HP (Hewlett-Packard)メーカーC4400の使用説明書/サービス説明書
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HP Phot o sm ar t C44 00 All-in- One s er i e s W indo w s Help.
HP Photosmart C4400 All-in- One series.
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Contents 1 HP Photosmart C440 0 All-in-One se ries Help .... ..................... .................. ......................... ....3 2 HP All-in-One ov erview The HP All-in-One at a glance............ ................................ ................
Edit a scanned image................................................. ....................................... ................... ....65 Edit a scanned document........... ............................... ............................................. .
1 HP Photosmart C4400 All-in- One series Help For information a bout the HP All-in -One, see: •“ HP All-in-One overvi ew” on page 5 •“ Find more i nformation” on page 9 •“ How do I?”.
Chapter 1 4 HP Photosmart C4400 All-in-One series Help HP Photosmart C440 0 All-in- One series Help.
2 HP All-in-One overview Use the HP All-in-One to qui ckly and easily accomplish ta sks such as making a copy, scanning documents, or pri nting photos from a m emory card. You can access many HP All-in-One functi ons directly from the control pane l, without turnin g on your computer.
Label Description 11 Rear USB port 12 Power connection* * Use only with the pow er adapter supplied by HP . Control panel buttons The followi ng diagram and related tab le provide a quick refere nce to the HP Al l-in-One control panel features. Label Icon Name and Description 1 On : Turns the product on or off.
Label Icon Name and Description 7 Start Copy Color : Starts a color copy. When a memory card is inserted, this button starts printing the ima ge currently on the display. Menu overview The following to pics provide a quick ref erence to top-level men us that appear on the HP All-in-One displa y.
Chapter 2 8 HP All-in-One overview HP All-in-One overview.
3 Find more information You can access a variety of resources, both printed and onscreen, that provide information abo ut setting up and using the H P All-in-One. Setup Guide The Setup Guide provides instructions for setting up the HP All-in -One and installing software.
Chapter 3 10 Find more information Find more information.
4 How do I? This section contai ns links to commonly performed tasks, such as shari ng and printing photos and opti mizing your pri nt jobs. •“ How do I make a borderl ess copy of a photo?” on p.
Chapter 4 12 How do I? How do I?.
5 Connection information The HP All-in-One come s equipped with a US B port so you can connect directly to a computer using a USB cable. You can also share the product over an exi sting home network.
Chapter 5 14 Connection information Connection informat ion.
6 Load originals and load paper You can load many differen t types and sizes of paper in the HP All-i n-One, including l etter or A4 paper, p hoto paper, tra nsparencies, an d envelopes.
3. Close the li d. To load a thick p ublication on the glass 1. Lift the lid to the open position, grasp the sides of the lid, and then p ush the lid away from the product unti l it comes off. 2. Load the thick publi cation print side down on the right front corner o f the glass.
3. Place the lid ove r the thick publicati on while you are copying or sca nning. 4. When you finish copying or scanning , replace the lid by i nserting the tabs on the lid back into the appropriate sl ots of the product . Choose papers for printing and copying You can use different types and sizes of pape r in the HP All-in-One.
This section contains the follow ing topics: • Recommended pa pers for printing an d copying • Recommended pap ers for printing only • Papers to avoid Recommended pape rs for printing and copying If you want the best print quality, HP recommends using HP pape rs that are specifical ly designed for t he type of project you are printing.
HP Bright Whit e Inkjet Paper HP Bright White In kjet Paper delivers hi gh-c ontrast colors and sharp text . It is opaque enough for two-si ded color usage wit h no show-through, which makes it ideal for newsletters, reports, and flyers.
NOTE: At this ti me, some portion s of the HP Web site are availa ble in Englis h only. Papers to avoid Using paper that is t oo thin or too thick, paper th at has a slick texture, or paper t hat stretches easily can cau se paper jams.
To load full-size p aper 1. Slide the paper-width guide to it s outermost positi on. NOTE: If you are using letter or A4 paper or smaller, make sure the t ray extender is open all the way. Whe n you use legal-siz e paper, leave t he tray ex tender closed.
To load small-size photo pa per in the input tray 1. Slide the paper-wid th guide to its ou termost position. 2. Insert the stack of photo paper into the far-ri ght side of the input tray with the short edge forward an d the print side down. Slide the stack of p hoto paper f orward until it stops.
Load index cards You can load index cards into the in put tray of the HP All-i n-One to print notes, recipe s, and other t ext. To load index cards i n the input tray 1. Remove all paper from the input tray. 2. Slide the paper-width guide to it s outermost positi on.
4. Slide the paper-wid th guide inward against the stack of cards until it stops. Do not overload the input tra y; make sure the stack of cards fi ts within the input tray and is no higher th an the top of the p aper-width gui de.
2. Slide the paper-width guide to it s outermost positi on. 3. Insert one or more envelopes into the far-righ t side of the input tray, with the envelope flaps on the left and facing up. Slide the stack of envel opes forward until it stops. TIP: To avoid paper ja ms, tuck the flap in side each envel ope.
HP Premium Inkj et Transparency F ilm ▲ Insert the film so that the w hite transparency st rip (with arrow s and the HP logo) is on top and is going in to the input tray fi rst.
Related topics “ Clear paper jams ” on page 98 Avoid paper jams 27 Load originals and load paper.
Chapter 6 28 Load originals and load paper Load originals and load paper.
7 Print from your computer The HP All-in-On e can be used with any so ftware applicat ion that a llows printing . You can print a range of proje cts, such as bord erless images, newsl etters, greeting cards, iron-on transfers, and posters.
Make the HP All-in-One the default printer You can set the HP All-in-O ne as the default printe r to use from all software appl ications. This means that the HP All-in-One is auto matically selected in the pri nter list when you select Print f rom the File menu in a software application.
the Size list to see if a def ined paper size already exists for th e type of pap er you are using. Paper type Suggested paper size settings Copier, multi-purpose, o r plain papers Letter or A4 Envelo.
To view the print resolution 1. Make sure you have pa per loaded in t he input t ray. 2. On the File menu in your soft ware application , click Print . 3. Make sure the product is the selected printer. 4. Click the button that opens the Propert ies dialog box.
4. Click the button t hat opens the Pro perties dialog box. Depending on your sof tware application, this button might be called Pro perties , Options , Printer Setup , Printer , or Prefer ences . 5. Click the Features tab. 6. In the Basi c Options area, do one of the followi ng: • Click Portrait to print the docum ent vertically on t he page.
To preview your print job 1. Make sure you have pa per loaded in t he input t ray. 2. On the File menu in your soft ware application , click Print . 3. Make sure the product is the selected printer. 4. Click the button that opens the Propert ies dialog box.
