SamsungメーカーGalaxy Tab S2 SM-T810の使用説明書/サービス説明書
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ww w .samsung.c om User Manual SM-T810 English (EU). 07/2015. Rev .1.0.
2 T able of C on ten ts Basics 4 Read me first 5 P ack age contents 6 Device lay out 8 Battery 11 Memor y card 14 T urning the device on and off 14 T ouchscreen 17 Home screen 23 Lock scr een 24 Notif.
T able of Conten ts 3 93 Battery 93 Storage 93 Ac cessories 94 Date and time 94 User manual 94 About device Appendix 95 T roubleshooting 100 Removing the battery.
4 Basics Read me first Please read this manual bef ore using the device to ensur e safe and pr oper use. • Descriptions are based on the device ’ s default settings. • Some content ma y differ from your devic e depending on the region, ser vice pro vider , or device ’ s sof tware .
Basics 5 Instruc tional icons W arning : situations that could cause injury to yourself or others Caution : situations that c ould cause damage to your device or other equipment Notice : notes , usage.
Basics 6 Devic e lay out T ouchscreen Light sensor Recents key Home key (F inger print recog nition sensor) Back key Loud speaker Headset jack V olume key P ower key Microphone F ront camera Multipurp.
Basics 7 • Do not cov er the antenna ar ea with your hands or other objects. This ma y cause connectivity problems or drain the battery . • Using a Samsung-appro ved scr een protector is rec ommended. Unapprov ed screen protectors may cause the sensors t o malfunc tion.
Basics 8 Bat ter y Charg ing the batter y Charge the batt er y befor e using it for the first time or when it has been unused f or ex tended periods. Use only Samsung-appro ved chargers , batteries, and cables. Unappr oved chargers or cables can cause the battery to explode or damage the device.
Basics 9 3 After fully charging , disconnect the device from the charger . First unplug the char ger from the device , and then unplug it from the electr ic socket.
Basics 10 Batter y charg ing tips and precautions • When the battery power is low , the ba tter y icon appears empty . • If the batter y is completely dischar ged, the device cannot be turned on immediat ely when the charger is connected. A llow a depleted batt er y to char ge for a f ew minutes befor e tur ning on the device .
Basics 11 Ultra po wer sa ving mode Use this mode to extend the device ’ s battery power . I n ultra pow er saving mode , the device per forms the follo wing: • Displays c olours on the screen as gr ey tones. • Restric ts the available apps t o essential and selected apps only .
Basics 12 1 Inser t the ejec tion pin into the hole on the memory card tray to loosen the tr ay . Ensure that the ejection pin is perpendicular to the hole. Other wise, the device ma y be damaged. 2 Pull out the memory card tray gently fr om the memor y card tray slot.
Basics 13 Removing the memor y card Befor e removing the memory card, first unmount it f or safe remo val. On the Home screen, tap Apps → Settings → Stor age → Unmount SD card . 1 Inser t the ejec tion pin into the hole on the memory card tray to loosen the tr ay .
Basics 14 T urning the devic e on and off Pr ess and hold the Po wer key f or a few sec onds to turn on the device . When you turn on y our device f or the first time or after per forming a data reset, f ollow the on- screen instructions to set up your devic e.
Basics 15 T apping T o open an app , to selec t a menu item, to pr ess an on-screen button, or to enter a char ac ter using the keyboard on the scr een, tap it with your finger . T apping and holding T ap and hold an item or the screen f or more than 2 seconds to access a vailable options.
Basics 16 Double -tapping Double -tap on a webpage or image to zoom in. Double-tap again to return. Swiping Swipe to the left or right on the Home screen or the Apps scr een to view other panels. Swipe upwar ds or down wards t o scroll thr ough a webpage or a list of items , such as contac ts.
Basics 17 Home screen Home screen The Home screen is the starting point for acc essing all of the device’ s featur es. I t display s widgets, shortcuts to apps, and mor e. T o view other panels, swipe to the left or right, or tap one of the scr een indicators at the bottom of the screen.
Basics 18 Home screen options On the Home screen, tap and hold an empty area, or pinch y our fingers together to ac cess the available options . Customise the Home screen b y adding, deleting , or rearranging Home screen panels . Y ou can also set the Home screen wallpaper , add widgets to the Home screen, and more .
