ToshibaメーカーStrata CTXの使用説明書/サービス説明書
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Telecommunication Systems Division May 2002 Standard T elephone User Guide Digital Business T elephone Systems.
Publ icat ion In forma tion T oshiba Ameri ca I nformat ion Sys tem s, Inc. , T elecommun ica tion Sys t ems Divis i on, rese rves the r ig ht , wit hout p rior n otice , to r evis e this infor mation.
TOSHIBA AMERICA INFORMA TION SYSTEMS, INC. ( “ TA I S ” ) T elecommunication Systems Division License Agr eement IMPORT ANT : THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND T AIS. CAREFULL Y READ THIS LICENSE AGREEMENT .
T oshiba America Information Systems, Inc. T elecommunication Systems Division Limite d W arranty T oshiba Amer ic a Info rmat io n Syst ems, Inc. , ( “ TA I S ” ) warran ts that this voice proces.
Strata CTX Standard T elephone 05/02 i Contents Introduction Organizati on ............................... ........................... .................. ........................... ............ .... i ii Conventions .... ........................... .
Contents Chapte r 2 – Advan ced Operati on ii Strata CTX Standard T e lephone 05/02 Station ............................ ........................... .................. ........................... .................. .. ..... 10 Call Forward Cate gories .
Strata CTX Standard T elephone 05/02 iii Introduction This gui de provide s operati ng instr uctions f or standa rd analog t elephones connecte d to a S trata CTX system.
Introduction Conve ntions iv Strata CTX Standard T e lephone 05/02 Conventi ons Related Documents/Media Note Some document s liste d here may app ear in dif feren t versio ns on the CD-R OM or i n prin t.
Strata CTX Standard T elephone 05/02 1 The Basics 1 This chap ter s hows you the b asic oper ation of your stand ard ana log tele phone. Notes • A repres entative in your comp any is assign ed as the CTX Sy stem Administ rator for the Str ata CTX telephon e syst em.
The Basics Flash 2 Strata CTX Standard T e lephone 05/02 Flash The term “ fl ash ” i s used in a number of feat ure inst ructions . Since many s tandard telepho nes have a )O DVK but ton, this guide assu mes that you have on e. If your standar d tele phone does not ha ve a )O DVK but ton, per form the fol lowing to “ Flash t he hookswitc h.
The Basics Messa ge Wai ting Strata CTX Standard T elephone 05/02 3 Mess age W ait ing A message l ight and/ or inter rupted di al tone i ndicates a message f or your phon e. An extens ion can re ceive up t o four simul taneous Mes sage W aiting indica tions.
The Basics Call T ra nsfer 4 Strata CTX Standard T e lephone 05/02 Call T ran sfer 1. While on a call, press )O DV K . Y ou hear inte rnal dial tone. 2. D ial th e exte ns ion w here th e call w ill be trans ferre d. Y o u can re main o n the l ine and announ ce the call or i mmediately “ blind tr ansfe r ” the call .
The Basics Confe renc e Ca ll s Strata CTX Standard T elephone 05/02 5 Confer ence Call s Y ou can confe rence toge ther up t o eight par ties (i ncluding your own) - wit h up to six partie s being ext ernal ne twork lin es.
The Basics Confere nce Calls 6 Strata CTX Standard T e lephone 05/02 Adding Vo ice Mail to a Co nferen ce The Confer ence Master can add voi ce mail t o a confer ence. This f eature enabl es partic ipants i n a confer ence to li sten to o r leave a voice mail message during one phone call.
Strata CTX Standard T elephone 05/02 7 Advanced Operation 2 This chap ter gi ves you in structi ons on usin g your tel ephone ’ s advanced functions . Account Co de Calls Account Cod es (Forced or V oluntary) can be used for a varie ty of reas ons inclu ding billi ng, tracking, a nd line r estrict ion appli cations.
