Lexmarkメーカー28CT550の使用説明書/サービス説明書
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CX310 Series User's Guide June 2013 www.lexmark .com Machine type(s): 7527 Model(s): 211, 231.
Conten ts Safe ty infor matio n. ...... ........ ..... ...... ..... ........ ...... ..... ...... ..... ........ ..... ...... ...... .6 Learn ing a bout t he p rinte r..... ........ ....... ........ ........ ........... ........ ........ ....... .....8 Findi ng in formati on ab out t he prin ter.
Prin ting c onfid entia l and othe r held j obs ....... ..... ..... ..... ..... ..... ..... ....... ..... ..... ..... ..... ..... ..... ........ .... ..........56 Prin ting i nforma tion p ages. ....... ..... ..... .... ..... .... ....... ..... ..... .
Securin g the printer ..... ..... ..... ..... ..... ....... ..... ..... .... ..... ........ .... ..... ..... ..... ....133 Using the securit y lock featur e... .... ..... ..... .... ..... ..... .... ....... ..... .... ..... ..... .... ..... ....... ..
Trou ble shoot ing .... .... ..... ..... ...... ..... ..... .... ..... ..... .... ....... ..... .... ..... ..... .... .....17 9 Underst andi ng the p rin ter messages ......... ..... ...... ...... ...... ...... ..... ......... ...... ...... ...... ...
Safety information Connect t he power cord t o a proper ly gro unded e lectric al out let th at is ne ar the product and ea sily acce ssible. Do not p lace or use this product near water o r wet l ocati ons. CAUTION—PO TENTIAL IN JURY: Th is pro duct us es a las er.
CAUTION —SHOCK HA ZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cor d from the electrical outlet and di sconnect all cables from the printer before proceeding. CAUTION—TIPPI NG HAZARD: Fl oor-mo unted config urations require a dditio nal furni ture for stabilit y.
Learni ng about the prin ter Finding informa tion about th e printer What are you looking for? Find it here Initia l setup in struct ions: • Connecting the printer • Installin g the print er software Setup documentation—The setu p documentation came with the printer and is al so available at http://support.
What are you looking for? Find it here The latest supplemental information, upda tes, and customer support: • Docu mentati on • Driver d ownloa ds • Live chat support • E ‑ mail support • Voice support Lexmark support Web site— http://support.
1 Righ t sid e 304.8 mm (12 in.) 2 Front 508 m m (20 i n.) 3 Left side 76.2 (3 in.) 4 Rea r 101.6 mm (4 in.) 5 Top 291.7 mm (1 1.5 i n.) Printer configurations CAUTION—TIPPI NG HAZARD: Fl oor-mo unted config urations require a dditio nal furni ture for stabilit y.
Basic model s 1 Printer control panel 2 Automatic document f eeder (ADF) 3 Standard b in 4 Top door latch 5 Right sid e cover 6 Standard 25 0-sheet tray (Tr ay 1) 7 Manual feeder 8 Optional 650-sheet .
Using the ADF and scan ner glass Automatic d ocument f eeder (ADF) Scanner glass A B C Use the ADF for mult iple ‑ page documents. Note: The ADF scans only one side of the page.
Using the printer control panel 1 2 3 4 5 6 7 8 9 10 Use the To 1 Displa y • View printing, copying, e ‑ mai ling, a nd scanning options. • View printer status and error messages. 2 Select butto n • Select menu opti ons. • Save s ett ings. 3 Arrow buttons Scr oll through menus or settings on the displ ay.
Sleep button light Printer status Blinking am ber for 0.1 second, then g oes completely of f for 1.9 seconds in a slow, pulsing patt ern The printer is in Hibernate mode .
Additional printer setup Installing internal options CAUTION —SHOCK HA ZARD: If you are access ing the c ontrol ler board o r instal ling opt ional har dware or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electr ical ou tlet befo re cont inuing .
Accessing the co ntroller board CAUTION —SHOCK HA ZARD: If you are access ing the c ontrol ler board o r instal ling opt ional har dware or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electr ical ou tlet befo re cont inuing .
1 2 1 Memory ca rd conn ecto r 2 Option card connector 5 Reattach the cove r. Additi onal pr inter se tup 17.
6 Turn the screws clockwise to lock the cover. Installing a memory card CAUTION —SHOCK HA ZARD: If you are access ing the c ontrol ler board o r instal ling opt ional har dware or memo ry device s s.
3 Alig n the no tch ( 1) on the me mory car d with the ridge (2) on the con nector. 2 1 4 Push the memo ry card straight into the co nnector, and th en push the card towa rd t he cont rolle r board wall un til it cl icks into plac e. 1 2 5 Clos e the contro ller b oard acc ess cove r.
Installing an op tional card CAUTION —SHOCK HA ZARD: If you are access ing the c ontrol ler board o r instal ling opt ional har dware or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from the electr ical ou tlet befo re cont inui ng.
4 Push the c ard firmly in to place as shown in the ill ustrati on. Warning—Pote ntial Da mage: Imprope r inst allati on of the c ard m ay ca use d amag e to th e car d and the contr oll er bo ard. Note: The entir e lengt h of th e conne ctor on th e card must to uch an d be fl ushed a gainst t he con trolle r boar d.
CAUTION —SHOCK HA ZARD: If you are access ing the c ontrol ler board o r instal ling opt ional har dware or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electr ical ou tlet befo re cont inuing .
3 Alig n the pr inter wit h the 650 ‑ sheet duo tray, and then lower the p rinter into place. 4 Inst all t he dust cove r. Note: When the printer softwar e and a ny option s ar e instal led, it m ay be nece ssary to manual ly add th e opti ons i n the print er driver to make t hem avail able f or print jo bs.
Use the To 1 USB printer port Connect the printer to a comp uter. 2 Ethernet port Connect the printer to an Ethernet network. 3 USB wireless port Attach an optional wi reless network adapter. 4 Securi ty lock port Lock the sy stem contr oller board. 5 Printer power cord socket Connec t the printer to a properly gro unded electrica l outlet.
2 Do either of the following: • If you are using the Softwar e and Do cumen tation CD, then insert the CD and wait for the installation dialog to appear. If the in stallat ion dia log do es not ap pear, t hen do the foll owing: In Windows 8 From the Searc h char m, ty pe run , and then navigate to: Apps list > Ru n > type D:setup.
3 From the me nu that appe ars, do eith er of t he fo llowing: • For Wi ndows 7 or lat er, se lect Printer pr opertie s . • For earlier vers ions, select Propertie s . 4 Click the Conf igur ation ta b. 5 Do either of the following: • Click Update Now ‑ Ask Pr inte r .
Installi ng the pri nter on an Ethernet network For Windo ws user s 1 Obtain a co py of th e software installer pa ckage. • From t he So ftwar e and D ocume ntati on CD that came with your printer.
3 Install the printer driver on the computer . a Insert the Softw are an d Do cument at ion C D, an d the n do uble ‑ click the installer package for the printer. b Follow the instructions on the comput er screen. c Sele ct a dest in ati on, an d th en clic k Cont inue .
• Security M ethod —There are f our basic optio ns fo r Se curi ty Me thod : – WEP k ey If your network uses more t han one WEP key, then enter u p to four in the prov ided spaces. Select the key current ly i n use on the ne twork b y sel ecti ng th e defaul t WE P tran smit ke y.
Use To Searc h for ne twor ks Show availabl e wireless connections. Note : This menu item shows all broadcast secu red or unsecured SSIDs. Enter a network name Manually type the SSID. Note : Make sure to type the correct SSID. Wi ‑ Fi Protected Setup Connect the printer to a wir eless network using Wi ‑ Fi Protect ed Set up.
Connec ting the p rinter to a wire less netwo rk usin g the Embedd ed Web Se rver Before you be gin, ma ke sure that: • Your pr inter is co nnected te mporar ily to an Eth ernet n etwork . • A wireless network ada pter is instal led in your pr inter and wo rking properly .
Printing a network se tup pag e If the pr inter is at tached to a n etwork , then print a netw ork se tup pag e to v erif y the n etwork c onne ction .
