AVMメーカーFritz!Box 6840 LTEの使用説明書/サービス説明書
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FRITZ!Box 6840 LTE © AV M GmbH · Alt-Moabit 95 · 10559 Berlin · Germany · Telephone +49 30 39976-0 · info@avm.de www.avm.de/en Configuration and Operation 411298001 Configuratio n and O p erat.
2 T able of C ontents Symbols and Highlighting . . . . . . . . . . . . . . . . . . . . . . . . 7 1 Getting to Kn ow FRITZ! Box . . . . . . . . . . . . . . . . . . . . . . . . 8 1.1 FRITZ!Bo x at a Glan ce . . . . . . . . . . . . . . . . . . . . . . . .
3 7 C onnecting T elephony Devic es to the FR ITZ!Box . . . . . . 34 7.1 Co nnecting an An alog T elepho ny Devic e . . . . . . . . . . . . . . . . . . . . . 34 7.2 Regi stering C ordless (DE CT) T elepho nes . . . . . . . . . . . . . . . . . . . . . 34 7.
4 12 FRITZ!Box as a T elephone Sys tem . . . . . . . . . . . . . . . . . 65 12.1 Usi ng the T elephone Book and C all Li st . . . . . . . . . . . . . . . . . . . . . . 65 12.2 Setting Up the FRITZ!B ox Answe ring Machine . . . . . . . . . . . . . . . .
5 18 Help in Case of Errors . . . . . . . . . . . . . . . . . . . . . . . . . . 108 18.1 The Use r Interf ace Doe s Not Open . . . . . . . . . . . . . . . . . . . . . . . . . 108 18.2 Cann ot Est abli sh a WLAN C onnection . . . . . . . . . . . . . . .
6 Drilling T emplate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Gloss ary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7 Symb ol s a n d Hi ghl i g ht in g Symb ols and emphas ized text are used to mark certain inform ation in this m anual. Sym bo ls High light ing This symbol desi gnates hints and tips that are useful in ope r- ating y our pr oduct. This sym bol indicates important instructions that mu st be observed to a void malfunctions.
8 Getting to K now FRITZ!Bo x 1 Gettin g to Know FRITZ!Box This chapter gives you an over view o f the features and functions of your FRITZ!Box 6840 L TE and describes ports, buttons and LEDs . 1.1 FRITZ!B ox at a Glance Acces s to the Internet The FRI TZ!Box connects m ultiple compu ters fa st and safely with the Intern et.
FRI TZ!B ox at a Glance 9 T el ephon e System (PBX) The FRITZ!Box is a telephone system (or PBX: private branch exchange) for the In ternet teleph one line . The PB X is also e quipped with up t o five inte grated answering machines and one in tegrated fax machin e for fax reception.
10 L TE: Radi o Standard for C onnecting to the Int ernet The FRITZ!Box c an manage various st orage media and mak e them available to all par ticipan ts in the hom e netwo rk. Th ese include conne cted USB flash dr ives, USB hard drives and on- line storage.
Ports and In terf ace s 11 Ch anne l Bandwidth Withi n these tw o freq uency band s the FRITZ! Box s upports the channel band widths 5, 10 and 20 MHz. The smaller the channel b andwidt h, th e lower t he th roug hput: All d evi ces l ocate d i n t he same rad io ce ll sh are th e ban d- width and thus the throughp ut.
12 Buttons • FON One RJ11 soc ket f or one analog tele phone or another an- alog terminal d evice • LAN 1 – LAN 4 4 gigabit Ethernet p orts (1 0/100/ 1000 Base- T) for con- necting computers and other network dev ices like g ame consoles and networ k hubs • USB USB 2.
LEDs 13 WLA N Butt on With the WL AN butt on you c an turn t he WLAN f unctio n on and off and conne ct wireless devices with th e FRI TZ!Box by WPS. WPS is an easy way to establ ish secure wireless connections (see page 25 ).
14 LEDs Info LED Here you can defin e what add itional information shoul d be displayed on the “In fo” LED. For de tails, se e the “System / In - fo Display” section of the user i nterface of your FRITZ!Box 6840 L TE .
Before Y ou Connect the FRITZ!Bo x 15 2 Before Y ou Connect the FRITZ! Bo x • Check the contents of your F RITZ!Box package. See the s ection C onten ts of th e FRITZ !Box Package on page 15 for more informa- tion . • Mak e sure that the r equirements f or conn ecting and oper ating the FRI TZ!Box have been me t.
16 Security and Hand ling • for connecting computers using netw ork cable: computer w ith a network port (network adapter standard Etherne t 10/100/10 00 Base- T ) 2.3 Secur ity and Handling Before instal ling and using the FRITZ!Box, plea se read the fol- lowing security and handling instructio ns.
Security and Hand ling 17 • Do no t open the F RITZ!Bo x hous ing. The devic e co ntain s haz ardou s compone nts and shou ld only be opened b y authorized repair technicians. Handling the FR ITZ!Bo x • Y ou can either place FRITZ!Bo x on a horizont al surface or moun t it on a w all.
18 Co nnecting FRITZ!Box 3 C onnecting FRITZ!Box • Scre w the L TE antenn ae onto th e FRITZ!Bo x and inse r t the S IM car d . • C onnect th e FRITZ!Bo x to th e power su pply . This chapter tells you how. 3.1 Screwing On the L TE Anten nae Screwin g On the L T E Antennae 1.
Inserting the SIM Card 19 Please note t he following if you would like to use an exte rior antenna: • The antenna has to fit into an SMA sock et. The antenna sockets on th e FRITZ!B ox 6840 L TE are SMA conne ctors. • The plugs on the an tenna cable used to connect the FRITZ !Bo x 6840 L TE an d the a ntenn a mus t be SMA p lugs .
20 Conn ecting to Electrical Power 1. Pull the card h older com pletely ou t of the SIM card slot. 2. Place the SIM car d with the sla nted e dge in the b ottom right c orner with the cont acts f acing do wnwards. 3. Insert the c ard hold er with th e SIM c ard back in to the SIM card slo t.
Conn ecting to Electrical Power 21 3. Plug t he othe r end i nto an AC power o utle t. The “Power / L TE” L ED begin s flashing after a few seconds to indic ate that th e L TE co nnectio n is bei ng est abl ishe d. FB6840LTE-e2.f m Seite 21 Dienstag, 29.
