HitachiメーカーCP-RX79EPの使用説明書/サービス説明書
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1 Projector CP-RX79 User's Manual (detailed) Operating Guide Thank you for purchasing this projector . ► Before using this product, please read all manuals for this product. Be sure to read “ Safety Guide ” rst. After reading them, store them in a safe place for future reference.
1 About The Symbols V arious symbols are used in this manual, the user ’s manual and on the product itself to ensure correct usage, to prevent danger to the user and others, and to prevent property damage. The meanings of these symbols are described below .
2 Safety Precautions W ARNING Never use the projector if a problem should occur . Abnormal operations such as smoke, strange odor , no image, no sound, excessive sound, damaged casing or elements or cables, penetration of liquids or foreign matter , etc.
3 W ARNING Be cautious of High temperatures of the projector . High temperatures are generated when the lamp is lit. It could result in fire or burn. Use special caution in households where children are present. Do not touch about the lens, air fans and ventilation openings during use or immediately after use, to prevent a burn.
4 W ARNING Be careful in handling the light source lamp. The projector uses a high-pressure mercury glass lamp made of glass. The lamp can break with a loud bang, or burn out. When the bulb bursts, it is possible for shards of glass to fly into the lamp housing, and for gas containing mercury to escape from the projector ’ s vent holes.
5 Safety Precautions (continued) CAUTION Be careful in moving the projector . Neglect could result in an injury or damage. • Do not move the projector during use. Before moving, disconnect the power cord and all external connections, and close the slide lens door or attach the lens cap.
6 Safety Precautions (continued) NOTE Do not give the remote control any physical impact. A physical impact could cause damage or malfunction of the remote control. • T ake care not to drop the remote control. • Do not place the projector or heavy objects on the remote control.
7 Safety Precautions (continued) NOTE About consumables. Lamp, LCD panels, polarizors and other optical components, and air filter and cooling fans have a different lifetime in each. These parts may need to be replaced after a long usage time. • This product isn’t designed for continuous use of long time.
8 • If the lamp should break (it will make a loud bang when it does), unplug the power cord from the outlet, and make sure to request a replacement lamp from your local dealer .
9 Regulatory Notices FCC Statement W arning This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
2 Contents Contents Introduction . .............. 3 Features ...................... 3 Checking the contents of package ... 3 Par t names . .............. . 4 Projector . ..................... 4 Control panel ................... 5 Rear panel . ........
3 Introduction • Keep the original packing materials, for future reshipment. Be sure to use the original packing materials when moving the projector . Use special caution for the lens. NO TE Introduction The projector provides you with the broad use by the following features.
4 Par t names Part names Projector (1) Lamp cover ( 50 ) The lamp unit is inside. (2) Focus ring ( 16 ) (3) Zoom ring ( 16 ) (4) Control panel ( 5 ) (5) Elevator buttons (x 2) ( 16.
5 Par t names Control panel (1) ST ANDBY/ON button ( 13 ) (2) INPUT button ( 14, 21 ) (3) MENU button ( 21 ) It consists of four cursor buttons. (4) BLANK button ( 20 ) (5) POWER indicator ( 1 1, 13, 56 ) (6) TEMP indicator ( 56 ) (7) LAMP indicator ( 56 ) R ear panel ( 9 ) (1) VIDEO port (2) COMPUTER IN port %/$1.
6 Par t names R emote control (1) VIDEO button ( 14 ) (2) COMPUTER button ( 14 ) (3) SEARCH button ( 15 ) (4) ST ANDBY/ON button ( 13 ) (5) ASPECT button ( 15 ) (6) AUTO button ( 17 ) (7) BLANK button ( 20 ) (8) MAGNIFY - ON button ( 19 ) (9) MAGNIFY - OFF button ( 19 ) (10) MY SOURCE/DOC.
7 Setting up Install the projector according to the environment and manner the projector will be used in. Ar r angement Refer to the illustrations and tables below to determine screen size and projection distance.
8 Setting up ► Place the projector in a stable horizontal position. If the projector falls or is knocked over , it could cause injury and/or damage to the projector .
