HP (Hewlett-Packard)メーカーE4S20UA#ABAの使用説明書/サービス説明書
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User Guide.
© Copyright 2013 Hew lett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.
Safety warning notice WARNING! To reduce the possibility of heat-related inju ries or of ove rheating th e computer, do not place the compu ter directly on your lap or o bstruct the computer air ven ts.
iv Safety warning no tice.
Table of contents 1 Start ing righ t ..... ............ ......... ............ ......... ........... .......... ........... .......... ........... ......... ... ........... .......... ......... ..... 1 Best practices ................ .......... ......
Using Bluet ooth wire less device s (select models only) ..................................................... 20 Connect ing to a wired n etwor k ..... ......... ......... .......... ....... ........... ........ ......... ......... .......... .......
Left-edge swipe ...... ........ ........... ........ ......... ........... ........ ........ ........... ........ ......... 38 Top-edge swipe a nd botto m-edge s wipe ............... ........................................... 38 Setting touch screen preferences (s elec t models only) .
Using o ptical drives ...... ............ ........ ........... ........... .......... ........... ......... ........... ......... ........ ........ .......... 54 Inser ting an op tical d isc .... ............ ............. ............. .......... ...
10 Using Setup Utility (BIOS) and System Diagnostic s ............. ............... ............................... .............. ...... 77 Starting Setup Utility (BIOS) .......... ........... ........... ......... .......... ............ .......... .
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1 Starting right This computer is a powerful tool de signed to enhance your work and entertainment. Read this chapter to learn abou t best practices after setup, fun things to do with your computer, and where to get more HP resources.
Fun things to do ● You know that you can watch a YouTube video on the compute r. But did you know that you can also connect your compu ter to a TV or gaming conso le? For more in formation, see Connecti ng an HDMI device on page 27 . ● You know you can listen to music on the computer.
More HP resources You have already u sed Setup I nstructions to turn on the computer and locate this guide. To locate product details , how-to informat ion, and more, use th is table. Resource Contents Setup Instructions ● Overview of computer setup and features.
2 Getting to know your computer Finding your hardware an d software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c , and then select Control Panel . 2. Select System and Security , and then in the System area, select Device Manager .
Right side Component Description (1) Audio-out (headphone) jack/Audio-in (microphone) jack Connects optional powered stereo speake rs, headphones, earbuds, a headset, or a tele vision audio cable. Also connects an optional headset micro phone. This jack do es not support optional microphone-only de vices.
Left side Component Description (1) Security cable slot Attaches an option al security cable to the compute r. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Vents (2) Enable airflow to cool internal components.
Component Description (7) Hard drive light ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D Dr iveGuard, see Using HP 3D DriveGuard (select models only) on page 64 .
Display Component Description (1) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. (2) Internal microphones (2) Record sound.
Top TouchPad Component Description (1) TouchPad zone Moves the on-screen pointer and selects or activates items on the s creen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 33 . (2) Left TouchPad button Functions like the left button on an e xternal mouse.
Lights Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The comp uter shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation.
Component Description (4) Caps lock light On: Caps lock is on, which switches the keys to all capital letters. (5) Fingerprint reader light ● White: The fingerprint authentication was successful.
Component Description (1) Power button ● When the computer is off, press the button to turn on the tablet. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
Keys Component Description (1) esc key Reveals system information when pr essed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with the b key, the spacebar , or the esc key. (3) Windows key Returns you to the Start screen from an open a pp or the Windows desktop.
Bottom Component Description (1) HP Triple Bass Reflex Subwoofer Provides superior bass sound. (2) Vents (4) Enable airflow to cool internal components. NOTE: The com puter f an star ts up aut omati cally to cool internal components and prevent overheating.
Component Description (5) Speakers (2) Produce sound. (6) Service door Provides access to the hard drive bay, the wireless LAN (WLAN) module slot, and the memory module slots.
Labels The labels affixed to the computer provid e inform ation you may need wh en you troubles hoot system problems or travel internationa lly with the comput er.
3 Connecting to a network Your computer can tr avel with you wh erever you go. But even at home, you can explor e the globe and access inform ation from millions of we bsites using your computer and a wire d or wireless network connection. This chapter will hel p you get connected to that world.
