SharpメーカーAR-507の使用説明書/サービス説明書
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• GETTING STARTED • MAKING COPIES • SPECIAL FUNCTIONS • SUPPLIES • COPIER TROUBLE? • GENERAL INFORMATION • OPTIONAL EQUIPMENT • KEY OPERATOR’S GUIDE 1-1 2-1 3-1 4-1 5-1 6-1 7-1 8-1 D.
In some areas, the "POWER" switch positions are marked "I" and " " on the copier instead of "ON" and "OFF". The symbol " " denotes the copier is not completely de-energized but in a stand-by condition at this "POWER" switch position.
1 CHAPTER 4 SUPPLIES ● PAPER .......................... 4-2 Types and sizes of copy paper ......... 4-2 Loading copy paper ................. 4-2 ● ADDING TONER ................... 4-5 ● USED TONER DISPOSAL ............ 4-7 ● STORAGE OF SUPPLIES .
2 [Inch series] [AB series] 1. 2. A4 A3 1.8/ 11 2.11 17 1 2 INTR ODUCTION The AR-507 copier is a digital image processing copier which provides high productivity and convenient features including intelligent image-editing functions.
1-1 CHAPTER 1 CHAPTER 1 GETTING ST AR TED This chapter describes the basic information on the use of this copier. P age ● ● ● ● ● INST ALLA TION REQ UIREMENTS ..................... 1-2 ● ● ● ● ● CA UTIONS ..........................
1-2 CHAPTER 1 INST ALLA TION REQUIREMENTS To ensure safety and proper machine performance, please note the following before initial installation and whenever the machine is to be relocated. 1. The copier should be installed near an accessible power outlet for easy connection.
1-3 CHAPTER 1 CA UTIONS 1. Do not touch the photoconductive drum. Scratches or smudges on the drum will cause dirty copies. 2. The fusing unit is extremely hot. Exercise care in this area. 3. Since a hard disk drive is built into the copier, be sure to turn the power switch to the “OFF” position when moving the copier.
1-4 CHAPTER 1 CA UTIONS GETTING STARTED Cautions For Europe: CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE KLASS 1 LASERAPPARAT CAUTION INVISIBLE LASER RADIATION WHEN OPEN AND INTERLOCKS DEFEATED. AVOID EXPOSURE TO BEAM. VORSICHT UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GEÖFFNET UND SICHERHEITSVERRIEGELUNG ÜBERBRÜCKT.
1-5 CHAPTER 1 PO WER ON AND OFF The power switch is located on the left side of the copier. When the power switch is turned to the “ON” position, the message “ WARMING UP. PLEASE WAIT. ” will appear in the message display. Warming up takes less than 150 seconds.
1-6 CHAPTER 1 GETTING STARTED Power on and off Auto power shut-off mode If the auto power shut-off mode is enabled, the copier will automatically turn off the power once a programmed length of time has elapsed without any copier operation after the last copy of a run is made or the power is first turned on.
1-7 CHAPTER 1 1 Press the INFORMATION ( ) key in the standby mode. ● The screen for the information categories will appear. 2 Select the “COPIER” key to display the first screen of the copier feature items. ● If the toner supply is not low, this screen is not displayed.
1-8 CHAPTER 1 USING THE T OUCH P ANEL How to use the touc h panel READY TO COPY. AUTO EXPOSURE PAPER SELECT 100% COPY RATIO AUTO 8/ 11 1 2 1. 2. A4 A3 READY TO COPY.
1-9 CHAPTER 1 READY TO COPY. 1. 2. A4 A3 Function setting icons Selected special functions are indicated with their icons on the basic screen. The setting screen for a selected function can be easily called by pressing its icon. If multiple special functions are selected, up to six icons will be displayed.
1-10 CHAPTER 1 GETTING STARTED Face up / face down delivery F A CE UP/F A CE DO WN DELIVER Y In this copier, copies will be delivered face up or face down depending on the features and paper type to be used. When normal copying is performed in the sort or group mode using plain paper, copies will be delivered face down.
2-1 CHAPTER 2 CHAPTER 2 MAKING COPIES This chapter describes the basic copying functions such as normal copying, reduction/enlargement, and exposure adjustments. P age ● ● ● ● ● A UDITING A CCOUNTS ............................. 2-2 ● ● ● ● ● USING THE RSPF .
2-2 CHAPTER 2 A UDITING A CCOUNTS If this copier has been programmed in the auditing mode, it will not function until an assigned 5-digit account number has been entered. ★ KEY OPERATOR See page 8-9 for setting the auditing mode. MAKING COPIES Auditing accounts The initial status of the message display will be: ENTER YOUR ACCOUNT NUMBER.
2-3 CHAPTER 2 USING THE RSPF ● The RSPF can handle a maximum of 50 originals in A4 (8-1/2" x 11") paper size. ● 1-sided to 2-sided, 2-sided to 1-sided, and 2-sided to 2-sided copying can be performed. ● The originals must be set face up in the document feeder tray.
2-4 CHAPTER 2 1-sided copies of 1-sided originals 1 Adjust the original guides to the size of the originals and set the originals face up in the document feeder tray. ● The original size will be indicated on the touch panel, and the paper tray with the corresponding paper size will be automatically selected.
2-5 CHAPTER 2 MAKING COPIES Using the RSPF USING THE RSPF 2-sided copies fr om 1-sided originals 1 Adjust the original guides to the size of the originals and set the originals face up in the document feeder tray. 2 Press the 2-SIDED COPY key. 3 Press the key on the touch panel.
2-6 CHAPTER 2 MAKING COPIES Using the RSPF USING THE RSPF 2-sided copies fr om 2-sided originals 1 Adjust the original guides to the size of the originals and set the originals face up in the document feeder tray. 2 Press the 2-SIDED COPY key. 3 Press the key on the touch panel.
2-7 CHAPTER 2 1-sided copies fr om 2-sided originals 1 Adjust the original guides to the size of the originals and set the originals face up in the document feeder tray. 2 Press the 2-SIDED COPY key. 3 Press the key on the touch panel. 4 Press the “OK” key.
2-8 CHAPTER 2 COPYING FR OM THE DOCUMENT GLASS 1-sided copies of 1-sided originals 1 Open the document feeder cover and place an original face down on the document glass, using the centring scale to position it. ● When copying multi-page documents, copy from the first page to the last page.
