Mitsubishi ElectricメーカーPedion Laptopの使用説明書/サービス説明書
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P edion Owner's Handbook including Quick Star t Guide.
1 QUICK ST ART GUIDE MITSUBISHI PEDION QUICK ST AR T GUIDE This Quick Start Guide gives you the minimum amount of information needed to start working with your new P edion. M ore detailed in formation is provided in the Owner’ s Handbook (the second part of this book).
2 QUICK ST ART GUIDE Connecting to the AC power supply Begin by connecting the P edion to the AC po wer supply . This is necessary becuase the P edion's internal batter y is initially uncharged. 1. Connect the AC adapter to the DC-IN connector on the rear of the P edion.
3 QUICK ST ART GUIDE Charging the internal battery The P edion's internal batter y begins to charge as soon as you connect the P edion to the AC power supply . W e recommend that you let the battery fully charge before using the P edion for the first time.
4 QUICK ST ART GUIDE Attaching the Multimedia Pack Once the P edion ’ s batter y has been fully charged, you can connect the M ultimedia P ack. 1 . Ensure the P edion is turned off. 2 . Close the LCD panel and turn the P edion over . 3 . Slide open the battery and multimedia connector covers on the underside of the P edion.
5 QUICK ST ART GUIDE Starting the Pedion T o start the Pedion 1 . Slide the latches on the sides of the P edion for ward to release the LCD panel, then open it. 2 . Adjsut the angle of the LCD panel until you can view the display comfortably . 3 . P ress the P o wer button.
6 QUICK ST ART GUIDE Using the touchpad The touchpad consists of a touch-sensitive tablet and two buttons, which together perform the same function as a mouse. The left and right touchpad buttons correspond to left and right mouse buttons. F or more information, see the chapter on “T ouchpad and Keyboar d” in the Owner’ s Handbook.
7 QUICK ST ART GUIDE Registering and configuring Windows Registering Windows Y our computer has the Micr osoft W indows operating system already in place or pre-installed , so that it is ready for you to set up when you turn the computer on.
8 QUICK ST ART GUIDE Conserving battery power Tips on conserving battery power ♦ Whenever possible, work with the AC adaptor connected and plugged in to the supply . That way , the P edion ’ s internal battery recharges while you work. ♦ T o pause briefly when working, close the LCD panel.
9 QUICK ST ART GUIDE Normal shutdown T o shut down the P edion safely: 1 . W ait until all the activity indicators on the P edion and M ultimedia Pack sho w ‘ not busy ’. 2 . Remove any diskettes and CDs from the M ultimedia P ack. 3 . T urn off any attached peripherals.
10 QUICK ST ART GUIDE Where to get more information There are various help files av ailable on the computer . In par ticular , you should use Windows Help , which can be accessed from the Start menu, to help with Windows-r elated pr oblems.
MITSUBISHI PEDION OWNER’S HA NDBOOK.
Intel , Pen tium and Pentium II are r egistere d trademarks, and MMX™ is a tr ademark, of Intel Cor poration. Pedi on™ is a trademar k of Mitsu bishi Ele ctric Corporat ion.
OWNER’S HANDBOOK Safety & Regulatory Notices 1 SAFETY AND REGU LATORY NOT ICES General Electr ical safet y The system uses a safety ground and must be earthed. The AC ad apter and power cord is a ‘d isconnect device’ . Ensure tha t the AC adapte r is position ed close to the AC power outlet an d that th e plug is easil y accessible.
OWNER’S HANDBOOK 2 Safety & Regulatory Notices Laser and LED products Any CD -ROM dr ive use d in this s ystem is cl assifie d as a CLASS 1 LASER PRODUCT ac cording to IEC825 Radiation Safety of L aser Produ cts (Equipment Classification: Requirements and User's Guid e) .
OWNER’S HANDBOOK Safety & Regulatory Notices 3 When positionin g the s ystem, ta ke into a ccount an y local or nat ional regulati ons relating to ergonom ic requirements. Anti- stati c precautions Warning Static electr icity can cause permanent d amage to electronic components.
