SamsungメーカーGalaxy J1 SM-J100Hの使用説明書/サービス説明書
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ww w .samsung.c om User Manual English (EU). 01/2015. Rev .1.0 SM-J100F SM-J100G SM-J100H/DD SM-J100FN SM-J100H SM-J100H/DS.
2 T able of C on ten ts Read me first Getting star ted 6 P ack age contents 7 Device lay out 9 Using the SIM or USIM card and battery 16 Using a memor y card 18 T urning the device on and off 18 Locki.
T able of Conten ts 3 Devic e & data manager 75 Upgrading the device 76 T ransf er ring files between the device and a computer 77 Backing up and restoring data 77 P er forming a data r eset Setti.
4 Read me first Please read this manual bef ore using the device to ensur e safe and pr oper use. • Descriptions are based on the device ’ s default settings. • Some content ma y differ from your devic e depending on the region, ser vice pro vider , model specifications, or devic e ’ s sof tware.
Read me first 5 Instruc tional icons W arning : situations that could cause injury to yourself or others Caution : situations that c ould cause damage to your device or other equipment Note : notes , .
6 Getting star ted P ack age c ont ents Check the product box f or the following items: • Device • Battery • Quick star t guide • The items supplied with the devic e and any a vailable accessories ma y var y depending on the region or service provider .
Getting star ted 7 Devic e lay out Microphone T ouch screen F ront camera Headset jack Multipurpose jack Home button Recent apps button P ower button Earpiece Back button Pr oximity sensor V olume but.
Getting star ted 8 • Do not cov er the antenna ar ea with your hands or other objects. This ma y cause connectivity problems or drain the battery . • Using a Samsung-appro ved scr een protector is rec ommended. Unapprov ed screen protectors may cause the sensors t o malfunc tion.
Getting star ted 9 U sing the SIM or USIM card and ba tter y Installing the SIM or USIM card and batt er y Inser t the SIM or USIM card provided b y the mobile telephone ser vice provider , and the included battery . • Only microSIM car ds work with the device .
Getting star ted 10 2 ► Dual SIM models : Inser t the SIM or USIM card with the gold-coloured contacts facing down wards . Inser t the primar y SIM or USIM card into SIM card slot 1 ( 1 ) and the secondar y SIM or USIM card int o SIM card slot 2 ( 2 ).
Getting star ted 11 3 Inser t the batter y . 2 1 4 Replace the back cov er ..
Getting star ted 12 Removing the SIM or USIM car d and battery 1 Remove the back c over . 2 Pull out the ba tter y . 3 ► Dual SIM models : P ull out the SIM or USIM card .
Getting star ted 13 Using dual SIM or USIM car ds (dual SIM models) If you inser t two SIM or USIM cards , you can have two phone numbers or service providers f or a single device . Activating SIM or USIM car ds On the Home screen, tap → Settings → SIM card manager .
Getting star ted 14 Plug the small end of the charger int o the multipur pose jack of the device , and plug the large end of the charger int o an electr ic socket. Connecting the charger improperly ma y cause serious damage to the device . Any damage caused by misuse is not co ver ed by the warranty .
Getting star ted 15 After fully charging , disconnect the device from the charger . First unplug the char ger from the device , and then unplug it from the electric socket. Do not remov e the batter y before r emoving the charger . This may damage the device .
Getting star ted 16 U sing a memor y card Installing a memor y card Y our device acc epts memor y cards with maximum capacities of 128 GB. Depending on the memor y card manufacturer and type, some memory cards may not be compatible with y our device .
Getting star ted 17 Removing the memor y card Befor e removing the memory card, first unmount it f or safe remo val. On the Home scr een, tap → Settings → Stor age → Unmount SD card . 1 Remove the back c over . 2 Pull out the memory card. 3 Replace the back cov er .
Getting star ted 18 T urning the devic e on and off Pr ess and hold the Po wer button f or a few seconds to turn on the device . When you turn on y our device f or the first time or after per forming a data reset, f ollow the on- screen instructions to set up your devic e.
