SiemensメーカーSE551の使用説明書/サービス説明書
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Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / co ver_fr ont.fm / 03.11.2008 Schablone 2004_12_27.
2 Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / co ver_fr ont.fm / 03.11.2008 Schablone 2004_12_27.
3 Contents Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1 029-B101-2x-7619 / giga setSE551IVZ.fm / 03.1 1.2008 Schablone 2004_12_27 Contents Safe ty precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Y our contribution to the en vironment (EC O) .
4 Contents Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1 029-B101-2x-7619 / giga setSE551IVZ.fm / 03.1 1.2008 Schablone 2004_12_27 Configuring the Advanced Se tti ngs . . . . . . . . . . . . 43 Internet . . . . . . . . . . . . . . . . . . . . . . . .
5 Contents Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1 029-B101-2x-7619 / giga setSE551IVZ.fm / 03.1 1.2008 Schablone 2004_12_27 Local Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 Safety precautions Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / intr oduction.fm / 03. 11.2008 Schablone 2004_12_27 Safe ty precautions u Only use the mains adapt er (12V 1A DC) that is supplied wi th the Gigase t SE551 WL AN dsl/cable.
7 The Gigase t SE551 WL AN dsl/cable Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / intr oduction.fm / 03. 11.2008 Schablone 2004_12_27 The Gigaset SE551 WL AN dsl/cable Y our Gigas.
8 The Gigase t SE551 WL AN dsl/c able Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / intr oduction.fm / 03. 11.2008 Schablone 2004_12_27 Local networks with Gigaset products Y ou can use the Gigase t SE551 WL AN dsl/cable to set up a local ne twork, e.
9 The Gigase t SE551 WL AN dsl/cable Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / intr oduction.fm / 03. 11.2008 Schablone 2004_12_27 Wired local network (Ethernet) In a wired local ne twork, PCs communicate with one ano ther via an Etherne t cable.
10 The Gigase t SE551 WL AN dsl/c able Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / intr oduction.fm / 03. 11.2008 Schablone 2004_12_27 Wireless local netw ork (WL AN) In a wireless local network (WL AN) PCs ar e linked wit hout wires.
11 The Gigase t SE551 WL AN dsl/cable Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / intr oduction.fm / 03. 11.2008 Schablone 2004_12_27 Linking wireless netw orks with the Internet.
12 The Gigase t SE551 WL AN dsl/c able Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / intr oduction.fm / 03. 11.2008 Schablone 2004_12_27 Linking a wireless netw ork (WL AN) to an Ethernet (L AN) Wireless ne tworks can work easily toge ther with existing Ethernet networks.
13 The Gigase t SE551 WL AN dsl/cable Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / intr oduction.fm / 03. 11.2008 Schablone 2004_12_27 Features and applications The Gigase t SE551.
14 The Gigase t SE551 WL AN dsl/c able Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / intr oduction.fm / 03. 11.2008 Schablone 2004_12_27 u Security functions The Gigase t SE551 WL .
15 The Gigase t SE551 WL AN dsl/cable Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / intr oduction.fm / 03. 11.2008 Schablone 2004_12_27 Procedure for installati on and configuration 1.
16 Firs t Steps Gigaset SE551 WLAN dsl/cable / ENG / A31 008-M1029-B101-2x-7619 / de vice.fm / 03.11.2 008 Schablone 2004_12_27 Fir st S tep s Conte nts The package contains the f ollowing items: u on.
17 Fir st Steps Gigaset SE551 WLAN dsl/cable / ENG / A31 008-M1029-B101-2x-7619 / de vice.fm / 03.11.2 008 Schablone 2004_12_27 Operating displa ys and connections Fr on t p an el LED displa ys The front panel of the device contains LED displays that show the operat ing state and simplify inst allation and fault finding in the n e twor k.
