AvayaメーカーONE-X 3.1.0の使用説明書/サービス説明書
ページ先へ移動 of 52
Avaya one-X™ Quick Edition Release 3.1.0 Telephone User Guide 16-601411 Release 3.1.0 May 2007 Issue 2.
© 2007 A vaya Inc. All Right s Reserved. Notice While reasonable ef forts were made to ensure that the information in this document was complete and accurate at the time of printi ng, Avaya Inc. ca n assume no liability for any errors. Chan ges and corrections to the information in this document may be incorporated in futur e releases.
Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 3 Customizing Y our Quick Edition IP T elephone . . . . . . . . . . . . . . . . . . . . . . 5 Introducing Your Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 4 Avaya one-X Quick Editio n Release 3.1.0 Tele phone User G uide May 2007 Email Forwarding of Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Playing an Audio File Attachment . . . . . . . . . . . . . . . . . . . . . .
Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 5 Customizing Y our Quick Edition IP T elephone Introducing Y our T elephone Avaya one-X Quick Editio n sof tware is embe dded in e ach Quick Edition IP telepho ne.
6 Avaya one-X Quick Editio n Release 3.1.0 Tele phone User G uide May 2007 Programmable Sof tkeys From the idle screen, you can program sof tkeys to access frequently-used functionality , such as paging, do not disturb , call log, call forward.
Customizing Your Quick Ed ition IP Telephone Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 7 Displaying the User Options Menu Tip : Tip: T o select a menu item, you can press t he associated single-digit number on the dialpad or press the Line/Featur e ( ) button beside your choice.
8 Avaya one-X Quick Editio n Release 3.1.0 Tele phone User G uide May 2007 3. Select User Options on the Options menu. Th e User Options menu is displayed. Setting Password Options Y ou can change, disable, or enable a pa ssword fo r accessing user options (the same password is used to access voicemail messages).
Customizing Your Quick Ed ition IP Telephone Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 9 2. Select Password on the User Options men u. 3. Perform one of the following actions: ● T o disable password protection, select T urn Pswd OFF .
10 Avaya one-X Quick Edition Release 3.1.0 Telepho ne User Guide May 2007 4. Click the Ok softkey to display the pre vious menu, or p ress the PHONE/EXIT ( ) button. T o change the user language 1. Access the User Options menu. 2. Select Language on the Us er Options menu.
Making and Answering Calls Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 11 Setting the Contrast Level of the Display Eight contrast levels are available to adjust t he contrast to b etter suit your work environment and lighting.
12 Avaya one-X Quick Edition Release 3.1.0 Telepho ne User Guide May 2007 Note: Note: T o dial a PSTN or a SIP (V oIP) network number , dial the appropriate code number first.
Making and Answering Calls Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 13 Tip : Tip: If the number is not exactly what y ou need to dial directly from the Incoming list, select the Edit# so ftkey to edit the number , and then select the Dial sof tkey .
14 Avaya one-X Quick Edition Release 3.1.0 Telepho ne User Guide May 2007 Tip : Tip: If you do not want to receive calls, you can activa te the Do Not Disturb featur e. See Do Not Disturb on page 35. T o answer an incoming call 1. T o answer a call, perform one of the following actions: ● pick up the handset.
Call Handling Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 15 Call Handling Putting a Call on Hold Y ou can put a call on hold to t emporarily remove your self from the call. While the active call is on hold, you can make outg oing calls or answer incoming calls.
16 Avaya one-X Quick Edition Release 3.1.0 Telepho ne User Guide May 2007 T ransferring Calls Tip : Tip: Y ou can transfer all incoming calls to another telephon e automatically by defining call-forwarding rules. For more information, see Call Forwarding on page 19.
Call Handling Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 17 2. Press the Ok sof tkey . 3. T o hang up, perform one of the following actions: ● return the handset to its cra dle. ● press the SPEAKER ( ) button. ● press the HEADSET ( ) button.
18 Avaya one-X Quick Edition Release 3.1.0 Telepho ne User Guide May 2007 Conference Calls Y ou can create a conference ca ll with three particip ants. One of the other particip ants can, in turn, add one or two additiona l particip ants to the conference call.