• Presentation Printing : Print high-qu ality documents, including le tters and transparenci es. • Two-sided (Dupl ex) Printing : Print two-sided pages with the HP All -in-One manually.
3. Click the button that opens the Propert ies dialog box. Depending on your sof tware appli cation, this butt on might be called Properties , Options , Printer Setup , Printer , or Preferen ces . 4. Click the Printing Shortcuts tab. 5. In the Printing Shortcuts list, click the pri nting shortc ut that you want to delete.
To print a borderless image 1. Remove all paper from the input tray. 2. Place the phot o paper print side down on the right side of the inp ut tray. 3. On the File menu in your software application, click Print . 4. Make sure the product is the selected printer.
To print a photo on photo pap er 1. Remove all pa per from the inpu t tray, and the n load the phot o paper print sid e down. 2. On the File menu in your soft ware application , click Print . 3. Make sure the product is the selected printer. 4. Click the button that opens the Propert ies dialog box.
11. (Optional) If you want to print th e photo in black a nd white, click the Color tab and select the Print in grayscale check box. From the drop-d own list, select one of the following o ptions: • High Quality: uses all the available colors to print your photo in grayscale.
Print on both side s of the page You can print two-sided pages with the HP All -in-One manual ly. When printing t wo-sided pages, make sure to use pa per that is thick enough so tha t images do not show throu gh to the othe r side. To print on both sid es of the pag e 1.
8. Click OK , and then click Print or OK in the Print dialog box. The product begins pri nting. Wait unti l all the odd-numb ered pages are printed bef ore removing any of the p rinted pages from the output tray. A dialog box displa ys instructions on the screen wh en it is time to p rocess the second side of your job.
9. Wait until th e product has st opped printing for several seconds befo re removing any of the printed pa ges from the outp ut tray. If you remove t he pages while th e document is still p rinting, the p ages might get out of order.
To print multiple pages on a sin gle sheet 1. Make sure you have pa per loaded in the input tray. 2. On the File menu in your software application, click Print . 3. Make sure the product is the selected printer. 4. Click the button t hat opens the Pro perties dialog box.
3. Make sure the product is the selected printer. 4. Click the button that opens the Propert ies dialog box. Depending on your sof tware appli cation, this butt on might be called Properties , Options , Printer Setup , Printer , or Preferen ces . 5. Click the Advan ced tab.
Print on transparencies For the best result s, HP recommends you use HP transpare ncy products with the HP All- in-One. To print on tra nsparencies 1. Load the transparency int o the input tra y. 2. On the File menu in your software application, click Print .
Print a poster You can create a post er by printing a docume nt on multip le pages. The HP All-in-One prints dotte d lines on some pages t o indicate where to trim th e pages before taping them together. To print a poster 1. Make sure you have pa per loaded in t he input t ray.
To print a W eb page 1. Make sure you have pa per loaded in the main input tray. 2. On the File menu in your Web browser, cl ick Print . The Print dialog box appea rs. 3. Make sure the product is the selected printer. 4. If your Web browser supports it, select the it ems on the Web page t hat you want to include in th e printout.
Chapter 7 48 Print from your computer Print.
8 Use the photo features The HP All-in-On e is equipped wit h memory card slots wh ich enable you t o insert a memory card and beg in printing pho tos from your digital camera with out uploading your photos to a compute r first.
To insert a me mory card 1. Make sure the product is on. 2. Insert the mem ory card into the appropriat e slot. The memory card has a Photo light (below the camera icon) that indicates the statu s of the memory card . When it is soli d green, your photo s are ready to be vi ewed.
3. Press the buttons next to the u p arrow or down arrow icons on the d isplay to scroll through the phot os on your memory card until the photo you want to print appears.
6. Press the button next to Prints /Total to increase the number of cop ies you want to print of th e current image. The first number on the display indicat es how many copie s of the current image will be printed. The second number indicate s how many total prin ts are in the print q ueue.
NOTE: Not all digital cameras enable you to t ag your photos for printing . See the documentation t hat came with your digita l camera to see if your cam era supports DPOF file format 1.1. To print camera -selected photos usi ng the DPOF standard 1. Insert your memory card int o the appropriate slot o n the product.
Share photos with fr iends and relatives You can use the HP Photo smart Software i nstalled on your computer t o transfer photos from a memory card to your computer’s hard d rive for advanced photo editi ng, sharing photos online, and printing fro m your comput er.
9 Use the copy features The HP All-in-One allows you to produce hi gh-quality color and black-and-whit e copies on plain or photo pa per. You can enlarg e or reduce the size of an or iginal to fit a specific paper size, adjust th e copy quality, a nd make high-q uality copies of photos, in cluding borderless copies.
Change the copy settings for the current job You can customi ze the copy set tings of th e HP All-in -One to ha ndle nearly any copy task. This section contains the follow ing topics: • Make multipl.
4. Press the button next to Copies to increase the n umber of copies. When you reach the maximum, the settin g returns to 1 copy. TIP: Use the software th at you installed with the product to set a hig her number of copies.
2. Load your original pri nt side down on the right f ront corner of t he glass. 3. Press Settings . The Setti ngs menu appears. 4. Press the button next to Quality to select one star, two stars, or three stars. 5. Press OK . 6. Press the button next to Start Copy Black or Start Co py Color .
To make a bo rderless 13 x 18 cm (5 x 7 inch) copy of a photo from the control pan el 1. Load photo pa per in the input tray. NOTE: The product auto matically detect s the type of paper you are us ing. If you do not use photo paper, your copy w ill include a white border around on e or more edges.
Resize an original to fi t on to letter or A4 paper You can use the Resize to Fit feature to copy an or iginal to fit within the printabl e margins of a page witho ut the risk of cropp ing some part of your original . This is useful f or reducing or enlarging an original.
2. Load your original print side down on the right front corner of the gla ss. 3. Press Settings . The Settings menu appears. 4. Press the button next to Size to select Resize to Fit . 5. Press OK . 6. Press the button next to Start Copy Black or Start Copy Color .
Chapter 9 62 Use the copy features Use the copy featur es.
10 Use the scan features Scanning is the process o f converting text an d pictures into an electronic f ormat for your computer. You can scan a lmost anything (photos, maga zine articles, and text documents) on the HP All-in -One.
3. When prompted, load your original phot o print side down on the ri ght front corn er of the glass. 4. Press OK . A preview image of the scan appears on t he display. 5. Do one of t he followi ng: To reprint your original photo using the d efault print settin gs ▲ Press the button next to Print .
NOTE: Closing the HP Di gital Imaging Monitor icon in the Windows system tray can cause the HP All -in-One to lose som e of its scan functiona lity. If this happen s, you can restore full functionality by restart ing your computer or b y starting the HP Photosmart Software.
