the ne w optical drive with the f our suppl ied screws (see circ les).
RX900 S1 Maintenance Man ual 225 Optical and backu p drives 11.1.6 Completing the task Ê P erf or m the f ollowing procedures to complete the task: 1. "Closing the ser v er" on page 47 2. "Mounting the ser v er in the rac k" on page 49 3.
226 Maintenance Manual RX900 S1 Optical and b ac kup drives.
RX900 S1 Maintenance Man ual 227 Front panel and ext ernal connectors 12 Fr ont panel and e xternal conn ector s V CA UT ION! F ollo w the saf ety instructions in the chapter "Saf ety instructions" on page 31 .
228 Maintenance Manual RX900 S1 Fr ont p anel and external connectors 12.1 Replacing the contr ol panel 12.1.1 Required tools ● Star ting and completing the task: – k ey f or the rac k doors (if applicab le) – Phillips Ph2 screw driv er ● Replacing the control panel: tool-l ess 12.
RX900 S1 Maintenance Man ual 229 Front panel and ext ernal connectors 12.1.3 Removing the contr ol panel Figure 136: Disconnect ing the contro l panel cabl e from the baseboard Ê Disconnect the control panel cab le from the baseboard (1) . Ê Open the cab le clamp (2).
230 Maintenance Manual RX900 S1 Fr ont p anel and external connectors Ê Press the plastic tongues slightly outward as indic ated by the arrows (1). Ê Push the control panel outward (2).
RX900 S1 Maintenance Man ual 231 Front panel and ext ernal connectors 12.1.5 Conn ecting the contr ol panel cable Figure 139: Connecting t h e control panel cable to t he control panel Ê Connect the control panel cab l e to the control panel .
232 Maintenance Manual RX900 S1 Fr ont p anel and external connectors 12.1.6 Installing the contr ol panel Figure 140: Installing t he control panel Ê Slide th e control panel into the ba y until it clic ks into place .
RX900 S1 Maintenance Man ual 233 Front panel and ext ernal connectors Figure 141: Co nnecting the control panel cab le Ê Connect the control panel cab le to the baseboard (1). Ê Close the cab le clamp (2). 12.1.7 Completing the task Ê P erf or m the f ollowing procedures to complete the task: 1.
234 Maintenance Manual RX900 S1 Fr ont p anel and external connectors 12.2 Repl acing the fr ont panel module 12.2.1 Required tools ● Star ting and completing the task: – k ey f or the rac k doors (if applicab le) – Phillips Ph2 screw driv er ● Replacing the front panel modul e: tool-less 12.
RX900 S1 Maintenance Man ual 235 Front panel and ext ernal connectors 12.2.3 Removing the fr ont panel module Figure 142: Disconnect ing the USB ca ble and the video conn ector Ê Disconnect the USB cab le (1). Ê Press the loc king handle (2) of the video connector do wnward.
236 Maintenance Manual RX900 S1 Fr ont p anel and external connectors Figure 143: Removing t he front panel module Ê Press the loc king handle (1) downw ard.
RX900 S1 Maintenance Man ual 237 Front panel and ext ernal connectors 12.2.4 Inser ting the fr ont panel module Figure 144: Inser t ing the front panel module Ê Slide the front panel module i nto the ba y until it clic k s into place (1). Ê Slide the video connector in th e front panel module until i t click s into place (2).
238 Maintenance Manual RX900 S1 Fr ont p anel and external connectors Figure 145: Connecting t he USB cable Ê Connect the USB cab le to the front panel module . 12.2.5 Completing the task Ê P erf or m the f ollow ing procedures to complete the task: 1.
RX900 S1 Maintenance Man ual 239 Front panel and ext ernal connectors 12.3 Replacing the USB boar d 12.3.1 Required too ls ● Star ting and completing the tas k: – k ey f or the rac k doors (if applicab le) – Phillips P h2 screw driv er ● Replacing the USB board: – Phillips P h1 screw driv er 12.
240 Maintenance Manual RX900 S1 Fr ont p anel and external connectors 6. Remov e all CPUMEMRs, see "Remo ving the CPUMEMR" on page 190 I Bef ore removing the CPUME MRs, tak e a note on the installation slot number f or each CPUMEMR. Make sure that y ou r einstal l the CPUMEMR in the slot it w as located bef ore the replacement.
RX900 S1 Maintenance Man ual 241 Front panel and ext ernal connectors 12.3.4 Installing the USB boar d Figure 147: Install ing the USB board in the front panel module Ê Inser t the USB board into the front panel module . Ê F as ten both screws (see c ircles).
242 Maintenance Manual RX900 S1 Fr ont p anel and external connectors 12.4 Replacing the I/O board 12.4.1 Required tools ● Star ting and completing the task: – k ey f or the rac k doors (if applicab le) – Phillips Ph2 screw driv er ● Replacing the I/O board: – Phillips Ph2 screw driv er 12.