22 Co nnecting the Comp uter to the FRITZ!Box 4 C onnecting th e C omput er to the FRITZ!Bo x Connect one or several computers to the FRI TZ!Box. 4.1 C onnecting Co mputers to the LAN Port C onnecting a computer to a LAN por t on the FRITZ!Box 1. Set as ide the netwo rk c able ( yel low) f rom the FRITZ! Box packag e.
Co nnecting Comp uters Wireless ly over WLAN 23 Now th e FRITZ !Box and the compu ter are connected to each othe r. C onnectin g More Computers to the LAN Por ts Additio nal cables are required to connect fur ther computers. In purchas ing a L AN cable, note the instructio ns in the sec- tion Network C abl e on pag e 131 .
24 Co nnecting Comp uters Wireless ly over WLAN Please note t he following be fore establishing a wireless con- nectio n between the co mputer an d the FRITZ! Box: • WLAN d evice A computer to be conne cted to the FR ITZ!Box via WLAN must be equi pped with a WLAN d evice for it to suppor t WLAN.
Co nnecting Comp uters Wireless ly over WLAN 25 Est ablishin g a WLAN Conne ction with A VM Stic k & Surf If you use a F RITZ!WLAN USB Sti ck from A VM as the WLAN de- vice, you can use A VM Stick & Surf to establish a secure WLAN connecti on qui ckly and conveniently .
26 Co nnecting Comp uters Wireless ly over WLAN WPS with the Push -button Met hod T h e p u s h - b u t t o n m e t h o d ( W P S P B C ) c a n b e u s e d i f y o u r W L A N device is also equipp ed with a WPS bu tton, or i f WPS can be enabled via the control sof tware of th e WLAN de vice.
Co nnecting Comp uters Wireless ly over WLAN 27 WPS with the PIN M ethod If your WLAN de vice supports W PS, but does not have a but- ton to s tart the push me thod nor any po ssibility to e nable i t in its co ntrol so ftware , use t he PI N me thod to establish the WLAN conne ction.
28 Co nnecting Comp uters Wireless ly over WLAN 6. Now s tart the co ntrol so ftwar e of the WL AN de vice. Th e progra m outpu ts a PIN for establishin g a connec tio n. 7. Enter thi s PIN in the FRITZ!Bo x user inte rface. 8. Cli c k “ S tar t WP S” .
Co nnecting Comp uters Wireless ly over WLAN 29 T ransferring WLAN S ecurity Settings The values for WLAN security preconfigured in the FRITZ!Box have to b e trans ferre d to the WLA N device. 1. Start the WL AN software. 2. Enter th e fol low ing valu es for the c onn ection bet ween the F RITZ !Box and th e WLA N de vice: 3.
30 The FRITZ!Bo x User Int erface 5T h e F R I T Z ! B o x U s e r I n t e r f a c e The FRI TZ!Bo x ha s a u ser int erf ace y ou c an ope n in a w eb bro wser on your computer. In the user inter face you can set up the FRITZ!Box, enable or disable functions and receive information o n the F RITZ!Box and on your con- nect ions .
Protecting the U ser Interface w ith a Pa ssword 31 5.2 Protectin g the User Inter fac e with a Password Y ou ca n prote ct th e user inter face of the FRI TZ!Box with a passwo rd. The password wi ll be requested ever y time the us- er inter fac e is o pened.
32 Saving the FRITZ!Bo x Settings 5.3 Saving th e FRIT Z!Box Settings Al l of the sett ings you configu re in y our FRITZ !Bo x can be sa ve d i n a ba c ku p fi l e o n yo u r c o mp u t er . Wi t h t h is b a ck up f i le you c an re store y our setti ngs to the FRITZ! Box at any time or load your settings to another FRITZ!Box.
Co nfiguring an Internet C onnection into the L TE Network 33 6 C onfiguring an Interne t C onnection into the L TE Network The Interne t connection for th e mobile tele phone network has to be set up o nce in th e FRITZ!B ox, then it is always available.
34 Co nnecting T elephony Devic es to the FRITZ!Box 7 C onnect ing T elepho ny Devices to the FR ITZ!Box This chapter desc ribes how to connect telephones, fax machines, an- swering machin es and teleph one system s to the FRI TZ!Box.
Regist ering Cordless (DE CT) T elephones 35 C onnecting a cordless telep hone Here is how to register your FRITZ!Fo n on the FRI TZ!Box: 1. Switch your FRITZ!Fon on by pressing and holdin g down the hang- up butto n. 2. Pre ss and ho ld down th e “DE CT” butt on on the FRITZ! Box.
36 Regist ering Smartphones with FRITZ!App F on 7.3 Regi stering Sma rtphones with FRITZ!App F on The FR ITZ!A pp Fon softw are c onnects yo ur s martp hone with the FRI TZ!Box via WLAN. Cal ls you make from ho me then use not th e mobil e tele phone n etwork , but the te lephon e num- bers set up in the FRITZ!Bo x.
Connecting an IP T e lephone 37 7.4 C onnecting an IP T elephone C onne ct an IP telephone by plugging it in to a netwo rk por t on the F RITZ! Box or w irelessly via WLAN. C onnecting an IP T elephone to the LAN Port of the FRITZ!Bo x IP teleph on es with a LAN port can be co nnecte d to the FRIT Z!Box with a ne twor k cable.
38 Connecting an IP T e lephone C onnecting an IP T elephone with the FRITZ!Bo x over WLAN IP telephones that support W LAN can be connected wirelessly to th e FRITZ !Box via WL AN. Co nnecting a n IP telephone with t he FRITZ!Box over WLAN 1. Use your IP telephone to search for WLAN devices at y our location.
Setting Up the FRITZ!Box for T elephone Calls 39 8 Setting Up the F RITZ!Bo x for T elephon e C alls This chapter desc ribes how to set up your FRITZ!Box fo r making tele- phon e calls. 8.1 En tering Intern et T e lephone Numbers Enter all te lephone n umbers you would like to use to make calls over the Inte rnet in t he FRIT Z!Box.