NOTE: If you are using t he HP Photosmart Soft ware, the Optical C haracter Recognition (OC R) software might not be installed on your comp uter. To install the OCR software, you must re-insert the software disk and select OCR under the Custom installation opti ons.
11 Maintain the HP All-in-One The HP All-in -One requires li ttle maintenance. So metimes you might wan t to clean the glass and lid backing to re move surface dust and ensu re that your copie s and scans remain clear. You wil l also need to replace, a lign, or clean yo ur print cartri dges from time to time.
To clean the g lass 1. Turn off the pro duct, unplug the p ower cord, and raise the lid. 2. Clean the gla ss with a soft cloth o r sponge slightly moist ened with a nonabrasive glass cleaner. CAUTION: Do not use abrasives, acet one, benzene, or carbon tetrachl oride on the glass, si nce they can damage it.
Print a self-test report If you are experien cing problems with pri nting , print a self-test report befo re you replace the print cartridge s. This report provides useful informatio n on several aspect s of your product, includi ng your print cartridges.
This section contains the follow ing topics: • Handle the pri nt cartridg es • Check the estimated ink levels • Replace the print cartridg es • Use a photo pri nt cartridge • Use the print c.
TIP: You can also p rint a self -test report to see i f your print cartri dges might need to be replaced . NOTE: If the print cartridg es were used before being insta lled in the product, or have been refilled, the estimated ink levels on the Estimated Ink levels tab may be inaccurate or unavailable.
To replace the print cartridges 1. Make sure the product is turned on. CAUTION: If the prod uct is turned off when you open the print cart ridge door to access the print cart ridges, it will not releas e the cartridges f or changing. You might damage t he product if the prin t cartridges are not docke d safely when you try to remove them.
If you are repla cing the black or photo pri nt cartridge, remove the prin t cartridge from the slot on the righ t. 1 Print cartridge slot for the tri-color pr int cartridge 2 Print cartridge slot for.
6. Hold the prin t cartridge with the HP logo on top, and insert the new prin t cartridge in to the empty cartridg e slot. Make sure you push the print cartridge in firm ly until it snaps into place. If you are installing the tri-color print cartridge, sl ide it into the left slot.
Related topics “ Align the pr int cartridges ” on page 78 Use a photo pr int cartridge You can optimize the qua lity of the color photos yo u print and copy with the HP All-in - One by purchasing a photo print cartridge. Remove the black print cartridge and i nsert the photo print cartrid ge in its place.
To insert a print cartr idge into the print ca rtridge protector ▲ Place the print cartridge into the print cart ridge protector at a slig ht angle and snap it securely into place.
Ink-backup mode Use the ink-backup mode to ope rate the HP All-in-One wit h only one print cartrid ge. The ink-backup mode is initia ted when a print cartri dge is removed from the print cartridg e carriage. During ink-backu p mode, the product can on ly print jobs from the computer.
• Clean the p rint cartridge co ntacts • Clean the area arou nd the ink nozzles Align the print cartridges The product alig ns the cartridges every time a new p rint cartridge is insta lled. You can also align the pri nt cartridges at any time fro m the software you installed w ith the prod uct to help resolve pri nt quality issues.
6. When prompte d, ensure plain whit e letter or A4 paper is l oaded in the inp ut tray, then press the butt on next to OK . NOTE: If you have colored pap er loaded in the input tray w hen you align the p rint cartridges, the ali gnment will fa il. Load unused plai n white pape r into the input tray, and then t ry the alignment again.
Clean the print cartridge contacts CAUTION: Do not clean the print cartridge contac ts unless you are having a pr oblem with print qualit y and other measures have not bee n successful. For more i nformation, see “ Print qu ality troublesho oting” on page 99 .
4. Lightly press do wn on the print cartridge to re lease it, and th en pull it tow ards you out of the sl ot. NOTE: Do not remove both print cart ridges at the same time . Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside t he product for more than 30 minutes.
10. Repeat if necessary for t he other print cart ridge. 11. Gently cl ose the print cartri dge door and pl ug the power cord in to the back of the product.
To clean the area around the ink nozzles 1. Make sure the product is turned on. CAUTION: If the product is tu rned off when you open the pri nt cartridge door t o access the print cartri dges, it will not relea se the cartridges fo r changing. You might damage the pro duct if the print cart ridges are not docked safe ly when you try to remove them.
8. Hold the print cartridge with th e HP logo on top, and in sert the print cart ridge back into the slot. Make su re you push the pri nt cartridge in firm ly until it snaps into place. 9. Repeat if neces sary for the other print cartridge. 10. Gently cl ose the print cartri dge door and pl ug the power cord in to the back of the product.
12 Shop for ink supplies For a list of print cart ridge numbers, see the printed documen tation that came with the HP All-in-One . You can also u se the soft ware that came with the HP All-in-One to find out the reorder number fo r all the print cartrid ges.
Chapter 12 86 Shop for ink supplies Shop for ink supplies.
13 Troubleshooting This section contai ns the following topics: • View the R eadme file • Setup troubleshooti ng • Paper jams • Print quality trouble shooting • Print trouble shooting • Me.
This section contains the follow ing topics: • The product wil l not turn on • I connected the USB cable, but I am having problems using the p roduct with my computer • After setting up the prod.
• If you are using a power st rip, make sure the pow er strip is turned on. Or, try plugging the p roduct directly i nto a power ou tlet. • Test the power out let to make sure it is working. Plug in an appliance that you know works, and see if the app liance has pow er.
Solution 5: Contact HP supp ort for service Solution: If you have complete d all of the steps provided in the previous solutions and are still having a proble m, contact HP suppor t for service. Go to: www.hp.com/support . If prompted, choose yo ur country/region, and then click Contact HP for technical support.
After setting up the product, it d oes not print Solution: • Look at the On butt on located on the product. If it is not li t, the product is t urned off. Make sure t he power cord i s firmly connect ed to the prod uct and plugge d into a power out let.
• Check other printers or scanners. You mig ht need to disconn ect older prod ucts from your computer. • Try connecting the USB ca ble to another USB port on your computer. After you check the connections, try rest arting your computer. Turn o ff the product, and then turn it on again.
d . Reconnect the power co rd to the back of the product . e . Press the On button to turn on th e product. 2. Uninstall the soft ware completely. NOTE: It is important t hat you follow t he uninstall proced ure carefully t o ensure you have removed t he software completel y from the computer, b efore reinstalli ng it.
To turn off programs th at run in the ba ckground a . On the Windows taskbar, cli ck Start . b . Depending on your operating syst em, do one of the following: • In Windows Vista: In Start Search , type MSCONFIG , and then press Enter . When the User Account Co ntrol dialog box appe ars, click Conti nue .