18 Firs t Steps Gigaset SE551 WLAN dsl/cable / ENG / A31 008-M1029-B101-2x-7619 / de vice.fm / 03.11.2 008 Schablone 2004_12_27 Back p anel The back panel of the Gig aset SE551 WL AN dsl/cable houses t he socke t s. Reset The reset butt on is located behind the small opening on the bo ttom of the device.
19 Fir st Steps Gigaset SE551 WLAN dsl/cable / ENG / A31 008-M1029-B101-2x-7619 / de vice.fm / 03.11.2 008 Schablone 2004_12_27 u Reboot function: Pr ess the butt on for longer than 1 second but less than 5 seconds to reboo t the de vice. This does not affect the configur ation settings.
20 Firs t Steps Gigaset SE551 WLAN dsl/cable / ENG / A31 008-M1029-B101-2x-7619 / de vice.fm / 03.11.2 008 Schablone 2004_12_27 Connecting the Gigaset SE551 WL AN dsl/cable Befor e starting to connect PCs to your Gi gase t SE551 WL AN dsl/cable mak e sure that u a wired or wir eless Network adapt er is connected t o the PC.
21 Fir st Steps Gigaset SE551 WLAN dsl/cable / ENG / A31 008-M1029-B101-2x-7619 / de vice.fm / 03.11.2 008 Schablone 2004_12_27 To t h e P C Y ou can connect wired or wir eless PCs to y o ur Gigaset SE551 WL AN dsl/cable to creat e a local network ( LA N ).
22 Firs t Steps Gigaset SE551 WLAN dsl/cable / ENG / A31 008-M1029-B101-2x-7619 / de vice.fm / 03.11.2 008 Schablone 2004_12_27 Wired ì Connect one of the L AN sockets ( LA N1 – LA N 4 ) on the back of t he Gigaset SE551 WL AN dsl/cable to the Ethernet connection on a PC.
23 Fir st Steps Gigaset SE551 WLAN dsl/cable / ENG / A31 008-M1029-B101-2x-7619 / de vice.fm / 03.11.2 008 Schablone 2004_12_27 T o the mains po wer supply ì Connect the mains adap ter cable t o the 12V DC sock et on the Gigase t SE551 WL AN dsl/cable.
24 The user interface Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 The user inter f ace Once you ha ve configured the netwo.
25 The user interfa ce Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 For the initial conf iguration you can skip this information.
26 The user interface Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 The configurat ion pr ogram offers you the fo llowing functions: Basic Setup Wizard Use this wizard for the settings requir ed for connecting to the Internet Y ou can also set data for y our region.
27 The user interfa ce Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Selectin g a language The user interface can be present ed in various languages. ì Click on Language on the top right above the scr een.
28 The user interface Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Elements on the user interface The user interface pages contain the following eleme nts: Log Off button The Log Off button is alw ays present on the right abo ve the user interface.
29 Basic Setup Wizard Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Basic Setup Wizard The Basic Setup Wizard guides yo u step by st ep through the general configuration of the Gigaset SE551 WLAN dsl/cable.
30 Basic Setup Wizard Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Regional Options On this screen y ou select y our presen t location f or the regional opti ons. ì Select the country where you ar e currently located fro m the list.
31 Basic Setup Wizard Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Configuring Internet connec tion Y ou will find the acces s da ta you need fo r configuring the Int ernet connec tion in the documentation received from y o ur Interne t Pro vider ( ISP ).
32 Basic Setup Wizard Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 ì Select how Interne t sessions are to be established via Connec tion mode : –S e l e c t Always on if the connection is t o exist at all t imes when t he Gigaset SE551 WL AN dsl/cable is switched on.
33 Basic Setup Wizard Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Summar y In the next step t he basic settings y ou ha ve made thro ugh the wizard ar e shown for you to check .
34 Security s ettings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Security settings The Se curity Se tup Wizard offers you additional settings for impro ving your network security .
35 Security settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Assigning a Passw ord In the fi rst step of the setup you can assign a Password for the user inter face.
36 Security s ettings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 SSI D Befor e the wireles s network components can communicat e with each other , you must use the same SS ID (Ser vice Set Identifier).