Because the wireless devi ces are enabled at the fact ory, you can use the wireless button to turn on or turn off the wireless devices simultaneously. Using operating system contro ls The Network and .
Setting up a WLAN To set up a WLAN an d connect to the In ternet, you need the following eq uipment: ● A broadband modem (either DSL or cable) (1) and high-spee d Internet service purchased from an .
Wireless encryption uses security settings to en crypt and decrypt data that is transmitted over the network. For more info rmation, from the Start screen, type h , and then select Help and Support . Connecting to a WLAN To connect to the WLAN, follow these steps: 1.
Connecting to a wired network There are 2 kinds of wired conn ections: local area network (LAN) and mo dem connection. A LAN connection use s a network cable and is much faster than a modem connectio n, which uses a telephone cable. Bot h cables are sold sepa rately.
4 Enjoying entertainment features Use your HP comput er as an enterta inment hub to socialize via the webcam, e njoy and mana ge your music, and download and watch movies. Or, to make your comput er an even more powerfu l entertainment center, connect externa l devices like a monitor, projec tor, or TV, or spea kers and headphones.
Component Description (3) HP TrueVision HD Webcam Records video and takes still photogr aphs. Swipe from the right edge of the TouchPad or touch screen (select mo dels only) to display the charms, tap Search , and then tap the search b ox. Type c , and then select CyberLink YouCam from the list of applications.
Component Description (8) USB 3.0 charging port Connects an optional USB device. The USB 3.0 charging port can also charge select models of cell phones and MP3 players, even when the computer is off. NOTE: A USB charging port (also referred to as a USB powered port) allows you to charg e connected USB devices.
Connecting headphones You can connect wired he adphones to the hea dphone jack on your co mputer. To connect wireless headpho nes to your computer, follow the device manufactur er's instructions. WARNING! To reduce the risk of personal inju ry, lower the volume setting before puttin g on headphones, earbuds, or a headset.
Checking the sound To check the audio functions on your computer, follow these ste ps: Mode Steps 1. Swipe from the right edge of the TouchPad or touch screen (select models only) to display the charms, tap Search , and then tap the search box. 2. Type c , tap Control Panel, tap Hardw are and Sound , and then tap Sound .
Using video Your HP computer is a po werful video de vice th at en ables you to watch streaming video from you r favorite websites and download video and movies to watch o n your computer without needing to connect to a ne twork.
NOTE: Adjust the screen resolu tion of the externa l device, especial ly if you choose the “Extend” option. From the Start screen, type c , and then select Control Panel from the li st of applications. Select Appea rance and Personalization . Unde r Display , select Adjust screen resolution for best results.
5 Navigating using touch gestures, pointing devices and the keyboard Your computer allows navi gation using touch gestures (select mode ls only) in addition to the keyboard and mo use. Touch gestu res can be used on your comp uter TouchPad or on a to uch screen (select models only).
To turn a gest ure off or on: 1. From the Synaptics ClickPad screen, select or clear the check bo x next to the gest ure that you want to turn on or off. 2. Select Apply , and then select OK . Tapping To make an on-scre en selection, us e the tap fun ction on the T ouchPad.
Scrolling Scrolling is useful for mo ving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the Touc hPad zone and then drag them up, down, left, or right. Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text.
Rotating (select models only) Rotating allows you to turn i tems such as photos. ● Point to an object, then anchor the forefinger of your left hand in the TouchPad zone. Using yo ur right hand, slide yo ur forefinger in a sw eeping motion from 12 o’clock to 3 o’clock.
Flicking (select models only) Flicking allows you to navigate th rough scr eens or q uickly scroll through d ocuments. ● Place three fingers o n the TouchPad zo ne and f lick you r fingers in a light, quick motion up, down, left or right. Edge swipes Edge swipes allow you to perform ta sks such as changing settin gs and finding o r using apps.
Top-edge swipe The top-edge swipe allows you to access All apps available on the Sta rt screen. IMPORTANT: Wh en an app is active , the top-edg e gesture varies depe nding on th e app. ● Swipe your finger gently from the top edg e to reveal availab le apps.
Using touch screen gestures (select models only) A touch screen computer allows you to control item s on the screen directly with your fingers. TIP: On touch scr een computers, you can perform th e gestures on the screen or on the TouchPad. You can also perfor m on-screen actions with the keyboard and mouse.