OWNER’S HANDBOOK 4 Safety & Regulatory Notices Standards Safety This pr oduct complies w ith the Europe an safety standard EN60950 which will, when applicable, include the national deviations for the coun try in which it is sold.
OWNER’S HANDBOOK Safety & Regulatory Notices 5 Power Connect ion Typical AC pl ugs 250V E LN E NL 250V E N L 125V 250V N L E 250V BS1363A SHUCO NEMA 5-15P SRAF 1962/DB16/ 87 ASE 1011 U.
OWNER’S HANDBOOK 6 Safety & Regulatory Notices Connecting t o the AC power supply Important Any per ipheral equip ment that requir es an AC power cord must be ear thed. Use the followin g guidance to connect the componen ts togethe r. It is importan t that you take each step in the order indicat ed.
OWNER’S HANDBOOK Contents i CONTENTS 1 Welcome Picto rial guide t o the Pedion ................................. 1/2 Picto r ial guid e to the Multi media Pack ................. 1/5 Backing up the pre-installed software .................... 1/8 General advice .
OWNER’S HANDBOOK ii Contents 6 BIOS Setup Using the Setu p utility ......................................... .6/1 The most u seful options wit h in Setu p ................... 6/5 7 Troubles hooting Pedion ............................................
OWNER’S HANDBOOK Welcome 1/1 1W E L C O M E This firs t chapter gives you a quick tour of your new Mitsu b ishi Pedi on mobile com puter. It lists the special features of t he comput er and has pictorial guides t o help you identi fy the various parts.
OWNER’S HANDBOOK 1/2 Welcome Pictori al guide t o the Pedion 1 6 9 11 3 4 5 2 10 12 7 8.
OWNER’S HANDBOOK Welcome 1/3 1 LCD panel 2 1 Num Lock light A Caps Lock light Scroll Loc k light 3 PC Ca rd Sl ot 0 (Ca rdBus/Zoomed Vide o) 4 PC Card Slot 1 (CardBus) 5 Emerge ncy OFF ho le (if the.
OWNER’S HANDBOOK 1/4 Welcome 5 4 3 2 1 6 7 1 DC-IN co nnector (for AC adapt er) 2 Security n otch (for attach ing an anti- theft cha in) 3 Infrar ed communication por t 4 USB port (behind protect iv.
OWNER’S HANDBOOK Welcome 1/5 Pictori al guide t o the Multi media Pack By attach ing the M ultimedia Pack to your Pe dion, you can use diskettes and CD-ROMs, and connect variou s peripheral d evices.
OWNER’S HANDBOOK 1/6 Welcome 6 5 4 3 2 1 7 8 9 10 11 13 14 15 16 17 18 12 1 Stereo speaker (left ) 2 Line/microphon e input ja ck 3 Audio output jack (ste reo) 4 Diskett e (floppy di sk) drive 5 Dis.
OWNER’S HANDBOOK Welcome 1/7 To attach the Mul timedi a Pack 1. Shut down the Pedion . 2. Close the LCD panel and t urn the Pedio n over. 3. Slide op en the batt ery and multi media connector covers on th e underside of the Pedion.
OWNER’S HANDBOOK 1/8 Welcome Backing up the pr e-instal led softw are Creati ng an emergency st artup dis k We strongly recommend t hat you create an emergency startu p disk. This wi ll enable you to st art Windows in the event of your existing Wi ndows software becoming cor rupted.
OWNER’S HANDBOOK Welcome 1/9 General advi ce As a portabl e computer, this ma chine is de signed to be used i n variou s environment s. The following para graphs contain guidelines in carin g for yours elf and your computer. Place the compu ter on a firm, level surface if possible, away from vibratio n.
OWNER’S HANDBOOK 1/10 Welcome Avoid using the co mputer when placed directly on y our lap for long peri ods. It can ge nerate enough heat to cau se low-temperat ure burns. (redness or blist ers) When positionin g the computer , ta ke into accou nt any local or nat ional regulat ions relat ing to ergono mic requi r ements.
OWNER’S HANDBOOK Touchpad & Keyboard 2/1 2 TOUCH PAD & KEYBOARD Using t he touchpad The touch pad cons ists of a touch-se nsitive tabl et a nd two buttons, which toge ther pe rform th e sa me funct ion as a mou se. The left and right t ouchpad buttons cor res pond to le ft and r ight mouse b uttons.