9 Setting up Connecting your de vices Be sure to read the manuals for devices before connecting them to the projector . Make sure that all the devices are suitable to be connected with this product, and prepare the cables required to connect. Please refer to the following illustrations to connect them.
10 Setting up • Be sure to read the manuals for devices before connecting them to the projector , and make sure that all the devices are suitable to be connected with this product. Before connecting to a PC, check the signal level, the signal timing, and the resolution.
11 Setting up Connecting pow er suppl y 1. Put the connector of the power cord into the AC IN (AC inlet) of the projector . 2. Firmly plug the power cord’s plug into the outlet. In a couple of seconds after the power supply connection, the POWER indicator will light up in steady orange.
12 Remote control Remote control About the remote contr ol signal The remote control works with the projector ’s remote sensor . This projector has a remote sensor on the front. The sensor senses the signal within the following range when the sensor is active: 60 degrees (30 degrees to the left and right of the sensor) within 3 meters about.
13 VIDEO DOC.CAMERA KEYSTONE ASPECT SEARCH BLANK MUTE MY BUTTON POSITION 12 ESC ENTER MENU RESET COMPUTER MY SOURCE/ AUTO MAGNIFY PAGE UP VOLUME DOWN ࣮ ON OFF 㸩 FREEZE Po wer on/of f 1. Make sure that the power cord is rmly and correctly connected to the projector and the outlet.
14 Operating Operating 1. Press INPUT button on the projector . Each time you press the button, the projector switches its input port from the current port as below .
15 1. Press ASPECT button on the remote control. Each time you press the button, the projector switches the mode for aspect ratio in turn. Selecting an aspect ratio ● ASPECT button does not work when no proper signal is inputted. ● NORMAL mode keeps the original aspect ratio setting.
16 Operating Adjusting the projector's eleva tor When the place to put the projector is slightly uneven to the left or right, use the elevator feet to place the projector horizontally . Using the feet can also tilt the projector in order to project at a suitable angle to the screen, elevating the front side of the projector within 12 degrees.
17 Operating 1. Press POSITION button on the remote control when no menu is indicated. The “POSITION” indication will appear on the screen. Adjusting the position 2. Use the ▲ / ▼ / ◄ / ► cursor buttons to adjust the picture position. When you want to reset the operation, press RESET button on the remote control during the operation.
18 Operating 1. Press KEYSTONE button on the remote control. A dialog will appear on the screen to aid you in correcting the distortion. Cor r ecting the k eystone distor tions 2. Use the ◄ / ► buttons for adjustment. T o close the dialog and complete this operation, press KEYSTONE button again.
19 1. Press the MAGNIFY ON button on the remote control. The picture will be magni ed, and the MAGNIFY dialog will appear on the screen. When the MAGNIFY ON button is pressed for the rst time after the projector is turned on, the picture will be zoomed by 1.
20 Operating 1. Press the BLANK button on the control panel or the remote control. The BLANK screen will be displayed instead of the screen of input signal. Please refer to BLANK item in SCREEN menu ( 34 ). T o exit from the BLANK screen and return to the input signal screen, press BLANK button again.
21 Operating 1. T o start the MENU, press the MENU button. The MENU you last used (EASY or ADV ANCED) will appear . EASY MENU has priority to appear just after powered on. Using the menu function 2. (1) Use the ▲ / ▼ cursor buttons to select an item to operate.
22 Operating Using the menu function (continued) 3. T o close the MENU, press the MENU button again or select EXIT and press the ◄ cursor button or ENTER button. Even if you do not do anything, the dialog will automatically disappear after about 30 seconds.
23 EASY MENU EASY MENU From the EASY MENU, items shown in the table below can be performed. Select an item using the ▲ / ▼ cursor buttons. Then perform it according to the following table. Item Description ASPECT Using the ◄ / ► buttons switches the mode for aspect ratio.
24 EASY MENU Item Description ECO MODE Using the ◄ / ► buttons changes the eco mode setting. See the ECO MODE item in SETUP menu ( 33 ) . MIRROR Using the ◄ / ► buttons switches the mode for mirror status. See the MIRROR item in SETUP menu ( 33 ).
