AcerメーカーM5810の使用説明書/サービス説明書
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Acer Aspire M5810 Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.
ii Revision History Please refer to the table below for the updates ma de on this service guide. Date Chapter Up dates.
iii Copyright Co p y r i ght © 2 00 9 b y Acer I n corporate d . All righ t s r e ser v ed. No p a rt of th i s p u blic a t i on may b e repro d uced, transmitted, transcribed, stored in a retrieval.
iv Disclaimer The information in this guide is subject to ch ange without notice. Acer Incorporated makes no representations or warranties, either e xpressed or implied, w ith respect to th e contents hereof and specifically disclaims any warrantie s of merchantability or fitnes s for any particular purpose.
v Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives additional informati on related to the current topic. W ARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions.
vi Service Guide Coverage This Service Guide provides you with all technica l information relating to the BASIC CONFIGURA TION decided for Acer's "glo bal" product offering.
vii System Tour 1 Features 1 System Compon e nt s 1 M/B Placement 4 Block Diagram 5 Front Panel 6 Rear Panel 7 Power Management Function( ACPI supp ort function) 8 System Utilities 9 CMOS Setup Utilit.
Chapter 1 1 Features Below is a brief summary of the computer ’s many feature: NOTE: The features listed i n this section is for your re ference only .
2 Chapter 1 Optical disk • Support one SA T A 5.25" standard ODD • Support DVD-ROM, DVD-SuperM ulti, BD-combo, BD-rewrite • Maximum ODD depth to 185mm with bezel • Models are listed on A .
Chapter 1 3 Total I/O ports • One RGB output (Clarkdale CPU only in Q1'10) • One HDMI output (Clarkd ale CPU on ly in Q1'10) • One RJ45header • 10 USB ports (6 on the back, 2 on top and 2 on the front • Tw o e - S ATA . • Five HD audio i n/out put plus optical SPDIF .
4 Chapter 1 M/B Placement No Label Description No Label Description 1 CPU Sock et CPU Socket ,0 .9 1 4 m m, 1 5 u" ,B l ac k,SMD- 1,156 13 F_1394_HEADER Front 1394 header 2 DIMM CONN,DIMM,DDR III,1.
Chapter 1 5 Block Diagram PC I EX PR ES S JMB 3 62 PCI EX PRE SS e S ATA X2 PS2 VT6308 LP C PC I PC I EX PR ES S IN TEL P R O CE S S O R L Y NNF I E LD / HAV E ND AL E LGA 1156 IN T E L PC H PC IE X1 PC IE X4 XD P VR E G V RD1 1 .
6 Chapter 1 System Components This section is a virtual tour of th e sy stem’s interior and exterior components. Front Panel No. Component 1 USB 2.0 ports 2 Micro SD/M2 slot 3 CF I/II (Comp actFlash.
Chapter 1 7 Rear Panel No. Component 1 Power connector 2 PS2 mouse port Line-out jack 3e S A T A p o r t 4 USB 2.0 ports 5 S/PDIF port 6 Microphone/speaker-out/line-in jack 7 Line-out jack 8 Expansion slot (graphics card and TV tuner card and Mode card) 9 Surround rear L/R 10 Line-in jack 1 1 USB 2.
8 Chapter 1 Power Management Function( ACPI support function) Device S tandby Mode • Independent power management ti me r for hard disk dr ive devices(0-15 minutes,time step= 1minute). • Hard Disk drive goes into S tandby mode(for A T A standard interface).
Chapter 2 9 CMOS Setup Utility CMOS setup is a hardware configurat ion program built into the system ROM, called the complementary meta l- oxide semiconductor (CMOS) Setup Utility . Since mo st systems are already properly configured and optimized, there is no need to run this util ity .
10 Chapter 2 Entering CMOS setup 1. T urn on the server and the monitor . If the server i s already turned o n, close all open app lication s, then restart the server . 2. During POST , press Delete . If you fail to press Delete before POST is completed, you will need to restart the server .
Chapter 2 11 Setup Utility Menus The Setup Main menu includes the following main setup categories. In the descrip tive table foll ow i n g ea ch of th e me nu sc re en sh ot s, settings in boldface are the default and suggested settings.
