SonyメーカーKP-41S5Bの使用説明書/サービス説明書
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CHASSIS RE-2 SER VICE MANU AL KP-41S5 RM-862 AEP SCC-N60C-A KP-41S5B RM-862 F rench SCC-N63B-A KP-41S5G RM-862 Greek SCC-N60D-A KP-41S5K RM-862 OIR T SCC-N62D-A KP-41S5R RM-862 Russian SCC-N62C-A KP-41S5U RM-862 UK SCC-N61B-A MICROFILM ∗ Please file according to model size.
– 2 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 B/G/H E2..12 21..69 C02 C03 C04..C12 C21..C69 CABLE TV (1) S1..41 S01 S02..S41 CABLE TV (2) S01..S05 M1..M10 U1..U10 S42..S46 S01..S10 S11..S20 IT AL Y A B C D E F G H H1 H2 21..69 C11..C69 D/K R01.
– 3 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 T ABLE OF CONTENTS (CA UTION) SHORT CIRCUIT THE ANODE OF THE PICTURE TUBE AND THE ANODE CAP TO THE MET AL CHASSIS, CRT SHIELD , OR CARBON P AINTED ON THE CRT , AFTER REMO VING THE AN- ODE.
– 4 – The operating instructions mentioned here partial abstracts from the Operating Instructions Manual. The page numbers of the Operating Instruction Manual remain as in the manual SECTION 1 GEN.
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– 14 – T roubleshooting Here are some simple solutions to some problems which may affect the picture and sound. Problem Solution No picture (screen is dark), no sound • Plug in the TV in. • Press U on the TV (if u indicator is on, press ; or a programme number on the Remote Commander).
– 15 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 SECTION 2 DISASSEMBL Y 2-1. REAR BO ARD REMO V AL 2 Rear board 1 Thir teen scre ws (Hexagon head) 3 Purse lock 2-2. MAIN BRACKET SECTION REMO V AL 2 T wo screws (+ BVTP 4X16) 1 Optical sheld 3 Main brack et section Main brack et section 2-3.
– 16 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 2-5. AE BO ARD AND UE BO ARD REMO V AL 9 AE board 1 Five scre ws (+ BVTP 4X16) 3 T wo screws (+ BVTP 3X12) 2 Screw (+ BVTP 4X16) 7 T wo claws 8 UE board 6 Brack et (A) 4 T er minal board (Euro) 5 claw 2-6.
– 17 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 2-7. BEZNET SECTION REMO V AL 1 Screws (+ BVTP 4X16) 2 Sev en screws (+ BVTP 4X16) 3 Four scre ws (+ BVTP 4X16) 5 Four scre ws (+ BVTP 4X12) 4 .
– 18 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 2-10. CHASSIS BLOCK REMO V AL 1 T wo screws (+ BVTP 4X16) 2 Control panel assembly 3 Three connectors 4 Four connectors 5 Screw (+ BVTP 4X6) 6 Resister (High voltage) 1 T wo screws (Hexagon head) 3 Set the main brack et.
– 19 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 3-1. SCREEN V OL T A GE ADJUSTMENT (ROUGH ALIGNMENT) 1. Receive the Monoscope signal. 2. Set 50% BRIGHTNESS and minimum PICTURE. 3. T urn the red VR on the FOCUS block all the way to the left and then gradually turn it to the right until the point where you can see the retrace line.
– 20 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 3-5. DEFLECTION Y OKE TIL T ADJUSTMENT 1. Set to receive the Monoscope signal. 2. Set in service mode.
– 21 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 SECTION 4 SAFETY RELATED ADJUSTMENT When replacing the following components marked with ] on the schematic diagram, always check hold-down voltage and if necessary re-adjust. 4-1. HV HOLD-DOWN ADJUSTMENT 1.
– 22 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 5-1. ELECTRICAL ADJUSTMENTS HO W T O ENTER INT O SERVICE MODE 1. T urn on the main power switch of the set and enter into standby mode. 2. Press the follo wing sequcnce of buttons on the Remote Commander .
– 23 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 IC ST A TUS (CXA2076 / CXA2040) CXA2076 H lock 1 IKR 1 VNG 0 X•RA Y 0 Colour system 3 CV1 Sync 0 CXA2040 Sync sep 1 S1 mode pin 01 S2 mode pi.
– 24 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 5-2. SER VICE LIST OSD 00 CHSW 0, 1 0 HA TCH DISPLA Y 0 : Disp, Hatch 1 : No Disp, Hatch 01 OSDH 1 ~ 32 10 OSD H Position 02 OSDV 1 ~ 32 10 OSD.
– 25 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 RH 00 CENT –95~ +96 0 RED H CENTER CXP86213 01 SKEW –95~ +96 0 RED H SKEW 02 BOW –127 ~ +127 0 RED H BOW 03 4BOW –127 ~ +127 0 RED H 4t.
