Olivettiメーカー3501MFの使用説明書/サービス説明書
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Operation Manual d - Copia 35 0 1 / 3501MF d - Copia 4 5 0 1 / 4501MF Be sure to become thoroughly f amiliar with this manual to gain the maximum benefit from the product. Before installing this product, be sure to read the installation requirements and cautions sections.
PUBLICATION ISSUED BY: Olivetti S.p.A. Gruppo Telecom Italia Via Jervis, 77 - 10015 Ivrea (ITALY) www.olivetti.com Copyright © 200 6 , Olivetti All rights reserved The manufacturer reserves the right to carry out modifications to the product described in this manual at any time and without any notice.
Wa r r a n t y Whi l e every effort has been made to make th i s document as accurate and helpful as possible, Olivetti S.p.A. makes no war r a nty of any kind with regard to i t s content. All i nfor m at i on included herein i s subject to change without n otice.
DIRECTIVE 2002/96/CE ON THE TREA TMENT , COLLECTION, RECYCLING AND DISPOSAL OF ELECTRIC AND ELECTRONIC DEVICES AND THEIR COMPONENTS INFORMA TION 1. FOR COUNTRIES IN THE EUROPEAN UNION (EU) The disposal of electric and electronic devices as solid urban waste is strictly prohibited: it must be collected separately .
P ar t 1: General Inf ormation.
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0-1 PR ODUCT CONFIGURA TIONS The tab le below sh ows the prod uct models cov ered b y this manual . (As of March 2 00 6 ) OPERA TION MANU ALS The f ollowing o per ation man uals a re pro vided f or the machi ne . Please read the appro priate man u als as nee ded f or the features you wish to lear n a bout.
0-2 Improper installation may damage this product. Please no te the following during initial installation and whenever the machine is moved. 1.The machine should be installe d near an accessible power outlet for easy connection. 2.Be sure to connect the powe r cord only to a power outle t that meet s the specified voltage and current requirements.
0 - 3 C A UTIONS 1 . Do n ot t o u c h t he p ho t oc o nd u c t i v e d r u m. Sc r a t c hes or s m ud g es o n t h e d r um w ill cau s e di r t y p r int s . 2 . T h e f u s i ng u n it is e x tr e m ely h o t. E x e r cise c a r e in t h is a r e a .
CA UTIONS 0-4 Laser Inf ormation Wave length 785 nm +10 nm -15 nm Pulse times North America: 35 cpm model: (4.1 µs ± 4.1 ns)/7 mm 45 cpm model: (5.7 µs ± 5. 7 n s )/7 mm Europe: 35 cpm model: (3.8 µs ± 3.8 ns)/7 mm 45 cpm model: (4.4 µs ± 4. 4 n s )/7 mm Output power 0.
0-5 CONTENTS Page PRODUCT CONFIGURATIONS ...... ...................... ...... 0-1 OPERATION MANUALS........................ ................ ...... 0-1 INSTALLATION REQUIREM ENTS ................... ........... 0-2 CAUTIONS......................... ..
CONTENTS 0-6 CHAPTER 5 CONVENIENT COPY FUNCTIONS SPECIAL MODES .......... ............................ ............ ...... 5-2 General procedure fo r usi ng special functi ons ..... 5-2 Margin shift ..... ................. ................. ..
1-1 CHAPTER 1 BEFORE USING THE PR ODUCT This chapter contains basic i nformation that should be read before us ing the product. Page INTRODUCTION ........... .......................................... ......................... ...... 1-2 MAIN FEATURES .
1-2 INT R ODUCTION Th a n k you f o r p u rch a si n g a Olivetti d igital m u lt i f u n cti o n copi e r . Please read this manual before using the machine. In par ticular, be sure to read "INSTALLATION REQUIREMENTS" before using the machine.
1-3 1 MAIN FEA TURES The digital m ultifunction copier is capab le of perf or ming a variety of functions . This page sho ws f eatures related to the copy function. ● Sor t mode See page 1-3 ● Group mode See page 1- 3 ● 2-sided Cop y See page 1-3 (When the duple x module is installed .
MAIN FEA TURES 1-4 Reduction / Enla rg em ent See page 4-15 Copies can be enlarg ed or reduced to the d esired size. XY Zoom See page 4-18 Separate rat io settings can be sele cted for the length and width of a copy. Margin Shift See page 5-3 Margins can be added to copi es.
MAIN FEATU R ES 1-5 1 Job Build S ee p a g e 5 - 8 When y ou h a v e a v e r y large n umber of o r i g in a l s , the pages can be s c anned in s et s . T a ndem Co p y See p a g e 5 - 9 T w o m a c h in e s c an be u s e d t o r u n a l a r g e co p y j o b in pa r alle l .
MAIN FEA TURES 1-6 Card Shot See page 5-26 The front and bac k of a card can be copi ed onto one sheet of paper . This function is conv enien t f or making copies f or cer tification purposes and helps sav e paper . Job programs See page 5-41 V arious steps of a cop y operation can be stored as a progr am, and up to 10 pro grams can b e stored.
MAIN FEATURES 1-7 1 Pa ge numbering See page 5-34 Page numbers can b e added to copies. T ext See page 5-38 Entered text can be added to copies. Interruptin g a copy run See page 5-43 A copy job in progress ca n be interru pted for a rush job.
MAIN FE A T URES 1-8 Hole pun c h i n g See p a g e 3 - 1 7 Co p i es can be p u nch e d to a dd h ole s . Docu m e nt filing function See CHA P TER 7 A doc u me n t im a ge can b e st o r e d on t h e h a rd d i sk. A s t o r ed fi l e can e asily b e call e d up and p r in t e d or t r a n s mi t t e d.
1-9 1 P AR T NAMES AND FUNCTIONS Exterior (1) Bypass tra y* (2) Exit tr ay* (3) A utomatic document f ee der (See page 4-2.) This automatically feeds and scans multiple sheet originals.
P ART NAMES AND FUNCTION S 1-10 Interior ( 14 ) Duplex module side co ver Open when a misf eed has occurred in the duple x module. ( 15 ) Side co ver latc h Push up to open the side co v er when a misf eed has occurred in the main unit. ( 16 ) Fusing unit Lift up to open the side co v er when a misf eed has occurred in the main unit.