OWNER’S HANDBOOK 2/2 Touchpad & Keyboard Mouse Proper ties Double-cli ck the Touchp ad icon in the Windows taskbar to o pen the Mouse Propert ies dialog. Touchpad icon You can use this dialog to con figure many a dditional features of t he touchpad.
OWNER’S HANDBOOK Touchpad & Keyboard 2/3 Using t he keyboard The Pedio n’s keyboard works just like a full-siz ed computer keyboa rd, but some keys have additiona l functions. Locking keys The keyboard has so me locking keys whose stat us is indicated b y the l ights on th e uppe r l eft edg e of the computer.
OWNER’S HANDBOOK 2/4 Touchpad & Keyboard Orange function key s S o m e k e y s h a v e a d d i t i o n a l f u n c t i o n s , m a r k e d i n oran ge. Hold dow n the Fn key while pressing the required “orange” key t o access these functions.
OWNER’S HANDBOOK Diskette, CD-ROM & Audio 3/1 3 DISKETTE, CD-ROM & AUDIO Using the di skette (f loppy disk) dr ive You can use ei ther 1.44 Mbyt e (2HD) or 720 Kbyte (2D D) 3. 5-in ch diskette s in the Mul timedia Pack’ s diskette drive. Advi ce on handling dis kettes Never touch the disk sur face ben eath th e metal shutter .
OWNER’S HANDBOOK 3/2 Diskette, CD-ROM & Audio To inser t a disket te Push th e diske tte into the drive, metal sh utter foremo st, and wi th the label side facing upwards , until it clicks into pl ace. To eject a di skette 1. Ensure that the diskette a ctivity l ight is off.
OWNER’S HANDBOOK Diskette, CD-ROM & Audio 3/3 Using t he CD-R OM dr ive You can use eit her audio or data compact di scs (CDs) in the M ultimedia Pa ck’s CD -ROM dr ive. Advi ce on handling CD s Make sure the CD drive i s empty befo re turning off the Pedion.
OWNER’S HANDBOOK 3/4 Diskette, CD-ROM & Audio To load a CD 1. Turn on the P edion. 2. Press the CD eject bu tton. The CD tray comes out about 1 .5 cm. 3. Pull the CD tray out to its full est exte nt. 4. Set the CD on th e CD tr ay, w ith the lab el s ide uppermost.
OWNER’S HANDBOOK Diskette, CD-ROM & Audio 3/5 Using t he audio features The Pedion has a 3.5 mm st ereo mini-jack for audio out put, plu s an internal micro phone and mono speaker. The Mul timedia Pa ck has a l ine/microph one input and a stereo au dio out put jack, plu s internal st ereo speakers.
OWNER’S HANDBOOK 3/6 Diskette, CD-ROM & Audio Audio i nput The line/mi crophone input jack on the Mu ltimedi a Pack can accept input from a cassette, CD , mini- disk or DAT player, hi-fi equ ipment or a self-powered microphone .
OWNER’S HANDBOOK Battery & Power Management 4/1 4 BATTERY & POWER MANAGEM ENT Using bat tery power The Pedion can operat e from its internal batt ery for up to 1.8 hours, dependin g on the pr ograms you are running and ho w much use you make of the hard disk and CD- ROM drive.
OWNER’S HANDBOOK 4/2 Battery & Power Management Recharging t he internal battery The Pedion ’s in tern al b atter y begin s to rech arg e as soon as you connect the P edion to th e AC pow er supply. The Pe dion’s Batte ry Sta tus ligh t is oran ge whil e the batte ry is recharging, green when i t is recharged.
OWNER’S HANDBOOK Battery & Power Management 4/3 Low-b attery warning Window s di splays a low-battery warning when the batte ry is almost ex hauste d. The Pedion switches to Disk S uspen d mode about th ree minutes l ater . When yo u see a low-batt ery warning, y ou should imme diately connect the AC ad apter.