Basics 19 F lipboard Briefing View the la test ar ticles in various categories . Y ou can get up to date on news tha t inter ests you using this f eature. On the Home screen, tap or swipe to the right to open F lipboard Briefing. S wipe upwar ds or down wards t o brow se ar ticles in each news category .
Basics 20 Crea ting folders 1 On the Home screen, tap and hold an app , and then drag it over another app . 2 Drop the app when a f older frame appears around the apps. A new folder c ontaining the selected apps will be created . 3 T ap Enter f older name.
Basics 21 Apps scr een The Apps scr een displays ic ons for all apps , including newly installed apps. On the Home screen, tap Apps to open the Apps scr een. T o view other panels, swipe to the left or right, or selec t a screen indicat or at the bottom of the screen.
Basics 22 4 T ap Enter f older name. and enter a f older name. T o add more apps to the f older , tap and hold another app , and then drag it to the folder . Indicator ic ons Indicator icons appear on the status bar at the t op of the screen. T he icons listed in the table below are most c ommon.
Basics 23 L ock screen Pr essing the Po wer key turns off the screen and locks it. A lso , the screen turns off and automatically locks if the device is not used f or a specified period. T o unlock the screen, pr ess the P ower key or the Home key and swipe in any dir ec tion.
Basics 24 PIN A PIN consists of numbers only . Enter a t least four numbers , and then enter the password again to verify it. P assword A passwor d consists of characters and numbers. En ter at least f our characters including numbers and symbols, and then ent er the passwor d again to verify it.
Basics 25 Y ou can use the following functions on the notification panel. Launch Settings . Switch between user ac counts or add new user accounts . Launch S F inder . T ap a notification and per form various actions. Clear all notifications. Adjust the brightness .
Basics 26 Quick Connect Aut omatically search f or near by devic es and quick ly connect to them. • If the device you want t o connect does not suppor t the Quick connec t f eature , activate its Wi-F i Direct featur e before launching Quick Connect on your device .
Basics 27 Sharing con tent Share con tent with the connected devices . 1 Open the notification panel and tap Quick Connect . 2 Selec t a device fr om the list of detected devices. 3 T ap Share c ontent and select a media categor y . 4 F ollow the on-screen instructions to send cont ent to the connected device .
Basics 28 Ent ering te x t Keyboar d lay out A keyboard appears automa tically when you ent er text to send emails, cr eate memos , and more . T ext entr y is not suppor ted in some languages. T o enter text, you must change the input language to one of the suppor ted languages .
Basics 29 • : Switch t o handwriting mode. Switch between number mode and character mode. Switch to the standar d keyboard. This f eature ma y not be available depending on the r egion or ser vice provider . • : Add an it em from the clipboard .
Basics 30 Dic tionar y Look up definitions f or words while using certain features , such as when browsing w ebpages. 1 T ap and hold over a w ord that y ou want to look up . If the word y ou want to look up is not selected, dr ag or to selec t the desired t ext.
Basics 31 Multi window Introduction Multi window lets you run two apps a t the same time in the split screen view . Y ou can also run multiple apps at the same time in the pop-up view .
Basics 32 Split screen view 1 T ap to open the list of rec ently used apps. 2 Swipe upw ards or down wards and tap on a recen t app window . The selected app will launch in the upper window . 3 Selec t another app to launch. Y ou can also launch the split screen view by tapping and holding .
Basics 33 Using additional options When using apps in the split screen view , selec t an app window and tap the circle between the app windows t o access the f ollowing options: • : Switch loca tions between app windows . • : Drag and drop t ext or copied images from one window t o another .
Basics 34 Adjusting the windo w size Drag the circle between the app windo ws up or down to adjust the size of the window s. P op -up view 1 On the Apps screen, launch an app t o use in the pop-up view . 2 Drag down diagonally fr om either end of the top edge.
Basics 35 Moving pop-up windows T o move a pop-up window , tap and hold the cir cle on a window and drag it to a new loca tion. Launching the pop -up view fr om the split screen view 1 On the split screen view , tap an app window t o launch it in the pop -up view .