Scrolling Scrolling is useful fo r moving the pointer u p, down, left, or right on a page or image. ● Place two fingers on the screen and th en drag them in an up, down, left, or right motion. Pinching/stretching Pinching and stre tching allows you to zoom out or in on images or text.
Rotating (select models only) Rotating allows you to turn i tems such as photos. ● Anchor the forefinger of yo ur left hand on the object you want to rotate. Using you r right hand, slide your forefinge r around in a swe eping motion from 1 2 o’clock to 3 o’clock.
Left-edge swipe The left-edge swipe reveals your ope n apps so that you can switch to them quickly. ● Gently swipe your finger inward from the left ed ge of the display bezel to switch between apps. Without lifting your finger, swipe ba ck toward the left edge to reveal a ll open apps.
2. Tap All apps to view available apps. Setting touch screen preferences (select models only) Mode Steps 1. Swipe from the right edge of the TouchPad or touch screen (select models only) to display the charms, tap Search , and then tap the search box.
TIP: The Windows key on the keyboa rd allows you to quickly return to the Start screen from an open app or th e Windows de sktop. Pressing th e Windows key again will return you to the previous screen. NOTE: Depending on the country o r region, your ke yboard may have di fferent keys and keyboard functions than those di scussed in this section.
Icon Key D escription f7 Decreases speaker volume incrementally as long as you hold down the key. f8 Increases speaker volume incrementally as lon g as you hold down the key. f9 Plays the previous track of an audio CD or the previous section of a DVD or a BD.
Using the hot keys (select models only) A hot key is a combination of the fn key and the esc key, the b key, or the spacebar . To use a hot key: ▲ Briefly press the fn key, and then briefly press th e second key of the combination. Function Hot key Description Reveals sy stem information.
6 Managing power Your computer can operate on either battery power or external power. Wh en the computer is only running on batte ry power and an AC power source is not a vailable to charge the battery, it is important to monitor and co nserve the battery charge .
NOTE: Rapid Start Techno logy can be disabl ed in Setup Utilit y (BIOS). If you want to be ab le to initiate the Hibern ation state, you must enable us er-initiated Hibernatio n using Power Options. Se e Enabling and exitin g user-initiated hiberna tion on page 44 .
NOTE: If you have set a password to be required on wakeup, you mus t enter your Win dows password before your wo rk will return to the scree n. Setting password protection on wakeup To set the computer to prompt for a p assword when the comp uter exits Sleep or Hibernation , follow these steps: 1.
CAUTION: Removing a u ser-replaceab le battery that is the sole power so urce for the computer can cause loss of information. To prevent loss of inform ation, save your work or shut down the computer through Windows before removing the battery. 1. Turn the computer upsid e down on a flat surface .
Identifying low battery levels When a batter y that is the sole power sou rce for the compu ter reaches a low or cr itical battery le vel, the following behavior occurs: ● The battery light (sel ect models only) indicates a lo w or critical batte ry level.
Disposing of a user-r eplaceable battery WARNING! To reduce the risk of fire or bu rns, do not disassemble, crush, or puncture; do n ot short external co ntacts; do not disp ose of in fire or w ater. See the Regulatory, Safety a nd Environmental No tices for p roper battery disposal.
Troubleshooting power problems Test the AC adapter if the com put er e xhibits any of th e following symptoms when i t is connected to AC power: ● The computer does not turn on. ● The display does n ot turn on. ● The power lights are off. To test th e AC adapter: 1.
Shutting down (turning off) the computer CAUTION: Unsaved inf ormation is lost wh en the comput er shuts down. Be sure to save your work before shutting down the comput er. The Shut down command closes all open programs , including the operatin g system, and then turns off the display an d computer.
7 Managing and sharing information Drives are digita l storage devices that help you store, manage, share, an d access information. Your computer has an internal hard drive or a solid st ate drive that stores yo ur computer's software, operating system, and also provides storage for all of your personal files.
Connecting a USB device CAUTION: To reduce the risk of damage to a USB conn ector, use minimal force to connect the device. ▲ Connect the USB cab le for the device to the USB po rt. NOTE: The USB port on your compu ter may look slig htly different from the illustration in this section.