2-9 CHAPTER 2 MAKING COPIES Copying from the document glass COPYING FR OM THE DOCUMENT GLASS 4 Use the 10-key pad to enter the desired number of copies. ● The number will be shown in the copy quantity display of the touch panel. ● A single copy can be made with the initial setting, i.
2-10 CHAPTER 2 3 Press the 2-SIDED COPY key. 4 Press the key on the touch panel. 5 Press the “OK” key. 6 Use the 10-key pad to enter the desired number of copies. ● The number will be shown in the copy quantity display. ● Use the CLEAR ( C ) key to cancel an entry if a mistake is made.
2-11 CHAPTER 2 MAKING COPIES Reduction/Enlargement/Zoom A utomatic selection 1 Place the original in the document feeder tray or on the document glass. ● The original size will be detected and indicated on the touch panel. 2 Press the “PAPER SELECT” key on the touch panel and select the paper tray with the desired paper size.
2-12 CHAPTER 2 Manual selection 1 Place the original in the document feeder tray or on the document glass. 2 Press the “COPY RATIO” key on the touch panel. 3 Use the MENU 1 2 key to select menu 1 or menu 2 for copy ratio selection. Menu 1 A. Preset reduction copy ratios are: 86%, 81%, and 70% (77% and 64%).
2-13 CHAPTER 2 5 Press the “OK” key. 6 Use the “PAPER SELECT” key to select the paper tray with the desired paper size. ● If the AUTO PAPER SELECT mode is on, the appropriate copy paper size will have been automatically selected based on the original size and selected copy ratio.
2-14 CHAPTER 2 1 Place the original in the document feeder tray or on the document glass. 2 Open the bypass tray. 3 Set the bypass tray guides to the width of the copy paper. ● Be sure to extend the tray when feeding A4R, B4 or A3 (8-1/2" x 11"R, 8-1/2" x 14" or 11" x 17") sized paper.
2-15 CHAPTER 2 5 Press the “PAPER SELECT” key on the touch panel and then select the bypass tray. ● If paper type selection has been enabled, select “60 ~ 105 g /m 2 ” (“16 ~ 28 lbs.”) or “106 ~ 200 g /m 2 ” (“28+ ~ 55 lbs.”). ● If “60 ~ 105 g /m 2 ” (“16 ~ 28 lbs.
2-16 CHAPTER 2 A utomatic This is the standard initial setting for this copier. In this mode, the characteristics of an original being copied are “read” by the exposure system, and exposure adjustments are made automatically. This optimizes the contrast of the copied images by reducing the effect of coloured or shaded background areas.
2-17 CHAPTER 2 MAKING COPIES Sort/group 1 2 3 3 2 1 3 2 1 3 2 1 1 2 3 3 3 2 3 2 1 1 1 2 SOR T/GR OUP When the SORT ( ) icon is indicated on the touch panel, copies will be collated by sets and then delivered to the exit tray. When the GROUP ( ) icon is indicated, copies will be grouped by originals.
2-18 CHAPTER 2 JOB MEMOR Y Frequently used job programs can be stored in each of nine storage registers. This is convenient for quick job recall without losing time manually reprogramming each aspect of the job. ● All functions that can be set in the copy mode except the copy quantity setting can be stored in the job memory.
2-19 CHAPTER 2 JOB PROGRAMS STORE/DELETE RECALL PRESS PROGRAM NUMBER. EXIT MAKING COPIES Job memory Deleting a stored job program 1 Follow steps 1 and 2 in “Storing a job program” on the previous page. (1. Press the PROGRAM ( P ) key. 2. Press the “STORE/DELETE” key.
2-20 CHAPTER 2 1 Press the INTERRUPT ( ) key. ● When the document feeder is being used, the copier will stop after completing the copying of the originals which have been fed into the document feeder. The INTERRUPT indicator will blink until the copier becomes ready for interrupt copying.
3-1 CHAPTER 3 CHAPTER 3 SPECIAL FUNCTIONS This chapter describes the special copying functions including various image editing functions which have been made possible by digital image processing technology. P age ● ● ● ● ● XY ZOOM ..........
3-2 CHAPTER 3 1 Place the original in the document feeder tray or on the document glass. 2 Press the “COPY RATIO” key on the touch panel. 3 Press the “XY ZOOM” key. ● The following screen will appear. 4 Use the reduction, enlargement, and ZOOM ( , ) keys to change the copy ratio in the horizontal (X) direction.
3-3 CHAPTER 3 5 Press the Y key. ● The copy ratio in the vertical (Y) direction will be highlighted. 6 Use the reduction, enlargement, and ZOOM ( , ) keys to change the copy ratio in the vertical (Y) direction. ● To change the copy ratio in the horizontal direction again, press the X key.
3-4 CHAPTER 3 SPECIAL FUNCTIONS Margin shift The MARGIN SHIFT feature, in its initial setting, automatically shifts the text or image to the right both on one-sided copies and on the front side of two- sided copies. The text or image is shifted to the left on the reverse side of two-sided copies.
3-5 CHAPTER 3 SPECIAL FUNCTIONS Margin shift MARGIN SHIFT 3 Press the “MARGIN SHIFT” key on the touch panel. ● The setting screen for MARGIN SHIFT will appear. 4 Select the shift direction. ● Select “RIGHT”, “LEFT”, “DOWN” or “UP” on the touch panel.
3-6 CHAPTER 3 This copier has an edge erase mode and a centre erase mode. ● Edge erase can be used to eliminate shadow lines around the edges of copies caused when thick paper or a book is used as an original. ● Centre erase can be used to eliminate the shadow produced by the bindings of bound documents.
3-7 CHAPTER 3 4 Select the desired erase mode. ● Select “EDGE ERASE”, “CENTRE ERASE” or “EDGE+CENTRE ERASE” on the touch panel. The selected erase mode will be highlighted. 5 Adjust the amount of edge erase and/or centre erase if needed.
3-8 CHAPTER 3 SPECIAL FUNCTIONS Dual page copying The DUAL PAGE COPY feature produces separate copies of two documents placed side by side on the document glass. It is especially useful when copying books and other bound documents. This feature can be used in the one-sided to two-sided copying mode.