25 PICTURE menu PICTURE menu From the PICTURE menu, items shown in the table below can be performed. Select an item using the ▲ / ▼ cursor buttons, and press the ► cursor button or ENTER button to execute the item. Then perform it according to the following table.
26 PICTURE menu Item Description COLOR TEMP Using the ▲ / ▼ buttons switches the color temperature mode. T o adjust CUSTOM Selecting a mode whose name includes CUSTOM and then pressing the ► button or the ENTER button displays a dialog to aid you in adjusting the OFFSET and GAIN of the selected mode.
27 PICTURE menu Item Description MY MEMOR Y This projector has 4 memories for adjustment data (for all the items of the PICTURE menu). Selecting a function using the ▲ / ▼ buttons and pressing the ► or ENTER button performs each function.
28 IMAGE menu IMAGE menu From the IMAGE menu, items shown in the table below can be performed. Select an item using the ▲ / ▼ cursor buttons, and press the ► cursor button or ENTER button to execute the item. Then perform it according to the following table.
29 IMAGE menu Item Description H PHASE Using the ◄ / ► buttons adjusts the horizontal phase to eliminate icker . Right Ù Left • This item can be selected only for a computer signal or a component video signal. H SIZE Using the ◄ / ► buttons adjusts the horizontal size.
30 INPUT menu INPUT menu From the INPUT menu, items shown in the table below can be performed. Select an item using the ▲ / ▼ cursor buttons, and press the ► cursor button or ENTER button to execute the item. Then perform it according to the following table.
31 INPUT menu Item Description VIDEO FORMA T Using the ◄ / ► buttons switches the mode for video format. AUTO Ù NTSC Ù PA L Ù SECAM N-P AL Ù M-P AL Ù NTSC4.43 • This item is performed only for a video signal from the VIDEO port. • The AUTO mode automatically selects the optimum mode.
32 INPUT menu Item Description RESOLUTION The resolution for the COMPUTER IN input signals can be set on this projector . (1) In the INPUT menu select the RESOLUTION using the ▲ / ▼ buttons and press the ► button. The RESOLUTION menu will be displayed.
33 SETUP menu SETUP menu From the SETUP menu, items shown in the table below can be performed. Select an item using the ▲ / ▼ cursor buttons, and press the ► cursor button or ENTER button to execute the item. Then perform it according to the following table.
34 SCREEN menu SCREEN menu From the SCREEN menu, items shown in the table below can be performed. Select an item using the ▲ / ▼ cursor buttons, and press the ► cursor button or ENTER button to execute the item. Then perform it according to the following table.
35 SCREEN menu Item Description MyScreen This item allows you to capture an image for use as a MyScreen image which can be used as the BLANK screen and ST ART UP screen. Display the image you want to capture before executing the following procedure. 1.
36 SCREEN menu Item Description MyScreen Lock Using the ▲ / ▼ buttons turns on/off the MyScreen lock function. ON Ù OFF When the ON is selected, the item MyScreen is locked.
37 SCREEN menu Item Description SOURCE NAME Each input port for this projector can have a name applied to it. (1) Use the ▲ / ▼ buttons on the SCREEN menu to select SOURCE NAME and press the ► or ENTER button. The SOURCE NAME menu will be displayed.
38 SCREEN menu Item Description TEMPLA TE Using the ▲ / ▼ buttons switches the mode for the template screen. Press the ► button to display the selected template, and press the ◄ button to close the displayed screen. The last selected template is displayed when the MY BUTT ON allocated to the TEMPLA TE function is pressed ( 42 ) .
39 SCREEN menu Item Description C.C. (Closed Caption) The C.C. is the function that displays a transcript or dialog of the audio portion of a video, les or other presentation or other relevant sounds. It is required to have NTSC format video or 480i@60 format component video source supporting C.
40 OPTION menu OPTION menu From the OPTION menu, items shown in the table below can be performed. Select an item using the ▲ / ▼ cursor buttons, and press the ► cursor button or ENTER button to execute the item, except for the items LAMP TIME and FIL TER TIME.