RX900 S1 Maintenance Man ual 243 Front panel and ext ernal connectors 12.4.3 Remov ing the PCI Riser Figure 148: Removing t he PCI Riser Ê Press the green b utton (1). Ê Lift the handle (2) to disconnect the PC I Ris er (PCIR) fr om the baseboard. Ê Pull the PCIR up and out b y using the handle (3).
244 Maintenance Manual RX900 S1 Fr ont p anel and external connectors 12.4.4 Remov ing the I/O boar d Figure 149: Removing t he I/O board Ê Loosen the tw o captive s crews (see circles).
RX900 S1 Maintenance Man ual 245 Front panel and ext ernal connectors Ê Carefully inser t the I/O board in the I/O board connector . Ê F as ten the tw o screws (see circles). 12.4.6 Installing the PCI Riser Figure 151: Installing t he PCI Riser Ê Carefully inser t the PCIR in the slot (1).
246 Maintenance Manual RX900 S1 Fr ont p anel and external connectors.
RX900 S1 Maintenance Man ual 247 Management and diagno stics modules 13 Mana g ement an d diag nostics modules V CA UT ION! F ollo w the saf ety instructions in the chapter "Saf ety instructions" on page 31 .
248 Maintenance Manual RX900 S1 Managem ent and diagnostics modu les 13.1 Replacing t he local service displa y 13.1.1 Required tools ● Star ting and completing the task: – k ey f or the rac k doors (if applicab le) – Phillips Ph2 screw driv er ● Replacing the loc al ser vice displa y : tool-less 13.
RX900 S1 Maintenance Man ual 249 Management and diagno stics modules 13.1.3 Remov ing the local servic e displa y Figure 152: Re moving the local ser vice display Ê Unloc k the loc al ser vic e displa y (1). Ê Slide the local ser vice displa y outward so that y ou can disconnect the chassis ID board cable (2).
250 Maintenance Manual RX900 S1 Managem ent and diagnostics modu les 13.1.4 Inser ting the l ocal service displa y Figure 153: Inser ting the local service displa y Ê Slide th e local ser vice displa y in the ba y so that there is enough space to connect the chassis ID board cab le.
RX900 S1 Maintenance Man ual 251 Management and diagno stics modules Figure 154: Connecting the chassis ID board cab le Ê Connect the chassis ID board cab le (1) . Ê Slide the local ser vice displa y inward until it cl ick s into place (2). 13.1.5 Completing the task Ê P erf or m the f ollowing procedures to complete the task: 1.
252 Maintenance Manual RX900 S1 Managem ent and diagnostics modu les 13. 2 R epl aci ng the cha ssi s ID bo ar d 13.2.1 Required tools ● Star ting and completing the task: – k ey f or the rac k doors (if applicab le) – Phillips Ph2 screw driv er ● Replacing the chassis ID board: tool-less 13.
RX900 S1 Maintenance Man ual 253 Management and diagno stics modules 13.2.3 Remov ing the chass is ID boar d Figure 155: Removing t he chassis ID board cable from t h e local service displa y Ê Unloc k the loc al ser vic e displa y (1). Ê Slide the local ser vice displa y outward so that y ou can disconnect the chassis ID board cable (2).
254 Maintenance Manual RX900 S1 Managem ent and diagnostics modu les Figure 156: Removing t he chassis ID board holder Ê Disconnect the chassis ID board cab l e from the baseboard (1) and open the cabl e clamp (2). Ê Press the plastic tongues of the chassis ID board holder slightl y inward as indicated b y the arrows (3).
RX900 S1 Maintenance Man ual 255 Management and diagno stics modules Figure 157: Re moving the connector clamp Ê Remov e the connector clamp. Figure 158: Disconnect ing the chass is ID board cable Ê Disconnect the chassis ID board cab le from the chassis ID board (1).
256 Maintenance Manual RX900 S1 Managem ent and diagnostics modu les 13.2. 4 I nstal ling the chas sis ID b oard Figure 159: Installing the chassis ID board Ê Slide th e chassis ID board in the holder (1). Ê Connect the chassis ID board cab le at the chassis ID board (2).
RX900 S1 Maintenance Man ual 257 Management and diagno stics modules Figure 161: Installing t he chassis ID board holder Ê Press the plastic tongues of th e chassis ID board holder slightly in ward as indicated b y the arrows (1) and slide the chassis ID board holder i nward until it clic k s into place (2).
258 Maintenance Manual RX900 S1 Managem ent and diagnostics modu les Figure 162: Connecting the chassis ID board cab le Ê Connect the chassis ID board cable (1).
RX900 S1 Maintenance Man ual 259 Management and diagno stics modules 13.2.5 Completing the task Ê P erf or m the f ollowing procedures to complete the task: 1. "Inser ting the CPUMEMR in the slot" on page 186 2. "Closing the ser v er" on page 47 3.
260 Maintenance Manual RX900 S1 Managem ent and diagnostics modu les.
RX900 S1 Maintenance Man ual 261 Baseboard 14 Baseboar d V CA UT ION! F ollo w the saf ety instructions in the chapter "Saf ety instructions" on page 31 .