37 Security settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Setting security functions for the wireles s network In the next step y ou can set the encryption and authentication methods f or your wire- less ne twork.
38 Security s ettings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 WP A2 / WP A with Pre-shared k ey (PSK) WP A is a more advanced procedure than WEP for pr ot ecting wireles s networks.
39 Security settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 WEP en cryption WEP (Wir ed Equivalent Pri vacy) is an encr yp tion procedu re f or radio signals in wirele ss networks and meets the standard IEEE 802.
40 Security s ettings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Manual ke y entr y ì Select the Key ty p e , Hex or AS CII . . If you selec t Hex you can use the charac ters 0 to 9 and A to F .
41 Security settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 ì T o go to the next st ep in the Security Setup Wizar d, click on Next > .
42 Security s ettings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 ì T o go to the next step, click on Next > . Saving settings On the next screen you conclude the wizar d a n d sav e the settings.
43 Configuring the Advanced Se ttings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Configuring the Advanced Se ttings In the Advanced Se ttings menu, you can configur e all the options for the Gigaset SE551 WLAN dsl/cable.
44 Configuring the Advanced Settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Interne t If you hav e configured y our Gigaset SE551 WL AN dsl/cable using the two wizards y ou hav e also already configured the WAN connection (Interne t access).
45 Configuring the Advanced Se ttings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 ì Select your Interne t provider from the Service pro vider list. ì Enter the data you ha ve been giv en by y our Service provider in the r elevant fields.
46 Configuring the Advanced Settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Y ou can deactivat e this function by ent e ring "0". This means that the connection w i l l c o n t i n u e t o e x i s t e v e n i f n o d a t a i s t r a n s m i t t e d .
47 Configuring the Advanced Se ttings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Using UPnP (Universal Plug and Pla y) PCs with UPnP (Univ ersal Plug & Play) can offer their own network services and automat- ically use ser vices offer ed on the network.
48 Configuring the Advanced Settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 DNS server DNS is a decentralised ser vice which as si gns P C names or Int ernet addres ses ( Domain names ) and IP addresses t o one another .
49 Configuring the Advanced Se ttings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 MAC address If you had Int ernet access .
50 Configuring the Advanced Settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 T raff i c Control Tr a f f i c C o n t r o l allows you to control monthly Int ernet use in terms of online time and transmitted data volume.
51 Configuring the Advanced Se ttings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Global time limit ì Activate or deac tivate the time limit available to all users in y our network for surfing the Int ernet ea ch month.
52 Configuring the Advanced Settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Fir e wal l The fire wall func tions of the Gigase t SE551 WL AN dsl/ca ble include various security functions f or your local netw ork.
53 Configuring the Advanced Se ttings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Att ack dete ctio n If the fire wall fun.
54 Configuring the Advanced Settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 –S e l e c t Custom to d et ermine the cr iteria f or defence ag ainst hack er attacks your- self.
55 Configuring the Advanced Se ttings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 User -defined settings u Stat eful Packet Inspec tion Y our device monitors and limits the access of incoming traffic from the Interne t with SPI (S tateful Pac ke t Inspec tion).
56 Configuring the Advanced Settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Setting up access control to the Internet The Access Control function allows you t o block access to various Interne t ser vices f or one or mor e PCs.
57 Configuring the Advanced Se ttings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Y ou have the f ollowing setting options for Access Control : Access Rules Y ou can limit access to t he Internet f or all or for certain clients in your local network.
58 Configuring the Advanced Settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 –I n Fi lter ing m ode , determine whether the ser vices you select are t o be allowed or blocked.
59 Configuring the Advanced Se ttings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Schedule Rules If you hav e se t up an access rule (see page 57) for certain ser vices in the Interne t.
60 Configuring the Advanced Settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 ì Selec t Filtering m ode , i.e. whe ther you wish t o allow or block access to the URLs in the li st.