3-9 CHAPTER 3 SPECIAL FUNCTIONS Dual page copying 5 Ensure that the desired tray is selected. 6 Enter the desired number of copies. 7 Press the START ( ) key. ● If the SORT mode has been selected for copying multiple originals, proceed to the next step.
3-10 CHAPTER 3 The MULTI SHOT function is used to copy several originals, collectively in a specified order, onto one sheet. SPECIAL FUNCTIONS Multi shot MUL TI SHO T 1 Place the originals in the document feeder tray or on the document glass. ● When using the document glass, place the originals one at a time starting with the first original.
3-11 CHAPTER 3 5 Press the “MULTI SHOT” key on the touch panel. ● The function setting screen for MULTI SHOT will appear. 6 Select the number of originals to be included on one sheet of copies. ● Select “2in1”, “4in1”, “8in1” or “16in1” on the touch panel.
3-12 CHAPTER 3 9 Press the upper “OK” key. 10 Enter the desired number of copies. 11 Press the START ( ) key. ● If the document feeder is used, copying will start after all originals are scanned. ● If the document glass is used, proceed to the next step.
3-13 CHAPTER 3 CO VERS SPECIAL FUNCTIONS Covers The COVERS mode is used to place covers on the front, back, or both the front and back of multipage documents. ● Front cover sheets can be copied on, but only on the front side even in the 1-sided to 2-sided and 2-sided to 2-sided copy modes.
3-14 CHAPTER 3 5 Select cover placement. ● Select “FRONT”, “BACK” or “FRONT+BACK” on the touch panel. 6 Indicate whether the front cover sheets are to be copied on or not. ● Select “YES” or “NO” on the touch panel. If “YES” is selected, the first page of the document will be copied onto the front cover sheet.
3-15 CHAPTER 3 TRANSP ARENCY FILM WITH INSER T SHEETS SPECIAL FUNCTIONS Transparency film with insert sheets When copying onto transparency film, insert sheets can be placed following each transparent sheet. The insert sheets can be processed blank or can be copied with the same image as the transparent sheets.
3-16 CHAPTER 3 4 Indicate whether the insert sheets are to be copied on or not. ● Select “YES” or “NO” on the touch panel. 5 Press the upper “OK” key. 6 Load transparency film into the bypass tray. 7 Ensure that the desired tray is selected for insert sheets.
3-17 CHAPTER 3 SPECIAL FUNCTIONS Pamphlet copy P AMPHLET COPY Originals (2-sided) Originals (1-sided) READY TO CO The PAMPHLET COPY function is used to arrange copies in proper order for eventual centre-stapling and folding into a booklet.
3-18 CHAPTER 3 3 Press the “PAMPHLET COPY” key on the touch panel. ● The setting screen for PAMPHLET COPY will appear. ● Depending on the setting of the tandem copying, the “PAMPHLET COPY” function may be included in the “IMAGE EDIT” menu.
3-19 CHAPTER 3 7 Check the copy paper selection. ● When the desired paper size is not selected, touch the desired paper tray on the touch panel then the AUTO IMAGE key. This lets the copier automatically set the best reduction or enlargement ratio and display it on the touch panel, judging from the placed original size and the desired paper size.
3-20 CHAPTER 3 SPECIAL FUNCTIONS Image editing functions IMA GE EDITING FUNCTIONS The image editing functions include the following functions. ● Job build: Makes copies from a large volume of originals (up to 120 pages of A4 (8-1/2" x 11") paper size) using the document feeder.
3-21 CHAPTER 3 SPECIAL FUNCTIONS Image editing functions IMA GE EDITING FUNCTIONS 3 Press the SPECIAL MODES key. ● The SPECIAL MODES screen will appear. 4 Press the “IMAGE EDIT” key. ● The IMAGE EDIT menu will appear. 5 Press the “JOB BUILD” key.
3-22 CHAPTER 3 SPECIAL FUNCTIONS Image editing functions IMA GE EDITING FUNCTIONS 8 Press the START ( ) key. ● Scanning of the first section will start.
3-23 CHAPTER 3 SPECIAL FUNCTIONS Image editing functions IMA GE EDITING FUNCTIONS 2 Press the “PAPER SELECT” key on the touch panel and select the desired paper size. 3 Press the SPECIAL MODES key. ● The SPECIAL MODES screen will appear. 4 Press the “IMAGE EDIT” key on the touch panel.
3-24 CHAPTER 3 SPECIAL FUNCTIONS Image editing functions IMA GE EDITING FUNCTIONS REPEA T COPY REPEAT COPY is used to produce repeated images of an original on a single sheet of paper. Border lines can be drawn to separate repeated images. ● Up to 16 (4 x 4) copies can be made on a single sheet.
3-25 CHAPTER 3 SPECIAL FUNCTIONS Image editing functions IMA GE EDITING FUNCTIONS 2 Select the desired copy paper size. ● Press the “PAPER SELECT” key on the touch panel and then select the desired paper size. 3 Press the SPECIAL MODES key. ● The SPECIAL MODES screen will appear.
3-26 CHAPTER 3 SPECIAL FUNCTIONS Image editing functions IMA GE EDITING FUNCTIONS 7 Select a type of border line. ● Select the solid line, broken line or no border line. 8 Press the upper “OK” key. 9 Make all other desired copier selections and enter the desired number of copies.
3-27 CHAPTER 3 SPECIAL FUNCTIONS Image editing functions IMA GE EDITING FUNCTIONS READY TO CO The B/W REVERSE feature is used to reverse black and white areas. ● When the B/W REVERSE feature is selected, the exposure mode will be automatically set to the TEXT mode.
3-28 CHAPTER 3 SPECIAL FUNCTIONS Image editing functions IMA GE EDITING FUNCTIONS 5 Press the upper “OK” key. 6 Make all other desired copier selections and enter the desired number of copies. 7 Press the START ( ) key. ● If the document feeder is used, scanning of originals and copying will start.
3-29 CHAPTER 3 SPECIAL FUNCTIONS Image editing functions IMA GE EDITING FUNCTIONS BINDING CHANGE This function rotates the image of originals of the second side in the 1-sided to 2-sided copy mode.