262 Maintenance Manual RX900 S1 Baseboard 14.1 Repl acing the lithium battery T o allow per manent sa v ing of the system i nformation, a lithium batter y is installed which supplies the CMO S memor y with pow er . If the battery v oltage is too lo w or the batter y is empty , a corresponding error message is di splay ed.
RX900 S1 Maintenance Man ual 263 Baseboard 14.1.2 Star ting the task Ê P erf or m the f ollowing procedures: 1. "Opening the rac k door" on page 40 2. "Shutting do wn the ser ver" on page 41 3. "Sliding the ser v er out of the rack " on page 42 4.
264 Maintenance Manual RX900 S1 Baseboard 14.1.4 Completing the task Ê P erf or m the f ollow ing procedures to complete the task: 1. Installing the PCI Riser , see "Expansion cards and BBU" on page 105 2. "Installing the rear co v er " on page 48 3.
RX900 S1 Maintenance Man ual 265 Baseboard 14.2.2 Star ting the task Ê P erf or m the f ollowing procedures: 1. "Opening the rac k door" on page 40 2. "Shutting do wn the ser ver" on page 41 3. "Sliding the ser v er out of the rack " on page 42 4.
266 Maintenance Manual RX900 S1 Baseboard Figure 165: Checking the installation position Ê Remo ve the SAS and B BU cab le(s) f or a con venient access to the mounting location of the UFM. Ê Make s ure that the metal spacer (A) engages properly in the baseboard.
RX900 S1 Maintenance Man ual 267 Baseboard 14.3 Replacing the UFM bo ar d 14.3.1 Required too ls ● Star ting and completing the tas k: – k ey f or the rac k doors (if applicab le) – Phillips P h.
268 Maintenance Manual RX900 S1 Baseboard 14. 3.2 S tar ting th e task Ê P erf or m the f ollo wing procedures: 1. "Opening the r ack door" on page 40 2. "Shutting do wn the ser ver" on page 41 3. "Sliding the server out of the rac k" on page 42 4.
RX900 S1 Maintenance Man ual 269 Baseboard 14.3.4 Completing the task Ê P erf or m the f ollowing procedures to complete the task: 1. "Inser ting the UFM" on page 265 2. When e xpansion cards hav e been remov ed to access the installation place: Install the e x pansion c ards, see "Expansion cards and BB U" on page 105 3.
270 Maintenance Manual RX900 S1 Baseboard 14. 4 In stal ling t he TP M 14.4.1 Required tools ● Star ting and completing the task: – k ey f or the rac k doors (if applicab le) – Phillips Ph2 screw driv er ● Installing the TPM: – Phillips Ph0 screw driv er 14.
RX900 S1 Maintenance Man ual 271 Baseboard 14.4.3 Inser ting the TPM Figure 168: TP M board Server-specific ins tallation rules are: ● Only the TPM board is us ed from the av ailabl e TPM installation k it, see figure 168 . ● The metal spacer and the Phillips scre w ar e already installed on the baseboard.
272 Maintenance Manual RX900 S1 Baseboard Figure 170: Installing t he TPM board Ê Place the TPM board on the metal s pacer (A) and sock et (B) in figure 169 and f asten it with the Phillips scre w . 14.4.4 Completing the task Ê P erf or m the f ollow ing procedures to complete the task: 1.
RX900 S1 Maintenance Man ual 273 Baseboard 14.5 Replacing the TPM V CA UT ION! – Advise y our contact persons that the y must p rovide y ou with TPM back up copies . F or secur ity reasons, the TPM m ust be restored/re- sa ved b y the customer . After installin g a new baseboard the TPM must be enab led.
274 Maintenance Manual RX900 S1 Baseboard 14. 5.2 S tar ting th e task Ê P erf or m the f ollo wing procedures: 1. "Opening the r ack door" on page 40 2. "Shutting do wn the ser ver" on page 41 3. "Sliding the server out of the rac k" on page 42 4.
RX900 S1 Maintenance Man ual 275 Baseboard 14.5.4 Completing the task Ê P erf or m the f ollowing procedures to complete the task: 1. "Installing the TPM" on page 270 2. "Closing the ser v er" on page 47 3. "Mounting the ser v er in the rac k" on page 49 4.
276 Maintenance Manual RX900 S1 Baseboard 14.6 Replacing the baseboar d I The baseboard is optionally equipped with a T r usted Platf or m Module (TPM). This module enables progr ams from third par ty manuf acturers to store k ey i nformation, f or example driv e encr yption using Windows Bitloc ker Driv e Encr yption.
RX900 S1 Maintenance Man ual 277 Baseboard 14.6.1 Required too ls ● Star ting and completing the tas k: – k ey f or the rac k doors (if applicab le) – Phillips P h2 screw driv er ● Replacing the b aseboard: – Phillips P h0 screw driv er – Phillips P h1 screw driv er – Phillips P h2 screw driv er 14.