12 Chapter 2 Product Information The Product Information menu disp lays basic information about the syst em. These entries are for your reference only and are not user-configurable. Parameter Description Processor T ype T ype of CPU installed on the syst em.
Chapter 2 13 Standard CMOS Features Parameter Description Option System Date Set the date following the weekday-month-day-year format. System T ime Set the system time following the hour-minute-secon d format. AHCI Port 1/2/3/5/6 Press Enter to view detailed device information.
14 Chapter 2 Advanced BIOS Feature Parameter Description Option Quick Boot Allows you to decrease the time it takes to boot the computer by shortening or skipping certain standard booting process. Enabled Disabled Quiet Boot When enabled, the BIOS splash screen displays during startup.
Chapter 2 15 Advanced Chipset Features Parameter Description Option Intel EIST When enabled, this feature allows the OS to reduce power consumption. When disabled, the system operates at maximum CPU speed.
16 Chapter 2 Integrated Peripherals Parameter Description Option Onboard ESA T A Controller Enables or dis ables the onboard ESA T A controller. Enabled Disabled Onboard SA T A Controller Enables or disabl es the onboard SA T A controller. Enabled Disabled Onboard SA T A Mode Select an operating mode for the onboard SA T A.
Chapter 2 17 Power Management Setup Parameter Description Option ACPI Suspend Mode Select an ACPI state. S3 (STR) S1 (POS) High Performance Event Tim e r Enables or disables High Per formance Event T .
18 Chapter 2 PC Health Status Parameter Description Option Smart F AN Enables or disables the smart system fan control function. Enabled Disabled.
Chapter 2 19 Frequency/Voltage Control Parameter Description Option S pread S pectrum Enables or disables the reduction of the mainboard’s EMI. Note: Remember to disable the Spread S pectrum feature if you are overclocking. A slight jitter can introduce a temporary boost in clock speed causing the overclock ed processor to lock up.
20 Chapter 2 BIOS Security Features Setting a supervisor password 1. Use the up/down arrow keys to select Chan ge Supervisor Pa sswor d menu then press Enter . A password box will appear . 2. T ype a password then press Enter . The password may consist up to six al phanumeric characters (A-Z, a-z, 0-9) 3.
Chapter 2 21 Load Default Settings The Load Default Settings menu allows you to lo ad the defau lt settings for all BIOS setup parameters. Setup defaults are quite demanding in terms of resources cons umption.
22 Chapter 2 Save & Exit Setup The Save & Exit Setup me nu all ows you to save changes mad e and close the Setup Utility ..
Chapter 2 23 Exit Without Saving The Exit Without Saving menu allows you to discard changes made and close the Setup Utility ..
Chapter 3 24 This chapter contains step-by-step procedure s on how to disassemble the desktop computer for ma intenance and troubleshooting. Disassembly Requirements T o disassembl e the computer , yo.
25 Chapter 3 Pre-disassembly Procedure Before proceeding with the disassembly procedure, perform the steps listed below: 1. T urn off the system and all the peripherals conne cted to it. 2. Unplug the power cord from the power ou tl ets. 3. Unplug the power cord from the system.
Chapter 3 26 Removing the Side Panel 1. Remove the two screws located on the rear edge of the side panel. 2. Slide the side panel toward the back of the cha ssis until the tabs on the cover disengage with the slots on the chassis. 3. Lift the side panel away from the server and put it aside for reinstallation later .
27 Chapter 3 Removing the Heat Sink Fan Assembly W ARNING: The heat sink becomes very hot when the system is on. NEVER touch the heat sink with any metal or with your hands. 1. disconnect the fan cable fro m the mainboard. 2. Use a long-nosed screwdriver to loos en the four screws on the heat sink, in the order as shown below .
Chapter 3 28 Removing the Processor IMPORT AN T : Before removi ng a processor from the mainboard, make sure to create a backup file of all import ant dat a. W ARNING: The processor becomes very hot when the system is on. Allow it to cool off first before handling .