Loading paper and specialty media Proper selec tion and loadin g of media can improve how re liably docum ents prin t. Fo r more inform ation, see “Avoid ing jams” on page 163 and “Storing pa per” on page 49 .
Note: Do not rem ove trays wh ile a job is printing o r while Busy appe ars o n the disp lay. Doi ng so ma y cause a jam. 2 If the pap er is long er th an le tte r ‑ size paper, th en squeeze and then slide the length guide at the back of the tray to extend it.
4 Squeeze, and then slide the width guide tab to the corr ect position for the size of the pap er being loaded. Note: Use the paper size in dicato rs on the b ottom of t he tray to help po sitio n the guides. 5 Flex the sheets ba ck and forth to loosen the m, and then fan them.
6 Load th e paper stack with the recom mended printab le s ide face up. 7 Place the paper guides secure ly against the edges of t he paper. 8 Ins ert the tra y. 9 From the printe r control p anel, set the pape r size and pap er typ e in the Pape r menu to ma tch the pape r loade d in the tray.
One ‑ sided printing using a letterhead Two ‑ sided printing using a letterhead • Load envelope with the flap side up and against the right side of the p aper guide. 2 Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides .
1 Length guide tab 2 Paper size indicato r 3 Width gui de tab Loading the multipurpose feeder 1 Push the mu ltipurpose feeder latch to the left. Loading pape r and specialt y media 38.
2 Open the multipurpos e feeder. 3 Pull the multipurpo se feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. 4 Prepare the paper fo r loading. • Flex the sheets of pap er back and forth to loosen them, an d then fan them.
5 Locate the ma ximum pa per f ill ind icator and tab. Note: M ake su re the p aper o r spe cialty me dia is be low th e maxim um pape r fill indicat or loc ated on the pap er guides .
• Load en velop es with the fl ap sid e up and agains t the right side o f the paper gui de. Notes: • Do not load o r close the mul tipurpose feed er while a job is print ing. • Load only o ne size and type of paper at a tim e. • Paper shou ld lie flat in the multipurpose feeder.
Creat ing a cu sto m name for a p aper type Using the Embedded Web Server 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address in the TCP/IP sect ion in the Network/P orts menu. The IP addres s appea rs as fo ur sets of numbers separated by period s, such as 1 23.
Using the printer c ontrol panel 1 From the pr inter co ntro l pan el, navi gate t o: > Settings > > Paper Men u > > Custom Names 2 Type a na me for the paper type, a nd then press . Assigning a custom paper ty pe Using the Embedded Web Server 1 Open a Web browser, and then type the print er IP address in the ad dress field.
Paper and specialty media guide Using specialty media Tips on us ing le tterhead • Use letterhead designed specifically for laser printers. • Print a test page on th e letterhead being con sidered for use befo re buying large quantities.
Sou rce Pri ntin g Printable side Paper orientation Manual feeder Two ‑ sided Faceup Load the sheet with the bottom edge entering the printer fi rst. Multipurpos e feeder One ‑ sided Facedown Load the sheet with the top edge entering the printer fi rst.
Tips on us ing en velo pes • From the print er co ntrol panel , set t he pape r si ze, type, t exture, and weig ht in the Pap er me nu to m atch t he enve lo pes lo a ded in t he tr ay. • Print samp les on the envelopes being consider ed for use before buying large quantities.
Tips on us ing ca rd stock Card st ock is h eavy, sing le ‑ pl y specialty medi a. Many of its vari able char acterist ics, suc h as moistur e content, thickness , and tex ture, c an si gnifica ntly aff ect prin t qual ity.
Moisture content The amount of moistu re in paper affects both print quality and the ability of the printer to feed the paper correctly. Leave paper in its original wr apper u ntil it is time to u se it. This lim its the expo sure of paper to m oisture changes that can deg rade i ts per formance .
• Do not mix pape r sizes, types, or weig hts in the same t ray; mi xing results in ja ms. • Do not use coated papers unless they are specifically designed for electrop hotograph ic printing.
• Store in dividual pac kages on a flat surfac e. • Do not store a nything on top of indivi dual pa per pa ckages. • Take paper ou t of the carto n or wrapp er only when you ar e read y to load it in the pr inter . The ca rton and wrapp er help keep the paper clean , dry, and flat.
Paper size and dimension Standard 250 ‑ shee t tray Manual feeder 650 ‑ shee t duo tray ADF Scanner glass Duplex mode 550 ‑ sheet tray Multip urpose feeder Legal 216 x 3 56 mm (8.5 x 14 in .) 1 1 1 X Executive 184 x 2 67 mm (7.3 x 10.5 in.) 1 1 1 X Oficio ( Mexic o) 216 x 3 40 mm (8.
Paper size and dimension Standard 250 ‑ shee t tray Manual feeder 650 ‑ shee t duo tray ADF Scanner glass Duplex mode 550 ‑ sheet tray Multip urpose feeder DL Envelope 110 x 2 20 mm (4.3 x 8. 7 in.) X X 1 XXX C5 Enve lope 162 x 2 29 mm (6.4 x 9 i n.
Paper type 250 ‑ shee t tray Manual feeder 650 ‑ sheet duo tray ADF Scanner glas s Duplex mode 550 ‑ she et tray Multip urpose feeder Paper • Plain • Recy cled • Glossy • Bond • Letter.
Printing Printing a docume nt Printing a docum ent 1 From the Pa per men u on t he printe r cont rol pan el, se t the pa per typ e and s ize to ma tch th e pa per loade d. 2 Send the print job: For Windows users a With a do cument open, cli ck File > Print .
Notes: • View the printer IP address in the TCP/IP sect ion in the Network/P orts menu. The IP addres s appea rs as fo ur sets of numbers separated by period s, such as 1 23.123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly.
Note: Mobile printin g applica tions m ay also be availa ble from your mo bile dev ice man ufacturer . Printing confidential a nd other held jobs Storing print jo bs in the printer 1 From the pr inter.
4 Select the print job type (Co nfidenti al, Repea t, Reser ve, or Verify) , and then ass ign a user name. Fo r a confident ial prin t jo b, als o ent er a f ou r ‑ digit P IN. 5 Click OK or Print . 6 From the printer home screen, release the print job.
Printing info rmation pa ges Printing a font s ample list 1 From the pr inter co ntro l pan el, navi gate t o: > Settings > > Report s > > Print Fonts 2 Press the up or do wn arro w butt on to s elect the f ont se tting. 3 Press . Note: The PP DS font s appe ar onl y when the PPDS da ta st ream i s activ ated.
For Macintosh users 1 From the A pple m enu, n aviga te to eithe r of t he follo wing: • Syst em Pre feren ces > Print & Sca n > select your printer > Open Pri nt Que ue • Syst em Pre.
Copying Automatic d ocument f eeder (ADF) Scanner glass A B C Use the ADF for mult iple ‑ page documents. Note: The ADF scans only one-side of the page. Use the scanner glass for single-page documents, book pages, smal l items (such as postcards or ph otos), transparenc ies, photo paper, or thi n media (such as magazine cli ppings).
• The ADF indica tor light co mes on when th e paper i s loade d properly. 2 Adjust the paper guide s. 3 From the print er co ntrol panel, use th e keypad to ente r the num ber o f copies , and th en pres s . Copyin g usin g the scanne r glass 1 Place an orig inal do cument f acedo wn on the scanne r glas s in the upper le ft corne r.
4 Navigate to: Copy to > > select the t ray containing the transparencies > > select the n umber of cop ies or enter a number on the keypa d > 5 If there are no trays th at contain tran.
Customizing copy s ettings Copyin g to a diff erent si ze 1 Load an o rigina l docum ent fa ceup, sho rt ed ge firs t int o the AD F tray or f acedow n on the scanne r glas s. Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray.
5 If ther e are n o trays t hat con tain the pa per si ze and type you want to us e, the n do the fo llowin g: a Navigate to: Copy to > > Manu al Feed er > > select the paper size > > select the pap er type > b Load the size and type of pap er into the multipur pose feeder, and then pr ess .
3 From the pr inter co ntro l pan el, navi gate t o: > Copy > > Darkne ss > adjust the dark ness settin g > se lect t he num ber o f copi es or enter a numb er on the key pa d > Note.