5. Install the softwa re. To install the so ftware a . Insert software CD into the CD-ROM drive of the computer. The software installation will start automatically. NOTE: If the insta llation does not ru n automatically, from the Win dows Start menu, click Start Search (or Run ).
4. Click Retry to retry the connection. 5. Continue wit h the installati on and restart the computer wh en prompted. Cause: The USB connection betwe en the product and the computer fai led.
6. Insert the product C D-ROM into your computer ’s CD-ROM drive and then start the Setup program. NOTE: If the Setup program does not appea r, locate the setup. exe file on the CD-ROM driv e and double-click i t. NOTE: When the computer is turned on, a software group call ed the Terminate and Stay Resident (TSR) programs auto matically loads.
This section contains the follow ing topics: • Clear paper jams • Informatio n on paper Clear paper jams Solution: In ca se of a paper jam, check t he rear door. You mi ght need to clear the paper jam from the rear door. To clear a paper ja m from the rear door 1.
purchase. HP pa pers are design ed for the best qual ity results. In additio n, follow these tips: • Do not use paper that is too thin, that has a slick texture, or that stretches easily. It can feed incorrectly throug h the paper pat h, causing paper jams.
Try the following solu tions if the colors appea r wrong, inaccurate, o r bleed into each other. • Solution 1: Make su re you are using genuine HP print cartridg es • Solution 2: Make sure pa per .
Store photo medi a in its origina l packaging insi de a resealable pl astic bag on a flat surface in a cool, dry place. When yo u are ready to print, remove only the paper you plan to use i mmediately. Wh en you have finishe d printing, return any un used photo paper to the p lastic bag.
NOTE: On some computer screens, colors might appear differen tly than they do when printed on pape r. In this case, the re is nothing wron g with the prod uct, print settings, or p rint cartridges.
Solution 1: Check the print settings Solution: Check the print settings. • Check t he paper type setting to ma ke sure it matches the t ype of pap er loaded in the input t ray. • Check the quality setting. Use a h igher quali ty setting to increase th e amount of ink used for pri nting.
NOTE: HP cannot guaran tee the qual ity or reliabil ity of non -HP supplies. Printer service or repairs required as a resul t of using a non-HP supply will no t be covered under warranty. If you believe you purchased genuin e HP print cartridge s, go to: www.
Cause: The print cartridge was damaged. The printout ha s a horizontal band of distortion near the bottom o f a borderless print Try the follow ing solutions if your borderless pr in t has a blurry band or line on the bott om of it.
Solution 3: Rotate the image Solution: If th e problem persists, use the so ftware you instal led with the p roduct or another softwa re application to rotate your image 180 degrees so tha t the light b lue, gray, or brown hues in your im age do not print at th e bottom of the pa ge.
Solution 3: If the print cartridg e was dropped, wait fo r it to recover Solution: Allow 30 minu tes for the pr int cartridge to recover. Cause: A tri-color o r photo print ca rtridge was j arred or handled roughly during installatio n. If this di d not solve th e issue, try the next solutio n.
Check to see if your pri nt cartridge is still unde r warranty and end of wa rranty date has not been reached. • If the end of warranty date has been reached, p urchase a new print ca rtridge. • If the end of wa rranty date has not bee n reached, contact HP support.
NOTE: There is no problem with the ink sup plies and repla cing the print cartridges is unnecessary. For more information, see: •“ Recommended p apers for printing and copying” on page 18 •“ Information o n paper” on page 98 Cause: The wr ong kind of paper was lo aded in the input tray.
self-test report show s a problem, clean the print cartridges. If the p roblem persists, you might need to repl ace the print cartrid ges. For more information, see: •“ Check the estimated i nk le.
For more information, see: •“ Set the paper type for pri nting” on page 31 •“ Change the prin t speed or qual ity” on page 32 •“ Print using Maximum dpi” on page 39 •“ Change copy sp eed or quality” on p age 57 Cause: The paper t ype or print quality set tings were set incorrectly.
For more information, see: •“ Recommended pap ers for printing a nd copying” on page 18 •“ Informatio n on paper” on page 98 Cause: The wrong kind of paper w as loaded in the inpu t tray. Printouts are slanted o r skewed Try the followi ng solutions if your pri ntout does not appear straight on the page.
Ink streaks on the back of the paper Try the following sol utions if there is sme ared ink on the back of you r printout. • Solution 1: Print o n a page of plain p aper • Solution 2: W ait while t.
Solution 2: Check the print settings Solution: Check the pri nt settings. • Check the p aper type set ting to m ake sure it mat ches the type of paper lo aded in the input tra y. • Check the quali ty setting. Use a hi gher quality sett ing to increase t he amount of ink used for printi ng.
Solution 4: Contact HP s upport for service Solution: If you have completed all of the step s provided in the previous solutions and are still having a p roblem, contact HP sup port for service. Go to: www.hp. com/support . If prompted, choose your country/ region, and then click Contact HP for technical support.
Print troubleshooting Use this sectio n to solve these pri nting problems: • Envelopes print incorrec tly • Borderless printing p roduces unexpected resul ts • The product i s not responding •.
Solution 2: Check th e envelope type Solution: Do not use shiny o r embossed envelope s or envelopes tha t have clasps or windows. Cause: The wr ong type of envelope w as loaded.
Solution 2: Load paper in the i nput tray Solution: Load pa per in the input t ray. For more information, see: “ Load full-size paper or small-si ze photo pa per” on page 20 Cause: The product was out of pap er. If this did not so lve the issue, try the next so lution.
Solution 6: Remove all ca ncelled print j obs from the queue Solution: A print job might remai n in the queue aft er it has been cance lled. The cancelled prin t job jams the queue an d prevents the next print job fr om printing. From your computer, ope n the printer folder and see if the cancelled job remains in the print queue.
sure the other end o f the USB cable is plug ged into a USB port on yo ur computer. After the cable is connected properly, t urn off the produ ct and then on a gain. If the connecti ons are secure, and nothing h as printed several min utes after you sent a print job to the product , check the stat us of the product.
Solution 2: P rint a previously saved version of th e document Solution: Try printing anot her document fro m the same software app lication. If t his works, then try printing a previously saved version of the document that is not corrupt . Cause: The docume nt was corrupt.
TIP: You can set the product as the default printer to ensur e that the printer is automatically select ed when you select Print in the File menu of your different software appli cations. Cause: The product was not the sele cted printer. If this did not so lve the issue, try the next so lution.
Solution 7: Clear the paper jam Solution: Clear the paper jam. For more information, see: “ Clear paper jams ” on page 98 Cause: The product had a paper jam. If this di d not solve th e issue, try the next solutio n. Solution 8: Ma ke sure the print ca rriage can move fr eely Solution: Unplug the po wer cable if it is not alread y unplugged.