– 26 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 AC V ACV 00 ART0 1~ 8 6 DA T A SAMPLE LENGTH (1 step = 1 microsec.) 01 A T 1T 0~ 255 18 Data Sampling Star t Time 02 A T1 M 0~ 255 132 from V BLK (50Hz) 03 A T1B 0~ 255 240 (1 step = 64 µ sec = approx.
– 27 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 5-3. REGISTRA TION (CONVERGENCE) ADJUSTMENT METHOD P AL REGISTRA TION ADJUSTMENT 1) Receive the P AL SPCB signal. 2) Select Service mode and enter adjustment items for Green signal. W ith the joystick: >.
– 28 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 SUB DEFLECTION ADJUSTMENT ITEM Adjustment O : Y es – : No Display Adjustment item Adjustment type GH GV RH RV BH BV BSEL COL SELECT – – .
– 29 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 HORIZONT AL LINE ADJUSTMENT 1. Finely adjust the centre position of the vertical line at the centre of the screen with GV CENT . 2. Using GV SKEW and GV BO W , correct the tilt and bo w of the horizontal line at the centre of the screen.
– 30 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 GREEN VER TICAL SIZE ADJUSTMENT 1. Adjust GV MSIZE so that the sizes at the top and bottom and centre are equal.
– 31 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 GREEN HORIZONT AL SYMMETRICAL PIN DIST ORTION ADJUSTMENT 1. Adjust GH MPIN to correct pin distorton at both edges of the centre section. 2. Use GH PIN to correct pin distortion at both edges of the screen.
– 32 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 GREEN VER TICAL ASYMMETRICAL PIN DISTOR TION (2ND-ORDER DIST ORTION) ADJUSTMENT 1. Correct the asymmetrical pin distortion at the top and bot- tom of the screen with GV SBO W . GV SBOW GREEN VER TICAL ASYMMETRICAL PIN DISTOR TION ADJUSTMENT 1.
– 33 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 AB A = B 5-6. WHITE BALANCE ADJUSTMENT 1. Recei v e the monoscope signal and adjust the picture quality with the menu. 2. Adjust service mode S-BRIGHT so that the signal 10 IRE section barely glows.
– 34 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 MEMO.
KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 – 35 – – 36 – – 37 – – 38 – SECTION 6 DIAGRAM 6-1. BLOCK DIA GRAM (1) A1 A2 A3 A4 A5 A6 A7 A8 A9 B1 B2 B3 B4 B5 B6 B7 B8 B9 A10 A11 B10 B1.
KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 – 42 – – 41 – – 40 – – 39 – 1 2 3 4 5 1 2 3 4 5 6 7 8 9 10 11 1 2 3 4 5 6 7 8 9 10 SW Q1614 MUTE Q1801 CN1802 CN1804 CN1803 LED G LED R GND(KEY) STBY 5V KEY1 GND(KEY) SIRCS LUMI +5V A.
– 43 – – 44 – – 45 – – 46 – 6-2 . FRAME SCHEM A TIC DI A GRAM 6-3 . CIRCUIT B O ARDS LOC A TION 6-4 . PRINTE D WIRING B O ARDS AND SCHEM A TIC DI A GRAMS Note: • Capacitors without v oltage indication are all 50 V . All capacitors are in µ F unless otherwise noted.
– 50 – – 49 – – 48 – – 47 – G BO ARD : IC6004 IR3M02 G BO ARD : IC6007 IR2112 Schematic diagram G board / REF . VOL. B0 . 8 r Q6001 E GND C0 B0 r Q6002 E GND C 13.8 B r Q6003 E 13.8 C GND B5 . 1 r Q6005 E 3.0 C GND B 13.8 r Q6009 E 14.
KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 – 51 – – 52 – G [POWER SUPPL Y] – G Boar d – DIODE * D6002 C-5 – D6003 H-2 – D6004 C-4 – D6005 H-3 – D6007 E-2 – D6008 E-3 – D6012.
KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 – 54 – – 53 – DIODE * D2 B-5 3 D10 B-6 3 D11 C-6 3 D12 B-6 3 D16 B-6 3 D101 G-6 3 D102 D-5 3 D201 H-9 3 D202 H-3 3 D203 H-9 3 D204 F-2 3 D205 F-2 .
– 55 – – 56 – – 57 – – 58 – – 59 – IC102 1 2.4 2 1.9(2.1) 3 GND 42 . 9 53 . 0 64 . 7 73 . 4 IC103 1 GND 2 GND 3 GND 4 GND 5 GND 6 GND 7 GND 8 GND 9 GND 10 GND 11 2.3 12 GND 13 4.5 14 2.0 15 2.0 16 2.0 17 4.5 18 4.56 19 GND 20 0 21 1.