To disconnect an unpo wered external device, stop the device, and then discon nect it from the computer. To disc onnect a powere d external device , turn off the device , disconnect it from the computer, and then unplug the AC power cord .
NOTE: If the card is not ejected, pu ll the card out of the slot. Using optical drives An optical disc drive uses laser light to read or sto re large amounts of information. Some drives can only read information, but others can also write (burn) information onto a blank disc.
such a BD movie release is inse rted in the drive. Follow the on-screen inst ructions to install the update. ● If lines appear on the display when viewing a BD, they may be caused by interf erence from the wireless network. To resolve the issue, close an y open applications a nd turn off your wireless feature.
When the dis c tray opens normally 1. Press the rel ease button (1) on the d rive bezel to rele ase the disc tray, a nd then gently pu ll out the tray (2) un til it stops . 2. Remove the disc (3) from the tray by ge ntly pressing dow n on the spindle while lifting the outer edges of the di sc.
3. Remove the disc (3) from the tray by ge ntly pressing dow n on the spindle while lifting the outer edges of the di sc. Hold the disc by the edg es and avoid touching the flat surfaces. NOTE: If the tra y is not fu lly accessi ble, tilt the disc carefully as you r emove it.
To share drives on the same network: 1. From the Windows desktop, ri ght-click the Wirele ss icon in the notification area, at the far right of the ta skbar. 2. Select Open N etwork and Sh aring Cente r . 3. Under View your active netw orks , select an active network.
8 Maintaining your computer It is important to perform regular maintenance to keep you r computer in optimal con dition. This chapter provides information abou t improving the perfo rmance of your comp uter by running too ls such as Disk Defragmenter and Disk Clea nup.
● Do not type on the keyboa rd or move the comput er while an optical drive is writing to a disc. The write process is sensitive to vibration. ● Before you move a computer that is connected to an external hard drive, initiate Sleep an d allow the screen to clea r, or proper ly disconnect the e xternal hard dr ive.
2. Open the hard drive connec tor (1) , and then disconnect the h ard drive cable (2) from the computer. 3. Lift the hard drive (3) , and then slide it out of the hard drive bay. NOTE: After removing the hard drive from the compu ter, you must remove the h ard drive bracket to access the hard drive itself.
4. Remove the ha rd drive br acket (1) , and then remove the connector (2) from the hard driv e. To install a ha rd drive, reverse this procedure. Replacing the secondary hard drive (select models only) CAUTION: Drives are fragile computer comp onents that must be handle d with care.
Remove the hard drive: 1. Loosen the service door screw (1) , lift the servi ce door (2) , an d then remove it (3) . 2. Open the hard drive connec tor (1) , and then disconnect the h ard drive cable (2) from the computer.
3. Lift the hard drive (3) , and then slide it out of the hard drive bay. NOTE: After removing the hard drive from the compu ter, you must remove the hard drive bracket to access the hard drive itse lf. 4. Remove the ha rd drive br acket (1) , and then remove the connector (2) from the hard driv e.
works harder to locate files, th us slowing do wn the computer. D isk Defragment er consolidates (or physically reorganizes) the fragme nted files and fo lder s on the hard drive so tha t the system can run more efficiently. NOTE: It is not necessary to run Disk Defragmente r on solid-state drives.
NOTE: To use a dual-channel con figuration with a second memory module, be sure that both memory modules are identical. To add or replace a memory module: CAUTION: To prevent information loss or an unresponsive system: Shut down the compu ter before a dding or repl acing memory modules.
b. Grasp th e edge of th e memory module (2) , an d then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch th e components on the memory modul e.
9. Replace the service d oor. 10. Replace the battery. 11. Turn the computer ri ght-side up, and then re connect external power and extern al devices. 12.
Updating programs and drivers HP recommends that you up date your prog rams and drivers on a regular basis to the latest versions. Updates can resolve issues an d bring new features an d options to your compu ter. Technology i s always chan ging, and upd ating programs and d r ivers allows yo ur computer to run the la test technology available .
Traveling with or shipping your computer If you have to trave l with or ship your com puter, he re are some tips to keep in mind to keep your equipment safe . ● Prepare the comput er for traveling or shipping: ◦ Back up your informa tion to an external d rive.
9 Securing your computer and information Computer security is essential for protectin g the confiden tiality, integrity, and avail ability of your information.
