ToshibaメーカーA500の使用説明書/サービス説明書
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T OSHIBA Satellite A500/ Satellite Pro A500/ Satellite A500D/ Satellite Pro A500D series User's Manual.
User ’s Manual ii Copyright © 2009 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No p at ent liabili ty is assumed, with respect to the use of the information contained herein.
User ’s Manual iii WinDVD is a trademark of the Corel Corporations. Manufactured under licens e from Dolby Lab oratories. Dolby and the dou ble-D symbol are tradema rks of Dolby Labora tories. Dolby Home Theater is a trademark of Dolb y Laboratories.
User ’s Manual iv ■ Reorient or relocate the receiving an tenna. ■ Increase the separation between the equipment and receiver . ■ Connect the equipment into an outlet on a circui t different from that to which the receiver is connecte d. ■ Consult the deal er or an experie nced radio/TV technici an for help.
User ’s Manual v VCCI Class B Information Import ant Safety Information for Computers with TV tuner IEC60950-1/EN60950-1 Information tech nology equipment - Safety - Coaxial cable connection to this.
User ’s Manual vi Network Com patib ility St atement This product is designed to work with, and is compatible with the following networks. It has been tested to and found to conform with the add itional requirements conditional in EG 201 121.
User ’s Manual vii A05-0025001 Made In China N723Z218 TE-A22/K012-04-0422 02375/POSTEL/2007 POSTEL Type Approved No.:ESD-CPE-0400760 E253445 TE-2004/175 No.
User ’s Manual viii Pursuant to FCC CFR 47, Part 68: When you are ready to install or use the modem, call your local telephone company and give them the following information: ■ The telephone number of the line to which you will connect the modem ■ The registration number t hat is located on the device.
User ’s Manual ix Disconnection If you should ever decide to permane ntly disconnect your mode m from its present line, please call the te lephone company and let them know of this change.
User ’s Manual x 2. The user manual of analog equipment must contain the equipment’s Ringer Equivalence Numb er (REN) and an explanation notice simi lar to the following: The Ringer Equivalen ce Number (REN) of the modem can vary - for the REN, please refer to the modem' s label.
User ’s Manual xi Notes for use of this device in New Zealand ■ The grant of a T elepermit for a device in no way indicates T elecom acceptance of responsibility for the correct operation of that device under all operating conditions.
User ’s Manual xii ■ When used in Auto Answer mode, the S0 register must be set with to a value of either 3 or 4. This ensures: ■ a person calling your modem will hear a short burst of ringing before the modem answers. This confirms that the call has been successfully switch ed through the n etwork.
User ’s Manual xiii The T elepermit label may also be shown on the packaging of the prod uct and in the sales literature, as require d in PTC 100. The charge for a T elepermit assessment is $337.50. An additional charg e of $337.50 is payable w here an asse ssment is based on reports against non-T elecom New Zealand S pecifica tions.
User ’s Manual xiv Disposing of the computer and the computer's batteries ■ Discard this compu ter in acco rdance with appli cable laws and regulations. For further information, cont act y our local government. ■ This computer contains rechargeable batteries.
User ’s Manual xv LUOKAN 1 LASERLAI TE APP AREIL A LASER DE CLASSE1 KLASS 1 LASER APP ARA T Before it is shipped, the Class 1 Laser is certified to meet th e United S tates Chapter 21 S tandards of the De partment of Health and Human Se rvices (DHHS 21 CFR).
User ’s Manual xvi HLDS G T20N/G T20F T oshiba Samsung TS-L633C/TS-L633 Y Location of the required label COMPLIES WITH FDA RADIA TION PERFORMANCE ST ANDARDS, 21 CFR SUBCHAPTER J.
User ’s Manual xvii BD Writer Driv e Panasonic UJ240EB ■ The BD Writer drive employs a lase r system. T o ensure proper use of this product, please read th is instruction manual carefully and re tain for future reference. Should the unit ev e r require maintenance, contact an authorized service location.
User ’s Manual xviii BD Combo Panasonic UJ141EB/BD-R/RE UJ240EB with Labelflash TM ■ The BD Combo/BD-R/RE drive empl oys a laser system. T o ensure proper use of this pro duct, please read this instruction ma nual carefully and retain for future reference.
User ’s Manual xix TEAC DVD Super Multi DV -W28S-V/DV -W28S-S ■ The DVD Super Multi dr ive employs a laser system. T o ensure proper use of this pro duct, please read thi s instruction manual care fully and retain for future refere nc e. Should the unit ever require maintenance, contact an authorized service location.
User ’s Manual xx International precautions CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT .” T o use this model properly , read the instruction manual carefully a nd keep this manual for your future reference.
User ’s Manual xxi OBS! Apparaten innehåller laserkomponent som avger laserstråini ng överstigande gränsen för laserkl ass 1. V AROITUS. Suojakoteloa si saa avata. Laite sisältää laserdiodin, joka lähetää näkymätöntä silmilie vaaral lista lasersäteilyä.
User ’s Manual xxii T able of Content s Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User ’s Manual xxiii Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Special f eatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14 TOSHIBA V alue Added Package .
User ’s Manual xxiv Cleaning the comput er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-53 Moving the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-54 Heat dispersal . . . . . . . .
User ’s Manual xxv Memory (Main System) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2 Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3 SSD/HDD drive cap acity . .
User ’s Manual xxvi Preface Congratulations on your purchase of the TOSHIBA Satellite A500/Satellite Pro A500/ Satellite A500D/Satellite Pro A500D se ries computer .
User ’s Manual xxvii Preface Chapter 4, Operating Basics , includes tips on care of the computer and on using the touchpad, the fingerpri nt sensor , optical disc drive, Audio/Video controls, the web camera, the microphone , the internal modem, w ireless communication and LAN.
User ’s Manual xxviii Preface Key operation Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign ( + ). For example, CTRL + C means you must hold down CTRL and at the same time press C .
User ’s Manual xxix General Precautions TOSHIBA computers are designed to optimize safety , minimize strain and withstand the rigors of portability . Ho we ver , certain precautions should be observed to further reduce the risk of personal injury or damag e to the computer .
User ’s Manual xxx General Precautions T o keep your comp uter in prime ope rati ng cond ition, protect your work area from: ■ Dust, moisture, and direct sunlig ht. ■ Equipment that generate s a strong electromagnetic field, such as stereo speakers (other tha n speak ers that are connected to the computer) or speakerphones.
User ’s Manual xxxi General Precautions Mobile phones Please be aware that the use of mob ile phones can inte rfere with the aud io system. The operation of the computer wil l not be impa ired in any way , but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use.
User ’s Manual 1-1 Chapter 1 Introduction This chapter provides an equipment checkli st, and it identifies the computer ’s features, options and accessories. Equipment checklist Carefully unpack your comp uter , taking care to save the b ox and packaging materials for future use.
User ’s Manual 1-2 Introduction Sof twar e The following Wi ndows operating syst em and utility so ftware are pre- installed. ■ Windows 7 ■ Modem Driver (Can be used only for Modem models) ■ B.
User ’s Manual 1-3 Introduction Documentation ■ TOSHIBA Satellite A500/Sate lli te Pro A500/ Satellite A500D/Satellite Pro A500D series Portable Personal Computer User’s Manual (User ’s Manual.
User ’s Manual 1-4 Introduction Memory Slots PC3-8500/PC2-6400 1 GB, 2 GB or 4 GB memory modules can be installed in the two memory slots of below models: Mobile Intel ® GM45 Express Chipset model/.
User ’s Manual 1-5 Introduction Vi deo RAM Video RAM depends on the model you purchased. Mobile Intel ® GM4 5/GL40/HM55 Express Chipset model: Video RAM cap acity shares with main memory , and the proportion depe nds on Dynamic Video Memory T echnology .
User ’s Manual 1-6 Introduction Disks Hard disk dr ive or Solid st ate drive This computer is equipped with the following types of Solid S tate Drive (SSD), hard disk drive (HDD).
User ’s Manual 1-7 Introduction Optical disc drive DVD Super Multi drive The drive reads DVD-ROM's at a maximum 8x speed and CD-ROM's at a maximum 24x speed, and writes CD-R's at u p .