– 64 – – 63 – – 62 – – 61 – – 60 – A B C D E F G H I J K L M N • AE(2/2) BOARD WAVEFORMS • WAVEFORMS AE(2/2) BOARD CIRCUIT WAVEFORM REFERENCE PAL SECAM NTSC 1 A 1.0Vp-p(H) I 1.2Vp-p(H) J 1.6Vp-p(H) 2 C 0.6Vp-p(H) C 1.0Vp-p(H) C 0.
KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 1 2 3 4 5 6 7 8 9 10 VCC OUT GND 1 2 3 4 1 2 3 4 1 2 3 4 5 S3006 CN3001 CN3002 R3009 Q3002 R3010 CN3003 CN3004 S3001 S3002 S3003 S3004 D3002 R3006 R3002 R.
KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 DIODE D501 D-5 D502 D-5 D503 A-9 D504 D-5 D507 C-5 D508 E-8 D509 E-9 D510 H-6 D511 C-8 D512 A-9 D513 F-10 D514 H-11 D515 F-11 D517 C-10 D519 H-3 D520 F-11.
– 69 – – 70 – – 71 – – 72 – 123456 8 9 10 11 12 15 16 17 18 19 20 21 4.5Vp-p (H) 12.7Vp-p (H) 11.4Vp-p (H) 2.5Vp-p (H) 89.0Vp-p (H) 11.2Vp-p (H) 1090Vp-p (H) 2.6Vp-p (V) 2.5Vp-p (V) 2.4Vp-p (V) 1.6Vp-p (V) 1.3Vp-p (V) 4.8Vp-p (H) 2.6Vp-p (H) 2.
– 76 – – 75 – – 74 – – 73 – Schematic diagram ? E board Schematic diagram D board / 123456 7 8 9 10 4.9Vp-p (V) 4.6Vp-p (H) 1.5Vp-p (V) 1.5Vp-p (V) 57.5Vp-p (V) 0.7Vp-p (V) 0.7Vp-p (V) 4.6Vp-p (H) 4.8Vp-p (V) 5.0Vp-p (80MHz) • D BOARD WAVEFORMS IC1501 1 1.
KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 – 78 – – 79 – – 77 – Schematic diagrams ZG ZR boards / D A UDIO AMP , HP AMP , V OUT , PJ ENGINE [ ] – D Board – DIODE * D1501 G-2,G-16 .
KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 – 82 – – 81 – – 80 – REF . VOL. B 1.0 Q1431 E 0.5 C 68.6 B 134.5 Q1432 E 134.9 C 68.6 B 5.9 Q1434 E 6.1 C GND B 6.5 Q1435 E 6.1 C 9.0 B 2.2 Q1435 E 1.6 C 5.9 B 2.2 Q1436 E 1.6 C 9.0 ZG BO ARD TRANSIST OR V OL T A GE LIST AII voltages are in V .
KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 9V 200V 4 1 2 3 R R R R R G B B G 1 2 3 4 5 6 7 8 9 1 1 2 3 4 5 6 7 4 5 6 7 8 9 10 11 12 1 FGND G1 G1 H(+) K NC G2 NC GND H(-) 1 2 3 4 5 6 7 8 R704 SG703 .
KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 200V 2 1 9V B B B B 1 2 3 4 5 6 7 8 9 4 5 6 7 8 9 10 11 12 1 FGND G1 G1 H(+) K NC G2 NC GND H(-) 1 2 3 4 5 6 7 8 9 10 1 1 2 3 4 5 R762 C766 R768 CN766 SG7.
– 89 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 EL1Z GP08D MTZ-T-77-9.1A S2L40F UF4005PKG23 ERC06-15S ERD29-08J S2LA20F DTZ33B DTZ6.8B DTZ9.1 RD5.6S-B UDZ-TE-17-6.8B 1SS355TE-17 D6SB6OL RBA-406B MA3030-H(TX) MA3240-TX MTZJ-13 MTZJ-30B MTZJ-7.
– 90 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 SECTION 7 EXPLODED VIEWS 9 * 4-063-160-01 HOLDER (H), SCREEN 10 * 4-063-173-01 HOLDER, SENSOR 11 1-528-864-11 BATTERY, SOLAR 12 * 4-054-837-01 .
– 91 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 7-2. CABINET AND PANEL BLOCK 4 : +BVTP 3X12 7-685-648-79 ® : +BVTP 4X16 7-685-663-71 r : +BVTP 4X16 7-685-663-79 62 ! 1-223-925-11 RESISTOR AS.
– 92 – KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 7-3. CHASSIS AND PICTURE TUBE 4 : +BVTP 3X12 7-685-648-79 ® : +BVTP 4X16 7-685-663-71 r : +BVTP 4X16 7-685-663-79 101 * A-1331-736-A CB BOARD,.
– 93 – The componants identified by shading and mark are criti- cal for safety. Replace only with part number specified. KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 REF.