29 Chapter 3 Removing the VGA Card 1. Release the Slot cover lock. 2. Remove the screw from chassis. 3. Disconnect the power cables from the VGA card. 4. One finger Press the clip and the same time Gently pull the card to remove it from the mainboard.
Chapter 3 30 Removing the TV Card 1. Gently pull the TV card to remove it from the mainboard. Removing the Mode Card 1. Gently pull the Mode card to remove it from the mainbo ard.
31 Chapter 3 Removing the Hard Disk Drive 1. Disconnect the data and power cab les from the rear of the optical drive and th e mainboard. 2. Remove the HDD bracket a. Remove the screw that secures th e HDD bracket to the ODD bracket. b. Lift the bracket up and turn it over .
Chapter 3 32 3. Remove the HDD module a. Remove the eight screws secure the HDD module to the HDD bracke t. b. Slide the HDD out of the bracket..
33 Chapter 3 Removing the Front Bezel 1. Remove the side panel. Refer to the previous section for instructions. 2. Disconnect the LED cable. 3. Release the front bezel from the chassis interior .
Chapter 3 34 Removing the Optical Drive 1. Disconnect the data and power cables from the rear of the optical drive. 2. Remove two screw from the optical drive.
35 Chapter 3 Remove Cables 1. Remove power switch and LED cables from slot of M/B 2. Remove HDD Data and ODD Data cables from slot of M/B. 3. Remove USB1/2/3 cable from M/B.
Chapter 3 36 Remove System FAN 1. Remove System F AN cable from M/B. 2. Release four screws according to the following picture. 3. T ake off the system fan from chassis.
37 Chapter 3 Removing the Power Supply 1. Disconnect the 4-pin and 2 4-pin power supply cables from the mainboard. 2. Remove the four screw that secure s the power supply to the chassis.
Chapter 3 38 Removing the Memory Modules IMPORT AN T : Before removing any DIMM from the memory board, make sure to create a backup file of all import ant dat a. 1. Press the holding clips on both sides of t he DIMM slot outward to release the DIMM. 2.
39 Chapter 3 Removing the Mainboard 1. Remove the eight screws that secure the mainb oard to the chassis. 2. Lift the board from the chassis..
Chapter 4 40 Please refer to generic troubleshooting gu ide for troubleshootin g information relating to following topics: q Power-On Self-T est (POST) q POST Check Points q POST Error Messages List q.
41 Chapter 4 Power-On Self-Test (POST) Each time you turn on the system, the Power-on Self T est (POST) is initia ted. Several items are tested during POST , but is for the most part transp arent to the user .
Chapter 4 42 Bootblock Recovery Code Checkpoints POST Code Checkpoints Checkpoint Desc ription E0 Initialize the fl oppy controller in the super I/O. Some interrupt vectors are ini tialized. DMA controller is initialized. 8259 interrupt controll er is initialized.
43 Chapter 4 C0 Early CPU Init S tart -- Disable Cache ?C Init Local APIC C1 Set up boot strap pro cessor Information C2 Set up boot strap pro cessor for POST C5 Enumerate and set up application proce.
Chapter 4 44 52 Updates CMOS memory size from memory fo und in memory test. Allocates memory for Extended BIOS Data Area from base memory . 60 Initializes NUM-LOCK status and programs the KBD typematic rate. 75 Initialize Int-13 and prepare for IPL detection.
45 Chapter 4 DIM Code Checkpoint s ACPI Runtime Checkpoint s Checkpoint Desc ription 2A Initia l i z e di f ferent buses and perform the fo llowing functions: Reset, Detect, and Disable (function 0); S tatic Device Initi alization (fun ction 1); Boot Output Device Initialization (function 2).
Chapter 4 46 POST Error Messages List If you cannot run the diagnostics program tests but did receive a POST error message, use "POST Error Messages List" to diagno se system problems.
47 Chapter 4 Storage Device B: Drive Error The BIOS attempted to confi gure t he B: drive during POST , but was unable to properly configure the device. This may be due to a bad cable or faulty diskette drive. Insert BOOT diskette in A: The BIOS attempted to boot from the A: driv e, but could not find a proper boot diskette.