User ’s Manual 1-8 Introduction BD Writer drive The drive reads BD-ROM's at a maximum 6x speed and DVD-ROM's at a maximum 8x speed and CD-ROM's at a maximum 24x speed, and writes CD-R.
User ’s Manual 1-9 Introduction BD-Combo drive The drive reads BD-ROM's at a maximum 6x speed and DVD-ROM's at a maximum 8x speed and CD-ROM's at a maximum 24x speed, and writes CD-R&.
User ’s Manual 1-10 Introduction Keyboard Pointing Device Power Ports Built-in The internal keybo ard provides dedicated curso r control overlay keys, and Keys. The keyboard is compatible with the IBM ® enhanced keyboard. Refer to Chapter 5, The Keybo ard , for details.
User ’s Manual 1-1 1 Introduction Slots Multimedia ExpressCard ™ The internal ExpressCar d slot is a Universal slot. This slot supports ExpressCard/54 an d ExpressCard/34 modules.
User ’s Manual 1-12 Introduction Headphone (S/PDIF) jack This jack lets you connect digital speakers or a stereo headphone (16 ohm minimum). When you connect a digital speaker or h eadphones, the internal spea ker is automa tically disabled.
User ’s Manual 1-13 Introduction Communications Modem Some models are equi pped with the integrated modem. The integrated modem provides capability for data and fax communications that support the V .90 (V .92) standards and includes a modem jack for connection to the telephone line.
User ’s Manual 1-14 Introduction Security Software The computer's internal disp lay panel supports high-resolution video graphics and can b e set to a wide range of viewing angl es for maximum comfort and readability .
User ’s Manual 1-15 Introduction HDD automatic power off *1 This feature au tomaticall y cuts off power to the hard disk drive when it is not accessed for a specified time, with pow er being restored when the hard disk drive is next accessed. This can be specified in the Power Opti ons.
User ’s Manual 1-16 Introduction TOSHIBA HDD Protection This feature uses the acceleration sen sor built in the computer to detect vi bration and shocks, and automatically moves the hard disk drive’s read/write head to a safe position in order to reduce the risk of damage tha t could be caused by head-to-disk contact.
User ’s Manual 1-17 Introduction T OSHIBA V alue Added Package This section describes the TOSHIBA Component features pre-installed on the computer . TOSHIBA Power Saver TOSHIBA Power Saver provides you with the features of more various power supply managements.
User ’s Manual 1-18 Introduction Utilities and Applications This section describes the pre-installed uti lities that come with the computer and details how to start them. For further information on th eir operation, please refer to each utility's online manu al, help files or README.
User ’s Manual 1-19 Introduction TOSHIBA Assist TOSHIBA Assist is a graphical user interface that provides access to specific tools, utiliti es and applications that make the use and con figuration of the computer easier .
User ’s Manual 1-20 Introduction TOSHIBA USB Sleep and Charge Utility This utility is able to either enable or disable the USB sleep and Charge functi on. This utility shows the posit ions of USB ports that support the USB sleep and Charge function and displays the battery's remaining capacity .
User ’s Manual 1-21 Introduction WinDVD BD for TOS H I B A This sof tware is provided for playback of Blu -ray Disc. It has an on-screen interface and fu nctions. Click Start → All Programs → InterV ideo WinD VD → WinDVD BD for TOSHIBA . Window s Mobility Center This section describes the Windows Mobility Center .
User ’s Manual 1-22 Introduction Options Y ou can add a number of options to make your computer even more powerful and con venient to use. The foll owing options are available: Memory expan sion A 1GB, 2GB or 4GB memory module PC3-8500/PC2-6400 can easily be installed in the computer .
User ’s Manual 2-1 Chapter 2 The Grand T our This chapter identifies the vari ous components of your computer . Become familiar with each component before yo u operate the computer . Front with the display closed The following figure shows the computer ’s front with it s display panel in the closed position.
User ’s Manual 2-2 The Grand T our Infrared receiver window This is a sensor window that receives signals from the remote control which is provided with your computer. Wireless communication switch Slide this switch to the right to turn on Wireless LAN and Bluetooth functi ons.
User ’s Manual 2-3 The Grand T our Lef t side The following figure shows the comp uter's left side. Figure 2-2 The left side of the computer 1. Universal serial bus (USB 2.0) port 2. Cooling vent s *3. External monitor port 4. LAN jack *5. HDMI out port 6.
User ’s Manual 2-4 The Grand T our External monitor port This port allows you to connect an external monitor to the computer . LAN jack This jack lets you connect to a LAN.
User ’s Manual 2-5 The Grand T our eSA T A/USB combo port This Universal Serial Bus port, which complies to the USB 2.0 standard, is provided on the lef t hand side of the comput er . The por ts with the ic on ( ) has USB Sleep and Charge function .
User ’s Manual 2-6 The Grand T our Right side The following figure shows the comp uter ’s right side. Figure 2-3 The right side of the computer *1. Optical disc drive (tray) 2. Universal Serial Bus (USB 2.0) port *3. Modem jack 4. DC IN 19V jack 5.
User ’s Manual 2-7 The Grand T our Universal Serial Bus (USB 2.0) por t T wo Uni versal Serial Bus ports, which comply with the USB 2.0 standard, are provided on the right side of the computer . Modem jack The modem jack al lows you use to att ach a modular cable in order to connect the internal modem directly to a telephone line.
User ’s Manual 2-8 The Grand T our Underside The following figure shows the undersi de of the computer . Y ou should ensure that the disp lay is closed befo re the computer is turned over to avoid causing any damage. Figure 2-4 The underside of the computer 1.
User ’s Manual 2-9 The Grand T our Battery safety lo ck Slide this latch into its 'Unlock' posi tion in order to release the battery pack and prepare for removal. Battery release latch Slide and hold this latch into its 'Unlock' position in order to release the battery pack.
User ’s Manual 2-10 The Grand T our Front with the display op en This section shows the computer with the display panel open. In order to open the display , lift the display panel up and position it at a comfortable viewing angle for you. Figure 2-5 The front of the T ouch Pad model w ith the display open 1.
User ’s Manual 2-1 1 The Grand T our Power button Press this button to turn the computer's power on and off. Stereo speakers The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, gene rated by the system.
User ’s Manual 2-12 The Grand T our Display screen Please be a ware that, when the computer is operating on the AC adaptor , the image displayed on the internal screen will be somewhat brighter t han when it operates on battery power . This difference in brightness levels is intended to save power when opera ting on batteries.
User ’s Manual 2-13 The Grand T our Web Ca me r a L ED The Web Camera LED glows when the Web Camera is operating. Please remove the protecti ve plastic-film before using the Web Camera. LCD Sensor switch This switch senses when the display panel is either closed or opened and activates the Panel Power Off/On feature as appropriate.
User ’s Manual 2-14 The Grand T our Function buttons Seven butto ns are provided with som e models. Figure 2-6 Front operation panel Available for use: Eco, CD/DVD/BD, Play/Pa use, Previous, Next, Mute, V olume Do wn, V olume Up. These buttons allow you to manage a udio/video, run applications and access utilities.
User ’s Manual 2-15 The Grand T our System indicators The LED system indicators for specif ic computer operations glow when those operations are in progress. Figure 2-7 System indicators DC IN The DC IN indicator normally glow s white when power is being correctly supplied from the AC power adaptor .
User ’s Manual 2-16 The Grand T our Keyboard indicators The following figures show the position s of the CAPS LOCK indicator and the T ouchpad Enable/Disable button. Figure 2-8 Keypad indicators CAPS LOCK This indicator glows green when lette r keys are locked into their uppercase format.
User ’s Manual 2-17 The Grand T our Optical disc drives The computer is configured with a DVD Super Multi drive or BD writer or BD-Combo drive. A Serial A T A inte rface controller is used for 12cm(4.72") and 8cm(3.15") (Tray ODD) and 12 cm(4.
User ’s Manual 2-18 The Grand T our W ritable discs This section describes the types of writ able CD/DVD/BD discs. Check the specifications of your d rive to see the types of discs it can write. Use TOSHIBA Disc Creator to write compact discs. Please r efer to Chapter 4, Operating Basics for furthe r informa tion.