Cause: The computer was not commun icating with th e product. If this did not so lve the issue, try the next so lution. Solution 10: Rese t the product Solution: Turn off the product, and then u nplug the power cord. Plug th e power cord back in, and then pr ess the On button to turn on th e product.
Make sure the margin set tings for the docume nt do not exceed the print able area of the product. To check your marg in settings 1. Preview your print job before s ending it to the pr oduct. In most softwa re applications, click the File menu, and then click Print Preview .
Make sure that you rem ove all paper fr om the input t ray before l oading the envelopes. For more information, see: “ Load envelopes” on pa ge 24 Cause: A stack of enve lopes was loaded incorr ectly. Text or graphics are cut off at th e edge of the page Try the following so lutions to resolve the issue.
Solution 2: Check the layout of the doc ument Solution: Make sure the layout of the document you are trying to print fits on a paper size supported by the product. To preview the print layout 1. Load the correct paper size i nto the input tr ay. 2. Preview your print job before s ending it to the pr oduct.
A blank page came out wh ile printing Try the following so lutions to resolve the issue. Solutions are l isted in order, with the most likely solution f irst. If the first so lution does not solv e the problem, conti nue trying the remaining solu tions until the issue is resolved.
covering the ink nozzles, care fully remove the tape from the prin t cartridges. D o not touch the ink nozzles o r the copper-colored contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull .
My memory card no longer works i n my digital c amera Solution: Reformat your memory card in your camera or format your memory card on a Wind ows computer by sel ecting the FAT fo rmat. For more informat ion, see the documentat ion that came wit h your digital cam era.
Solution 2: Re move the additional memo ry card Solution: Remove one of the memory cards. You can use only one memory card at a time. For more information, see: “ Insert a memory card” on page 49 Cause: You had inserted more than one memory card. The produc t does not re ad the memory card Try the following sol utions to resolve th e issue.
Solution 3: Remove th e additional memor y card Solution: You can insert only on e memory card at a time. If more than one me mory card is inserted, the gre en Photo light (nea r the memory card slots) will bli nk rapidly, and an error message will appear on th e computer screen.
If this di d not solve th e issue, try the next solutio n. Solution 2: Turn on the pro duct Solution: Turn on the produ ct. Cause: The product was turned off. If this di d not solve th e issue, try the next solutio n. Solution 3: Tur n on the computer Solution: Turn on the compute r Cause: The computer was turned off.
Copy troubleshooting Use this sectio n to solve these copy problems: • Nothing happens when I try to copy • Parts of the original do not appear or are cut off • Resize to Fit is not w orking as .
Cause: The origi nal was placed incorrectly on the glass. If this di d not solve th e issue, try the next solutio n. Solution 3: Wait until the produc t completes the c urrent operation Solution: Check the On button. If i t is blinking, the pr oduct is busy.
Cause: The ori ginal was plac ed incorrectly on the glass. Resize to Fit is no t working as expecte d Try the following so lutions to resolve the issue. Solutions are l isted in order, with the most likely solution f irst. If the first so lution does not solv e the problem, conti nue trying the remaining solu tions until the issue is resolved.
Solution 3: Wipe the g lass and the back of the docume nt lid Solution: Turn off t he product, unplug the power cord, and then use a soft cloth to wipe the g lass and the b ack of the document lid .
The printout is bla nk Solution: Load the orig inal print side dow n on the right fron t corner of the glass a s shown below. Cause: The ori ginal was plac ed incorrectly on the glass. A borderless cop y has white space aro und the edge s Try the following so lutions to resolve the issue.
For more information, see: •“ Load full-si ze paper or sma ll-size photo pap er” on page 20 •“ Recommended p apers for printing and copying” on page 18 Cause: You were trying t o make a borderless copy wi thout using pho to paper.
Solution 2: Connect your computer to the pr oduct with a standard USB cable Solution: Connect you r computer to the product with a standard USB cable. For more information , see the Setup Guide. Cause: Your computer was not connected to t he product by a USB cable.
Scanned image is b lank Solution: Load your original pri nt side down on the right f ront corner of t he glass. Cause: The origi nal was placed incorrectly on the glass. Scanned image i s incorrectly cr opped Solution: The autocropping fe ature in the softw are crops anything that is not part of the main image .
in the destinatio n application. I n the software, sel ect the correct format so that the scanned text layout and formatting are ret ained. Cause: The scan document settin gs were incorrect. Text is incorre ct or missing Try the following so lutions to resolve the issue.
The scan feature do es not work Try the following sol utions to resolve th e issue. Solutions are listed in order, wi th the most likely solution first. If the first solutio n does not solve the problem, continue trying the remaining solut ions until the issue is resolved.
Product mes sages The following i s a list of product-rel ated error messages: • Carriage jam • Mechan ism error • Carriage blocked • Door open • Firmware revision mismatch • Memory is ful.
Solution 2: Clear the pap er jam from the front Solution: Turn off the product and open the prin t cartridge door to access the print carriage area. Gently remo ve any paper that is stuck be tween the rollers, and then turn on the product again. If this di d not solve th e issue, try the next solutio n.
4. Plug the po wer cord directly in to a power outle t. 1 Power connection 2 Power cord and adaptor 3 Power outlet 5. Try to print from yo ur computer.
Solution 5: Print a self-test report Solution: Print a self-test report to see if the product can p rint. To print a self-test report 1. Load letter or A4 unused plain wh ite paper into the input tray. 2. Press and hold the Ca ncel button and then press the Start Copy Color button.
3. Open the print cartridge door. The print carriag e should move to the far right side of the product. 4. Remove the print cart ridges and keep them aside carefully. 5. Close the print cartridge doo r. 6. Disconnect the p ower cord from the product and w ait for 60 seconds.
Mechanism er ror Try the following sol utions to resolve th e issue. Solutions are listed in order, wi th the most likely solution first. If the first solutio n does not solve the problem, continue trying the remaining solut ions until the issue is resolved.
Follow the pro mpts on the display to continue. Cause: The print carriage was blo cked. Door open Solution: Close t he print cart ridge door. Cause: The print cartridge door w as open. Firmware revisio n mismatch Solution: Contac t HP support for service.
Scan errors Review this section if yo u receive an error such as one of the following: • An error occurred communicat ing with th e scanning device. • The scanning device coul d not be initialized. • The scanning device could not be f ound. • An internal e rror has occurred.
5. Restar t your co mpute r. NOTE: It is important that you disconnect the p roduct before restarting your computer. Do not conn ect the product to yo ur computer until after yo u have reinstalle d the softwa re. 6. Insert the product CD-R OM into your computer’s CD -ROM drive and then start the Setup program.