19 Basics U sing the touch scr een • Do not allow the touch scr een to come int o contact with other electr ical devices . Electrostatic discharges can cause the touch scr een to malfunc tion. • T o av oid damaging the touch scr een, do not tap it with anything sharp or apply ex cessive pr essure to it with your fingertips.
Basics 20 T apping and holding T ap and hold an item or the screen f or more than 2 seconds to access a vailable options. Dragging T o move an it em, tap and hold it and drag it to the target position. Double -tapping Double -tap on a webpage or image to zoom in.
Basics 21 F licking Flick left or right on the Home screen or the A pps screen to see another panel . Flick up or down to scr oll through a webpage or a list of items , such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map , or image to zoom in a part.
Basics 22 Home screen la y out Home screen The Home screen is the starting point for acc essing all of the device’ s featur es. I t display s widgets, shortcuts to apps, and mor e. W idgets are small apps that launch specific app functions to provide inf or mation and con venient access on y our Home screen.
Basics 23 Home screen options On the Home screen, tap and hold an empty area, or pinch y our fingers together to ac cess the available options ..
Basics 24 Apps scr een The Apps scr een displays ic ons for all apps , including newly installed apps. On the Home screen, tap to open the Apps scr een. T o view other panels, scr oll left or right, or select a screen indicator at the bottom of the scr een.
Basics 25 Indicator ic ons Indicator icons appear on the status bar at the t op of the screen. T he icons listed in the table below are most c ommon. The status bar ma y not appear at the top of the scr een in some apps. T o display the status bar , drag down from the top of the scr een.
Basics 26 Icon Meaning Vibr ation mode activated Fligh t mode activated Error occurr ed or caution required Battery power level Notifications panel Using the notifica tions panel When you r eceive new notifications, such as messages or missed calls , indicator icons appear on the status bar .
Basics 27 Y ou can use the following functions on the notifications panel. Launch Settings . Adjust the brightness . Activate or deactivate options . T ap and hold a button to view more detailed settings . Clear all notifications. T ap a notification and per form various actions.
Basics 28 • Bluetooth : Refer to Bluet ooth for mor e information. • Mobile data : Refer to Da ta usage or Mobile networks for more inf or mation. • U . power saving : Refer to P ow er saving f eature f or more information. • Mobile hotspot : Refer to T ether ing and Mobile hotspot for mor e information.
Basics 29 Installing apps Brow se apps by categor y or tap to search f or a key wor d. Selec t an app to view inf or mation about it. T o download free apps , tap Install . T o purchase and download apps where char ges apply , tap the button that shows the app ’ s pr ice .
Basics 30 Enabling apps On the Apps screen, tap → Show disabled apps , select apps, and then tap Done . Alternativ ely , on the Apps screen, tap Settings → Application manager , scroll to DISABLED , select an app, and then tap Enable . • Hiding apps: H ide apps in the Apps screen only .
Basics 31 Changing the ke yboard la yout T ap , select a language under INPUT LANGU AGES , and then select a keyboard layout t o use. On 3x4 keyboar d , a key has three or f our charac ters. T o enter a character , tap the corresponding key r epeatedly until the desired character appears.
Basics 32 Screen captur e Capture a scr eenshot while using the device. Pr ess and hold the Home button and the P ower butt on simultaneously . The image is sav ed in the Galler y → Screenshots folder . After capturing a screenshot, you can edit the image and share it with others .
Basics 33 P o wer sa ving fea ture Use this mode to extend the device ’ s batter y power . I n ultra pow er saving mode, the device per forms the follo wing: • Displays c olours on the screen as gr ey tones. • Restric ts the available apps t o essential and selected apps only .
34 Net w ork c onnec tivit y Mobile data Connect the device to a mobile network to use the Internet or shar e media files with other devices. Ref er to Data usage for additional options . ► Dual SIM models : On the Apps scr een, tap Settings → Data usage → a SIM or USIM card , and then tick Mobile data .
Network connectivit y 35 T ethering and Mobile hotspot About tethering and mobile hotspots Use this f eature t o share the device ’ s mobile data connection with computers and other devices if an Internet connection is unavailable . Connections can be made via Wi-F i , USB, or Bluetooth.