OWNER’S HANDBOOK 4/4 Battery & Power Management To remove the Batte ry Pack 1. If the Multime dia Pa ck is attach ed, r emove any CD or dis kette from th e drive s. 2. Shut down or suspend th e Pedion. 3. Close the LCD panel. 4. Slide apa rt the two latch es on th e fron t of the Battery Pa ck, then l ift the P edion off the Battery Pack.
OWNER’S HANDBOOK Battery & Power Management 4/5 Checking the bat tery l evel (2) Pre ssing the Batter y Leve l button on the right- han d side of the Battery P ack il lumina tes a r ow of four battery level indic a tors.
OWNER’S HANDBOOK 4/6 Battery & Power Management Options f or power management The Pedi on has several modes t hat can be used to conserve power. The Pedion can also su ppress power to components that are i dle or unused f or longer than a certain interval.
OWNER’S HANDBOOK Battery & Power Management 4/7 Disk dr ive l ow power mode The Power Propert ies of t he hard disk can be configured under Windo ws to suppress power after specified per iods of inactiv ity, dependin g on wheth er or not t he Pedion is runni ng from t he AC power supply or its own ba tteries .
OWNER’S HANDBOOK 4/8 Battery & Power Management More about D isk Suspend mode In Disk S uspend mode your unsaved work and the Window s envir onmen t are writte n to the P edion’ s hard di sk before t he power i s turned off. A spec ial area of t he hard disk is reserved fo r this purpose.
OWNER’S HANDBOOK Battery & Power Management 4/9 To restore the system from Disk Suspend mode Press the Power butt on (if there has been a low- batte ry wa rnin g, conn ect the A C ada pter fir st). To set up an A uto Suspend ti meout 1. Star t the Se tup utility.
OWNER’S HANDBOOK 4/10 Battery & Power Management More about Memor y Suspend mode In Memor y Suspend mode your un saved wor k an d the Window s en viron ment a re wr itten to th e Pedion ’s memory before the power is suppre ssed. W hile in this mode, the Power Status light is oran ge.
OWNER’S HANDBOOK Connecting optional devices 5/1 5 CONNECT ING OPTIONAL DEV ICES It is possi ble to connect various o ptional d evices, either directl y to the Pe dion or to th e Multime dia Pack. This chapter provides a dvice on the types of devices that can be con nected, an d how to connect them.
OWNER’S HANDBOOK 5/2 Connecting optional devices Install ing a PC C ard There are t wo PC Card slots o n the left si de of the Pedion. Ea ch slot ca n accommodate eith er a Type I (3.3 mm) or a Ty pe II (5.0 mm) card. Slot 0 (towards the rear) can accep t PC Cards with either CardBus or Zoomed Video ( ZV) fun ctions; Slot 1 accepts Card Bus only.
OWNER’S HANDBOOK Connecting optional devices 5/3 The tw o eject button s fold in differe nt directions . 4. Connect an y necessar y cable to th e PC Ca rd. 5. Configu re the PC Card software. To remove a PC Card 1. Follow t he procedure for t erminating card operati ons under Windo ws.
OWNER’S HANDBOOK 5/4 Connecting optional devices Connecting an i nfrared devi ce The Pedion can u se the same kind of infrared signal as that u sed by a TV or vide o remote control to communicate with a nother computer or per ipheral device. The Pedion supports the IrDA 1.
OWNER’S HANDBOOK Connecting optional devices 5/5 Infrared Monit or An Infrared Moni tor program is provided t o help you keep tr ack of the Pedion’ s infr ared activity. The Infrared Monitor c an normally be op ened by d ouble- clicking th e Infra red icon in the Win dows tas kbar .
OWNER’S HANDBOOK 5/6 Connecting optional devices To displ ay the Infrar ed icon Follow thi s procedure if the Infrared icon is not present in the Wi ndows taskbar. 1. Click the Start button in the Win dows ta skb ar, point at Settings and then c l ick Control Panel .
OWNER’S HANDBOOK Connecting optional devices 5/7 11. In the Add New Hard ware wizard, click Next . 12. Click No in answer t o the question “Do y ou want Windo ws to search for you r new hardware?”, and then c l ick Next . 13. Select t he Infrared en try in th e Ha rdwa re Types list, and click Nex t .