6 Select the number of cop ies or enter a numb er on the keypad, and then pre ss . Note: If you want to copy an other docume nt, then place it on the scanne r gla ss, pres s the left or r ight a rrow button to s croll to Scan the Next Page , and the n pr ess .
3 From the pr inter co ntro l pan el, navi gate t o: > Copy > > Sepa rat or S hee ts 4 Select Be tween Co pies , Between Jobs , B etw een Pag es , or Off .
Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indica tor light co mes on when th e paper i s loade d properly.
Copy to This opt ion lets yo u select the pap er si ze and t ype on wh ich your copies will be pr inted. • To scroll to the paper size an d type that matches t he paper loaded in the tray or feeder, p ress the left or right arrow butto n, and then pre ss .
Select f rom th e follow ing co ntent so urces : • Color Laser —The origina l docu ment was p rinted us ing a color la ser prin ter. • Black/Wh ite Las er —The original docum ent was pr inted using a mono la ser prin ter. • Inkjet —Th e o rig inal doc um ent wa s pr in ted us ing an inkj et prin ter .
E-mailing Automatic d ocument f eeder (ADF) Scanner glass A B C Use the ADF for mult iple ‑ page documents. Note: The ADF scans only one-side of the page. Use the scanner glass for single-page documents, book pages, smal l items (such as postcards or ph otos), transparenc ies, photo paper, or thi n media (such as magazine cli ppings).
• If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Sett ing s > E-mail/FTP Settings > E-mail Se ttings .
Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the pap er is properly loaded.
Scanning Scanning t o an FTP address Automatic d ocument f eeder (ADF) Scanner glass A B C Use the ADF for mult iple ‑ page documents. Note: The ADF scans only one-side of the page.
3 Enter the approp riate in forma tion. Note: A pa ssword may be r equire d. If you d o not ha ve an ID and passwor d, then contact your sys tem suppo rt pers on. 4 Enter a sho rtcut numbe r. If you enter a number th at is alre ady in use , then you are prom pted t o select an other number.
Scanning t o a co mputer Automatic d ocument f eeder (ADF) Scanner glass A B C Use the ADF for mult iple ‑ page documents. Note: The ADF scans only one-side of the page. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo pa per, or thin media (such as mag azine clippings) .
Notes: • Do not l oad post cards, photo s, small items, t ranspare ncies, photo paper, or th in medi a (such a s magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light turns on wh en the paper is loaded prop erly.
Understandin g the printer menus Menus list Supplies Menu Paper Menu Reports Network/Ports Cyan Cartridge Magent a Cartridg e Yellow Cartr idge Black Ca rtri dge Waste Tone r Bottle Maintenance Kit De.
Supplies menu Use To Cyan, Magenta , Yellow, or Black Toner Ca rtridge Nearly Low Low Very Low Repl ace Missing Defec tive Missing or Unresponsive Unsupported Invalid Region OK Non ‑ genuine Lexmark Cartridge Show the status of the cyan , magenta, yel low, or black t oner cartridge .
Paper menu Default Sourc e menu Use To Default Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope Set a default pap er source for all pri nt jobs. Note s: • The 650 ‑ sheet duo tray must be installed in order for Multipurp ose Feeder to appear as a menu setting in the Paper menu.
Use To Multipurpose Feeder Size A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat em ent Universal 7 3/4 E nvelo pe 9 Envelo pe 10 Env elope DL Envelo pe C5 En ve lope B5 Env elope Oth er En vel op e Specify the paper size loaded in the multipurpose feeder.
Use To Manual Paper Size A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat em ent Universal Specify the size of the paper being manually lo aded. Note: Letter is the U.S. factory default setting. A4 is the internati onal factory default setting.
Subs titu te Si ze m enu Use To Substitute Si ze Off Stat em ent /A5 Letter/A4 All Liste d Substitute a specified paper size if th e requested paper size is not availabl e. Note s: • All Listed is the factory default setting. All available substitut ions are allowed.
Use To Bond Texture Smoo th Normal Rough Specify the relative texture of the bond paper loaded. Note: Rough is the factor y default setting. Envelope Texture Smoo th Normal Rough Specify the relative tex ture of the envelopes loaded. Note: Normal is the factory default setting.
Paper Weig ht me nu Use To Plain Weight Light Normal Heavy Specify the relative weight of the plain paper loaded . Note: Normal is the factory defa ult setting. Card S tock Weigh t Light Normal Heavy Specify the relative weight of the car d stock loaded.
Use To Letterhead Weight Light Normal Heavy Specify the relati ve weight of the letterhead loa ded. Note: Normal is the factory defa ult setting. Preprinted Weight Light Normal Heavy Specify the relative weight of the preprinted paper loaded. Note: Normal is the factory defa ult setting.
Use To Heav y Gloss y Lo ading Off Determine and set two ‑ sided printing for all print jobs that speci fy Heavy Glossy as the paper type. Labels Loa ding Off Determine and set two ‑ sided printing for all print jobs that speci fy La bels as the pa per ty pe.
Custom Ty pes me nu Use To Custom Ty pe [x] Paper Card St ock Transparency Glossy Rough/Cotton Labels Envelope Associate a pap er or specia lty media type wi th a factory default Custom Type [x] name or a user ‑ defined custom name created in the Embedded Web Server or MarkVisio n TM Professional.
Use To Portrait Width 3–8.5 i nche s 76–215.9 mm Set the width for portrai t orientation . Note s: • If the width exceeds the maximum, then the pr inter uses the maximum wi dth all owed. • 8.5 in ches is the U.S . factory d efaul t sett ing. You can i ncr ease the width in 0.
Use To Print Fonts Print a re port of all the fonts availa ble for the printer language cu rrently set in the printer. Asset Report Prin t a re port contai ning asset informatio n includin g the p rinter seri al number and model na me. The report contain s text and UPC bar codes that can be scanned into an asset database.
Use To NPA Mode Off Auto Set the printer to perf orm the special processing requ ired for bidirecti onal communica tion following the convention s defined by the NPA protoco l. Note s: • Auto is t he fac tory d efaul t setting . • Changing thi s setting from the printer cont rol panel and then exiting the menus causes the printer to restart.
Network Card menu To access the menu, na vigate to either of t he following: • Networ k/Po rts > Stan dard Ne twork > Standard Netwo rk S etu p > Network C ard • Networ k/Po rts > Network [x] > Network [x ] Setup > Network Card Use To View C ard Status Connected Discon nected View the connection status of the networ k card.
Use To Enable BOOTP On Off Specify the BOOTP address assignment setting. Note: On is the factory default setting. Enable AutoIP Yes No Specify the Zero Configurati on Networking settin g.
Use To Auto Configuration On Off Specify whether or not the network ada pter accepts the automa tic IPv6 address configuration entries provided by a router. Note: On i s the f actory d efault setting. Set Hostna me Se t the h os t nam e. Note: These settings can be chang ed only from the Embedded Web Serv er.
Use To View Se curity Mode View the encryption method for the wireless network. AppleT alk menu Note: This menu appears only in pr inter m odels tha t ar e connecte d to an Et hernet n etwork or when an optional wireless ne twork ada pter is installed.
Use To NPA Mode On Off Auto Set the printer to perf orm the special processing requi red for bidirectional communicat ion following the convention s defined by the NPA protoco l. Note s: • Auto is the factory default setti ng. Auto sets the printer to examine data, determine the format, and then pr ocess it appropriately.
SMTP Setup menu Use To Primar y SMTP Gateway Specify SMTP server gateway and port information. Note : 25 is the default SMTP gateway port. Primar y SMTP Gateway Port Secondary SMTP Gatewa y Secondary SMTP Gatewa y Port SMTP Ti meo ut 5–30 Specify the amount of time in seconds before the server stops trying to send an e ‑ mail.
Security menu Confid enti al Print menu Use To Confidential Job Expiration Off 1 hou r 4 hou rs 24 hours 1 week Set a limit on how lo ng the printer stores co nfidential print job s in the printer memory.
