SonyメーカーBDPS560の使用説明書/サービス説明書
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4-145-644- 11 (1) © 2009 Sony Corporation Printed in Malaysia 4-145-644- 11 (1) Operatin g Instr uctions Blu-ra y Disc / D VD Pla y er BDP-S560 z To find out useful hints, t ips and info rmation about Sony products and services please visit: www.sony -europe.
2 WARNING To reduce the risk of fire or electric shock, do not expose this apparatus to rai n or m oisture. To avoid el ectrical shock, do no t open the ca binet. Refer servicing to qualified personnel only. Batterie s or batteries installed apparatus shall not be exposed to excessive heat s uch as sunshine, fire or the like.
3 For cu stomer s in E uropea n countr ies The manufacturer of this pr oduct is Sony Corporation, 1-7-1 Konan Minato-ku Tokyo, 108-0075 Japan. The Aut horized Representative fo r EMC and product safety is Sony Deutsc hland GmbH, Hedelfinger Strasse 61, 70327 Stuttg art, Germany.
4 • Do not ins tall th e player in an incli ned posi tion. I t is designed to be operated in a horizont al posit ion only. • K eep t he player and the dis cs away from eq uipment wi th stro ng magn ets , such a s microwave oven s, or large loudspe akers.
5 • Th e Wi-Fi Protect ed Setup™ Mark is a mark of the Wi-Fi Allianc e. • “Wi-Fi CERTIFIE D™” and “Wi-Fi Prot ected Setu p™” are tradema rks of t he Wi-Fi Allianc e. •D L N A ® , the DLNA Logo and DLNA CERTIFIE D™ are tradema rks, serv ice mar ks, or certifi cation mark s of th e Digital Li ving Networ k Allianc e.
6 Notice for the custome rs in France The WLAN feature of thi s BDP- S560 sh all excl usively b e used inside b uildings . Any use of the WL AN feature of this BDP-S5 60 outside of the buildings is pr ohibited on the French territ ory.
7 Notice for the cu stomers in Italy Use of the RLAN network is governed: – wi th respect to priv ate use, by the Legisl ative Decree of 1.8.2003, no. 259 ( “Code of Electro nic Communi cations”). In particul ar Article 104 indicat es when the p rior obtainm ent of a general authoriz ation i s requ ired and Art.
8 Table of Contents WARNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Guide to Parts and Controls .
9 Settings and Adjustments Using the Settings Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Network Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Video Settin gs .
10 Guide to Part s and Contro ls For more in forma tio n, see th e pages i n parent hese s. Number 5, AUDIO, 2 +, an d N buttons have a tactil e dot. Use the tact ile dot as a referen ce when operatin g the pl ayer. b The availa ble functi ons of the remote differ depend ing on the disc or the sit uation.
11 C Colour butto ns (red/green/ yellow/bl ue) Short cut keys fo r select ing item s on some BD’s men us (ca n also be use d for BD’s Java in teractiv e operations) . D TOP MENU (pag e 37) Open s or cl oses t he BD’ s or DV D’s To p Menu. POP UP/MENU (page 37) Open s or clos es the BD- ROM’s Pop-up Menu, or the DVD’s menu.
12 The N button has a tactile dot. Use the tactile dot as a refe rence when ope rating the pl ayer. A [ / 1 (on/stand by) (page 30) Turns on the pla yer, or set s to standb y mode . B Disc tray (page 35) C Blu-ray Disc indi cator Light s up in w hite whe n the play er is turne d on.
13 A N , X Lights up during pl ayback or pause. B HD (page 48) Lights up when out putting 720p/10 80i/ 1080p vi deo sig nals from the HDM I OUT jack or 720p/ 1080i v ideo signa ls from the COMPONENT VIDEO OUT jacks. C HDMI (page 17) Light s up when an H DMI dev ice is recogn ised.
14 A DIGITAL OUT (COAXIAL) jack (page 23) B LINE OUT (R-AUDIO-L) jacks (pa ge 19, 20, 24) C LINE OUT (VIDEO) jack (page 20) D DIGITAL OUT (OPTI CAL) jack (page 23) E Ventilation hol es The ventilati on fan is in side the pl ayer.