278 Maintenance Manual RX900 S1 Baseboard 9. Remov e the PCI Riser , see "Expansion cards and BBU" on page 105 10. Remov e the BBU holder , see "Expansion cards and BBU" on page 105 11. "Removing the I/O board" on page 244 12.
RX900 S1 Maintenance Man ual 279 Baseboard 14.6.4 Disconnecting th e cabl es Figure 173: Disconnect ing the cables from the bas eboard Ê Disconnect the f ollowing cab les from the baseboard: – SAS .
280 Maintenance Manual RX900 S1 Baseboard 14.6.5 Remov ing the fan ca g e Figure 174: Removing t he f an cage Ê Loosen the captiv e scre ws (1). Ê Lift the f an cage out of the chassis (2).
RX900 S1 Maintenance Man ual 281 Baseboard 14.6.6 Re mo ving the CPUMEMR guide Figure 175: Removing t he CPUME MR guide Ê Loosen the captiv e screws of the CPUMEMR gui de (1).
282 Maintenance Manual RX900 S1 Baseboard 14.6.7 Removing the air guide Figure 176: Removing t he air guide Ê Loosen the captiv e scre ws (1). Ê Lift the air guid e out of the chassis (2).
RX900 S1 Maintenance Man ual 283 Baseboard 14.6.8 Removing the baseboar d Figure 177: Re moving the baseboard Ê Loosen the captiv e screws (1). Ê Slide the baseboard appro ximately 1 cm in the direction of the arro w (2). V CA U TION! Mak e sure that you ha ve remo v ed all pow er supply units bef ore removing the baseboard.
284 Maintenance Manual RX900 S1 Baseboard 14.6.9 Inser ting the baseboard Figure 178: Inser ting the baseboard Ê Carefully lo wer the baseboard in the chassis b y using the handle (1). Ê Slide th e baseboard in the direction of the arrow (2) until it is into place.
RX900 S1 Maintenance Man ual 285 Baseboard V CA UT ION! Ensure not to damage the EMI s pr ings to comply with applicab le EMC regulations and satisfy cooling requi rements and fire protection measures . 14.6.10 Installing the air guide Figure 179: Installing t he air guide Ê Place the air guide in th e chassis (1).
286 Maintenance Manual RX900 S1 Baseboard 14.6.11 Inser ting the CPUMEMR guide Figure 180: Inser ting the CPUMEMR guide Ê Inser t the CPUMEMR guide in the install ation slot (1).
RX900 S1 Maintenance Man ual 287 Baseboard 14.6.12 Inse r ti ng the fan cage Figure 181: Inser t ing the f an cage Ê Inser t the f an cage in the ba y (1).
288 Maintenance Manual RX900 S1 Baseboard 14.6.13 Connecting the ca bles to the baseboar d Figure 182: Connecting the cab les to the baseboard Ê Connect the f ollowing cab les to the baseboard: – S.
RX900 S1 Maintenance Man ual 289 Baseboard 14.6.14 Sliding the local service displa y inwar d Figure 183: Sliding t he local ser vice displa y inward Ê Slide the lo cal ser vice disp la y inw ar d until i t clic ks into plac e. 14.6.15 Completing the task Ê P erf or m the f ollowing procedures to complete the task: 1.
290 Maintenance Manual RX900 S1 Baseboard 7. Install all C PUMEMRs , s ee "Remov ing the CPUMEMR" on page 190 I Mak e sure that you rei nstall each CPUMEMR in the slot it w as located bef ore the replacement. 8. Install all PSUs , see "Installing a po wer supply unit" on pag e 55 9.
RX900 S1 Maintenance Man ual 291 Cables 15 Cables V CA UT ION! F ollo w the saf ety instructions in the chapter "Saf ety instructions" on page 31 .
292 Maintenance Manual RX900 S1 Cables 15.1 Replacing the fan cables 15.1.1 Required tools ● Star ting and completing the task: – k ey f or the rac k doors (if applicab le) – Phillips Ph2 screw driv er ● Replacing the f an cable: – Phillips Ph0 screw driv er – Phillips Ph2 screw driv er 15.
RX900 S1 Maintenance Man ual 293 Cables 6. Remov e all CPUMEMRs , see "Removing the CPUMEMR" on page 190 I Bef ore removing the CPUMEMRs, tak e a note on the i nstallation slot number f or each CPUMEMR. Mak e sure that you reinstall the CPUMEMR in the slot it w as located bef ore the replacement.
294 Maintenance Manual RX900 S1 Cables 15.1.4 Removing the CP UMEMR guide Figure 185: Removing t he CPUMEM R guide Ê Loosen the captiv e scre ws of the CPUMEMR guide (1).
RX900 S1 Maintenance Man ual 295 Cables 15.1. 5 Re mo ving the fan cabl e Figure 186: Removing the f an cable Ê Remov e the screws and the plug w ashers of the fan connectors (1). I Be careful while remo vi n g the screws as the plug w ashers might f all on the baseboard.
