HP (Hewlett-Packard)メーカーXF300の使用説明書/サービス説明書
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ii ze1000 Series T roubl eshoo ting an d Self -Repair Guide Notice This manual and any examples contained h erein are provi ded “as is” and are su bject to change w ithout notice.
ze1000 Series T roubl eshoo ting an d Self -Repa ir Gui de iii Technology Codes HP does not chang e the nam e of a product ev ery tim e the product ’ s technolo gy changes. While this helps ensure conti nuing market moment um for HP product s, it com plicates technolog y deploym ent and support processes.
iv ze1000 Series T roubl eshoo ting an d Self -Repair Guide Contents Technology Codes........................................................................................................................... iii Product Information ..................
ze1000 Series T roubl eshoo ting an d Self -Repa ir Guid e v Figures Figure 1. F ront View ........................................................................................................... .................... 7 Figure 2. Back View .........
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ze1000 S eries T roubl eshooting and S elf- Repair Guide Product Inform ation 7 Product Information This section int roduces the n otebook and i ts com ponents, and briefl y describes its basic operation. Notebook Features 75-watt A C A dapter Caution Use onl y the HP AC adapte r inclu ded with your notebo ok, or another appr oved H P adapt er.
8 Product Infor m ation ze1000 S eries T roubles hooting and S elf-R epair G uide Figur e 2. Bac k View 11. Kensington lo ck slot (sec urity conn ector). 12. AC adapter ja ck. 13. IEEE 1394 conne ctor (selecte d models). 14. USB ports (2). 15. External moni tor (VGA) port (colored bl ue).
ze1000 S eries T roubl eshooting and S elf- Repair Guide Product Inform ation 9 Figure 4. M ain St at us Lights 1. Power m ode (left status light) . • Steady blue: the notebook is on (ev en if the display is off). • Flashing bl ue: the notebook i s on standby.
10 Product Inform ation ze1 000 S eries T roubles hooting and Se lf-Repa ir Gui de Operating the Notebook Note This manual d escribes the notebook in its ori ginal f actor y config urati on, wit h all s ettings at the ir default va lu es .
ze1000 S eries T roubl eshooting and S elf- Repair Guide Product Inform ation 11 Resetting the Notebook If Window s or the notebook stops responding, and y ou cannot turn the note book off, try the foll owing in the order listed. P ress the power butt on to restart.
12 Product Inform ation ze1 000 S eries T roubles hooting and Se lf-Repa ir Gui de Hardw are Specifications The specificat ions shown below are subject to cha nge. For the latest speci fications, see the HP Notebook Web si te (www.hp.com/not ebooks). Technolog y Code JB Physical A ttributes 14.
ze1000 Series T roubl eshoo ting an d Self- Repair Guide Troubles hootin g and D iagn ostic s 13 Troubleshooting and Diagnostics This section contai ns soluti ons to several types of problem s you m ay encounter when usi ng the notebook. Try the solutions one at a tim e, in the order in which t hey are present ed.
14 Troubles hootin g and D iagn ostic s ze1000 Series T roubl eshoo ting an d Self -Repair Guide CD and DVD Problems If y ou can’ t boot f r o m a CD in the DVD/ CD-RW driv e • Make sure the CD is boot able, such as the Rec overy CDs .
ze1000 Series T roubl eshoo ting an d Self- Repair Guide Troubles hootin g and D iagn ostic s 15 If a DVD mov ie doesn ’ t fill the screen • Each side of a do uble-sided DVD has a different format (standard or wi descreen). In widescreen format, bl ack bands appear a t the top and bot tom of the screen.
16 Troubles hootin g and D iagn ostic s ze1000 Series T roubl eshoo ting an d Self -Repair Guide If one or mor e display pixels look ba d TFT di spla y manufact uring i s a highly precise but imperfect technology , and manufacturers cannot produce display s that are cosmetically perfect.
ze1000 Series T roubl eshoo ting an d Self- Repair Guide Troubles hootin g and D iagn ostic s 17 If the hard drive ’ s reported capacity is less than its actual size • The hard disk drive is precon figured to allocate some space to diagnostic software, which is used for support and serv ice of your noteboo k.
18 Troubles hootin g and D iagn ostic s ze1000 Series T roubl eshoo ting an d Self -Repair Guide If a special feature on a USB mou se d oesn ’ t work • Make sure you i nstalled any drivers included with t he mouse. • Restart the notebo ok, so that it will detect the mouse.
ze1000 Series T roubl eshoo ting an d Self- Repair Guide Troubles hootin g and D iagn ostic s 19 Memory Problems If a message say s you are out of memory • Make sure drive C is not run ning low on free space. • Use the mem or y troubleshoo ter in Windows Help and Su pport.
20 Troubles hootin g and D iagn ostic s ze1000 Series T roubl eshoo ting an d Self -Repair Guide • Many count ries i mpose a blackout peri od after a modem repeatedly fails to connect to a service provider.
ze1000 Series T roubl eshoo ting an d Self- Repair Guide Troubles hootin g and D iagn ostic s 21 1. Click Start , Control P anel, Printers and Other Hardware, Phone and M odem Options. 2. Click the Mod ems tab, and sel ect the modem you w ant to test.
22 Troubles hootin g and D iagn ostic s ze1000 Series T roubl eshoo ting an d Self -Repair Guide Parallel and USB Problems If a USB mou se doesn ’ t work • Make sure you fol lowed the manufacturer ’ s installation instructio ns completely and have installed the mouse properly .
ze1000 Series T roubl eshoo ting an d Self- Repair Guide Troubles hootin g and D iagn ostic s 23 PC Card (PCMCI A) Problems If the notebo ok d oesn ’ t recognize a P C Card • Make sure the card is ful ly inserted in the bott om slot. • Remov e and reinsert the PC Card.