Chapter 4 48 5th Slave Hard Disk Error The IDE/A T API device configu red as Sl ave in the 5th IDE controller could not be properly initialized by the BIOS. This message is typi cally displayed when the BIOS is trying to detect and configure IDE/A T API devices in POST .
49 Chapter 4 Vir u s R e l a t e d System Configuration 6th Slave Drive - A T API Incompatible The IDE/A T API device configu red as Sl ave in the 6th IDE controller failed an A T API compatibility test. This message is typically di splayed when the BIOS is trying to detect an d configure IDE/A T API devices in POST .
Chapter 4 50 CMOS Microcode Error BIOS could not find or load the CPU Microcod e Update to the CPU. This message only applies to INTEL CPUs. The message is most likely to appear whe n a brand new CPU is installed in a motherboard with an outdated BIOS.
51 Chapter 4 Miscellaneous CMOS Settings Wrong CMOS settings are invalid. This error can be resolved by using AMIBIOS Setup. CMOS Checksum Bad CMOS contents failed the Checksum check. Indicates that the CMOS dat a has been changed by a program other than th e BIOS or that the CMOS is not retaining its dat a due to malfunction.
Chapter 4 52 USB eModule Error Messages SMBIOS eModule Error Messages CPU eModule Error Messages MPS T able (Multi-processor) eModule Error Messages Message Displayed Description W arning! Unsupported USB device found and disabled! This message is displa yed when a non-bo otable USB device is e numerated and disabled by the BIOS.
53 Chapter 4 Error Symptoms List NOTE: T o diagnose a problem, first fi nd the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check pro ce dure. If no check procedure is indicated, the first Action/ FRU listed in right column is the most likely cause.
Chapter 4 54 Diskette drive does not work. 1.Ensure the di skette drive is not set to None in the Disk Drives of BIOS Setup. 2.Diskette drive power 3.Diskette drive connection/cable 4.Diskette drive 5.Main board Diskette drive read/write error . 1.Diskette.
55 Chapter 4 CD/DVD-ROM drive LED doesn't come on but works normally . 1.CD/DVD-ROM drive CD/DVD-ROM drive LED flashes for more than 30 seconds before LED shutting off. Software asks to reinstal l disc.Sof tware displays a reading CD/DVD error . 1.
Chapter 4 56 Video memory test failed.Video adapter failed. 1.Remove all non-factory-installed cards. 2.Load default settings (if screen is readable). 3.Main board Display problem: -Incorrect colors No high intensity Missing, broken, or incorrect characters Blank monitor (da rk) Blank monitor (bright) Distorted image Unreadable monitor 1.
57 Chapter 4 Executing software shutdown from Windows98 S tart menu does not turn off the system. (Only pressing power switch can tu rn off the system). 1.Load default settings. 2.Reload software from Recovery CD. No system power , or power supply fan is not running.
Chapter 4 58 Undetermined Problems If an error message is present, go to "POST Error Me ssages List" on page 85. If you did not receive any messages, if the symptom is listed in "or "Error Symptoms List" on page 87. If you still cannot solve the problem, continue with this check: 1.
Chapter 5 59 Jumper Setting The section explains how to set jumper fo r correct configuration of the mainboard. Setting Jumper Use the motherboard jumpers to set system config uration options. Jump ers with more Than one pin are numbered. When setting the jumpers, ensure th at the jump er caps are Placed on the correct pins.
60 Chapter 5 • Front USB.
Chapter 5 61 • Front Audio (HDA ) • Front 1394.
62 Chapter 5 • SA T A Connector • 4 Pin F AN HEADER • 3 Pin F AN HEADER.
Chapter 5 63 • CLEAR CMOS HEADER • CLR_SRTC • INTR • SPDIF Header.
64 Chapter 5 • AUX-IN • 2 Pin HEADER.
chapter 6 65 This chapter offers the FRU (Field Replaceable Unit) lis t in global config uration of the Aspire M5810 desktop computer . Refer to this chapter w hen ever orderin g the parts to rep air or for RMA (Return Merchandise Authorization).
