Western DigitalメーカーMy Passportの使用説明書/サービス説明書
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External P ortable My Passport ® Portab le Hard Drive User Manual My Passport User Manual.
ii WD Service and Support Should you encounter any problem, please give us a n o pp o rtu n it y t o a dd res s i t b ef o re re tur ni ng this product. Most technical sup port questions can be answered thr ough our know ledge base or e-mail supp ort service at support.
MY P ASSPO RT USER MANUAL T A BLE O F CONT ENT S – iii T able of Contents WD Servic e and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Accessing O nline Su pport . . . . . . . . . .
MY P ASSPO RT USER MANUAL T ABLE OF CONTENTS – iv 6 Locking and Unlocking the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Password Protecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MY P ASSP ORT USER MANUAL TA B L E O F C O N T E N T S – v A Installing an SES Drive r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Installin g on Windows XP Computers . . . . . . . . . . . . . . . . . . . . . . . . .
MY P ASSP ORT USER MANUAL ABOUT Y OUR WD DRIVE – 1 About Y our WD Dr ive W elcome to your My Passpor t ® port able hard drive, an elegant, high-c apacity storage solution for all the chapters of y our digital l i fe. Our latest edition featur es visual, easy-to- use, automatic, continuous backup software, and dri ve lock security protection.
MY P ASSP ORT USER MANUAL ABOUT Y OUR WD DRIVE – 2 WD quality inside and out —W e k now yo ur data is important to you. So w e build the dri ve ins ide t o our de mand ing r e quir e men ts for durabil ity , shock tol erance, and lon g- term reliability .
MY P ASSP ORT USER MANUAL ABOUT Y OUR WD DRIVE – 3 Operat ing Syste m Compatib ility Y our My Passport driv e and the WD Security and WD Drive Util ities softwar e ar e compa tible wit h the followi.
MY P ASSP ORT USER MANUAL ABOUT Y OUR WD DRIVE – 4 Power/Activity LE D The power/activity LED sho ws the drive’ s power state as follows: USB 3.0 Interfac e USB 3.0 supports data transfer r ates up to 5 Gb/s. USB 3.0 is backward compatible with USB 2.
MY P ASSP ORT USER MANUAL CONNE CTING THE DRIVE AND GETT ING STARTED – 5 Connecting the Drive and Getting Started This cha pter provides instructions for connecting the drive and installing the WD Drive Utilities, W D Security , and WD Smar tW ar e so ftware on your computer .
MY P ASSP ORT USER MANUAL CONNE CTING THE DRIVE AND GETT ING STARTED – 6 Getti ng Sta rted with th e WD So ftware After you have connected the drive to your computer , a n installatio n wizard quick.
MY P ASSP ORT USER MANUAL CONNE CTING THE DRIVE AND GETT ING STARTED – 7 c. Clear the check bo x for any installatio n option that you do not want to implement: • Cr eate Desktop Shortcut • Launch A pplication d. C lick Next to install the selected applications and options.
MY P ASSP ORT USER MANUAL CONNE CTING THE DRIVE AND GETT ING STARTED – 8 • Ins talling W D Sma rtW are displays the Backu p Pla n Selection screen for s electin g the type of backup that you want to perform: On the Bac kup Plan Selectio n screen: a.
MY P ASSP ORT USER MANUAL CONNE CTING THE DRIVE AND GETT ING STARTED – 9 Figure 6. Initial Backup Screens Initial File Backup Screen Initial Category Backup Screen Note : Th e initi al Backup s cr eens onl y app ear one tim e—whe n y ou instal l the WD SmartW are softwar e on you r comput er .
MY P ASSP ORT USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 10 Figure 7. WD SmartW ar e Home Scr eens Before first backup After first backup.
MY P ASSP ORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 11 WD SmartW ar e Software Functional Ov erv iew This chapter provides a brief functional overview of the WD SmartW ar e software.
MY P ASSP ORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 12 Note: In a ddition to t he deta iled Help tab info rmation, eac h WD SmartW are displa y pr ovid es easy a ccess to ab br eviated online help to q uickl y guide you t hrough your back up, retrieve, a nd setting s tasks.
MY P ASSP ORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 13 Fig ure 8. Home T ab Display My Pa ss po rt Dri ve Ic on Your Computer Icon Your Computer Content Gauge My Passpor t Drive C.
MY P ASSP ORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 14 T able 1. Home T ab Functional Description Display Component Description Y our comp uter icon Provides a g raphic r ep resen.
MY P ASSP ORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 15 Drive d ispl ay scr oll pointe rs (Not shown i n Figur e 8 on page 13.) One inst allati on of the WD Smart W ar e so ftwar e support s as many My Passpo rt driv es as you system can handle .