296 Maintenance Manual RX900 S1 Cables Figure 187: Disc onnecting the fan cab le Ê Disconnect the f an cable from the baseboard..
RX900 S1 Maintenance Man ual 297 Cables 15.1.6 Installing the fan ca ble Figure 188: Co nnecting the fan cab le Ê Connect the f an c ab le to the baseboard.
298 Maintenance Manual RX900 S1 Cables Figure 189: Installing t he f an cable Ê Pull the connectors under neath the f an base as indicated b y the arrow (1). Ê Slide each connector through the cutout of the f an base (2) and rotate it by 90° (3). Ê F as ten the scre ws and the plug w ashers of the f an connectors (4).
RX900 S1 Maintenance Man ual 299 Cables 15.1.7 Inser ting the CPUMEMR guide Figure 190: I nser ting the CP UMEMR guide Ê Inser t the CPUMEMR guide in the installa tion s lot (1).
300 Maintenance Manual RX900 S1 Cables 15.1.8 Inser ting the fan ca ge Figure 191: Inser ting the fan cage Ê Inser t the f an cage in the ba y (1). Ê F as ten the captiv e screws (2). 15.1.9 Completing the task Ê P erf or m the f ollow ing procedures to complete the task: 1.
RX900 S1 Maintenance Man ual 301 Cables 4. "Closing the ser v er" on page 47 5. "Mounting the ser v er in the rac k" on page 49 6. "Bringing the ser ver bac k to operation" on page 51 7. "Closing the rac k door" on page 51 15.
302 Maintenance Manual RX900 S1 Cables 15. 2.2 S tar ting th e task Ê P erf or m the f ollo wing procedures: 1. "Opening the r ack door" on page 40 2. "Shutting do wn the ser ver" on page 41 3. "Sliding the server out of the rac k" on page 42 4.
RX900 S1 Maintenance Man ual 303 Cables Figure 193: Re moving the control panel Ê Press the plastic tongues sli ghtly outward as indicate d by the arrows (1).
304 Maintenance Manual RX900 S1 Cables 15.2.5 Connect ing the contr ol panel cable Figure 195: Connecting t he control panel cable to the control panel Ê Connect the control panel cab le to the control panel.
RX900 S1 Maintenance Man ual 305 Cables 15.2.6 Installing the contr ol panel Figure 196: Installing the control panel Ê Slide the contro l panel into the ba y until it clic ks into place.
306 Maintenance Manual RX900 S1 Cables Figure 197: Connecting t he control panel cable Ê Connect the control panel cab le to the baseboard (1) . Ê Close the cab le clamp (2). 15.2.7 Completing the task Ê P erf or m the f ollow ing procedures to complete the task: 1.
RX900 S1 Maintenance Man ual 307 Cables 15.3 Replacing the chassi s ID boar d cable 15.3.1 Required too ls ● Star ting and completing the tas k: – k ey f or the rac k doors (if applicab le) – Phillips P h2 screw driv er ● Replacing the chassis ID board cab le: tool-less 15.
308 Maintenance Manual RX900 S1 Cables 15.3.3 Remov ing the chas sis ID boar d Figure 198: Removing t he chassis ID board cable f rom the local ser vice displa y Ê Unloc k the local ser vice displa y (1). Ê Slide th e local ser vice displa y outward so that y ou c an disconnect the chassis ID board cab le (2).
RX900 S1 Maintenance Man ual 309 Cables Figure 199: Removing the chassis ID board holder Ê Disconnect the chassis ID board cable from the baseboard (1) and op en the cabl e clamp (2). Ê Press the plastic tongues of th e chassis ID holder slightly inw ard as indicated b y the ar ro ws (3).
310 Maintenance Manual RX900 S1 Cables 15.3.4 Disconnectin g the chassis ID boar d cable Figure 200: Removing t he connector clamp Ê Remo ve the c onnector clamp . Figure 201: Disc onnecting the chassis ID board cable Ê Disconnect the chassis ID board cabl e from the chassis ID board.
RX900 S1 Maintenance Man ual 311 Cables 15.3.5 Conn ecting the ch assis ID boa r d cab le Figure 202: Connecting the chassis ID board cable Ê Connect the chassis ID board cab le to the chassis ID board. Figure 203: Installing the connector clamp Ê Install th e connector clamp .
312 Maintenance Manual RX900 S1 Cables 15.3. 6 I nstal ling the chas sis ID b oard Figure 204: Installing t he chassis ID board holder Ê Press the plastic tongues of the chassi s ID holder slightly inward as indicated b y the arrows (1) and slide the chassis ID board hol der inward until it cl ic ks into place (2).
RX900 S1 Maintenance Man ual 313 Cables Figure 205: Connecting the chassis ID board cable Ê Connect the chassis ID board cab le (1) . Ê Slide the local ser vice displa y inward until it cl ick s into place (2).