PART NAMES AND FUNC TIONS 1-11 1 P ar t names and functions of peripheral de vices ( 1 ) U pp e r e x it tr a y e x t e n s ion ( AR- TE 4 ) Mount this unit to the u pper paper exit tray. This extension is needed to support lar ge size paper. ( 2 ) F i n i s h e r ( AR-FN6 ) Output sheets can eith er be sorted in page ord er or grouped by pa ge.
P ART NAMES AND FUNCTION S 1-12 ■ Other optional equipment ● Pr i n t er s e r v er c a r d ( AR- NC7) This is an NIC card (Netw or k Interf ace Card) that is required to use the netw ork printer and netw ork scanner function s.
PART NAMES AND FUNC TIONS 1-13 1 Operation panel (1) T ouc h panel The machine status , messages and touch ke ys are displa yed on the panel . The document filing* 1 , cop y , netwo rk scanner* 2 , and f ax* 3 func tions are used by swit ching to the screen f or the desired function.
P ART NAMES AND FUNCTION S 1-14 T ouc h panel The touch panel scr eens sh own in this manual are printed images, and may appe ar diffe rent from th e actual screens. Using the touch panel [Example 1] Items on the touch panel are easily selectable by touching the key ass oci- ated with the item with a finger.
PART NAMES AND FUNC TIONS 1-15 1 ■ Job status screen (common to print, co py , fax, network scan and Internet fax) This screen is displa y ed when the [JOB ST A TUS] k e y on t he operation pa ne l is pressed.
P ART NAMES AND FUNCTION S 1-16 (3) [PRINT JOB] ke y This displa ys the print job list of print mode (cop ying, printing, f ax reception, Internet f ax reception, and self printing).
1-17 1 TURNING THE PO WER ON AND OFF Use the power switch on the front of the machine to turn the power on or off. Power switch "OFF" position "ON" position CA UTION Before turning o ff the main power switch, make su re that the communication and data indicator s are not blinking on the operation panel.
1-18 A UDITING MODE Auditing mode can be enabled to keep track of the n umber of p ages printed and tran smitte d (scanned) b y eac h account (up to 500 accounts can be established).
2-1 CHAPTER 2 MANA GING THE MA CHINE This chapter e xpla ins how to load pa per , replace the toner car tridge, and remov e pape r misf eeds. It also co ntains inf ormation about supplies . Pa g e LOADING P APER .......... ............................
2-2 L O ADING P APER If the paper runs out d u ring printing, a mes s age will appear in the display. Foll o w the p r oc e du r e b e low to l o ad p a p e r. Loading paper in paper tr a y 1 1 Pull out p aper tr a y 1. Gently p u ll t h e t r ay o u t until it stops.
LOADING PAPER 2-3 2 Specifications of paper tra ys The specifications for typ es and sizes of paper that can be used in each tray are shown be low. Tr a y Tr a y N o . (tra y name) Applicable paper types Applicable paper siz es Pap e r weight Paper tray 1 Tray 1 Plain paper (Refer to the next page for applicable plain papers.
L O A DI N G P APER 2-4 Appli c a b le pl a i n p a p e r F o r satisfacto r y r e sults, pl a i n p a per must co n f o r m to the foll o wi n g r e q u ire m ents. Applica b le special paper F o r satisfacto r y r e sults, speci a l p ap e r m u s t c o nform to the following requirement s .
LOADING PAPER 2-5 2 Setting the paper ty pe and paper size Follow these steps to cha nge the paper ty pe setting if the paper type is changed in either paper tray. For the paper types that can be used in each tray, see page 2-3. 1 Press the [CUST OM SETTINGS] ke y .
LO A DING P APER 2-6 7 Select the size of paper that was loaded in the tray . Touch the appropr iate keys (checkboxes). 8 T ouc h the [OK] key in the size setting screen. You will return to the tray setting screen of step 4. 9 Select output functions that can be use d with the selected tra y .
LOADING PAPER 2-7 2 Pr ogramming and editing paper types To program or edit the name of a paper type or set paper attributes, follow the steps below. 1 Follo w ste ps 1 and 2 of "Settin g the pape r type and paper size" (page 2-5) 2 T ouch the [P APER TYPE REGISTRA TION] key .
LO A DING P APER 2-8 Loading paper in the m ulti purpose dra wer The method of loading paper into th e multipurpose drawer is the same as for paper tray 1 described on page 2-2. For specifications of pape r, see page 2-3. When loading e nvelopes, po stcards or tr ansparency film, follow the descriptions below.
LOADING PAPER 2-9 2 Printing onto en velopes Do not use envelopes that have metal clasps, p lastic snaps, string cl osures, win dows, linings, self-adhesive patches or synthetic materials. Atte mpting to print on these may cause misfeeds, inadeq uate toner adher ence or other trouble.
L O A DI N G P APER 2-10 Q Loading transparen c y film B e s u re to load the transparen c y f i lm with the white label side up. Make s u re no image will be p r inted on the label. P r inting on the l a bel m a y cause sm u dg e s o n pr i n ts. Tr a n s p a r e n cy film m u st be s e t in the po r trait o r ie n t a t i o n.
LOADING PAPER 2-11 2 Loading paper in the stand/MPD & 2000 sheet paper dra wer Upper paper tra y: The upper pa per tr a y is equiv alent to the mult i purpose dra wer . The metho d of loadin g paper and the paper that can be used are the same as f or the multi purpose dra wer .
2-12 CUST OM SETTINGS The items that can be set with the custom settings are sh o wn belo w . ● T otal count . . . . . . . . . . . . . . . . . . The n umber of pages processed b y the machine and optional equipment can be displa yed. (See page 2-1 4) ● Default settings .
CUSTOM SETTIN GS 2-13 2 5 T ouch the [D A TE FORMA T] key . The follow ing screen appears. 6 If you wish to change the format of the date and time, touch the desired f ormat keys . Touched keys are hig h ligh te d. The selected format is applie d to lists printed out in "LIST PRINT" .
CUST OM SETTINGS 2-14 About the settings Q T otal count This displays the following sheet coun ts (the counts that can be d isplayed vary depending on the options installed): (1) Number of pages output by the machine. (2) Number of original pages transmitted by the machine.