User ’s Manual 2-19 The Grand T our BD-W riter drive The full-size BD-Writer drive mo dule lets you record data to writable CD/DVD/BD discs as well as run either 12 cm (4.72") or 8 cm (3.15") for T ray type CD/DVD /BDs without using an adaptor .
User ’s Manual 2-20 The Grand T our DVD Supe r Multi drive The full-size DVD Super Multi drive module al lows you to record data to recordable CD's and DVD's as well as run 12cm(4.72") and 8cm(3.15") (for T ray type) or 12cm (4.72" ) (for Slot type) CD's and DVD's without using an adaptor .
User ’s Manual 2-21 The Grand T our Remote Controller A remote controller , which is provided with some model s, enables you to perform some functio ns of your computer from a dist ant location.
User ’s Manual 2-22 The Grand T our Full Size Re mote Contro ller Figure 2-9 Full Size Remote Controller a d h f j l q r n u e c g i m t k s b o p y w x z 1. Power 2. Access indicator 3. Record 4. S top 5. Pause 6. Play 7. REW (Rewind) 8. FWD (Fast Forward) 9.
User ’s Manual 2-23 The Grand T our Power S tarts or terminates the operating system. This button functions like the Power button of your computer . By default, the Sleep Mode is equivalent to the Power Off state of your computer . T o change the setting, click Start , select Control panel → System and Security → Power Options .
User ’s Manual 2-24 The Grand T our OK Select s the desire d action or window option. It acts like the ENTER Key . If watching TV in full screen mode, pressing OK switches back to the previous viewed channel. Press again to toggle back. It acts the same way as a Jump button on some TV remote controls.
User ’s Manual 2-25 The Grand T our Slim Siz e Remote C ontroller Figure 2-10 Slim Size Remote Controller Red, Green, Y ellow and Blue buttons It jumps to a registration link. These buttons are not provided with some models. Te l e t e x t S tarts or terminates the T eletext mode.
User ’s Manual 2-26 The Grand T our CD/DVD/BD Pressing this button wi ll launch an application program th at allows you to watc h a DVD, a BD or listen to a CD. Pressing this button while the computer is on or in Sleep Mode, will launch Media Center .
User ’s Manual 2-27 The Grand T our Using the Remote Contro ller Some computers include a remote contro l unit, which allo ws you to control some of your computer ’s functions from a distant location. Operational ran ge of the Remote C ontroller Point the Remote controller at your computer and press a button.
User ’s Manual 2-28 The Grand T our Figure 2-1 1 Ope rational range of the remote control * The appearance of the provided Re mote Controller may vary from mod el to model. Even if the remote controller is wi thin the effective range as describe d above, it may malfunction or not work correctly in the following cases.
User ’s Manual 2-29 The Grand T our Inst alling/Remo ving batteries Be sure to install the provided CR2016 type batteries before usin g the remote controller .
User ’s Manual 2-30 The Grand T our Inst alling the batteries 1. Open the battery cover on the back of the Remote Controller. Slide the cover in the direction of the arrow to remove the cover . Figure 2-12 Opening the battery cover 2. Insert the batteries in place.
User ’s Manual 2-31 The Grand T our Replacing the b atteries When the batteries in the Remote Controller reach the end of their life, th e Remote Controller may not operate correctly or work only within a short distance from your computer . In this instance, you should purchase new batteries and replace the discharged ones.
User ’s Manual 2-32 The Grand T our Figure 2-17 Inserting the battery 3. Close the battery cove r . Close the cover securely until it clicks. Figure 2-18 Closing the battery cover Replacing the b attery 1. Open the battery cover on the back side of the remote contro ller .
User ’s Manual 2-33 The Grand T our Figure 2-20 Inserting a Slim size remote controller 3. Press a Slim size remote controller gently to ensure a firm connection is made. Removing a Slim size remote controller T o remove a Slim size remote controller , fol low the steps as detailed below: 1.
User ’s Manual 2-34 The Grand T our AC adaptor The AC adaptor can automat ically adjust to any voltage rang ing from 90 to 264 volts and to a freque ncy of either 47 o r 63 hertz, enablin g you to use this computer in almost any countr y/region. The adaptor converts AC power to DC power and reduces the voltage supplied to this computer .
User ’s Manual 3-1 Chapter 3 Getting S t arted This chapter provides basic information to start using your computer . It covers the following topics: ■ Connecting the AC adaptor ■ Opening the di.
User ’s Manual 3-2 Getting S tarted Connecting the AC adaptor Attach the AC adaptor when you need to cha rge the battery or you want to operate from AC power . It is also th e fastest way to get started, because the battery pack will need to be charged before you can operate from battery power .
User ’s Manual 3-3 Getting S tarted ■ Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specif ied by TOSHIBA to avoid any risk of fire or other damage to the computer . Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resultin g in serious injury .
User ’s Manual 3-4 Getting S tarted 1. Connect the power cord to the AC adaptor . Figure 3-1 Connecting the power cord to the AC adap tor (2-pin plug) Figure 3-2 Connecting the power cord to the AC adap tor (3-pin plug) 2. Connect the AC adaptor' s DC output plug to the DC IN 19V jack on the right side of the computer .
User ’s Manual 3-5 Getting S tarted Opening the display The display panel can be opened to a wide range of angles for optimal viewing. While holding down th e palm rest with one hand so that the mai.
User ’s Manual 3-6 Getting S tarted ■ When opening the panel, please be careful not to fo rce it beyond the point where it moves easily . ■ Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage.
User ’s Manual 3-7 Getting S tarted T urning on the power This section describes how to turn on the power - the Po wer indicator li ght will then indicate the st atus. Please refer to t he Monitoring of power condition section in Chapter 6, Power and Power-up Modes for more information.
User ’s Manual 3-8 Getting S tarted T urning off the power The power can be turned off in one of three modes, either Shut Down Mode, Hibernation Mode or Sleep Mode.
User ’s Manual 3-9 Getting S tarted Benefits of Hibernation Mode The Hiberna tion Mode feature provi des the following ben efits: ■ Saves data to the hard disk drive when the computer automatically shuts down because of a low battery condition. ■ Y ou can return to your previo us working environment immediately when you turn on the computer .
User ’s Manual 3-10 Getting S tarted Sleep Mode If you have to interrupt your work, you are able to tu rn off the power without exiting from your software by placing the computer into Sleep Mode.
User ’s Manual 3-1 1 Getting S tarted Executing Sleep Mode Y ou can e nter Sleep Mode in one of four ways: ■ Click Start then click the arrow button ( ) in the power manageme nt button ( ) and select Sleep from the menu. ■ Close the display panel.
User ’s Manual 3-12 Getting S tarted Rest arting the computer Certai n conditions requi re that you reset the computer , for example if: ■ Y ou ch ange certain computer settings. ■ An error occurs and the computer does not respond to your keyboard commands.
User ’s Manual 3-13 Getting S tarted Creating Optical Reco very Discs This section describes how to create Recovery Discs. A recovery image of the software on your computer i s stored on the hard disk drive, and can be copied to DVD media by using the following steps: 1.
User ’s Manual 3-14 Getting S tarted Restoring the pre-in stalled sof tware from the Recovery hard disk drive A portion of the total hard disk dr ive space is configured as a hidden recovery partition. This p artition stores files which can be used to restore pre-installed software in the event of a problem.
User ’s Manual 3-15 Getting S tarted Restoring the pre-inst alled softw are from your created Recovery Discs If the pre-installed files are damaged , you are able to either use the Recovery Discs you have created or the hard disk drive recovery proce ss to restore the computer to the state it was in when you originally received it.
User ’s Manual 4-1 Chapter 4 Operating Basics This chapter describes the basic operations of your computer an d highlights the precautions that should be taken when using it. Using the T ouch Pad T o use the T ouch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go.
User ’s Manual 4-2 Operating Basics T ouch Pad Gesture There are four convenient gestures th at make u sers operate the system easier and faster . ChiralMotion Y ou can scroll vertically and horizontal ly . T o ena ble these features, select the Enable vertical scrolling and Enable horizo ntal scrolling check boxes.