Network connectivit y 36 Using USB t ethering Share the device ’ s mobile data connec tion with other devices via a USB cable . 1 On the Apps screen, tap Settings → T ethering and Mobile hotspot . 2 Connect your device t o the computer via the USB cable .
37 P ersonalising Managing the Home and Apps scr eens Managing the Home screen Adding it ems T ap and hold an app from the Apps screen, and then dr ag it to the Home screen. T o add widgets, open the Home scr een, tap and hold an empty area, tap W idgets , tap and hold a widget, and then drag it to the Home scr een.
P ersonalising 38 Managing panels On the Home screen, tap and hold an empty area to add , move, or r emove a panel. T o add a panel, scr oll left to the last panel, and then tap . T o move a panel , tap and hold a panel preview , and then drag it to a new location.
P ersonalising 39 Setting wallpaper and ringtones Setting wallpaper Set an image or photo stored in the devic e as wallpaper for the Home screen or the locked screen. 1 On the Home screen, tap and hold an empty area, and then tap W allpapers . Alternativ ely , on the Apps screen, tap Settings → Display → W allpaper .
P ersonalising 40 Changing the scr een lock method Y ou can change the way that you lock the scr een to prevent others fr om accessing your personal information. On the Apps screen, tap Settings → Lock scr een → Screen lock , and then select a screen lock method.
P ersonalising 41 T r ansf erring data fr om your pr evious device Using backup ac counts Y ou can transfer backup data from y our previous device to y our new device using your Google or Samsung account. Ref er to Backing up and restoring data for mor e information.
42 Phone Mak ing calls T ap Phone on the Apps screen. ► Dual SIM models : T ap Keypad , enter a phone number , and then tap or to make a voice call , or tap to make a video call. Acc ess additional options. Pr eview the phone number . View fa vourite con tacts.
Phone 43 ► Single SIM models : T ap Keypad , enter a phone number , and then tap to make a voic e call, or tap to make a video call. Acc ess additional options. Pr eview the phone number . View fa vourite con tacts. Delete a preceding char acter . View the c ontacts list.
Phone 44 Receiving calls Answ ering a call When a call comes in, drag outside the large cir cle. Rejec ting a call When a call comes in, drag outside the large cir cle. T o send a message when rejecting an incoming call, dr ag the reject message bar upwards .
Phone 45 During a video call T ap the screen to use the f ollowing options: • Swit ch : Switch between the fr ont and rear cameras. • Mute : T urn off the microphone so tha t the other par ty cannot hear you. • End call : End the current call .
46 C on tac ts A dding contacts Moving con tac ts from other devices Y ou can move contacts from other devices t o your device. Ref er to T r ansferring data from your pr evious device f or more inf ormation. Crea ting contacts manually 1 On the Apps screen, tap Con tacts → Con tacts .
Contacts 47 Searching f or contacts On the Apps screen, tap Con tacts → Con tacts . Use one of the f ollowing search methods: • Scroll up or down the con tacts list. • Drag a finger along the index at the right side of the c ontacts list to scroll through it quickly .
48 Messages & email Messages Sending messages Send text messages (SMS) or multimedia messages (MMS). Y ou may incur additional charges for sending or r eceiving messages when you are roaming . 1 T ap Messages on the Apps screen. 2 T ap . 3 Add r ecipients and enter a message.
Messages & email 49 ► Single SIM models : Acc ess additional options. Enter a message . Select contac ts from the contacts list. Enter recipien ts. Attach files . Send the message. 4 ► Dual SIM models : T ap or to send the message . ► Single SIM models : T ap to send the message .
Messages & email 50 Email Setting up email accoun ts T ap Email on the Apps screen. Set up an email account when opening Email for the first time . Enter the email addr ess and passwor d. T ap Nex t for a privat e email account or tap Manual setup for a c ompany email acc ount.
Messages & email 51 Reading emails T ap Email on the Apps screen. T ap , select an email account to use , and new messages are r etrieved. T o manually retrieve new messages, tap . T ap a message to read . Open attachments. Reply to the message. Add this email addr ess to the contacts list or view other options.
