HP (Hewlett-Packard)メーカーE3S11UA#ABAの使用説明書/サービス説明書
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User Guide.
© Copyright 2013 Hew lett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.
Safety warning notice WARNING! To reduce the possibility of heat-related inju ries or of ove rheating th e computer, do not place the compu ter directly on your lap or o bstruct the computer air ven ts.
iv Safety warning no tice.
Table of contents 1 Start ing righ t ..... ............ ......... ............ ......... ........... .......... ........... .......... ........... ......... ... ........... .......... ......... ..... 1 Best practices ................ .......... ......
4 Enjoying entertainment features . .......... .......... ......... .......... ........... ........ ........... .......... .......... .. ............. ........ 20 Using the webcam (select models only) ........... ........... ......... ............ ...
Using t he key s ........ ......... ......... ............. .......... ............ ......... ............. .......... ......... .......... ... 38 Using the ac tion key s ........... ........... ............ ......... ............. ............. .....
Handlin g drives .... .......... ........ ........... ....... ........... .......... ........ .......... .......... ........ ........... ... ... 52 Replacing a hard drive .............. ........ ............ ......... ............ ........ ......... .
Restore and recovery ............ ......... .......... ......... .......... .......... ........ ........... ........ .......... ........ . ............... 71 Using W indows Re fresh f or quick and eas y recov ery ......................................
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1 Starting right This computer is a powerful tool de signed to enhance your work and entertainment. Read this chapter to learn abou t best practices after setup, fun things to do with your computer, and where to get more HP resources.
More HP resources You have already u sed Setup I nstructions to turn on the computer and locate this guide. To locate product details , how-to informat ion, and more, use th is table. Resource Contents Setup Instructions ● Overview of computer setup and features.
2 Getting to know your computer Finding your hardware an d software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c , and then select Control Panel . 2. Select System and Security , and then in the System area, select Device Manager .
Right side Component Description (1) Audio-out (headphone) jack/Audio-in (microphone) jack Connects optional powered stereo speake rs, headphones, earbuds, a headset, or a tele vision audio cable. Also connects an optional headset micro phone. This jack do es not support optional microphone-only de vices.
Left side Component Description (1) Security cable slot Attaches an option al security cable to the compute r. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Vents (2) Enable airflow to cool internal components.
Component Description (7) Hard drive light ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D Dr iveGuard, see Using HP 3D DriveGuard (select models only) on page 55 .
Component Description (2) Internal microphones (2) Record so und. (3) Webcam light On: The webcam is in use. (4) HP TrueVision HD Webcam Records video and takes still photographs. Swipe from the right edge of the TouchPad or touch screen (select models only) to display the charms, tap Search , and then tap the search box.
Top TouchPad Component Description (1) TouchPad zone Moves the on-screen pointer and selects or activates items on the s creen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 31 . (2) Left TouchPad button Functions like the left button on an e xternal mouse.
Lights Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The comp uter shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation.
Buttons and speakers Component Description (1) Power button ● When the computer is off, press the button to turn on the tablet. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
Component Description (2) Speakers (2) Produce sound. (3) Finge rprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password logon.
Keys Component Description (1) esc key Reveals system information when pr essed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with the b key, the spacebar , or the esc key. (3) Windows key Returns you to the Start screen from an open a pp or the Windows desktop.
Bottom Component Description (1) Service door Provides access to the hard drive bay, the wireless LAN (WLAN) module slot, and the memory module slots. CAUTION: To prevent an unresponsive system, repla.
Labels The labels affixed to the computer provid e inform ation you may need wh en you troubles hoot system problems or travel internationa lly with the comput er.
3 Connecting to a network Your computer can tr avel with you wh erever you go. But even at home, you can explor e the globe and access inform ation from millions of we bsites using your computer and a wire d or wireless network connection. This chapter will hel p you get connected to that world.
To use operating system controls: Mode Steps 1. Swipe from the right edge of the TouchPad or touch screen (select models only) to display the charms, tap Search , and then tap the search box. 2. Type network and sharing in the search box, and then select Network an d Sharing Center .
The illustration below shows an exam ple of a wireless network install a tion that is co nnected to the Internet. As your network grows, additional wirel ess and wi red computers can be connected to the ne twork to access the Internet. For help in setting up your WLAN , see the info rmation provided by yo u r router manufacturer or your ISP.