61 Configuring the Advanced Se ttings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Setting up the NA T func tion Y our Gigaset SE551 WL AN ds l/cable comes provided with the NA T (Network Addr ess T ranslation) function.
62 Configuring the Advanced Settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 When the Gigaset S E551 WL AN dsl/cable is supplied, the NA T f u n c t i o n ( N e t w o r k A d d r e s s T ranslation) is activated, i.
63 Configuring the Advanced Se ttings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Por t T rigge ring If you configure Port T riggering for a cer tain application, determine a so-called trigger port and the pr ot ocol (TCP or UDP) this por t uses.
64 Configuring the Advanced Settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 ì Select t he option in the Enabled column. ì Click on the Delete bu tto n to del ete an e nt r y .
65 Configuring the Advanced Se ttings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 ì In the Local IP address field, enter the IP addr ess of the PC which pr ovides the serv- ice.
66 Configuring the Advanced Settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 ì Enter the Local IP address of the PC that is to be enabled as Exposed Host. ì Enter a name f or the PC in the Co mment fi eld.
67 Configuring the Advanced Se ttings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 If you ha ve activated the d evice's DynDNS func tion, it will monit or its public IP addres s.
68 Configuring the Advanced Settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 QoS (Quality of Ser vice) Many communication and multimedia applicati o ns require high speed and large band- widths to transf er data between the local ne twork and the Int ernet.
69 Configuring the Advanced Se ttings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 L AN configuration Y ou can use the L AN configuration to define an IP addres s for the Gigase t SE551 WL AN dsl/cable and configure the DHCP server .
70 Configuring the Advanced Settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Configuring the DHCP server The Gigaset SE551 WLAN dsl/cable has a DHCP Ser ver for which the fact or y setting is active .
71 Configuring the Advanced Se ttings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Configuring wireless connections If PCs are comm unicating wire lessly vi a the Gigaset SE551 WLAN dsl/cable, you should also tak e steps t o enhance the security of y our wireles s network.
72 Configuring the Advanced Settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 SSID Befor e the wireles s network components can communicat e with each other , you must use the same SS ID (Ser vice Set Identifier).
73 Configuring the Advanced Se ttings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Super G (108 Mbit/s) With the aid of channel bundling, the Super G transmis sion mode enables wireless data transfer up to 108 Mbps.
74 Configuring the Advanced Settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Setting wireless security If you ar e sending data over wir eless channe ls, we recommend that yo u activate encr yp- tion ( WEP or WP A ) on your wireless netw ork com p onents.
75 Configuring the Advanced Se ttings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 WP A2-PSK and WP A2-PSK / WP A-PSK WP A .
76 Configuring the Advanced Settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 WP A and WP A2 with authentication ser v er In large ne tworks (e.g. in companies) WP A enables the use of an additional authentica- tion ser vice.
77 Configuring the Advanced Se ttings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 WEP en cryption If WP A is not supported b y all com ponents in yo ur wirele ss ne twork, we advise you to activat e WEP - Encr yp tion on your wireless ne twork components.
78 Configuring the Advanced Settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Manual ke y entr y ì Select the Key ty p e , Hex or AS CII . . If you selec t Hex you can use the charac ters 0 to 9 and A to F .
79 Configuring the Advanced Se ttings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 ì Click on OK to apply the settings. Allowed clients In this screen y ou can specify which PCs will have wireless a ccess to the Gig aset SE551 WL AN dsl/cable and hence to y our L AN.
80 Configuring the Advanced Settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Entering PCs ma nually: ì Enter the req uired PCs with MA C address and Device name in the appropriate fields.
81 Configuring the Advanced Se ttings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Repeater func tion (WDS) If you use a r epeater in y our wireles s netw ork to ext end the range, y ou must activat e the Wireless Distribution System (WDS) function.
82 Configuring the Advanced Settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 USB Y ou can use your device's USB por t t o share a USB bulk memor y or a USB printer with users in your local network and publish your data on the Internet.