● Change your passwords at least every three months. ● An ideal password is lon g and has letters, punctu ation, symbols, and numbers. ● Before you send your computer for se rvice, back up your files, delete c onfidential files, and then remove all passwor d settings.
To set, change, or delete an admini strator or power-on pass word in Setup Utility (BIOS): 1. To start Setup Utility (BIO S), turn on or restart the computer, quickly press esc , and then press f10 . 2. Use the arrow keys to select Security , and then fo llow the on-screen instru ctions.
Using your registered finger print to log on to Windows To log on to Wi ndows using your fingerp rint: 1. After you register your fingerprin ts, restart Windows.
Installing software updates HP, Microsoft Windows, an d third-party software in stalled on your compute r should be regularly updated to correct security prob lems and improve softwa re performance. For mo re information, see Updating progra ms and drivers.
3. Insert the security cable lock into the security cable slot on the compute r (3) , and then lock the security cable lock with the key. 4. Remove the key and keep it in a safe place.
10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic In put/Output System (BIOS), controls co mmunication between all the input and output devices on the system (such as disk drives , display, keyboard, mous e, and printer).
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an u nsuccessful installation, downlo ad and install a BIOS update only when the computer is connected to reli able external power u sing the AC adapter.
Using System Diagnostics System Diag nostics a llows you to run dia gnostic te sts to de termine if the compu ter hardwa re is functioning properly. To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc , and then press f2 .
11 Backing up, restoring, and recovering Your computer includes t ools provided by HP and the operating system to help you safeguard your information and re trieve it if you ever need to . These tools wi ll help you return your computer to a proper working state or even back to the original factory state , all with simple steps.
See Creating HP Recovery media on pag e 81 . 2. As you add hardware and software programs, cr eate system restore points. A system restore point is a snapshot of certain hard drive contents saved b y Windows System Resto re at a specific time. A system re store point contains information that Windows uses, such as registry settings.
● The creation process can take u p to an hour or more. Do not interrup t the creation process. ● If necessary, you can exit the progra m before yo u have finished creating all o f the recovery DVDs. HP Reco very Manag er will finis h burnin g the current DVD.
● If you want to recover the computer's o riginal factory p artitioning and content, yo u can choose the System Recovery optio n from the HP Recovery media.
To use the f11 key: 1. Press f11 while the compute r boots. – or – Press and hold f1 1 as you press the po wer button. 2. Select Troubleshoot from the bo ot options menu. 3. Select Reset your PC , and then follow the on-screen instruction s. To use the Start screen: 1.
IMPORTANT: HP Recovery Manager does not au tomatically provide b ackups of your perso nal data. Before beg inning recovery , back up any pers onal data you wis h to retain.
Removing the HP R ecovery partition HP Recovery Manager software a llows you to remove the HP Recov ery partit ion to free up ha rd drive space. IMPORTANT: Remo ving the HP Recovery partition means yo.
12 Specifications Input power The power information in this section may be helpfu l if you plan to travel internationally with the computer. The computer op erates on DC power, whi ch can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50 –60 Hz.
Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 9.
13 Electrostatic Discharge Electrostatic discharge is the rele ase of static electricity wh en tw o objects come into contact—for example, the sho ck you receive wh en you walk across th e carpet and touc h a metal door knob. A discharge of static ele ctricity from fingers or other electrostati c conductors may damage electronic components.
Index A AC adapter 5 testing 49 action keys decrease screen brightness 40 Help and Suppo rt 4 0 identifying 13 increase screen brightness 40 next track or section 41 play, pause, resume 41 previous tr.
H hard drive HP 3D DriveGuard 64 identifying 15 light 7 HDMI configuring audio 28 HDMI port connecting 27 identifying 24 HDMI port, identifying 6 headphones, co nnecting 25 Hibernation exiting 44 init.
R recovery 82, 83 discs 81, 85 HP Recovery Manage r 84 media 85 starting 85 supported discs 81 system 84 USB flash drive 85 using HP Recovery media 82 recovery media creating 81 creating using HP Reco.
wireless network, securing 75 WLAN antennas, identifying 8 WLAN device 16, 18 WLAN label 16 Z zooming touch screen gesture 36 zooming TouchPad ge sture 31 Index 93.
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