Call Handling Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 19 ● Select the End softkey ● hang up the handset . ● press the SPEAKER ( ) button. ● press the HEADSET ( ) button. Call Forwarding By default, calls are forwarded to your voicemail af ter three rings.
20 Avaya one-X Quick Edition Release 3.1.0 Telepho ne User Guide May 2007 3. Select the Chg softkey . 4. Select Directory # or press the indicated dialpad key . 5. If you want to switch to your Personal d irectory , select the MyDir softkey . 6. Select the Line/Feature ( ) button beside the number to which ca lls will be forwarded.
Call Handling Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 21 ● Press 2 on the dialpa d and select the Line/Featu re ( ) button beside the number to which calls will be redirected (or select the MyDir sof tkey to choose a number from your Personal directory).
22 Avaya one-X Quick Edition Release 3.1.0 Telepho ne User Guide May 2007 4. Select the On or Off sof tkey . 5. Select the Exit softkey to display t he previous menu, or press the PHONE/EXIT ( ) button.
Using Voice Mai l Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 23 Note: Note: Do not pick up the handset. Otherwise a call is automatically initia ted to the number that you want to edit/dial. 5. Select the Edit# softkey . 6.
24 Avaya one-X Quick Edition Release 3.1.0 Telepho ne User Guide May 2007 Y ou can access your voicemail from any touch tone telephone, internal or exter nal.
Using Voice Mai l Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 25 Caller Keyp ad Shortcut s The following tab le shows the options that a caller can select while leaving a message. Each key on the caller ’s dialp ad performs a dif ferent function.
26 Avaya one-X Quick Edition Release 3.1.0 Telepho ne User Guide May 2007 The voicemail on a Quick Edition IP telephone c an store a maximum of 30 voicemail messages or 20 minutes of messages. When your voicemail in box is fu ll, callers hear a message indicating that voicemail storage is full and no more messages can be saved.
Using Voice Mai l Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 27 T o play a voicemail message 1. Select the Vmail sof tke y . 2. Enter your voicemail pa ssword, and then select the Done sof tkey . 3. Select the Line/Feature ( ) button beside the entry tha t you wa nt to p lay .
28 Avaya one-X Quick Edition Release 3.1.0 Telepho ne User Guide May 2007 2. W ait for voicemail to answer the call. 3. As soon as the greeting st arts to play , press * on the dialpad. 4. When you are prompted for your voicema il password, enter t he password followed by the # key .
Using Voice Mai l Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 29 Note: Note: Personalized greetings must be longe r than three seconds in duration. 1. Access the User Options menu (see D isplaying the Use r Options Menu on page 7).
30 Avaya one-X Quick Edition Release 3.1.0 Telepho ne User Guide May 2007 Using Directories Corporate and Personal Directories Directories contain stored conta ct information such as names and telephone numbers.
Using Directories Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 31 4. At the current cursor position, Bksp to delete char acters if necessary . Enter a name starting with the last name and e nding with the first name (for example, Young, Mary ): 5.
32 Avaya one-X Quick Edition Release 3.1.0 Telepho ne User Guide May 2007 2. Select the Line/Feature ( ) button beside the number that you want t o copy . 3. Select the Copy softkey . 4. Select My Personal Dir on the Copy Entry T o menu. 5. Select the Ok sof tkey .
Status Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 33 8. Select the Next softkey . 9. When you are prompted to chang e the directory entry , select the Save sof tkey . 10. Select the Exit sof tkey to display the previous menu, or press the PHONE/EXIT ( ) button.
34 Avaya one-X Quick Edition Release 3.1.0 Telepho ne User Guide May 2007 ● All-Call-Forwarded (call forwarding configured to forward all calls). Note: Note: While you are on an active call, you can access the Corporate Directory to modify S tatus information.
Do Not Disturb Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 35 1. Press the OP TIONS ( ) button. 2. Select My St atus on the Main menu. 3. Press the P AGE LEFT and P AGE RIGHT ( ) buttons to view all st atus options. 4. Select the Line/Feature ( ) button beside your st atus choice.