83 Configuring the Advanced Se ttings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 File se rver Y our device's integrated file ser v er allows you to mak e f olders and files on a connected USB bulk memor y (e.
84 Configuring the Advanced Settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 ì Enter the name of the Domain / workgroup ( Wo rkg rou p is the standard name for Windows) in which the file ser ver is locat e d.
85 Configuring the Advanced Se ttings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Setting up or editing a share ì Enter a name f or the share . ì Select the dir ectory you wish to release f or sharing.
86 Configuring the Advanced Settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 We b Se r ve r Y our device's int egrated W eb ser ver allo ws you t o publish data on a connec ted USB bulk memor y (e.
87 Configuring the Advanced Se ttings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 HT TP HT TP (Hypertext T ransfer Pr otocol) is the stan dar d pro tocol f or transferring data on the Internet.
88 Configuring the Advanced Settings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 FTP FTP (File T ransfer Pr ot ocol) is a prot ocol for ex changing files on the Interne t.
89 Configuring the Advanced Se ttings Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / configur e_rout er .fm / 03.11.2008 Schablone 2004_12_27 Printer server Y our device's integrated print er ser ver allows y ou to offer a USB printer to all users in your lo cal netw ork.
90 Administration a nd status information Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / admin_r outer .fm / 03.11.2008 Schablone 2004_12_27 Administration and status information The Gigaset SE551 WL AN dsl/ca ble user interface includes several helpful functions f o r administration.
91 Administration a nd status information Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / admin_r outer .fm / 03.11.2008 Schablone 2004_12_27 Regional Options T o operate y our Gigas.
92 Administration a nd status information Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / admin_r outer .fm / 03.11.2008 Schablone 2004_12_27 Internet Time The System time f or your de vice is automatically sy nc hronised with the time server on the Internet .
93 Administration a nd status information Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / admin_r outer .fm / 03.11.2008 Schablone 2004_12_27 T he p ass word may co nta in up t o 32 cha ra cte rs. Th e SS ID i s c ase se nsi ti ve. Avoi d p rop er names and all too ob vious words.
94 Administration a nd status information Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / admin_r outer .fm / 03.11.2008 Schablone 2004_12_27 Y ou can star t remot e management by ent ering the public IP addres s in your Int ernet brow ser .
95 Administration a nd status information Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / admin_r outer .fm / 03.11.2008 Schablone 2004_12_27 Sa ving and restoring a configuration O .
96 Administration a nd status information Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / admin_r outer .fm / 03.11.2008 Schablone 2004_12_27 Restoring the bac k -up ì For Ta s k , select the op tion Restore configuration. ì In your file syst em, select the ba ckup file with which y ou wish to rest ore th e config- uration.
97 Administration a nd status information Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / admin_r outer .fm / 03.11.2008 Schablone 2004_12_27 Updating firmware If Gigase t or your Internet provid er make available a new v ersion of the firmwar e , y ou can update the firm ware of the Gig aset SE551 WL AN dsl/cable.
98 Administration a nd status information Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / admin_r outer .fm / 03.11.2008 Schablone 2004_12_27 System Log The System Log is display ed in the Sta tus – Device menu. It can give you important infor mation about the functioning of your de vice and possible pr oblems.
99 Status inf o r mation Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / admin_r outer .fm / 03.11.2008 Schablone 2004_12_27 S tatus information Y ou can view informa tion about the config uration and status of the Gigaset SE551 WL AN dsl/cable in the Statu s menu of the Gigaset SE551 WL AN dsl/cable.
100 Status information Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / admin_r outer .fm / 03.11.2008 Schablone 2004_12_27 Intern e t u Connection status The status of the connectio n to the Interne t and, if connected, the duration of the connection.
101 Status inf o r mation Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / admin_r outer .fm / 03.11.2008 Schablone 2004_12_27 Security On the Security screen in the Status menu y ou will see information about possible security risks for your de vice and your netw ork.