66 Chapter 6 Aspire M5810 Exploded Diagram NOTE: This section will be updated when more information becomes availab le..
Chapter 6 67 ITEM NAME TYPE Q’TY ITEM NAME TYPE Q’TY 1 P ANEL_TOP-X2 P ART 1 21 DOOR_ODD_ARM_LO- X1 PA R T 1 2 COVER_TOP-X1 P ART 1 22 DOOR_ODD_UP_M5-X2 P ART 1 3 MYLAR-COVER-TO P 23 BTN_ODD_LO-X1.
68 Chapter 6 Aspire M5810 FRU List Category Description Part Number MAINBOARD MB Kit aBulldogII Intel P55 Intel 82578DC PCI-E Gbt Lan A TX W/ 1394 V1.0 LF w/i DolbyIII, w/o GPU MB.SCK09.002 CPU L ynnfield LGA1 156 2.93GHz 4cores/8threads,95W KC.87001.
Chapter 6 69 HD4870 1GB DDR 5 (256BITS) HYNIX 6 LA YER DUAL DVI NEW COOLER NEW PCB W/A TX BKT ROHS VG .APC48.712 HD4850 1GB DDR 3 (256bits) SAMSUNG 6 LA YER DUAL DVI W/ A TX BKT ROHS VG .APC48.51 1 HD4650 1GB DDR 2 (128BITS) SAMSUNG DVI HDMI VGA W/ A TX BKT ROHS VG .
70 Chapter 6 HPE56L6, Modem PCI-Ex1 card, LSI Universal Modem (PCI-E) 56K V .92 - C oncorde (C40) FX.10100.020 VD56UL, Modem USB dongle 56K modem W/O brand logo FX.10100.023 D-1 156E#/A10A, Modem PCI-Ex1 card, LSI Universal Mod em (PCI-E) 56K V .92 - Concorde (C40) FX.
Chapter 6 71 Keyboard LITE-ON SK-9625 USB St andard 105KS Black Portuguese with new color AC-MT-018 KB.USB0B.089 Keyboard LITE-ON SK-9625 USB St andard 105KS Black Canadian French with new color AC-MT -018 KB.USB0B.090 Keyboard LITE-ON SK-9625 USB S tandard 107KS Black B razilian Portuguese with new color AC-MT-018 KB.
72 Chapter 6 Keyboard LITE-ON SK-9625 USB St andard 105KS Black Romanian with new color AC-MT -018 KB.USB0B.1 12 Keyboard LITE-ON SK-9625 USB St andard 105KS Black T urkish with new color AC-MT -018 KB.USB0B.1 13 Keyboard LITE-ON SK-9625 USB St andard 105KS Black S panish Latin with new color AC-MT -018 KB.
Chapter 6 73 Keyboard CHICONY KG-0766 RF2.4 St andard 105KS Black UK with new silver color KB.RF403.150 Keyboard CHICONY KG-0766 RF2.4 St andard 105KS Black Dutch with new silver color KB.RF403.151 Keyboard CHICONY KG-0766 RF2.4 St andard 105KS Black Swiss/G with new silver col or KB.
74 Chapter 6 Keyboard CHICONY KG-0766 RF2.4 St andard 104KS Black US with new silver color KB.RF403.135 Keyboard CHICONY KG-0766 RF2.4 St andard 104KS Black T raditional Chinese with new silver color KB.RF403.136 Keyboard CHICONY KG-0766 RF2.4 St andard 104KS Black Simplified Chinese with new silver color KB.
Chapter 6 75 Keyboard CHICONY KG-0766 RF2.4 St andard 105KS Black Slovenian with new silver color KB.RF403.158 Keyboard CHICONY KG-0766 RF2.4 St andard 105KS Black Slovak with new silver color KB.RF403.159 Keyboard CHICONY KG-0766 RF2.4 St andard 104KS Black Russian with new silver color KB.
chapter 7 76 1.INTEL® MA TRIX ST ORAGE TECHNOLOGY CHECK(DOS) 1-1: Create SA T A RAID 0 S tep 1:Shut do wn the EUT , unplug the power cable,connect two SA T A HDDS to EUT , check the EUT all devices are connect/plug o k. S tep 2:Press "PWR-BTTN" to power on the EUT ,Load BIOS defaul t setting .