40 Conf iguring Con nected T elephones and T erminal Devic es 3. Click “Manage Y our Own Phone Numbers”. The n ext page presents an overview of all telepho ne numbers that ha ve already been en tered. 4. Cl ick “Enter New T elephon e Numb er” to enter a new In - ternet te lephon e number.
Making T elephone Calls 41 4. Now you can set up a new terminal d evice or open the settings of a terminal de vice: T o set up a new termina l device, c lick “Config ure New Device” and fol low the Wizard’s instructions. Click th e “Ed it” butt on to open the se tti ngs of a te r- minal d evice.
42 Firmware Upda te: Updating the FRITZ!Bo x Software 9 Firmware Update : Updating the FR ITZ!Box Soft ware A VM provides free updates of the firmware for the FRI TZ!Box. The firm- ware is the s oftwa re stor ed in the F RITZ! Box that co ntrols all o f the FRITZ!Bo x funct ions.
FRITZ!Box a s an Internet Router 43 10 FRITZ!Box as an Internet Router The FRITZ!Box connects co mputers in your home network with the In- ternet. This ch apter exp lains the poss ibil ities off ered by using th e FRITZ!Box as an Internet router and how to tak e advantage of them.
44 Port Forwarding: Making Comp uters Acce ssible f rom the Internet Setting Up Child Protec tion in the FRI TZ!Box 1. Open th e FRITZ !Box user inter face (see page 30 ). 2. Select the “Interne t / Filters” menu. 3. Set up the chi ld prot ection f eat ure, m aki ng use of the Online Help in th e FRITZ!Box user inte rface.
Dynamic DNS: Name Instea d of IP Address 45 3. Open any Inte rnet page in order to establish an Inte rnet conne cti on. 4. The FRITZ!Box’s public IP address i s displayed on the “Overview” pag e in the “C onnections” area.
46 Rem ot e Access over HTT PS 10.4 Remot e Ac ce ss over H TTP S With th is functio n it is possible to access th e user i nter face of the FRITZ !Box f rom another l ocation . With thi s feat ure y ou can c onfigur e settings in th e FRITZ!Bo x or perform a firmw are up- dat e using a c omput er that is no t in you r own netw ork (LAN or WLAN).
Prioritization: Right of W ay for Internet Acces s 47 • Network app lic ations of this c atego ry alwa ys hav e priori- ty over other applications ac ces sing the Internet at the same ti me. • When the Inte rnet connectio n is working at full capacity , the n etwork packets of the ap plications o f this categor y will always be sent first.
48 Prioritization: Right of W ay for Internet Acces s application requi res the entire bandwidt h, all back - groun d applic ations must w ait unt il band width c apaci ty becomes av ailable again. • If no other network applications are active, then the background applications receive the en tire bandwidth.
VPN: Remote Acces s to the Home Ne twork 49 10.6 VPN: Remo te Acc ess to the Home Networ k Via VP N ( se e g lossa ry ) a se cure rem ote a ccess to the netwo rk of th e FRI TZ!Box can b e establish ed. T he VPN solu tion fo r th e FRITZ!B ox feat ures the follo wing: • The VPN solution for the FRITZ!Box i s based on the IPSec stan dard .
50 DNSSE C: Security for DN S Queries Su pplem entary S oftwar e for VPN All of the informa tion requ ired for a VPN is saved in a configu - rati on file. Th e termin als inv olved i n any VPN must r ecei ve this file. If an individual comp uter is integrated into a network v ia a VPN, the co mpute r must hav e a VPN cl ient in stal led.
DNSSE C: Security for DN S Queries 51 Support with the FRITZ!Box The FR ITZ!Bo x su pports DNS SEC querie s over UDP . The FRI TZ!Box has a DNS proxy . T he computers in th e home network use the FRI TZ!Box as a DNS ser ver. The FRITZ!B ox for- wards DNSSEC queries from the ho me ne twor k to th e Inte r- net.
52 FRITZ!Bo x as a W LAN Bas e Station 11 FRITZ!Box as a WLAN Base Station The FRITZ!Box supports WLAN (Wireless Loc al Area Network) technolo- gy. In this chapter you will learn how you can use WLA N with the FRITZ!Bo x. 11.1 Security Security is of utmost impor tance within radio netw orks.
Setting Up Night Service for WLAN 53 Guest Access Prope rt ies • The g uest rad io netw ork is a separate radio netwo rk with its own n ame (S SID). It i s independent of the wirele ss netwo rk of the FRI TZ!Box th at int egrates comput ers in the ho me n etwork .
54 Increa sing the Range of the WLAN C onnection 3. Enable the “ Use schedul e for WLA N radio netw ork” op- tion . 4. Enabl e or dis able the option “Th e radio n etwork c annot be switched off until no more WLAN de vice s are active”.
Increa sing the Range of the WLAN C onnection 55 If neede d, you can extend the range of your WLAN radio n et- work with a WLAN repeater , for instance with the FRITZ!WLAN Repeater N/G or FRITZ !WLAN Repeater 300E from A VM. A WLAN repeate r is a supplementar y device that is not included in th e FRITZ!B ox pack age.
56 Increa sing the Range of the WLAN C onnection WDS: E xpand ing the W LAN range using a WDS repea ter Note t he following for W DS configuration : • T o expand the ran ge of your wireless net work, you ne ed at least one additional WLAN base station.
WLAN S tanda rds 57 • Every W LAN ba se statio n par ticipat ing in the WDS fulfills the tasks of a WLAN acc ess point for its WLAN clients. This means that the WLAN clients see each WLAN base st ation w ith an in div idual n ame (S SID) and in div idual encr ypti on se tti ngs.
58 WLAN S tanda rds The standards are inte nded for d ifferent frequency bands. IEEE 80 2.11a Because this standard wo rks ex clusively in the seld om used 5-GHz range, i t offer s the o ppor tunit y to trans mit data rela- tively free of i nter ference from external influen ces.
WLAN S tanda rds 59 Tha nk s to c ompatib il ity wit h the 802. 11g st andar d, you can also continue to use older WLAN devices. Setting the Right St andard in the FRITZ!Bo x The through put rate that can be achieved in your WLAN radi o network d epends on the W LAN standards used by t he inte- grated W LAN de vices.