41 OPTION menu Item Description AUTO POWER OFF Using the ▲ / ▼ buttons adjusts the time to count down to automatically turn the projector off. Long (max. 99 minutes) Ù Short (min. 0 minute = DISABLE) When the time is set to 0, the projector is not turned off automatically .
42 OPTION menu Item Description MY BUTT ON Y ou can use this item to assign one of the following functions to the BLANK button on the control panel ( 5 ) and the MY BUTT ON 1/2 buttons on the remote control ( 6 ). (1) Choose a button to assign a function from BLANK, MY BUTTON-1 and MY BUTTON-2.
43 OPTION menu Item Description SERVICE Selecting this item displays the SERVICE menu. Select an item using the ▲ / ▼ buttons, and press the ► button or the ENTER button on the remote control to execute the item. F AN SPEED Using the ▲ / ▼ buttons switches the rotation speed of the cooling fans.
44 OPTION menu Item Description SERVICE (continued) KEY LOCK Using the ▲ / ▼ buttons turns on/off the key lock feature. When ON is selected, the buttons on the projector except the ST ANDBY/ON button are locked. ON Ù OFF • Please use this function to prevent tampering or accidental operation.
45 SECURITY menu This projector is equipped with security functions. From the SECURITY menu, items shown in the table below can be performed. T o use SECURITY menu: User registration is required before using the security functions. Enter the SECURITY menu 1.
46 SECURITY menu Item Description MyScreen P ASSWORD The MyScreen P ASSWORD function can be used to prohibit access to the MyScreen function and prevent the currently registered MyScreen image from being overwritten.
47 SECURITY menu Item Description PIN LOCK PIN LOCK is a function which prevents the projector from being used unless a registered Code is input. 1 T urning on the PIN LOCK 1-1 Use the ▲ / ▼ buttons on the SECURITY menu to select PIN LOCK and press the ► button or the ENTER button to display the PIN LOCK on/ off menu.
48 SECURITY menu Item Description MY TEXT P ASSWORD The MY TEXT P ASSWORD function can prevent the MY TEXT from being overwritten. When the password is set for the MY TEXT ; • The MY TEXT DISPLA Y menu will be unavailable, which can prohibit changing the DISPLA Y setting.
49 SECURITY menu Item Description MY TEXT DISPLA Y (1) Use the ▲ / ▼ buttons on the SECURITY menu to select the MY TEXT DISPLA Y and press the ► button to display the MY TEXT DISPLA Y on/off menu. (2) Use the ▲ / ▼ buttons on the MY TEXT DISPLA Y on/off menu to select on or of f.
50 Maintenance Maintenance A lamp has nite product life. Using the lamp for long periods of time could cause the pictures darker or the color tone poor . Note that each lamp has a different lifetime, and some may burst or burn out soon after you start using them.
51 Maintenance Lamp war ning Replacing the lamp (continued) HIGH VOL T AGE HIGH TEMPERA TURE HIGH PRESSURE ► The projector uses a high-pressure mercury glass lamp. The lamp can break with a loud bang, or burn out, if jolted or scratched, handled while hot, or worn over time.
52 Maintenance Please check and clean the air lter periodically . When the indicators or a message prompts you to clean the air lter , comply with it as soon as possible. Replace the lters when they are damaged or too soiled. T o prepare the new lters, make contact with your dealer and tell the following type number .
53 Maintenance Cleaning and replacing the air lter (continued) 9. T urn the projector on and reset the lter time using the FIL TER TIME item in the EASY MENU. ► Before taking care of the air lter , make sure the power cable is not plugged in, then allow the projector to cool suf ciently .
54 Maintenance Other care In order to ensure the safe use of your projector , please have it cleaned and inspected by your dealer about once every year . 1. T urn the projector off, and unplug the power cord. Allow the projector to cool suf ciently .
55 T r oubleshooting T roubleshooting If an abnormal operation should occur , stop using the projector immediately . Otherwise if a problem occurs with the projector , the following checks and measures are recommended before requesting repair . If this does not resolve the problem, please contact your dealer or service company .