52 C amera Basic shooting T aking photos or rec ording videos 1 T ap Camer a on the Apps screen. 2 T ap the image on the preview screen wher e the camera should focus. 3 T ap to take a phot o or tap to r ecord a video . Spread two fingers apart on the screen to zoom in, and pinch to z oom out.
Camera 53 Launching Camer a on the locked screen T o quickly take photos of special moments, launch Camer a on the locked screen. On the locked screen, drag outside the large cir cle. If is not shown, open the Apps screen, tap Settings → Lock scr een , and then tick Camer a shor tcut .
Camera 54 P anorama Use this mode to take a phot o composed of many phot os strung together . On the Apps screen, tap Camer a → → P anorama . The device iden tifies the photo with in Galler y . T o get the best shot, follo w these tips: • Move the camera slo wly in one direc tion.
Camera 55 Night Use this mode to take a phot o in low-light c onditions, without using the flash. On the Apps screen, tap Camer a → → Night . This f eature ma y not be suppor ted by some devic es. Spor ts Use this mode to take a phot o of fast-moving subjects.
Camera 56 • Metering modes : Selec t a metering method. This determines how light values ar e calculated . Cen tre -w eighted measures backgr ound light in the centre of the scene . Spot measures the light v alue at a specific location. Matrix av erages the entire sc ene.
57 G aller y V iewing c ontent on the de vice On the Apps screen, tap Galler y and select an image or a video. Video files sho w the icon on the preview thumbnail . T o hide or show the menu bar and the preview thumbnails , tap the screen. Acc ess additional options.
58 U seful apps and f eatur es S Planner Crea ting events or tasks 1 T ap S Planner on the Apps screen. 2 T ap . A lternatively , select a date with no ev ents or tasks in it and tap the date again. If the date already has sa ved even ts or tasks in it, tap the date and tap .
Useful apps and f eatures 59 Syncing e vents and tasks with y our accoun ts T ap S Planner on the Apps screen. T o sync events and tasks with y our accounts, tap → Sync . T o add accounts t o sync with, tap → Calendars → Add ac count . Then, select an account to sync with and sign in.
Useful apps and f eatures 60 V ideo Pla ying videos T ap V ideo on the Apps screen. Selec t a video to pla y . Move f or wards or backwards by dragging the bar . Change screen ratio . Skip to the previous video . T ap and hold to mov e backwards quickly .
Useful apps and f eatures 61 Clock Alarm On the Apps screen, tap Clock → Alarm . Setting alarms T ap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap S ave . T o ac tivate or deactivate alarms, tap nex t to the alarm in the alarms list.
Useful apps and f eatures 62 W orld clock On the Apps screen, tap Clock → W orld clock . Crea ting clocks T ap and en ter a city name or select a cit y from the cities list. Deleting clocks T ap → Selec t , select clocks, and then tap . Stopwatch On the Apps screen, tap Clock → Stopwatch .
Useful apps and f eatures 63 Calcula tor Use this app f or simple or complex calculations . T ap Calculat or on the Apps screen. Rotate the device t o landscape orientation to display the scien tific calculator . I f Screen rotation is disabled, tap → Scientific calculator .
Useful apps and f eatures 64 V oice Rec order Recor ding voice memos T ap V oice Recor der on the Apps screen. T ap to star t rec ording. Speak int o the microphone . T ap to pause r ecording . T o cancel recor ding, tap . T ap to finish r ecording. Display the list of voic e memos.
Useful apps and f eatures 65 R adio Listening to the F M radio T ap Radio on the Apps screen. Befor e you use this app , you must connect a headset, which ser ves as the radio ant enna. The F M radio scans and saves av ailable stations automatically when running f or the first time.
Useful apps and f eatures 66 Scanning radio stations T ap Radio on the Apps screen. T ap → Scan , and then select a scan option. The FM r adio scans and saves a vailable stations automatically . Selec t the radio station y ou want from the stations list and tap to return t o the FM r adio screen.