60 WLAN S tanda rds • Y our rad io network in tegrate s only WL AN devic es that are c ompatib le with one or both of the f ollo wing st an- dards: 802.11 n 802.11 g Set the f ol lowin g mode in th e FRITZ!B ox: Mode: 802.11 n+g The 2.4 -GHz frequ ency band will be used.
WLAN S tanda rds 61 • Y our rad io network in tegrate s only WL AN devic es that are c ompatib le with one or both of the f ollo wing st an- dards: 802.11 n 802.11 a Set the f ol lowin g mode in th e FRITZ!B ox: Mode: 802.11 n+a The 5- GHz frequency band will be used.
62 Frequency Ranges 11.6 Frequency Rang es WLAN uses the frequency ranges at 2.4 GH z and 5 GHz as its trans missi on ran ge. With the FRI TZ!Box you can establish WLAN connect ions i n ei- ther the 2.4-GHz o r the 5-GH z frequency range. 2.4-GHz Frequency Band In th e 2.
Frequency Ranges 63 bab y monito rs, micr owav e ov ens). Should pr ob lems with in- terfe renc e persi st de spite thi s fu nction, t ry to identi fy the sourc e of interfe rence and switch it off manually .
64 Frequency Ranges channels already being used by other WLANs in the vicinity , the FRITZ!Box automatic ally switches temporari ly to a chan- nel with 20 MHz bandwidt h. Greater bandwidth p rovides for higher data throughput: Increa sing bandwidths also increases the probability of inter- ference by wireless net works in th e vicinity.
FRITZ!Bo x as a T elephon e Sys tem 65 12 FRITZ!Box as a T eleph one Sys tem The FRITZ!Box is a telephone syst em (or PBX: P riv ate Branch Ex- change) for In tern et teleph ony.
66 Setting Up the FRITZ!Box Answering Machine 12.2 Setting Up the FRITZ!Bo x Answering M achine Y ou can config ure up to five different answering mach ines in the F RITZ! Box. En able an Answeri ng Mach ine 1. Open th e FRITZ !Box user inter face (see page 30 ).
Setting Up the FRITZ!Box Answering Machine 67 Pick ing Up a Cal l from the Answering Machi ne With this fu nction, calls that have already been answered by an answering machine can be transferred to y.
68 Setting Up the FRITZ!Box Answering Machine The Ans werin g Machi ne Menu Main men u 1 Play ba ck me ssages If no message s are available, you will hea r two shor t audio sig- nals and retu rn to the main menu.
Setting Up FRITZ! Box Fa x Reception 69 12.3 Setti ng Up FRITZ!Box Fax Reception With th e FRITZ!Bo x you can r ece ive f ax es with out hav ing to connect a f ax machine. The FRITZ!Box autom atical ly forwards incoming fax es by e-mai l or save s the faxes on a co nnected USB st ora ge medi um.
70 Setting Up Call Di version Call Diversion Settin gs Y ou c an c onfig ure m ultip le cal l div ersi on modes with diff erent settings. Depending on the setting, a c all divers ion forwards al l calls or only certai n calls.
Saving Co sts with Dialing Rules 71 12.5 Saving C osts with Dialing R ules In the FRITZ! Box you c an set up dialin g rules. A diali ng rule determ ines w hich tel ephone number th e FRI TZ!Box uses for out goi ng c al ls i n a c erta in nu mb er r ang e.
72 Setting Up Do Not Distu rb • Block te lephone nu mbers for i ncoming call s: If you block a number for in coming calls, the F RITZ!Box will no longer accept any calls from this telepho ne num- ber —prov ided that the ca ller did not s uppr ess her or his number.
Setting Up the Alarm 73 T urning Do Not Di sturb On/Of f 1. Open th e FRITZ !Box user inter face (see page 30 ). 2. Select th e “Sys tem / Nigh t Service / Do Not Dist urb” menu. 3. Enable the “Do Not Dis turb ac ti ve” optio n and defin e the time p eri od duri ng whi ch the te lepho nes sho uld not be able to rin g every day.
74 Enabling the Baby Monitor 12.9 Enabling the Baby Monitor When th e baby monito r is en abled fo r a telep hone, the tele- phone auto matically calls a previously specif ied teleph one number whenever th e volume in t he room reaches a defi ned level.
Making T elephone Calls with C o nvenienc e Functions 75 12.1 0 Maki ng T ele phon e Calls with Convenie nce Funct ions This chapter describes convenience functions you can use when placing and making telephone calls, for inst ance inter- nal call in g, fo r war di ng ca lls , al te rna tin g b et wee n cal ls a nd three-par ty conferences.
76 Making T elephone Calls with C o nvenienc e Functions T ran sferring: Forwar ding Ca lls Int ernal ly Y ou can tr ansfer a call to anoth er telepho ne connected wi th the F RITZ! Box. Shortening the Dialing Pr ocedure The F RITZ! Box auto matica lly det ects w hen th e en try o f a tel e- phone number is compl ete.
Making T elephone Calls with C o nvenienc e Functions 77 CLIR fo r On e Call on an Analo g Exte nsion (Case by Case) On the analo g extension o f the FRIT Z!Box, when you make a call you can define that d uring this call your telephone num- ber will n ot b e tran smit ted to the othe r caller.
78 Making T elephone Calls with C o nvenienc e Functions Acc epting or Rejecting W aiting C alls on an Analog Ex ten- sion of the FRITZ!Box When t he “call wait ing ” function is switch ed on, you hear a signal whenever you recei ve an external call during an active telepho ne conver satio n.
Making T elephone Calls with C o nvenienc e Functions 79 Accepting Waiting Calls on Other T ele phones Wh e n m ak i n g ca ll s w it h a co r d l es s D EC T te l e ph o n e r eg i st e r e d on t he F RI TZ! Box, yo u can acce pt wa it ing calls usin g t he te le- phone men u.
80 Making T elephone Calls with C o nvenienc e Functions C onsultation / H old Y ou can put a telep hone cal l on hold in order to consul t with ano the r pa rty . Y ou c all the sec ond part y . Th e part y to the oth- er call do es not hear the consul tation ; af ter you ar e finished you ca n re sum e th e cal l tha t was o n hol d.