Cause: Communi cation problems bet ween the product and the US B controller caused this error to occur. This might be caused by an in complete installat ion, a USB cable longer than 3 me ters (9.8 feet) in leng th, or a defective US B cable. If this di d not solve th e issue, try the next solutio n.
Solution 5: Check the pow er supply Solution: Check the po wer supply. To check the p ower supply 1. Make sure the power cord i s firmly connected to bot h the product and the power adaptor. Plug the power cord into a power outlet, surge protector, or powe r strip.
Solution 6: Check the US B connection betw een the produc t and the computer Solution: Check the USB connection between the product and the compu ter. To check the USB conne ction 1. Verify that the USB cable is securely p lugged into the USB po rt on the back of the product.
Cause: The product was not properly connected to the compu ter. If this did not so lve the issue, try the next so lution. Solution 7: Try scanning with Wi ndows Image Acquisit ion (WIA) Solution: Try scanni ng with Windows Im age Acquisition (WIA) inste ad of the HP Solution C enter.
Solution 8: Disabl e the Lexbces ser vice Solution: Check if the Lexbce s service is started, and disable it. If a Lexmark or Dell all-in-o ne device is connected with a U SB cable to a computer where product is installed, t he HP software m ight not scan because t he Lexbces service is running .
g . Enter a filena me for the backed up Registry. HP suggests nam ing the file wi th the current dat e; for example: Registry Backup 04_01_0 7. h . Click Save to save the Registry. 6. Edit the registry. To edit the Registr y a . Selec t the HKEY_LOCAL_MACHINESystemCurr entControlSet Servic esSpooler Registry key.
Solution 9: Run th e Scan Diagnostic Utility Solution: Download a nd run the Scan Diagnostic ut ility to find and co rrect problems with your product. To download and run the Scan Di agnostic utility 1. Go to: www.hp.com and click Software and driv er download s .
handshake timing between HP p roduct chipset an d certain types of USB chipsets on the computer. To check the USB ch ipset and controll er 1. On the Windows taskbar, click Start , right-click My Computer , and then click Propertie s . 2. Click the Hardware tab, and then click Device Manager .
8. Make sure the power cord is f irmly connected to both the prod uct and the power adaptor. Plug th e power cord into a po wer outlet, surg e protector, or pow er strip. 1 Power connection 2 Power cord and adaptor 3 Power ou tlet 9. Turn on the produ ct.
To print a self-test report 1. Load letter or A4 un used plain whit e paper into the i nput tray. 2. Press and hol d the Cancel button a nd then press the Start Copy Color button. The product prin ts a self-test rep ort, which might indicate th e source of the printing problem.
Solution 12: Uninstall and th en reinstall the software Solution: Uninstall the so ftware completely, an d then reinstall it. To uninstall the software and re set the product 1. Disconnect and reset t he product. To disconne ct and reset the prod uct a .
3. Turn off progr ams that run in the backg round. NOTE: When the comput er is turned on, a softw are group called t he Terminate and Stay R esident (TSR) programs a utomatically lo ads. These programs activate some of the computer utilities, such as the anti-virus software, but are not requir ed for the computer to function.
c . Select the appropriat e check boxes to remove t he unnecessary com ponents. More information about the Di sk Cleanup u tility The Disk Cleanup ut ility frees hard disk space on your comput er by d.
Solution 1: Print a test page Solution: Print a test page to see if the product can print and i s communicatin g with the computer. To print a test page 1. Depending upon your operating system, do one of the following: • Windows Vista: On the Windows taskbar, click Start , click Control Pa nel , and then click Printers .
Solution 3: Disc onnect and reconnect the USB cable Solution: Disconnect the USB cable fro m the computer and product, and then reconnect it. To disconnect and r econnect the USB cable 1. Disconnect the USB ca ble from the product. 2. Disconnect the USB ca ble from the computer.
Solution 4: Verify that the product is set as the default printer Solution: Check to make sure the product is set as the default printer and i t is using the correct print er driver.
Solution 5: Check if the p rinter is paused or offline Solution: Check to make su re the product is not paused o r offline. To check if the printer is paused or offline 1.
Solution 7: Stop and restart the pri nt spooler Solution: Restart the print spoo ler. To stop and restart the pri nt spooler 1. On the Windows taskbar, click Start , and then click Control Panel . 2. Double-click Ad ministrative T ools , and then d ouble-click Services .
Product might not be correc tly installed Try the following sol utions to resolve th e issue. Solutions are listed in order, wi th the most likely solution first. If the first solutio n does not solve the problem, continue trying the remaining solut ions until the issue is resolved.
2. Make sure the product is turned on. 3. If the product is not receiving electrical p ower, connect it to another power outle t. 4. Turn off the prod uct and reset it by disconn ecting the power cord. 5. Wait 5 seconds, and plug in the power cord. 6.
6. Check the USB cabl e to make sure it is f unctioning pr operly. NOTE: If you are using an olde r cable, it might not be working properly. Try connecting it to another product to see if the USB cable w orks. If you experienc e problems, the USB cab le might need to b e replaced.
3. Remove all the items th at are related to th e HP scanning soft ware. A message appears on the comp uter to restart af ter removing some programs from the Add/Remove Programs list. 4. Select Click here to restart late r . 5. Disconnect the pr oduct from your computer and t hen restart your computer.
• Solution 4: U ninstall and re install the pro duct • Solution 5: Uninst all and reinstall the HP Photosmart Softw are Solution 1: Re set the product Solution: Turn off the produ ct and reset it by disconn ecting the power cord. Wai t 60 seconds, and then plu g in the power cord.
To check the USB co nnection 1. Verify that the USB cable i s securely plugged into the USB port on the back of the product. 2. Make sure the other end of the USB cable is plugge d into a USB port o n your computer. 3. Try to scan again. If the scan fails, cont inue to the next ste p.
Solution 3: Restart the com puter Solution: Restart the comp uter. Cause: You might not h ave restarted the co mputer after installing the product software. Or, the re might have been an other problem with t he computer. If this di d not solve th e issue, try the next solutio n.
7. Follow the o nscreen instructions and t he instructions prov ided in the Setu p Guide that came with the p roduct. 8. If you are still having trouble scan ning, remove the following additional applications from the Add/Remove Programs list, if they are present .
3. Remove all the items th at are related to the H P scanning software. A message appears on the computer to restart after removing some programs from the Add/Remove Programs list. 4. Select Click here to restart later . 5. Disconnect the product from your comput er and then restart your computer.
3. Remove all the items th at are related to th e HP scanning soft ware. A message appears on the comp uter to restart af ter removing some programs from the Add/Remove Programs list. 4. Select Click here to restart late r . 5. Disconnect the pr oduct from your computer and t hen restart your computer.
