Toshibaメーカー950-796の使用説明書/サービス説明書
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[CONFIDENTIAL] Toshiba Personal Computer Qosmio F60 Series Maintenance Manual First edition December 2009 TOSHIBA CORPORATION File Number 960-796.
ii [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) Copyright © 2009 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the inform ation contained herein.
Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] iii Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer Qosmio F60 Ser.
iv [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) The manual is divided into the following parts: Chapter 1 Hardware Overview describes the Qosmio F60 Series system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems.
Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] v Conventions This manual uses the following formats to describe, identify, and highlight term s and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition.
vi [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) Table of Contents Chapter 1 Hardware Overview 1.1 Features ................................................................................................................... ... 1-5 1.2 System Unit Block Diagram .
Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] vii Chapter 2 Troubleshooting Procedures 2.1 Troubleshooting ......................................................................................................... 2-6 2.2 Troubleshooting Flowchart .
viii [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) Chapter 3 Tests and Diagnostics 3.1 The Diagnostic Test ................................................................................................... 3-7 3.2 Executing the Diagnostic Test .
Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] ix 3.32 Maintenance (WinPE&FreeDos) Test Program Operation ..................................... 3-94 3.33 . Starting TOSHIBA Test & Diagnostic .....................................
1 Hardware Overview Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 1-1 Chapter 1 Hardware Overview.
1 Hardware Overview 1-2 Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL].
1 Hardware Overview Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 1-3 Chapter 1 Contents Chapter 1 Hardware Overview ......................................................................................... 1 1.1 Features .............
1 Hardware Overview 1-4 Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] Figures Figure 1-1 Front of the computer ........................................................................................... 10 Figure 1-2 System unit configurations .
1 Hardware Overview Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 1-5 1.1 Features The Toshiba Qosmio F60 Series Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Sem iconductor (CMOS) technology extensively to provide compact size, minim um weight, low pow er usage and high reliability.
1 Hardware Overview 1-6 Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] Memory Two DDR3-1066 SDRAM slots. Memory modules can be installed to provide a m aximum of 8GB.
1 Hardware Overview Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 1-7 Keyboard The computer's keyboard layouts are com patible with a 104/105-key. enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer.
1 Hardware Overview 1-8 Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] Sound system The sound system is equipped with the following features: Stereo speakers Built-in microp.
1 Hardware Overview Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 1-9 Front operation panel (seven panels) Seven panels are available for use: eco, Wireless On/Off, Programm able button, CD/DVD Play/Pause, Mute, volume -, volume +.
1 Hardware Overview Figure 1-1 Front of the computer 1-10 Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL].
1 Hardware Overview The system unit configuration is shown in figure 1-2 Figure 1-2 System unit configurations Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 1-11.
1 Hardware Overview 1.2 System Unit Block Diagram Figure 1-3 is a block diagram of the system unit. Figure 1-3 System unit block diagram 1-12 Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTI.
1 Hardware Overview Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 1-13 The system unit is composed of the following m ajor components: Microprocessor The Toshiba Qosmio F60 Series computer is equipped with an Intel ® Processor.
1 Hardware Overview 1-14 Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] Chipset Toshiba Qosmio F60 Series computer is Equipped with Intel Ibex peak HM55 or PH55 (Gfx model made from nVIDIA). It is a thing corresponding to the following standards, and is constituted.
1 Hardware Overview Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 1-15 LAN Controller This controller has the following functions: PCI-Express connection Controller : (RealTek) RTL111DL One RJ45 port WOL support Wireless LAN One PCI Express Mini Card slot1 Intel 802.
1 Hardware Overview 1-16 Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] PSC (Power Supply Controller) One TOSHIBA TMP86FS49AUG chip is used. This controller controls the power sources. Clock Generator L9LVRS394 is used. This device generates the system clock.
1 Hardware Overview 1.3 3.5-inch Floppy Disk Drive (USB External) The 3.5-inch FDD is a thin, high-performance reliable drive that supports 720KB (formatted) 2DD and 1.44MB (formatted) 2HD disks. The FDD is shown in figure 1-4. The specifications for the FDD are listed in Table 1-1.
1 Hardware Overview 1.4 2.5-inch Hard Disk Drive The removable HDD is a random access non-volatile storage device. It has a non-rem ovable 2.5-inch magnetic disk and mini-W inchester type magnetic heads. The computer supports a 160GB, 250GB or 320GB. The HDD is shown in figure 1-5.
1 Hardware Overview Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 1-19 Table 1-3 2.5-inch HDD specifications(TOSHIBA) Specifications Items TOSHIBA G8BC00060321 TOSHIBA G8BC00060401 TOSHIBA G8BC00060501 TOSHIBA G8BC0006T640 Outline Width (mm) 100.
1 Hardware Overview 1.5 Optical Drive (ODD) 1.5.1 DVD-Super Multi Drive: Not used The DVD Super Multi drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch) CD- ROM, DVD-ROM, CD-R, CD-RW, DVD-R, DVD+R, DVD-RW, DVD+RW, DVD-RAM, DVD-R DL and DVD+R DL.
1 Hardware Overview Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 1-21 Table 1-4 DVD Super Multi drive outline dimensions 仕 様 Panasonic 項目 UJ890ADTJ6-A G8CC0004MZ20 Width (mm) 128 (excluding projections) Height (mm) 12.
1 Hardware Overview 1-22 Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 1.5.2 BD-R/RE drive The full-size BD-R/RE drive module lets you record data to writable CD/DVD/BDs as well as run either 12 cm (4.72") or 8 cm (3.15") CD/DVD/BDs without using an adaptor.
1 Hardware Overview Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 1-23 Supported Formats BD-ROM BD-ROM (DL) BD-R BD-R (DL) BD-RE BD-RE (DL) DVD-ROM DVD-Video DVD-R DVD-RW DVD+R DVD+RW .
1 Hardware Overview 1.6 Keyboard The keyboard is mounted 85(US)/87(UK) or 104( US)/105(UK)keys that consist of character key and control key, and in conformity with JIS. The keyboard is connected to mem brane connector on the system board and controlled by the keyboard controller.
1 Hardware Overview 1.7 TFT Color Display The TFT color display consists of 15.6-inch HD /HD+ LCD module. 1.7.1 LCD Module The LCD module used for the TFT color display uses a backlight as the light source and can display a maximum of 16M colors with 1,366 x 768, 1,600 x 900 and 1,920 x 1080 resolutions.
1 Hardware Overview 1-26 Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] Table 1-6 LCD module specifications Specifications 15.6" HD (1366x768) LED Backlight Item Samsung LTN156AT10-T01 G33C0005S110 LG LP156WH2-TLAB G33C0005L110 Number of Dots 1,366 (W) x 768 (H) Dot spacing (mm) 0.
1 Hardware Overview Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 1-27 1.8 Power Supply The power supply supplies many different voltages to the system board and perform s the following functions: 1. Judges that the DC power supply (AC adapter) is connected to the computer.
1 Hardware Overview 1-28 Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] Table 1-7 Power supply output rating ACPI state S3 S3 S3 S4/S5 S4/S5 G3 M state M3 Moff Moff Moff Moff Wakeup - WOL No WOL WOL No WOL Pow e r line name Voltage [V] Name Object P * PPV × × × × × × Processor * IGD-PGV × × × × × × Processor 0.
1 Hardware Overview Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 1-29 1.9 Batteries The computer has three types of batteries as follows: Main battery pack RTC battery The battery specifications are listed in Table 1-8.
1 Hardware Overview 1-30 Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 1.9.2 Battery Charging Control Battery charging is controlled by a power supply microprocessor. The microprocessor controls whether the charge is on or off and detects a full charge when the AC adaptor and battery are attached to the computer.
1 Hardware Overview Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 1-31 Data preservation time When turning off the power in being charged fully, the preservation time is as following Table 1-10.
1 Hardware Overview 1-32 Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 1.10 AC Adapter The AC adapter is also used to charge the battery.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-1 Chapter 2 Troubleshooting Procedures.
Troubleshooting Procedures 2-2 [CONFIDENTIAL] Qosmio F60 Series Mainte nance Man ual (960-796).
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-3 Chapter 2 Contents 2.1 Troubleshooting ......................................................................................................... 6 2.2 Troubleshooting Flowchart .
Troubleshooting Procedures 2-4 [CONFIDENTIAL] Qosmio F60 Series Mainte nance Man ual (960-796) 2.9.2 Procedure 1 Connector Check and Replacement Check ........................ 51 2.10 Touch pad Troubleshooting .........................................
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-5 Figures Figure 2-1 Troubleshooting flowchart (1/2) ............................................................................. 9 Figure 2-2 A set of tool for debug port test .
Troubleshooting Procedures 2-6 [CONFIDENTIAL] Qosmio F60 Series Mainte nance Man ual (960-796) 2.1 Troubleshooting Chapter 2 describes how to determine which Fi eld Replaceable Unit (FRU) in the computer is causing the computer to malfunction. (The “FRU ” m eans the replaceable unit in the field.
Troubleshooting Procedures There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply Troubleshooting. (1) Cable connection is descri bed in the figure as line. (2) Pin connection is describe d in the figure as arrow.
Troubleshooting Procedures 2-8 [CONFIDENTIAL] Qosmio F60 Series Mainte nance Man ual (960-796) 2.2 Troubleshooting Flowchart Use the flowchart in Figure 2-1 as a guide fo r determining which troubleshooting procedures to execute.
Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (1/2) Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-9.
Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (2/2) 2-10 [CONFIDENTIAL] Qosmio F60 Series Main tenance Man ual (960-79 6).
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-11 If the diagnostics program cannot detect an e rror, the problem may be intermittent. The Test program should be executed several tim es to is olate the problem.
Troubleshooting Procedures 2-12 [CONFIDENTIAL] Qosmio F60 Series Main tenance Man ual (960-79 6) 15. If an error is detected on the Bridge Media test, perform the Bridge Media Troubleshooting Procedures in Section 2.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-13 2.3 Power Supply Troubleshooting The power supply controller cont rols many functions and compone nts. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other Procedures as instructed.
Troubleshooting Procedures 2-14 [CONFIDENTIAL] Qosmio F60 Series Main tenance Man ual (960-79 6) Table 2-2 DC IN icon DC IN icon Power supply status Lights blue DC power is being supplie d from the AC adapter. Blinks orange Power supply malfunction *1 Doesn’t light Any condition other than those above.
Troubleshooting Procedures 2.3.2 Procedure 2 Error Code Check If the power supply microprocessor detects a ma lfunction, the DC IN icon blinks orange. The blink pattern indicates an error as shown below.