102 Status information Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / admin_r outer .fm / 03.11.2008 Schablone 2004_12_27 u Firewa ll for your Inte rnet co nne ction turn ed of f Y our network is not pr ot ected against hackers making unauthorised acces s from the Interne t.
103 Status inf o r mation Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / admin_r outer .fm / 03.11.2008 Schablone 2004_12_27 Interne t On the Inter net scr een in the Status menu yo u will find inf ormation about the status of your device's Inte rnet connect ion.
104 Status information Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / admin_r outer .fm / 03.11.2008 Schablone 2004_12_27 u MAC address Shows t he public MAC address of your de vice. u Defaul t gateway Shows the IP addr ess of the default gat ewa y used for the current Int ernet connec- tion.
105 Status inf o r mation Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / admin_r outer .fm / 03.11.2008 Schablone 2004_12_27 Tr a f f i c C o n t r o l On the Tr a f f i c C o n t r.
106 Status information Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / admin_r outer .fm / 03.11.2008 Schablone 2004_12_27 Local Network On the Local Network scr een in the Status menu you will find information about the settings for your local netw ork.
107 Status inf o r mation Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / admin_r outer .fm / 03.11.2008 Schablone 2004_12_27 u DHCP client s Shows all clients in your ne twork that hav e been assigned an IP addres s . The Host name and the MAC address of each client are list ed fo r identificat ion.
108 Status information Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / admin_r outer .fm / 03.11.2008 Schablone 2004_12_27 u Wireless clients Shows all clients in your wir eless netw ork currently connect ed to your device. The Host name , the MAC address and the IP address of eac h client ar e listed f or identification.
109 Status inf o r mation Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / admin_r outer .fm / 03.11.2008 Schablone 2004_12_27 u System upt ime Shows y our device's operating time sinc e the last time the system was star ted. u System time Shows the syst em time f or your device.
110 Installing the printer por t for netw ork printers Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / pr inter .fm / 03.11.2008 Schablone 2004_12_27 Installing the printer por t f or.
111 Installing the printer port for network print ers Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / pr inter .fm / 03.11.2008 Schablone 2004_12_27 Installing a standard TCP/IP print er por t under Windo ws XP/ 2000 Y ou can use the standard T CP/IP por t driv er present in this operating system.
112 Installing the printer por t for netw ork printers Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / pr inter .fm / 03.11.2008 Schablone 2004_12_27 ì In the Add Print er wizard, click on Next . The printer port you ar e installing will beha v e like an additional parallel connection to the PC.
113 Installing the printer port for network print ers Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / pr inter .fm / 03.11.2008 Schablone 2004_12_27 ì Click on the opt ion button Create a ne w port . ì Then select Standar d TCP/IP Port from the selec tion menu in the field next t o it.
114 Installing the printer por t for netw ork printers Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / pr inter .fm / 03.11.2008 Schablone 2004_12_27 ì In the P r i n t e r N a m e o r I P A d d r e s s input field, enter t he IP address of the print server (Gigaset SE551 WL AN dsl/cable): e.
115 Installing the printer port for network print ers Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / pr inter .fm / 03.11.2008 Schablone 2004_12_27 ì F rom the list of standard de vice types, select the of f ered type Network Print Server (1 port) (print ser ver with a print er connection).
116 Installing the printer por t for netw ork printers Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / pr inter .fm / 03.11.2008 Schablone 2004_12_27 ì If you wish t o install a printe r for t his port immediately , click on Ne xt and follo w the printer installation wizard's instructions.
117 Installing the printer port for network print ers Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / pr inter .fm / 03.11.2008 Schablone 2004_12_27 Installing a printer on the T CP/IP por t retrospec tively If you connec t a printer to this por t at a later time, start as described above f o r installing the printer por t.
118 Installing the printer por t for netw ork printers Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / pr inter .fm / 03.11.2008 Schablone 2004_12_27 Installing a print er driver unde.
119 Installing the printer port for network print ers Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / pr inter .fm / 03.11.2008 Schablone 2004_12_27 Instructions f or setting up a printer on the PC Once you ha ve installed the printer port you still canno t star t printing.