15 Hooku ps and Settings Hook ups and Settin gs Hookin g Up the Playe r Chec k that yo u have the follow ing ite ms. • Audio/vide o cabl e (phono plug ×3) (1) (for Austr alian m odel only) • Main.
16 Step 1 : Connec ting to Yo ur TV About vid eo/HDMI OUT jacks The player has th e foll owing v ideo jacks. Conn ect the playe r to y our TV accord ing to the input jacks on yo ur TV. When c onnec ting the pl ayer to your TV usi ng the HD MI cable, you can en joy high quality digita l picture s and so und thr ough the HD MI OU T jack.
17 Hooku ps and Settings Connect the pla yer and your TV usin g an HD MI cab le to enj oy high quality digital p ictur es and sound t hrough t he HDMI O UT jack. If you con nect a Sony TV that is compatible with the “Cont rol for HDMI” function (pag e 18), refer to the instr uction manual supplied with t he TV.
18 b • Not all hig h definiti on television sets are ful ly compatib le with thi s product and ma y cause artifact s to be disp layed in the p icture. In t he case of 480i/5 76i/480p/576 p/720p/ 1080i/1080p sc an picture problems, it i s recommende d that the use r swit ch the conne ction to the LINE OU T VIDEO or S VIDEO jack.
19 Hooku ps and Settings Connect the C OMPON ENT V IDE O OUT jacks of the p layer an d you r TV usi ng a c ompone nt video c able. You can enjo y high-q ualit y pictures . Be sure to connect to the LINE OUT (R-AUDIO-L) jacks usin g the audio/video c able.
20 Connect the LINE OUT (VIDEO, R-AUDIO- L) jacks of the pl ayer and your TV using t he audi o/vi deo ca ble. Y ou can enjoy standa rd qua lit y pict ures and so und. * See “Hooking Up the Player ” on page 15. b When you connect the playe r and TV using an S- video cable, disconnect the vide o plug (yellow) of the audi o/video cable.
21 Hooku ps and Settings Step 2: C onnect ing to You r AV Ampl ifier (Rec eiver) About a udio/HDMI OUT jacks The play er has th e follow ing audio j acks. Co nnect t he playe r to your AV ampli fier (rec eiver) acco rding t o the inp ut jacks on y our AV amplif ier (re ceiver ).
22 If you r AV ampl ifier (r eceive r) has an HD MI in put, use t his co nnecti on. Y ou can en joy higher qual ity sou nd fro m the co nnecte d AV amp lifie r (rece iver ).
23 Hooku ps and Settings z Check th e foll owing s ettings: – “Audi o Output Pr iority ” is set to “HDMI” in th e “Audio Sett ings” setup (p age 50). – “Audi o (HDMI) ” is s et to “Aut o” in the “Aud io Settings” setup (pag e 50).
24 3 Make the appro priate sett ings i n “Dol by Di gital ” and “D TS” un der t he “Audio Se ttings” setu p (page 51). Other wise, no sou nd or a lo ud noi se wil l come from your sp eakers . If your AV amp lifier (re ceiver) on ly has L an d R audio in put jacks , use this conn ectio n.
25 Hooku ps and Settings Step 3: In serting the Extern al Memo ry To enjoy additional content (such as BONUSVIEW/BD-L IVE) on certain B lu-ray Disc titles, yo u will nee d to use ex ternal memory (not s upplied).
26 Step 4: Connec ting to th e Netwo rk Connec t the playe r to your Internet source. Sel ect th e connect ing meth od, conn ecting vi a a wirele ss LA N router (acces s poin t) (b elow) or to a broadb and rou ter di rectly (page 2 7).
27 Hooku ps and Settings To conne ct a broa dban d rout er direc tly 1 Connect the LAN (1 00) terminal of th e playe r to a broadba nd rou ter. 2 Make t he ap propri ate s ettin gs in “Int ernet Setti ngs” u nder t he “Ne twork Settings” s etup (page 57) .