Troubleshooting Procedures 2-16 [CONFIDENTIAL] Qosmio F60 Series Main tenance Man ual (960-79 6) Check 1 Convert the DC IN icon blink pattern into the hexadecimal error code and comp are it to the tables below.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-17 Main Battery Error code Meaning 22h Main battery discharge current is over 0.5A. 23h Main battery charge current is over 4.3A. 24h The compensation value of [0A] is not within the limits from design data (± 400mA).
Troubleshooting Procedures 2-18 [CONFIDENTIAL] Qosmio F60 Series Main tenance Man ual (960-79 6) E3V output Error code Meaning 60h E3V voltage is over 3.96V. 61h E3V voltage is under 2.81V when the compute r is powered on. 62h E3V voltage is under 2.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-19 1R5-PGV/1R05-P1 output Error code Meaning A0h 1R5-PGV/1R05-P1 voltage is over 1.80V. A1h 1R5-PGV/1R05-P1 voltage is under 0.89V when the com puter is powered on.
Troubleshooting Procedures 2-20 [CONFIDENTIAL] Qosmio F60 Series Main tenance Man ual (960-79 6) Miscellaneous Error code Meaning F0h The sub clock does not oscillate. Check 2 In the case of error code 10h or 12h: Make sure the AC adapter and AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet.
Troubleshooting Procedures 2.3.3 Procedure 3 Connection Check The wiring diagram related to th e power supply is shown below: Any of the connectors may be disconnected. Perform Check 1. Check 1 Make sure the AC adapter and the AC power cord are firmly plugged into the DC IN jack and wall outlet.
Troubleshooting Procedures 2-22 [CONFIDENTIAL] Qosmio F60 Series Main tenance Man ual (960-79 6) 2.3.4 Procedure 4 Charging Check Check if the power supply cont roller charges the battery pack properly. Perform the following procedures: Check 1 Make sure the AC adapter is firmly plugged into the DC IN jack.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-23 2.4 System Board Troubleshooting This section describes how to determ ine if th e system board is malfunctioning or not. Start with Procedure 1 and continue with the other procedures as instructed.
Troubleshooting Procedures 2-24 [CONFIDENTIAL] Qosmio F60 Series Main tenance Man ual (960-79 6) 2.4.1 Procedure 1 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM. The IRT tests each IC on the system board and initializes it.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-25 If any other error message displays, perform Check 3. Check 3 The IRT checks the system board. When the IRT detects an erro r, the system stops or an error message appears.
Troubleshooting Procedures 2.4.2 Procedure 2 Debugging Port Check Check the D port status by a debug port test. Th e tool for debug port test is shown below. Figure 2-2 A set of to ol for debug port test The test procedures are follows: 1. Not a Serial Port model should connect a debug port test cable to connector CN3490 of a system board.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-27 7. When the D port status falls into any status in Table 2-4, execute Check 1.
Troubleshooting Procedures 2-28 [CONFIDENTIAL] Qosmio F60 Series Main tenance Man ual (960-79 6) Debugging code BIOS processing outline Target device IC number Legacy BIOS EFI BIOS System BIOS IRT pro.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-29 RAM setup F106 F004 Initialization of ICH (APIC) CPU, ICH (CMOS, PIC controller, I/O, MEM I/O), RAM IS1050 (CPU Socket) CN1400,CN1 410 (RAM Conn.
Troubleshooting Procedures 2-30 [CONFIDENTIAL] Qosmio F60 Series Main tenance Man ual (960-79 6) setup of ICH setup of ICH (PIC) PCI initialization F109 LAN initialization ICH (PCI register), EC/KBC (.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-31 Display setup Display setup IC3200 (EC/KBC) F113 Disp lay check ICH(CMOS) IC1600 (ICH) Display setup F114 BIOS Boot logo display ICH(CMOS), VGA IC1200 (VGA) IC1600 (ICH) CMOS reading F115 Memory check ICH(CMOS), RAM CN1400,CN1410 (RAM Conn.
Troubleshooting Procedures 2-32 [CONFIDENTIAL] Qosmio F60 Series Main tenance Man ual (960-79 6) Keystroke check setup of RAM dat a PC card setup (PC card support model) Display setup setup of RAM dat a setup of ICH (PCI) CPU setup setup of ICH (MEM IO) (EC, KBC), RAM, BIOSROM, a PC card controller, CPU CN1400,CN1 410 (RAM Conn.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-33 A setup of CPU and MCH CPU setup F105 KBC setup EC/KBC(KBC) CN1400,CN1410 (RAM Conn.
Troubleshooting Procedures 2-34 [CONFIDENTIAL] Qosmio F60 Series Main tenance Man ual (960-79 6) Debugging code BIOS processing outline Target device IC number Legacy BIOS EFI BIOS System BIOS SUSPEND processing F139 F13A CPU setup F13B It branches to Resume (F13C)/Boot (F141).
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-35 F145 F146 F147 CPU setup CPU.
Troubleshooting Procedures 2-36 [CONFIDENTIAL] Qosmio F60 Series Main tenance Man ual (960-79 6) Debugging code BIOS processing outline Target device IC number Legacy BIOS EFI BIOS System BIOS RESUME processing F100 Refer to IRT. F101 Refer to IRT. F102 Refer to IRT.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-37 Thermal contr ol setup Initialization of KBC a nd CECC Display setup BIOS processing reading 3 setup of .
Troubleshooting Procedures 2-38 [CONFIDENTIAL] Qosmio F60 Series Main tenance Man ual (960-79 6) setup of ICH (MEM IO) Display setup setup of PIT setup of ICH (PIC) CPU F135 F136 F137 F138 NOTE: Status outputted by the test means the la st error detected in the debug port test.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-39 2.4.3 Procedure 3 Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu. These tests check the system board. Refer to Chapter 3, Tests and Diagnostic, for more information on how to perform these tests.
Troubleshooting Procedures 2-40 [CONFIDENTIAL] Qosmio F60 Series Main tenance Man ual (960-79 6) 2.5 USB FDD Troubleshooting To check if the USB FDD is malfunctioning or not, follow the troubl eshooting procedures below as instructed.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-41 2.5.2 Procedure 2 Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the USB FDD, tu rn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more inform ation about th e diagnostics test procedures.
Troubleshooting Procedures 2.5.3 Procedure 3 Connector Check and Replacement Check USB FDD is connected to USB port on system board or USB/Sound board.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-43 Check 2 Connect USB FDD to ot her USB port a nd check if it works properly. If it does not work properly, perform Check 3 Check 3 USB FDD may be fau lty. Replace it with a new one.
Troubleshooting Procedures 2-44 [CONFIDENTIAL] Qosmio F60 Series Main tenance Man ual (960-79 6) 2.6 2.5” HDD Troubleshooting To check if the 2.5” HDD is malfunctioning or not, follow the troubl eshooting procedures below as instructed.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-45 2.6.2 Procedure 2 Message Check When the power is turned on, the system perfor ms the Initial Reliability T est (IRT) installed in the BIOS ROM. When the test detects an erro r, an error message is displayed on the screen.
Troubleshooting Procedures 2-46 [CONFIDENTIAL] Qosmio F60 Series Main tenance Man ual (960-79 6) 2.6.3 Procedure 3 Format Check The computer’s HDD is formatted using the DOS FORMAT program or the physical format program of the test program. To format the HDD, start with Check 1 below and perform the other steps as required.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-47 2.6.4 Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnosti cs Disk. Perform all of the HDD tests in the Hard Disk Drive Test.
Troubleshooting Procedures 2.6.5 Procedure 5 Connector Check and Replacement Check The SATA HDD may be disconnected, or the SA TA HDD or system board may be dam aged.
Troubleshooting Procedures 2.7 Keyboard Troubl eshooting To check if the computer’s keyboard is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacement Check 2.
Troubleshooting Procedures 2.8 Power SW Troubleshooting To check if the computer’s Power SW is ma lfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Connector Check and Replacement Check 2.8.1 Procedure 1 Connector Check and Replacement Check The connection of the cable and board may be defective.
Troubleshooting Procedures 2.9 Touch sensor Tr oubleshooting To check if the computer’s Touch sensor is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacement Check 2.
Troubleshooting Procedures 2.10 Touch pad Troubleshooting To check if the computer’s Touch pad is ma lfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacement Check 2.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-53 Check 2 Touch pad or the cable may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures . If the problem still occurs, perform Check 3.
Troubleshooting Procedures 2.11 Touch pad En-Sw Troubleshooting To check if the computer’s Touch pad En-SW is m alfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacement Check 2.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-55 Check 2 Touch pad En-SW board or the cable may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedu res . If the problem still occurs, perform Check 3 Check 3 System board may be faulty.
Troubleshooting Procedures 2.12 Display Troubleshooting This section describes how to determine if the computer’s display is functioning properly. Start with Procedure 1 and continue with the other procedures as instructed.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-57 Procedure 3 Replacement Check The LCD module and system board are connect ed to display circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures.
Troubleshooting Procedures 2.13 Optical Disk Drive Troubleshooting To check if optical disk drive is malfunctioni ng or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check 2.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-59 Check 2 The SATA ODD may be damaged. Re place it with a new one following the instructions in Chapter 4, Replacement Procedures . If the problem still exists, perform Check 3.
Troubleshooting Procedures 2.14 LAN Troubleshooting To check if the computer’s LAN is malfunc tioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check and Replacement Check 2.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-61 2.15 Wireless LAN Troubleshooting To check if the computer’s Wireless LAN is m alfunctioning or not, follow the troubleshooting procedures below as instructed.
Troubleshooting Procedures 2.15.2 Procedure 2 Antennas' Connection Check The wireless LAN function-wiri ng diagram is shown below: Any of the connections may be defective.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-63 2.15.3 Procedure 3 Replacement Check Wireless LAN card, wireless LAN antenna or system board may be faulty.
Troubleshooting Procedures 2.16 Bluetooth Troubleshooting To check if the Bluetooth is malfunctioning or not, follow the troubl eshooting procedures below as instructed.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-65 Check 2 The Bluetooth module may be damage d. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures and check the operation.
Troubleshooting Procedures 2.17 Sound Troubleshooting To check if the sound function is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Te st Program Execution Check Procedure 2: Connector Check Procedure 3: Replacement Check 2.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-67 2.17.3 Procedure 3 Replacement Check If headphone does not work properly, perform check 1. If external microphone does not wo rk properly, perform check 2.