3-30 CHAPTER 3 SPECIAL FUNCTIONS Image editing functions 1 Place the originals in the document feeder tray or on the document glass. 2 Press the 2-SIDED COPY key and select the 1-sided to 2- sided copy mode. 3 Press the SPECIAL MODES key. ● The SPECIAL MODES screen will appear.
3-31 CHAPTER 3 SPECIAL FUNCTIONS Image editing functions 6 Press the upper “OK” key. 7 Make all other desired copier selections and enter the desired number of copies. 8 Press the START ( ) key. ● If the document feeder is used, scanning of originals and copying will start.
3-32 CHAPTER 3 These functions are selected by pressing the “TEXT STAMP” key on the SPECIAL MODES screen and then selecting from the “TEXT STAMP” menu. ● These functions will not work when non-standard size paper is used. ● Multiple text stamp functions can be selected at the same time except for SELECT STAMP and WATERMARK.
3-33 CHAPTER 3 3 Press the “TEXT STAMP” key on the touch panel. ● The TEXT STAMP menu will appear. 4 Press the “DATE” key on the touch panel. ● The setting screen for DATE will appear. 5 Select the desired date format on the touch panel. ● The selected format will be highlighted.
3-34 CHAPTER 3 8 Select the print direction. ● If the PAMPHLET COPY function is used with this function, the portrait orientation ( ) must be selected. 9 Press the upper “OK” key. 10 Make all other desired copier selections and enter the desired number of copies.
3-35 CHAPTER 3 SELECT ST AMP The SELECT STAMP function adds a selected stamp such as “Confidential” or “Urgent” to the copies. The stamp will be printed in white on a shaded background. ● The stamps which can be selected are: “Confidential”, “Urgent”, “Copy”, “Preliminary”, “Draft”, and “Final”.
3-36 CHAPTER 3 MP ESS POSITION CANCEL OK OK 5 Select the desired stamp to be printed. ● The selected stamp will be highlighted. 6 Select the pages to be stamped. ● Indicate whether the stamp is to be printed only on the first page or on all pages, by pressing the “1ST PAGE ONLY” or “ALL PAGES” key.
3-37 CHAPTER 3 10 Press the lower “OK” key. ● The TEXT STAMP menu will appear again. 11 Select the print direction. ● If the PAMPHLET COPY function is used with this function, the portrait orientation ( ) must be selected. 12 Press the upper “OK” key.
3-38 CHAPTER 3 1 Place the originals in the document feeder tray or on the document glass. 2 Press the SPECIAL MODES key. ● The SPECIAL MODES screen will appear. 3 Press the “TEXT STAMP” key on the touch panel. ● The TEXT STAMP menu will appear.
3-39 CHAPTER 3 4 Press the “WATERMARK” key on the touch panel. ● The setting screen for WATERMARK will appear. 5 Select the desired watermark to be printed. ● The selected watermark will be highlighted. 6 Select the pages to be printed with the watermark.
3-40 CHAPTER 3 9 Press the lower “OK” key. ● The TEXT STAMP menu will appear again. 10 Select the print direction. ● If the PAMPHLET COPY function is used with this function, the portrait orientation ( ) must be selected. 11 Press the upper “OK” key.
3-41 CHAPTER 3 -1- 1/5 1 The PAGE NUMBER function adds page numbers to the copies. ● The page number format can be selected from three types. ● The page number print position is automatically selected depending on the selected page number format.
3-42 CHAPTER 3 4 Press the “PAGE NUMBER” key on the touch panel. ● The setting screen for PAGE NUMBER will appear. 5 Select the desired page number format. ● The selected page number format will be highlighted. 6 Select the starting page number.
3-43 CHAPTER 3 9 Press the upper “OK” key. 10 Make all other desired copier selections and enter the desired number of copies. 11 Press the START ( ) key. ● If the document feeder is used, copying will start after all originals are scanned. ● If the document glass is used, proceed to the next step.
3-44 CHAPTER 3 T ANDEM COPY 1 Ensure that the two copiers are connected through the tandem-connection cable and they have been turned on. 2 On the copier that will be set as the main copier, place the originals in the document feeder tray or on the document glass.
3-45 CHAPTER 3 SPECIAL FUNCTIONS Tandem copy 5 Press the “OK” key. 6 Make all other desired copier settings and enter the number of copies. ● The functions selected on the main copier will be used by both copiers.
3-46 CHAPTER 3 SPECIAL FUNCTIONS Setting review 100% COPY RATIO IDED COPIES OF 1-SIDED GINALS PLE SORT HIFT : SIDE 1 SIDE 2 10 mm 10 mm 2inl NO BORDER Confidential 1ST PAGE ONLY OT : TAMP : 1/2 ED COP.
4-1 CHAPTER 4 CHAPTER 4 SUPPLIES This chapter describes the supplies for this copier such as paper and toner. P age ● ● ● ● ● P APER ......................................... 4-2 T ypes and sizes of cop y paper ......................... 4-2 Loading cop y paper .
4-2 CHAPTER 4 P APER T ypes and sizes of copy paper Size Weight Capacity Special paper (80 g /m 2 (21lb.) paper) Paper trays A5 to A3 56 to 105 g /m 2 500 sheets 1 and 2 (5-1/2" x 8-1/2" (15 lbs.
4-3 CHAPTER 4 SUPPLIES Paper Loading paper in paper tra ys 1 and 2 1 Gently lift and pull out the paper tray. 2 Only use paper within the Sharp specification and follow the paper manufacturer’s instructions regarding fanning and loading the paper. ● The tray holds 500 sheets of paper.
4-4 CHAPTER 4 P APER Changing the copy paper size in the tra y 1 Gently lift and pull out the paper tray until it stops. 2 Adjust the paper size indicator to match the paper size to be set. ● Slide the paper size indicator to the right or left to match the paper size.
4-5 CHAPTER 4 The message “ (TONER SUPPLY IS LOW. PRESS FOR GUIDANCE.) ” will appear in the message display before the toner supply is completely empty. If copying is continued, copies will gradually become lighter until the copier stops and the message display changes to “ ADD TONER.
4-6 CHAPTER 4 4 Place the new toner cartridge with the protrusions in the notches as shown. 5 Slide the toner cartridge along the guides over the toner hopper. 6 Hold the toner cartridge with one hand and bend the protrusion at the sealing tape as shown in the illustration.