28 Step 5 : Connec ting the Mains Lead After all of the ot her c onnectio ns are complete, connect the supplied ma ins lead to the A C IN term inal of th e player . Then pl ug the player and TV mains leads (AC power cords) in to the mains . Step 6 : Prep aring the Remote You ca n contr ol the pla yer usi ng the su pplied remote.
29 Hooku ps and Settings You can contr ol the volume, input source, and pow er swit ch of your Sony TV wi th the supplied r emote. b When you rep lace the batte ries of the remote, th e code nu mber may be re set to th e defaul t setting . Set the appropr iate code nu mber again.
30 Step 7: Easy Se tup Follow the st eps below t o make the minimum numb er o f basic adj ustment s for usin g the playe r. If you do no t comp lete Easy Se tup, it will a ppear ea ch time yo u turn on your play er. Make the settings below in the follo wing orde r.
31 Hooku ps and Settings 7 Make th e approp riate se ttings depend ing on the c able s connect ed to your TV . When yo u select “HDMI ” in step 6 1 Select “Start, ” and pres s ENTE R.
32 9 Set “Q uick Start Mo de” t o “On” or “Off, ” and pres s ENTER. For det ails abou t “Quick Start Mod e,” see page 55. 10 Select “F inish ,” and pre ss ENTER . z • Y ou can reset settings to th eir factory setti ngs (page 62).
33 Hooku ps and Settings 9 Selec t “Sta rt,” and press EN TER. 10 Press and h old t he WPS butto n on the wirel ess LAN router (a ccess po int) until th e light o n the wirele ss LAN route r (acces s point) starts to bli nk. Press th e WPS button wi thin 2 minute s afte r step 9.
34 7 Sele ct “Wire less,” and pres s ENTER. 8 Select “A cces s point sc an,” an d press ENTER . The p layer wi ll detect nearby a ccess points and display the SSID ( Service Set Identifie r) and se curity se ttings. 9 Select t he access p oint with the SSID you c hecke d in step 2, and pr ess ENTER .
35 Play bac k Playback Playi ng BDs/ DVD s 1 Switc h the input sele ctor on yo ur TV so that the signa l from the pl ayer appear s on your TV scree n. 2 Press Z on the player, an d place a disc on the dis c tray. 3 Press Z on the play er to c lose t he disc tray.
36 4 Press HOM E. 5 Sele ct “Vid eo” us ing < / , . 6 Select using M / m , and pr ess N or ENTER . For com mer cially ava ilabl e BD-RO Ms or DVD VIDEOs, playback s tarts. For BDs o r DVDs recorded o n other equi pment, the t itle l ist ap pears.
37 Play bac k Available OPTIONS 1 Press OPTIONS. The op tions menu a ppears . 2 Select an item using M / m , and pres s ENTER. The available items differ de pending on the disc t ype or pl ayer si tuation. To displ ay Top Men u When you play a BD or DVD , you can displa y the Top M enu.
38 7 Insert a BD -ROM with BONUS VIEW/ BD-LIVE. The op eration m ethod dif fers dep ending on the disc. Re fer to the ins tructio n manual supplie d with the di sc. To delete data in th e externa l memory You ca n delete un neces sary data . 1 If a di sc is i nser ted, rem ove th e disc from the pl ayer.
39 Play bac k You ca n check the titl e inform atio n, including the video t ransmission rate, etc. Press DISPLA Y. The d ispla yed inf ormat ion di ffers d epend ing on t he dis c type and pl ayer stat us.
40 To adju st the audio c harac teristics 1 Press O PTIONS during pla yback. The op tion s men u appe ars. 2 Selec t “Audio Settings ” using M / m , and press ENTER. The “A udio Setti ngs” scree n appe ars. 3 Sele ct an i tem using M / m , and pres s ENTER .
41 Play back Available OPTIONS 1 Press OPTIONS. The op tions menu a ppears . 2 Select an item using M / m , and pres s ENTER. The available items differ de pending on the situatio n.