56 T r oubleshooting R e gar ding the indicator lamps When operation of the LAMP , TEMP and POWER indicators differs from usual, check and cope with it according to the following table. POWER indicator LAMP indicator TEMP indicator Description Lighting In Orange T urned off T urned off The projector is in a standby state.
57 T r oubleshooting Regarding the indicator lamps (continued) • When the interior portion has become overheated, for safety purposes, the projector is automatically shut down, and the indicator lamps may also be turned off. In such a case, disconnect the power cord, and wait at least 45 minutes.
58 T r oubleshooting Phenomena that may be easy to be mistak en for mac hine defects About the phenomenon confused with a machine defect, check and cope with it according to the following table. Phenomenon Cases not involving a machine defect Reference page Power does not come on.
59 T r oubleshooting Phenomena that may be easy to be mistaken for machine defects (continued) Phenomenon Cases not involving a machine defect Reference page No pictures are displayed. The signal cables are not correctly connected. Correctly connect the connection cables.
60 Phenomenon Cases not involving a machine defect Reference page Pictures appear dark. The brightness and/or contrast are adjusted to an extremely low level. Adjust the BRIGHTNESS and/or CONTRAST settings to a higher level using the menu function. 25 The ECO MODE function is working.
61 Speci fi cations Speci cations Speci fi cations Item Speci cation Product name Liquid crystal projector Liquid Crystal Panel 786,432 pixels (1024 horizontal x 768 vertical) Lamp 200 W UHB Power supply AC 100-120 V/2.
62 Speci fi cations Speci cations (continued) [unit: mm] 221 306 77 83.
NOTE • The information in this manual is subject to change without notice. • The manufacturer assumes no responsibility for any errors that may appear in this manual. • The reproduction, transfer or copy of all or any part of this document is not permitted without express written consent.
1 ENGLISH Projector CP-RX79 User's Manual (concise) Thank you for purchasing this projector . Please read through this manual before using this product, in order to use safely and utilize well the product. WARNING ► Before using this product, be sure to read all manuals for this product.
2 Fir st of all Entries and gr aphical symbols explanation The following entries and graphical symbols are used for the manuals and the product as follows, for safety purpose. Please know their meanings beforehand, and heed them. Impor tant safety instr uction The followings are important instructions for safely using the product.
3 ENGLISH R e gulator y notices About Electro-Ma gnetic Interference In CANADA This Class B digital apparatus complies with Canadian ICES-003. In the US, and other places where the FCC regulations are applicable Declaration of Conformity T rade name HIT ACHI Model Number CP-RX79 Responsible Party Hitachi America, Ltd.
4 Contents of package Y our projector should come with the items shown below . Check that all the items are included. Require of your dealer immediately if any items are missing.
5 ENGLISH Prepar ations Loading batteries into the remote control Please insert the batteries into the remote control before using it. If the remote control starts to malfunction, try to replace the batteries. If you will not use the remote control for long period, remove the batteries from the remote control and store them in a safe place.
6 On a horizontal surface Suspended from the ceiling • Keep a space of 30 cm or more between the sides of the projector and other objects such as walls.
7 ENGLISH Connecting your de vices Be sure to read the manuals for devices before connecting them to the projector . Make sure that all the devices are suitable to be connected with this product, and prepare the cables required to connect. Please refer to the following illustrations to connect them.
8 VIDEO DOC.CAMERA KEYSTONE ASPECT SEARCH BLANK MUTE MY BUTTON POSITION 12 ESC ENTER MENU RESET COMPUTER MY SOURCE/ AUTO MAGNIFY PAGE UP VOLUME DOWN ࣮ ON OFF 㸩 FREEZE Connecting pow er suppl y 1. Put the connector of the power cord into the AC IN (AC inlet) of the projector .
9 ENGLISH Adjusting the projector's eleva tor When the place to put the projector is slightly uneven to the left or right, use the elevator feet to place the projector horizontally . Using the feet can also tilt the projector in order to project at a suitable angle to the screen, elevating the front side of the projector within 12 degrees.
10 Displaying the picture 1. Activate your signal source. T urn the signal source on, and make it send the signal to the projector . 2. Press the INPUT button on the projector . Each time you press the button, the projector switches its input port in turn.