MY P ASSP ORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 16 Backup T ab D isplays The WD SmartW are software pr ovides one of two differ ent Backup tab displays, depending on how you w.
MY P ASSP ORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 17 Figur e 9. Backup T ab Displa ys T able 2. Backup T ab Functional Descript ion Display Component Description Y our comp uter’ s content gau ge Same as the con tent gaug e for your comp uter’ s hard driv e on the Home tab disp lay .
MY P ASSP ORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 18 Advanc ed backup are a In cat egory mode, the initi al/defau lt conf igurati on of the WD SmartW are softwar e is to b ack up all of your files . In this configu rati on, the ad vanc ed backup are a is bl ank.
MY P ASSP ORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 19 Ret rie ve T ab Disp lays Three WD SmartW are softwar e Retrieve tab displays gui de you throug h the tasks for finding ba c.
MY P ASSP ORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 20 Fig ure 10 . Ret rieve T ab Displays T able 3. Retrieve T ab Functional Descrip tion Display Component Description Backed Up V olumes sele ction box Lists th e backed up volumes tha t are ava ilab le to ret riev e files fr om on the sel ected My Pa ssport d rive.
MY P ASSP ORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 21 Retr ieve destin ati on option bu ttons Specify the locati on on your computer’ s internal har d drive wher e you want to .
MY P ASSP ORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 22 Setting s T ab Display See Figu re 11 and T able 4 for a bri ef functional de scription of the Settings tab display .
MY P ASSP ORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 23 Help T ab Display The WD SmartW are Help tab display pr ovides quick access to Lear ning Center topics and li nks to online support services. See Figu re 12 and T able 5 for a bri ef functional de scription of the Help tab d isplay .
MY P ASSP ORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 24 Support l ink Uses your W eb br owser t o connect to the WD Service & Su pport Home page at http://suppo rt.
MY P ASSP ORT USER MANUAL BACKING UP Y OUR COMPUTER FILES – 25 Backin g Up Y our Computer Files This chapte r includ es the follow ing top ics: How the B ackup Function W orks Backing Up F iles How .
MY P ASSP ORT USER MANUAL BACKING UP Y OUR COMPUTER FILES – 26 3. On the B ackup screen: 4. T o back u p all of th e cat egori es of fil es on t he in ter nal hard dri ve: a. V er ify that the backup mode is categor y and that Ready to perform category backup appears at the upper -lef t corner of the Backup screen.
MY P ASSP ORT USER MANUAL BACKING UP Y OUR COMPUTER FILES – 27 b. C lick Advanced View to open the backup by categories selection box: c. In the backup by categories selection box: • C lear the check boxes for the c ategories o f files that you want to exclude from the backup.
MY P ASSP ORT USER MANUAL BACKING UP Y OUR COMPUTER FILES – 28 7. T o backup selected file s or fold ers: a. V er ify that the backup mode is fil e and that Ready to per form fil e backup appears at the upper -left corner of the Backup screen.
MY P ASSP ORT USER MANUAL BACKING UP Y OUR COMPUTER FILES – 29 9. Appear ance of a backup successfully fini shed message means that the b ackup comple ted no rmally .
MY P ASSP ORT USER MANUAL RETRIEVING BACKUP FILES – 30 Retrieving Backup Files This chapte r includ es the follow ing top ics: How the Retrieve Function W orks Retr ieving F iles How the Retri eve F.
MY P ASSP ORT USER MANUAL RETRIEVING BACKUP FILES – 31 IF y ou have . . . THE N the W D Smar tW ar e s oftware disp lays t he . . . Create d a single back up o n the sele cted My Passpor t dri ve from your computer , Select a de stinat ion fo r r etrieved files dialo g: Pro ceed to step 3 on page 32.
MY P ASSP ORT USER MANUAL RETRIEVING BACKUP FILES – 32 3. On the S elect a d estinatio n for retrieved files dialo g: 4. Click Next to display th e Select cont ent to retrieve... d ialog. IF y ou want to co py yo ur retriev ed fi les to . . . THEN selec t the .
MY P ASSP ORT USER MANUAL RETRIEVING BACKUP FILES – 33 5. In the Retrieve Some Files sel ection box, na vigate thro ugh the fol der structure to find the files you want.
MY P ASSP ORT USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 34 Locking and Unlocking the Driv e This chapte r includ es the follow ing top ics: Passwor d Pr otecting the Drive Unlocking the Drive C.
MY P ASSP ORT USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 35 2. If you have m ore than one supported M y Passport drive co nnected to your computer , sel ect the one that you want to create a password for . 3. T ype you r pass wo r d in t he Choose a passwor d box, usi ng up to 25 characters.