Troubleshooting Procedures 2.18 Bridge media Slot Troubleshooting This section describes how to determine if the computer's Bridge m edia functions are functioning properly. Perform the steps below star ting with Procedure 1 and continuing with the other procedures as required.
Troubleshooting Procedures 2.19 Web camera Troubleshooting To check if the computer’s web camera is ma lfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Check on Windows OS Procedure 2: Connector Check and Replacement Check 2.
Troubleshooting Procedures Check 2 If web camera does not work properl y (the image from a web camera cannot be displayed. ), web camera m ay be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures . If the problem still occurs, perform Check 3 Check 3 System board may be faulty.
Troubleshooting Procedures 2.20 TV turner Troubleshooting To check if TV turner is ma lfunctioning or not, follow the tr oubleshooting procedures below as instructed. Procedure 1: Connector Check and Replacement Check Procedure 1 Connector Check and Replacement Check The connection of cables, boards and module may be defective.
Troubleshooting Procedures 2-72 [CONFIDENTIAL] Qosmio F60 Series Main tenance Man ual (960-79 6) Check 4 The TV turner card may be damage d. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures and check the operation.
Troubleshooting Procedures 2.21 HDMI Troubleshooting To check if the computer’s HDMI is malf unctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Check on HDMI TV Procedure 2: Connector Check and Replacement Check 2.
Troubleshooting Procedures 2-74 [CONFIDENTIAL] Qosmio F60 Series Main tenance Man ual (960-79 6) Note: ■ When you connect a televisi on or external monitor to the HDMI port and the display output device is set to HDMI. When you unplug the HDMI cable and re-plug it in please wait at least 5 seconds before you replug the HDMI cable again.
Troubleshooting Procedures Qosmio F60 Series M aintenance Manual (960-796) [CONFIDENTIAL ] 2-75 Display mode at "List All Modes" HD Format 1920 by 1080, True Color (32bit), 60Herts 1080p 192.
Troubleshooting Procedures Procedure 2 Connector Check and Replacement Check The connection of cables, boards and module may be defective. Otherwise, they may be faulty.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-1 Chapter 3 Tests and Diagnostics.
Tests and Diagnostics 3-2 [ CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-3 Chapter 3 Contents 3 3-2 3.1 The Diagnostic Test ................................................................................................... 3-7 3.1.1 Diagnostics menu .
Tests and Diagnostics 3-4 [ CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.21.1 Function Description .......................................................................... 3-57 3.21.2 Operations ....................................
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-5 3.34.1 Equipment Configuration for Test ..................................................... 3-97 3.34.2 Starting T&D ........................................
Tests and Diagnostics 3-6 [ CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) Tables Table 3-1 Subtest names (1/2) ............................................................................................ 3-18 Table 3-2 Error codes and error status names (1/3) .
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-7 3.1 The Diagnostic Test This chapter explains how to use the Diagnostic Test programs to test the functions of the computer’s hardware modules. The Diagnostics Program s are stored on some Diagnostic Disks.
Tests and Diagnostics 3-8 [ CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) REAL TIMER TEST NDP TEST EXPANSION TEST CD-ROM/DVD-ROM TEST ERROR RETRY COUNT SET [FDD &.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-9 The Diagnostics Disk (Main T&D) 3.1.3 Heatrun test program The heatrun test starts autom atically after the selection. You will need the following equipment to perform this program.
Tests and Diagnostics 3-10 [CONFID ENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.2 Executing the Diagnostic Test To start the Repair test program, follow these steps: 1. Insert the Repair test program disk in the USB floppy disk drive or Optical disk drive.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-11 3.2.1 Diagnostics menu (T&D) Set the highlight bar to 3 , and press Enter . The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.
Tests and Diagnostics 3-12 [CONFID ENTIAL] Qosmio F60 Series Maintenance Manual (960-796) Set the highlight bar to 1 , and press Enter . The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-13 Select the option you want to execute and press Enter . When you select 1- SYSTEM TEST , the following message will appear: SYSTEM TEST NAME XXXXXX xxxxxxx DIAGNOSTIC TEST VX.
Tests and Diagnostics 3-14 [CONFID ENTIAL] Qosmio F60 Series Maintenance Manual (960-796) Use the up and down arrow keys to move the cursor to “ ERROR STOP ”. Use the right and left arrow keys to move the cursor to the desired option and press Enter .
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-15 3.3 Setting of the hardware configuration To execute this program, input 1 in the startup menu. Then press Enter to select the (2)- Initial config set . The H/W initial inform ation setting tool consists of four subtests.
Tests and Diagnostics 3-16 [CONFID ENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 7. “Create DMIINFO TXT (Y/N)?” is displayed. Press Y, then the DMI information (text data) is written to the Floppy disk, etc.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-17 3.4 Heatrun Test To execute this program, press 2 , Repair Heatrun and press Enter in the startup menu, press Enter . After selecting this test, the same subtests as 3.
Tests and Diagnostics 3-18 [CONFID ENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.5 Subtest Names Table 3-1 lists the subtest names for each test program in the DIAGNOSTIC TEST MENU.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-19 Table 3-1 Subtest names (2/2) No. Test Name Subtest No. Subtest Name 6 PRINTER [Not supported] 01 02 03 Ripple .
Tests and Diagnostics 3-20 [CONFID ENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.6 System Test To execute the System Test select 1 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter .
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-21 If the CPU supports Gerserville (SpeedStep), this Subtest checks that the CPU operating clock speed can be changed. If the CPU does not support Gerserville (SpeedStep), the following message is displayed and the test is ended.
Tests and Diagnostics 3-22 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.7 Memory Test To execute the Memory Test, select 2 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter .
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-23 3.8 Keyboard Test To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter .
Tests and Diagnostics 3-24 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.9 Display Test To execute the Display Test, select 4 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter .
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-25 Subtest 04 Gradation & Mode test for VGA This subtest displays gradations for following modes.
Tests and Diagnostics 3-26 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) Subtest 06 “H” Pattern Display This subtest displays a full screen of “H” patterns.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-27 3.10 Floppy Disk Test CAUTION : Before running the floppy disk test, prepare a formatted work disk. Remove the Diagnostics Disk and insert the work disk into the FDD.
Tests and Diagnostics 3-28 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) Select the number of the subtest you want to execute and press Enter . The following message will appear during the floppy disk test. FLOPPY DISK IN PROGRESS XXXXXXX xxx DIAGNOSTIC TEST VX.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-29 3.11 Printer Test CAUTION : Printer Test is not supported for this model. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen.
Tests and Diagnostics 3-30 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) Subtest 02 Function This subtest is for IBM compatible printers, and tests the following f unctions: Normal pri.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-31 3.12 Asy nc Test CAUTION : Async Test is not supported for this model. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen.
Tests and Diagnostics 3-32 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.13 Hard Disk Test To execute the Hard Disk Test, select 8 from the DIAGNOSTIC TEST MENU, press Enter , and follow the directions on the screen. CAUTION : The contents of the hard disk will be erased when subtest 02, 03, 04, 06, 08 or 09 is executed.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-33 4. The Hard Disk Test message will appear after you respond to the Detail Status prompt. Select the number of the subtest you want to execute and press Enter . The following message will appear during each subtest.
Tests and Diagnostics 3-34 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) Subtest 04 Cross talk & peak shift This subtest writes eight types of worst pattern data (listed below) to a cylinder, then reads the data while moving from cylinder to cylinder.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-35 3.14 Real Timer Test To execute the Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter .
Tests and Diagnostics 3-36 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) Subtest 03 Real time carry CAUTION : When this subtest is executed, the current date and time are erased.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796 [ CONFIDENTIAL]) 3-37 3.15 NDP Test To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. CAUTION: Judge the existence of high-speed operation processor by 1bit of the composition byte.
Tests and Diagnostics 3-38 [CONFID ENTIAL] Qosmio F60 Series Maintenance Manual ( 960-796) 3.16 Expansion Test To execute the expansion test, select 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796 [ CONFIDENTIAL]) 3-39 Subtest 02 RGB monitor ID NOTE: To execute this subtest, monitor supporting EDID (Extended Display Identification Data) is required. Connect a wraparound connector to CRT monitor for the test of ID acquisition.
Tests and Diagnostics 3-40 [CONFID ENTIAL] Qosmio F60 Series Maintenance Manual ( 960-796) 3.17 CD-ROM/DVD-ROM Test To execute the CD-ROM/DVD-ROM test, select 12 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796 [ CONFIDENTIAL]) 3-41 3.18 Error Code and Error Status Names Table 3-2 lists the error codes and error status names for the Diagnostic Test.
Tests and Diagnostics 3-42 [CONFID ENTIAL] Qosmio F60 Series Maintenance Manual ( 960-796) Table 3-2 Error codes and error status names (2/3) Device name Error code Error status name FDD 01 02 03 04 0.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796 [ CONFIDENTIAL]) 3-43 Table 3-2 Error codes and error status names (3/3) Device name Error code Error status name (HDD) CC E0 0A EE .
Tests and Diagnostics 3-44 [CONFID ENTIAL] Qosmio F60 Series Maintenance Manual ( 960-796) 3.19 Hard Disk Test Detail Status When an error occurs in the hard disk test, the following message is displayed: HDC status = XXXXXXXX Detailed information about the hard disk test error is displayed on the screen by an eight-digit number.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796 [ CONFIDENTIAL]) 3-45 Table 3-4 HDC Error register contents Bit Name Description 7 BBK (Bad block mark) “0” … Not used “1” … A bad block mark is detected. 6 UNC (Uncorrectable) “0” … There is no uncorrectable data error.
Tests and Diagnostics 3-46 [CONFID ENTIAL] Qosmio F60 Series Maintenance Manual ( 960-796) 3.20 ONLY ONE TEST 3.20.1 Program Description This program tests the unique functions of this model. 3.20.2 Operations Select test 2 from the DIAGNOSTIC MENU and press Enter .
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796 [ CONFIDENTIAL]) 3-47 Subtest 01 Pressed Key Display (Main key) When you execute this subtest, the keyboard layout is drawn on the display as shown below. When any key is pressed, the corresponding key on the screen changes to the key character that was pressed.