Basics 36 Devic e and data management T ransferring da ta from y our previous devic e Y ou can transfer data fr om a previous device t o your new device via Samsung Smart Switch. The f ollowing versions of Samsung Smart Switch are a vailable. • Mobile version: T ransf er data between mobile devices.
Basics 37 3 Connect your pr evious device to the comput er using the USB cable. 4 On the computer , follow the on-scr een instruc tions to back up data from the devic e. Then, disconnect your pr evious device from the c omputer . 5 Connect your new device t o the computer using the USB cable .
Basics 38 Updating the devic e The device can be updat ed to the latest soft war e. Updating ov er the air The device can be dir ec tly updated to the lat est soft war e by the firmwar e over-the -air (FO T A) ser vice. On the Apps screen, tap Settings → About device → Sof tware upda te → Update no w .
Basics 39 Back ing up and rest oring data Keep your personal inf or mation, app data, and settings saf e on your device. Y ou can back up your sensitiv e information t o a backup account and acc ess it later . Y ou must sign in to your Google or Samsung accoun t to back up or rest ore data.
Basics 40 C onnec ting to a T V Introduction Register a T V to your device t o easily share content between them. • This f eature is c ompatible with Samsung Smar t T Vs r eleased in 2015 or later that suppor t the Bluetooth L ow Energy (BLE) f eature.
Basics 41 Mirroring a T V screen to y our device 1 Open the notification panel and tap Quick Connect . The reg istered T V appears on the list. 2 Selec t the reg istered T V .
42 Applica tions Installing or uninstalling apps Galax y Apps Pur chase and download apps. Y ou can download apps that ar e specialised for Samsung Galax y devices . T ap Galax y Apps on the Apps screen. This app may not be a vailable depending on the region or ser vice pr ovider .
Applications 43 Managing apps Uninstalling or disabling apps On the Apps screen, tap EDIT . The icon appears on the apps tha t you can disable or uninstall. Select an app and tap DISABLE or UNINST ALL . Alternativ ely , on the Apps screen, tap Settings → Applications → Application manager , select an app, and then tap DISABLE or UNINST ALL .
Applications 44 Galler y Introduction View and manage phot os and videos stored in the device. V iewing images or videos 1 T ap Galler y on the Apps screen. 2 Selec t an image or a video . Video files sho w the icon on the preview thumbnail . T o play a video , tap .
Applications 45 Deleting images or videos Deleting an image or a video Selec t an image or a video and tap Delete at the bottom of the scr een. Deleting multiple images and videos 1 On the Galler y main screen, tap and hold an image or a video to delete .
Applications 46 T ak ing photos or rec ording videos 1 T ap the image on the preview screen wher e the camera should focus. 2 T ap to take a photo or tap to rec ord a video . • Spread two fingers apart on the screen to zoom in, and pinch to z oom out.
Applications 47 Launching Camer a on the locked screen T o quickly take photos, launch Camer a on the locked screen. On the locked screen, drag outside the large cir cle. • This f eature ma y not be available depending on the r egion or ser vice provider .
Applications 48 P anorama T ake a series of photos horizontally or vertically and then stitch them together to crea te a wide scene . On the preview scr een, tap MODE → P anorama . T o get the best shots using panorama mode, f ollow these tips: • Move the camera slo wly in one direc tion.
Applications 49 V iewing vir tual shot photos 1 On the preview scr een, tap the preview thumbnail . 2 T ap . 3 Drag your finger left or right on the screen, or slo wly swivel the device left or right to view the subject from differ ent angles. HDR (Rich tone) T ake photos with rich colours and repr oduce details even in bright and dark ar eas.
Applications 50 Shot & more T ake a series of photos and modify them by applying various effects using the shooting modes. The zoom f eature is not available while taking photos in this mode. 1 On the preview scr een, tap MODE → Shot & more .
Applications 51 Dual Camer a When you take a landscape phot o with the rear camera, the phot o or video captured by the front camer a appears in an inset window , or vice v ersa. Use this f eature t o take a beautiful landscape photo and a self-por trait simultaneously .