• Solution 5: Uninst all and reinstall the HP Photosmart Softw are • Solution 6: Contac t HP support for service Solution 1: Re set the product Solution: Turn off the produ ct and reset it by disconn ecting the power cord. Wai t 60 seconds, and then plu g in the power cord.
To check the USB co nnection 1. Verify that the USB cable i s securely plugged into the USB port on the back of the product. 2. Make sure the other end of the USB cable is plugge d into a USB port o n your computer. 3. Try to scan again. If the scan fails, cont inue to the next ste p.
Solution 3: Restart the com puter Solution: Restart the comp uter. Cause: You might not h ave restarted the co mputer after installing the product software. Or, the re might have been an other problem with t he computer. If this di d not solve th e issue, try the next solutio n.
7. Follow the o nscreen instructions and t he instructions prov ided in the Setu p Guide that came with the p roduct. 8. If you are still having trouble scan ning, remove the following additional applications from the Add/Remove Programs list, if they are present .
Solution 1: Insta ll the HP Photosmart Software Solution: Install the HP Photosmart Soft ware that came with the product . If it is installed, restart your compute r. To install the HP Photosmart Software 1. Insert the product CD -ROM into your com puter’s CD-ROM d rive and then st art the Setup program .
sure the other end o f the USB cable is plug ged into a USB port on yo ur computer. After the cable is connected properly, t urn off the produ ct and then on a gain. For more information on setting up the product and connecting it to your co mputer, see the Setu p Guide that came wi th the product.
Photos not f ound Try the following sol utions to resolve th e issue. Solutions are listed in order, wi th the most likely solution first. If the first solutio n does not solve the problem, continue trying the remaining solut ions until the issue is resolved.
File corrupted Try the following so lutions to resolve the issue. Solutions are l isted in order, with the most likely solution f irst. If the first so lution does not solv e the problem, conti nue trying the remaining solu tions until the issue is resolved.
Cannot crop Try the following sol utions to resolve th e issue. Solutions are listed in order, wi th the most likely solution first. If the first solutio n does not solve the problem, continue trying the remaining solut ions until the issue is resolved.
Cause: There were two or more memory cards inserted int o the product at t he same time. If this did not so lve the issue, try the next so lution. Solution 2: Push the memory c ard all the way forwa rd Solution: Remove the memory card and reinsert it in the m emory card slot unti l it stops.
Solution 2: Pu sh the memory c ard all the way forwa rd Solution: Remove the memory card and reinsert it in the memory card slot until i t stops. Cause: You had not full y inserted the me mory card. Use only one card at a tim e Solution: You can insert only one memory card at a t ime.
If the memory card is not ins erted properly, the product wi ll not respond and the green Photo light (n ear the memory card slo ts) will blin k rapidly. After the memory card has been inserted pro perly, the Phot o light will b link green for a few seconds, and then remain lit.
Out of paper Try the following sol utions to resolve th e issue. Solutions are listed in order, wi th the most likely solution first. If the first solutio n does not solve the problem, continue trying the remaining solut ions until the issue is resolved.
For more information, see: •“ Set the paper type f or printing” on page 31 •“ Change the print speed or qualit y” on page 32 •“ Print using Maximu m dpi” on page 39 •“ Change copy spee d or quality” on pag e 57 Cause: The paper type or print qualit y settings were set in correctly.
6. Plug the power cord back in, and tu rn on the product. 7. Try to print again. Cause: The rolle rs were dirty and neede d to be clea ned. If this di d not solve th e issue, try the next solutio n.
4. Press OK on the control panel to continue the current j ob. Cause: Paper had jammed in the product. Paper mismatch Solution: Chang e the print sett ing or load the app ropriate paper in t he input tr ay. • Do not use paper that i s too thin, that has a slick texture, o r that stretches easi ly.
Product not found Solution: If the product is not p roperly connected to t he computer, commun ication errors can occur. Make sure the USB cable is securel y connected to the product and the computer, as shown below . Cause: The US B cable was not plugg ed in properly .
Solution 2: Connect the prod uct to the computer Solution: If the pro duct is not properly conn ected to the comp uter, communica tion errors can occur. Make sure the USB cable is securely connected to the pro duct and the computer, as shown below. Cause: The product was not connect ed to the comput er.
Solution 2: Conn ect the product to th e computer Solution: If the product is not p roperly connected to t he computer, commun ication errors can occur. Make sure the USB cable is securel y connected to the product and the computer, as shown below . Cause: The product was not connected to the computer.
If you have install ed a refilled or remanuf actured cartridge , or a cartridge that has been used in anoth er product, the ink l evel indicator may be inaccu rate or unavailabl e. For HP product return and re cycling information , visit us at: www.hp.
If this di d not solve th e issue, try the next solutio n. Solution 3: Ma ke sure the print ca rriage can move fr eely Solution: Unplug the po wer cable if it is not alread y unplugged. Check to see if the print cartridge carriage w ill move freely from one side o f the printer to the other.
5. Try to print from yo ur computer. If the product p rints when plugged directly into a power outlet while disconnect ed from any power strips or surge suppresso rs, the power strip or surge suppressor might not be al lowing suff icient volt age to reach the product.
4. Remove the print cartridges and keep them aside carefully. 5. Close the print cartridge doo r. 6. Disconnect the power cord f rom the product and w ait for 60 seconds. 7. Reconnect the power cord t o the product. 8. Turn on the product by pressing the On button.
Solution 1: Incorrect type of paper is loaded in the input tray Solution: If you have colored paper l oaded in the inpu t tray when you align the print cartridges, the alignment f ails. Load unused plai n white letter o r A4 paper int o the input tray, a nd then try the align ment again.
Solution 3: Chec k if print cartrid ges are fully i nserted Solution: Remove and then rein sert the print cartridges. Veri fy that they are full y inserted and locked in place. Cause: The contact s on the print cartri dge were not touching the contacts in the print carriag e.
Also, make sure the print cartridges are installed into the correct slots. To make sure the print cartridges a re installed correctly 1. Make sure the product is turned on. CAUTION: If the product is turned off w hen you open the print cartridge door to access the prin t cartridges, it will not rel ease the cartridges f or changing.
5. Reinsert the print cart ridge by sliding it forw ard into the slot on th e right. Then push the print cartridge forward until it clicks in to the socket. 6. Repeat steps 1 and 2 f or the tri-color print cart ridge on the left side. Cause: The indicat ed print cartridges were installed incorrectly.
• Solution 3: Remove and reinsert the print cartridges • Solution 4: Co ntact HP support Solution 1: Insert the pr int cartridges Solution: One or bot h of the print cartridges i s missing. Remove and rein sert the print cartridges and verify that they are fully i nserted and locked in place.