Making T elephone Calls with C o nvenienc e Functions 81 Using K e yp ad Shor tcuts With k eypad sequ ences you can c ontrol the ser vices and fea- tures fo r your Internet telephone numbers. For information abo ut which keypad sequences you can use, contact your telephon e carrier.
82 Making T elephone Calls with C o nvenienc e Functions Autom atic outs ide dial ing is th e def ault sett ing in the FR ITZ ! Box. If you mak e a l ot of in te rnal call s, you may wan t t o disable aut omatic outsid e dial ing. Fo r instru ctions , see page 127 .
FRITZ!Bo x as a DE CT Ba se Station 83 13 FRITZ!Box as a DECT Base Station A DECT base station is integra ted in your FRIT Z!Box, on which you can register and configu re a total of up to six c ordless telephones. This chapter desc ribes various functions of the DEC T base station.
84 Enabling DECT Ec o 13.3 Enabling DE CT Eco The DE CT E co fun ction all ows the FR ITZ!Bo x to swit ch off the DECT network whenever all of th e cordless telephones regis- tered are on stand-by . The connecti on bet ween the FRITZ!Box and the cordless tel e- phones remains active.
The FRITZ!Bo x Home Network 85 14 T he FRITZ!Bo x Home Net work The FRITZ!Box c onnects your network device s, USB devices and stor - age device s in what we call a FRITZ!Box home network . In the home networ k the FRIT Z!Bo x mak es d ata lik e imag es, mu sic a nd vi deos available to all connected users and allows them to share a prin ter.
86 The FRITZ!Bo x Home Network For more inform ation about how to ac cess the memory in your FRITZ!B ox home networ k safely and convenientl y , se e the chapte r Accessin g US B M em or y fro m p age 9 9 .
Network Devices in the FRITZ!Bo x Home Network 87 15 Network Dev ice s in the FRITZ!Bo x Home Network All network devic es con nected w ith the FR ITZ!Bo x comp rise a netwo rk. Ne twor k d evices incl ud e, fo r in stan ce, compu ters , gam e con so les a nd smartphones.
88 Network Settings in the FRITZ!Box For each u ser and each network device, you find is an entry in the netwo rk overview. The columns have the following meanings: Alw ay s Ass igning the Same IP ad dres s The edi ting mod e for networ k devices includes t he setting “Alw ays ass ign this networ k devic e the s ame IP ad dress ”.
Network Settings in the FRITZ!Box 89 Star ting th e Computer – Wake on LAN The e diting mode for n etwork devices that are conn ected with the F RITZ! Box via a networ k (L AN) p ort incl udes the “S tart Computer” b utton. Use th is butt on to star t compute rs tha t supp or t wake on LA N.
90 Network Settings in the FRITZ!Box IP Address in the FRITZ!Box Upon d elivery th e FRITZ !Box is assigned the following IP ad- dress: 192.16 8.178. 1 If you would like to change the IP address, please read through t he following se ctions.
Network Settings in the FRITZ!Box 91 Assigning the IP addresses via the DHCP server ensures that all of the computers connected wi th the FRITZ! Box are located in the sam e IP net work.
92 Network Settings in the FRITZ!Box C hanging Network Setting s In ord er to chang e the netw ork setting s of the FRI TZ!Bo x, the Ex pert Mode mu st be enab led in t he us er inte rfac e: 1. Sele ct the “S ys tem / Exp ert Mode” me nu and en able “Show expert settings”.
Obtaining an IP Addres s Automatic ally 93 15.2 Obtaining an IP Address Autom atically The FRITZ!Box has its own DHCP server, which ass igns IP ad- dresses to the connected computers. T he connected comput- ers must be configured s uch that they can receiv e thei r IP ad- dresses automatical ly .
94 Obtaining an IP Addres s Automatic ally Prope rti es of the Inte rnet pr otocol (TCP/ IP) 7. C onfirm your selection by cl icking “OK”. The computer n ow receives an IP address from th e FRITZ! Box. Obtaining an IP Addres s Automatically i n Windows Vist a 1.
Obtaining an IP Addres s Automatic ally 95 Prope rti es of the Inte rnet pr otocol (TCP/ IP) 7. C onfirm your selection by cl icking “OK”. The computer n ow receives an IP address from th e FRITZ! Box. Obtaining an IP Addres s Automatically i n Windows XP 1.
96 Obtaining an IP Addres s Automatic ally Prope rti es of the Inte rnet pr otocol (TCP/ IP) 5. C onfirm your selection by cl icking “OK”. The computer n ow receives an IP address from th e FRITZ! Box. Obtaining an IP Addres s Automatically in Mac OS X 1.
USB Devices in the FRITZ!Bo x Home Network 97 16 USB Devic es in the FRITZ!Bo x Home Network The FRITZ !Box h as a USB po r t to whi ch you c an c onnect v arious USB de vices . All ne two rk devi ces in t he F R ITZ !Box hom e n etw ork can use these USB d evic es join tly and simu ltaneou sly .
98 Using US B Devices Sa fely device is guaranteed o nly with the USB re mote connec- tion of th e FRITZ!Bo x (see al so: Sharing a USB Printer on page 99 ). • Y ou ca n conn ect a USB hub to the FRI TZ!Bo x and us e up to four USB devices at this hub.
Acces sin g US B Mem or y 99 16.4 Acc ess ing USB Memor y The par ti cipants in th e home n etwor k have vari ous possibili - ties for accessing th e vari ous me mor y med ia of th e FR ITZ!B ox. • Partic ipants in the home net work c an use F TP softwar e like Fir eFTP to exchange files amon g th e FR ITZ! Box sto r- age media and workplaces.
100 Sharin g a US B Prin ter Using a USB Printe r as a Network P rinter C onfigure the USB printer as a netw ork printer on th e FRIT Z!Box i f • the par ti cipants in th e home netwo rk are to be abl e to use th e print er jointl y and sim ult aneousl y.
Sharin g a US B Prin ter 101 2. Enable the Exper t Mod e. 3. Cl ick “Home N etwork / USB Dev ices / US B Remote C on- nection”. 4. Make su re that the optio n “printers (including all-in-one printers)” is d isab led . 5. Click “Apply”. 6. C onne ct th e USB print er to th e FRIT Z!Box.