2-15 2 REPLA CING THE T ONER CAR TRIDGE When toner runs low, a message will appear to inform you th at the toner cartridg e must be replaced. Follow the st eps below to replace th e toner cartridge. 1 Open the fr ont co ver . 2 Lower the cartridge lock le ver .
2-16 S T OR A GE OF SUPPLIES Sta n da r d sup p lies for t h is p r od u ct t h at c a n r e p l aced by t h e user i n cl u de p a p e r, to n e r ca r t r i d g es, a n d st a p le cart r i dg e s for t h e fi n i she r .
2-17 2 MISFEED REMO V AL When a misfeed has occurred during pr inting, the message "A MISFEED HAS OCCURRED". will appear in the touch panel display of the operation panel and printing including copying an d fac simile output will stop. The approximate misfeed locations are in dicated with " " shown in the illustration below.
MISFEED REMO V AL 2-18 Misfeed in the transport area , fusing area, and exit area 1 Unlatch the dup lex module and slide it to the left. Unlatch the module and gently move the module away from the machine. If the machine is not equipped with a duplex module, open the s ide cover similarly.
MISFEED REMOVAL 2-19 2 Misfeed in the duple x module 1 Unlatch the dup lex module and slide it to the left. Unlatch the unit and gently move the module away from the machine. 2 If the duplex module has an e xit tra y , rotate it up out of the wa y and open the co ver of the duplex module.
MISFEED REMO V AL 2-20 Misfeed in the paper f eed area Q Misfeed in paper tra y 1 1 Unlatch the dup lex module and slide it to the left. Unlatch the module and gently move the module away from the machine. If the machine is not equipped with a dup lex module, open the side cover similarly.
MISFEED REMOVAL 2-21 2 Q Misfeed in the m ulti purpose dra wer 1 Unlatch the dup lex module and slide it to the left. Unlatch the module and gently move the module away from the machine. If the machine is not equipped with a dup lex module, open the side cover similarly.
2-22 REMO VING AN ORIGINAL MISFEED Remo ving a misf ed original fr om the automatic document feeder If an original misfeed o ccurs in the automatic document fe eder, follow the step s below to remove the misfed original. Check locations A and B in the diagram at left to remove the or iginal.
2-23 2 T R OUBLESHO O TING Ch e c k the foll o wi n g t r o u bl e s h ooting list bef o r e r eq u esting se r v ice as m a n y p r o b l e ms c a n be f i xed b y the u s e r. If y o u a re u na b le to s o lve t h e p r obl e m by c h ecki n g the list, t u rn o f f the p o wer switch, u n plug the power c o r d .
T R O U B L E S HO O T I N G 2-24 Pri n t i ng st o ps b e f o re the job is finished If too m a ny p ag e s coll e ct on the o u t p ut tr a y , the t r ay full s e nsor activ a t e s and st o p s pri n ting. Re m o ve t h e p a per f r om the o u tput tray.
TR O U BLESHOO T ING 2-25 2 Pri n t e d pa p er is wrin k led or the im a ge r ubs off ea s ily. Is p a p e r oth e r t h an Olivetti - r e comm e n d ed p a p e r b e ing use d ? Use Olivetti - r eco m m e n ded p a p er. (P a ge 2 - 1 6 ) Is paper size or weight out of the allowable range? Use paper in the allowa ble r ange.
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3-1 CHAPTER 3 PERIPHERAL DEVICES This chapter describes op erating in structions for the Mail-Bin Stacker, the Finisher, the Saddle Stitch Finisher, an d the Duplex Module. Page DUPLEX MODULE ................ ................. ................. ......
3-2 DUPLEX MODULE If a duplex module is installed, printing onto bo th sides of paper can be performed. Two types of duplex m odules are a vailable: duple x module/ bypass tray and d uplex modu le. The de scriptions in this manual are for the du plex module/bypass tray.
D U PL E X MO D ULE 3-3 3 Loading paper in the b ypass tr a y T h e b y p a ss t r a y c a n b e used f o r plain p ap e r and speci a l p a per i n cl u di n g l a b e l s . Up t o 100 sh e e t s of st a n d a r d p ap e r can b e s e t. F or pa p er t y p e s t hat c a n be u s e d in t he b y pass t r a y , r e f er to p a g e 2 - 3.
DUPLEX MODULE 3-4 T r oubleshooting (concerning the duple x module) Check the list below before calling for service. Prob lem Check Solution or cause The machine will not print duplex prints. Message in dicating the paper ty pe cannot be used for two-sided printing displayed? Special paper cannot b e used for two-sided printing.
3-5 3 MAIL-BIN ST A CKER The mail-bin stac k er h as 7 mail bi ns which can each be desig nate d to receiv e printed output from a user or a g roup of users . Output paper in the cop y mode and the f ax mode will be delivered to th e top tra y of the stacker separ ated from printed output.
MAIL-BIN ST ACKER 3-6 Misfeed in the mail-bin stac ker If a misfeed has occurred in the mail-bi n stacker during printing, remove the misfed pape r following the procedure below. 1 Open the top co ver . Move the tab in the direction of th e arrow as shown in the illustration to open the top cover.
3-7 3 FINISHER T h e f i nis h er c a n d eli v e r coll a t ed s e ts e i t h er st a pl e d o r u ns t apl e d. Uns t apl e d s e ts can be o ff s e t st a ck ed f r om t he p r e v io u s set f o r e a sy sep a r a t i on o f t he se t s .
FINISHER 3-8 Finisher functions Sort mode Sorted sets will be delivered. Offset mode Gr oup mode Groups of prints or copies of the same page will be delivered. Sets will move from side to side so that each set or group will be offset from the previous set or group for easy separation.
FINISHER 3-9 3 Using the finisher functions When the [OUTPUT] k e y on the main screen of cop y mode is touched , a screen f o r selecting the sort/group/staple sor t functions and selecting an e xit tra y will appear . As a selection is made , the touch ke y for the selection will be highlighted.
FINISHER 3-10 Staple car tridg e replacement When the staple cartridge becomes empt y, the message "Add stap les." will appear in the message display of the operation panel. Follow the procedure below to rep lace the staple cartridge. 1 Open the fr ont cover .