314 Maintenance Manual RX900 S1 Cables 15.3.7 Completing the task Ê P erf or m the f ollow ing procedures to complete the task: 1. "Inser ting the CPUMEMR in the slot" on page 186 2. "Closing the ser v er " on page 47 3. "Mounting the server in the rac k" on page 49 4.
RX900 S1 Maintenance Man ual 315 Cables 15.4 Replacing po wer c ables of the opti cal drive, the SAS bac kpl ane, or the po wer distribution boar d 15.
316 Maintenance Manual RX900 S1 Cables 6. Remov e all PSUs , see "Removing the power supply unit" on page 58 7. Remov e all CPUMEMRs, see "Remo ving the CPUMEMR" on page 190 I Bef ore removing the CPUME MRs, tak e a note on the installation slot number f or each CPUMEMR.
RX900 S1 Maintenance Man ual 317 Cables 15.4.4 Disconnecting th e cabl es Figure 207: Disconnect ing the cables from the bas eboard Ê Disconnect the f ollowing cab les from the baseboard: – SAS bac.
318 Maintenance Manual RX900 S1 Cables 15.4.5 Remov ing the fan ca g e Figure 208: Removing t he f an cage Ê Loosen the captiv e scre ws (1). Ê Lift the f an cage out of the chassis (2).
RX900 S1 Maintenance Man ual 319 Cables 15.4.6 Re mo ving the CPUMEMR guide Figure 209: Removing t he CPUME MR guide Ê Loosen the captiv e screws of the CPUMEMR gui de (1).
320 Maintenance Manual RX900 S1 Cables 15.4.7 Removing the air guide Figure 210: Removing t he air guide Ê Loosen the captiv e scre ws (1). Ê Lift the air guid e out of the chassis (2).
RX900 S1 Maintenance Man ual 321 Cables 15.4.8 Removing the baseboar d Figure 211: Re moving the baseboard Ê Loosen the captiv e screws (1). Ê Slide the baseboard appro ximately 1 cm in the direction of the arro w (2). V CA U TION! Mak e sure that you ha ve remo v ed all pow er supply units bef ore removing the baseboard.
322 Maintenance Manual RX900 S1 Cables 15.4.9 Removing the po wer distribu tion board Figure 212: Removing t he power distr ib u tion board Ê Open the cab le clamps (1). Ê Disconnect the pow er distribution cab l es from the baseboard (2). Ê Loosen the captiv e scre ws (3).
RX900 S1 Maintenance Man ual 323 Cables 15.4.10 Disconnecting the de fective power distrib u tion cab le(s) Figure 213: Disconnecting power dist r ib ution cables Ê Select the def ective cab le(s) a .
324 Maintenance Manual RX900 S1 Cables 15.4.11 Connecting the new po wer d istrib ution cable(s) Figure 214: Connecting po wer distribution cables Ê Connect the new c able(s) to the po wer distrib ut.
RX900 S1 Maintenance Man ual 325 Cables 15.4.12 Installing the po wer distribution boar d Figure 215: Installing the po wer distribution board Ê Inser t the power dis tr ib ution board in the baseboard (1). Ê Connect the pow er distribution c ables to the baseboard (2).
326 Maintenance Manual RX900 S1 Cables 15.4.1 3 Inser ti ng the baseboar d Figure 216: Inser ting the baseboard Ê Carefully lo wer the baseboard in the chassis b y using the handle (1). Ê Slide th e baseboard in the direction of the arrow (2) until it click s into place.
RX900 S1 Maintenance Man ual 327 Cables 15.4.14 Installing the air guide Figure 217: Installing t he air guide Ê Place the air guide in th e chassis (1).
328 Maintenance Manual RX900 S1 Cables 15.4.15 Inser ting the CPUMEMR guide Figure 218: Inser ting the CPUMEMR guide Ê Inser t the CPUMEMR guide in the install ation slot (1).
RX900 S1 Maintenance Man ual 329 Cables 15.4.16 Inse r ti ng the fan cage Figure 219: Inser t ing the f an cage Ê Inser t the f an cage in the mounting ba y (1).
330 Maintenance Manual RX900 S1 Cables 15.4.17 Connecting the ca bles to the baseboar d Figure 220: Connecting the cab les to the baseboard Ê Connect the f ollowing cab les to the baseboard: – SAS .
RX900 S1 Maintenance Man ual 331 Cables 15.4.18 Sliding the local service displa y inwar d Figure 221: Sliding t he local ser vice displa y inward Ê Slide the lo cal ser vice disp la y inw ar d until i t clic ks into plac e. 15.4.19 Completing the task Ê P erf or m the f ollowing procedures to complete the task: 1.
332 Maintenance Manual RX900 S1 Cables 6. "Closing the ser v er " on page 47 7. "Mounting the server in the rac k" on page 49 8. "Bringing the ser ver bac k to operation" on page 51 9.