42 Play ing Photo Fil e s *1 BD-REs/B D-Rs cont aining JPEG image f iles *2 DVD-ROMs and DVD+R Ws/DVD+Rs/DVD- RWs/DVD-Rs co ntaining JPEG image files *3 CD-ROMs an d CD-RWs/CD-Rs containing JPEG imag e file s You ca n play pho to files on a disc. To play photo files on th e conn ected U SB devi ce, s ee pag e 43.
43 Play back b • When you att empt to play the following photo files, the mark ap pears on th e screen an d they cannot b e played. – p hoto files larg er than 8,192 pix els (width or height) – .
44 b • D o not remov e the USB device duri ng operation . Stop pl ayback and tur n off the file l ist and folder list b eforehand. • T he player c annot play photo f iles on a USB dev ice if it is con nected to t he USB jack on the rear panel of the player.
45 Settings and Adjustment s Settings and Adjust ments Usin g the Sett ing s Displ ays Select (Setu p) on the h ome me nu when you need to c hange th e settin gs of th e play er. 1 Press HO ME. 2 Selec t ( Setup) u sing < / , . 3 Selec t the setu p catego ry icon to change u sing M / m , and press EN TER.
46 Setting list You ca n setup t he follow ing opti ons. Networ k Update You ca n update and im prove the f unctio ns of the player . We r ecomme nd the netwo rk update every 2 m onths or so. For inf ormati on abou t update fun ctions , visit the following websit e: For c ustom ers in E urope an coun tri es http:// support.
47 Settings and Adjustment s To updat e the so ftwa re usin g an upd ate disc You ca n update and im prove the f unctio ns of the playe r using a n update disc prov ided by Sony dea ler or local au thoris ed Sony s ervice facilit y. 1 Insert the up date disc .
48 Selects t he displa y configurat ion for play back o f 16:9 scree n pic tures o n a 4: 3 screen TV (s elect able wh en “T V Type ” is s et to “4:3 ” and “Scre en For mat” is se t to “Fixed Aspect Ratio”). b Depending on the DVD, “Letter B ox” may be select ed auto matically inste ad of “Pan & Scan” or vice versa.
49 Settings and Adjustment s 3 Select “O K” or “ Cance l,” and pre ss ENTER. Fol low the on-s creen instr uctio ns. The HD i ndicator lights up wh en outputt ing 720p /1080i /1080p video sign als. b • If no picture a ppears af ter chang ing the “Output Video For mat” settin gs, hold down x on the player fo r more than 10 seconds .
50 Sets the Dee p Colour (colour de pth) setting for vi deo sign als outp ut fro m the HDMI OUT jack. The c olour dept h is indica ted by th e numbe r of bits, and mor e colour s can b e reprod uced as the va lue incre ases. Th e player sup ports a colou r depth of up to 12 bits.
51 Settings and Adjustment s Selects wheth er to mix or not mix interacti ve audio a nd second ary audi o (com mentary ) when playing a BD that cont ains such aud io. b PCM 96 kHz and PCM 1 92 kHz a udio sign als are output as PCM 48 kHz audio signa ls when “BD Audio Setting ” is se t t o “Mix.
52 Selects th e dynamic range (co mpression level of the s ound) se tting when playi ng a BD or DVD that confor ms to “Au dio DRC.” b • “ Audio DRC” is e ffective only w hen playing Dolby Digital, Dolby Digi tal Plus, and Dolby TrueHD a udio sign als.
53 Settings and Adjustment s BD/DVD V iewing Setti ngs The default setti ngs are underlined. Selects the defaul t menu lan guage for BD - ROMs or DVD V IDEOs. When yo u select “Selec t Languag e Code,” the displ ay for ent ering t he la nguag e code appear s.
54 z You can change th e password (see “Pa ssword” on page 54). b • I f you forget the password, reset th e player (page 62) and set a new p assword (see “Password” on page 5 4). • W hen yo u play discs whi ch do n ot have the Paren tal Contr ol functi on, pla yback ca nnot be limite d on this playe r.