FINISHER 3-11 3 ■ Checking the staple unit If the message "CHECK THE ST APLER UNIT" or "CHE CK ST APLER POSITION OR ST APLER JAM" appears , f ollow the p rocedure belo w . 1 Open the finisher compiler . Release the latch to open the finisher compiler .
FINISHER 3-12 Misfeed in the finisher When a misfeed occurs in the finish er, remove the misfed paper following the procedure below. 1 Remove the misf ed paper fr om the output area. Be careful not to tear the misfed paper during removal. 2 Open the finisher top co ver .
FINISHER 3-13 3 T roub leshooting finisher pr oblems Check the list below bef ore calling f or ser vice. Prob lem Check Solution or cause The finisher does not opera te.
3-14 SADDLE STITCH FINISHER The saddle stitch fin isher can automati ca lly place two staples for centreline bin d ing of prints or copies and fo ld them along the centreline. An optional hole punching un it is available for insta llation into the fin isher.
SADDLE STITCH FINISHER 3-15 3 *1 Multiple punch modules cannot be installed together . Some models ma y not be a v aila ble in so me re gions. *2 Wi t h P N 1 B , t w o or t h r ee h oles c a n be p unc h ed d e p e ndi n g on t he p a p er si z e . *3 With P N 1 C a n d P N 1 D , t he n u m b er o f h o les is the s a m e .
SADDLE STITCH FINISHER 3-16 Q Staple sor t mode Collated sets of prints or copies will be stapled and delivered to the offset tray. When saddle stitc hing is selected, the prints or copies will be stapled at the centre and delivered to the sa ddle stitch tray.
SADDLE STITCH FINISHER 3-17 3 ■ Saddle stitc h function The saddle stitch finisher can auto matically plac e two staples f or centrelin e binding of prints or copies and f old them along th e ce ntr e line.
SADDLE STITCH FINISHER 3-18 Using the saddle stitc h finisher When [OUTPUT] is selected on the main screen o f copy mo de, a screen for making selections for sort, group, staple sort, saddle stitch, punch and exit tray will appear. (1) [GR OUP] ke y (See page 3-15.
SADDLE STITCH FINISHER 3-19 3 Staple car tridge replacement and staple jam remov al When the staple car tr idge becomes empty or staples become jammed, a message will appear in the message displa y of the oper ation panel. F ollow t he p rocedure belo w to replace the staple ca r tr idge or remo v e jammed staples .
SADDLE STITCH FINISHER 3-20 Staple jam remo val 1 Unlatch the saddle stitc h finisher and slide it awa y fr om the machine. 2 Open the fr ont cover . 3 T urn roller r otating knob C as sho wn in the illustration until the b lue indication is seen.
SADDLE STITCH FINISHER 3-21 3 9 T urn roller r otating knob A in the direction of the arro w to move the staple unit to the fr ont. T ur n the rolle r rotating knob until the triangle mark is aligned with the inde x. 10 Remove the stap le bo x. 11 Raise the le ver at the end of t he staple bo x.
SADDLE STITCH FINISHER 3-22 Misfeed in the sad dle stitch finisher When a misfeed occurs in the saddle stitch finisher, remove the misfed paper followin g the pr ocedure be low. 1 Press the detach b utton and separate the saddle stitc h finisher from the machine.
SADDLE STITCH FINISHER 3-23 3 10 Open the fr ont co ver . 11 Rotate roller rotating knob D in the d irection of the arrow . 12 Remove any misfed paper from the saddle stitch tray . Remove the paper gently , taking care not to tear it. 13 Close the co ver of the sad dle stitc h section.
SADDLE STITCH FINISHER 3-24 T r oubleshooting (concerning the sad dle stitch finisher) Check the list below before calling for service. * When a punch module is installed Prob lem Check Solution or cause The saddle stitch finisher does not operate. Are any saddle stitch finisher covers open? Close all covers.
P ar t 2: Copier Operation.
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4-1 CHAPTER 4 MAKING COPIES This chapter explains the basic procedu res for making copies, including selection of the copy ratio and other copy settings. Page AUTOMATIC DOCUMENT FEEDER...... ... .............. ... .. ... ................. ...... 4-2 Acceptable originals .
4-2 A UT OMA TIC DOCUMENT FEEDER The automatic document feeder au tomatically feeds originals into the machin e, making co ntinuous copying possible. In addition, both sides of two-sided sheet originals can b e simultaneously scanned. This fu nction is convenient when you have a large number of orig inal pages to scan.
4-3 4 PLA CING ORIGINALS Using the automatic document fee de r 1 Open the document co ver , make sure that an original has not be en left on the document glass, and then gently c lose the document co v er . 2 Adjust the original guides to the size of the originals.
PLA CING ORIGINALS 4-4 Standar d original placement orientations Place originals in the document feeder tray or on the document glass so that the top and bottom of the original is positioned as shown in the illust ration. If not, staples will be incorrectly positioned and some spe cial features may not gi ve the expected r esult.
4-5 4 CHECKING THE SIZE OF A PLA CED ORIGINAL If the placed original is a standard size, the size will be automatically detected (automatic original detection fu nction) and displayed in the touch panel. Make sure that the correct size has been detected.
4-6 ST ORING, DELETING, AND USING ORIGINAL SIZES Up to 9 special or iginal sizes c an be stored. Stor ed sizes can be ea sily called up and are not erased if the power is turned off. Storing a frequently used or iginal size saves you the troubl e of manually setting the size ea ch time you copy that size of document.
4-7 4 NORMAL COPYING This section describes the no rmal copying procedure. Making copies with the au tomatic document feeder 1-sided copies of 1-sided originals 1 Place the originals in the document feeder tray . (pages 4-3 to 4-6) 2 Make sure that the 1-sided to 1-sided cop y mode is selected.
NORMAL C OPYIN G 4-8 7 Select the desired output mode (p age 4-9). The sor t mode is the default mode. T o select the group mode, touch the [OUTPUT] ke y , then touch the [GROUP] key on the output setting screen, and then t ouch the [OK] k ey on t he setting screen.
NORMAL COPYING 4-9 4 Copy output (sort and group) Example: Making five sets or five copies each of three originals Sorting copies into sets Grouping copie s by page Selecting the outpu.
NORMAL C OPYIN G 4-10 A utomatic two-sided cop ying using the automatic document feeder When the option al duplex module is inst alled, the follo wing automati c two-sided cop ying can be perfo rmed. The paper is automatically turned over during copyin g, allowing two-sided copies to be made with ease.