102 Sharin g a US B Prin ter 8. Select the “Cu stom” option and click “Settin gs...”, then “Next”. 9. Enable the “Raw” op tion. 10. Enter “91 00” in the “Port Num ber” field and click “OK”. 11. Cl ick “Next” and co nfirm with “Fini sh” and “Close”.
Sharin g a US B Prin ter 103 Setting Up a USB Prin ter in Oth er Operatin g Sys tems • As the port type, select “Raw TCP”. • Enter “910 0” as the po rt.
104 Sharin g a US B Prin ter 8. Double-click t he file and follow the instructi ons on your screen. The F RITZ! Box US B re mote con necti on s oftwar e is now in- stalled on your computer. Repeat the steps in these instruc- tions for all fu r ther Windows users who wi sh to use the USB rem ote co nnec tion on thi s co mpute r.
Sharin g a US B Prin ter 105 Enabling the FRITZ!Box USB R emote Connection 1. Open th e FRITZ !Box user inter face. 2. Click “View” and select the exper t mode .
106 Saving Energy with FRITZ!Bo x 17 Saving Energy wi th FRITZ!Bo x Th e F RIT Z! Box co mbi ne s a v ar iet y of de vice s i n o ne devi ce: L TE mo - dem, W LAN router, media ser ver, answering machin e, fax machine and DECT ba se station for cordles s telephones.
Saving Energy at the LAN P or ts 107 17 .3 Sav in g Ene rgy a t th e LA N Po rts For the in dividual LA N por ts of your F RITZ!Box you can conf ig- ure various operation modes.
108 Help in Case of Errors 18 H el p i n Case of Er rors This chapter provi des assist ance if you are not able to open the us er interf ace of y our FRITZ !Box or ar e ha ving pr oble ms with the DSL or WLAN conne ction.
The User Interfac e Does Not Open 109 C hecking th e Cable C onnections The FR ITZ!Box us er inter face is not d isplayed in yo ur web browser. The cable co nnections are not secure. Make su re that all cables are plugged in securely. C hecking Name Resolution The use r interface of the FRI TZ!Box cannot be ope ned by en - tering fritz.
110 The User Interfac e Does Not Open If you still cannot open the user in terface by entering fr it z. box or by 192.16 8.178. 1 , use the fixed IP address of the FRITZ!B ox as describe d on pa ge 1 13 . Dis abling Dia l-up C onnections The us er int erfac e is not o pened; a windo w for a dial- up c on- nection appears instead.
The User Interfac e Does Not Open 111 The ch eckma rk wi ll be r emov ed and I nternet E xplor er wi ll switch to online operation. C hecki ng the Pro xy Setting s The user in terface does not ap pear in the window of your we b browser. The pr oxy sett ings of t he web bro wser prev ent the user inte r- fac e fr om being ope ned.
112 The User Interfac e Does Not Open C hecki ng the C GI Settings The user in terface does not ap pear in the window of your we b browser. The execution o f C GI scrip ts is disabled in t he web b rowser. C onfigure the web browser so that the ex ecution of scripts is allowed in th e user in terface.
The User Interfac e Does Not Open 113 C hecking Sec urity Software The us er int erfac e canno t be di spl aye d in the web bro wse r. Security software is block ing acce ss to the user i nterfac e. Security software l ike firewal ls can prevent acc ess to the user inter face of the FRIT Z!Box.
114 Canno t Es tabli sh a WL AN Connec ti on 18.2 Cannot Est abli sh a WLAN Connection If you are not able to establish a WL AN connect ion betw een your computer and the F RITZ!Box, then please under tak e the following measures to seek the source of the error and re- solve it.
Canno t Es tabli sh a WL AN Connec ti on 115 Announcing t he Name of the Radio Network The WL AN dev ic e cann ot find the wi rele ss ne twork of the FRITZ!Box . The nam e of the wirel ess netwo rk of the FRITZ! Box i s con- cea l e d. In th e WLAN set tings of t he FRIT Z!Box, enable the “ Name of the r adio netw ork vis ible ” option.
116 Canno t Es tabli sh a WL AN Connec ti on 3. Enter fritz.box in the addre ss fi eld. 4. In th e “Inter faces” area on the “Over view” page, and se- lect “WLAN”, or select the “W LAN” menu in the naviga- tion bar on the l eft . 5. Open th e “WLA N / Security ” menu.
Canno t Es tabli sh a WL AN Connec ti on 117 If the attem pt to co nnect to the W LAN using t he non -encr ypt- ed connecti on is not succes sful ei ther, check th e installation of th e WLAN de vice and contact the man ufacturer of th e WL AN d evice if nece ssar y.
118 Canno t Es tabli sh a WL AN Connec ti on Ruling Out In terferen ce C aused by Othe r Wireless Networks If th ere are other de vic es in the immedi ate vicin ity of you r FRITZ!Box that use th e same frequency band , simultaneous use of frequen cies can result in mutual inte rference (for ex- ample, fluc tuations or i nterrupted connecti ons).
Canno t Es tabli sh a WL AN Connec ti on 119 7. Cl ick the “Apply” bu tton. 8. Rem ove t he netw ork c able and ch eck wh ether in terf er- en ce conti nu es to occur.
120 C onfig urin g FRI TZ!Bo x on th e T elepho ne 19 C onfiguring FRITZ!Box on the T elephone V arious funct ions can be enab led and di sab led usi ng a tele phone connected to the FRITZ!Box. Y ou c an also restore the factory settings of th e FRIT Z!Box usin g a tel ephone .
Tur n i n g D o N o t D i s t u r b O n / O f f 121 19.3 T urning Do Not Di sturb On/Off For th e analog extensi on “FON” on the FR ITZ!Bo x, the Do No t Dist urb op tion c an be enab led by te lephone. When Do Not Dist urb i s set, the t eleph one conn ected to the extens ion wil l no longer rin g.
122 Switching the Alarm On and Off 19.4 Switching the Al arm On and Off Y ou can use the tel ephones connecte d to the FRITZ! Box as alarms. The alarm can be set individually and enabled or dis- abled at any time. C onfiguring the Al arm for a T e lephone N Pick up the handset.
