ToshibaメーカーNetwork Viewerの使用説明書/サービス説明書
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1 Toshiba LAN connected MFPs with N etwork Viewer, ImageVision2000 or SmartLink2000 The Toshiba Network Viewer, ImageVision2000 a nd SmartLink2000 products support the following Toshiba MFPs when conn.
2 Depending on whether or not the LAN has a DHCP se rver to automatically assign IP addresses and related items. • Program|Menu Æ INITIAL SETUP Æ NETWORK Æ TCP/IP Æ HOST NAME = “Domain Name” setting defined for device driver in Ne twork Viewer, ImageVision2000 or Sm artLink2000.
3 By default the device driver for Tos hiba MFPs connect ed via a LAN will detect the IP being used by the Toshiba MFP each time the driver st arts because the “Determine IP Address every time drive.
4 1.1.1.3. SUBNET MASK This should be a valid net mask for the local network, e.g. 255.255.255.0. The Network Administrator should be able to tell you what this should be, or you could try running IPCONFIG.EXE on a LAN PC to see what it is set to on the PC – it may be the sam e for the Toshiba MFP.
5 If you only want to use the Toshiba MFP to se nd faxes from ImageVision2000/Sm artLink2000 and do not have an SMTP server IP to use for sending emails from the Toshiba MFP then set the IP of the PC where ImageVision2000/SmartLink2000’s device driv er for this Toshiba MFP is running.
6 match the FTP SERVER LOGIN NAME and FTP SERVER LOGIN PASSWORD settings on the MFP using the MFP’s front panel: • Program|Menu Æ INITIAL SETUP Æ NETWORK Æ FTP Æ FTP SERVER LOGIN NAME • Prog.
7 Checking Communication Check NIC is receiving power Check the LED indicators on the Toshiba MFP’s NIC: • Green LED is lit while the NIC is properly connected to the LAN • Amber LED blinks whil.
8 • Press ENTER Windows 2000/XP • Start a command prompt: Click “Start, Programs, A ccessories, Command Prom pt” • Type: TELNET 127.0.0.1 25 • Press ENTER If there is no SMTP server running you s hould see a message box saying something like: Could not open a connection to 127.
9 If you don't see this line… • Ensure that the Network Viewer/ImageVision2000/ SmartLink2000’s device driver is running (check the “Devices” folder) • Examine the Windows System Tray for the Networ k Viewer/SmartLink2000 device driver’s icon – it looks like a prin ter on a LAN cable.
10 Double click the icon to open the dr iver’s status window then click the “General” tab and make sure it says “Waiting for job …” • Check that no firewall is running on either PC th at prevents connections to port 25 on the Network Viewer/SmartLink2000 PC from the other PC.
11 what is wrong e.g. “No active device” or “N o device to deliver by sel ected distribution method” might indicate that the device driver is not running – to correct this problem, open “Devices” folder, select the device a nd click the green “S tart” button in the “Devices” folder’s toolbar.
12 • Collect the .DEV file from the main Imag eVision2000/SmartLink2000 program files folder named after your device. • Collect a Function List printed by the Toshiba MFP Send all the above to support@wordcraft.com for review. Check can read setup da ta from Toshiba MFP in to Network Viewer/SmartLink2000 1.
13 7. If the above doesn’t appear or an error such as “Invalid cr edentials for setup” appears: • Check that the INITIAL SETUP Æ NETWORK Æ FTP Æ FTP SERVER LOGIN NAME setting on the Toshiba MFP matche s exactly th e “FTP User” setti ng defined for the device driver.
14 e.g. C:Program FilesUnimessage Pro C:Program FilesSmartLink 3. Locate the .DEV file named after the device driver you have defined in Network Viewer/ImageVision2000/SmartLink2000 to communicate with and control the LAN connected Toshiba MFP. 4. Open this file using any availabl e text editor, e.
デバイスToshiba Network Viewerの購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Toshiba Network Viewerをまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはToshiba Network Viewerの技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Toshiba Network Viewerの取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Toshiba Network Viewerで得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Toshiba Network Viewerを既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はToshiba Network Viewerの不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Toshiba Network Viewerに関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちToshiba Network Viewerデバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。