User ’s Manual 4-3 Operating Basics The T ouchpad Enable/Disable button belo w the spacebar allows you to turn off the touchpad while using a mouse. Press the button again to en able the touchpad. Using the Fingerprint Sensor This product has a fingerp rint utility installed for the purpose of enrolling and recognizing fingerprints.
User ’s Manual 4-4 Operating Basics Figure 4-2 Slide the finger over the recognition sensor Point s to note about the Fingerprint Se nsor Failure to follo w these guidelines might result in (1 ) damage to the se nsor or cause sensor failure, (2) finger reco gnition problems, or lower finger recognition success rate.
User ’s Manual 4-5 Operating Basics ■ W ash and dry your hands thoroughl y . ■ Remove static electricity from y our fingers by touching any metal surface. S tatic electricity is a common cause of sensor failures, especially when the weather is dry .
User ’s Manual 4-6 Operating Basics Fingerprint sensor limit ations ■ The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint. ■ A warning message will be displayed when recognition is abnormal or recognition is not successful within a fixed duration .
User ’s Manual 4-7 Operating Basics 3. The " Enroll " screen is displa yed. Click the non-en rolled finger icon above the finger and click Ne xt . 4. The note for enrollment operation scre en is displayed. Confirm the message and click Next .
User ’s Manual 4-8 Operating Basics Windows Logon via Fingerprint Authen tication In place of the usual Windows logo n by ID and password, fingerpri nt authentication also allo ws logon to Window s. This is useful especially when ma ny users are using the PCs, as user selection can be skipped.
User ’s Manual 4-9 Operating Basics Fingerprint Single Sign -on Feature General The Single Sign-On is a feature that allows the user to complete the authentication for both th e User Password (and opti onally , the HDD user and Supervisor passwords) and logging on to Windows using only one fingerprint authentica tion when booting u p.
User ’s Manual 4-10 Operating Basics Fingerprint utili ty limitations TOSHIBA does not guarantee that the fi ngerprint utility technology will be completely secure or error-free. TOSHIBA does not guarantee that the fingerprint utility will accurately scree n o ut unauthorized users at all times.
User ’s Manual 4-1 1 Operating Basics ■ When "USB Sleep and Charge func tion" is set to [Enabled], USB bus power (DC5V) will be supplied to compatible ports even when the power of the computer is turned OFF . USB bus power (DC5V) is similarly supplied to the external devices which are connected to the compatible ports.
User ’s Manual 4-12 Operating Basics St arting the USB Sleep an d Charge Utility T o start the utility , click Sta rt → All Programs → TOS HI B A → Utilities → USB Sleep and Charge ; or Control Panel → TOSHIBA USB Sleep a nd Charge .
User ’s Manual 4-13 Operating Basics ■ Use the DVD playback applicat ion to view DVD-Video discs. ■ Use only round standard (12cm) disc with this sl ot ODD. Any other size or shape disc may not be able to be removed from the slot and may damage the system as well as the disc.
User ’s Manual 4-14 Operating Basics Loading discs ■ Tr a y O D D T o load CD/DVD/BD's, follow the steps as listed below and refe r to figures 4-4 to 4-6. 1. When the computer's power is on, press the eject button to open the disc tray slightly .
User ’s Manual 4-15 Operating Basics 3. Lay the CD/DVD/BD, label side up, in the disc tray . Figure 4-5 Inserting a CD/DVD/ BD 4. Press the center of t he CD/DVD/BD gently until yo u feel it click into place on the center sp indle. The disc sho uld be slightly below the top of the spindle and flush with the sp indle base.
User ’s Manual 4-16 Operating Basics ■ Slot ODD T o load CD/DVD's, follow the steps as listed below and refer to following figures. 1. When the computer's power is on, insert CD/DVD into the ODD directly . Removing discs ■ Tr a y O D D T o remove a CD/DVD/BD, follow the steps as listed below .
User ’s Manual 4-17 Operating Basics 2. The CD/DVD/BD media will extend slig htl y over the sides of the disc tray in order that you can hold it. Gras p it care fully by its edges and lift it vertically off of the central spind le and out of the tray .
User ’s Manual 4-18 Operating Basics Lock Time Settings f or Optical Drive Auto Lock This sets the amount of time required to pass before the optical disc drive eject button unlocks when the Computer detects vibration or other shock. 1. Right click on the Optical Drive Power icon on the T askbar .
User ’s Manual 4-19 Operating Basics Function buttons This section describes the Function b uttons. Seven butto ns are provided with som e models. Figure 4-8 Function button W ri ting CD/ DVD/BD on .
User ’s Manual 4-20 Operating Basics Import ant message Before you write or rewrite to an y of the media supported by the DVD Super Multi drive or BD drive, please read and follow all of the setup an d operating instructions in this section.
User ’s Manual 4-21 Operating Basics BD-Combo drive CD-R: T AIYO YUDEN CO., Ltd. MITSUBISHI KAGAKU MEDIA CO., L TD. Hitachi Maxell,Lt d. CD-RW: (Multi-Speed and High-Speed) MITSUBISHI KAGAKU MEDIA CO., L TD. CD-RW : (Ultra-Speed) MITSUBISHI KAGAKU MEDIA CO.
User ’s Manual 4-22 Operating Basics BD Writer drive CD-R: T AIYO YUDEN CO., Ltd. MITSUBISHI KAGAKU MEDIA CO., L TD. Hitachi Maxell,Lt d. CD-RW: (Multi-Speed and High-Speed) MITSUBISHI KAGAKU MEDIA CO., L TD. CD-RW : (Ultra-Speed) MITSUBISHI KAGAKU MEDIA CO.
User ’s Manual 4-23 Operating Basics ■ If the disc is poor in quality , or is dirty or damaged, wr i ting or rewriting errors may be noted - ensure that you check a ll discs for dirt or damage before you use them.
User ’s Manual 4-24 Operating Basics ■ When multiple drives that can write data to discs are connected, be sure that you do not write to or delete data from the wrong drive. ■ Be sure to connect the AC adaptor to the comp uter before you write or rewrite any in formation.
User ’s Manual 4-25 Operating Basics ■ Install, remove or connect external devices, including such items as a SD/SDHC memory card, miniSD/m icroSD Card, ExpressCard, Memory S tick/Memory S tick PRO/Memory S tick PRO Duo, xD picture card, MultiMediaCard, USB device, external monitor, i.
User ’s Manual 4-26 Operating Basics TOSHIBA Disc Creator Please be aware o f the follow ing limitations when you use the TOSHIBA Disc Creator: ■ DVD Video cannot be created using TOSHIBA Disc Creator . ■ DVD Audio cannot be created using TOSHIBA Disc Creator .
User ’s Manual 4-27 Operating Basics ■ Y ou ca nnot partially delete any data written to a CD-R W , DVD-RW or DVD+RW disc. Data V erification T o verify that data has been written or rewrit ten correctly to a data CD/DVD/BD you should follow the steps below before you begin the write/rewrite process: 1.
User ’s Manual 4-28 Operating Basics How to make a DVD-V ideo Method 1: Simplified steps for maki ng a DVD-Video from adding video source: 1. Click Start → All Programs → DVD MovieFacto ry for TOSHIBA → DVD MovieFactory Launcher to launch DVD MovieFacto ry .
User ’s Manual 4-29 Operating Basics Important information for use Note the following limitations when you write Video DVD: 1. Editing digital video : ■ Log in with Administrator rights to use DVD MovieFacto ry . ■ Make sure that your computer is ru nning on AC power when using DVD MovieFac tory .
User ’s Manual 4-30 Operating Basics 3. About S traight to Disc: ■ There is no support to record on DVD-R/+ R disc ■ There is no support to record DVD+VR format by HDV ■ HDV support is l imited to burn DVD-Video only ■ DVD-VR format is not supported to add Menu 4.
User ’s Manual 4-31 Operating Basics ■ Do not lock the computer using the Windows logo () + L keys or the Fn + F1 keys when running the "TOSHIBA DVD PLA YER". Display Devices & Audio 1. "TOSHIBA DVD PLA YER" will only ru n when "Colors" is set to "T rue Color (32 bit)".