Advanced Operation Account Code Cal ls 8 Strata CTX Standard T e lephone 05/02 Forced Acc ount Co des Some app lications r equire yo u to enter an Account Code. Thes e Forced Acco unt Codes may be verifie d or non-ve rified, d epending up on the applic ation, but in ei ther case, th e caller must enter a code bef ore proceedi ng.
Advanced Ope rat ion Automat ic Bus y Redia l Strata CTX Standard T elephone 05/02 9 Automati c Busy Redial After re aching a busy outsid e number , you can activ ate Automati c Busy Redial s o that the syst em auto maticall y redials the nu mber at reg ular i nterval s.
Advanced Operation Call F orward 10 Strata CTX Standard T e lephone 05/02 3. When the ca lled sta tion or ou tside li ne becomes i dle, your t elephone rings. 4. Answer within abou t three r ings (5 t o 180 secs., s et in p rogramming) to prevent the callba ck from bei ng cancell ed.
Advanced Ope rat ion Call Fo rwa rd Strata CTX Standard T elephone 05/02 11 Call Forwa rd Categor ies • Call Forward Any Call – Forw ards an y call , whe ther an interna l cal l or inco min g line c all. • Call Forwar d - Incoming Li ne – Forward incoming line cal ls only .
Advanced Operation Call F orward 12 Strata CTX Standard T e lephone 05/02 Call Forwa rd Procedu res The foll owing tabl e contain s Call Forwa rd Button s equences. Y ou ca n do a Call Forward f unction by one, enter ing the but ton seque nce as desc ribed, or two, programmin g a flexi ble butto n to perfo rm the seque nce.
Advanced Ope rat ion Call Fo rwa rd Strata CTX Standard T elephone 05/02 13 Call Forward - Incomi ng Line Calls All Call s Lift hands et , pre ss (T one) + D e st. No . + (T one) Busy Lift hands et , pre ss (T one) + D e st. No . + (T one) No Ans w er Lift hands et , pre ss + Dest.
Advanced Operation Call Pa rk Orbits 14 Strata CTX Standard T e lephone 05/02 Call Park Orbits The Call P ark fe ature ena bles you t o hold a cal l tempora rily in a locatio n other th an your tel ephone.
Advanced Ope rat ion Call Pickup Strata CTX Standard T elephone 05/02 15 Call Pickup Y ou can pi ck up a ca ll th at i s r ing ing anothe r st ati on ’ s extens ion, a call placed on hold at anot her stat ion and oth er typ es of call s. Group Pick up St ations ca n be assign ed in syst em programming to Pickup Groups .
Advanced Operation Call W ai ting 16 Strata CTX Standard T e lephone 05/02 Notes • The Primar y extensi on number is the di rectory number by which the phone s et is defined .
Advanced Ope rat ion Direct Inward System Access Strata CTX Standard T elephone 05/02 17 Direct I nwa rd System Access Outside callers with touch tone ph ones can ca ll in to lines programme d for Dire ct Inward Sys tem Access ( DISA) and di al an exte nsion or ou tgoing li ne without going through an attendant or operat or .
Advanced Operation Door Lo ck(s) 18 Strata CTX Standard T e lephone 05/02 ➤ T o deactivate DND ➤ Press (hear Suc cess T one ). DND mode is de- activated.
Advanced Ope rat ion Door P hone (s) Strata CTX Standard T elephone 05/02 19 Door Pho ne(s) Door phones can be use d to call telephone s select ed in syst em programming. Wh en a door phone calls, yo u hear a distin ctive ri nging tone, one or fi ve times (set in syste m programmin g).
Advanced Operation Emergenc y Ring dow n 20 Strata CTX Standard T e lephone 05/02 ➤ T o call fr om a door phone 1. Press t he door phone butto n and then r elease i t. Y ou hear a di stinct ive ringi ng tone – one or five t imes (set in syste m progra mming).