Applications 52 3 F ace the fr ont camera lens. 4 When the device detects your fac e, tap the scr een to take a photo of y ourself. T o take a photo using your palm, tap and tap the Gesture contr ol switch to activate it. Show your palm t o the front camera.
Applications 53 Camer a settings Quick settings On the preview scr een, use the follo wing quick settings. The av ailable options may vary depending on the shooting mode and which camera is being used. • : Selec t a filter eff ec t to use when taking photos or recording videos .
Applications 54 • V iew mode : Change the aspect ratio of the preview screen. • Grid lines : Display viewfinder guides to help c omposition when selecting subjec ts.
Applications 55 Sending emails 1 T ap to compose an email . 2 Add r ecipients and enter an email text. 3 T ap SEND to send the mail. Reading emails On the emails list, tap an email to r ead. Internet Brow se the I nternet to sear ch for inf or mation and bookmark your favourit e webpages to access them c onv eniently .
Applications 56 C ontac ts Introduction Creat e new contac ts or manage contacts on the device . A dding contacts Crea ting contac ts manually 1 T ap Con tacts on the Apps screen. 2 T ap and select a storage location. 3 Enter con tact information. • : Add an image .
Applications 57 Searching f or con tac ts On the Apps screen, tap Con tacts . Use one of the f ollowing search methods: • Scroll up or down the con tacts list. • Drag a finger along the index at the left side of the contacts list to scroll thr ough it quickly .
Applications 58 Using the quick optimisa tion featur e On the Apps screen, tap Smar t Manager → CLEAN ALL . The quick optimisation f eature improv es device per formance through the f ollowing ac tions. • Identifying apps that use ex cessive battery power and clearing some memor y .
Applications 59 S Planner Introduction Manage your schedule by ent ering upcoming events or tasks in y our planner . Crea ting events 1 T ap S Planner on the Apps screen. 2 T ap or double -tap a date . If the date already has sa ved even ts or tasks in it, tap the date and tap .
Applications 60 Crea ting tasks 1 T ap S Planner on the Apps screen. 2 T ap T ASKS . 3 Enter task details and tap T O D AY or T OMORROW to set a due date .
Applications 61 C onnec ting your tablet and smar tphone Y our tablet and smar tphone must suppor t Wi-F i Direct. 1 Launch SideSync 3.0 on both your tablet and smartphone. 2 On your tablet, select your smartphone from the detected devices list. 3 On the smar tphone, ac cept the connection request.
Applications 62 C onnec ting your tablet and comput er 1 Connect your tablet to y our computer using a USB cable. Alternativ ely , connect both devices to the same access poin t. 2 Launch SideSync 3.0 on both devices. The virtual screen will appear on the computer and your tablet’ s screen will turn off .
Applications 63 Using the vir tual scr een SideSync mirrors a devic e ’ s screen on another device. Y ou can use a device ’ s func tions, such as making calls and launching apps, via the vir tual screen. The f ollowing is an image of the vir tual tablet screen.
Applications 64 Swit ching bet ween scr eens T o use the actual screen on the connected device, pr ess the Pow er key or the Home key on the connected device.
Applications 65 2 Move the mouse point er to the left or right edge of the computer ’ s screen to go to your tablet ’ s screen. The mouse pointer will appear on y our tablet ’ s screen. 3 On your tablet, use the c omputer ’ s keyboard and mouse to perform ac tions, such as entering text, cop ying and pasting, and selecting items.
Applications 66 Music Listen to music sorted by category and customise playback settings. T ap Music on the Apps screen. Selec t a category , and then selec t a song to play . T ap the album image at the bottom of the screen t o open the music player scr een.
Applications 67 V ideo W atch videos stor ed in the device and customise pla yback settings. T ap V ideo on the Apps screen. Selec t a video to pla y . Change screen ratio . Move the con trol panel to the left. Rewind or fast-forward by dragging the bar .
Applications 68 Memo Creat e memos and organise them by category . On the Apps screen, tap Memo . C omposing memos T ap on the memos list and enter a memo . While composing a memo , use the following options: • Cat egor y : Creat e or set a categor y .
Applications 69 Setting alarms Set an alarm time and tap SA VE . T o open the keypad to enter an alarm time , tap KEYP AD . T o set an alarm with various alarm options, tap OPTIONS , set alarm options, and then tap SA VE . T o activate or deactivate alarms, tap the clock icon ne xt to the alarm in the alar ms list.