Use To Configure Log Enable Audit Yes No Enable Remote Syslog No Yes Remot e Syslog Facil ity 0–23 Severity of events to log 0–7 Specify how audit log s are configured. Notes: • Enable Audit determines if events are recor ded in the secure audit log and remote syslog.
Settings menu General Settin gs menu Use To Display L anguage English Francai s Deuts ch Italiano Espanol Dansk Norsk Nederlands Svens ka Portugu ese Suom i Russ ia n Polski Greek Magyar Turkce Cesk y Simpli fied C hinese Traditional Chi nese Korean Japanese Set the language of the text appear ing on the printer display.
Use To ADF Loaded Beep Enabled Disabled Specify a custom beep when paper is loaded in the ADF. Note: Enable d is t he fa cto ry d efau lt s ett ing. Quiet Mode Off On Reduce the amount of nois e produced by the printer. Notes: • Off is the factory default setting.
Use To Allow Background Removal On Off Specify whether imag e background removal is allowe d in copy, e ‑ mail, or FTP jobs. Note: On is the fact ory default setting. The backgro und of the image will be removed. Scanner Jam Recovery Job Lev el Page Level Specify how a scan job shou ld be reloaded if a paper jam oc curs in the ADF.
Use To Timeou ts Print Timeout Dis able d 1–255 se c Set the amount of time in seco nds the printer waits to receive an end ‑ of ‑ job message bef ore canceling the remainder of the print job. Notes: • “90 sec” is the factory def ault setting.
Use To Print Reco very Page Prot ect Off On Let the printer successfully print a page that may not ha ve printed otherwise. Notes: • Off is the factory default setti ng. This prin ts a partial page when there is not enough memory to print the whole page .
Use To Content Source Black/ Whit e Lase r Colo r Las er Inkjet Photo/Film Magazine Newspaper Press Other Specify how the original docu ment is prod uced. Note: Color Laser is the factory default setting. Colo r On Off Specify wheth er copies are printe d in color.
Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . ID Card Specify the p aper size of t he original document.
Use To Overla y Con fid ent ial Cop y Draf t Urgent Cust om Off Specify the overlay text printed on each page of the copy job. Note: Off is the facto ry defau lt setti ng. Allow pr iority copies On Off Allow interrupt ion of a print job to c opy a page or document.
Use To Sharpness 1–5 Adjust the amount of sharpness of a copy. Note: 3 is the factory default setting . Temperature ‑ 4 to 4 Enable the user to specify “warm” or “cool ” outputs. Note: "Cool” values generate a bluer output than the def ault, while “warm” values generate a redder output th an the default.
Use To Colo r Off On Specify whether to pri nt copies in color. Note: On is the factory default setting. Resoluti on 75 dpi 150 d pi 200 d pi 300 d pi 400 d pi 600 d pi Specify the resolution of the scan in dots p er inch. Note: “150 d pi” is the factory default s etting.
Use To JPEG Quality Best f or con tent 5–90 Set the q uality of a JPEG photo i mage in re lation to file size and q uality of the ima ge. Notes: • “Best for content” is the factory default settin g. • 5 reduces the file size and quality of the image.
Use To Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt Gree n Thre shold 0–255 Default B lue Thresh old 0–255 Specify which col or to drop during sca nning, and how much the dropout is i ncreased or decreased.
FTP Settings menu Use To Forma t PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.j pg) XPS ( .xps ) Specify the format of the file for FTP sending. Note: “PDF ( .pdf)” i s the f actory default setting. PDF Vers ion 1.2–1. 6 A–1a Set the version level of th e PDF file for FTP sending.
Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . Specify th e paper size of the origina l documen t. Notes: • Letter is th e U.
Use To Use Multi ‑ Page TIFF On Off Choose between si ngle-page TIFF fi les and multiple ‑ page TIFF files . For a m ultiple -page scan ‑ to ‑ FTP jo b, e ith er o ne TIF F fi le i s c rea te d co nt aini ng all the pages, or multiple TIFF file s are created with one file for each page of the job .
Use To Mirror I mage Off On Create a mirror imag e of the original document. Note: Off i s th e factory def ault setti ng. Negative Image Off On Create a negative imag e of the original document. Note: Off i s th e factory def ault setti ng. Shadow Deta il ‑ 4 to 4 Adjust the amount of shadow detail visible on a scanned image.
Use To Printer Usage Max Yield Max Speed Set color toner use in pr inting. Note: Max Yield is t he factory default setti ng. Black Only Mode On Off Set the printer to print text an d graphic s using only the blac k toner cartridge . Note: Off is the factory d efault setting.
Use To Coll ate (1,1,1) (2,2,2) (1,2,3) (1,2,3) Stack the pages of a print job in seque nce when printing multiple copies. Note: “(1,2,3 ) (1,2,3)” is the factory d efault setting. Separator Sh eets Off Between Copies Between Jobs Between Pages Specify whether blank separator sheets a re inserted.
Quality menu Use To Print Mode Colo r Black Onl y Specify whether images are pr inted in black and white or i n color. Notes: • Color is the factory defaul t setting. • The printer driver is capable of overriding this sett ing. Color Correctio n Auto Off Manual Adjust the color output on the pri nted page.
Use To RGB Brightness ‑ 6 to 6 Adjust the printed output either by light ening or darkening it. You can conserve toner by lightening the output . Note: 0 is the fa ctory d efaul t settin g. RGB Contrast 0–5 Adjust the contrast of printed objects. Note: 0 is the fa ctory d efaul t settin g.
Use To Manual Color RGB Imag e RGB Te xt RGB Grap hics Customize the R GB color conversions . Sele ct f rom th e fo llo wing op tio ns: Vivi d sRGB Di spl ay Display—True Black sRGB Vi vid Off Notes: • sRGB Display is the factor y default s etting for RGB Image.
Utilities menu Use To Activate Hex Trac e Assis t in is ol atin g t he s ourc e o f a p rint jo b pr obl em. Notes: • When activated, a ll data sent to the printe r is printed in hexadecimal and character representati on, and co ntrol codes are not exec uted.
Use To Image Smoothing On Off Enhance the contrast a nd sharpness of low ‑ resolution images and smoothen their co lor transiti ons. Note s: • Off is t he fact ory defau lt sett ing. • Image Smoothi ng has no effect on images that are 300 dpi or higher in resol ut ion .
Use To PCL Emulation Settings Orient ation Portrai t Landscape Specify the orie ntation of text and graphi cs on a page. Note s: • Portrait is the factory de fault settin g. It prints text and graph ics parallel to the short edge of the page. • Landscape print s text and graphics pa rallel to the long edge of the page.
Use To Tray Renumber View Fact ory Defau lts MPF D efa ult = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6 MPap er D efau lt = 2 MEnv Defa ult = 3 Show the factory defaul t setting assigned to each tray or feeder .
Use To Font S ize 1–25 5 pt Set the default font size for HTML documents. Note s: • 12 pt is the factory default setting. • Font size can be increased in 1 ‑ point inc rements. Scale 1–40 0% Scale the default font for HTML documents. Note s: • 100% i s the f acto ry def ault se ttin g.
Use To Orientation Portrai t Landscape Reverse Por trait Reverse Landscape Set the image orientatio n. Note: Portr ait is the fa cto ry defa ul t sett ing . Help menu The Hel p me nu consis ts o f a seri es of H elp pa ges that ar e stor ed in t he mult ifun ction p rinte r (M FP) as P DF fil es.
Saving money and the environment Lexmark is co mmitted to environ mental s ustainabi lity and is cont inually im proving its pri nters to r educe their impact on the environment. We design with the environment in mind, engin eer our packaging t o reduce materials, and provide coll ecti on and recy cling pr ogra ms.
Avoid paper jams Carefully select and load paper to avoi d pape r jams. For mo re informat ion, see “Avoiding jams” on page 163 . Saving energy Using Eco ‑ Mode Use Eco ‑ Mode to quickly s elect on e or m ore ways to reduc e your pr inter' s enviro nmenta l impa ct.
Use To On Reduce printer noise. Note s: • Print jobs process at a re duced speed. • Printer engine motors do not start until a docu ment is ready to print. There is a short del ay before the first page is printed. • The alarm control and cartri dge alarm sounds are turned off.