4-7 CHAPTER 4 1 Open the toner collecting container cover. ● Push once on the door to unlatch and open it. 2 Disengage and remove the container from the copier.
4-8 CHAPTER 4 SUPPLIES Storage of supplies GENUINE SUPPLIES ST ORA GE OF SUPPLIES The supplies of this copier replaced by the user include copy paper, toner, toner collecting container, and staple cartridges for the optional finisher (AR-FN3). For best copying results, be sure to use only Sharp products.
5-1 CHAPTER 5 CHAPTER 5 COPIER TR OUBLE? This chapter describes how to remove misfed originals and paper and other common trouble remedies. P age ● ● ● ● ● MISFEED REMO V AL ............................... 5-2 ● ● ● ● ● MAINTENANCE REQUIRED .
5-2 CHAPTER 5 A MISFEED HAS OCCURRED. CLEAR INDICATED AREA. PRESS FOR RECOVERY INSTRUCTIONS. CHECK THE INDICATED AREA AND REMOVE THE MISFEED ORIGINAL. A B MISFEED REMO V AL When a misfeed occurs, the copier will stop. The message “ A MISFEED HAS OCCURRED.
5-3 CHAPTER 5 (A) Open the feeding roller cover. If a misfed original is in the feeding section: Move the release lever in the direction of the arrow and remove the misfed original. If a misfed original is in the transport section: Open the paper guide.
5-4 CHAPTER 5 COPIER TROUBLE? Misfeed removal MISFEED REMO V AL Open the document feeder and gently remove the misfed original. ● If the misfed original cannot be easily removed, open the feeding roller cover. Close the feeding roller cover firmly by pressing in the middle of the cover after removing the misfed original.
5-5 CHAPTER 5 COPIER TROUBLE? Misfeed removal MISFEED REMO V AL Misfeed in the b ypass tray 1 Gently pull the misfed paper out. 2 Open and close the front cover to cancel the misfeed display. Misfeed in paper tra ys 1 and 2 1 Open the right side cover.
5-6 CHAPTER 5 A MISFEED HAS OCCURRED. CLEAR INDICATED AREA. PRESS FOR RECOVERY INSTRUCTIONS. MISFEED REMO V AL COPIER TROUBLE? Misfeed removal 2 Remove the misfed paper. ● Be careful not to tear the misfed paper during removal. 3 If the paper cannot be seen from the side, pull out the paper tray which was in use and remove the misfed paper.
5-7 CHAPTER 5 MISFEED REMO V AL COPIER TROUBLE? Misfeed removal 2 Remove the misfed paper. 1 Turn the transport lever to the left. CAUTION The area behind the transport lever is hot. Use sufficient care in handling this lever. 2 Turn roller rotating knob A in the direction of the arrow to remove the misfed paper.
5-8 CHAPTER 5 Fusing unit tab Roller rotating knob B MISFEED REMO V AL Misfeed ar ound the fusing unit and exit area NOTE: If an optional finisher (AR-FN3) is fitted, please refer to chapter 7 Optional Equipment for additional misfeed removal help. 1 Open the front cover.
5-9 CHAPTER 5 MISFEED REMO V AL COPIER TROUBLE? Misfeed removal If the misfed paper is in the exit area: 1 Turn roller rotating knob C and remove the paper. 2 If the misfed paper cannot be removed in step 1 , raise exit area lever C and remove the paper.
5-10 CHAPTER 5 Misfeed in the rever sing area 1 Open the left side cover. 2 Gently remove the misfed paper. ● Open the exit area cover carefully. 1 Raise the paper guide and gently remove the misfed paper. COPIER TROUBLE? Misfeed removal MISFEED REMO V AL Paper guide A MISFEED HAS OCCURRED.
5-11 CHAPTER 5 MISFEED REMO V AL COPIER TROUBLE? Misfeed removal 2 If the misfed paper cannot be removed in the previous step, turn roller rotating knob D in the direction of the arrow and remove the paper. 3 Close the exit area cover and the left side cover.
5-12 CHAPTER 5 P aper feed area open/close le ver COPIER TROUBLE? Misfeed removal MISFEED REMO V AL 2 Remove any misfed paper from the duplex module. ● Be careful not to tear the misfed paper during removal. 3 Close the exit area cover. If the misfed paper is in the right side of the duplex module: 1 Open the right side cover.
5-13 CHAPTER 5 COPIER TROUBLE? Maintenance required MAINTENANCE REQ UIRED When the message “ READY TO COPY. (MAINTENANCE REQUIRED) ” appears in the message display, service by an authorised Sharp Service Technician will be required soon. Contact your Service Centre as soon as possible.
5-14 CHAPTER 5 COPIER TROUBLE? Troubleshooting TR OUBLESHOO TING Always check the message display whenever the copier stops or operation is not possible. The messages will give you easy-to-follow directions. If the messages do not give specific instructions, check the list below.
5-15 CHAPTER 5 COPIER TROUBLE? Troubleshooting TR OUBLESHOO TING Problem Solution Dust, dirt, smudges appear on copies. Black lines appear on copies when using RSPF. Touch panel is too dark or too light. “ CHECK THE SUB MACHINE. ” message appears and the tandem copying does not start.
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6-1 CHAPTER 6 CHAPTER 6 GENERAL INFORMA TION This chapter describes general information for using this copier. Page ● ● ● ● ● P AR T NAMES AND FUNCTIONS ...................... 6-2 Exterior ......................................... 6-2 Interior .
6-2 CHAPTER 6 P AR T NAMES AND FUNCTIONS Exterior Exit area cover Open to remove misfed paper. Power switch Press to turn copier power on and off. Left side cover Open to remove misfed paper. Exit tray (optional) Finished copies are deposited in the exit tray.
6-3 CHAPTER 6 P AR T NAMES AND FUNCTIONS Interior GENERAL INFORMATION Part names and functions Fusing unit The fusing unit is hot. Exercise care in this area. Transport lever Turn to open the transport section. Photoconductive drum Copy images are formed on the photoconductive drum.
6-4 CHAPTER 6 P ART NAMES AND FUNCTIONS LCD touch panel Displays information to assist the operator. Various operation keys are included in the touch panel depending on the particular screen being displayed. 10-key pad Used to set the copy quantity. INTERRUPT ( ) key and indicator (p.