55 Settings and Adjustment s Photo S ett ings The default setting is u nderlined. Chang es the sl idesh ow spee d. System Se tting s The d efault sett ings are un derli ned. Selects y our lang uage f or the play er on- scre en dis plays . Adjusts the lighting of the fr ont panel display.
56 The playe r automatical ly turns of f if you do not pre ss any of the button s on the pl ayer or remote for more than 30 minutes, unless you are playin g BDs/DVDs/CDs/photo file s or are up dating softwar e.
57 Settings and Adjustment s Networ k Setting s These i tems are necess ary wh en you connect the player to th e Internet. Ent er the respective (alp hanume ric) valu es for your broadba nd route r or wirel ess LA N rout er. The items that need to be set may differ, depend ing on the Inte rnet se rvic e provi der or the router.
58 6 Sele ct the ma nual r egistra tion metho d, and pre ss ENTER . • When you select “ (WPS ) PIN m ethod,” the PIN co de of thi s player appears . Register the code to th e wireless LAN rout er (acc ess point ) within 2 mi nutes after pressi ng “St art,” an d go to st ep 12 .
59 Settings and Adjustment s 13 Select “P erform ” using M / m , and pres s ENTE R. The netw ork diag nost ic start s. Result s are disp layed af ter the pl ayer fini shes th e networ k diagno stic . If an er ror mes sage appea rs, foll ow the on-scr een i nstru ctions.
60 You ca n run the network d iagnost ic. 1 Select “ Networ k Connec tion Diagnostics ” in “Network Settings,” and pre ss ENTER . 2 Sele ct “Sta rt,” an d press EN TER. The n etwork di agnost ic sta rts. Res ults are di splaye d after th e player finis hes runn ing the network di agnost ic.
61 Settings and Adjustment s To dele te a se rver fr om the con nected server list 1 While the connected se rver list is disp layed, sele ct a se rver u sing M / m , an d press OPTIONS. 2 Selec t “Erase ,” and pr ess ENTE R. To delete all the serv ers, sele ct “Erase All.
62 Reset ting You can reset the player se ttings to the fact ory de fault by sel ecti ng the group of settings. All the settin gs within the group will be r eset. 1 Sele ct “Res etting,” and pre ss ENTER . 2 Select “Re set to Fact ory Default Settings ,” and press ENTE R.
63 Additi onal In formation Additional Informatio n Troubl esh ooting If you exp erienc e any of th e follo wing difficul ties while using the player, use this troubles hooti ng guide t o help re medy th e proble m before r equest ing repa irs. Shou ld any prob lem per sist, cons ult your neares t Sony deal er.
64 , Che ck whet her the co nnectin g cabl es are damage d. , Check the conne ction t o your TV (pa ge 16) and switch the input selector on yo ur TV so that t he si gnal fr om the playe r appear s on the TV scre en.
65 Additi onal In formation There is no pictu re or no sound wh en connect ed to t he HDMI OUT jac k. , Try the fo llowing: 1 Turn th e player of f and on again . 2 Turn th e connecte d equipme nt off a nd o n agai n. 3 Disconn ect and then reconn ect the HD MI cable .
66 The ex ternal m emory is not rec ognised . , Try t he follow ing: 1 Turn t he player off. 2 (USM1GH onl y) Align t he V mark of th e EXT slot with th e V mark on the e xter nal memory, a nd inser t the ex ternal me mory. 3 Turn th e player on . 4 C heck that the EXT ind icator lights up i n the front pane l disp lay.
67 Additi onal In formation The dis c tra y does not open an d you cannot remove the di sc even af ter you press Z . , Try the fo llowing: 1 Turn th e player of f, and disco nnect the m ains lead. 2 Reconne ct the mains lead while pressing down Z on th e play er.
68 Self-Di agnosis Functio n When the se lf-diagnos is functi on is activ ated to prevent the player from malfuncti oning, an error code ap pears in the fron t panel dis play, or just appear s without a ny messages o n the ent ire scree n. In thes e cases , check the f ollow ing.