Useful apps and f eatures 67 Play Mo vies & T V W atch videos stor ed on your device and do wnload various content to wat ch from Play St ore . Play Books Download various books from Play St ore and read them. Play Ne wsstand Read news and magazines that inter est you in one conv enient location.
68 C onnec ting with other devic es Bluetooth About Bluetooth Bluetooth crea tes a direct wireless c onnection bet ween two devices o ver shor t distances. Use Bluetooth to ex change data or media files with other devices. • Samsung is not responsible f or the loss, int erception, or misuse of da ta sent or receiv ed via Bluetooth.
Connecting with other devices 69 2 Selec t a device to pair with. If your device has paired with the devic e before , tap the device name without confirming the auto- generated passkey . If the device you want t o pair with is not in the list, request that the devic e tur ns on its visibility option.
Connecting with other devices 70 Unpairing Bluetooth devic es 1 On the Apps screen, tap Settings → Bluetooth . The device displa ys the paired devic es in the list.
Connecting with other devices 71 Sending and receiving da ta Y ou can share data, such as contacts or media files, with other devices . The following actions are an example of sending an image t o another device. Sending an image 1 On the Apps screen, tap Galler y .
Connecting with other devices 72 NFC (NFC- enabled models) About NFC Y our device allows you t o read near field communication (NFC) tags that contain information about products. Y ou can also use this feature t o make payments and buy tickets f or transpor tation or ev ents after downloading the requir ed apps.
Connecting with other devices 73 Mak ing a purchase with the NFC f eature Befor e you can use the NFC f eature t o make payments , you must register f or the mobile payment service. T o register or get mor e information about the service, contact your service provider .
Connecting with other devices 74 Mobile printing Connect the device to a printer via W i-Fi or W i-Fi Dir ec t, and print images or documents. Some printers may not be compa tible with the device. A dding printer plug-ins Add print er plug-ins for printers y ou want to connect the device to .
75 Devic e & data manager Upgr ading the device The device can be upg raded to the lat est soft ware . Upgr ading ov er the air The device can be dir ec tly upgraded to the lat est sof tware by the firmw are ov er-the -air (FO T A) ser vice. On the Apps screen, tap Settings → About device → Sof tware upda te → Update .
Device & data manager 76 T r ansf erring files between the devic e and a comput er Move audio , video , image, or other types of files from the devic e to the computer , or vice versa. Do not disconnect the USB cable from the device when you ar e transferring files.
Device & data manager 77 Back ing up and rest oring data Keep your personal inf or mation, app data, and settings saf e on your device. Y ou can back up your sensitiv e information t o a backup account and acc ess it later . Using a Google acc ount 1 T ap Settings on the Apps screen.
78 Settings About Settings Use this app to c onfigure the device , set app options, and add accounts . T ap Settings on the Apps screen. Suppor ted f eatures ma y differ or be labelled diff erently depending on whether your device is a single or dual SIM model.
Settings 79 Bluetooth Activate the Bluet ooth featur e to exchange inf or mation ov er shor t distances. On the Settings screen, tap Bluetooth , and then tap the Bluetooth switch to activate it. T o use more options , tap . • V isibilit y timeout : Set duration that the device is visible .
Settings 80 T o use more options , tap . • Data roaming : Set the device to use data connections when you ar e roaming. • Restric t backgr ound data : Set the device to disable sync in the backgr ound while using a mobile network. • Aut o sync data : Activate or deactivate aut o-syncing of apps, such as calendar or email.
Settings 81 NFC (NFC- enabled models) Activate the NFC f eature to read or writ e NFC tags that contain inf or mation. On the Settings screen, tap NFC , and then tap the NFC switch to activate it. • Android Beam : T urn on the Android Beam f eature to send data, such as w ebpages and contacts, to NFC-enabled devices.
Settings 82 DEVICE Sound Change settings for various sounds on the devic e. On the Settings screen, tap Sound . • V olume : Adjust the v olume level for call ringtones , music and videos, syst em sounds, and notifications. • Ringtones (dual SIM models): – Ringtones : Add or select a ringtone for inc oming calls.