User ’s Manual 4-32 Operating Basics 2. T ouch the CD/DVD p anel on the Front operation pa nel. Or select Start → All Programs → T OSHIBA DVD PLA YER to start "T OSHIBA DVD PLA YER". Operating TOSHIBA DVD PLA YER Notes on Using "TOSHIBA DVD PLA YER".
User ’s Manual 4-33 Operating Basics ■ Do not playback Blu-ray Disc while recording television programs using "Windows Media Center " "My TV" or other applications. Doing so may cause Blu-ray Disc playback or television program record ing errors.
User ’s Manual 4-34 Operating Basics 7. If your CD's, DVD's or BD's become dusty or dirty , wipe them with a clean dry cloth from the center hole outwards - do not wipe in a circular direction.
User ’s Manual 4-35 Operating Basics Sound system This section describes some of the audio control functions. Adjusting System V olume Y ou can control the o verall level of sound using Windows V olume Mixer . T o launch V olume Mixer, follow the steps below .
User ’s Manual 4-36 Operating Basics ■ Microphone is the default input device . It should be selected when using the computer ’s internal microphone or an external microphone connected to the Microphone jack to record sound.
User ’s Manual 4-37 Operating Basics Using the web camera Some models are e quipped with a Web Camera. Web Camera is a device that allows you to record video or take photographs with your compute r . Y ou can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger .
User ’s Manual 4-38 Operating Basics Using TOSHIBA W eb Camera Appli cation TOSHIBA W eb Camera App lication is pre-configured to start when yo u turn on Windows ® 7; if you need to restart it go to Star t → All Programs → TOS HI BA → Utilities → W eb Camera Applic ation .
User ’s Manual 4-39 Operating Basics Using TOSHIBA Face Recognition This feature uses a face verification lib rary to verify the face data of users when they log in Windows. Th e user can thus avoid having to enter a password or the like, which makes the login process easier .
User ’s Manual 4-40 Operating Basics Disclaimer T oshiba does not guarantee that the face recognitio n utility technology will be completely secure or error-free. T oshiba does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times.
User ’s Manual 4-41 Operating Basics 8. Registration will end after you have repeatedly moved your neck left, right, down and up. When the register succeeds, below message will be di splayed on the screen: " Registration successful. Now we 'll do the verification test.
User ’s Manual 4-42 Operating Basics Windows Logon via TOSHIBA Face Recognition This section explains how to login to Windows with TOSHIBA Face Recognition. T wo authenticati on modes are provided. ■ 1:N Mode Login screen: If the face authenticat ion tile is selected by default, you can log in without using the keyboa rd or mouse.
User ’s Manual 4-43 Operating Basics Modem This section describes how to connect and disconnect the internal modem to and from a telepho ne jack. Region selectio n T elecommunication regulati ons vary from one re gion to another , so yo u will need to make sure the internal modem’s settings are correct fo r the region in which it will be used.
User ’s Manual 4-44 Operating Basics 4. Select either a region from the regi on menu or a telephony lo cation from the sub-menu. ■ When you click a reg ion it becomes the modem's defaul t selection for any new dialing locations th at are created within the Window s Control Panel (Phone and Modem Optio ns).
User ’s Manual 4-45 Operating Basics Dialing Propertie s Y ou should select this item in order to display the diali ng properties. Connecting the m odular cable T o connect the modem's modular cable, follow the ste ps as detailed below: 1. Plug the end of the modular cable into the computer's modem jack.
User ’s Manual 4-46 Operating Basics TV T uner Use the My TV feature of Media Ce nter in Windows mode to watch TV programs or record them. Attach a TV T une r antenna to the tv tuner jack on the computer . The dimensions and shape of the TV antenna port vary for different regions.
User ’s Manual 4-47 Operating Basics 1. Save data, shutdown Windows and turn off the power . 2. Connect the antenna cable to the TV antenna port of your computer . Figure 4-12 Connecting the antenna cable Wireless com munications The computer's wireless communicat ion function supp orts both Wireless LAN and Bluetooth devices.
User ’s Manual 4-48 Operating Basics Wireless LAN The Wireless LAN is compatible wit h other LAN systems based on Direct Sequence S pread S pectrum/Orthogona l Frequency Division Multiplexing radio technology that complies with the IEEE802.1 1 Wireless LAN standard.
User ’s Manual 4-49 Operating Basics Bluetooth wireless te chnology Bluetooth™ wireless technology eli mi nates the need for cables, such as desktop computers, between your PC and other electronic devices, example of printers and mobile phones.
User ’s Manual 4-50 Operating Basics Release Notes related to the Bluetooth ® Stack for Windows ® by TOSHIBA 1. Fax application software: ■ Please be aware that there is some fax application software that you cannot use on this Bluetooth TM S tack.
User ’s Manual 4-51 Operating Basics Wireless communication indicator The wireless communication indicator shows the status of the computer's wireless com munication function s.
User ’s Manual 4-52 Operating Basics Connecting the LAN cable T o connect the LAN cable, foll ow the steps as detailed below: 1. T urn off the power to the computer and to all external devices connected to the computer . 2. Plug one end of the cable into t he LAN jack.
User ’s Manual 4-53 Operating Basics Disconnecting the LAN cab le T o disconnect the LAN cable, follow the steps as det aile d below: 1. Pinch the lever on the connector in the computer ’ s LAN jack an d pull out the connector . 2. Disconnect th e cable from the L AN hub or router in the same manner.
User ’s Manual 4-54 Operating Basics Moving the computer While the computer i s designed for ru gged d urability you should exercise a few simple precautions when moving it in order to help ensure trouble-fre e operation.
User ’s Manual 4-55 Operating Basics Using the Hard Disk Drive (HDD) Protecti on This computer has a function fo r reduci ng the risk of damag e on the hard disk drive.
User ’s Manual 4-56 Operating Basics Different detection levels can be set depe nding on whether the computer is used as handheld or mobile usages, or whether it is used in a stable environment such as on a table in the workplace or at home.
User ’s Manual 5-1 Chapter 5 The Keyboard The computer's keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhance d keyboard functions can be performed on the computer .
User ’s Manual 5-2 The Keyboard Function keys: F1 … F12 The function keys (not to be confused with the special FN key) are the twelve keys at the top of your key board - these keys function differentl y from other keys.
User ’s Manual 5-3 The Keyboard Hot keys Hot keys (pressing FN + a function or ESC key) let you enable or disable certain features of the computer . Mute: Pressing FN + ESC turns the volume on and off. Lock: Pressing FN + F1 enters ''Lock computer mode''.
User ’s Manual 5-4 The Keyboard Brightness (Up) : Pre ssing FN + F7 increases the computer's displa y panel brightness in individual steps. Wireless: Pressing FN + F8 switches the active wireless device s if the wireless communication switch is switched on.
User ’s Manual 5-5 The Keyboard FN S ticky key Y ou can use the TOSHIBA Accessi bi lity Utility to make the FN key sticky , that is, you can press it once, release it, and then pres s an " F Number " key . T o start the TO SHIBA Accessibility utility , click Sta r t → All Programs → TOS HI BA → Utilities → Accessibility .
User ’s Manual 6-1 Chapter 6 Power and Power-up Modes The computer's power resources incl ude the AC adaptor and internal batteries. This chapter gives details on making the most effective use of these resources including charging and ch anging batteries, tips for saving battery power , and po wer-up modes.
User ’s Manual 6-2 Power and Power-up Modes T a ble 6-1 Power conditions continued Power indica tors As shown in the below table, the Battery , DC IN and Power indicators on the system indicator alert you to the computer ’s operating capability and battery charge status.
User ’s Manual 6-3 Power and Power-up Modes DC IN indicator Check the DC IN indicator to determine t he power status with the AC adaptor connected - the follow ing indi cator conditions shou ld be n.
User ’s Manual 6-4 Power and Power-up Modes Real T ime Clock battery The Real Time Clock (RTC) battery provides power fo r the internal real time clock and calendar function and also main tains the system configuration while the computer is turned off.