NORMAL COPYING 4-11 4 Cop ying fr om the document glass When copying origin als which cannot be fed fro m the automatic docu ment feeder such a s thick originals, open the document cover and copy the origina ls from the document glass. 1-sided copies of 1-sided originals 1 Place the original on the docum ent glass.
NORMAL C OPYIN G 4-12 4 Select the desired output mode. (page 4- 9.) Group mode is t he default mode. T o select sor t mode, touch the [OUT PUT] ke y , touc h the [SORT] ke y in the scr een that appears , and then t ouch the [OK] ke y . 5 Use the numeric keys to s et the desired number of copies.
NORMAL COPYING 4-13 4 A utomatic two-sided cop ying fr om the document glass When the optional d uplex modu le is installe d, the fo llowing automatic two-sided copying can b e performed. The paper is automatically tur ned over during copying, allowing two-sid ed copies to be made with ease.
4-14 ADJUSTING THE EXPOSURE Select an appropriate exposure mod e for the original to be copied. The se lections are AUTO, TEXT, TEXT/PHOTO and PHOTO. A utomatic e xposure adjustment The default exposure setting is "AUTO", which automatica lly adjus ts the exposure for th e original.
4-15 4 REDUCTION/ENLARGEMENT/ZOOM Reduction and enlargeme nt ratios can be sele cted automatically o r man ually . ● A utomatic selection: A u to image (see belo w) ● Manual selection: Preset co p.
REDUCTION/ENLARGEMENT/ZOOM 4-16 Manual selection (preset cop y ratios/zoom) Preset ratios (maximum 400% , minimum 25%) can be selected with the enlargement and r eduction keys. In addition, the zoom keys can be used to select any ratio from 2 5% to 400% in increments of 1%.
REDUCTION/ENLARGEMENT/ZOOM 4-17 4 6 Make sure that an appropriate paper size has been selected based on the se lected ratio. A uto paper select display 7 Use the numeric ke ys to set the desired number of copies. Up to 999 can be set. If you are only making a single copy , the copy can be made with the cop y number displa y showing "0".
REDUCTION/ENLARGEMENT/ZOOM 4-18 XY ZOOM The XY ZOOM feature allows t he horizontal an d vertical c opy ratios to be changed separately. Th e ratios can set from 25% to 400% in increments of 1%. Example: Selecting 10 0% for the le ngth and 50 % for the wid th 1 Place the original in the document feeder tray or on the document glass.
REDUCTION/ENLARGEMENT/ZOOM 4-19 4 7 Use the reduction, enlar gement, and ZOOM ([ ], [ ]) keys to change the copy ratio in the vertical (Y) direction. A fixed ratio key will not become highlighted when touc he d. The zoom keys can be used to change the r atio from 25% to 400 % in increments of 1%.
4-20 SPECIAL P APERS The tra y 2 and the bypass t ra y on the optional du ple x module with b ypass tra y can be used to mak e copies on transparencies, postcar ds, label shee ts, env elopes* 1 , and plain paper . *1 En v elopes can be p laced in the tr a y 2.
5-1 CHAPTER 5 CONVENIENT COPY FUNCTIONS This chapter ex plains special-p urpose funct ions, storing of co py settings, and other convenient fu nctio ns. Please select and read sections of this chapter as needed. Page SPECIAL MODE S ...................
5-2 SPECIAL MODES Touch the [SPECIAL MODES] key in the main screen of copy mode to open the special modes scr een. The following functions can be selected in the special modes screen.
SPECIAL MODES 5-3 5 Mar gin shift The margin shift function will automatically shift the text or image on the copy paper approximately 10 mm (1/2") in its initial setting. This function is conven ient when s tapling or b inding copie s with a str ing.
SPECIAL MODES 5-4 Erase The erase function is u sed to erase the shadow lines on co pies produced when copying thick originals or books. The erase modes that ca n be selected are shown below. The eras e width is approximately 10 mm (1/2") in it's initial setting.
SPECIAL MODES 5-5 5 Dual page copy The dual page co py function produces se parate copies o f two documents placed side by side o n the document glass.
SPECIAL MODES 5-6 P amphlet copy The pamphlet copy function is used to arrange copies in pr oper order for eventual centre -stapling and folding into a booklet. Two origina l pages are copied on to each side of copy paper. Four pages are, therefore, copied onto one sheet.
SPECIAL MODES 5-7 5 5 Select whether or not y ou wish to cop y on the cover ("YES" or "NO"). 6 Select the paper tra y f or the cover . (1)The currently selected paper tray for the cover is displayed. (2)The size and type of paper in the currently selected tray is displayed.
SPECIAL MODES 5-8 Job b uild Use job build mode when you nee d to copy more or iginals th an can be plac ed in the document feed er at once. The maximum number of originals th at can be placed in the .
SPECIAL MODES 5-9 5 T a ndem copy Two machines co nn e cte d to the sa me netwo rk can be used to run a large copy job in parallel. By dividing the job in half, approximately half the time is required to complete the job. To use this function, two machines must be connected to your network as net work printers.
SPECIAL MODES 5-10 5 Press the [ST ART] ke y . NO TES To perform tandem copying, th e server machine and client machine must meet ce rtain conditions. After the [ START] key is pressed on the ser ver machine, the server machine verifie s that the conditions have been met.
SPECIAL MODES 5-11 5 Co ver s/inser ts A different type of paper can be inserted in po sitions co rr esponding to front and b ack covers of a copy job when the automatic document feede r is used. A different type of paper can also be automatically added as a n insert at specified pages.
SPECIAL MODES 5-12 Pr ocedure f or inser ting fr ont and back co ver paper The paper for th e front cover is called the front cove r paper ("FR ONT COVER" in the to uch panel). The pa per for the back cover is called the back cove r paper ("BACK COVER" in the touch panel).
SPECIAL MODES 5-13 5 Pr ocedure for ad ding inser ts You can have differen t paper automati cally inserted as an insert at a specified pages. Two types of insert paper can be used. These are specified with the [IN SERTION TYPE A SETTING] ke y and [INSERTION TYPE B SETTING] in the touch panel.