Settings 83 • Brightness : Set the brightness of the display . • Outdoor mode : Activate out door mode to make the display easier t o see in bright conditions. • Aut o rotat e screen : Set the content t o rotat e automatically when the device is turned .
Settings 84 • Answ ering/ending calls : – Pr essing the home key : Set the device to answer a call when y ou press the Home button. – Pr essing the pow er key : Set the device to end a call when pressing the P ow er button.
Settings 85 • V oicemail (dual SIM models): – V oicemail service : Selec t your v oicemail ser vice provider . – V oicemail settings : Enter the number to ac cess the voicemail ser vice . Obtain this number from the service provider .
Settings 86 A cc essibilit y Ac cessibility ser vices are special f eatures for those with certain physical disabilities . Access and aler t the follo wing settings to impro ve accessibility to the device . • Direct access : Set the device to open selected accessibility menus when you pr ess the Home button three times quickly .
Settings 87 • Mono audio : Enable mono sound when listening to audio with one earbud . • Sound balance : Set the device to adjust the sound balance when using a headset. • T ap and hold delay : Set the recognition time f or tapping and holding the screen.
Settings 88 • Aut o capitalise : Set the device to automatically capitalise the first char acter af ter a final punctuation mark , such as a full stop , question mark , or exclamation mark. • Aut o spacing : Set the device to automatically insert a space between wor ds.
Settings 89 T ext-to-speech options • PREFERRED T TS ENGINE : Selec t a speech synthesis engine . T o change the settings for speech synthesis engines , tap . • Speech rat e : Selec t a speed f or the text-to-speech feature . • Listen to an e xample : Listen to the spoken t ext for an example.
Settings 90 Ultra po wer sa ving mode Extend standby time and reduce ba tter y consumption by displa ying a simpler layout and allowing limited ac cess to an app . Refer to P ower sa ving featur e for more inf or mation. On the Settings screen, tap Ultra pow er saving mode , and then tap the Ultra pow er saving mode switch to activate it.
Settings 91 • V erify apps : Set the device to check the apps f or harmful content bef ore installing them. • Encr ypt device : Set a password t o encr ypt data sav ed on the device. Y ou must enter the passwor d each time you turn on the device .
92 T r oubleshooting Befor e contacting a Samsung Ser vice Centre , please attempt the follo wing solutions. Some situations may not apply t o your device .
T roubleshooting 93 The t ouch screen r esponds slowly or improperly • If you attach a prot ective cov er or optional accessories to the t ouch screen, the touch screen ma y not function properly .
T roubleshooting 94 Sound echoes during a call Adjust the v olume by pressing the V olume button or move t o another area. A cellular netw ork or the Internet is often disconnected or audio quality is poor • Ensure that y ou are not block ing the device ’ s internal antenna.
T roubleshooting 95 Y our devic e is hot to the touch When you use apps tha t requir e more pow er or use apps on your device for an extended period of time, y our device may f eel hot to the touch. This is normal and should not affect your device ’ s lifespan or per formance .
T roubleshooting 96 • Y our device suppor ts photos and videos captured with the device . Photos and videos captured by other devic es may not work properly . • Y our device suppor ts multimedia files that are authorised by y our network ser vice provider or pr oviders of additional ser vices.
T roubleshooting 97 Data stor ed in the device has been lost Alway s make backup copies of all impor tant data stor ed in the device. Other wise, you cannot restor e data if it is corrupted or lost. Samsung is not responsible f or the loss of data stored in the device .
C opyright Cop yright © 2015 Samsung Elec tronics This guide is prot ec ted under international cop yr ight law s. No par t of this guide may be r eproduced , distr ibuted , translated , or transmitt.
デバイスSamsung Galaxy J1 SM-J100Hの購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
Samsung Galaxy J1 SM-J100Hをまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはSamsung Galaxy J1 SM-J100Hの技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Samsung Galaxy J1 SM-J100Hの取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Samsung Galaxy J1 SM-J100Hで得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Samsung Galaxy J1 SM-J100Hを既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はSamsung Galaxy J1 SM-J100Hの不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Samsung Galaxy J1 SM-J100Hに関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちSamsung Galaxy J1 SM-J100Hデバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