120 Appendix Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / appendix.fm / 17 .11.2008 Schablone 2004_12_27 Appendix Deactivating HT TP pro xy and conf iguring pop-up block er T o star t the configur ation program, you ma y need t o deactivate your br owser's HT TP pro xy .
121 Appendix Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / appendix.fm / 17 .11.2008 Schablone 2004_12_27 Configuring the popup block er Y ou must allow popups for the configuration program in order t o star t it. u Internet Explorer If working wit h Windows XP Service Pack 2, popups are block ed by default.
122 Appendix Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / appendix.fm / 17 .11.2008 Schablone 2004_12_27 T rouble shooting This section describes common problems an d their solution. The Gigase t SE551 WL AN dsl/cable is easy to monit or thank s t o its LED di splays.
123 Appendix Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / appendix.fm / 17 .11.2008 Schablone 2004_12_27 Y ou cannot connect to the Interne t. ì Check whether the op tion Connect on demand is deactivat ed. In this case, connec tions cannot be opened automatically .
124 Appendix Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / appendix.fm / 17 .11.2008 Schablone 2004_12_27 The Gigaset SE551 WL AN dsl/cable or other PCs can- not be r eached by a PC in the connect ed L AN with a ping command. ì Make sur e that TCP/IP has been installed and con- figured on all t he PCs on the local ne twork.
125 Appendix Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / appendix.fm / 17 .11.2008 Schablone 2004_12_27 Specifications Interfaces 1 modem RJ45, 10Base- T/100Bas e-TX, Aut osensing, MDI/MDIX 4 L AN RJ45, 10Base- T/100Base- TX, Aut osensing, MDI/MDIX 1 USB USB 2.
126 Appendix Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / appendix.fm / 17 .11.2008 Schablone 2004_12_27 Authorisation This device is intended f or use within the European Economic Area and Switzerland. If used in o ther countries, it must first be a ppro ved nationally in t he country in question.
127 Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / c ustomer_car e.fm / 03.11.2008 Schablone 2004_12_27 Ser vice (Customer Care) We offer you support that is fast and tailored to y our specific needs! Our Online Support on the Internet can be reached an y time from anywher e.
128 Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / c ustomer_car e.fm / 03.11.2008 Schablone 2004_12_27 u Ownership of devices or components r epl aced by and re turned to Gigase t Commu- nications shall vest in Gigase t Communications.
129 Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / c ustomer_car e.fm / 03.11.2008 Schablone 2004_12_27 loads). User manuals and any software suppl ied on a separat e dat a medium shall be ex cluded from the Guarant ee.
130 Glossar y Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / g lossary .fm / 17.11.2008 Schablone 2004_12_27 Glossar y Access Point An Access Point, such as the Gigaset SE551 WL AN dsl/cable, is the centre of a wireless local netw ork ( WL AN ).
131 Glossary Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / g lossary .fm / 17.11.2008 Schablone 2004_12_27 DHCP Dynamic Host Configur ation Prot ocol DHCP handles the aut omatic as signment of IP addres ses t o netw ork components.
132 Glossar y Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / g lossary .fm / 17.11.2008 Schablone 2004_12_27 DoS attack Denial of Ser vice A DoS attack is a particular form of hacker attack direc ted at compu ters and netw orks with a connection to the Internet .
133 Glossary Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / g lossary .fm / 17.11.2008 Schablone 2004_12_27 Firewall Fire walls are used b y netw ork operators as pro tec tion against unauthorised ext ernal access.
134 Glossar y Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / g lossary .fm / 17.11.2008 Schablone 2004_12_27 IGMP Internet Gr oup Management Prot ocol IGMP is an Internet Pro tocol tha t en able s an Inte rnet comp uter to info rm n eigh bou rin g rout ers that it is a member of a multicast g r oup.