Tests and Diagnostics 3-48 [CONFID ENTIAL] Qosmio F60 Series Maintenance Manual ( 960-796) Subtest 02 Pressed Key Display (Ten key) When you execute this subtest, the keyboard layout is drawn on the display as shown below. When any key is pressed, the corresponding key on the screen changes to the key character that was pressed.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796 [ CONFIDENTIAL]) 3-49 Subtest 03 USB NOTE : When executing this subtest, USB test module and USB cable must be connected. This subtest checks if USB port works properly. The following m enu appears in the display.
Tests and Diagnostics 3-50 [CONFID ENTIAL] Qosmio F60 Series Maintenance Manual ( 960-796) (2) Press [Fn + F10 ] key ! ...Arrow (on/off) (3) Press [Fn + F11 ] key ! ...Num (on/off) (4) Slide [BT/W-LAN switch L&R]! (on/off) Press Enter and following message appears in the display.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796 [ CONFIDENTIAL]) 3-51 As the sam e way, press the indicated touch sensor button and carry on the touch sensor button test. If wrong key is pressed, following m essage will appear in the display.
Tests and Diagnostics 3-52 [CONFID ENTIAL] Qosmio F60 Series Maintenance Manual ( 960-796) Subtest 06 Touch Pad This subtest checks the functions of the touch pad as shown below. A) Direction and parameter B) Switching function check. This test displays the response from the touch pad and touch pad switch.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796 [ CONFIDENTIAL]) 3-53 The following message appears in the display. [Touch Pad On/OFF Button test] Press [Touch Pad On/OFF] Button Please press a [Touch Pad On/OFF Button]. After checking [Touch Pad On/OFF Button], return to the ONLY ONE TEST menu automatically.
Tests and Diagnostics 3-54 [CONFID ENTIAL] Qosmio F60 Series Maintenance Manual ( 960-796) It checks whether the MAC address, GUID of IEEE1394 information are written. Subtest 0A Volume This subtest checks if Volume control dial works properly. Step1 The following message appears in the display.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796 [ CONFIDENTIAL]) 3-55 Subtest 0B Acceleration sensor This subtest detects and corrects the each axis (X, Y, Z). NOTE: Make sure that this subtest is executed on the following condition: 1.
Tests and Diagnostics 3-56 [CONFID ENTIAL] Qosmio F60 Series Maintenance Manual ( 960-796) When this subtest is selected, the following message appears in the display. The heaven surface establishes in the upper direction Press [Enter] key NOTE : Be sure to execute the test with the display panel opened.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796 [ CONFIDENTIAL]) 3-57 3.21 Head Cleaning 3.21.1 Function Description This function cleans the heads in the FDD by executing a series of head load/seek and read operations. A cleaning kit is necessary to perform this program.
Tests and Diagnostics 3-58 [CONFIDENTIAL] 3.22 Log Utilities 3.22.1 Function Description This function logs error information generated while a test is in progress and stores the results in RAM. This function can store data on a floppy disk or output the data to a printer.
Tests and Diagnostics [CONFIDENTIAL] 3-59 3.22.2 Operations Select 5 and press Enter in the DIAGNOSTIC MENU, logs error information into RAM or onto a floppy disk.
Tests and Diagnostics 3-60 [CONFIDENTIAL] Satellite S300L,Satellite Pro S300L (960-XXX) 3.23 Running Test 3.23.1 Function Description This function automatically executes the following tests in sequence: 1. System test (subtest 01) 2. Memory test (subtests 01, 02) 3.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-61 3.24 Floppy Disk Drive Utilities 3.24.1 Function Description This function formats the FDD, copies the floppy disk and displays the dump list for both the FDD and HDD.
Tests and Diagnostics 3-62 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.24.2 Operations 1. Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message: [ FDD UTILITIES ] 1 - FORMAT 2 - COPY 3 - DUMP 4 – HDD-ID READ 9 - EXIT TO DIAGNOSTICS MENU 2.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-63 3. COPY program (a) When COPY is selected, the following message appears: FLOPPY DISK FORMAT & COPY : VX.
Tests and Diagnostics 3-64 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 4. DUMP program (a) When DUMP is selected, the following message appears: DIAGNOSTICS-HARD DISK & FLOPPY DISK DUMP : VX.XX Drive type select (1:FDD, 2:HDD) ? (b) Select a drive type.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-65 (k) The following message will appear. To finish the dum p, select 3 . Press number key (1:up,2:down,3:end) ? (l) The following message will appear. Selecting 2 returns to the FDD UTILITIES MENU.
Tests and Diagnostics 3-66 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.25 Sy stem Configuration 3.25.1 Function Description The System Configuration program contains th e following configuration information for the computer: 1. Processor Type [Code/L2 cache] 2.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-67 3.25.2 Operations Select 8 from the DIAGNOSTIC MENU and press Enter. Then, the following system configuration appears in the display. System Configuration Display: Ver X.
Tests and Diagnostics 3-68 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.26 Wireless LAN Test Program (Atheros) Since there is no test program for Atheros-made wireless LAN cards, check the wireless LAN card type of the computer and the antenna connection by using Windows program s.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-69 Check of the antenna connection 1. Confirm that the icon for wireless LAN appears at the lower right of the screen under the circumstances the wireless LAN comm unication is available.
Tests and Diagnostics 3-70 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.27 Wireless LAN Test Program (Intel-made a/b/g/n Setting up of REF PC) For the test of Intel-made wireless LAN cards , configure the test environm ent as shown below with the following equipment.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-71 Open “My Computer” window and click “My Network places” on the left column. Click “View network connections” on the left column. The “Network Connections” window appears.
Tests and Diagnostics 3-72 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) Click “Install…” button on the “Local Area Connection Properties” window. Local Area Connection Properties window Select “Protocol” on the “Select Network Component Type” window and click “Add…” button.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-73 When “Install From Disk” window appears, click “Browse…” and specify the created “Clx_Res” folder. Then Click “OK”. (For the test, “PACKET.INF” file is used.
Tests and Diagnostics 3-74 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) After the completion of REF PC setup, restart the WINDOW S. Then perform the Responder test program for Windows (W TWINSVR.EXE) in the Clx_Res folder. ・ WTWINSVR.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-75 3.28 Wireless LAN Test Program on DUT PC (Intel-made) 3.28.1 Wireless LAN Test Program (Intel-made : Shirley Peak) on DUT PC This section describes how to perform the wireless LAN transm itting-receiving test (Intel- made 802.
Tests and Diagnostics 3-76 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) To execute the subtest, input the subtest number and press Enter . Subtest01 Communication test of 11a m ode for 5100/5150 module (Two antenna type) This subtest execute transmitting/receiving test in 802.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-77 Subtest03 Communication test of 11g m ode for 5100/5150 module (Two antenna type) This subtest execute transmitting/receiving test in 802.11g mode using the main antenna.
Tests and Diagnostics 3-78 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) Subtest06 Communication test of 11b m ode for 5100/5150 module (Three antenna type) This subtest execute transmitting/receiving test in 802.11b mode using the main antenna.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-79 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program This section describes how to perform the LAN/Modem/Bluetooth/IEEE1394 test with the test program. Insert the test program disk for LAN/Mode m/Bluetooth/IEEE1394 test in FDD and turn on the power.
Tests and Diagnostics 3-80 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) Subtest01 (i82562 + ICHx) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-81 Subtest02 (GbE) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. Select 2 to execute and press Enter . The following message will appear: Testing adaptor.
Tests and Diagnostics 3-82 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.29.2 Modem test (Not Used) For this subtest, connect the modem PCB and RJ11 connector with a harness. Use the dedicated “FAT-MODE inspection device (product code: QE2000P01 made by Nitto Denki Seisakusyo)” for the tests.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-83 3.29.3 Bluetooth test Preparation ・ For the test of Bluetooth function, use the Windows program installed on the target computer (computer to be tested). A responder device (device for transm itting/receiving data) is also needed.
Tests and Diagnostics 3-84 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 5. Select “Diagnostics” tab and click “Run”. 6. Check the “Log” to confirm the test result. 7. When the BT (Bluetooth) address of the responder device appears, the Bluetooth card and antenna connection are OK.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-85 3.29.4 IEEE1394 test (Not Used) To execute this test, input 4 and press Enter . NOTE: Use another computer that can communicate by IEEE1394 (i. Link) cable as a reference machine to perform this test.
Tests and Diagnostics 3-86 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.30 Sound Test program Sound TEST disk cannot be used in Satellite Pro S300, TECRA A10/S10/P10. Therefore, please test the sound on Windows OS. 1) Play a music file.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-87 3.31 BIOS SETUP 3.31.1 Function Description This program displays the current system setup inform ation as listed below: Main menu 1. System Time(System time ) 2.
Tests and Diagnostics 3-88 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) Power Management menu 14. Wake-up on LAN 15. Wake-up on LAN on Battery 16. Wake on Keyboard 17. Critical Battery Wake-up 18. Dynamic CPU Frequency Mode 19. Core Multi-Processing 20.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-89 3.31.2 Accessing the SETUP Program Turn on the power SW. then press F2 .
Tests and Diagnostics 3-90 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) Security menu screen Power Management menu screen.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-91 Advanced menu screen Exit menu screen.
Tests and Diagnostics 3-92 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) Moving Within the SETUP Menu and Changing Values 1. Press and to move between the two columns. Press and to m ove between items in a column. 2. Press either the [ Enter]Key to change the value.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-93 How to change setup Options Since a help is displayed on the right-hand side of each menu screen, it is referred to.
Tests and Diagnostics 3-94 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.32 Maintenance (WinPE&FreeDos) Test Program Operation 3.32.1 . Outline This document explains how to operate T&D that is released through TOSHIBA Test & Diagnostic CD.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-95 3.33 . Starting TOSHIBA Test & Diagnostic 3.33.1 Starting from CD 1. Load the TOSHIBA Test & Diagnostic Discs into the optical disc drive and turn off the computer's power.
Tests and Diagnostics 3-96 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) NOTE : After [winpe] is selected, the following message is displayed on the screen. At this time, ”Press any key to boot from CD or DVD..” is displayed, but only [ENTER] key is valid.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-97 3.34 . Windows PE T&D 3.34.1 Equipment Configuration for Test The following table indicates equipment configuration necessary for conduction of the tests items shown below using WinPE T&D.
Tests and Diagnostics 3-98 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.34.2 Starting T&D 3.34.2.1 Automatic Start When WindowsPE starts up from the TOSHIBA Test & Diagnostic CD or the USB memory, WinPE T&D starts automatically.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-99 3.34.3 System Information Menu If you set the TOSHIBA Test & Diagnostic CD to the ODD drive and run WinPE T&D, the following test selection screen is displayed.