69 Additi onal In formation Playa ble Disc s * MP3 (MPEG -1 Audio Layer 3) is a standar d format defined by ISO (Internat ional Organizati on for Standardi zation)/IEC (Inter nationa l Electr otechni cal Comm issio n) MPEG wh ich com presses audio da ta.
70 Discs tha t cann ot be p layed • BDs with c artridge • DVD-RAMs • HD DVDs • DivX discs • DVD Audio disc s • PHOTO CDs • Data pa rt of C D-Ext ras • VCDs/Super VCDs • HD la yer on Super Audio CDs • Audio materia l side on DualDi scs • BD-ROMs/DVD VIDEOs wit h a different regi on code (p age 70).
71 Additi onal In formation About playbac k of discs record ed in AVCHD fo rmat This player can play AVCHD format d iscs. What is the AVCHD format? The AV CHD fo rmat is a h igh-def inition digita l v.
72 Audio Outpu t Si gnals and Pl ayer Sett ings The a udio out put signal s diff er, depend ing on the sour ce, output jack, a nd the AV amplifier (rece iver) you u se.
73 Additi onal In formation About W ireless LAN Secur ity Since c ommu nication via the wi reles s LAN funct ion is esta blished b y radi o waves, the wirel ess s ignal may be susce ptibl e to interceptio n. To protect wi reless communication, this player supports vario us securi ty func tions .
74 General Power requirements: 220–240 V AC, 50/60 Hz Power c onsumptio n: 28 W Dimensions (approx.) : 430 mm × 216 mm × 70 mm (width/ depth/h eight) in cl. projec ting parts Mass (approx.): 2.4 kg Operating temp erature: 5º C t o 3 5º C Operatin g humidity: 25 % t o 80 % Supplied accesso ries See page 15.
75 Additi onal In formation Langua ge C ode Li st For det ails, see page 53 . The l angua ge spe llings conf orm to the ISO 639: 1988 ( E/F) stan dard.
76 Terms and Con ditions of Use an d En d Use r Lice nse Agre ement The Sony Blu-ray Disc player (“Product”) and associated software (“Software”) are provided and maintained by So ny Corporation and its affiliates (“Sony”).
77 Additi onal In formation 5. Changes t o Service Sony reserves the right to dis continue one, some, or all of the features of the Service you receive at any time at its discretion.
78 11. General Pro visions This Agreement, the limited warranty accompanying the Product, plus any additional term s posted on the Service or Site, together constitute the entire agr eement between Sony and you with respect to your use of the Product, Service, Site, Content, and Software.
79 Additi onal In formation BD-RE (page 69) BD-RE (Blu-r ay Disc Rewritable ) is a recor d abl e and r ewri tabl e Blu- ray Di sc, avail able in the same ca paciti es as th e BD below . The re-r ecord able fe ature m akes extensive editing and t ime-shifting applicatio ns possible.
80 Phot oTV HD (pa ge 43) “Pho toTV HD” allows f or a high ly-det ailed pictu res, and ph oto-lik e expr ession of subtle text ures and co lours. By connec ting Sony “PhotoTV HD” compatible devi ces using an HDMI cable, whole new world of photos ca n be enjoyed i n breathtaking Full HD quality.
81 Index Words in quota tions a ppear in the on -scre en displ ays. Numerics 24p True C inema 80 A AACS 78 ANGLE 10 AUDIO 10 “Au dio Ou tput P rio rity ” 50 Audio ou tput signal s 72 “Audio Sett.
82 W WEP 33 , 57 , 73 WEP key 33 , 57 Wi-Fi Prot ected Setup 26 , 32 , 57 , 80 WPA key 33 , 57 WPA2-PSK (AES) 73 WPA-PSK (AES) 73 WPA-PSK (TKIP) 73 WPS butt on 26 , 32 X x.
83.
デバイスSony BDPS560の購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
Sony BDPS560をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはSony BDPS560の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Sony BDPS560の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Sony BDPS560で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Sony BDPS560を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はSony BDPS560の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Sony BDPS560に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちSony BDPS560デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