User ’s Manual 6-5 Power and Power-up Modes Care and use of the battery p ack The battery pack is a vita l compon ent of portable computing and, as such, taking proper care of it will help ensure a longer operating time on battery power as well as deli ver a longer life for you r battery pack.
User ’s Manual 6-6 Power and Power-up Modes Tim e The following table shows the approximate time required to fully charge a discharged battery . Battery charging notice The battery may not begin cha.
User ’s Manual 6-7 Power and Power-up Modes Repeat these steps two or three time s until the battery recovers no rmal capacity . Monitoring battery ca pacity Remaining battery power can be monitored using the following methods.
User ’s Manual 6-8 Power and Power-up Modes Ret aining data with power off When you turn off your computer with fully charged batteries, the batteries retain data for the following approximate time periods.
User ’s Manual 6-9 Power and Power-up Modes Replacing the battery p ack Please be aware that the battery pack is classified as a consumable item. The operating life of the battery pack will gradually reduce through repeated charging and discharging, and wi ll need to be replaced when it reaches the end of its operati ng life.
User ’s Manual 6-10 Power and Power-up Modes 6. Slide and hold the battery release latch (1 ) to disengage the battery pack and then remove it from the computer (2). Figure 6-2 Releasing the battery pack (2) T o install a battery , follow the steps as detailed below: 1.
User ’s Manual 6-1 1 Power and Power-up Modes T OSHIBA Password Utility The TOSHIBA Supervisor Password Utility allows you to maintain an additional level of security and provides two level s of password security: User and Supervisor .
User ’s Manual 6-12 Power and Power-up Modes T o enter a password manually , follo w these steps: 1. T urn on the power as described in Chapter 3, Getting S tarted. The following message wil l appear in the LCD: Enter Password [xxxxxxxx] 2. Enter the Password.
User ’s Manual 6-13 Power and Power-up Modes System aut o off This feature turns the system of f automat ically if it is not used for a set duration.
User ’s Manual 7-1 Chapter 7 HW Setup and Passwords This chapter explains how to us e TOSHIBA HW Setup program to configure your computer and how to set passwords. HW Setup TOSHIBA HW Setup allows y ou to configure setti ngs for General, Password, Display , Boot Priority , Keybo ard, USB, LAN, LED Illumination and Button Setting.
User ’s Manual 7-2 HW Setup and Passwords General This window displays the BIOS version and contains two buttons: Setup This field displays BIOS V ersion and date. Password User Password This option allows you to set or reset the user password for power on.
User ’s Manual 7-3 HW Setup and Passwords Not registered If they do not match, the follow ing message appe ars. Y ou mus t repeat step 1. Incorrect Password!!! 4. Follow the same procedures d escribed in the earlier sectio n, How to set the password , to set a new user password.
User ’s Manual 7-4 HW Setup and Passwords USB Legacy USB Support Use this option to enable or disabl e USB Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard by setti ng the USB Legacy Emulation item to enabled.
User ’s Manual 7-5 HW Setup and Passwords Illumination Illumination ON/OFF This feature allo ws you to set conditions for Fro nt Edge Logo LED, touchpad illumination LED and Functio n button backlight LED. (Dependin g on the model you purchased) Keyboard Backlight SA T A eSA T A This feature allows you to set conditions of eSA T A.
User ’s Manual 8-1 Chapter 8 Optional Devices Optional devices can expand the computer's capabilities and its versatility . This chapter describes the connection or installation of the followin.
User ’s Manual 8-2 Optional Devices Other ■ Security lock ExpressCard The computer is equi pped with a sin g le ExpressCard slot into w hich any ExpressCard device that meets industry standards, ei ther manufactured b y TOSHIBA or another vendor , can be in stalled.
User ’s Manual 8-3 Optional Devices Figure 8-1 Inserting the ExpressCar d 6. After inserting the ExpressCard you sho uld refer to its documentation and also check the configu ration in Wi ndows in o rder to ensure that it is correct. Removing an ExpressCard T o remove an ExpressCard, follow the steps as detailed below .
User ’s Manual 8-4 Optional Devices Bridge media slot The computer is equipp ed with a Bri dge medi a slot that can accommodate some kinds of memory media with vari ous memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants.
User ’s Manual 8-5 Optional Devices Memory media This section provides the important safety precautions in order to handle your memory media. Points to note about the SD/SDHC memory card SD/SDHC memory cards compl y with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music.
User ’s Manual 8-6 Optional Devices Additional memory module Y ou can install additional memory into th e computer in order to increase the amount of system memory that is avai lable. This section describes how to install and remove optional memory modules.
User ’s Manual 8-7 Optional Devices Inst alling a memory m odule The computer contains slots for two memory modules, one positioned immediately over the other - the proc edures are the same for installing either modul e.
User ’s Manual 8-8 Optional Devices 5. Seat the memory module cover in place and secure it with one scre w . Figure 8-5 Seating the memory module cover 6. Install the battery pa ck - refer to Replacing th e battery pack section in Chapter 6, Power and Power-up Modes , if required.
User ’s Manual 8-9 Optional Devices Removing a m emory module T o remove the memory module, follow the steps as detailed below: 1. Set the computer to Boot Mode and turn its power of f - make sure the Power indicator is of f (refer to the T urning off the power section in Chapter 3, Getting S tarted if required).
User ’s Manual 8-10 Optional Devices USB floppy diskette drive The USB floppy diskette drive accommod ates e ither a 1.44MB or 720KB a 3 2/1" floppy diskette and connects to one of the computer's USB ports. Figure 8-6 USB floppy diskette drive The USB floppy diskette drive is available only as an option.
User ’s Manual 8-1 1 Optional Devices Using the USB floppy diskette drive The USB floppy diskette drive accommodates either a 1.44MB or 720KB floppy diskette and connects to one of the computer's USB ports.
User ’s Manual 8-12 Optional Devices Disconnecting the USB floppy diskette drive When you have finished using the USB floppy diskette drive, you can follow the procedures below in order to disconnect it: 1. W ait for the Disk-In-Use Indicator light to go out to make sure all floppy diskette activity has stopped.
User ’s Manual 8-13 Optional Devices Disconnecting an eS A T A device When you have finished using an eSA T A device, you can follow the procedures below in order to disconnect it: 1. W ait fo r the indica tor light of an eSA T A devi ce to go out to make sure all activity has stopped.
User ’s Manual 8-14 Optional Devices Figure 8-9 Connecting the monitor ca ble to the external monitor port 3. T urn the external monitor ’ s powe r on. 4. T urn the computer's powe r on. When you turn on the power , th e computer will automatically recog nize the monitor and determine whether it is a color or monochrome device .
User ’s Manual 8-15 Optional Devices T elevi sion vi a HDMI A television can be connected to the HDMI o ut port on the compu ter . T o connect a television, follow the ste ps below . 1. T urn the computer off. 2. Use a video cable (not supplied) to connect the television to either the HDMI out port.
User ’s Manual 8-16 Optional Devices For all display 1. Click Start J Control Pane l J Appearance and Per sonalization J Adjust screen reso lution . 2.
User ’s Manual 8-17 Optional Devices 3. Choose "Duplicate these displa ys" of Multiple displays. System displays on Mobile PC disp lay , TV or Moni tor at the same time. 4. Choose "Extend these displays" of Multiple displays. System desktop extends on TV or Monitor .
User ’s Manual 8-18 Optional Devices REGZA Link (PC Contr ol) HDMI out port can connect wi th T ype A connector HDMI cable. One HDMI cable can send and re ceive video, audio and control signals.HDMI-CEC (Consume r Electronics Control) is a standard in the CE Industry which allows devices to work together over an HDMI cable.
User ’s Manual 8-19 Optional Devices Security lock A security locks enable you to anchor your computer to a desk or other heavy object in order to help prevent unauthorized removal or theft.
User ’s Manual 9-1 Chapter 9 T roubleshooting TOSHIBA have designed this computer for durability , ho wever , should problems occur you are able to use the procedures detailed in this chapter to help determi ne the cause.
User ’s Manual 9-2 T roubleshooting Preliminary c hecklist Y ou should always consider the simple st solution first - the items detailed in this checklist are easy to fix and yet may cause what appe.