Tests and Diagnostics 3-100 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.34.3.2 Details of the system information displayed on an information tree The details of the system information item displayed on each information tree are shown below.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-101 ● MEMORY The following item displays mem ory information of the PC. Item Description Physical Memory Displays the capacity (GB) of the physical memory on the PC ● NETWORK The following items displays network card information of the PC.
Tests and Diagnostics 3-102 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) ● ODD The following item displays ODD information of the PC. If m ore than one ODD is connected, the information of up to 4 ODDs are displayed. Item Description ODD0 - 3 Displays the nam e and the media type of the ODD connected to the PC.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-103 3.34.4 Test Menu This section explains the Diagnostics screen. 3.34.4.1 Explanation of each item ▼ [Multitask] check box Checking this box activates each test as multi-task.
Tests and Diagnostics 3-104 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) ▼ Testing time Updates the testing time and displays it in real tim e during the execution of the test. ▼ Test setting and Result This will be explained in section 3-4-2.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-105 Status Description Device not connected Peripheral device necessary for the test is not connected. USB flash memory, FDD and others m ay be connected to the PC. Device has a problem Failure occurred in the device driver.
Tests and Diagnostics 3-106 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.34.4.3 Test Procedure This section describes operation procedure of WinPE T&D. 1) Select the test item to run from Test Item and check it. (If you put a check mark in the ALL Item Check check box, all test items are checked.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-107 3.34.4.4 Display of Test Result If the test ends successfully or the [STOP] button is clicked, the following Result screen is displayed. After confirming the result, click the [C LOSE] button to close the screen.
Tests and Diagnostics 3-108 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 2) How to save log files The following is the procedure to save log files to an external media Test logs in the text format and HTML log files are saved to the external media.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-109 2-3) If a destination confirmation message is displayed, click the [OK] button. 2-4) If the log file is successfully saved to the destination, the following confirmation screen is displayed and click the [OK] button.
Tests and Diagnostics 3-110 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.34.5 System Utility Menu This section explains System Utility screen. 3.34.5.1 Explanation of Each Item ▼ Utility Item … A list of the utilities that this T&D supports ▼ Detail … Explanation of each utility is described.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-111 3.34.5.2 USB Memory Creation Tool If the system is booted using the USB mem ory created in 3-5-2, the following screen is displayed. Press the arrow keys to operate on the multi-boot screen.
Tests and Diagnostics 3-112 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) This utility extracts the contents of TOSHIBA Test & Diagnostic to the specified USB memory to provide the environm ent which allows you to start the test from the USB m emory and conduct it.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-113 3.34.5.3 Display of SMART Information This utility lists the SMART information on the screen. Attribute and W orst values for each ID are also displayed. Since some HDDs do not have ID, these information are not displayed in that case.
Tests and Diagnostics 3-114 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) Each ID and its details are listed in the following table. ID Attribute Name Description 1h Raw read error rate Read error rate Rate of errors which occur when the HDD reades data.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-115 C7h UltraDMA CRC error count Number of CRC errors occurred during data transference in the UltraDMA mode DFh L.
Tests and Diagnostics 3-116 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.34.6 Details of Each Test Function 3.34.6.1 HDD Physical Test 1) Test content This test handles the HDDs to the PC as physical unit and conducts read test to the target HDD to check whether it works or not.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-117 ■ In the case of FAIL The Error Count on the test screen is zoomed in and (NG) is displayed in the Result field on the WinPE T&D screen. The detail of the error is printed to the log of WinPE T&D.
Tests and Diagnostics 3-118 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.34.6.2 HDD Logical Test 1) Test content This test first verifies that the files which exist on the drive recognized as the built-in HDD are read normally.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-119 3.34.6.3 Memory Test 1) Test content This test reserves free memory area in the m ain mem ory and performs W rite, Read and Compare operation to the area to verify data validity.
Tests and Diagnostics 3-120 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3) Result judgment ■ In the case of PASS The PASS Count on the test screen is zoomed in and (OK) is displayed in the Result field on the WinPE T&D screen.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-121 3.34.6.4 USB Test 1) Test content This test accesses a file on the disk in the USB device (USB Flash Memory) to verify the file validity. Create a file with the specified size in the US B device and delete the file after creating it.
Tests and Diagnostics 3-122 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3) Result judgment This test is regarded as 1PASS when every acce ss to the files in all of the devices connected to the PC is successful. If an error occurs even in a device, the error count is incremented.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-123 3.34.6.5 ODD Test 1) Test content This test reads the test data in the CD inserted on the CD drive (External CD driver is also possible) to verify the data integrity.
Tests and Diagnostics 3-124 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) ■ In the case of PASS The PASS Count on the test screen is zoomed in and (OK) is displayed in the Result field on the WinPE T&D screen.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-125 3.34.6.6 WIRED LAN Test 1) Test content This test checks that normal comm unication can be performed with the built-in LAN card.
Tests and Diagnostics 3-126 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) ■ In the case of FAIL The Error Count on the test screen is zoomed in and (NG) is displayed in the Result field on the WinPE T&D screen. The detail of the error is printed to the log of WinPE T&D.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-127 3.34.6.7 CPU Test 1) Test content This test performs arithmetic operation test to the CPU to verify the CPU operation. The test processes ALU and FPU operations and allows you to check that the results are correct.
Tests and Diagnostics 3-128 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) The detail of the error is printed to the log of WinPE T&D. More details are as shown below. Message Explanation Remarks The ALU test made an error. An error occurred duringprocessing of ALU.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-129 3.34.6.8 VIDEO Test 1) Test content This test displays red, green, blue, white and black colors, circles, line gradation, ASCII characters and H pattern full screen.
Tests and Diagnostics 3-130 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.34.6.9 FDD Test 1) Test content This test accesses a file on a floppy disk and verifies that the access can be made correctly.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-131 Message Explanation Remarks Space Size Error. Code(xx) There is no sufficient free space for the file with the specified size. xx indicates error code. This message also appears when no floppy disk is in the floppy disk drive.
Tests and Diagnostics 3-132 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.34.6.10 IEEE1394 Test 1) Test content This test accesses a file in the IEEE1394 device and verifies that the access can be made correctly.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-133 the WinPE T&D screen. The detail of the error is printed to the log of WinPE T&D. More details are as shown below. Message Explanation Remarks File Access Error.
Tests and Diagnostics 3-134 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.34.6.11 TIMER Test 1) Test content Execute the test after adjusting the internal tim e and verify the accuracy of the tim er after it passes the year 2000. ■ Simple Mode / Detail Mode Simple Mode tests at intervals of order 5 seconds.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-135 3) Result judgment Both of PASS and FAIL are not displayed anywhere on the TIMER screen.
Tests and Diagnostics 3-136 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.34.6.12 KEYBOARD Test 1) Test content The keyboard of PC is a test which judges whether it operates normally. ■ Simple Mode / Detail Mode The same operation is carried out whichever it chooses.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-137 1) If the press of a key is recognized correctly, the object key on a display will be eliminated. 2) When redoing a keyboard test, the "Refresh" button arranged at the screen lower left is pressed.
Tests and Diagnostics 3-138 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) The keyboard which can be tested is two kinds, "US Keyboard A4 Mode" and "US Keyboard A4 Mode+10Key Mode.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-139 3) Result judgment It is normal, if a keyboard test is done and all the keyboard layouts are eliminated. Press the "Pass" button with the judgment button at the upper right of a keyboard layout.
Tests and Diagnostics 3-140 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.34.6.13 Mouse Test 1) Test content The Mouse of PC is a test which judges whether it operates normally. ■ Simple Mode / Detail Mode The same operation is carried out whichever it chooses.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-141 1) There is a test item to 1-9 of a mouse test screen. If applicable m ouse operation is performed, a test item will disappear. Moreover, it is simultaneously displayed on the corresponding section of a right-hand side mouse illustration by coloring.
Tests and Diagnostics 3-142 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3) Result judgment When all the test items of a m ouse test disappear and it is normal, Please push the "Pass" button of a mouse test screen. Press the "Fail" button, when abnormal.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-143 3.35 DOS T&D 3.35.1 Configuration of Test Equipment The configuration of test equipment require d for executing FreeDOS T&D is as follows: Note: Start the machine after connecting the FDD.
Tests and Diagnostics 3-144 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) HDD : Hard disk drive KB : Keyboard FDD : Floppy disk drive 3.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-145 3.35.1.3 Test program list The following table lists test items included in each test.
Tests and Diagnostics 3-146 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.35.2 How to start T&D 3.35.2.1 Diagnostics main menu Set the TOSHIBA Test & Diagnostic CD to the ODD drive and turn the power of the system on.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-147 3.35.2.2 Diagnostics test menu If you select [1] in the main menu, the following test screen is displayed. Use the Up or Down cursor key to select your desired test item and press the [Enter] key.
Tests and Diagnostics 3-148 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 2) HARD DISK TEST The following message will appear. Select the Hard Disk DRIVE to be tested, then press Enter.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-149 3.35.2.3 Sub test menu If you select any test item from “DIAGNOS TICS TEST MENU”, the following sub m enu is displayed. Use the Up or Down cursor key to select your desired item and press the [Enter] key.
Tests and Diagnostics 3-150 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.35.3 Test Operating Procedure If you select any test item from the subtest m enu and execute it, you are required to set the test mode. Set the test mode according to the following procedure.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-151 [[ HALT OPERATION ]] 1: Test end …The test ended. Select a subtest. 2: Continue …The next step will be executed. 3: Retry …The error step will be retried.
Tests and Diagnostics 3-152 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.35.4 Error Code Status If an error occurs during any test, one of the following error codes is displayed.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-153 04 08 09 10 20 40 80 60 06 EE FDD - RECORD NOT FOUND FDD - DMA OVERRUN ERROR FDD - DMA BOUNDARY ERROR FDD - CR.
Tests and Diagnostics 3-154 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.35.5 Task Function This T&D has three tasks, each of which has the following function. 3.35.5.1 Log Utilities ( Task #5 ) This function logs error information generated while a test is in progress and stores the results in RAM.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-155 3.35.5.2 Running Test ( Task #6 ) This test is a continuous test to be applied to the devices capable of unattended operation. The name of test device and the number of subtest being tested are displayed on the screen during a test.