SPECIAL MODES 5-14 8 T ouc h the [INSER TION SETTINGS] key to specify the pages where y ou wish to inser t the insert papers of [INSERTION TYPE A SETTING] and [INSERTION TYPE B SETTING].
SPECIAL MODES 5-15 5 Chec king, editing, and de leting cover/insert pag es The [PAGE LAYOUT] key appears after co vers/inserts settings are configured (the settings of step 1 through step 7 on pages 5- 12 and 5-13).
SPECIAL MODES 5-16 Q Examples of co vers and inserts The relations between th e originals and finished copies when covers or inserts are inserted are sho wn on the following pages.
SPECIAL MODES 5-17 5 Co vers (One-sided cop ying of one-sided originals) One-sided cop ies are made of the following one-sided originals. 1st page 2nd page 3rd page 4th page 5 th page 6th page 1 2.
SPECIAL MODES 5-18 Cover s (T w o-sided cop ying of one-sided originals) Two-sided copies are made of the following one-sided originals. 1st page 2nd page 3rd page 4th page 5 th page 6th page 1 2 .
SPECIAL MODES 5-19 5 Cover s (One-sided cop ying of T wo-sided originals) One-sided copi es are made of the following two-sided origin als. 1st page 2nd page 3rd page 1 2 3 4 5 6 Copying on cover .
SPECIAL MODES 5-20 Cover s (T w o-sided cop yi ng of two-sided originals) Two-sided copies are made of the following two-sided originals. 1st page 2nd page 3rd page 1 2 3 4 5 6 Copying on cover Re.
SPECIAL MODES 5-21 5 Inser ts (One-sided copyi ng of one-sided originals) One-sided and two- sided copying is performe d using th e following one -sided originals.
SPECIAL MODES 5-22 T ransparency film with inser t sheets When cop ying onto tr ansparency film, b lank inser t sheets can be placed betw een tr ansparent sheets . ● This function only operates in "one-sided to one- sided" and "two-sided to one-sided" modes.
SPECIAL MODES 5-23 5 9 Select the tra y 2. 10 T ouch the [TRANSP ARENCY INSERTS] key in the special modes screen (2n d screen). The Transparency inserts setting screen will appear. The transparency inserts icon ( , etc.) will also appear in the upper left corner of the screen to indicate that the function is turned on.
SPECIAL MODES 5-24 1 T ouc h the [MUL TI SHOT] ke y in the special modes screen (2nd screen). The MULTI SHOT setting screen will appear. A multi shot icon ( , etc.) will also appear in the upper left of the screen to indicate tha t the function is turned on.
SPECIAL MODES 5-25 5 Book cop y This function is convenie nt when y ou wish to compile copies of books or ot her bou nd originals into an attractive pamphlet format.
SPECIAL MODES 5-26 Car d shot When cop ying a card, this fu nction allows y ou to combine the fron t and bac k sides on a single sheet of paper . This function is con v enient f or making copie s f or cer tification pur poses and helps sav e paper . ● Cop ying is only possib le on standard size paper .
SPECIAL MODES 5-27 5 4 T ouc h the outer [OK] ke y . You will return to the main screen of copy mode. 5 Place the original on the document gla ss. Place the front side of the original face down and close the document cover. 6 Follow steps 4 through 6 of "Cop ying from the document glass" (page 4-11).
SPECIAL MODES 5-28 Mirr or image This function is used to print a mirror image of the original. The images will be inverted in the right to left direction on the copies.
SPECIAL MODES 5-29 5 Print menu The date, a stamp, pag e numbers, and ente red text can be pr inted on copies. Four selections are availa ble for the PRINT MENU: • Date print (pa ge 5-32) This prints the date on the paper.
SPECIAL MODES 5-30 Common operation pr ocedure f or using the print menu 1 T ouch the [PRINT MENU] ke y in the special modes screen (3r d screen). The print menu setting screen will appear. The print menu icon ( ) will also appear in the upper left corner of the screen to indicate that the function is turned on.
SPECIAL MODES 5-31 5 8 Chec k the print lay out if needed (page 5- 40). To display the layout and print content of the configured print menu, touch the [LAYOUT] key. The position can be changed and settings cancelled if needed. 9 T ouc h the [OK] key on the print menu setting screen.
SPECIAL MODES 5-32 Q Printing the date on copies The date can be printed on copies. Four selections each ar e available for the date format and th e character that separates the year, month , and day. 1 Follow steps 1 and 2 of "Common operation pr ocedure for using the pri nt menu" (pa ge 5-30).
SPECIAL MODES 5-33 5 Printing a stamp (rever se text) on copies A message such as "CONFIDENTIAL" can be printed in reve rse text on copies. The following 12 me ssa g es are av ailable. You can select from three density levels for the background of the stamp.
SPECIAL MODES 5-34 Q Printing the page number on copies The page number can be printed on copies. One of 6 formats can be se lected for the page number. 1 Follow steps 1 and 2 of "Common operation pr ocedure for using the pri nt menu" (pa ge 5-30).
SPECIAL MODES 5-35 5 7 When cover s/inserts are added and y ou wish to inc lude the cover s/inserts in the page number count, touc h the [CO VERS/ INSER TS COUNTING] key . 8 Select the chec kbo xes of the items that y o u w i s h t o i n c l u d e i n t h e p a g e n u m b e r count and then touch the [OK] ke y .
SPECIAL MODES 5-36 Examples of page number printing P age number printing during one-sid ed copying (5 originals) P age number printing during tw o-sided cop ying (9 originals) P age number printing d.
SPECIAL MODES 5-37 5 P age number printing during two-sided cop ying of body pages with covers (one-side copying) inser ted (9 originals) When a bac k cover is inse rted, page numbers ar e counted and print ed in the sam e way. Note that page numbers ar e never printed on front and back cover s.
SPECIAL MODES 5-38 Printing entered text on copies Entered text can be printed on copies. Up to 50 characters can be printed. Up to 30 sequences of frequently used text can be stored. See "Storing text sequen ce s" (page 5-39). 1 Follow steps 1 and 2 of "Common operation pr ocedure for using the pri nt menu" (pa ge 5-30).
SPECIAL MODES 5-39 5 Storing text sequences 1 Follow steps 1 and 2 of "Common operation pr ocedure for using the pri nt menu" (pa ge 5-30). 2 T ouch the [TEXT] ke y . 3 T ouch the [ST ORE/DELETE] key . 4 T ouc h a key that has not been programmed (a key in whic h No.