77 Chapter 7 S tep 7 :Select "RAID0(S tripe)" at "RAID Level". P icture3 S tep 8:Y ou can select the "S trip Size" and defin e RAID capacity in "Capactity".
Chapter 7 78 S tep 9:Press "Crea te V olume" to create RAID0,it will pop the warning message that a ll data will be lost,"press "Y" to confirm it. Picture5 S tep 10:It will back to cre ate RAID interface,then press "ESC" or select 4 to exit and install OS.
79 Chapter 7 S tep 8:Y ou can select the "S trip Size" and defin e RAID capacity in "Capactity". S tep 9:Press "Crea te V olume" to create RAID1,it will pop the warning message that a ll data will be lost,"press "Y" to confirm it.
Chapter 7 80 S tep 7 :Select "RAID0(S tripe)" at "RAID Level". S tep 8:Select two HDDs in "Disk" by space key . Picture8 S tep 9 :Press "Enter" to finish HDD se lectio n and it will back to RAID creation interface.
81 Chapter 7 Intel RAID SOP (Windows for WIN7) 2.Intel(R) Matrix S torage Console 2-1:Create a“RAID Ready” System into" RAID 0" with two Hard Drives by‘Create RAID V olume from Existing HDD Drive ’. S tep 1:Install Win7 OS with on e SA T A HDD.
Chapter 7 82 S tep 5 :Click "Next" at create a RAID volume window . P icture3 S tep 6:Ke y the name in "V olume Name" and select "RAID 0" in RAID Level. Picture4 S tep 7 :Select minimum HDD as "Source Hard Drive".
83 Chapter 7 P icture6 S tep 8 :Select Menber Hard Drive(s). Picture7.
Chapter 7 84 St e p 9 : Sp e c i fy Vol u m e Si ze then pr ess "next". Picture8 S tep 10:Pre ss "n ext" to finish setup and start create RAID0. Picture9 S tep 1 1:It may takes half and hours to create RAID 0.After create completely ,it will ask to reboot to finish create RAID0.
85 Chapter 7 S tep 6:Key the name in "Volume Name" and select "RAID 1" in RAID Level. Picture10 S tep 7 :Select minimum HDD as "Source Hard Drive". S tep 8 :Select Menber Hard Drive(s). St e p 9 : Sp e c i fy Vol u m e Si ze then pr ess "next".
Chapter 7 86 S tep 6:Ke y the name in "V olume Name" and select "RAID 5" in RAID Level. Picture1 1 S tep 7 :Select minimum HDD as "Source Hard Drive".
87 Chapter 7 S tep 8:At least select two HDD as Menber Hard Drive(s). Picture13 St e p 9 : Sp e c i fy Vol u m e Si ze then pr ess "next". S tep 10:Pre ss "n ext" to finish setup and start create RAID5. S tep 1 1:It may takes half and hours to create RAID 5.
Chapter 7 88 S tep 7 :Select two HDDs as "Source Hard Drive". Picture15 S tep 8:At least select two HDD as Menber Hard Drive(s). St e p 9 : Sp e c i fy Vol u m e Si ze then pr ess "next". S tep 10:Pre ss "n ext" to finish setup and start create RAID 10.
89 Chapter 7 S tep 5 :Click "Next" at create a RAID volume window . S tep 6:Ke y the name in "V olume Name" and select "RAID 0" in RAID Level. S tep 7 :At least select two HDDs as "V olume Location ". P icture17 St e p 8 : Sp e c i fy Vol u m e Si ze then pr ess "next".
Chapter 7 90 2-6:Create a“RAID Ready ” System into" RAID 1" wi th two Hard Drives by ‘Create RAID V olume ’. S tep 1 :Install WIN7 OS with one SA T A HDD. S tep 2:Shut do wn the system,then add another two serial A T A hard drives in the system.
デバイスAcer M5810の購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Acer M5810をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはAcer M5810の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Acer M5810の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Acer M5810で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Acer M5810を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はAcer M5810の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Acer M5810に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちAcer M5810デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。