Tests and Diagnostics 3-156 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.35.5.3 FD & HD Utilities ( Task #7 ) Run the utility on the floppy disk. If you select task No. [7], the following FDD utility selection menu is displayed.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-157 3.35.6 Detail of Each Test Function 3.35.6.1 System Test 1) DMI data read This subtest displays the informatio.
Tests and Diagnostics 3-158 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) Test data = CCAA5533H, 8000000H Step 2: Byte Enable Test Write the data byte by byte to the initial address of the data in 64KB units and the initial data + 4, then read double words of the written data and compare the result with the original data.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-159 With regard to the test mem ory content, save the data to the test mem ory before the test and restore it to the former address after the test.
Tests and Diagnostics 3-160 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) : JMP + Read and Compare Step 7: JMP + Write (Address pattern 2) 1/4.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-161 3.35.6.3 Keyboard Test 1) Pressed key code display When a key is pressed, the scan code, character code, and key top name are displayed on the screen in the format shown below.
Tests and Diagnostics 3-162 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.35.6.4 Display test Move the highlight bar to the subtest you want to execute and press Enter . 1) VRAM Read / Write for VGA This subtest writes the constant data (AAAAh and 5555h) to the video RAM.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-163 3.35.6.5 Floppy Disk Test This subtest tests floppy disks. 1) Sequential read This subtest performs a Cyclic Redundancy Check (CRC) that continuously reads all the tracks (track: 0 to 39/0 to 79) on a floppy disk.
Tests and Diagnostics 3-164 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) [ FDC Status ] 0 1 2 3 4 5 6 FDC Status = XX XX XX XX XX XX 0 : Result Status 0 1 : Result Status 1 2 .
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-165 [ Result Status 1 ] 7 6 5 4 3 2 1 0 EN DE OR ND NW MR EN : End of Cylinder DE : Data error OR : Over.
Tests and Diagnostics 3-166 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.35.6.6 Hard Disk Test 1) Sequential read This subtest performs a forward read operation (0 to Maximum ) by 63 sectors. 2) Address uniqueness This subtest writes unique address data to each sector of the HDD track-by-track.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-167 5) Partial read This subtest reads 1GB data that is in minimum , middle and maxim um address of the HDD area. 6) Write specified address This subtest writes specified data to a specified cylinder and head on the HDD.
Tests and Diagnostics 3-168 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) [HDC Status] : P – 1F7h Bit Name Function 7 BSY ( busy ) 0: HDC is ready. 1: HDC is busy. 6 DRY ( drive ready ) 0: HDD does not accept the comm and. 1: HDD is ready.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-169 [Error register] P – 1F1h Bit Name Function 7 BBK ( BadBlockMark ) 0: Not used 1: Defective block mark detection.
Tests and Diagnostics 3-170 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.35.6.7 Real timer test 1) Real time This subtest sets and displays the calendar or clock function.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-171 3.36 Maintenance (WinPE&FreeDos) Test Program Supplementary Information 3.36.1 Details of HTML Log File This section provides details of the HTML log file stored in the storage.
Tests and Diagnostics 3-172 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) Physical Memory Capacity (MB) of memory which is installed in PC NetWork0 Name of LAN card.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-173 3.36.1.3 Test Result The following table lists the test results.
Tests and Diagnostics 3-174 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796) 3.37 Maintenance (WinPE&FreeDos) Test Program Supplementary Information 3.
Tests and Diagnostics Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-175 6) Boot Media If the system is booted from the CD when both the CD and the USB m emory that contain WinPE T&D are connected to the PC, T&D in the USB mem ory starts up.
[CONFIDENTIAL] Chapter 4 Replacement Procedures.
エラー ! スタイルが定義されていません。 Replacement Procedures 4-ii [CONFIDENTIAL ] QOSMIO F60 Maint enance Manua l (960-79 6) 4.
エラー ! スタイルが定義されていません。 Replacement Procedures QOSMIO F60 Maintenance Manual (960- 796) [CONFIDENTIAL] 4-iii Chapter 4 Contents 4.1 Overview ............................................................................
エラー ! スタイルが定義されていません。 Replacement Procedures 4-iv [CONFIDENTIAL ] QOSMIO F60 Maint enance Man ual (960-79 6) 4.30 LCD unit ............................................................................................
エラー ! スタイルが定義されていません。 Replacement Procedures QOSMIO F60 Maint enance Manua l (960-796) [ CONFIDENTIAL] 4-v Figure 4-27 Removing the touch pad/Fingerp rint sensor board/LED board (2) ............... 4-43 Figure 4-28 Removing the Finge rprint sensor board .
エラー ! スタイルが定義されていません。 Replacement Procedures 4-vi [CONFIDENTIAL ] QOSMIO F60 Maint enance Manua l (960-79 6) Figure 4-59 Removing the USB/jack board (2) ..............................................................
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス QOSMIO F60 Maint enance Manua l (960-79 6) [CO NFIDENTIAL] 4-1 4 4.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い Chart Notation The chart shows the case for the following exam ple: Removing a Optical disk drive A ll FRUs down to the “4.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エ.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い 4-4 [CONFIDENTIAL] QOSMIO F60 Maintenance Manual (960- 796) The main parts in this manual ar e indicated in th e part list by the followin g names.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エ.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い 4-6 [CONFIDENTIAL] QOSMIO F60 Maintenance Manual (960- 796) Before You Begin Take note of the following points before star ting work.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス Disassembly Procedure Four main types of cable connector are used.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い 4-8 [CONFIDENTIAL] QOSMIO F60 Maintenance Manual (960- 796) Assembly Procedure After the computer has been disassembled and th e part that caused the fault has been repaired or replaced, the computer must be reassem bled.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス Screw Tightening Torque Use the following torque when tightening screws.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い Grip Color Some screws have a colored grip area to he lp you determine the leng th of the screw.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エ.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い 4.2 Battery pack Removing the battery pack To remove the battery pack, follow the steps below and refer to Figure 4-1. CAUTION: Take care not to short-circuit the te rminals when removing the battery pack.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エ.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い 4.3 B-CAS card Removing the B-CAS card To remove the B-CAS card, follow the steps below and refer to Figure 4-2.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4.4 Bridge media Removing the Bridge media To remove the Bridge media, follow th e steps below and refer to Figure 4-3.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い 4.5 Memor y module CAUTION: The power of the computer must be turned off when you remove the memory module. Removing the memory modul e with the power on damages the module or the computer itself.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 3. Open the left and right latches outside and remove the memory module(s) .
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い 4.6 HDD Removing the HDD To remove the HDD, follow the steps be low and refer to Figure 4-6 and 4-7. CAUTION: Take care not to press on the top or bottom of a HDD.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 3. Remove the HDD from the slot and disconnect it from the connector on the HDD harness .
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い 4.7 Keyboar d Removing the keyboard To remove the keyboard, follow the steps below and refer to Figure 4-8 to 4-10.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 3. Remove the following screws and KB hold plate securing the keyboard.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い 5. Disconnect the keyboard cable from the connector CN3230 on the system board and remove the keyboard .
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス QOSMIO F60 Maint enance Manua l (960-79 6) [CO NFIDENTIAL] 4-23 4.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い 4-24 [CONFIDENTIAL ] QOSMIO F60 Maint enance Man ual (960-79 6) Figure 4.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4. Turn over the computer and open the display.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い 7. Remove the cover assembly from the base assembly while releasing the latches.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス Installing the cover assembly To install the cover assembly, follow the st eps below and refer to Figure 4-11 to 4-13.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い 4-28 [CONFIDENTIAL ] QOSMIO F60 Maint enance Man ual (960-79 6) M2.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い 3. Remove the following screws and ODD rear bracket . M2.0 2.7C Unique screw 2 4. Remove the following screw and ODD side bracket .
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス Installing the opt ical disk drive To install the Optical disk drive, follow th e steps below and refer to Figure 4-14 to 4-16.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い 4.10 SW board Removing the SW board To remove the SW board, follow the steps below and refer to Figure 4-17. 1. Remove the following screw and SW board .
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エ.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い 4.11 Touch sensor Removing the Touch sensor To remove the touch sensor, follow the steps below and refer to Figure 4-18. 1.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4.12 LED board Removing the LED board To remove the LED board, follow the st eps below and refer to Figure 4-19.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い 4-36 [CONFIDENTIAL ] QOSMIO F60 Maint enance Man ual (960-79 6) Installing the LED board To install the LED board, follow the st eps below and refer to Figure 4-19.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4.13 TP board Removing the TP board To remove the SW board, follow the steps below and refer to Figure 4-20.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い 4-38 [CONFIDENTIAL ] QOSMIO F60 Maint enance Man ual (960-79 6) Installing the TP board To install the TP board, follow the st eps below and refer to F igure 4-20.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い 4. Remove the touch pad plate and TB board from the slo t.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 5. Peel off the touch pad . Touch pad Figure 4-23 Removing the touch pad NOTE : Do not reuse the removed touch pad.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い 4-42 [CONFIDENTIAL ] QOSMIO F60 Maint enance Man ual (960-79 6) Installing the touch pad/TB board To install the touch pad/TB board, follow the steps below and refer to Figure 4-21 to 4-23.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4 4.15 RTC battery CAUTION: Risk of explosion if battery is re placed by an incorrect type. Dispose of used batteries according to the laws and ordinances of your local authority.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス Installing the RTC battery To install the RTC battery, follow the steps below and refer to Figure 4-24.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4.16 Bluetooth module Removing the Bluetooth module To remove the Bluetooth module, follow th e steps below and refer to Figure 4-25. 1. Peel off the acetate tape and disconnect the Bluetooth harness from the connector CN4440 on the system board.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エ.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4.17 Wireless LAN card Removing the wireless LAN card To remove the wireless LAN card, follow the steps below and refer to Figure 4-26. 1. Disconnect the wireless LAN antenna cables from the connectors on the wireless LAN card.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エ.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4.18 Microphone harness Removing the Microphone harness To remove the microphone harness, follow the steps below and refer to Figure 4-27. 1. Disconnect the microphone harness from the connector CN6070 on the JK board.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 5. Release the speakers from the slots and separate the LCD assembly and base assembly .