SPECIAL MODES 5-40 Q Chec king and changing the print la y out You can check the print layout after the print item s have been selected. If neede d you can change the print position or delete print conten t. 1 T ouc h the [LA Y OUT] ke y on the print menu screen.
5-41 5 ST ORING, USING AND DELETING JOB PR OGRAMS The steps of up to 10 copy j obs can be stored as job programs. Job progra ms can be called up with ease, and are retained even when the powe r is turned off.
ST ORING, USING AND DELETING JOB PROGRAMS 5-42 Calling up a job pr ogram 1 Press the [#/P] ke y . 2 T ouc h the number key of the desired job program. Th e screen automatically closes and the job program is called up. A number ke y that does not have a job program cannot be selected.
5-43 5 INTERR UPTING A COPY R UN The copy of the original scanned in interrupt mode is output before the remainder of th e interrupted copy job. 1 T ouch the [INTERR UPT] key . If interrupt copying is possible during a copy run, the [INTERRUPT] key will appear.
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6-1 CHAPTER 6 MA CHINE MAINTENANCE (FOR COPYING) This chapter explains procedures fo r cleaning the machine, and troubleshooting. Page USER MAINTENANCE ............. ... ... .............. .............. .............. .............. 6-2 Cleaning the document gl ass and the automati c document feeder .
6-2 USER MAINTENANCE Cleaning the document glass and the automatic document feeder If the document glass, docum ent cover or automatic document scanning unit have dirty spots, these spots will form lines in scanned images. These will show up as defects when the images are pr inted.
6-3 6 TR OUBLESHOO TING Chec k the f ollo wing troub leshoo ting list bef or e requesting service as many prob lems can be fix ed by the use r . If y ou are unab le to solv e the prob lem b y chec king the list, turn off the pow er s witch, and un plug the po wer cord.
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7-1 CHAPTER 7 DOCUMENT FILING FUNCTION Page OVERVIEW .............. .............. .............. .............. .............. .............. ......... 7-2 Document filing function .................. .............. .............. .............. .
7-2 O VER VIEW Document filing function This function can only be used on the d-Copia 315 Network version , or w h en the do c u ment filling function has been added. The document filing function allows yo u to sav e a document image in the ma chine's hard disk as a data file.
OVE R VIEW 7-3 7 Qui c k File f o lder When [ Q U I CK FILE F O L D ER] is s e lected in the m a in sc r e e n of any of t h e modes, the file is s a v e d in this folder. Up t o 1000 files can be saved in t h e Q u ick File folder. All files in t h e Quick File Fol d er can be d e leted using a k e y o pe r ator p r o g r am.
7-4 T O USE THE DOCUMENT FILING FUNCTION A look at the operation panel (1) T ouc h panel (see the next page) This displa ys messages and ke ys . K eys can be touched to select a nd enter settings . When a k ey is touched, a beep will sound and the ke y will be highlighted to indi cate that it is selected.
TO USE THE DOCUMEN T FILING FUNC TION 7-5 7 Main screen of document filing To display the main screen of document filing, pr ess the [DOCUMENT FILING] key when the touch pane l shows the co py mode screen, image send mode, or the job status screen. The main screen shows messages, keys, and it ems that can be selected for document filing.
7-6 SA VING A DOCUMENT IMA GE FILE Quic k File When printing or transmitting a d ocument in copy mode, printer mode, or fax/image transmission mod e, "QUICK FILE" can be selected to save an image of the document to the Quick File folder.
SAVING A DOCUMENT IMAGE FILE 7-7 7 Filing When printing or transmitting a document in copy mo de, printer mode, or image send mode, "FILE" can be selected to save an imag e of the docume nt to the main fo lder or a previously created custom folder.
SA VING A DOCUMENT IMA GE FILE 7-8 9 T ouch the [OK] ke y . The touched folder is selected and you return to the screen of step 7. The selected folder name is displayed. 10 If needed, select the [CONFIDENTIAL] chec kbo x (onl y in copy mode). When th is is selec ted, the file is sto red with t he attribute [C ONFIDENTIAL].
SAVING A DOCUMENT IMAGE FILE 7-9 7 Print jobs Print jobs sent to the ma chine using the machine's printer driver can be saved in the main folder or a previously created custom fo lder when printed. The saved print data can be called up and printe d or transmitted without having to open the original file on your computer.
SA VING A DOCUMENT IMA GE FILE 7-10 Scan Sa ve Scan save is used to save a scann ed document image in the main folder or the custom folder wi thout copying or transmitting it. 1 Press the [DOCUMENT FILING] key on the operation panel. 2 T ouch the [SCAN T O HDD] key .
SAVING A DOCUMENT IMAGE FILE 7-11 7 11 T ouc h the [RESOLUTION] key . 12 T ouc h the key of the desired resolu tion. Select one of four resolution levels as approp riate for the original. The selected resolution key is highlighted. 13 T ouch the [OK] ke y .
SA VING A DOCUMENT IMA GE FILE 7-12 Using special functi ons f or scan save. Touch the [SPECIAL MODES] key in the main scan save screen to display the spec ial modes screen.
7-13 7 CALLING UP AND USING A FILE Sear ching f or and calling up a saved file When calling up a file, you can enter the file name, folder nam e, or user name to quickly search for the file. To search for a file, touch the [SEARCH ] key in the main screen of document filing mode or in a screen that shows folders or files in a folder.
CALLING UP AND USING A FILE 7-14 7 The results of the user name searc h appear . T ouch the de sired file name or folder name. See page 7-5 for a list of the document filing icons. When a file name is touched, the operation selection screen appe ars.
CALLING UP AND USING A FILE 7-15 7 Calling up and using a sa ved file A file saved with the document fili ng function can be called up and printed or manipulated a s ne eded. The following operatio ns can be performed: [Print] : Print the file (page 7-16).
CALLING UP AND USING A FILE 7-16 5 T ouc h the key of the operation that y ou wish to perf orm. (1) [PRINT ] key (see below) (2) [SEND] key (see page 7-17) (3) [PROPERTY CHANGE] key (see page 7-18) (4.