Using Hi bernate mode Hibernate is an ultra ‑ low ‑ power opera ting mo de. Whe n op erating in Hibe rnate mode, a ll other system s and d evices are powe red down safel y. Notes: • Make su re to wake the pr inter f rom Hib ernat e mode b efore sending a print job.
Notes: • View the printer IP address in the TCP/IP sect ion in the Network/P orts menu. The IP addres s appea rs as fo ur sets of numbers separated by period s, such as 1 23.123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly.
Recycling Lexmark products To retu rn Lexmark pro ducts for re cycling: 1 Go to www.lexma rk.com/recy cle . 2 Find t he product type yo u want to recy cle, and then s elect your countr y or reg ion fro m the li st. 3 Follow the instruct ions on the compu ter screen.
Securin g the printer Using the security lock feature The printer i s equipped with a secur ity lock feat ure. Attach a securit y lock c ompatible wit h most laptop com puters in the loca tion sh own to secur e the pr inte r in plac e.
Erasing volatile memory The volatile me mory (RAM) in stalle d in your printer requires a power source to retain information. To er ase the buf fered data, s impl y turn off t he p rinter .
Maintaining the printer Warn ing —Pot ent ial D amag e: F ailur e to m aintai n optim um pr inter perfor mance, or t o repla ce par ts and su pplie s, may c ause damag e to yo ur pr int er. Storing supplies Choose a cool , cle an stor age are a for the printe r supp lies.
Cleaning th e scanner glas s Clean th e scanner gl ass if you encounte r pri nt qualit y problem s, such a s streaks on copie d or s canned images. 1 Slight ly damp en a so ft, lint -free c loth or paper to wel with water. 2 Open t he sc anner cover. 3 Clean all the areas shown, and then let them d ry.
Checking the stat us of parts and s upplies A message app ears on the disp lay when a replacement supply item is neede d or when maintenanc e is required.
Ordering su pplies To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized suppl ies deale rs in y our ar ea. In other c ountr ies or reg ions, v isit t he Lexm ark W eb site a t www.lexmark. com or contact the place wh ere you p urchase d th e printe r.
Item Worldw ide Cyan 800S 2 Magenta 800S3 Yellow 800S 4 For more inform ation on countri es located in a regi on, visit www.lex mark.com /region s . Ordering imagin g kits Item All countries and regio.
Replacing supplies Replac ing the waste tone r bottle 1 2 3 4 1 Top door 2 Waste toner bottle 3 Right sid e cover 4 Front door 1 Unpack the r eplacement wast e toner b ottle. 2 Open the fro nt door . CAUTION —HOT SU RFACE: The inside of the pr inter might be hot.
3 Open the to p door. 4 Remove the righ t side cover . 5 Press the green lever s on each side of the waste t oner bottle, and then remove th e waste toner bott le.
6 Seal the used waste toner bo ttle in the enclosed packaging. For more i nformatio n, see “Recycling Lexmark p roducts” on page 13 2 . 7 Insert the re placement waste toner bottle. 8 Insert the ri ght si de cov er. 9 Slide and hold the release latch on the righ t side of the print er, and then slowly close the top door.
10 Clos e th e fron t door . Replacing a black and col or imaging kit 1 Open the fro nt door . CAUTION —HOT SU RFACE: The inside of the pr inter might be hot. To r educe t he risk of injury f rom a hot component, allow the surface to cool before t ouching.
3 Remove the tone r cartridges by lifting t he handles, and then gen tly pulling them away from the imaging kit. 4 Remove the righ t side cover . 5 Press the green lever s on each side of the waste t oner bottle, and then remove th e waste toner bott le.
6 Lift t he b lue le vers on the imagi ng kit, and then pull t he imag ing ki t unti l it st ops. 7 Press down the blue l ever, a nd then grasp t he green handle s on t he sides to pul l out the im aging ki t. 8 Unpack the re placem ent bl ack and color i magin g kit.
For more i nformatio n, see “Recycling Lexmark p roducts” on page 13 2 . Note: W hen repl acing the blac k imag ing kit, s ave th e cyan, ma genta, a nd yello w develo per un its. Di spose o nly the bla ck devel oper unit . 10 Gently s hake the ye llow , cyan, mage nta, and black d eveloper units side ‑ to ‑ side.
Note: M ake su re e ach de velop er uni t i s inser ted in to th e ma tching col or sl ot. 13 Remove the re d packi ng stri p fro m the im aging ki t. Warning—Pote ntial Da mage: Do not touch the s hiny pho toconduc tor drum under the ima ging kit. Doing so may affect th e qu ality of f uture print jo bs.
15 Gently b ut firmly push t he blue levers down unti l the imaging kit fits i nto place. Note: M ake su re tha t the ima ging k it is f ully seate d. 16 Insert th e wast e toner bottle.
18 Insert the t oner cart ridges . 19 Slide and hold the release latch on the righ t side of the print er, and then slowly close the top door. 1 2 20 Clos e th e fron t door .
Replacing t oner ca rtridges Warn ing —Pot ent ial D amag e: Damage ca use d by u se of a no n ‑ Lexmark to ner ca rtridg e is not cove red u nder warranty. Note: A reduce d print quality m ay resul t from u sing non ‑ Lexmark toner cartridges. 1 Open the to p door.
3 Unpack the ne w toner c artrid ge, and then remov e its pac kaging . 4 Align the new toner cartridge, and then press the cartridge down un til it fits into place. 5 Slide and hold the release latch on the righ t side of the print er, and then slowly close the top door.
Replacing a d eveloper unit Replace the dev eloper unit when a prin t qual ity defe ct occur s or whe n dama ge occu rs t o the p rinter. 1 Open the fro nt door . CAUTION —HOT SU RFACE: The inside of the pr inter might be hot. To r educe t he risk of injury f rom a hot component, allow the surface to cool before t ouching.
3 Lift the toner cartri dge han dle, and then ge ntly pul l it fro m the ima ging kit. 4 Remove the righ t side cover . 5 Press the green lever s on each side of the waste t oner bottle, and then remove th e waste toner bott le.
6 Lift t he b lue le vers on the imagi ng kit, and then pull t he imag ing ki t unti l it st ops. 7 Press down the blue l ever, a nd then grasp t he green handle s on t he sides to pul l out the im aging ki t. Warning—Pote ntial Da mage: Do not touch the un dersi de of the im aging kit.
9 Gently s hake the repl acement devel oper unit side ‑ to ‑ side bef ore removi ng it fr om its pac kaging . 10 Remove the r ed shi pping cov er fr om the develo per un it.
12 Align and then inse rt the imaging kit. 13 Gently b ut firmly push t he blue levers down unti l the imaging kit fits i nto place. Note: M ake su re tha t the ima ging k it is f ully seate d.
15 Insert the ri ght si de cov er. 16 Insert the t oner cart ridges . 17 Slide and hold the release latch on the righ t side of the print er, and then slowly close the top door.
18 Clos e th e fron t door . 19 Seal the used develo per un it in the bag tha t the re placem ent dev eloper unit came in. For more i nformatio n, see “Recycling Lexmark p roducts” on page 13 2 .
Shippin g the printer When shipping the print er, use the original packaging. Maintai ning the pr inter 159.
Managing the printer Finding adva nced networking and ad ministrator in formation This chapt er co vers ba sic adm inis trative suppor t ta sks using the Em bedded W eb Serv er.
Notes: • View the printer IP address in the TCP/IP sect ion in the Network/P orts menu. The IP addres s appea rs as fo ur sets of numbers separated by period s, such as 1 23.123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly.
Copying prin ter settings to other printers Note: This feature i s available on ly in networ k printers. 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address in the TCP/IP sect ion in the Network/P orts menu.
Clearin g jams By carefully select ing paper and s pecialty media and loadin g it properl y, you sh oul d be able to avoi d mos t jams. If jam s occur, then foll ow the step s out line d in th is cha pter. Warn ing —Pot ent ial D amag e: Nev er use any t ool to remove a jam.