– 94 – The componants identified by shading and mark are criti- cal for safety. Replace only with part number specified. KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 REF.
– 95 – The componants identified by shading and mark are criti- cal for safety. Replace only with part number specified. KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 REF.NO. PART NO. DESCRIPTION REMARK REF.NO. PART NO. DESCRIPTION REMARK D225 8-719-977-22 DIODE DTZ9.
– 96 – The componants identified by shading and mark are criti- cal for safety. Replace only with part number specified. KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 REF.
– 97 – The componants identified by shading and mark are criti- cal for safety. Replace only with part number specified. KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 REF.
– 98 – The componants identified by shading and mark are criti- cal for safety. Replace only with part number specified. KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 REF.
– 99 – The componants identified by shading and mark are criti- cal for safety. Replace only with part number specified. KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 REF.NO. PART NO. DESCRIPTION REMARK REF.NO. PART NO. DESCRIPTION REMARK <TUNER> TU101 1-693-340-11 TUNER/VIF <CRYSTAL> X1 1-767-154-21 VIBRATOR, CERAMIC (11.
– 100 – The componants identified by shading and mark are criti- cal for safety. Replace only with part number specified. KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 REF.NO. PART NO. DESCRIPTION REMARK REF.NO. PART NO. DESCRIPTION REMARK <FUSE> F6001 ! 1-576-232-11 FUSE (H.
– 101 – The componants identified by shading and mark are criti- cal for safety. Replace only with part number specified. KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 REF.
– 102 – The componants identified by shading and mark are criti- cal for safety. Replace only with part number specified. KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 REF.
– 103 – The componants identified by shading and mark are criti- cal for safety. Replace only with part number specified. KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 REF.NO. PART NO. DESCRIPTION REMARK REF.NO. PART NO. DESCRIPTION REMARK <CAPACITOR> C1501 1-163-005-11 CERAMIC CHIP 470pF 10% 50V C1503 1-137-399-11 FILM 0.
– 104 – The componants identified by shading and mark are criti- cal for safety. Replace only with part number specified. KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 REF.
– 105 – The componants identified by shading and mark are criti- cal for safety. Replace only with part number specified. KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 REF.
– 106 – The componants identified by shading and mark are criti- cal for safety. Replace only with part number specified. KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 REF.
– 107 – The componants identified by shading and mark are criti- cal for safety. Replace only with part number specified. KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 REF.
– 108 – The componants identified by shading and mark are criti- cal for safety. Replace only with part number specified. KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 REF.NO. PART NO. DESCRIPTION REMARK REF.NO. PART NO. DESCRIPTION REMARK C824 1-126-964-11 ELECT 10 µ F 20% 50V C825 1-104-665-11 ELECT 100 µ F 20% 25V C826 1-136-165-00 FILM 0.
– 109 – The componants identified by shading and mark are criti- cal for safety. Replace only with part number specified. KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 REF.
– 110 – The componants identified by shading and mark are criti- cal for safety. Replace only with part number specified. KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 REF.
– 111 – The componants identified by shading and mark are criti- cal for safety. Replace only with part number specified. KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 REF.NO. PART NO. DESCRIPTION REMARK REF.NO. PART NO. DESCRIPTION REMARK R867 1-215-455-00 METAL 27K 1% 1/4W R868 1-215-443-00 METAL 8.
– 112 – The componants identified by shading and mark are criti- cal for safety. Replace only with part number specified. KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 REF.NO. PART NO. DESCRIPTION REMARK REF.NO. PART NO. DESCRIPTION REMARK R987 1-249-408-11 CARBON 180 5% 1/4W R988 1-249-429-11 CARBON 10K 5% 1/4W R989 1-249-425-11 CARBON 4.
– 113 – The componants identified by shading and mark are criti- cal for safety. Replace only with part number specified. KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 REF.
– 114 – The componants identified by shading and mark are criti- cal for safety. Replace only with part number specified. KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 REF.
– 115 – The componants identified by shading and mark are criti- cal for safety. Replace only with part number specified. KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 REF.
– 116 – The componants identified by shading and mark are criti- cal for safety. Replace only with part number specified. KP-41S5/41S5B/41S5G/ 41S5K/41S5R/41S5U RM-862 REF.NO. PART NO. DESCRIPTION REMARK REF.NO. PART NO. DESCRIPTION REMARK 9-965-403-01 Son y Corporation HDC Projector Division Compan y English 99HA71652-1 Printed in UK 1999.
デバイスSony KP-41S5Bの購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
Sony KP-41S5Bをまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはSony KP-41S5Bの技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Sony KP-41S5Bの取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Sony KP-41S5Bで得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Sony KP-41S5Bを既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はSony KP-41S5Bの不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Sony KP-41S5Bに関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちSony KP-41S5Bデバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