User ’s Manual 9-3 T roubleshooting ■ Do you hear any beeps? If so, how ma ny , are they long or short, and are they high-pitched or low-pitche d? In addition, is the computer making any unusual noises? Write down what you hear . Record your observations so you can describe them in detail to your reseller , dealer or service provider .
User ’s Manual 9-4 T roubleshooting System start- up When the computer does not start pr operly , check the following items: ■ Self test ■ Power Sources ■ Power-on Password Self test While boo.
User ’s Manual 9-5 T roubleshooting Overheating power down If the processor's temperature reaches an unacceptably high level with either setting, the computer will auto matically shut down to prevent any damage - in this instance all unsaved data in memory will be lost.
User ’s Manual 9-6 T roubleshooting Battery If you suspect a problem with the battery , you shoul d check the status of the DC IN in dicator as well as the Battery indicator . Please refer to Chapter 6, Power and Power-up Modes for more information on these indicators, together with general battery operation.
User ’s Manual 9-7 T roubleshooting Real Time Clock Password Keyboard Keyboard problems can be caused by the setup and conf iguratio n of the computer - please refer to Chapter 5, The Keyboard for further information. Problem Pro cedure The following message is displayed on the LCD: RTC battery is low or CMOS checksum is inconsistent.
User ’s Manual 9-8 T roubleshooting Internal display p anel Apparent display panel problems may b e related to the computer's setup and configuration - please refer to Chapter 7, H W Setup and Passwords , for further information.
User ’s Manual 9-9 T roubleshooting Display Power Savi ng T echnology: Y o ur model may include the Di splay Po wer Saving T echnology feature that can save the computer 's power consumption by optimizi ng picture contrast on the internal LCD.
User ’s Manual 9-10 T roubleshooting Solid S tate Drive Hard disk drive Problem Pro cedure Computer does not boot from hard disk drive Check to see whether that is a floppy diskette in the floppy diskette dri ve or a CD-ROM/DVD- ROM in the optical disc drive - if so remove it and try to start the computer again.
User ’s Manual 9-1 1 T roubleshooting DVD Supe r Multi drive For further information, please refer to Chapter 4, Operating Basics . Problem Pro cedure Y ou cannot access a CD/DVD in the drive Make sure the drive's disc tray is securely closed - press it gently into the computer until it clicks into place.
User ’s Manual 9-12 T roubleshooting BD writer drive/BD Combo drive For further information, please refer to Chapter 4, Operating Basics . Problem Pro cedure Y ou cannot access a CD/DVD/BDs in the drive Make sure the drive's disc tray is securely closed - press it gently into the computer until it clicks into place.
User ’s Manual 9-13 T roubleshooting USB floppy diskette drive The USB floppy diskette d rive is available o nly as an option. For further information, please refer to Chapter 4, Operating Basics . ExpressCard For further information, please refer to Chapter 8, Optional Devices .
User ’s Manual 9-14 T roubleshooting SD/SDHC memory card, mi niSD/microSD Card For further information, please refer to Chapter 8, Optional Devices .
User ’s Manual 9-15 T roubleshooting Memory S tick/Memory S tick PRO/Memory S tick PRO Duo For further information, please refer to Chapter 8, Optional Devices .
User ’s Manual 9-16 T roubleshooting MultiMediaC ard For further information, please refer to Chapter 8, Optional Devices . Infrared receiver window If you are using a USB mouse, you should also refer to both the USB device section in this chapter , and the documen tation supplied with your mouse.
User ’s Manual 9-17 T roubleshooting Double-tapping does not work In this instance, you should initially try changing the double-click speed setting with in the Mouse Control utility . 1. T o access this utilit y , click Start → Control Panel → Hardware and Sound → Mouse icon.
User ’s Manual 9-18 T roubleshooting USB mouse Problem Procedure On-screen pointer does not respond to mouse operation In this instance the system might be busy . T ry moving the mouse again after waiting a short while. Check to make sure the T ouchpad isn't enabled.
User ’s Manual 9-19 T roubleshooting Fingerprint Sensor USB device In addition to the information in this section, p lease also refer to the documentation supplied with yo ur USB device. Problem Pro cedure Reading of the fingerprint was not successful.
User ’s Manual 9-20 T roubleshooting USB Sleep and Charge functi on Problem Pro cedure I cannot use the "USB Sleep and Charge function". The setting of " USB Sleep and Charge function" may be [Disabled]. Chang e the setting to [Enabled].
User ’s Manual 9-21 T roubleshooting eSA T A device In addition to the information in this section, p lease also refer to the documentation supplied with your eSA T A device . External devices connected to the compatible port s do not work wh en connecte d to a comp atible port.
User ’s Manual 9-22 T roubleshooting Additional mem ory module Please also refer to Chapter 8, Optional Devices , for further information on installing and removing memory modul es. Sound system In addition to the information in this section, p lease also refer to the documentation supplied with your a udio device.
User ’s Manual 9-23 T roubleshooting V olume control External monitor Please also refe r to Chapter 8, Optional Devices , and to the documentation supplied with yo ur monito r for further information. Check within the Win dows Device Manager application to ensure the sound func tion is enabled.
User ’s Manual 9-24 T roubleshooting Modem No display Try adjusting the contrast and brightness controls on the external monitor . Press the FN + F5 hot key in order to change the display priority and ensure th at it is not set for the internal display panel only .
User ’s Manual 9-25 T roubleshooting LAN Y ou place a ca ll, but a connection can’t be made Make sure that the settings are correct within your communication application. After making a call you can’t hear a ring Ensure that the communication application's tone or pulse dialling selection feature is set correctly .
User ’s Manual 9-26 T roubleshooting Wireless LAN If the following procedures do not re store LAN access, consult your LAN administrator . For more information on wireless communication, refer to Chapter 4, Operating Basics . Bluetooth For further information on Bluetooth wire less communication, please refer to Chapter 4, Operating Basics .
User ’s Manual 9-27 T roubleshooting TV T uner Some models are equipped with a TV T uner jack. Problem Pro cedure Poor Reception Adj ust the TV tuner antenna. If you are still unable to resolve the proble m, contact your reseller , dea ler or service provider .
User ’s Manual 9-28 T roubleshooting T OSHIBA support If you require any additional help using your compu ter or if you are having problems operating the computer, you may need to cont act TOSHIBA for additional techni cal assistance.
User ’s Manual 9-29 T roubleshooting Where t o writ e If you are still unable to solve the prob lem and suspect that it is hardware related, write to TOSHIBA at the nearest location listed below: Outside of Europe In Europe Australia TOSHIBA Australia Pty .
User ’s Manual 10-1 Chapter 10 Disclaimers This chapter slates the Disclaime r(s) information applicable to TOSHIBA computers. CPU Central Processing Unit ("CP U") Performance Disclaimer.
User ’s Manual 10-2 Disclaimers Under some conditions, your computer product may automatically shut- down. This is a normal protective feat ure designed to reduce the risk of lost data or damage to the product when used outside recommended conditions.
User ’s Manual 10-3 Disclaimers Battery Life Battery life may vary considerably depend ing on product model, configuration, applications, power ma nagement settings and features utilized, as well as the natural perf ormance variations produced by the design of indi vidual compone nts.
User ’s Manual 10-4 Disclaimers Wireless LAN The transmission speed over th e wireless LAN and th e distance over which wireless LAN can re ach may vary depen ding on surro unding electromagnetic environment, obstacles, access po int design and configuration, and client design and so ftware/hardware configurations.
User ’s Manual 10-5 Disclaimers LCD Brightness and Eye St ain Y our display panel has a brightness approaching th at of a TV device. We recommend that you adjust the bright ness of yo ur LCD to a comfortable level to prevent possible strain on your eyes.
User ’s Manual Appendixes-1 Appendixes T able of Content s Appendix A S pecifications................... ...................... ....................... ................ A-1 Appendix B Display Controller ... ....................... ..................
User ’s Manual A-1 Appendix A S pecifications This appendix summarizes the computer ’ s te chnical specifications. Environme nt al require ment s Power Requirement s Operating Non-oper ating Ambie.