11 ENGLISH T ur ning of f the pow er 1. Press the ST ANDBY/ON button on the projector or the remote control. The message “Power off?” will appear on the screen for about 5 seconds. 2. Press the ST ANDBY/ON button again while the message appears. The projector lamp will go off, and the POWER indicator will begin blinking in orange.
12 R eplacing the lamp A lamp has nite product life. Using the lamp for long periods of time could cause the pictures darker or the color tone poor . Note that each lamp has a different lifetime, and some may burst or burn out soon after you start using them.
13 ENGLISH HIGH VOL T AGE HIGH TEMPERA TURE HIGH PRESSURE WARNING ► The projector uses a high-pressure mercury glass lamp. The lamp can break with a loud bang, or burn out, if jolted or scratched, handled while hot, or worn over time. Note that each lamp has a different lifetime, and some may burst or burn out soon after you start using them.
14 Please check and clean the air lter periodically . When the indicators or a message prompts you to clean the air lter , comply with it as soon as possible. Replace the lters when they are damaged or too soiled. T o prepare the new lters, make contact with your dealer and tell the following type number .
15 ENGLISH Using the CD manual The other manuals for this product are written into the included CD-ROM titled “User ’s Manual (detailed)”. Before using the CD-ROM, please read the following to ensure the proper use. System requir ements The system for using the CD-ROM requires the following.
16 Speci fi cations Item Speci cation Product name Liquid crystal projector Liquid Crystal Panel 786,432 pixels (1024 horizontal x 768 vertical) Lamp 200 W UHB Power supply AC 100-120 V/2.
17 ENGLISH T roubleshooting - War ranty and after-ser vice If an abnormal operation (such as smoke, strange odor or excessive sound) should occur , stop using the projector immediately .
1 Projector CP-RX79 User's Manual (detailed) Operating Guide – T echnical Resolution (H x V) H. frequency (kHz) V . frequency (Hz) Rating Signal mode 720 x 400 37.9 85.0 VESA TEXT 640 x 480 31.5 59.9 VESA VGA (60Hz) 640 x 480 37.9 72.8 VESA VGA (72Hz) 640 x 480 37.
2 Initial set signals Initial set signals The following signals are used for the initial settings. The signal timing of some PC models may be different.
3 A COMPUTER IN D-sub 15pin mini shrink jack <Computer signal> • V ideo signal: RGB separate, Analog, 0.7Vp-p, 75 Ω terminated (positive) • H/V . sync. signal: TTL level (positive/negative) • Composite sync. signal: TTL level <Component video signal> • V ideo signal: - Y , Analog, 1.
4 Connection to the por ts (continued) B VIDEO RCA jack • System: NTSC, P AL, SECAM, P AL-M, P AL-N, NTSC4.43, P AL (60Hz) • 1.0±0.1Vp-p, 75 Ω terminator B.
5 T o input component video signal to COMPUTER IN ports ex. Y C B /P B C R /P R COMPONENT VIDEO OUT T o input component video signal to the COMPUTER IN port of the projector , use a RCA to D-sub cable or adapter . For about the pin description of the required cable or adapter , refer to the descriptions about COMPUTER IN port ( 3 ).
Hitachi America, Ltd. Digital Media Division 900 Hitachi way , Chula Vista CA 91914-3556 USA CANADA T el: +1 -800-225-1741 Fax: +1 -619-591-5418 ► http://www .hitachi-america.us/digitalmedia Hitachi Europe Ltd., Consumer Affairs Department PO Box 3007 Maidenhead Berkshire SL6 8ZE UNITED KINGDOM T el: 0870 405 4405 Email: consumer .
デバイスHitachi CP-RX79EPの購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Hitachi CP-RX79EPをまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはHitachi CP-RX79EPの技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Hitachi CP-RX79EPの取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Hitachi CP-RX79EPで得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Hitachi CP-RX79EPを既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はHitachi CP-RX79EPの不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Hitachi CP-RX79EPに関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちHitachi CP-RX79EPデバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。