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エ.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4. Pass the wireless LAN antenna cables through the insulator (WLAN LOW INSIALATOR). 5. Arrange the wireless LAN antenna cables and camera harness in place.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4.20 Hinge cover Removing the Hinge cover To remove the hinge cover, follow the steps below and refer to Figure 4-30.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4-52 [CONFIDENTIAL ] QOSMIO F60 Maint enance Man ual (960-79 6) Installing the Hinge cover To install the hinge cover, follow the steps below and refer to Figure 4-30.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4.21 Brake hinge LOW R Removing the Brake hinge LOW R To remove the brake hinge LOW R, follow the steps below and refer to F igure 4-31.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4.22 RGB harness Removing the RGB harness To remove the RGB harness, follow the steps below and refer to Figure 4-32 and 4-33. 1. Disconnect the RGB harness from the connector CN9510 on the system board.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4. Separate the RGB harness and brake hinge LOW L .
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4-56 [CONFIDENTIAL ] QOSMIO F60 Maint enance Man ual (960-79 6) Installing the RGB harness To install the RGB harness, follow the step s below and refer to Figure 4-32 and 4-33.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4.23 JK board Removing the JK board To remove the JK board, follow the steps below and refer to Figure 4-34.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4-58 [CONFIDENTIAL ] QOSMIO F60 Maint enance Man ual (960-79 6) Installing the JK board To install the JK board, follow the st eps below and refer to Figure 4-34.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4.24 HDD harness Removing the HDD harness To remove the HDD harness, follow the steps below and refer to Figure 4-35.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4-60 [CONFIDENTIAL ] QOSMIO F60 Maint enance Man ual (960-79 6) Installing the HDD harness To install the HDD harness, follow the steps below and refer to Figure 4-35.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4.25 System board/RJ45 harness/DC-IN harness/ USB harness/Speaker CAUTION: 1.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス Removing the System board/RJ45 harness/DC-IN harness/USB harness/ Speaker To remove the system board/RJ45 harness/DC-IN harness/USB harness/speaker, follow the steps below and refer to Figure 4-36 to 4-41.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 2. Take out the DC-IN harness and RJ45 harness from the slot.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 5. Disconnect the RJ45 harness from the connector CN4050 on the system board.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 6. Peel off the insulators (SQUARE INSULATOR) and release the speaker harnesses from the guides .
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 7. Remove the system board from the base a ssembly. (Be careful that the D C-IN harness and USB harness are still connected to the system board.) 8. Peel off the acetate tape and insulators and remove the speakers .
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス NOTE : Peel off the acetate tape and insu lators as shown in the figure below.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 9. Disconnect the USB harness and DC-IN harness from the connector CN4613 and CN8800 on the system board.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エ.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4.26 F jack Removing the F jack To remove the F jack, follow the steps below and refer to Figure 4-42. 1. Peel off the acetate tape and insulator and release the TV tuner antenna cable .
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス Installing the F jack To install the F jack, follow the steps below and refer to Figure 4-42.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4.27 IR lens Removing the IR lens To remove the IR lens, follow the steps below and refer to Figure 4-43.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4-74 [CONFIDENTIAL ] QOSMIO F60 Maint enance Man ual (960-79 6) Installing the TV tuner To install the TV tuner, follow the steps below and refer to Figure 4-44.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス (External VGA model) 3. Remove the following screws and heat sink . M2.0 4B BIND screw 4 M2.0 3C BIND screw 4 M2.0x3C BIND M2.0x3C BIND M2.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス (SPURS model) 4. Remove the following screws and heat sink .
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 6. Unlock the CPU by rotating the cam on the CPU socket 180 degrees counterclockwise with a flat-blade screwdriver.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エ.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4. When silicon grease is already applied to the CP U, wipe them off with a cloth in advance. Apply new grease (Shin-Etsu Chemical Co. X-23-7921-5) on the CPU using a special syringe as shown in the following figure.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 6. Set the heat sink and it with the following screws .
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4-82 [CONFIDENTIAL ] QOSMIO F60 Maint enance Man ual (960-79 6) (External VGA model) 7. Set the heat sink and it with the following screws . M2.0 4B BIND screw 4 M2.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4 4.30 LCD unit Removing the LCD unit To remove the LCD unit, follow the step s below and refer to Figure 4-51 to 4-54.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い 3. Remove the following screws securing the LCD unit. M2.5 5B FLAT HEAD screw 8 4. Turn up the insulators and release th e LCD harnesses .
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 6. Peel off the tape and disconnect the LCD harness from the connector on the back of the LCD unit.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い 7. Remove the following screws and brake hinges (left and right) from the LCD unit. M2.0 3C S-THIN HEAD screw 8 M2.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス Installing the LCD unit To install the LCD unit, follow the step s below and refer to Figure 4-51 to 4-54.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い 5. Set the LCD mask while engaging the latches and secure it w ith the following screws . M2.5 5B FLAT HEAD screw 4 CAUTION: Make sure that the harnesses are not pinched.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4.31 Camera module Removing the Camera module To remove the camera module, follow the steps below and refer to Figure 4-55.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い Installing the Camera module To install the camera module, follow th e steps below and refer to Figure 4-55. 1. Set the cushion to a new cam era module.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! ス 4.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い 4-92 [CONFIDENTIAL ] QOSMIO F60 Maint enance Man ual (960-79 6) CAMERA MODULE 1 ASSY 2.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エ.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い CAUTION: Replacing the Wireless LAN antennas with care of the followings.
エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 エラー ! スタイルが定義されていません。 Replacement Procedures エ.
エラー ! スタイルが定義されていません。 Replacement Procedures エラー ! スタイルが定義されて い Insulator 4-96 [CONFIDENTIAL ] QOSMIO F60 Maint enance Man ual (960-79 6.
[CONFIDENTIAL] Appendices.
Appendices App-ii [CONFIDENTIAL] Qosm io F60 Series Maintenance Manual (960-796).
Appendices Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] App-iii Appendix Content s Appendix A Handling the LCD Module ........................................................................... A-1 Appendix B Board Layout ............
Appendices App-iv [CONFIDENTIAL] Qo smio F60 Series Maintenance Manual (960-796) C.19 CN9510 RGB interface connector (12-pin) ........................................................ C-15 C.20 IS2100 MEDIA BRIDGE interface connector (45-pin) .........
Appendices Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] App-v E.2 United States (US) Keyboard................................................................................. E-1 Appendix F W iring Diagrams ...........................
Appendices App-vi [CONFIDENTIAL] Qo smio F60 Series Maintenance Manual (960-796) Figures Figure B-1 System board (FLESY*) layout (front) ......................................................... B-1 Figure B-2 System board (FLESY*) layout (back) .....
Appendices Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] App-vii T able C- 11 USB interface connector (4-pin) .................................................................... C-12 T able C- 12 Bluetooth2 interf ace connector (10-pin) .
Appendices App-viii [CONFIDENTIAL] Qo smio F60 Series Maintenance Manual (960-796) T able C- 40 System interface connector (14-pin) ............................................................... C-25 T able C- 41 2nd Display interface connector (10-pin) .
Appendices Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] App-ix T able D-1 Scan codes (set 1 and set 2) ............................................................................. D-1 T able D-2 Scan codes with left Shift key .......
Appendix A Handling the LCD Module Appendices Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged duri ng assembly or disassembly. Observe the following precautions when handling the LCD module: 1.
Appendices Appendix A Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with co tton or a soft cloth. If it is still dirty, try breathing on the surface to create a light cond ensate and wipe it again. If the surface is very dirty, we recomme nd a CRT cleaning agent.
Appendix A Handling the LCD Module Appendices 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the m odule, so guard against damage from electrostatic discharge.
Appendices Appendix A Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage.
Appendix A Handling the LCD Module Appendices 10. If you transport the module, do not use pack ing material that c ontains epoxy resin (amine) or silicon glue (alcohol or oxide). These materials can release gas that can damage the panel’s polarization.
Appendices Appendix A Handling the LCD Module A-6 [CONFIDENTIAL ] Qosmio F60 Se ries Maintenance Manual (960-796).
Appendix B Boar d Layout Appendices Appendix B Board Layout B.1 System board (FLESY*) Front V iew Figure B-1 System board (FLESY*) layout (front) Qosmio F60 Series Maintenance M anual (960-796) [CONFI.
Appendices Appendix B Boar d Layout B-2 [CONFIDENTIAL] Qosmio F 60 Series Maintenance Manual (960-796) T able B-1 System board (FLESY*) connectors and ICs (front) Number Name CN1900 SA T A HDD interfa.
Appendix B Boar d Layout Appendices B.2 System board (FLESY*) Back V iew Figure B-2 System board (FLESY*) layout (back) Qosmio F60 Serie Maintenance Manual (960-796) [CONFIDENTIAL] B-3.
Appendices Appendix B Boar d Layout B-4 [CONFIDENTIAL] Qosmio F 60 Series Maintenance Manual (960-796) T able B-2 System board (FHNSY*) connectors and ICs (back) Number Name CN1400 Memory A connector .
Appendix B Boar d Layout Appendices B.3 USB/Sound board (FLEJK*) V iew (front) (back) Figure B-3 USB/Sound board (FLEJK*) layout (front/back) T able B- 3 USB/Sound board (FLEJK*) (FG5SN*) connector Nu.
Appendices Appendix B Boar d Layout B.4 T ouch Pad SW board (FLETB*) View (front) (back) Figure B-4 T ouch Pad SW board (FLETB*) layout (front /back ) T able B-4 T ouch Pad SW board (FLETB*) connector.
Appendix B Boar d Layout Appendices B.5 T ouch Pad En-SW board (FLETP*)View (front) (back) Figure B-5 T ouch Pad En-SW board (FLETP*) layout (front /back ) T able B-5 T ouch Pad En-SW board (FLETP*) c.
Appendices Appendix B Boar d Layout B.6 LED board (FLELE*) V iew (front) (back) Figure B-6 LED board (FLELE*) layout (front /back ) T able B-6 LED board (FLELE*) connector ( back ) Number Name CN9540 .
Appendix B Boar d Layout Appendices B.7 Power SW board (FLEPW*) V iew (front) (back) Figure B-7 Power SW board (FLEPW*)layout (front /back ) T able B-7 Power SW board (FLEPW*) connector ( back ) Numbe.
Appendices Appendix B Boar d Layout B-10 [CONFIDENTIAL] Qosmio F 60 Series Maintenance Manual (960-796).
Appendix C Pin Assignments Appendices Qosmio F60 Series Maintenance M anual (960-796) [CONFIDENTIAL] C- 1 Appendix C Pin Assignments System board (FLESY*) C.1 CN1400 Memory A connector(200-pin) Table C- 1 Memory A connector (200-pin) (1/3) Pin No. Signal Name Pin No.