6-5 CHAPTER 6 P ART NAMES AND FUNCTIONS READY TO COPY. AUTO EXPOSURE PAPER SELECT 100% COPY RATIO AUTO A4 1. A4 2. A3 A4 A4R 106~200 g /m 2 ORIGINAL CUSTOM SETTINGS ( ) key Press to set key operator programs or adjust the contrast of the touch panel.
6-6 CHAPTER 6 USER MAINTENANCE The document glass and the document feeder cover must be kept clean to avoid dirty areas from being copied onto the copies. Document glass and document feeder cover Wipe the document glass and the document feeder cover with a soft, clean cloth.
6-7 CHAPTER 6 T OUCH P ANEL CONTRAST ADJUSTMENT The contrast of the touch panel can be adjusted as below. 1 Press the CUSTOM SETTINGS ( ) key. 2 Press the “DISPLAY CONTRAST” key on the touch panel. 3 Press the “LIGHTER” or “DARKER” key to adjust the contrast.
6-8 CHAPTER 6 GENERAL INFORMATION Specifications COPIER Type Desktop Copy system Dry, electrostatic transfer system Originals Sheets, bound documents Original feed system Reversing single pass feeder (RSPF) Original sizes Max. A3 (11" x 17") Copy sizes Max.
6-9 CHAPTER 6 SPECIFICA TIONS GENERAL INFORMATION Specifications DUPLEX MODULE Paper type Ordinary paper only Number of copies 1 (trayless system) Copy paper size A5, A4, A4R, B4, A3 (8-1/2" x 11", 8-1/2" x 11"R, 8-1/2" x 14", 11" x 17") Copy paper weight 56 to 105 g /m 2 (15 lbs.
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7-1 CHAPTER 7 CHAPTER 7 OPTIONAL EQUIPMENT This chapter describes operating instructions for the Finisher (AR-FN3), Large Capacity Tray (AR-LC1N) and Stand/500-sheet Paper Drawer (AR-DE7) . P age ● ● ● ● ● SYSTEM CONFIGURA TION .............
7-2 CHAPTER 7 SYSTEM CONFIGURA TION The options which are available for this copier are shown below. OPTIONAL EQUIPMENT System configuration Large capacity tray (AR-LC1N) Finisher (AR-FN3) Stand/500-s.
7-3 CHAPTER 7 FINISHER (AR-FN3) The copier has two different finisher modes: one sorts copies into sets matching the sequence of the originals and the second groups copies by original. When an optional finisher (AR-FN3 ) is installed, copy sets ca n be automatically stapled.
7-4 CHAPTER 7 Offset stac k OFFSET mode When copying in the SORT mode, each collated set of copies will be stacked offset approximately 30 mm (1.2 inch) from the previous set. When copying in the GROUP mode, copies will be offset stacked in groups of multiple copies from the same original.
7-5 CHAPTER 7 Sor t and gro up When SORT is selected, the SORT ( ) icon will be indicated and copies will be collated by sets. When STAPLE SORT is selected, the STAPLE SORT ( ) icon will be indicated and collated copies will be stapled automatically. When the GROUP ( ) icon is indicated on the touch panel, copies will be grouped by originals.
7-6 CHAPTER 7 Staple sor t The STAPLE SORT mode staples A4, A4R, B4, and A3 (8-1/2" x 11", 8-1/2" x 11"R, 8-1/2" x 14", and 11" x 17") size copies.
7-7 CHAPTER 7 4 Select the desired stapling position. ● The AR-FN3 finisher has three selectable stapling positions as shown below. 5 Press the “OK” key. 6 Set the number of copies. 7 Press the START ( ) key. ● When copying of each set is completed, the copies will be auto- matically stapled and delivered to the offset tray.
7-8 CHAPTER 7 Using the document glass 1 Set the original on the document glass with the corner to be stapled to the upper right. ● Copy from the last page to the first page.
7-9 CHAPTER 7 5 Press the “OK” key. 6 Set the number of copies. 7 Press the START ( ) key. 8 Replace the finished original with the next original after the START ( ) key indicator lights up, and then press the START ( ) key. Repeat this step until all originals have been scanned.
7-10 CHAPTER 7 Staple car tridge replacement The message “ SLIDE THE FINISHER AWAY FROM THE COPIER AND ADD STAPLES. ” will appear when the staple cartridge is empty. Replace the staple cartridge as follows: 1 While holding the finisher release lever, slide the finisher away from the copier.
7-11 CHAPTER 7 8 Remove the rear paper and tape from the cartridge. ● Pull the tape straight. If not, the tape may tear. 9 Insert the staple box into the stapler unit until it clicks into place. 10 Lower the lock lever and return the stapler unit to face down.
7-12 CHAPTER 7 Staple jam remo val If staples become jammed in the stapler, “ CHECK STAPLER POSITION OR STAPLE JAM. ” will be displayed. Remove the jammed staples in the manner described below. 1 While holding the finisher release lever, slide the finisher away from the copier.
7-13 CHAPTER 7 7 Return the lever to its original position. 8 Insert the staple box into the stapler unit until it clicks in place. 9 Lower the lock lever and return the stapler unit to face down. Push the stapler unit until it locks. 10 Push the finisher toward the copier and latch it in place.
7-14 CHAPTER 7 OPTIONAL EQUIPMENT Finisher (AR-FN3) FINISHER (AR-FN3) Misfeed remo v al The copier will stop when a misfeed occurs. The message “ A MISFEED HAS OCCURRED. CLEAR INDICATED AREA. PRESS FOR RECOVERY INSTRUCTIONS. ” will appear with a display of paper misfeed locations.
7-15 CHAPTER 7 OPTIONAL EQUIPMENT Finisher (AR-FN3) FINISHER (AR-FN3) 3 If the misfed paper cannot be removed in step 2, open the cover of the paper feed area of the finisher. 4 Remove the misfed paper. 5 If the misfed paper cannot be removed in step 4, close the cover of the paper feed area and open the top cover.