• Do not slide the p aper in to th e tray. Loa d paper as shown in the illu stra tion. • Make sure the guides in t he tray or the multipurpose feeder are properly positioned and are not press ing tightly agains t the p aper o r env elope s. • Push th e tray firm ly into the pr inte r after loa ding p aper.
1 2 3 4 5 6 7 8 Jam location Message on the dis play What to do 1 Automatic document feeder (ADF) [x] ‑ page jam, open automatic f eeder top cover [28y.x x] Remove all paper from the ADF tray, and then remove the jammed paper. 2 Standard b in [x] ‑ page jam, cl ear standard bin [203.
[x] ‑ page jam, clea r standard bin [20 3.xx] 1 Open the to p door. 2 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved.
3 Open the fro nt door . CAUTION —HOT SU RFACE: The inside of the pr inter might be hot. To r educe t he risk of injury f rom a hot component, allow the surface to cool before t ouching. a If there i s a jamm ed paper un der th e fuser , the n firmly gr asp t he paper o n eac h side, and then ge ntly pull it out.
b Pull the green lever to op en the fuser cover . c If there is a jammed paper in the fu ser, then hold down the fu ser cover, and then remove th e paper.
4 Slide and hold the release latch on the righ t side of the print er, and then slowly close the top door. 1 2 5 Clos e th e fron t door . 6 From the pri nter contro l pan el, to uch to clea r t he mess age and co ntinue pri nting .
2 Open the to p door. Clearing jams 170.
3 Pull the green lever to open the fuse r cover. 4 Hold down the fuser cover , and then remove th e jammed paper. Note: M ake sure all paper fragmen ts are re moved.
5 Slide and hold the release latch on the righ t side of the print er, and then slowly close the top door. 1 2 6 Clos e th e fron t door . 7 From the pri nter contro l pan el, to uch to clea r t he mess age and co ntinue pri nting .
2 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. 3 Clos e th e fron t door . 4 From the pri nter contro l pan el, to uch to clea r t he mess age and co ntinue pri nting .
3 Clos e th e fron t door . 4 From the pri nter contro l pan el, to uch to clea r t he mess age and co ntinue pri nting . Fo r non ‑ touch ‑ screen printer model s, s ele ct Ne xt > Cle ar th e jam , press OK , and then pr ess to confir m. [x] ‑ page jam, open tray [x] [24y.
3 Ins ert the tra y. 4 From the pri nter contro l pan el, to uch to clea r t he mess age and co ntinue pri nting . Fo r non ‑ touch ‑ screen printer model s, s ele ct Ne xt > Cle ar th e jam , press OK , and then pr ess to confir m. [x] ‑ page jam, clear ma nual feeder [251.
[x] ‑ page jam, clear mu ltipurpose feeder [250. xx] 1 Push the paper release lever in the m ultipurpose feeder to access th e jammed paper, an d then gen tly pull out the paper. Note: M ake sure all paper fragmen ts are re moved. 2 Flex the sheets ba ck and forth to loosen the m, and then fan them.
4 Sli de the paper gui de unti l it r ests l igh tly ag ainst the edge o f the pape r stack . 1 2 5 From the pri nter contro l pan el, to uch to clea r t he mess age and co ntinue pri nting . Fo r non ‑ touch ‑ screen printer model s, s ele ct Ne xt > > Clear th e jam , press OK > .
Note: M ake sure all paper fragmen ts are re moved. 4 Clos e th e ADF cov er. 5 Straighten th e edges of the original documents , then load the docume nts into the ADF, and then adjust the p aper guide. 6 From the pri nter contro l pan el, to uch to clea r t he mess age and co ntinue pri nting .
Troubleshooting Understanding th e printer mes sages Adjusting color Wait for t he proces s to comp lete. Change [paper source] to [custom type name] Try on e or more of the follo wing: • Load the c.
Close flatbe d cover and load original s if restarting job [2yy.xx] From the pri nter contro l pane l, tr y one or more of the follo wing: • Select Scan from aut omatic feeder , and then press to continue scanning from the ADF immed iately af ter the last su cc essful scan j ob.
Config urati on cha nge, s ome he ld jobs were not re stored [57] Held jobs ar e invali dated b ecause of any of the fol lowing possibl e chang es in t he printe r: • The print er fir mware has been upda ted. • The tray f or the print jo b is remo ved.
• Make sure th at the p aper siz e is c orrectly set. Fo r example, i f Multip urpo se Feeder Size is se t to Un iversal , then make s ure the paper is lar ge enoug h for the da ta bein g printe d. • Cancel the print job. Insert Tray [x] Insert the i ndicate d tray in to th e print er.
Load [paper so urce] with [c ustom type name] Try on e or more of the follo wing: • Load the tray or feeder with the corr ect size and type of pap er. • To use the t ray with the correct pa per size or type, select Finished l oading pa per on the p rinter cont rol p anel.
Load Manual Feeder with [custom s tring] Try on e or more of the follo wing: • Load the feeder with the correct size and typ e of paper. • Dependi ng o n your pri nter m odel, to uch Prompt each page, paper l oaded or press on the printer cont rol pan el to cle ar the m essag e and con tinue print ing.
If nec essary, sel ect Co nti nue to cle ar the mes sage an d continu e prin ting. For non ‑ to uch ‑ screen p rinter mo dels, press to con fir m. Mainte nance ki t very lo w, [ x] estimated pag es remain [80.xy] You may nee d to repl ace the mai ntenanc e kit ve ry soon.
All life ind icato rs are desi gned to funct ion wi th Lex mark sup plies a nd par ts, and m ay del iver unpr edict able r esults if third-pa rty su pplies or p arts are used. Im aging compon ent usag e beyo nd the in tende d li fe may dam age you r Lexmar k printer o r its as sociated componen ts.
Remove paper from standard output b in Remove th e pap er stack from the s tandard bin. Replace [color ] cartridge, 0 es timated pages remain [88.xy ] Replace the in dicate d tone r car tridge to cle ar the mess age and c ontinue print ing. F or mo re i nformat ion, se e the instruction sheet that came with the supply.
• Select Finish job w itho ut furthe r scann ing , and then press to end the last successful scan job. Note: Thi s does not c ancel t he scan jo b. All suc cessfull y scann ed pag es will be proces sed f urther for c opying or e-mailing .
Replac e missing waste toner bo ttle [82. xy] Install the missing waste toner bottle to clear the mes sage. For mo re information, s ee the inst ruction sheet that came with th e supply . Replac e unsupported [colo r] cartri dge [32. xy] Remove the toner cartridge, and then install a supported on e to clear the message.
Scanner jam, r emo ve jammed origin als f rom the sc anner [2 yy.x x] Remove the jammed paper from the scanne r. SMTP server not s et up. Contact s ystem admi nistrator. From the printe r con trol pa nel, press to clear the message. Note: If the m essag e appears agai n, then c ontact your s ystem s upport pers on.
4 Connect the power cord to a properly gro unded electrical outlet. 5 Turn the pr inter back o n. Too many trays attached [58] 1 Turn off th e prin ter. 2 Unplug the power cord fro m the electrical outlet. 3 Remove the extra trays . 4 Connect the power cord to a properly gro unded electrical outlet.
Waste toner bo ttle nearly full [ 82.xy] You may nee d to or der a wast e tone r bottle . If nec essary, select Cont inu e on the printe r contro l panel to clea r the mess age and c ontin ue pri nting. F or n on ‑ touch ‑ screen print er models , press to conf ir m.
Action Yes No Step 5 Check if the cables connecting the printer and the computer are inserted in the correc t ports. Are the cables ins erted in the co rrect ports? Go to step 6.
Printer display is blank Action Yes No Step 1 Press the Sleep button on the printer co ntrol panel. Does Ready appear on the printer displ ay? The p ro blem is solv ed. Go t o st ep 2. Step 2 Turn off the printer, then wait for about 10 sec onds, and then turn the printer back on.
Action Yes No Step 4 a Check if the internal opti on is selected. It may be necessary to manuall y add the internal option i n the printer driver to make it avai lable for pr int jobs. For more information, s ee “Updating availabl e options in the printer dr iver” on page 25 .
