Grandstream NetworksメーカーGXW400xの使用説明書/サービス説明書
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Grandstream Networks, Inc. Analog IP Gateway GXW–400x 4 or 8 FXS Ports GXW – 400x User’s Manual www.grandstream.com Firmware Version 1.0.0.17 support @grandstream.
Grandstream Networks, Inc. GXW-400x User Manual Page 2 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 TABLE OF CONTENTS GXW-400X USER MANUAL WELCOME .......................................................................................................
Grandstream Networks, Inc. GXW-400x User Manual Page 3 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 TABLE OF FIGURES GXW-400X USER MANUAL F IGURE 1: D IAGRAM OF GXW–400 X B ACK P ANEL ................................................................
Grandstream Networks, Inc. GXW-400x User Manual Page 4 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 W ELCOME Thank you for purchasing the Grandstre am GXW–400x IP Analog FXS Gateway. The GXW–400x is a cost effective, easy to use and easy to configur e IP communicatio ns solution for any business.
C ONNECTING Y OUR GXW–400x Connecting your GXW–400x is easy. Before you be gi n, please verify the contents of the GXW–400x package. E QUIPMENT P ACKAGING Unpack and check all accessories.
Once the GXW is turned on and configured, the front display panel indicates the status of the unit. F IGURE 2: D IAGRAM OF GXW–400 X D ISPLAY P ANE L FXS port status GXW - 400x Display LEDs T ABL E 2: D EFINITI ONS OF THE GXW D ISPLAY P ANE L Power LED Indicates Power.
A PPLICATION D ESCRIPTION There are three scenarios whe re the GXW–400x seri es ca n be effectively used to enable any busine ss to leverage the benefits of VoIP and the Internet.
S CENARIO T HREE : GXW–410x & GXW–400x S CENARIO / T OLL - FREE C ALLING BETWEEN L OCATIONS Branch A - Boston, MA 4 employees Branch B – Denver, CO I I n n t t e e r r n n e e t t C C l l o .
Grandstream Networks, Inc. GXW-400x User Manual Page 9 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 T ABL E 3: GXW–400 X S OFTW ARE F EA TU RES GXW– 400x FXS Analog Gateway Series Telephone Inter.
Grandstream Networks, Inc. GXW-400x User Manual Page 10 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 H ARDWARE F EATUR ES • 4 or 8 FXS ports • Two RJ-45 (switched or routed) • Auto detect Ether.
Grandstream Networks, Inc. GXW-400x User Manual Page 11 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 U SING THE W EB C ONFIG URATION P AGES 1. Connect the Power to the GXW-400x unit. 2. Connect an Ethernet cable betwe en t he LAN port on GXW–400x to your PC.
Grandstream Networks, Inc. GXW-400x User Manual Page 12 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 DTMF M ETHODS DTMF Settings are in Profile pages. • DTMF in-audio • DTMF via RTP (RFC2833) • DTMF via SIP INFO Enable one or more DTMF methods b ased on your PBX system.
Grandstream Networks, Inc. GXW-400x User Manual Page 13 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 B ASIC O PERATIONS U NDERSTANDING GXW V OICE P ROMPTS GXW–400x has a stored v oice prompt menu for quick browsing a nd simple configuration. Enter *** on the standard analog phone connected to any FXS port to use the voice prompt menu.
Grandstream Networks, Inc. GXW-400x User Manual Page 14 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 Five Success Tips when using the Voice Prompt 1. “*” shifts down to the next menu option 2. “#” returns to the main menu 3. “9” functions as the ENTER key in man y cases to confirm an option 4.
Grandstream Networks, Inc. GXW-400x User Manual Page 15 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 E XAMPLES OF D IRECT IP C ALLS : 1. If the target IP address is 192.16 8.0.10, the dialing convention i s: Voice Prompt with option 47, then 192 168 000 0 10 followed by the “#” key or wait 4 seconds.
Grandstream Networks, Inc. GXW-400x User Manual Page 16 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 3-W AY C ONFERENCING Star Code Style 3- way Conference Caller A wants to bring thir d Caller C into conference: 1. Caller A presses FLAS H to receive a dial tone.