3. Select yo ur WLAN fro m the list. 4. Select Connect . If the WLAN is a security-enab led WLAN, you ar e p rompted to enter a security code. Type the code, and then select OK to complete the connection. NOTE: If no WLANs are listed, you may be out of ra nge of a wirele ss router or access point.
2. Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise su ppression circuitry (3) , which prevents interference from TV an d radio receptio n, orient the circuitry end of the cable toward the computer.
4 Enjoying entertainment features Use your HP comput er as an enterta inment hub to socialize via the webcam, e njoy and mana ge your music, and download and watch movies. Or, to make your comput er an even more powerfu l entertainment center, connect externa l devices like a monitor, projec tor, or TV, or spea kers and headphones.
Component Description (3) HP TrueVision HD Webcam Records video and takes still photogr aphs. Swipe from the right edge of the TouchPad or touch screen (select mo dels only) to display the charms, tap Search , and then tap the search b ox. Type c , and then select CyberLink YouCam from the list of applications.
Using the webcam (select models only) Your computer has an inte grated webcam, a powerful social netw orking tool that allows you to communicate up clo se with friends and collea gues, nex t d oor or on the other side of the world .
Using Beats Audio ( select models only) Beats Audio is an enh anced audio fe ature that prov ides a de ep, controlled bass wh ile maintaining a clear sound.
Mode Steps 1. Swipe from the right edge of the TouchPad or touch screen (select models only) to display the charms, tap Search , and then tap the search box. 2. Type c , tap Control Panel, tap Hardw are and Sound , and then tap Sound . 3. When the Sound window opens, tap the Sound s tab.
To enhance your vie wing enjoyment, use one of th e video po rts on the computer to co nnect an external moni tor, projector, or TV . Most comput ers have a video g raphics array (VGA) port, which connects analog video devices.
Configuring HDMI audio settings HDMI is the only video interface th at supports high-definition vid eo and audi o . After you connect an HDMI TV to the computer, you can then turn on HDMI audi o by following these steps: 1.
5 Navigating using touch gestures, pointing devices and the keyboard Your computer allows navi gation using touch gestures (select mode ls only) in addition to the keyboard and mo use. Touch gestu res can be used on your comp uter TouchPad or on a to uch screen (select models only).
Tapping To make an on-scre en selection, us e the tap fun ction on the T ouchPad. ● Point to an item on the screen , and then tap one fin ger on the TouchPa d zone to make a selection. Double-tap an item to open it. NOTE: Tap and hold your fin ger on the TouchPad to open a h elp screen that p rovides information about the selected item.
Scrolling Scrolling is useful for mo ving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the Touc hPad zone and then drag them up, down, left, or right. Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text.
Rotating (select models only) Rotating allows you to turn i tems such as photos. ● Point to an object, then anchor the forefinger of your left hand in the TouchPad zone. Using yo ur right hand, slide yo ur forefinger in a sw eeping motion from 12 o’clock to 3 o’clock.
Flicking (select models only) Flicking allows you to navigate th rough scr eens or q uickly scroll through d ocuments. ● Place three fingers o n the TouchPad zo ne and f lick you r fingers in a light, quick motion up, down, left or right. Edge swipes Edge swipes allow you to perform ta sks such as changing settin gs and finding o r using apps.
Top-edge swipe The top-edge swipe allows you to access All apps available on the Sta rt screen. IMPORTANT: Wh en an app is active , the top-edg e gesture varies depe nding on th e app. ● Swipe your finger gently from the top edg e to reveal availab le apps.
Using touch screen gestures (select models only) A touch screen computer allows you to control item s on the screen directly with your fingers. TIP: On touch scr een computers, you can perform th e gestures on the screen or on the TouchPad. You can also perfor m on-screen actions with the keyboard and mouse.
Scrolling Scrolling is useful fo r moving the pointer u p, down, left, or right on a page or image. ● Place two fingers on the screen and th en drag them in an up, down, left, or right motion. Pinching/stretching Pinching and stre tching allows you to zoom out or in on images or text.
Rotating (select models only) Rotating allows you to turn i tems such as photos. ● Anchor the forefinger of yo ur left hand on the object you want to rotate. Using you r right hand, slide your forefinge r around in a swe eping motion from 1 2 o’clock to 3 o’clock.
Left-edge swipe The left-edge swipe reveals your ope n apps so that you can switch to them quickly. ● Gently swipe your finger inward from the left ed ge of the display bezel to switch between apps. Without lifting your finger, swipe ba ck toward the left edge to reveal a ll open apps.