OWNER’S HANDBOOK 5/8 Connecting optional devices Connecting a U SB device The Pedion and t h e Multi media Pack each have one USB (Universal Serial B us) port. If the Pedio n is docked wit h the Mult imedia Pack, bot h ports can be used sim ultaneou sly.
OWNER’S HANDBOOK Connecting optional devices 5/9 Connecting a pr inter ( or other paral lel por t device) You can connect a printer to the pa ral lel por t of the Multimedia P ack. The P edion ar rive s with the para lle l port is se t to Bi- Direct ional mo de.
OWNER’S HANDBOOK 5/10 Connecting optional devices Connecting a ser ial port device You can connect a device such as a modem or bar code scanner to t he serial port of t he Multimedi a Pack. Note When d isconnecting th e serial d evice, turn off th e device before you sh ut down the Pedion.
OWNER’S HANDBOOK Connecting optional devices 5/11 Connecting an ext ernal keyboard or mouse To connect a keyboar d 1. Shut down the Pedion . 2. Plug t he keyboard (or nu meric keyp ad) into the keyboard p ort on the rear of t he Multimedi a Pack. 3.
OWNER’S HANDBOOK 5/12 Connecting optional devices Connecting an ext ernal monit or You can connect a n extern al col our monitor to th e monit or port of t he Multimedi a Pack. Note The screen resol ution and refresh ra te of the LCD panel must be suppor ted by the external monitor.
OWNER’S HANDBOOK Connecting optional devices 5/13 7. Click the Ne oMagic ta b. 8. Click Display Options . 9. Select Monit or , LCD Pa nel or Mo nitor/ LCD accord ing t o whether y ou want to d isplay Window s on the exte rna l monitor , the LCD panel , or b oth at th e same time.
OWNER’S HANDBOOK 5/14 Connecting optional devices.
OWNER’S HANDBOOK BIOS Setup 6/1 6 BIOS SETUP Using th e Setup ut ility The BIOS (Basic Input /Outpu t System) mediates between t he computer’s hardware – t he processor, memory , and so on – and its so ftware – the operating system and your progr ams.
OWNER’S HANDBOOK 6/2 BIOS Setup There are m a ny param eters which can be changed in the Setu p utili ty. These can easily be reviewed by brow sing thr ough the Se tup utility itsel f, an d ar e therefore not co vered in detail here. Getting hel p in Setup You can ge t gene ral hel p about th e contr ol keys at an y time by pre ssing the F1 key.
OWNER’S HANDBOOK BIOS Setup 6/3 Press To F1 or Alt-H View a general help topic. Press Esc to close the help window. Esc Exit t he current menu. Left or Right arrow Select a di fferent menu. Up or Down arrow Select fields on t he current menu . Plus ( + ) or F6 or Spacebar Select the next value for t he current field.
OWNER’S HANDBOOK 6/4 BIOS Setup Saving changes and exiting S etup To save changes, wi thout exiting Setup 1. Press E SC to m ake the Exit screen appear. 2. Select t he Save Changes option an d press the Enter key. Th e Setup C onfirma tion dia log appears.
OWNER’S HANDBOOK BIOS Setup 6/5 The most useful opt ions wit hin Setup Advanced, I/O D evice C onfigurati on Use th e options in this sub -men u to config ure th e serial, infrared and parallel po rts. The IR port ( Seria l Por t B) is initia lly s et to IrDA 1.
OWNER’S HANDBOOK 6/6 BIOS Setup 4. In the Set S upervisor Pass word dial og, type the passwo rd, press Enter , typ e it ag ain for confirma tion, the n pres s Enter again. 5. Press Enter to save t he password and cont inue. 6. If you want the password to be requested every time you star t the P edion, s et Password on boot to “Enabled ”.
OWNER’S HANDBOOK Troubleshooting 7/1 7 TROUBLESHOOTING This ch apter offe rs a dvice if you suspe ct a fault with your computer. It is concer ned main ly with pr oble ms caused by the comput er itself; problems more often arise fro m ot her sources such as y our operating syst em or appl ication softwa re.