Advanced Ope rat ion Overri de Call s Strata CTX Standard T elephone 05/02 21 Do Not Disturb Ove rride Do Not Dist urb (DND) Overr ide let s you send a call wait ing tone o r ringin g to a station i n DND mode to indi cate tha t a call is coming in. Y our t elephone ma y be programmed t o block DND Over ride from oth er telep hones.
Advanced Operation Paging 22 Strata CTX Standard T e lephone 05/02 Class of Se rvice Overr i de By diali ng a Class o f Service Over ride code , a user ca n change a s tation ’ s set o f privi leges to one a ssoci ated w i th the overr ide co d e.
Advanced Ope rat ion Paging Strata CTX Standard T elephone 05/02 23 ➤ T o make a Group Pag e ➤ Lift t he handset , press and enter the group number (01~1 6). Answ ering a Page ➤ T o an swer a Group P age, lift the hands et, press and e nter the Group number .
Advanced Operation Privacy 24 Strata CTX Standard T e lephone 05/02 Privacy Privacy contro ls the ab ility of more than o ne person t o use th e same ext ension or outside line at the sa me time. Priv acy appli es to multi ple appea rances of extensio ns, Phantom ext ensio ns, ou tside Lines a nd outs ide Lin e Gro up buttons.
Advanced Ope rat ion Speed D ial Strata CTX Standard T elephone 05/02 25 Make a Call Us ing Spee d Dial 1. T o begin a Speed Dial Call, pre ss . 2. Then, dial the S tation or System Spe ed Dial Number . S tation Sp eed Dial numbers occupy numbe rs 100~ 199.
Advanced Operation Speed Dia l 26 Strata CTX Standard T e lephone 05/02 Long Speed Dial Numbers Speed Dial Numbers are stored s equential ly in memory areas cap able of hol ding 32 digits . If you exc eed 32 digi ts, the e xcess are stored i n the next higher ar ea and consume th e next sequential Sp eed Dial Numbe r .
Advanced Ope rat ion V oice Mail - Direct T ransf er Strata CTX Standard T elephone 05/02 27 V oice Mail - Direct T ransfer The Strat a CTX enabl es you to transfe r a cal l di re ct ly to a voice ma il box witho ut fi rst ringi ng t ha t pe rs on ’ s telephone.
Advanced Operation Featur e Access C odes 28 Strata CTX Standard T e lephone 05/02 Feature Access Codes Enter t he sequence shown in Ta b l e 4 for the par ticular fe ature th at you want to use.
Advanced Ope rat ion Feat ure Ac cess C odes Strata CTX Standard T elephone 05/02 29 Call Forwa rd Any Call - Set for Anot her Station All Cal l Lif t hand set, p ress + ext. n o. + P ass C ode + + Dest. No. + Busy Lif t ha nds et, pr ess + ext. no.
Advanced Operation Featur e Access C odes 30 Strata CTX Standard T e lephone 05/02 On hold - Out si de line Retriev e Lift han ds et, press + Line on ho ld On hold - Dire ct ed Ex t ens ion Retrieve Lift handset , pres s + Ext.
Advanced Ope rat ion Feat ure Ac cess C odes Strata CTX Standard T elephone 05/02 31 Paging Page All Grou ps Page Ind ivi dual Grou ps + Gr oup Num ber Emerge nc y Pag e - Individual Group + Grou p Nu.
Advanced Operation Featur e Access C odes 32 Strata CTX Standard T e lephone 05/02.
Strata CTX Standard T elephone 05/02 33 Index A about th is book conventi ons, iv relate d doc ument s, iv access code s, 28 account code , 28 cal ls, 7 forced acc ount codes ( veri fi ed/non- verifi .
Index E ~ V 34 Strata CTX Standard T e lephone 05/02 E emer genc y cal l, 30 page, 23 emergency ringdo wn, 20 execu tive overr ide, 21 F featur e access c odes, 28 flash , 2 , 30 flash a n outside lin.
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