Paper feed probl ems Jammed pages are not reprinted Action Yes No a Turn on jam recovery. 1 From the printer control pan el, navigate t o: Settings > General Settings > Print R ecovery > Ja m Recovery 2 Selec t On or Auto . 3 Depending on your printer model, press or touch Submit .
Paper jam m essage re mains afte r jam is cle ared Action Yes No a Do either of the following: • For touc h ‑ screen printer models, touch or Done . • For non ‑ tou ch ‑ s creen printer models, select Ne xt > > Clear the jam, press OK > .
Solving print problems Printing problems Confidential and other held jobs do not print Note: Confiden tial, V erify, Reser ve, and Repeat pr int jobs may be delete d if th e prin ter re quires extra m emory t o process ad ditio nal held jobs.
Incor rect chara cters prin t Action Yes No Step 1 Make sure the printer is not in Hex Trace mod e. Note: If Read y Hex appears on th e printer display, then turn off the printer, and then turn it bac k on to deactivate Hex Trace mo de. Is the printer in Hex Trace mode? Deactivate Hex Trace mode.
Large jobs do not collate Action Yes No Step 1 a From the Finishing menu on the pri nter control panel, set Coll ate to (1,2,3) (1,2,3). b Resend the print job. Did the job print and col late correctly? The p ro blem is solv ed. Go t o st ep 2. Step 2 a From the printer software, set Coll ate to (1,2,3) (1,2,3).
Print jobs do not print Action Yes No Step 1 a From the document you are tryin g to print, open the Pri nt dialog and check if you have select ed the correct printer. Note: If the printer is not the default printer, then you must select the printer for each document that you want to print .
Print job takes longer than ex pected Action Yes No Step 1 Change the environmental settings of the p rinter. a From the printer control pa nel, navigate to: Settings > Gen era l Set tin gs b Selec t Eco ‑ Mode or Quiet M ode , and then select Off .
Repeating defects appea r on prints ) ) ) Action Yes No Step 1 Measure the distance between the defects. Check for a distance between the defects that equals: • 25.1 mm (0 .98 in.) • 29.8 mm (1 .17 in.) • 43.9 mm (1 .72 in.) • 45.5 mm (1 .79 in.
Action Yes No Step 1 a Open the trays, and then check if they contain p aper of the same size and type. • Check if the paper g uides are in the correc t positions for the size of the paper load ed in each tr ay. • Check if the paper size indicators on the paper guides are aligned with the paper size i ndicators on the t ray.
Print qual ity probl ems Char acter s ha ve ja gg ed or uneven edges Action Yes No Step 1 a Print a font sample list to check if the fonts you are using are supported by the printer. 1 From the printer control pan el, navigate t o: Menus > Reports > Print Fonts 2 Selec t PCL Fonts or PostScript Fonts .
Action Yes No Step 2 From the printer cont rol panel, set th e paper size and type in th e Paper menu to match the paper loaded in the tray. Does the paper size match the paper loaded in the tray? Go to step 3. Do one or more of the following : • From the printer control panel, change the paper size to match the paper loaded in the tray.
Action Yes No Step 1 Reduce the toner darkness. a From the Quality men u on the pr inter con trol panel, r educe the t oner density. Note: 4 is th e factory default setting. b Resend the print job. Did the gray backgro und disappear? The p ro blem is solv ed.
Action Yes No Step 3 a Rem ov e, and then re ins ta ll the ima ging kit. Warn ing— Pot en tial Da mage : Do not expose the imagin g kit to direct light fo r more than 10 minu tes. Extended exposure to li ght may cause print qua lity problems. Warn ing— Pot en tial Da mage : Do not touch the underside of the ima gin g kit .
Action Yes No Step 3 a Depending on your operating system, specify the paper size f rom Printing Pr efere nces or f rom the Pr int dialog. b Resend the print job.
Print irregularities ) ) ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the size of the paper loaded in the tray. b Resend the print job. Do print irr egulariti es still appear? Go t o st ep 2.
Action Yes No Step 6 Replace the imaging kit, an d then resend the print job. Do print irr egulariti es still appear? Contact customer support . The pr ob lem is s olve d. Print is too dark Action Yes No Step 1 a From the Qualit y menu on the print er control panel , select Color Adjust .
Action Yes No Step 5 Check if the paper loaded in the tra y has texture or rough finishes. Are you printing on textur ed or rough paper? From the printer control panel, set the paper texture in the Paper menu to match the paper loaded on the tray. Go to step 6.
Action Yes No Step 3 From the pr inter control panel, set th e pap er type, texture, and weig ht in the Paper menu to match the paper loa ded in the tray. Is the tray set to the type, texture, and weight of the paper load ed? Go to step 4. Specify the paper type, texture, and weight from the tray settings to match the paper loaded in the tray.
Action Yes No Step 1 a Check if there is packing materia l left on the imaging kit. 1 Remove the imaging kit. 2 Check if the packi ng materi al is properly remo ved from the imagin g kit. Warn ing— Pot en tia l Dam age: Do not expose the imaging kit to direct light for mor e than 10 minutes.
Shadow images appear on prints ABCD ABCD ABCD ABCD Leading edge Trailing edge Action Yes No Step 1 Check if th e paper loa ded in the tray has the correct paper t ype and weigh t. Is paper with the correct pap er type and weight loaded in the tray? Go to step 2.
Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the size of the paper loaded. b Resend the print job. Is the print still skewed? Go t o st ep 2. The p ro blem is solv ed. Step 2 a Check if you are print ing on a paper that is supported by the tray.
Action Yes No Step 3 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to high humidi ty. Store paper in its original wrap per until you use it. b Resend the print job. Do streaked horizontal lin es appear on prin ts? Go t o st ep 4.
Action Yes No Step 2 From the pr inter control panel, set th e pap er texture, type, and weig ht in the Paper menu to match the paper loa ded in the tray.
Action Yes No Step 1 a Rem ov e, and then re ins ta ll the ima ging kit. Warn ing— Pot en tial Da mage : Do not expose the imagin g kit to direct light fo r more than 10 minu tes. Extended exposure to li ght may cause print qua lity problems. Warn ing— Pot en tial Da mage : Do not touch the underside of the ima gin g kit .
Transparency print quality is poor Action Yes No Step 1 From the printer cont rol panel, set the paper type in the Pap er menu to match the paper loaded in the tray. Is the paper type for the tray set to Transparency? Go t o s tep 2. Set th e pape r t ype to Transparen cy.
Action Yes No Step 2 a From the Paper Menu on the printer control panel , check the paper type and paper weight. b Resend the print job. Do vertical void s appear on prints? Go t o st ep 3. The p ro blem is solv ed. Step 3 Check if you are using a recommend ed type of paper.
How is co lor spec ified in a doc ument to be pr inted? Software program s typi cally spe cify the docume nt color using RG B or CMYK co lor combinat ions. Addition ally, t hey let users modify the color of each object in a document . For more info rma tio n, s ee th e help inf orma tio n of your operat ing system .
Object type Color con version tables CMYK Image CMYK Text CMYK Graphic s • US CM YK —Applies color correcti on to approx imate the SW OP (Specificati ons for Web Offset Publ ishing) color output. • Euro CMYK —Applies color c orrection to appr oximate Euroscal e color ou tput.
Action Yes No Step 3 Make sure you are using a recommen de d type of color tra nsparency, and then resend the print job. Does the print on the color transparenc y look light er? The pr oble m is so lve d.
• “Sca nner un it d oes no t cl ose” on page 225 • “Poor c opy qu al ity” on pag e 226 • “Par tial doc ument or photo co pies” on page 227 Copier do es not respon d Action Yes No Step 1 Check if an error or status message appears on the display.
Poor copy quality Action Yes No Step 1 Check if an error or status message appears on the display. Does an error or status message appear? Clear the erro r or status message. Go to step 2. Step 2 Check the quality of the ori ginal document. Is the quality of the original document satisfactory ? Go to step 3.
Action Yes No Step 8 Check for missing or faded text on prints. a From the Copy screen, adjust the settings of the following: • Sharpness —Increase the sharpness settin g. • Contrast —Increase the contrast setting. b Resend the copy job. Do prints have missing or faded text? Go t o st ep 9.