7-16 CHAPTER 7 OPTIONAL EQUIPMENT Finisher (AR-FN3) FINISHER (AR-FN3) 8 Push the finisher toward the copier and latch it in place. ● Confirm that the misfeed display is cleared. Misfeed in the lower transport area 1 Open the paper transport area cover of the finisher.
7-17 CHAPTER 7 OPTIONAL EQUIPMENT Finisher (AR-FN3) FINISHER (AR-FN3) 3 Remove the misfed paper. ● Turn the roller rotating knob in the direction of the arrow to assist in removing the paper. 4 Close the transport. 5 Remove the misfed paper from the inside of offset tray by raising the shutter as shown.
7-18 CHAPTER 7 OPTIONAL EQUIPMENT Finisher (AR-FN3) FINISHER (AR-FN3) ● If the misfed paper is not seen in the paper transport area, turn the roller rotating knob to feed the paper. 6 Close the paper transport area cover. ● Confirm that the misfeed display is cleared.
7-19 CHAPTER 7 Specifications Paper size A4 (8-1/2" x 11") Paper weight 56 to 105 g /m 2 (15 lbs. to 28 lbs.) Paper capacity 3,000 sheets Weight Approx.
7-20 CHAPTER 7 Loading cop y paper 1 Press the paper tray control button on the large capacity tray. ● The button lamp will blink while the feed table is lowering and will go out when the tray is ready to be opened. 2 When the button lamp goes out, pull the paper tray out.
7-21 CHAPTER 7 The copier will stop when a misfeed occurs. The message “ A MISFEED HAS OCCURRED. CLEAR INDICATED AREA. PRESS FOR RECOVERY INSTRUCTIONS. ” will appear with a display of paper misfeed locations. Press the INFORMATION ( ) key for more detailed information as necessary.
7-22 CHAPTER 7 3 Push the large capacity tray toward the copier and latch it into place. 4 If misfed paper is not found in step 2, pull the tray out. ● When pulling the large capacity tray out, be sure to pull it out after the paper tray control button lamp goes out.
7-23 CHAPTER 7 OPTIONAL EQUIPMENT Stand/500-sheet paper drawer (AR-DE7) Paper size A4 to A3 (8-1/2" x 11" to 11" x 17") Paper weight 56 to 105 g /m 2 (15 lbs. to 28 lbs.) Paper capacity 500 sheets of paper Total of 1,000 sheets of paper with an optional 500-sheet paper drawer installed Weight Approx.
7-24 CHAPTER 7 Loading cop y paper The method of loading of copy paper for the paper tray of the 500- sheet paper drawer is the same as for the paper trays in the copier. See page 4-3. The method of changing the copy paper size is also the same for the paper trays in the copier.
7-25 CHAPTER 7 The copier will stop when a misfeed occurs. The message “ A MISFEED HAS OCCURRED. CLEAR INDICATED AREA. PRESS FOR RECOVERY INSTRUCTIONS. ” will appear with a display of paper misfeed locations. Press the INFORMATION ( ) key for more detailed information as necessary.
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8-1 CHAPTER 8 CHAPTER 8 KEY OPERA T OR’S GUIDE This chapter contains information on all of the programs for use by the key operator. The programs allow the key operator to tailor many functions of the AR-507 for specific modes of operation. These programs can only be accessed after a key operator code number has been entered.
8-2 CHAPTER 8 KEY OPERA T OR CODE NUMBER Registering the key operator code n umber 1 Press the CUSTOM SETTINGS ( ) key. 2 Press the “KEY OPERATOR PROGRAMS” key on the touch panel. ● The following display will appear. 3 Enter your key operator code number using the 10-key pad.
8-3 CHAPTER 8 6 Press the “KEY OPERATOR CODE NUMBER CHANGE.” key. 7 Choose a new 5-digit code number and enter it using the 10-key pad. 8 Press the OK key. ● The code number will change from the factory setting to the new setting. 9 To continue with other key operator programs, press the OK key and then select another program.
8-4 CHAPTER 8 KEY OPERA T OR PR OGRAMS A complete list of all key operator programs is provided below. These programs can only be accessed by first entering the key operator code number. The key operator programs are grouped into four categories: account control, other function settings, timer settings, and enable/disable settings.
8-5 CHAPTER 8 KEY OPERA T OR PROGRAMS Category Program Name Function Page No. Date Format Sets the initial date format. 8-20 Setting Date and Time Adjusts the date and time. 8-21 Adjustment Rotation Copy Enables/disables rotation of original images. 8-21 Setting Size Setting for Sets a paper size in each tray with [EXTRA] setting.
8-6 CHAPTER 8 Category Program Name Function Page No. Disabling of Prevents damage to the stapler while awaiting 8-28 Stapler repair service. (The stapler is included in an optional finisher (AR-FN3).) Disabling of Prevents the selection of COVERS mode.
8-7 CHAPTER 8 Using the key operator pr ograms 1 Press the CUSTOM SETTINGS ( ) key. 2 Press the “KEY OPERATOR PROGRAMS” key on the touch panel. ● The following display will appear. KEY OPERA T OR PROGRAMS 6~200 g /m 2 1 2 3 4 5 6 7 8 9 0 C P CLEAR PROGRAM AUDIT CLEAR INTERRUPT KEY OPERATOR PROGRAMS ENTER KEY OPERATOR CODE.
8-8 CHAPTER 8 5 Select the desired category on the touch panel. Example: To select the account control category, press the “ACCOUNT CONTROL” key. 6 Press the key of the desired program on the touch panel. Example: To see the number of copies per account, press the “NUMBER OF COPIES PER ACCOUNT.
8-9 CHAPTER 8 A CCOUNT CONTROL The programs of this category are used to set the internal auditor functions. These programs can be selected by pressing the “ACCOUNT CONTROL” key and then selecting the desired program key. A uditing Mode This program is used to enable or disable the basic auditing mode.
8-10 CHAPTER 8 ● Enter the desired account number using the 10-key pad. Press the “NEXT SEARCH” key to enter another account number or press the lower “OK” key to return to the initial screen.
8-11 CHAPTER 8 Resetting Account This program is used to reset all audit accounts or to selectively reset individual accounts. When the “RESETTING ACCOUNT.” key is pressed, the following display will appear. ● If “000,000” is displayed in a column of MAXIMUM, the account limit has not been set for the account.