2. Tap All apps to view available apps. Setting touch screen preferences (select models only) Mode Steps 1. Swipe from the right edge of the TouchPad or touch screen (select models only) to display the charms, tap Search , and then tap the search box.
NOTE: Depending on the country o r region, your ke yboard may have di fferent keys and keyboard functions than those di scussed in this section. Using the keys Your computer has different wa ys to quickly access information or perform functions with certain keys and key combinations.
Icon Key D escription f9 Plays the previous track of an audio CD or the previous section of a DVD or a BD. f10 Begins, pauses, or resumes playback of an audio CD , a DVD, or a BD. f11 Plays the next track of an audio CD or the next section of a DVD or a BD.
Function Hot key Description Reveals sy stem information. fn + esc Reveals information about system hardwar e components and the system BIOS version number.
6 Managing power Your computer can operate on either battery power or external power. Wh en the computer is only running on batte ry power and an AC power source is not a vailable to charge the battery, it is important to monitor and co nserve the battery charge .
Initiating and e xiting Sleep With the computer on, yo u can initiate Sleep in the fo llowing ways: ● Close the displa y. ● Briefly press the power button . ● Swipe from the right e dge of the Touc hPad or touch scre en (select models onl y) to display the charms, tap Settings , tap the Power icon, an d then tap Sleep .
Setting password protection on wakeup To set the computer to prompt for a p assword when the comp uter exits Sleep or Hibernation , follow these steps: 1. From the Start screen, type power , se lect Settings , and then select Power Option s . 2. In the left pane, clic k Requir e a passwo rd on wak eup .
CAUTION: Removing a u ser-replaceab le battery that is the sole power so urce for the computer can cause loss of information. To prevent loss of inform ation, save your work or shut down the computer through Windows before removing the battery. 1. Turn the computer upsid e down on a flat surface .
– or – ● The power meter ico n on the Windows desktop shows a low or critical battery notification. NOTE: For additiona l information ab out the power meter, see Using the power meter and power settings on page 43 .
Replacing a user-replaceable battery Battery Check in HP Support Assist ant notifies you to replace the ba ttery when an internal ce ll is not charging prop erly or when the battery storag e capa city has reached a weak co ndition. If the battery is possibly covered by an HP warranty , instructions include a warra nty ID.
To test th e AC adapter: 1. Shut down the computer. 2. Remove the batt ery from the comput er. 3. Connect the AC adapter to the computer, and then plug it into an AC outlet. 4. Turn on th e compute r. ● If the power lights turn on , the AC ad apter is working properly.
Shut down the co mputer under any o f the following cond itions: ● When you need to replace the ba ttery or access componen ts inside the co mputer ● When you are conne cting an exte rnal hardwa r.
7 Managing and sharing information Drives are digita l storage devices that help you store, manage, share, an d access information. Your computer has an internal hard drive or a solid st ate drive that stores yo ur computer's software, operating system, and also provides storage for all of your personal files.
▲ Connect the USB cab le for the device to the USB po rt. NOTE: The USB port on your compu ter may look slig htly different from the illustration in this section.
Inserting and removing a digital storage card To insert a digita l storage card: CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert a digital card. 1. Hold the card label-side up, with the connecto rs facing the computer.
8 Maintaining your computer It is important to perform regular maintenance to keep you r computer in optimal con dition. This chapter provides information abou t improving the perfo rmance of your comp uter by running too ls such as Disk Defragmenter and Disk Clea nup.
CAUTION: To prevent information loss or an unresponsive system: Before removing or installing a drive, shut down the computer. If yo u are unsure whether the computer is off, in the Sleep state, or in Hiberna tion, tu rn the computer on , and then shu t it down through the operating system.
2. Disconnec t the hard drive cable (1) from the computer. 3. Lift the hard drive (2) , and then slide it out of the hard drive bay. NOTE: After removing the hard drive from the compu ter, you must remove the hard drive bracket to access the hard drive itse lf.
Using HP 3D DriveGuard (select mode ls only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests unde r either of the following conditi ons: ● You drop the compu ter. ● You move the compute r with the display cl osed while the co mputer is running on battery power.
Adding or replacing memory modules Adding memory can help i mprove your computer's performance. Your computer is like your physical work area. The hard drive is the filing cabinet wher e you store your work an d the memory is the desk where you work.
b. Grasp th e edge of th e memory module (2) , an d then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch th e components on the memory modul e.