Grandstream Networks, Inc. GXW-400x User Manual Page 17 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 C ALL F EATURES The GXW–400x supports traditional and advan ced telepho ny features.
Grandstream Networks, Inc. GXW-400x User Manual Page 18 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 T ABL E 7: B AS IC S ETTINGS P AG E D EFIN ITIONS End User Password Password to access the Web Configuration Menu. This field is case sensitive with a maximum length of 25 characters.
T ABL E 8: S TATUS P AGE D EFINITIONS MAC Address The device ID in HEX format. This is needed for ISP troubleshooting. WAN IP Address Shows LAN IP address of GXW– 400x Product Model Contains the product model info. Software Version Program: This is the main software release.
Grandstream Networks, Inc. GXW-400x User Manual Page 20 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 T ABL E 9: A DV ANCED C ONFIGUR ATION P AGE D EFINITIONS Admin Password Administrator password. Only the administr ator can configure the “Advanced Settings” page.
Grandstream Networks, Inc. GXW-400x User Manual Page 21 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 Syslog Server The IP address or URL of System log server. This feature is e specially useful for the ITSP (Internet Telephone Service Provider) Syslog Level Select the GXW–400x to report the log l eve l.
Grandstream Networks, Inc. GXW-400x User Manual Page 22 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 T ABL E 11: P ROFI LE P AGE D EFINITIONS Profile Active When set to Yes the SIP Profile is activated. SIP Server SIP Server’s IP address or Domain name provided by VoIP service provider.
Grandstream Networks, Inc. GXW-400x User Manual Page 23 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 DTMF Payload Typ e Sets the payload type for DTMF using RFC2833. DTMF in-audio Send DTMF as inband (in-audio). DTMF via RTP Send DTMF via RTP (According to RFC 283 3).
Grandstream Networks, Inc. GXW-400x User Manual Page 24 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 Use # as Dial Key Allows users to configure the “#” key as the “Send” (or “Dial”) key. If set to “Yes”, “#” will send the number.
Polarity Reversal Default is No . If set to “Yes”, pola rity will be reversed upon call establishment and termination. Hook Flash timing Gain Handset volume adjustment. RX is for re ceiving volume, TX is for transmission volume. Default values are 0dB for both parameters.
Grandstream Networks, Inc. GXW-400x User Manual Page 26 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 F IRMWARE U PGRADE Our latest official release can be downl oaded from: http://www.grandstream.com/y -firmware.htm . To upgrade your unit firmware, follow these step s: 1.
Grandstream Networks, Inc. GXW-400x User Manual Page 27 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 Directions For Do w nloading TFTP Server : 1. Unzip the file and put all of the files un der the root directory of the TFTP serve r. 2. Put the PC running the TFTP server and the GXW–4 00x in the same LAN segment.
Grandstream Networks, Inc. GXW-400x User Manual Page 28 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 G LOSSARY OF T ERMS ADSL Asymmetric Digital Subscriber Line: Modems atta ched to twisted pair co pper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (t o the subscriber) and from 16 kbps to 800 kbps upstream, depending on line distance.
Grandstream Networks, Inc. GXW-400x User Manual Page 29 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 FQDN Fully Qualified Domain Name. A FQDN con sists of a host and domain name, includi ng top-level domain. For example, www.grandstream.com is a fully qualified domain name.
Grandstream Networks, Inc. GXW-400x User Manual Page 30 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 MTU A Maximum Transmission Unit (MTU) i s the largest size packet or frame , specified in octet s (eight- bit bytes), that can be sent in a packet- or frame- based network su ch as the Internet.
Grandstream Networks, Inc. GXW-400x User Manual Page 31 of 31 Firmware 1.0.0.17 Last Updated: 12/2006 UDP User Datagram Protocol (UDP) is one of the core protocols of the Internet protocol suite . Using UDP, programs on networked computers can send short message s known as datagrams to one another.
デバイスGrandstream Networks GXW400xの購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Grandstream Networks GXW400xをまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはGrandstream Networks GXW400xの技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Grandstream Networks GXW400xの取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Grandstream Networks GXW400xで得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Grandstream Networks GXW400xを既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はGrandstream Networks GXW400xの不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Grandstream Networks GXW400xに関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちGrandstream Networks GXW400xデバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。