Solution 3: Remov e and reinsert the pr int cartridges Solution: One or both of the print cartridges are not installed o r are installed incorrectly. Remove and re insert the print cartri dges and verify that th ey are fully inserted and lo cked in place.
Print cartridges m issing or not de tected Try the following so lutions to resolve the issue. Solutions are l isted in order, with the most likely solution f irst. If the first so lution does not solv e the problem, conti nue trying the remaining solu tions until the issue is resolved.
4. Remove the black print cartrid ge from the slot on the rig ht. Do not touch the i nk nozzles or the co pper-colored contacts. Ch eck for possible damage to the copp er- colored contacts or ink nozzles. Make sure the clear plas tic tape has been remo ved.
Make sure you have the following ma terials available: • Dry foam rubber swa bs, lint-free cloth, or any so ft material th at will not come apart or leave fibe rs.
Solution 1: Check the pr int cartridge Solution: Check to make sure you are using th e correct print ca rtridges for your product. For a list of compatible print cartridge s, see the printed documentation th at came with the product .
Also, make sure the print cartridges are installed into the correct slots. To make sure the print cartridges a re installed correctly 1. Make sure the product is turned on. CAUTION: If the product is turned off w hen you open the print cartridge door to access the prin t cartridges, it will not rel ease the cartridges f or changing.
5. Reinsert the print cart ridge by sliding it forw ard into the slot on th e right. Then push the print cartridge forward until it clicks in to the socket.
If the message does not indicate w hich cartridge is cau sing the probl em, follow these steps to determine which cartridge is the proble m cartridge. After you de termine which cartridge is the problem cartridge , continue with the first solu tion. To determin e which print cartrid ge is having the problem 1.
5. Close the print cartri dge door. 6. Check to see if the error ha s been resolved. • If the error has been resolve d, then there is a problem w ith the black print cartridge.
Also, make sure the print cartridges are installed into the correct slots. To make sure the print cartridges a re installed correctly 1. Make sure the product is turned on. CAUTION: If the product is turned off w hen you open the print cartridge door to access the prin t cartridges, it will not rel ease the cartridges f or changing.
5. Reinsert the print cart ridge by sliding it forw ard into the slot on th e right. Then push the print cartridge forward until it clicks in to the socket. 6. Repeat steps 1 and 2 f or the tri-color print cart ridge on the left side. Cause: The indicat ed print cartridges were installed incorrectly.
NOTE: During ink-ba ckup mode, the product ca n only print jobs from the computer. You can not initiat e a print job from the control panel (such as printing a photo from a memory card). Cause: One or both of the print cart ridges were having a proble m.
14 HP warranty and support Hewlett-Packard provides Internet and phone su pport for the HP All-in-One. This section contains the following topics: • Warranty • Print cartridge warranty information.
• Valuable product and troubleshooting information for common problems • Proactive product updates, support alerts, and HP newsgrams that are available when you register the product 3. Call HP support. Support options and availabilit y vary by product, country/region, and language.
Phone support per iod One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone supp ort in Europe, the Middle East, and Africa, go to www.hp.com/support . Standard phone company charges apply.
HP Quick Exchange Service (Japan) For instructions on how to pack your product for exchange, se e “ Pack the HP All-in-One” on page 225 . HP Korea customer support Chapter 14 224 HP warranty and s.
Prepare the product for shipmen t If after contacting HP support or returning to t he point of p urchase you are requested to send the product in for service, make sure you remove and keep the followi.
If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage c aused by improper packaging and/or improper transportation is not covered under the w arranty. 2. Place the return shipping l abel on the outside of the box.
15 Technical information The technical specifications and international r egulatory information for the HP All-in-One are provided in this section. For additional specifications, see the printed do cumentation that came with the HP All-in-One.
Type Paper weigh t Input tray * Output tray † Photo tray * (252 gsm) * Maximum capacity. † Output tray capacity is affected by the ty pe of paper and the amount of ink you are using. HP recommends emptying the output tra y frequently. * NOTE: For a complete list of supported media sizes, see the printer driver.
remove using common tools. High priority parts hav e b een designed to access quickly for efficient disassembly and repair. For more information, visit HP’s Commitment to the Envir onment Web site at: www.hp.com/hpinfo/globalcitiz enship/environment/index.
ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency. For more information on ENERGY STAR guidelines, go to the following Web site: www.
Disposal of waste equipmen t by users in private househo lds in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the pr oduct or on its pack aging indicates that this product mu st not be disposed of with y our other household wa ste.
Regulatory no tices The HP All-in-One meets product requirements from regulatory agencies in your co untry/region. This section contains the following topics: • Regulatory model identification numbe.
FCC statemen t FCC sta tement The Unit ed State s F ederal C ommunications Co mmission (in 4 7 CFR 1 5 . 1 05) has s pec ifi ed that the follo wing notice be br ought to the attention of us ers of this pr oduct.
Notice to users in Japa n about the power cord Noise emission statement for Ger many Geräusc hemission LpA < 7 0 dB am Arbe itsplatz im Normalbetr ieb nach DIN 4 5 6 3 5 T .
HP Photosmart C4400 Al l-in-One series declarati on of conformity Regulatory notices 235 Technical information.
Chapter 15 236 Technical information Technical information.
Index Symbols/Numerics 10 x 15 cm photo paper specifications 227 13 x 18 cm photo paper load 20 2 pages on 1, print 42 4 pages on 1, print 42 4 x 6 inch (10 x 15 cm) borderless photos print 36 5 x 7 i.
file invalid name 187 supported formats 187 unreadable 186 unsupported formats 187 firmware revision mismatch 150 fit to page 60 fit to page fails 136 G glass clean 67 greeting cards, load 25 H HP Jet.
photo paper load 20 specifications 227 photos borderless 52 e-mail 54 edit 53 edit scanned 65 ink sprays 129 missing 187 photo print cartridge 75 print bor derless 36 print from DPOF file 52 print on .
photos 63, 64 scan specifications 228 stop 66 text appears as dotted lines 141 text format incorrect 141 text incorrect 142 troubleshooting 139 scan button 6 scan glass clean 67 self-test report 69 se.
デバイスHP (Hewlett-Packard) C4400の購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
HP (Hewlett-Packard) C4400をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはHP (Hewlett-Packard) C4400の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。HP (Hewlett-Packard) C4400の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。HP (Hewlett-Packard) C4400で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
HP (Hewlett-Packard) C4400を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はHP (Hewlett-Packard) C4400の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、HP (Hewlett-Packard) C4400に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちHP (Hewlett-Packard) C4400デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