RX900 S1 Maintenance Man ual 333 Cables 15.5 Replacing the SAS cable, the SA T A cable, the fr ont video connector cab le , or the f r o nt USB cable I The baseboard is optionally equipped wi th a T r usted Platf or m Module (TPM).
334 Maintenance Manual RX900 S1 Cables 15. 5.2 S tar ting th e task Ê P erf or m the f ollo wing procedures: 1. "Opening the r ack door" on page 40 2. "Locate the f aulty ser ver" on page 37 3. "Shutting do wn the ser ver" on page 41 4.
RX900 S1 Maintenance Man ual 335 Cables 15.5.3 Sliding the local servic e displa y outwar d Figure 222: Sliding t he local ser vice displa y outward Ê Unloc k the loc al ser vic e displa y (1). Ê Slide the local ser vice displa y outward a f ew centimeters so that y ou hav e free access (2).
336 Maintenance Manual RX900 S1 Cables 15.5.4 Disconnect ing the cab les Figure 223: Disc onnecting the ca bles from t he basebo ard Ê Disconnect the f ollo wing cabl es from the baseboard: – SAS b.
RX900 S1 Maintenance Man ual 337 Cables 15.5.5 Rem o vi ng the fan cag e Figure 224: Re moving the f a n cage Ê Loosen the captiv e screws (1). Ê Lift the f an cage out of the chassis (2) .
338 Maintenance Manual RX900 S1 Cables 15.5.6 Removing the CP UMEMR guide Figure 225: Removing t he CPUMEM R guide Ê Loosen the captiv e scre ws of the CPUMEMR guide (1).
RX900 S1 Maintenance Man ual 339 Cables 15.5.7 Removing the air guide Figure 226: Removing t he air guide Ê Loosen the captiv e screws (1). Ê Lift the air guide out of the chassis (2).
340 Maintenance Manual RX900 S1 Cables 15.5.8 Removing the baseboar d Figure 227: Removing t he baseboard Ê Loosen the captiv e scre ws (1). Ê Slide th e baseboard approximately 1 cm in the direction of the arrow (2). V CA UT ION! Mak e sure that y ou hav e remov ed all po wer supply units bef ore removing the bas eboard.
RX900 S1 Maintenance Man ual 341 Cables 15.5.9 Opening the cab le guides For the SAS cable, the SA T A cable, the f r ont video conn ector cable, or t he fr ont US B cable Figure 228: Opening the front connectors cab le guide Ê Remo v e the sc re ws (see circles).
342 Maintenance Manual RX900 S1 Cables For the SAS cable Figure 229: Opening the SAS cabl e guide Ê Remo ve the s crews (see circles). Ê Open the cab le guide .
RX900 S1 Maintenance Man ual 343 Cables For the SAS cable Figure 231: Clos ing the SAS cable guide Ê Inser t the new cab le and close the cable clamps .
344 Maintenance Manual RX900 S1 Cables Ê Carefully lo wer the baseboard in the chassis b y using the handle (1). Ê Slide th e baseboard in the direction of the arrow (2) until it click s into place.
RX900 S1 Maintenance Man ual 345 Cables 15.5.13 I nserting the CPUMEMR guide Figure 234: Inser t ing the CPUMEMR guide Ê Inser t the CPUMEMR guide in the installa tion s lot (1).
346 Maintenance Manual RX900 S1 Cables 15.5.1 4 Inser ti ng the fan ca ge Figure 235: Inser ting the fan cage Ê Inser t the f an cage in the mounting ba y (1).
RX900 S1 Maintenance Man ual 347 Cables 15.5.15 Conn ecting the cab les to the baseboar d Figure 236: Co nnecting the cables to the base board Ê Connect the f ollowing cab les to the baseboard: – S.
348 Maintenance Manual RX900 S1 Cables 15.5.1 6 Sliding t he local service displa y inwar d Figure 237: Sliding t he local ser vice displa y inward Ê Slide th e local ser vice displa y inw ard until it click s into place . 15.5.17 Completing the task Ê P erf or m the f ollow ing procedures to complete the task: 1.
RX900 S1 Maintenance Man ual 349 Cables 6. "Closing the ser v er" on page 47 7. "Mounting the ser v er in the rac k" on page 49 8. "Bringing the ser ver bac k to operation" on page 51 9.
350 Maintenance Manual RX900 S1 Cables.
RX900 S1 Maintenance Man ual 351 16 Appendix 16.1 Mechanic al overvi ew 16.1.1 Front side Figure 238: RX900 S1 front side F or detailed inf or mation on connectors see "PRIMERGY RX900 S1 S er ver - Operating man ual".
352 Maintenance Manual RX900 S1 Ap pend ix Figure 239: HDD/SSD ba y number ing scheme 16.1. 2 Re ar side Figure 240: RX900 S 1 rear sid e P os. Compon ent P os.
RX900 S1 Maintenance Man ual 353 Appendix F or detailed inf or mation on connectors see "PRIMERGY RX900 S1 S er ver - Operating man ual". Figure 241: P ower supply unit numbering scheme 5 P ower Supply Units (PSU) #1 - #4, see figure 241 11 PCIe slots #13 - #17, see figure 244 6 Management LAN connector P os.