MY P ASSP ORT USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 36 Unlocking the Driv e with WD Secu rity or WD Drive Utilitie s Whenever you shut down and restart your computer or disconnect and recon.
MY P ASSP ORT USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 37 Unlocking the Driv e with the WD SmartW ar e Software Whenever you shut down and restart your computer , or disconnect and reconnect t.
MY P ASSP ORT USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 38 Unlocking the Driv e with the WD Drive Unlock Util ity Whenever you connect your p asswor d-protected d riv e to a c omp ute r t hat d.
MY P ASSP ORT USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 39 Chan ging Y o ur Pas swor d To change your passwor d: 1. Open the Change Securi ty dialog b y clicking either: • The WD Sec urity de.
MY P ASSP ORT USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 40 T urnin g Off the Drive Loc k Feature To remove pass word protection from your drive: 1.
MY P ASSP ORT USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 41 Managing a nd Custom izing the Drive This chapte r includ es the follow ing top ics: Using the WD SmartW ar e Icon Opening the .
MY P ASSP ORT USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 42 Checkin g Drive St atus Y ou can see the drive capacity used an d drive temperature status, and fi nd out if the drive is locke.
MY P ASSP ORT USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 43 Setting the Drive Sleep Time r The drive sleep timer tur ns off the power to your drive after a certain period of inactivity to conserve power and minim ize long-term wear on the drive.
MY P ASSP ORT USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 44 4. Click Registration to display the Registrati on dialog: 5. On the Registration dialog: a. T ype your firs t name in the Firs t n ame box. b. T ype your last name in the Last name box.
MY P ASSP ORT USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 45 • Quick Drive T e s t Y our My Passport dri ve has a built-in D ata Lifeguar d TM diagnosti c utility that tests the drive for error conditio ns. The quic k drive test checks the drive for major per for manc e pr o blem s.
MY P ASSP ORT USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 46 Erasing the Drive Note: Erasi ng your dr ive als o dele tes the WD softwar e and all of th e support files, u tilit ies, an d user man ual file s. Y ou can downl oad thes e to r estor e your My Passport to i ts orig inal con figurat ion afte r erasing t he drive .
MY P ASSP ORT USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 47 After the drive erase operati on completes, go to support.w dc.com and see Knowledge Base answer ID 6 743 for i nformation about downl oading and r estori ng the WD softwar e and disk image on your My Pass port drive.
MY P ASSP ORT USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 48 3. The fifth invalid passwor d attempt displays the too many passwor d attempts dialog: 4. Click Eras e Drive to display a w arning about erasing all of the data on the dr ive: 5.
MY P ASSP ORT USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 49 Restoring the WD Sof tware and Disk Image In a ddition to d eleting all of the da ta o n your My Pa sspor t drive, erasin g or reform atti ng the drive al so removes the WD software and a ll of the suppo rt files , utilities, online help and user manual files.
MY P ASSP ORT USER MANUAL MANAGIN G AND CUSTOM IZING THE SOFTWARE – 50 Managing a nd Custom izing the Sof twar e This chapte r includ es the follow ing top ics: Specifying the Number of Ba ckup V er.
MY P ASSP ORT USER MANUAL MANAGIN G AND CUSTOM IZING THE SOFTWARE – 51 2. On the Software Settings scr een, click Backup S peed to display the Reduce Backup Speed di alog: 3. On the R educe Back up Speed di alog, select or clear the Run backu p wh en computer is idl e check box to enable or d isable the Back up Speed o ption.
MY P ASSP ORT USER MANUAL MANAGIN G AND CUSTOM IZING THE SOFTWARE – 52 2. On the So ftwa r e Set tin gs s cr een , cli ck Pr ef er enc es to display the Set Pr efer ences dial og: 3.
MY P ASSP ORT USER MANUAL MANAGIN G AND CUSTOM IZING THE SOFTWARE – 53 5. On the Cus tom Setup dialog: a. Clear the c heck box for the applicatio ns that you want to uninstall: • W D Drive Util itie s •W D S e c u r i t y •W D S m a r t W a r e b.
MY P ASSP ORT USER MANUAL USING THE DRIVE WI TH A MAC – 54 Using the Drive with a Mac The My Pas sport dr ive is fo rmatted as a sing le NTFS partition for comp atibility with al l updated Windows o perating s ystems.
MY P ASSP ORT USER MANUAL T R OUBLE SHOOTI NG – 55 T r oubleshooting This chapte r includ es the follow ing top ics: Installing, Partit ioning, and Formatting the Drive Frequentl y Asked Quest ions If you have pr oblems inst alling or using this pr od uct, r efer to this t r ouble shooti ng secti on or visi t our su pport website at support.