Setting Up Call Di version 123 19.5 Setting Up Cal l Divers ion Wit h cal l div ersi on you can d iver t inco mi ng calls . T he calls are diverte d to a n external telepho ne line or to a certai n tele - phone connecte d with your FRIT Z!Box.
124 Setting Up Call Di version C onf iguring Call Diversion for th e Outgoing T ele phone Number Y ou can set up call divers ion for all cal ls that arrive for the outgoin g number of the telephon e. Disab ling Cal l Diversion f or All Inc oming Calls N Pick up the handset.
Setting Up Call Di version 125 C onf iguring Call Diversion for a Certain T ele phone Number Y ou can set up call di version for all c alls that arri ve for a cer- t ain te leph one n um ber. Disabling C all Diversion f or the Outgoing T elephone Number N Pick up the handset.
126 Setting Up Call Di version Setting Up Call Diversion for the Anal og Extensio n FON Disab ling Call Div ersion for a C ertain T el ephone Num ber N Pick up the handset. Enter one of the follow ing three key se- quences: s21ss <telephone number > r Disab les immediate call div ersion.
Disab ling Automatic Outs ide Dialing 127 19.6 Disa bling Automa tic Outside Dialing Y ou can disable automat ic outside dialing on the analog ex- tens ion “ FON” of the FRIT Z!Bo x. When au tomati c outsi de dial- ing is disab led, you will hear an internal dialing tone when you pick u p the telep hone r ecei ver .
128 T aking FRITZ!Box out of Oper ation 20 T aking FRIT Z!Bo x out of Operat ion In this chapter you rec eive tips and r ecommendations for taking the FRITZ!Bo x out of op eration. 20.1 Removing the SIM C ard If y ou w ant t o end opera tion of the FRITZ!Bo x, remo ve th e SIM card from the card holder of t he FRIT Z!Box.
Unin stal ling Softw are 129 Uninstalli ng Soft ware in Win dows 7 1. Open “ Start / C ontrol Pan el / Pro grams”. 2. Under “Programs and Feat ures”, click “Uninstall a pro- gram” . 3. Select in t he list the A VM software to be uninstalled.
130 T echnical Specifications 21 T echni cal Specifications 21.1 Por ts and Inter faces • L TE mode m compliant wit h 3GP P standard, r elease 8 L TE catego ry 3 U E • One a/b por t with a RJ11 so.
User Interface and Dis play 131 21.3 User Int er f ace and Disp lay • Settings and status mes sages v ia a web browser on a conn ecte d com put er • Five L EDs in dicate t he con dit ion of the dev ice 21.4 Phys ical Spec ifications • Dimensions (WxDxH ): approx.
132 Cust omer Service 22 Customer Service Be it product do cumentation, frequently asked questions (FAQs) or support: this chapter presents information on all important service topics.
Information in the Internet 133 22.2 Information in th e Internet On its w eb site AVM presents comprehensive informati on on your AVM p ro du ct . Videos on the FRITZ!Box Vi deos on man y of the FRITZ !Box f uncti ons are avai labl e, show ing anim ated demons tr ations of ho w to set up the indi- vidual functions.
134 Support from the Suppor t T eam 3. Read our FAQs in th e Inte rnet . www.avm.de/e n/ser vice/faqs This site c ontains answers to questions our custom ers have frequently asked our Support team. Support by E-mail Y ou can send us an English-language e-mail request at any time using the “S ervice” area of o ur web site.
AV M Products for the FRITZ!Box 135 23 AV M Produc ts for the FRITZ!Bo x Here we introduce additional devic es by AV M that are designed to be used in combination with your FRITZ! Box 6840 L TE. FRITZ!Powe rline 500E With FRITZ!Po werline 500E your electric al outlet is transformed into a secure network line.
136 AV M Products for the FRITZ!Box FRITZ!WLAN USB Stick N FRITZ!WLAN USB Stick N conn ects your comput er easily and s afely with your FRITZ!Box WLAN and other compatible WLAN routers: • USB Stick for WLAN N with up to 300 Mbit/s • WLAN support for either 2.
AV M Products for the FRITZ!Box 137 FRITZ!WLAN USB Stick FRITZ!WLAN USB Stick connects you r computer e asily and s afely with any WLAN router: • USB St ick for WLAN N with up to 150 Mbit /s • Also sup ports the WLAN stand ards 802.11g and b • WLAN su pport for 2 .
138 AV M Products for the FRITZ!Box FRITZ!WLAN Repeate r N/G With the FRITZ!WLAN Rep eater N/G the range of the wireless net - work can be ext ended quickly and easi ly: • C ompatible with all conventional WLAN routers (802.11 n/g/b/a radio st andards) • WLAN support for either 2.
AV M Products for the FRITZ!Box 139 FRITZ!WLAN Repeate r 300E With the FRITZ! WLAN Repea ter 300E the rang e of the wireles s net- work c an be conveniently extended: • C ompatible with all conventional WLAN routers (802.11 n/g/b/a radio st andards) • WLAN support for either 2.
140 AV M Products for the FRITZ!Box FRITZ!Fon MT -F FRITZ!Fon M T- F is a convenient c ordless telephone (DECT) dev el- oped especially for the FRITZ!Bo x: • Supports HD telephony for nat ural sound.
141 Legal N oti ce Legal N otice This doc umentat ion and the sof tware it de scribes are pro tected b y copy right. A VM grants th e non- exclusive ri ght to use the s oftware , wh ich is supplied exclusively i n obje ct code forma t. Th e licen - see ma y crea te onl y one copy of the softw are, whi ch may be us ed exclu si vely f or back up use.
142 Decla ration of CE C onformit y The manuf acturer AVM G mb H Alt-Mo abit 95 D 10559 Berlin herewith declares th at the product FRITZ!Box 6840 L TE LT E W L A N r o u t e r comp lies with th e foll.
143 Dis pos al Inf ormat ion In acc ordance with European regulat ions an d the W aste Elec- trical and Electro nic Equi pmen t Act ( WEEE), the F RITZ!Box 6840 L TE, as well as all devices and electronic components cont ained in the package, ma y not be disposed wi th house- hold waste.
144 Dri llin g T empl ate See th e next pa ge for a drilli ng te mplate. Use the dr illing te m- plate as a guide to mark the holes ne eded to mount the FRIT Z!Box o n a wall. Be sur e to print ou t the pag e with the dril ling temp lat e in its original size, or 100%.