354 Maintenance Manual RX900 S1 Ap pend ix 16.1.3 T op vie w Figure 242: T op view P os. Compon ent P os. Co mponent 1 F an #1 - #4, s ee figure 243 7 Modular RAID controller (PCIe slot #8), see figur.
RX900 S1 Maintenance Man ual 355 Appendix Figure 243: F an number ing scheme Figure 244: PCIe slot assignment Figure 244 sho ws the PCIe slot configuration. Expansion cards can be installed in the PCIe slots on the PCI Riser (A) and on the baseboard (D).
356 Maintenance Manual RX900 S1 Ap pend ix The PCIe slots are assigned as f ollow s: ● B: non-hot plug PCIe slots on the PCI Ris er ● F: non- hot plug PCIe slot f or the Modular Raid controller on.
RX900 S1 Maintenance Man ual 357 Appendix Figure 246: DIM M slot numbering s cheme C B C A C C C D B 1C 1D 1E 1F 1G 1H 1 A 1B B 2C 2D 2E 2F 2G 2H 2 A 2B.
358 Maintenance Manual RX900 S1 Ap pend ix 16.2 Mounting or d er f or SSD and HDD modules Basic rules f or the mounting order of s olid state driv es and hard disk dr iv es: 1. If solid state driv es and hard disk dr iv es are to be installed, the solid state driv es are installed first.
RX900 S1 Maintenance Man ual 359 Appendix 16.3 Mem ory boar d configuratio n Basic rules f or the population order of DIMM memory modules: ● DIMM memor y modules with diff er ent capacities are installed from highest to lo west capacity .
360 Maintenance Manual RX900 S1 Ap pend ix CP U#3 0 -- -- -- - - -- -- -- -- -- - - -- -- #2 1 x -- -- -- x -- -- - - x -- - - -- 2 x x - -- -x x - -- - x x - - - - 3 xxx - - xx x- - xx x - - 4 xxxxx .
RX900 S1 Maintenance Man ual 361 Appendix CPU#8 0 -- -- -- -- -- - - -- -- -- -- -- - - #4 1 - -- -- -- - - -- -- - - - x - - - - - - 2 - -- -- -- - - -- -- - - - x x - - - - 3 - -- -- -- - - -- -- - - - x x x - - 4 - -- -- -- - - -- -- - - - x x x x CPU No.
362 Maintenance Manual RX900 S1 Ap pend ix 16.4 PCIe slot to CPUMEMR assignment Figure 248 shows the assignment of PCIe slots to the 4 I/O Hubs a nd the 4 - 8 CPUMEMRs. I Bef ore adding an e xpansion card, check carefully whether this PCIe slot is suppor ted with the CPUMEMR confi guration of the i ndividual ser v er .
RX900 S1 Maintenance Man ual 363 Appendix CPU populatio n order CPU - IOH mappin g Connect ed d evice s Remark 4 CPUs 6 CPUs 8 CPUs CPU No. IOH No. CPU#1 x x x #1 or #2 #1 ICH 10 PCIe #5 to BMC CPU#2 .
364 Maintenance Manual RX900 S1 Ap pend ix 16.5 Expansion car d con figuration table Expansion c ards require I/O space f or Legacy Booting and f or OS running.
RX900 S1 Maintenance Man ual 365 Appendix Intel G bEx1 Gen 1x4 8 x x x x x x G b E x 2 G e n 1 x 4 8 xx xx xx GbEx4 Gen 1x4 8 (*2) (*2) x x x x 10GbEx2 Gen 2x 8 8 x x x x x x Chipset IOH#3 IOH#4 Bus s.
366 Maintenance Manual RX900 S1 Ap pend ix *1) The SAS RAID controller shal l not be installed in PCIe sl ot #1 to #7 on the PCI Riser when a BBU i s connected because of limited length of the BB U cable . *2) The Quad LAN card consumes twice as much I/O spac e as a standard e xpansion card because it includes a bridge within the card.
RX900 S1 Maintenance Man ual 367 Appendix 16.6 Cab ling Figure 249: Cabling plan of RX900 S 1 S ATA S A S Po w e r Key : Gro u nd U S B S ign a l B as e b o a rd D 3 0 8 1 Control p a nel S A S B a ck.
368 Maintenance Manual RX900 S1 Ap pend ix.
デバイスFujitsu PRIMERGY RX900 S1の購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Fujitsu PRIMERGY RX900 S1をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはFujitsu PRIMERGY RX900 S1の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Fujitsu PRIMERGY RX900 S1の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Fujitsu PRIMERGY RX900 S1で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Fujitsu PRIMERGY RX900 S1を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はFujitsu PRIMERGY RX900 S1の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Fujitsu PRIMERGY RX900 S1に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちFujitsu PRIMERGY RX900 S1デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。