MY P ASSP ORT USER MANUAL T R OUBLE SHOOTI NG – 56 Q: Why is the data transfer rate slow? A: Y our system may be operating at USB 1.1 speeds due to an incorr ect driver installation of the USB 3.0 or USB 2.0 adapter card or a sy stem that does not support USB 3,0 or USB 2.
MY P ASSP ORT USER MANUAL INSTALLING AN SES DRIVER – 57 Installing an SES Driver If you decid e to not install the WD software, you must have an SES d river installed o n computers running Windows to keep the hard ware popup wi zard fr om display ing eve ry time you connect your My Pass port d rive to y our c omp uter .
MY P ASSP ORT USER MANUAL INSTALLING AN SES DRIVER – 58 4. Select Inst all th e softw ar e automa tica lly and click Next : 5. When the installation comp letes, click Finish :.
MY P ASSP ORT USER MANUAL INSTALLING AN SES DRIVER – 59 Installing t he Driver Manually If your computer is not connected to the Internet, install the driver manuall y: 1. On the Found New Hardware Wizar d screen, select No, not this time to inh ibit a connection attempt to Windows Update: 2.
MY P ASSP ORT USER MANUAL INSTALLING AN SES DRIVER – 60 d. C lick Next : 5. When the installation comp letes, click Finish :.
MY P ASSP ORT USER MANUAL INSTALLING AN SES DRIVER – 61 Installing on Windows V ista Comput ers After you physi cally connect the dri ve as shown in Figur e 3 on page 5, the Found New Hardwar e scr een displays. Note: If Au toplay i s enabled, two additi onal scr een s might app ear at the same time as the Foun d New Hard war e scree n.
MY P ASSP ORT USER MANUAL INSTALLING AN SES DRIVER – 62 Installing t he Driver Manually If your computer is not connected to the Internet, install the driver manuall y: 1. O n t h e F o un d N e w H ard wa re wi z ard sc ree n, cl i ck Locate a nd ins tall d river soft war e : 2.
MY P ASSP ORT USER MANUAL INSTALLING AN SES DRIVER – 63 4. Brows e to Computer and: a. Doub le-clic k the M y Passpo rt driv e. b. Doub le-clic k the Ext ras folde r .
MY P ASSP ORT USER MANUAL INSTALLING AN SES DRIVER – 64 Installing on Windows 7 Computers After you phy sically connect the drive as sho wn in Fig ure 3 on page 5 o r , use the Windows 7 Computer Management utility to install the SES driv er: 1. Open A ll Progra ms and click Com put er > Manage : 2.
MY P ASSP ORT USER MANUAL INSTALLING AN SES DRIVER – 65 3. Click Browse my com puter for d river softw are . 4. Brows e to Computer , double-click the M y Passport dr ive, double- click the Extras folder , and select WD SES Device Dr iver : 5. Click Next .
MY P ASSP ORT USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 66 Compliance and W arranty Information This a ppendix includes the foll owing topics: Regulatory Co mpliance Envir onmental Complian.
MY P ASSP ORT USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 67 KC Notice (Repub lic of Korea only) Envir onmental Compli ance (China) Wa r r a n t y I n f o r m a t i o n Obtaining Ser vice WD values your business and always attempts to pro vide you the very best of service.
MY P ASSP ORT USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 68 Limited W arranty WD warrants that the Product, in the course of its normal use, will for the term defined below , be fr ee fr om defects in material and workmanship and will conform to WD’ s specific ation therefor .
MY P ASSP ORT USER MANUAL INDEX – 6 9 Index A Acces sories , optiona l 2 Advanced backup area, Backup tab dis- plays 18 Alerts, flashing icon 42 B Backed Up Volumes selection box 20 Backup about ba .
MY P ASSP ORT USER MANUAL INDEX – 7 0 Internal drive sel ector box 14 your computer icon 14 your computer’s co ntent gauge 15 I ICES-003/NMB-003 compliance 66 Indicator light 4 Internal dri ve sel.
MY P ASSP ORT USER MANUAL INDEX – 7 1 cable 2 drive interface 4 W Warranty 67 WD service 67 SmartWare icon 41 Store link 24 Y Your computer content gauge, Backup tab displays 17 content gauge, Home .
Information furnished by WD is believed to be accurate and reli able; however , no respons ibility is assumed by WD for i ts use nor for any infrin gement of patents or other rights of thir d parties which may result from it s use. No license is granted by implication or otherwise under any pate nt or patent rights of WD.
デバイスWestern Digital My Passportの購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Western Digital My Passportをまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはWestern Digital My Passportの技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Western Digital My Passportの取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Western Digital My Passportで得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Western Digital My Passportを既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はWestern Digital My Passportの不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Western Digital My Passportに関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちWestern Digital My Passportデバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。