Appendices Appendix C Pin Assignments C-2 [CONFIDENTIAL] Qosmio F 60 Serise Maintenance Manual (960-796) Table C-1 Memory A connector (200-pin) (2/3) Pin No.
Appendix C Pin Assignments Appendices Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] C-3 Table C-1 Memory A connector (200-pin) (3/3) Pin No.
Appendices Appendix C Pin Assignments C-4 [CONFIDENTIAL] Qosmio F 60 Serise Maintenance Manual (960-796) C.2 CN1410 Memory B connector (200-pin) Table C- 2 Memory B connector (200-pin) (1/3) Pin No.
Appendix C Pin Assignments Appendices Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] C-5 Table C-2 Memory B connector (200-pin) (2/3) Pin No.
Appendices Appendix C Pin Assignments C-6 [CONFIDENTIAL] Qosmio F 60 Serise Maintenance Manual (960-796) Table C-2 Memory B connector (200-pin) (3/3) Pin No.
Appendix C Pin Assignments Appendices Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] C-7 C.3 CN1900 SATA HDD interface connector (20-pin) Table C- 3 SATA HDD interface connector (20-pin) ピン No.
Appendices Appendix C Pin Assignments C-8 [CONFIDENTIAL] Qosmio F 60 Serise Maintenance Manual (960-796) C.5 CN1930 eSATA/USB interface connector (11-pin) Table C- 5 eSATA/USB interface connector (20-pin) Pin No.
Appendix C Pin Assignments Appendices Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] C-9 C.6 CN2600 PCI-E Mini CARD interface connector (52-pin) Table C- 6 PCI-E Mini CARD interface connector (52-pin) Pin No.
Appendices Appendix C Pin Assignments C-10 [CONFIDENTIAL] Qosmio F 60 Serise Maintenance Manual (960-796) C.7 CN2610 PCI-E Mini(TV) CARD interface connector (52-pin) Table C- 7 PCI-E Mini(TV) CARD interface connector (52-pin) Pin No. Signal Name Pin No.
Appendix C Pin Assignments Appendices Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] C-11 C.8 CN3230 Keyboard interface connector (34-pin) Table C- 8 Keyboard interface connector (34-pin) Pin No.
Appendices Appendix C Pin Assignments C-12 [CONFIDENTIAL] Qosmio F 60 Serise Maintenance Manual (960-796) C.10 CN4612 USB interface connector (4-pin) Table C- 10 USB interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name 1 USB2PS-E5V 2 ZUSBP5-E3N 3 ZUSBP5-E3P 4 GND 1T GND 2T GND 3T GND C.
Appendix C Pin Assignments Appendices Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] C-13 C.13 CN5300 LCD interface connector (40-pin) Table C- 13 LCD interface connector (40-pin) Pin No.
Appendices Appendix C Pin Assignments C-14 [CONFIDENTIAL] Qosmio F 60 Serise Maintenance Manual (960-796) C.14 CN6150 Speaker interface connector (4-pin) Table C- 14 Speaker interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name 1 SPOTR-PXN 2 SPOTR-PXP 3 SPOTL-PXP 4 SPOTL-PXN C.
Appendix C Pin Assignments Appendices Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] C-15 C.18 CN9550 WebCam interface connector (6-pin) Table C- 18 WebCam interface connector (6-pin) Pin No. Signal Name Pin No. Signal Name 1 GND 2 GND 3 ZUSB11-E3P 4 ZUSB11-E3N 5 P5V C.
Appendices Appendix C Pin Assignments C-16 [CONFIDENTIAL] Qosmio F 60 Serise Maintenance Manual (960-796) C.20 IS2100 MEDIA BRIDGE interface connector (45-pin) Table C- 20 MEDIA BRIDGE interface connector (45-pin) Pin No.
Appendix C Pin Assignments Appendices Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] C-17 C.21 CN9570 FELICA interface connector (6-pin) :Japanese model Only Table C- 21 FELICA interface connector (6-pin) Pin No. Signal Name Pin No. Signal Name 1 Q9570-1 2 ZUSBP9-E3N 3 ZUSBP9-E3P 4 GND 5 NC 6 GND 1T GND 2T GND C.
Appendices Appendix C Pin Assignments C-18 [CONFIDENTIAL] Qosmio F 60 Serise Maintenance Manual (960-796) C.24 IS2621 SIM Card ( BCAS, 3D card, other card ) interface connector (8-pin) Table C-24 SIM Card ( BCAS, 3D card, other card ) interface connector (8-pin) Pin No.
Appendix C Pin Assignments Appendices Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] C-19 C.27 CN4631 FLEJK*(USB/Sound board) interface connector (40- pin) Table C- 27 FLEJK*(USB/Sound board) interface connector (40-pin) Pin No. Signal Name Pin No.
Appendices Appendix C Pin Assignments C-20 [CONFIDENTIAL] Qosmio F 60 Serise Maintenance Manual (960-796) C.30 CN3242 FLELE*(LED board ) interface connector (10-pin) Table C- 30 FLELE*(LED board) interface connector (14-pin) Pin No. Signal Name Pin No.
Appendix C Pin Assignments Appendices Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] C-21 USB/Sound board (FLEJK*) C.31 CN6491 System board interface connector (22-pin) Table C- 31 System board interface connector (22-pin) Pin No. Signal Name Pin No.
Appendices Appendix C Pin Assignments C-22 [CONFIDENTIAL] Qosmio F 60 Serise Maintenance Manual (960-796) C.34 CN6070 Int-Mic interface connector (2-pin) Table C- 34 Int-Mic interface connector (2-pin) Pin No. Signal Name Pin No. Signal Name 1 IMICIN-PXP 2 GND C.
Appendix C Pin Assignments Appendices Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] C-23 Touch Pad SW board (FLETB*) C.36 CN9530 System interface connector (6-pin) Table C- 36 System interface connector (6-pin) Pin No. Signal Name Pin No.
Appendices Appendix C Pin Assignments C-24 [CONFIDENTIAL] Qosmio F 60 Serise Maintenance Manual (960-796) LED board (FLELE*) C.39 CN9540 System interface connector (10-pin) Table C- 39 System interface connector (10-pin) Pin No.
Appendix C Pin Assignments Appendices Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] C-25 Power SW board (FLEPW*) C.40 CN3410 System interface connector (14-pin) Table C- 40 System interface connector (14-pin) Pin No. Signal Name Pin No.
Appendices Appendix C Pin Assignments C-26 [CONFIDENTIAL] Qosmio F 60 Serise Maintenance Manual (960-796).
Appendix D Keyboard Scan/Character Codes Appendices Qosmio F60 Series Maintenance Man ual (960-796) [CONFIDENTIAL] D-1 Appendix. D Appendix D Keyboard Scan/Character Codes D.1 Scan Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Cap No.
Appendices Appendix D Keyboard Scan/Character Codes D-2 [CONFIDENTIAL] Qosmio F60 Se ries Maintenance Manual (960 -796 ) Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Cap No.
Appendix D Keyboard Scan/Character Codes Appendices Qosmio F60 Series Maintenance Man ual (960-796) [CONFIDENTIAL] D-3 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Cap No.
Appendices Appendix D Keyboard Scan/Character Codes D-4 [CONFIDENTIAL] Qosmio F60 Se ries Maintenance Manual (960 -796 ) Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Cap No.
Appendix D Keyboard Scan/Character Codes Appendices Qosmio F60 Series Maintenance Man ual (960-796) [CONFIDENTIAL] D-5 Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Cap No.
Appendices Appendix D Keyboard Scan/Character Codes D-6 [CONFIDENTIAL] Qosmio F60 Se ries Maintenance Manual (960 -796 ) Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Cap No.
Appendix D Keyboard Scan/Character Codes Appendices Qosmio F60 Series Maintenance Man ual (960-796) [CONFIDENTIAL] D-7 Table D-5 Scan codes in overlay mode Code set 1 Code set 2 Cap No.
Appendices Appendix D Keyboard Scan/Character Codes D-8 [CONFIDENTIAL] Qosmio F60 Se ries Maintenance Manual (960 -796 ) Table D-7 No.126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Co m m o n* E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl* E0 46 E0 C6 E0 7E E0 F0 7E *: This key generates only make codes.
Appendix E Key Layout Appendices 4 Appendix E Key Layout 4.31 E.1 United Kingdom (UK) Keyboard Figur e E-1 UK keyboar d 4.31 E.2 United States (US) Keyboard Figur e E-2 US keyboar d Qosmio F60 Series .
Appendices Appendix E Key Layout E.3 Japan (JP) Keyboard 図 E-3 JP keyboar d E-2 [CONFIDENTIAL] Qo smio F60 Series Maintenance Manual (960-796).
Appendix E Key Layout TECRA 9100 Maintenance Manual ( 960-347) 3.
Appendix F W iring diagrams Appendices 4 Appendix F Wiring diagrams F.1 RGB Monitor Loopback Connector Figur e F-1 RGB Monitor Loopback Connector F.2 LAN Loopback Connector Figur e F-2 LAN Loopback Co.
Appendices Appendix F W iring diagrams F-2 [CONFIDENTIAL] Qosmio F60 Se ries Maintenance Manual (960-796).
Appendix G BIOS r ewrite pr ocedures Appendices Appendix G Appendix G BIOS Rewrite Procedures This Appendix explains how to rewrite th e system BIOS program when you update the system BIOS. Tools T o rewrite the BIOS, you need the following tool: BIOS/EC/KBC rewriting USB Flash Memory Rewriting the BIOS 1.
Appendices Appendix G BIOS r ewrite pr ocedures G-2 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796).
Appendix H EC/KBC r ewrite pr ocedures Appendices Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] H-1 Appendix H Appendix H EC/KBC Rewrite Procedures This Appendix explains how to rewrite th e EC/KBC system program when you update the EC/KBC system.
Appendix I Reliability Appendices Qosmio F60 Series Maintenance Man ual (960-796) [CONFIDENTIAL] I-1 Appendix I Reliability Appendix I Reliability The following table shows MTBF (Mean Time be tween Failures) in maxim um configuration. Table I-1 MTBF Time (hours) NB11P+ TV mod el 6267.
Appendices Appendix I Reliability I-2 [CONFIDENTIAL] Qosmio F60 Se ries Maintenance Manual (960-796).
デバイスToshiba 950-796の購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Toshiba 950-796をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはToshiba 950-796の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Toshiba 950-796の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Toshiba 950-796で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Toshiba 950-796を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はToshiba 950-796の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Toshiba 950-796に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちToshiba 950-796デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。