CALLING UP AND USING A FILE 7-17 7 [Send] A saved file can be transmitted by Scan to E-mail, Scan to FTP, fax, or Internet fax. These transmis sio n me th od s re qu ir e inst alla tio n of the app ro pr iat e op tio ns . The following sc reen appea rs when the [SEND] key is touched.
CALLING UP AND USING A FILE 7-18 (11) [SEND SETTINGS] key [SEND SETTINGS] key is displayed in E-mail/FTP mode and Internet FAX mode. Touch this key to set the subject and file name.
CALLING UP AND USING A FILE 7-19 7 [Mo ve] This operation is used to move a fi le to a different folder. The following screen appear s when the [MOVE] key is selected. Only [SHARING] and [CONFIDENTIAL] files can be moved. A [PROTECT] file can be mov ed by first using [PROPERTY CHAN GE] to change the attribute to [SHARING] or [CONFIDENTIAL].
CALLING UP AND USING A FILE 7-20 Calling up and manipulating a file from the job status screen Files saved using the "FILE" and "QUICK FILE" function s appear as keys in the finished job status screen. You can view information on a file that appea rs in this screen and mani pulate the file.
7-21 7 CUST OM SETTINGS Creating, editing, and dele ting user names and f olders This section explains how to create, edit, and delete user names and custom folders for saving files with the document filing function. User names and custom folders are created an d edited at the oper ation panel of the machine or in the Web p age.
CUST OM SETTINGS 7-22 Pr ogramming a user name To program a user name, follow ste ps 1 and 2 on page 7-21, touch th e [USER NAME REGISTRATION] key in step 3, an d then follo w these step s: 1 T ouch the [USER NAME] ke y . The lowest number that has not yet been programmed app ears automatically in "No.
CUSTOM SETTIN GS 7-23 7 Editing and deleting a user name To edit or delete a user name, follow steps 1 and 2 on page 7-21 and then follo w these steps: 1 T ouch the [AMEND/DELETE USER NAME] key . 2 T ouc h the [USER NAME] key that y ou wish to edit or delete .
CUST OM SETTINGS 7-24 Creating a custom fo lder Up to 500 custom folders can be created. When no further fold ers can be created , delete unneeded fold ers (page 7-25) and then cr eate a new folder. A passwo rd can be omitted whe n creating a folder.
CUSTOM SETTIN GS 7-25 7 9 T ouch the [OK] ke y . 10 T o e xit, touch the [EXIT] key . T o create another f older , touch the [NEXT] ke y . If you touched the [EXIT] key, you wi ll return to the screen of step 3 on pa ge 7-21. If you touched the [NEXT] key, a new folder screen will appear.
7-26 ENTERING CHAR A CTERS T o e n t e r or e d it ch a r a c te r s in s e tti n g sc r e e ns s u ch as auto d i al key p r og r am m i ng scr e ens, f o llow the steps b e low. Ch a r a c te r s th a t can b e e n t e r e d a r e alp h a b etic a l c h ar a c t e rs, sp e c i a l c h a r act e rs, n u m b e r s, and sym b ols.
ENTERING CHARACTERS 7-27 7 Entering number s and symbols 1 T ouc h the [AB/ab 12#$%] ke y . When the character s "12#$%" are highlighte d, number/symbol entry mode is se lected.
7-28 TR OUBLESHOO TING This section explains problems fre quently encounte red when using the document f iling function. If you experience any difficulty, refer to th e following table.
8-1 CHAPTER 8 SPECIFICA TIONS This chapter contains useful information ab out the machine. Page SPECIFICA TIONS ....................... .............. .............. .............. .............. ... 8-2 LIST OF COMBI NATION OF PERIPHERAL DEVICES... .
8-2 SPECIFICA TIONS A utomatic document feeder * Maximum of 15 she ets when originals are heavier than 105 g /m 2 (28 lbs . ) . If the number of placed sheets e xceeds this, scanning of the originals will not take pl ace correctly and an extended image ma y result.
SPECIFICATIONS 8-3 8 Continuous cop ying speed (when the offset function is not used ) Olivetti d-Copia 3501 / 3501 MFOlivetti d-Copia 4501 / 4501 MF Cop y paper siz e 100% / Reduced / Enla rged A3 ( 1 1" x 1 7 ") 17 copi e s / m in. B4 ( 8 - 1 / 2 " x 1 4 ") 20 copi e s / m in.
8-4 LIST OF COMBINA TION OF PERIPHERAL DEVICES The tab le belo w sho ws the possib le system conf igur ations . Some de vices require the installation of others (B) to be functional an d some cannot be insta lled t ogether (A).
8-5 8 INDEX [ ] key... ... ... ............. .... ... ............. ... ... ... ............. . 1-13 [#/P] ke y . ............. ... ... .... ............ .... ... ... ............. ... . 1-13 ■ Numerics 1-sided cop y -Automatic document feeder .....
INDEX 8-6 Erase ...... ................ ............. ............ 1-4, 5 -2, 5-4, 7 -12 Examples of covers and inser ts ............... 5 -1 6 to 5-21 -Cov ers ....................... ... ............. ... ... ..... 5-17 to 5-20 -Inser ts ...........
INDEX 8-7 8 ■ P P age number ing ............... ........ 1-7, 5-2 9, 5-34 to 5 -37 P amphlet copy ........... ............. ................ .. 1-4, 5-2, 5-6 P aper curl ed ........ ... ... .... ... ............. ... ... ............. ... . 2-24 P aper tra y .
INDEX 8-8 T op tra y................... ............. ............. ............... 3-5 , 3-7 T otal count ..................... ............ ................. .......... 2-14 T otal number of o rig inals ........... ................. ............ 4-2 T ouch panel .
The CE mark logo label is affixed on an equipment in case that the directives described in the above sentence are applicable to the product. (This sentence is not applicable in any country where the above directives are not required.) This equipment complies with the requirements of Directives 89/336/EEC and 73/23/EEC as amended by 93/68/EEC.
525008EN.
デバイスOlivetti 3501MFの購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
Olivetti 3501MFをまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはOlivetti 3501MFの技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Olivetti 3501MFの取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Olivetti 3501MFで得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Olivetti 3501MFを既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はOlivetti 3501MFの不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Olivetti 3501MFに関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちOlivetti 3501MFデバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