36 Avaya one-X Quick Edition Release 3.1.0 Telepho ne User Guide May 2007 Paging Use the p aging feature to broadcast an announceme n t t o all of t he Quick Edition IP telephones in the one-X Quick Edition network. All pers ons in the p aging zone hear the broadcast through their telephone speaker unle ss they are on an active call.
Speed Dial Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 37 T o view your speed dial list 1. Press the OP TIONS ( ) button. 2. Select Speed Dial on the Main menu. 3. Press the P AGE LEFT and P AGE RIGHT ( ) buttons to view all entries.
38 Avaya one-X Quick Edition Release 3.1.0 Telepho ne User Guide May 2007 4. Select the Copy softkey . 5. Select Speed Dial on the Copy Entry T o menu. 6. Select the Line/Feature ( ) button beside any available S peed Dial number . 7. Select the Ok sof tkey .
Registration Information for Optional Fe atures Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 39 3. Select the Line/Feature ( ) button beside the entry that you want to delete. 4. Select the Del softkey . 5. Select the Ok sof tkey .
40 Avaya one-X Quick Edition Release 3.1.0 Telepho ne User Guide May 2007 5. In the To A d d r e s s field, type the e-mail address of the person to whom notifications will be sent (for example, user1@mycompany.com ). 6. In the From Address field, type an e-mail address tha t the telephone can use to place in the From field of the e-mail header .
Registration Information for Optional Fe atures Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 41 T eleworker Application Using the T eleworker Application, a remote user can c.
42 Avaya one-X Quick Edition Release 3.1.0 Telepho ne User Guide May 2007.
Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 43 Appendix A: Options Menus T elephone Options T able 4: T elephone Options - Main Menu 1. Options T o log into user or system options. 2. Call Log View and clear incoming and outgoin g log en tries.
Appendix A: Options Menus 44 Avaya one-X Quick Edition Release 3.1.0 Telepho ne User Guide May 2007 T able 6: T elephone Options - Web Inte rface Menu Change Password Enter existing password, enter new p a ssword, and confirm new password. Home Call Forwarding Enable, disable, and modify call forwarding settings.
System Options Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 45 System Options T able 7: System Options - T elephone Menu 1. Change Passwo rd Enter existing password, enter new p assword, and confirm new password. 2. Set Management 1.
Appendix A: Options Menus 46 Avaya one-X Quick Edition Release 3.1.0 Telepho ne User Guide May 2007 T able 8: System Options - W eb Interface Menu 3.1 Logout Change Admin Passwo rd Help Device Management Devices View all devices; add or remove a device.
System Options Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 47 External Entries View , add, modify , or delete an external entry . SIP Identity Launch the SIP Proxy Identities dialog for editing. Global Diali ng Rules Configure a global dialing rule , it will apply to all telephone s in the system.
Appendix A: Options Menus 48 Avaya one-X Quick Edition Release 3.1.0 Telepho ne User Guide May 2007.
Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 49 Index Index A Announcement, through paging . . . . . . . . . . . 36 Answering calls, answer a second call . . . . . . . . 14 Answering calls, ways to answer . . . . . . . . . . 13 Applications overview .
50 Avaya one-X Quick Edition Release 3.1.0 Telepho ne User Guide May 2007 Index N Name changing in Corpora te directory . . . . . . . . . 30 viewing . . . . . . . . . . . . . . . . . . . . . . 5 Network name, viewing . . . . . . . . . . . . . . . . 5 Network Options, web-based interface configuring emai l notification .
Avaya one-X Quick Edition Relea se 3.1.0 Telephone User Guide May 2007 51 Index System Options menu, web-based interface network options, em ail notification . . . . . . . . 40 T Telephone appli cations . . . . . . . . . . . . . . . . 5 Telephone Options main menu, summary .
52 Avaya one-X Quick Edition Release 3.1.0 Telepho ne User Guide May 2007 Index.
デバイスAvaya ONE-X 3.1.0の購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
Avaya ONE-X 3.1.0をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはAvaya ONE-X 3.1.0の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Avaya ONE-X 3.1.0の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Avaya ONE-X 3.1.0で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Avaya ONE-X 3.1.0を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はAvaya ONE-X 3.1.0の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Avaya ONE-X 3.1.0に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちAvaya ONE-X 3.1.0デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