Applications 70 ST OPW A T CH 1 On the Apps screen, tap Clock → ST OPW A T CH . 2 T ap ST AR T to time an even t. T o recor d lap times while timing an event, tap LAP . 3 T ap ST OP to stop timing . T o restart the timing, tap RESUME . T o clear lap times, tap RESET .
Applications 71 Google apps Google provides ent er tainment, social net work, and business apps. Y ou may require a Google account t o access some apps. Refer t o Ac counts f or more inf or mation. T o view more app inf or mation, acc ess each app ’ s help menu.
Applications 72 Photos Search for , manage, and edit all y our photos and videos from v arious sources in one place . Hangouts Chat with your friends individually or in gr oups and use images, emoticons, and video calls while you ar e chatting . Google Search quickly for items on the Internet or your devic e.
73 Settings Introduction Cust omise settings for functions and apps. Y ou can make your device more personalised b y configuring various setting options.
Settings 74 3 T ap C ONNEC T . Once the device c onnects to a Wi-F i net work, the device will rec onnect to that network each time it is available without r equiring a password . T o prevent the device connecting to the network automatically , select it from the list of networks and tap FORGET .
Settings 75 Ending the device c onnec tion 1 T ap Wi - Fi on the Settings screen. 2 T ap W i-Fi Direct . The device displa ys the connected devices in the list. 3 T ap the device name to disconnect the devices. Bluetooth Introduction Use Bluetooth t o exchange da ta or media files with other Bluetooth-enabled devices.
Settings 76 P airing with other Bluetooth devices 1 On the Settings screen, tap Bluetooth , and then tap the switch to activate it. The detected devices ar e listed. 2 Selec t a device to pair with. If your device has paired with the devic e before , tap the device name without confirming the auto- generated passkey .
Settings 77 Unpairing Bluetooth devic es 1 T ap Bluetooth on the Settings screen. The device displa ys the paired devic es in the list. 2 T ap next to the device name to unpair . 3 T ap Unpair . F light mode This disables all wireless functions on your devic e.
Settings 78 Prin ting Configur e settings for print er plug-ins installed on the device. Y ou can connect the device to a printer via W i-F i or Wi-F i Direct, and print images or documents . Some printers may not be compa tible with the device. Adding prin ter plug-ins Add print er plug-ins for printers y ou want to connect the device to .
Settings 79 Sounds and notifications Change settings for various sounds on the devic e. On the Settings screen, tap Sounds and notifications . • Sound mode : Set the device to use sound mode or silent mode . • V olume : Adjust the v olume level for music and videos, sy stem sounds, and notifications.
Settings 80 Motions and gestures Activate the motion r ecognition featur e and change the settings that control motion recog nition on your device. On the Settings screen, tap Motions and gestures . Exc essive shaking or impac t on the device ma y result in unintended inputs .
Settings 81 • Guest : This acc ount allows guests t o access the device. Information and da ta used during a guest session is temporarily stor ed. Each time you use this accoun t, you ar e asked whether to continue the pr evious guest session or reset it.
Settings 82 Swit ching users T ap the user account icon a t the top of the locked screen or the notifica tion panel, and then select an account to switch t o . Locked scr een Notification panel Managing users When using the owner ac count, y ou can delete accoun ts or change the settings for r estr icted accounts .
Settings 83 L ock screen and security Options Change the settings for securing the device . On the Settings screen, tap Lock scr een and security . The av ailable options may vary depending on the screen lock method selec ted . • Screen lock type : Change the screen lock method .
Settings 84 F ingerprint rec ognition In order for fingerprint r ecognition to function, your fingerprint inf or mation needs to be regist ered and stored in y our device.
Settings 85 Registering fingerprints 1 On the Settings screen, tap Lock scr een and security → F ingerprints → Add fingerprint . 2 Place y our finger on the Home key . 3 After the device detects your finger , lif t it up and place it on the Home key again.