8-12 CHAPTER 8 Account Number Contr ol This program is used to register accounts, delete accounts, change an account number, or print all account numbers. When the “ACCOUNT NUMBER CONTROL.” key is pressed, the following display will appear. T o register accounts 1.
8-13 CHAPTER 8 T o chang e an account number 1. Press the “CHANGE” key. 2. Enter the account number to be changed using the 10-key pad. 3. Enter a new account number. 4. Press the “ENTER” key. ● If a number that is already registered is entered, the message “ THIS NUMBER IS ALREADY USED.
8-14 CHAPTER 8 3. Enter the account number for which the price code is set, and then press the “ENTER” key. ● To set a single price code for all accounts, press the “ALL ACCOUNTS” key and then press the “ENTER” key. 4. Enter the price code (#1 - #3) and then press the “ENTER” key.
8-15 CHAPTER 8 2. Enter the upper limit (max. 999,999) for the account. ● If a limit for the account has been already set, the limit will be displayed. Press the CLEAR ( C ) key before entering a new upper limit. ● To cancel a limit, press the CLEAR ( C ) key and proceed to step 3 without entering a limit.
8-16 CHAPTER 8 KEY OPERA T OR PROGRAMS O THER FUNCTION SETTINGS The programs of this category are used to adjust various settings of copier functions. These programs can be selected by pressing the “OTHER FUNCTION SETTINGS” key and then selecting the desired program key.
8-17 CHAPTER 8 KEY OPERA T OR PROGRAMS Add or Change Extra Preset Ratios Two extra preset copy ratios can be added within both the reduction range (25% to 99%) and the enlargement range (101% to 400% ). Only added preset copy ratios can be changed. The standard preset copy ratios are fixed in memory and cannot be changed.
8-18 CHAPTER 8 Initial Margin Shift Setting Set the initial margin shift value with this program. When the “INITIAL MARGIN SHIFT SETTING.” key is pressed, the following display will appear.
8-19 CHAPTER 8 Initial Status Setting The copier will assume the initial settings when it is turned on, when the CLEAR ALL ( CA ) key is pressed, or when the auto clear interval has elapsed after a copy run. Use this program to establish the initial settings.
8-20 CHAPTER 8 Staple P osition Setting This program is used to select the initial stapling position for an optional finisher (AR-FN3). When the “STAPLE POSITION SETTING.” key is pressed, the following display will appear. 1. Select the desired stapling position on the touch panel.
8-21 CHAPTER 8 KEY OPERA T OR PROGRAMS Date and Time Adjustment This program is used to adjust the date and time which will be used for printing date. When the “DATE AND TIME ADJUSTMENT.” key is pressed, the following display will appear. 1. Select an item to be adjusted and adjust the value using the and keys.
8-22 CHAPTER 8 KEY OPERA T OR PROGRAMS Siz e Setting f or [EXTRA] The paper sizes in the paper trays (except an optional large capacity tray) can be changed by the users. The copier senses the paper sizes with the paper size indicators in the paper trays.
8-23 CHAPTER 8 TIMER SETTINGS The programs of this category are used to set the timers for some functions. These programs can be selected by pressing the “TIMER SETTINGS” key and then selecting the desired program key.
8-24 CHAPTER 8 KEY OPERA T OR PROGRAMS Preheat Mode Setting Preheat mode functions to control the power consumption by lowering the temperature of the fusing unit to a programmed level once a programmed length of time has elapsed without any copier operation after the last copy of a run is made or power is turned on.
8-25 CHAPTER 8 KEY OPERA T OR PROGRAMS Message Time Setting This program is used to adjust the length of time that messages are displayed in the range of 1 to 12 seconds in 1 second increments. When the “MESSAGE TIME SETTING.” key is pressed, the following display will appear.
8-26 CHAPTER 8 ENABLE/DISABLE SETTINGS The programs of this category are used to enable or disable some functions. These programs can be set or cancelled by pressing the check box of each program. Disabling of A uto P aper Selection This program is used to prevent automatic paper selection.
8-27 CHAPTER 8 Disabling Deletion of Job Pr ograms This program is used to prevent stored programs from being replaced or deleted. If this program is set, storing of job programs is also disabled. To prevent job programs stored in memory from being replaced or deleted, press the check box of “DISABLING DELETION OF JOB PROGRAMS.
8-28 CHAPTER 8 Disabling of Stapler This program is used to enable or disable the stapler of the optional finisher (AR-FN3). If the stapler malfunctions, it can be disabled to prevent further malfunction or possible damage to the stapler until it is serviced.
8-29 CHAPTER 8 To require key operator code entry for access to key operator programs, press the check box of “DISABLING OF PC/ MODEM ACCESS.” to display a check mark in the check box.
8-30 CHAPTER 8 O THER PROGRAMS The following two programs are not included in the four categories. The programs can be selected by pressing the relevant key on the touch panel after the key operator program mode is selected.
8-31 CHAPTER 8 KEY OPERATOR’S GUIDE Key Operator assistance call KEY OPERA T OR ASSIST ANCE CALL When the copier is in need of service or care not usually performed by general users, the copier will stop and one of the following messages listed below will appear.
8-32 CHAPTER 8 MEMO.
8-33 CHAPTER 8 KEY OPERA T OR CODE NUMBER: F A CT OR Y SETTING The following is the factory setting of the Key Operator Code Number, which must be used to access the Key Operator Program. Factory setting = 00000 This number must be entered when accessing the Key Operator Program for the first time.
2000C DSC1 CINSE1982FC51.
Required in IEC-950 (EN 60 950) - Europe • The equipment should be installed near an accessible socket outlet for easy disconnection. Required in Appendix ZB of BS 7002 (En 60 950) — United Kingdo.
AR-507 SHARP CORPORATION PRINTED IN JAPAN 99H DSC1 CINSE1903FC51 SHARP ELECTRONICS (U.K.) LTD. Sharp House, Thorp Road, Newton Heath, Manchester M40 5BE PRINTED IN JAP AN 2000C DSC1 CINSE1982FC51.
デバイスSharp AR-507の購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Sharp AR-507をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはSharp AR-507の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Sharp AR-507の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Sharp AR-507で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Sharp AR-507を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はSharp AR-507の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Sharp AR-507に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちSharp AR-507デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。