24 Troubles hootin g and D iagn ostic s ze1000 Series T roubl eshoo ting an d Self -Repair Guide • Some file browsers respond slowl y while processing graphics or waiting for broken ne twork connections to ti me out.
ze1000 Series T roubl eshoo ting an d Self- Repair Guide Troubles hootin g and D iagn ostic s 25 If the Time Rem ai nin g for the battery seems inco rrect • The Tim e Remaining is an estim ate based on the rate at whi ch the notebook is using power at that instant.
26 Troubles hootin g and D iagn ostic s ze1000 Series T roubl eshoo ting an d Self -Repair Guide • Don ’ t use th e touch pad whil e the notebook is starting up or resuming from standby or hibernation. • If the notebook still doesn ’ t respond, rem ove the battery and AC adapter, and remov e any PC Card.
ze1000 Series T roubl eshoo ting an d Self- Repair Guide Troubles hootin g and D iagn ostic s 27 Using the e-DiagTools Diagnostic Tests The e-Diag Tools hardware d iagnostic program included with your notebook prov ides two levels of testing: autom ated testing using its basic hardware t est, and advanced testing using i ndividual hardware tests.
28 Troubles hootin g and D iagn ostic s ze1000 Series T roubl eshoo ting an d Self -Repair Guide 10. After each run, press F 2 to go back to the advanced tests screen, press F 4 to view the support ticket, or press F 3 to exit. e – DiagTools for Windows can update the v ersion of e – DiagTools on y our notebook ’ s hard disk.
ze1000 Series T roubl eshoo ting an d Self- Repair Guide Troubles hootin g and D iagn ostic s 29 Startup Menu Setting Description Default Date and Tim e Set s th e dat e us ing mm/ dd/yyyy f or m at and the t ime usin g 24 - hour format . Value set t akes effect immediately.
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ze1000 Series T roubl eshoo ting an d Self- Repair Guide Reinstallin g and U pdatin g Sof tware 31 Reinstalling and Updating Software You can use the R ecovery C Ds provi d ed with y our notebook to recover its original factor y soft ware.
32 Reinstal ling a nd Upda ting Softwar e ze1000 S eries T roubles hooting and S elf-R epair G uide Updating the Notebook BIO S Hewlett- P ackard may prov id e updates to the noteboo k ’ s BIOS to enhance its capabilities. You can use e-DiagTools for Wind ows to download and inst all BIOS updates in y our notebook.
ze1000 S eries T roubl eshooting and S elf- Repair G uide Removing and Rep lacing Par ts 33 Removing and Replacing Parts This chapter shows how to r emove and replace notebook components. Caution Always pr ovide pr oper gr oundi ng when per form ing r epairs.
34 Removing and Rep lacing Par ts ze1000 Ser ies Tr oubleshoo ting an d Self -Repa ir Guide Remo ving the Battery Table 1. Battery Replacement Part Nu mbers Description Part Number Exchange Part Num ber Battery, LiIon 8-Cell F5398-6091 1 Requir e d Equipment • None.
ze1000 S eries T roubl eshooting and S elf- Repair G uide Removing and Rep lacing Par ts 35 Remo ving the Hard Disk Drive Table 2. Hard Disk Drive Repl a cement Part Num bers Description Part Number Exchange Part Number HDD-20GB 9.5mm, IBM ATA100 FDB 0950-4318 F3257-69501 HDD-20GM 9.
36 Removing and Rep lacing Par ts ze1000 Ser ies Tr oubleshoo ting an d Self -Repa ir Guide Figure 9. Removing the Har d Disk Tray Reassembl y Notes • Insert the connect or end of the driv e through the opening in the carrier, t h en lower the dri ve into place.
ze1000 S eries T roubl eshooting and S elf- Repair G uide Removing and Rep lacing Par ts 37 Remo ving an SDRA M Module The notebook has no S D RAM built into its motherboard, but has two slots for remov a ble SDRAM modules i n a compartm ent on the bottom of the unit.
38 Removing and Rep lacing Par ts ze1000 Ser ies Tr oubleshoo ting an d Self -Repa ir Guide Figur e 10. Re moving a n SDRA M Mod ule Reassembl y Notes • Carefully press the SDRAM module into t he connector at an angle of about 3 0 ° , until i t is fully inserted.
ze1000 S eries T roubl eshooting and S elf- Repair G uide Removing and Rep lacing Par ts 39 Replacing Small Parts and A c cessori es The following small parts are user- replaceable.
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ze1000 S eries T roubl eshooting and S elf- Repair G uide Referenc e Inform ation 41 Reference Information This section includes i nformation on HP ’ s password rem oval policy, and on noteboo k display quality .
42 Referenc e Inform ation ze1000 Series Tr oubleshoo ting an d Self -Repair Guide Here are some gui delines for determining what act ion to take on custom ers ’ complaints of cosmetic imperfections in their T FT displa ys: 1. View the notebook u nder the customer ’ s norm a l operating conditi ons.
デバイスHP (Hewlett-Packard) XF300の購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
HP (Hewlett-Packard) XF300をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはHP (Hewlett-Packard) XF300の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。HP (Hewlett-Packard) XF300の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。HP (Hewlett-Packard) XF300で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
HP (Hewlett-Packard) XF300を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はHP (Hewlett-Packard) XF300の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、HP (Hewlett-Packard) XF300に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちHP (Hewlett-Packard) XF300デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