OWNER’S HANDBOOK 7/2 Troubleshooting Pedion Problem Possible solutions Can not turn syste m on If using the inte rna l ba ttery, it may ne ed to be ch arge d. If usi ng the AC adapter, chec k that it is connec ted properly and that the power s upply is turn ed on a t the AC outlet.
OWNER’S HANDBOOK Troubleshooting 7/3 Hard Disk Drive (HDD) Problem Possible solutions System does n ot boot from disk Use BIOS Setu p to c heck that the hard disk drive (p rimary master) is defined correctly and t hat the boot o ptions are also co rrect.
OWNER’S HANDBOOK 7/4 Troubleshooting Intern al batte ry or Battery Pa ck Problem Possible solutions Batt ery will not fully charge, or batte ry life is very short Mak e sure you a re ch argin g the b atter y correctl y. Re fer to the cha pter on “Bat tery and Power Management”.
OWNER’S HANDBOOK Troubleshooting 7/5 Serial port devi ce Problem Possible solutions Serial device does not work Check that the seria l devi ce is turn ed on. Check the cab le conn ection. Check that the Pedi on is properly connected to the Multi media Pack.
OWNER’S HANDBOOK 7/6 Troubleshooting Problem Possible solutions PC Card stops wo rking after Pedion has been su spended S u s pe nd m o de s ho u ld n ot be u s e d w i t h co mm un i c at io n P C Ca r d s , a s i t affects th e remote con nection .
OWNER’S HANDBOOK Troubleshooting 7/7 Printer Problem Possible solutions Prin ter does not print Check the prin ter cabl es and con nections. Make sure the p rinter was t urned on befo re turning on the Ped ion. Check that the Pedi on is properly connected to the Multi media Pack.
OWNER’S HANDBOOK 7/8 Troubleshooting External moni tor Problem Possible solutions Nothing a ppear s on the exter nal monitor Check that the m onitor cable is properly connected. Check that the displa y is turned on . Check that the Pedion is not in a power- savin g mode.
OWNER’S HANDBOOK Troubleshooting 7/9 Infrared communicati on Problem Possible solutions The infrared feature does not work Make sure the su rface of the infrared port is clean. Make sure there is a clear li ne-of-sight between the Pedion and the infra red device and tha t there is nothin g obstructing th e infra red b eam.
OWNER’S HANDBOOK 7/10 Troubleshooting Microphones, headphones and audio Problem Possible solutions No sound com es from the Pedion’ s audio output spea ker or inter nal speake r When the Pedion is do cked with the Mult imedia Pack, these things are disabl ed.
OWNER’S HANDBOOK Appendix A/1 A APPENDIX I/O Address map You can chang e the se ttings us ed by the seria l, pa ral lel and infr are d ports with the BIOS Setup util ity.
OWNER’S HANDBOOK A/2 Appendix Address Device 1F0 – 1F7 Hard di sk select 201 Joyst ick 220 – 22F Audi o (default) 274 – 277 ISA Plug & Play 2F8 – 2FF Infrared p ort (COM 2) 330 – 331 M.
OWNER’S HANDBOOK Appendix A/3 IRQ table You can chang e the in terrupt us ed by the seria l, pa ral lel and infr are d ports with the BIOS Setup util ity.
OWNER’S HANDBOOK A/4 Appendix Priority IRQ Cause of interrupt 14 I RQ4 Serial p ort @ 3F8h (factory d efault ) 15 I RQ5 Aud io (facto ry def ault) 16 I RQ6 Diskette driv e contro ller 17 I RQ7 Parallel po rt @ 378h (f actory def ault) DMA channel s The parallel po rt in ECP mode requi res either DMA1, DMA2 or DMA3.
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Mitsubishi Electric Pedion Laptopをまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはMitsubishi Electric Pedion Laptopの技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Mitsubishi Electric Pedion Laptopの取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Mitsubishi Electric Pedion Laptopで得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Mitsubishi Electric Pedion Laptopを既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はMitsubishi Electric Pedion Laptopの不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Mitsubishi Electric Pedion Laptopに関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちMitsubishi Electric Pedion Laptopデバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