User ’s Manual A-2 Built-in Mod em The ability of th is feature is d epending on th e model you pu rchased. Network control unit (NCU) T ype of NCU AA T ype of line T elephone line (an alog only) T .
User ’s Manual B-1 Appendix B Display Controller Display controller The display controller inte rprets software commands into hardware com- mands that turn particular pixels on or off. A high-resolution e xternal moni tor connected to the computer can d isplay up to 1600 horizontal and 1200 vertical pixels at up to 16M colors.
User ’s Manual C-1 Appendix C V .90/V .92 The TOSHIBA internal modem uses V .90 technolog y . The modem is capable of downstream speeds of 56Kbps (kilobits per second) when connected to an Internet service provi der that su pports V .
User ’s Manual C-2 T able Result cod es for a V .90 connection *EC stands for the Error Control me thod, which appears only when the extended result codes configuration op tion is enabled . EC is replaced by one of the following symbols, depending on the error control method used.
User ’s Manual C-3 A T Command -V90=* V .90 Dia l Line Rate -V90 sets the maximum V .90 downstream that the modem attempts to connect -V90=0 V .90 di sabled -V90=1 V .
User ’s Manual D-1 Appendix D Wireless LAN This appendix is intended to hel p you get your Wireless LAN network up and running, with a mi nimum of parameters. Card S pecifications Form Factor Mini Card Compati bility ■ IEEE 802.1 1 S tandard for Wireless LANS ■ Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance.
User ’s Manual D-2 Radio Characteristics Radio Characteristics of Wireless LAN Cards may vary according to: ■ Country/region where the product was purcha sed ■ T yp e of product Wireless communication is often subject to local radio regulations.
User ’s Manual D-3 T able Wireless IEEE 802.1 1 Channels Sets (Revision B and G) When installing Wireless LAN cards, the channel configuration is managed as follows: ■ For wireless clients that op.
User ’s Manual D-4 T able Wireless IEEE 802.1 1 Channels Sets (Revision A) Frequency Range Channel ID 5 150-5850 MHz Note 36 5180 40 5200 44 5220 48 5240 52 5260 56 5280 60 5300 64 5320 100 5500 *3 .
User ’s Manual D-5 *1 Factory-set defaul t channels *2 Refer to the sheet Approved Countries/Regi ons for use for the countries/regions that in which these channels can be used. *3 These channels are ava ilable to A/B/G/N combo type only . *4 Available Area: US (USA, CANADA) only .
User ’s Manual E-1 Appendix E AC Power Cord and Connectors The AC input plug of power cord must be compatible with various international AC power outlets. Power cords need to meet the local standards and the specifications listed as below: Length: Minimum 1.
User ’s Manual E-2 Certification agencies In Europe, two conductors power cord must be VDE type, H05VVH2-F or H03VVH2-F and for three conductors power cord must be VDE type, H05VV -F .
User ’s Manual E-3 USA Australia Europe United Kingdom Canada China.
User ’s Manual F-1 Appendix F T OSHIBA PC Health Monitor The TOSHIBA Health Monitor soft ware program monitors computer system functions such as power consumpt ion, the cooling system and HDD Drop sensor . It al erts users of specific system conditi ons via pop-up messag es.
User ’s Manual F-2 The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its st andard li mited warranty in any way . TOSHIBA's st anda rd limited warranty terms and limitations apply . Visit http://www .
User ’s Manual Glossa ry-1 Glossary The terms in this glossary cover topi cs related to this manual. Alternate naming is included for reference. Abbreviations AACS: advanced access content system AC.
User ’s Manual Glossa ry-2 Glossary HD+: High Definition Plus IDE: integrated drive el ectronics IEEE: Institute of Electrical and Electronics Engineers I/O: input/output IrDA: Infrared Data Associa.
User ’s Manual Glossa ry-3 Glossary alternating current (AC): Electric current that reve rses its directi on of flow at regular intervals. analog signal: A signal whose characteristics such as amplitude and frequency vary in proportion to (are an analog of) the value to be transmitted.
User ’s Manual Glossa ry-4 Glossary bus: An interface for transmission of signals, data or electric power . byte: The repr esentation of a single char acter . A sequence of eight bits treated as a single unit; also the smallest addressa ble unit within the system.
User ’s Manual Glossa ry-5 Glossary comp atibility: 1) The ability of one compu ter to accept and process d ata in the same manner as another comp uter without modifying th e data or the media upon which it is b ein g transferred. 2) the ability of one device to connect to or comm unicate with another system or component.
User ’s Manual Glossa ry-6 Glossary device drive r: A program (called a "driver") that pe rmits a computer to communicate with a device. dialog bo x: A window that accepts user in put to make system settings or record other info rmation. disable: T o turn a computer optio n off.
User ’s Manual Glossa ry-7 Glossary E echo: T o send back a reflection of the transmitted data to the sending device. Y ou can display th e information on the screen, or output it to the printer , or both.
User ’s Manual Glossa ry-8 Glossary G gigabyte (GB): A unit of data storage equal to 1024 megabytes. See also megabyte. graphics: Drawings, pictures, or other images, such as cha rts or graphs, to present information. H hard disk: A storage device composed of a rigid platter or platters that can be magnetically coded with data.
User ’s Manual Glossa ry-9 Glossary I/O: Input/output. Refers to acceptance and transfer of data to and from a computer . I/O devices: Equipme nt used to communicate with the computer and transfer data to and from it. IrDA 1.1: An industry standard that enables cableless infrared serial data transfer at speeds of up to 4 Mbps.
User ’s Manual Glossary-10 Glossary memory: T ypically re fers to the computer 's main memory , where programs are run and data is temporarily stored and processed. Memory can be volatile and hold data temporarily , such as RAM, or it can be n onvolatile and h old data permanently , such as ROM.
User ’s Manual Glossary-1 1 Glossary operating system: A group of programs that controls the basic operation of a computer . Operating system functions include in terpreting programs, creating data files, and controll ing the transmission and receipt (input/outpu t) of data to and from memory and peripheral device.
User ’s Manual Glossary-12 Glossary R Radio frequency interference (RFI ) shield: A metal shield enclosing the printed circuit boa rds of the printer or computer to preven t radio and TV interference. All computer equ ipment generates radio frequency signals.
User ’s Manual Glossary-13 Glossary soft key: Key combinations that emulate keys on the IBM keyboard, change some con figuration options, stop program execution, and access the nume ric keypad overlay . software: The set of programs, procedures and related documentation associated with a computer system.
User ’s Manual Glossary-14 Glossary Wi-F i ® : A registered trademark term of the Wi-Fi Allianc e that stands for Wireless Fidelity , and is another term for the communication protocol to permit an Ethernet connection using wireless communication components.
User ’s Manual Index-1 Index A AC adaptor, 1-10 additional, 1-22 connecting, 3-2 DC IN 19V jack, 2-7 ASCII characters, 5-5 B Battery charging, 6-5 extending ba ttery life, 6-8 indicator, 2-15, 6- 2 .
User ’s Manual Index-2 FN + F6 (Brightness Down), 5- 3 FN + F7 (Brightness Up), 5-4 FN + F8 (Wireless), 5-4 FN + F9 (Touch Pad), 5-4 FN + spac e (Zoom), 5-4 Function buttons, 4-18 Function keys, 5-2.
User ’s Manual Index-3 Touch Pad, 2-11, 4-1 Ports, 1-10 External monitor, 1-10 USB, 1-10 Power conditions, 6-1 Hibernation Mode, 3-8 indicator, 6-3 panel power on/off, 6- 12 Shut Down mo de (Boot M .
User ’s Manual Index-4 TOSHIBA Zooming Utility, 1 -17 Touch Pad, 1-10 using, 4-1 U USB device, 1-10 problems, 9-18 USB floppy diskette drive, 8-1 0 problems, 9-12 using, 8-11 V Video RAM, 1-5 W Web .
デバイスToshiba A500の購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Toshiba A500をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはToshiba A500の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Toshiba A500の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Toshiba A500で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Toshiba A500を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はToshiba A500の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Toshiba A500に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちToshiba A500デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。