9. Replace the service d oor. 10. Replace the battery. 11. Turn the computer ri ght-side up, and then re connect external power and extern al devices. 12. Turn on the computer. Updating programs and drivers HP recommends that you up date your prog rams and drivers on a regular basis to the latest versions.
Cleaning the display, sides, and cover Gently wipe the display us ing a soft, lint-free cl oth moistened with an alcohol-free glass cleaner. Allow the display to dry before clo sing the computer co ver. Use a pre-moistened g ermicidal wipe to clean the si des and cover.
● If the computer has a wireless de vice installed, the use of these devices may be re stricted in some environments. Such restrictions may apply o nboard aircraft, in ho spit als, near explosive s, and in hazardous loca tions.
9 Securing your computer and information Computer security is essential for protectin g the confiden tiality, integrity, and avail ability of your information.
Setting Windows passwords Password Function User password Protects access to a Windows user account. Administrator password Protects administrat or-level access to computer contents. NOTE: This password cannot be used to access Setup Utility (BIOS) contents.
Using HP SimplePass (s elect models only) HP SimplePass provides an ea sy-to-use interface to help secure yo ur computer and simplify the way you log on to you r computer an d password -protected websites. Use a register ed fingerpr int to: ● Log on to Windo ws.
An antivirus prog ram may be prein stalled on you r co mpu ter. It is s trongly recommended that you u se the antivi rus program of your cho ice in o rder to fully protect your computer. For more information abo ut computer viruses, from the Start screen , type support , and then select the HP Support As sistant app.
Backing up your software ap plications and information Regularly back up your software ap plications and informatio n to protect them from being pe rmanently lost or damaged through a virus attack o r a software or hardware fa ilure. For more info rmation, see Backing up, restoring, and reco vering.
10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic In put/Output System (BIOS), controls co mmunication between all the input and output devices on the system (such as disk drives , display, keyboard, mous e, and printer).
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an u nsuccessful installation, downlo ad and install a BIOS update only when the computer is connected to reli able external power u sing the AC adapter.
To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc , and then press f2 . 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagno stic test while it is ru nning, press esc .
11 Backing up, restoring, and recovering Your computer includes t ools provided by HP and the operating system to help you safeguard your information and re trieve it if you ever need to . These tools wi ll help you return your computer to a proper working state or even back to the original factory state , all with simple steps.
choose to reset the computer by reinstallin g Windows or choose to recover using HP Recovery Manager. NOTE: File History is not enabl ed by default, so you m ust turn it on. For more information and step s for enabling Wi ndo ws File History, see Help an d Support.
Restore and recovery There are several options for re covering your system. Choose the method that best matches your situation and leve l of expertise: ● If you need to restore your p e rsonal files and data, you can use Windows File History to restore your information from the backups you created.
IMPORTANT: Refresh re moves any traditional applications that were not origina lly installed on the system at the factory. NOTE: During Refresh, a list of remove d traditional a pplications wil l be saved so th at you have a quick way to see what you mi ght need to reinstall .
Recovering using HP Recovery Manager HP Recovery Manager software a llows you to recov er the c omputer to its original factory stat e. Using the HP Recovery media you created, you can choo se from on.
Using HP Recovery media to recover You can use HP Recovery media to recover the or iginal system. This method can be used if your system does not have an HP Reco very partition or if the hard drive is not working proper ly. 1. If possible, bac k up all personal files.
12 Specifications Input power The power information in this section may be helpfu l if you plan to travel internationally with the computer. The computer op erates on DC power, whi ch can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50 –60 Hz.
Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft 76 Chapter 12 Specification s.
13 Electrostatic Discharge Electrostatic discharge is the rele ase of static electricity wh en tw o objects come into contact—for example, the sho ck you receive wh en you walk across th e carpet and touc h a metal door knob. A discharge of static ele ctricity from fingers or other electrostati c conductors may damage electronic components.
Index A AC adapter 4 testing 46 action keys decrease screen brightness 38 Help and Suppo rt 3 8 identifying 12 increase screen brightness 38 next track or section 39 play, pause, resume 39 previous tr.
description 39 reveal system information 40 using 39 HP 3D DriveGuard 55 HP and third-party software updates, installing 64 HP Recovery Manager 73 correcting boot problems 74 starting 73 HP Recovery m.
restore, Windows File History 71 right-edge swipe 35 RJ-45 (network) jack, identifying 4 rotating TouchPad gesture 30 S scrolling TouchPad gesture 29 security cable lock, installing 65 security cable .
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