Settings 86 3 T ap EDIT . 4 Tick fingerprints to delet e and tap REMOVE . Changing the backup passw ord Y ou can change the password that y ou use as a backup to scanning your fingerprints . 1 On the Settings screen, tap Lock scr een and security → F ingerprints .
Settings 87 Using fingerprin ts to sign in to ac counts Y ou can use your fingerprints to sign in to w ebpages that suppor t passwor d saving. 1 On the Settings screen, tap Lock scr een and security → F ingerprints . 2 Scan a register ed fingerpr int, or tap Backup passwor d and enter the backup passwor d.
Settings 88 Priv ate mode Hide personal content in y our device to pr event others fr om accessing it. Activating priv ate mode 1 On the Settings screen, tap Priv ac y → Priv ate mode , and then tap the switch to activate it.
Settings 89 V iewing hidden conten t Y ou can view hidden items only when private mode is activated. 1 On the Settings screen, tap Priv ac y → Priv ate mode , and then tap the switch to activate it. 2 F ollow the on-screen instructions to enter the pr eset pr ivate mode ac cess code.
Settings 90 A cc essibility Configur e various settings to impro ve accessibility to the device . On the Settings screen, tap Ac cessibility . • V ision : Cust omise the settings to impro ve acc essibility for visually impaired users . • Hearing : Cust omise the settings to impro ve acc essibility for users with hearing impairment.
Settings 91 A cc ounts Add y our S amsung and Google accounts , or other accounts, t o sync with. Adding ac counts Some apps used on your device r equire a r egister ed account . Creat e accounts t o hav e the best experience with your devic e. 1 On the Settings screen, tap Ac counts → Add ac count .
Settings 92 Backup and reset Change the settings for manag ing settings and data. On the Settings screen, tap Backup and reset . • Back up my da ta : Back up your personal inf or mation and app data t o the Samsung ser ver . Y ou can also set the device to automatically back up data.
Settings 93 Bat ter y View ba tter y pow er information and change po wer saving options . On the Settings screen, tap Batte r y . The usage time left shows the time r emaining befor e the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.
Settings 94 Dat e and time Ac cess and alter the f ollowing settings to control ho w the device displays the time and date . On the Settings screen, tap Date and time . If the batter y remains fully discharged or r emoved from the devic e, the time and dat e is reset.
95 Appendix T r oubleshooting Befor e contacting a Samsung Ser vice Centre , please attempt the follo wing solutions. Some situations may not apply t o your device .
Appendix 96 The t ouchscreen r esponds slowly or improperly • If you attach a prot ective cov er or optional accessories to the t ouchscreen, the touchscreen ma y not func tion properly .
Appendix 97 The ba tter y icon is empty Y our batter y is low . Charge the batt er y . The ba tter y does not charge pr operly (F or S amsung-appro ved chargers) • Ensure that the char ger is connec ted properly . • Visit a Samsung Ser vice C entre and have the ba tter y replac ed.
Appendix 98 Photo quality is poorer than the pr eview • The quality of your photos ma y var y , depending on the sur roundings and the photograph y techniques you use . • If you take photos in dark areas , at night, or indoors, image noise may oc cur or images may be out of f ocus.
Appendix 99 A connection is not established when you c onnec t the devic e to a comput er • Ensure that the USB cable y ou are using is compatible with your devic e. • Ensure that y ou have the proper driv er installed and updated on y our computer .
Appendix 100 Removing the ba tter y • T o remov e the batter y , you must visit an authorised ser vice cen tre with the pro vided instructions. • F or your safety , you must not a ttempt to remov e the batter y .
C opyright Cop yright © 2015 Samsung Elec tronics This manual is prot ec ted under international cop yr ight law s. No par t of this manual may be r eproduced , distr ibuted , translated , or transmi.
デバイスSamsung Galaxy Tab S2 SM-T810の購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
Samsung Galaxy Tab S2 SM-T810をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはSamsung Galaxy Tab S2 SM-T810の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Samsung Galaxy Tab S2 SM-T810の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Samsung Galaxy Tab S2 SM-T810で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Samsung Galaxy Tab S2 SM-T810を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はSamsung Galaxy Tab S2 SM-T810の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Samsung Galaxy Tab S2 SM-T810に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちSamsung Galaxy Tab S2 SM-T810デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