FB6840LTE-e2 .fm Seite 145 Dienst ag, 29. Mai 2012 5:34 17.
146 Glo ssar y Glo ssar y 3GPP shor t fo r 3rd G enera tion Par tnership Project 3GPP is an intern ational projec t in which st andard ization bodie s work tog ether to stand ardiz e mobi le comm unic ations. Partic ipants in the pr oject in clude t he ETS I (Eu rope an T ele- c ommunic ation S tandar ds Ins titut e).
Glo ssar y 147 Each time the IP address changes, the current IP address is transmitted to a special DDNS server. Ex cept for the few sec- onds be tween the can cel latio n of the ol d IP addre ss and th e notificatio n of the new IP add ress, the computer can always be reached at the selected d omain name.
148 Glo ssar y DHCP server The DHCP ser ver as signs each client an IP address that is ha s not yet been as sign ed at the p rese nt time. The DHCP server also informs the client of the IP addresses of the DNS ser ver to be used and of th e default gate way .
Glo ssar y 149 dynamic IP address A dy namic IP addr ess i s an IP addre ss v alid on ly for t he du ra- tion of on e Internet or network ses sion. Every computer par ticipating in the I nternet must have a uni quely ass ign ed pub lic IP addre ss. Sinc e only a limit ed number of such IP ad dresses is avail able, t hey must be use d sparingly .
150 Glo ssar y Especially effective firewalls go even further, analyzing and evaluating the contents o f the packets and fil tering them ac- cording t o prescribed rules. Such techniques may also in- clude a Stateful Packet Inspection Firewall, for instance .
Glo ssar y 151 If all pack ets that cannot be delivered in a local network al- ways ar e to be transm itt ed to thei r given re cipie nts via the same gatewa y , for t his purpose th e address of th e gate way must be s av ed as the defau lt gat eway i n the network settin gs of th e computer.
152 Glo ssar y IPv4 addresses are 32 bits long, such that IPv 4 offers an ad- dress space of 2 32 IP addresses, or just over four bi llion. The lates t estimates suggest that the last IPv4 addresses will be as signe d by the beginni ng of 2012. The suc ce ssor pr otoc ol to IPv4 is IPv6.
Glo ssar y 153 IP n etw ork A netw ork i n wh ich da ta exchange takes place o n the b asis of the Inte rnet Proto col (IP) is called an I P network. LT E short for Long T erm Evolution L TE is a mobile network technol ogy standard s pecified b y the 3GPP Release 8.
154 Glo ssar y The router saves al l necessary i nformation in a tab le so that incomin g data packets ca n then be assig ned to the co rrec t network d evice. outside dialing pref ix For outsid e dialing from a telepho ne system, of ten th e tele - phone number must b e prefixed with a “0”.
Glo ssar y 155 is also a way of preventing any Tr ojans (malicious applica- tions opening backd oors on computers) that m ay have infect- ed your computer from re ceiv ing data o n por ts it created as means of accessing your computer for potent ially damaging activities.
156 Glo ssar y netw orks. An IP addres s may onl y be as signed on ce wi thin the local network. A private IP add ress may ex ist in any num- ber of ot her local n etwork s. publ ic IP ad dr ess A public IP address is an IP address ( see gloss ar y ) valid in the Interne t.
Glo ssar y 157 subn et mask The subnet mask indicates which part of an IP address ( see glossa r y ) is the n etwork address and which t he address of the computer. The network address defines what is calle d the subn et . switch A switch is a devic e that connects multiple network devices with each other , for instance through an Etherne t.
158 Glo ssar y The send and recei ve directions are transposed on the uplink port. On some devices the port can ch ange between normal and u plin k mode b y mean s of a sw itch . uplo ad This term desig nates the proced ure of transmitti ng files from one’ s own co mpute r to ano ther compute r in the I ntern et.
Glo ssar y 159 USB shor t f or U niversa l S eri al Bu s The Univers al Se rial Bus is an interfac e for transferring data betwee n a computer and connected de vices. It was intro- duc ed in 19 96. T oday nearly all c ompu ters hav e mult iple USB ports.
160 Glo ssar y Using a V irtual Private Network it is pos sible to use al l net- work applications of the company network even from dist ant locations. This means it is poss ible to use the ad vant ages of the netw ork even over large geographic al distances.
Glo ssar y 161 or L ANs can b e con ver ted co mpl etel y to a wi reless stru cture . A further use ful purpose for WLAN technology is to link seg- ments o f existing cable-connecte d networ ks.
162 Index A access rights user i nterface . . . . . . . . . . . . . . . . . 31 access rules . . . . . . . . . . . . . . . . . . . . . . 43 accessories . . . . . . . . . . . . . . . . . . . . . 135 alarm . . . . . . . . . . . . . . . . . . . . . . . 73, 122 alternat ing b etween calls .
163 E e-mail forwa rding voi ce messages . . . . . . 66 ending operation . . . . . . . . . . . . . . . . 128 energ y consumpt ion . . . . . . . . . . . . . . 131 energ y savings . . . . . . . . . . . . . . . . . . 106 F factory settings DHCP serve r .
164 L LAN connec ting . . . . . . . . . . . . . . . . . . . 22 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 legal n otice . . . . . . . . . . . . . . . . . . . . . 141 L TE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 screwing on a ntennae .
165 T techn ical specifi cations . . . . . . . . . . . 130 telephone connec ting . . . . . . . . . . . . . . . . . . . 34 telepho ne book . . . . . . . . . . . . . . . . . . . 65 telephone number blockin g . . . . . . . . . . . . . . . . . . . . . 71 Internet telepho ne numbe r .
デバイスAVM Fritz!Box 6840 LTEの購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
AVM Fritz!Box 6840 LTEをまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはAVM Fritz!Box 6840 LTEの技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。AVM Fritz!Box 6840 LTEの取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。AVM Fritz!Box 6840 LTEで得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
AVM Fritz!Box 6840 LTEを既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はAVM Fritz!Box 6840 LTEの不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、AVM Fritz!Box 6840 LTEに関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちAVM Fritz!Box 6840 LTEデバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