135 Glossary Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / g lossary .fm / 17.11.2008 Schablone 2004_12_27 IP address The IP addres s is the unique netw ork -wide address of a ne t w ork component in a ne t- work based on the TC P/ I P protocol (e.
136 Glossar y Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / g lossary .fm / 17.11.2008 Schablone 2004_12_27 Mbps Million bits pe r second Specification of the transmission speed in a network. MER MAC Encapsulat ed Routing MRU Maximum Receive Unit The MRU def ines the maximum user data volume within a dat a pack et.
137 Glossary Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / g lossary .fm / 17.11.2008 Schablone 2004_12_27 P ort Fo rw ar di ng In port fo rwa r di ng t he Gi ga se t S E55 1 WLAN d.
138 Glossar y Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / g lossary .fm / 17.11.2008 Schablone 2004_12_27 Repeater A repeat er extends the range of a wireles s local area ne twork by rela ying data from the Access Point t o additional PCs or Network adap ter .
139 Glossary Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / g lossary .fm / 17.11.2008 Schablone 2004_12_27 SSID Ser vice Se t Identifier The S SID is used t o identify t he stations in a wir eless netw ork ( WLAN ). All wireles s net- work components wit h the same SSID form a common ne twork.
140 Glossar y Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / g lossary .fm / 17.11.2008 Schablone 2004_12_27 TCP /IP Pro tocol family on which the Interne t is based. IP f orms the basis for ev er y comput er-t o- computer connec tion.
141 Glossary Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1029-B101-2x-7619 / g lossary .fm / 17.11.2008 Schablone 2004_12_27 WEP Wired Equivalent Privacy WEP is a security prot ocol defined in the IEEE 802.
142 Index Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1 029-B101-2x-7619 / giga setSE551SIX.fm / 17.11.2008 Schablone 2004_12_27 Index Numerical 10 Mbps Ethernet . . . . . . . . . . . . . . . 22 10/100 Mbps Switch Por t . . . . . . . . . . 18 100 Mbps Ethernet .
143 Index Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1 029-B101-2x-7619 / giga setSE551SIX.fm / 17.11.2008 Schablone 2004_12_27 Dynamic Host Configur a tion Prot ocol, see DHCP Dynamic IP address . . . . . . . . . . . . . 132 DynDNS . . . . . . . . .
144 Index Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1 029-B101-2x-7619 / giga setSE551SIX.fm / 17.11.2008 Schablone 2004_12_27 Internet pr otocol, see IP pr ot ocol Interne t pro vider . . . . . . . . . . . . 45 , 134 Internet time . . . . . . . . .
145 Index Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1 029-B101-2x-7619 / giga setSE551SIX.fm / 17.11.2008 Schablone 2004_12_27 PC connecting . . . . . . . . . . . . . . . . . . . 21 Point-t o-Point Pro tocol over A TM, see PPPoA Point-to- Point Pro tocol o ver Etherne t, see PPPoE Por t .
146 Index Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1 029-B101-2x-7619 / giga setSE551SIX.fm / 17.11.2008 Schablone 2004_12_27 Subnet mask . . . . . . . . . . . . . . . . . . 139 Super G . . . . . . . . . . . . . . . . . . 7 , 16 , 73 Switch . . . .
147 Index Gigaset SE551 WLAN dsl/cable / ENG / A31008-M1 029-B101-2x-7619 / giga setSE551SIX.fm / 17.11.2008 Schablone 2004_12_27.
Gigaset SE551 WLAN dsl/cable / ENG / A31008- M1029-B101-2x-7619 / co ver_back. fm / 03.11.2008 Issued b y Gigaset Communications GmbH Schla venhorst 66, D-46395 Bocholt Gigaset Communications GmbH is a trademark licensee of Siemens AG © Gigaset Commu nications GmbH 2008 All rights reser v ed.
デバイスSiemens SE551の購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Siemens SE551をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはSiemens SE551の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Siemens SE551の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Siemens SE551で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Siemens SE551を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はSiemens SE551の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Siemens SE551に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちSiemens SE551デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。