• “Scan job was no t suc cessful” on pag e 229 • “Sca nner un it d oes no t cl ose” on page 229 • “Scanning takes too long or freeze s the computer” on page 230 • “Poor s can ned.
Action Yes No Step 7 Turn off the printer, then wait for about 10 sec onds, and then turn the printer back on. Are the printer and scanner wo rking? The pr oble m is so lve d. Cont act customer support . Scan job was n ot successfu l Action Yes No Step 1 Check the cable connections.
Scan ning take s too long or free zes the comp uter Action Yes No Step 1 Check if other applications are inter fering with the scan. Close all appli cations that are not b eing used. Does scanning still take too long o r freeze the computer? Go t o st ep 2.
Action Yes No Step 6 Check the scan settings. From the Scan screen, make sure the C ontent Type and Content Source settings are correct for the doc ument being scanned. Are the Content Type and Content Source settin gs correct for the document being scanned? Go to step 7.
Embedded Web Server does not open Action Yes No Step 1 a Tur n on th e pr in ter. b Open a Web browser, and then type the prin ter IP address. c Press Enter . Does the Embedded Web Server open? The p ro blem is solv ed. Go t o st ep 2. Step 2 Make sure the printer IP address is correct.
Action Yes No Step 5 Temporarily disable the Web proxy servers. Proxy servers may bloc k or restric t you from accessi ng certain Web sites including the Embedded Web Server. Does the Embedded Web Server open? The p ro blem is solv ed. Con tact you r s yste m support person.
Notices Prod uct i nfo rmat ion Produc t name: Lexmark CX310n a nd CX310dn Machin e type: 7527 Mode l(s): 211, 231 Edition notice June 2013 The foll owing p aragrap h does not ap ply to any co untry where s uch pro visions are incons istent with loca l law: LEXMARK INTERNATIONAL, INC.
Licensing noti ces All li cens ing no tices as sociat ed with this p roduc t can be view ed from th e root director y of the inst alla tion so ftware CD. Trademarks Lexmark, Lexm ark wi th diamo nd desi gn, Ma rkNet , and M ark Visi on ar e tr adema rks of L exma rk I nte rnat ion al, Inc .
Taffy Agfa Corpor ation Times New Roman The Monotype Corporation plc Univers Lin otype-Hell AG and/or its subsid iaries All other trademarks are th e property of their res pective owners. AirPrint and the Air Print logo are tr ademarks of Appl e, Inc.
Static sensitivity notice This s ymbol i dent ifies stat ic-se nsit ive pa rts. Do no t touch in the area s ne ar thes e sy mbols withou t fir st tou ching the metal frame of the print er.
DANGER - Invisible l aser radiat ion when cartr idges are remo ved and interlock defeated. Avoid e xposure to laser beam. PERIGO - Radi ação a laser invisí vel será l iberada se os cartuch os forem r emovidos e o lacre rompido. Evite a expos ição aos feix es d e laser.
Sleep Mode This product is design ed with an energy-saving mode called Sleep Mo de . The Sleep Mode saves energy by lowering power co nsum ption d uring extend ed periods of inactiv ity. Th e Sle ep Mod e is aut omatic ally engage d afte r this produc t is not used for a sp ecified period of time, called the Sleep Mode Timeout .
The FCC Class B limits are d esigned to provide reasonable p rotection against harmful interf erence when t he equipment is operat ed in a reside ntial i nstal lation.
European Community (EC) directives conformity This pro duct is i n con formity wi th th e prot ection requir ements of EC Council directives 2 004/108/EC, 2006 /95/EC and 2009/125/EC on t he approxi m.
Industry Canada (Canada) Cet app areil e st conf orme à la no rme RSS-210 d'Indus try Cana da. S on fon ction nement est soum is aux deux c onditio ns suiva ntes : (1) cet appare il ne do it pas.
Operation is allowed i n all EU and EFTA co untries, but is restric ted to in door use o nly. The manufa cturer of t his pr oduct is: Lexmark Inter national , Inc., 740 West N ew Circle Road, Lexington , KY, 40550 USA. The authorized representat ive is: Lexmark International Te chno logy H ung ári a Kft.
Malt i Bil -p re ż enti, Lexmark In ternat ional, I nc., jidd ikjar a li dan il-prod ott hu wa konfor mi mal- ħ ti ġ ijiet essenzjali u ma dispo ż izzjon ijiet o ħ raj n relevant i li jinsa bu fid-Dire ttiva 1999/5 /KE. Nederlands Hierbij verklaa rt Lexmark Intern ational, Inc.
Limited warranty service The warrant y perio d start s on the date o f orig inal purch ase as shown o n the purchase rec eipt and ends 1 2 months la ter provided that t he warranty period for any s up.
MERCHAN TABILITY , FITN ESS FOR A PARTIC ULAR PURPOSE , AND SATI SFACTOR Y QUAL ITY. ANY WARRAN TIES TH AT MAY NOT BE D ISCLAIMED UND ER APPLICABLE L AW ARE LIMITED IN DURATION T O THE WARRANTY PERIOD. NO WARRANTI ES, EX PRESS OR IMPLIE D, WILL AP PLY AF TER THIS PERIOD.
Patent acknowledgment The use of th is product or ser vice is subject to the reason able, non-di scrimin ator y ter ms in the I ntel lectual Proper ty Rights (I PR) Discl osure of Cert icom Corp. at th e IETF for E lliptic Curve Cryptography (ECC) Cipher Suites for Tra nsport Layer Secur ity ( TLS) impl emen ted in t he produc t or s ervice .
Index Numerics 250 ‑ sheet tray loading 33 650 ‑ sheet d uo tray installi ng 22 loading 33, 37 Symbol s [Color] cartridge low [88.xy] 180 [Color ] cart ridge nearl y low [88.xy] 180 [Color] cart ridge very low, [x] estimated pages rem ain [88.xy] 180 [Type] imaging kit low [84.
configurin g supply notific ation s from the Embe dded W eb Server 161 configurin g the Universal pap er size settin gs 33 connec ting to a wire less networ k using PBC, Push Butt on Config uration me.
Error reading USB drive. Remove USB. 181 Error reading USB hub. Remove hub. 181 Ethernet ne twork preparin g to set up for Ether net printin g 26 Etherne t network se tup using M acinto sh 27 using W .
Load [paper s ource] with [ paper size] 183 Load [paper s ource] with [ paper type] [paper size] 183 Load Manual Feeder with [custom string] 184 Load Manual Feeder with [custom type na me] 184 Load Ma.
paper feed tro ublesho oting mess age remai ns af ter jam i s cleared 197 paper jam s avoidi ng 163 paper jam s, clearin g [x]-page jam, open fro nt door [20y.xx] 172 [x]-p age jam , open fr ont door to clear fuser [202.xx] 169 [x] ‑ page jam, open fron t door to clear dupl ex [23y.
Adjusting c olor 17 9 Change [paper source] to [custom string] 179 Change [paper source] to [custom type name] 179 Change [paper source] to [paper type] [paper size] 179 Close do or 179 Clos e flat bed cover a nd l oad originals if rest arting job [2yy.
printin g confiden tial and ot her held jobs from a M acinto sh com puter 56 from Wi ndows 56 printin g from a mobil e devic e 55 pri nting in bl ack a nd w hit e 54 publicat ions where to find 8 Push.
slee p butt on printer contr ol panel 13 Sleep mode adjusting 129 SMTP ser ver no t set up . Contact syst em administ rato r. 190 SMTP Se tup menu 97 Stand ard Networ k menu 90 Standard network softwa.
partial document or pho to scans 231 scan job was not su cces sful 229 scanner uni t does not close 225, 229 scanning takes too long or freezes the computer 230 U unacc eptable pap er 48 uneven pr int.
デバイスLexmark 28CT550の購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
Lexmark 28CT550をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはLexmark 28CT550の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Lexmark 28CT550の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Lexmark 28CT550で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Lexmark 28CT550を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はLexmark 28CT550の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Lexmark 28CT550に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちLexmark 28CT550デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
