BrotherメーカーDCP-J725DWの使用説明書/サービス説明書
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NETWORK USER’S GUIDE M ulti- P rotoc ol On- boa rd E the rn et M ult i-fun ct ion P ri nt Se rv er a nd Wi re less Et herne t Mu lti -f uncti on P rint Se rver This Netw ork User's Guide provide s useful information of wired and wireless netwo rk settings using your Brother machine.
i Applicable mode ls Th is U ser’s G uid e ap plies to th e follo w ing mod els. MF C -J28 0W /J 43 0W/ J43 2W /J6 25 D W/ J825 D W/ J83 5DW an d DC P -J72 5D W /J9 25D W Definitions o f note s W e .
ii Tabl e of Co nte nts 1 Int rodu ction 1 Netwo rk f eatu res.. .... ..... ..... ..... .... ..... ..... ..... ....... .... ..... ....... ..... ..... ....... ..... .... ....... ..... ..... ..... .. ..... .... ..... ....... ..1 Othe r Network feature s .
iii 5 Web B ased M ana gem en t 46 IMPORT ANT. .... ..... ..... ..... .... ..... ..... .... ........ .... ..... ....... ..... ..... ....... .... ..... ..... ..... .... ..... ..... ..... .. ..... ....... ..... ....46 Over vi ew .... ..... ..... .... ..
1 1 1 Network features 1 Your Br othe r mac hi ne c an be shar ed o n a 10/1 00 MB wir ed 1 or IEEE 80 2.11 b/g/ n wir ele ss Eth ern et netw or k using the int e rnal netwo r k print se rver.
Intr oducti on 2 1 1 Blac k and W hite on ly. Not avai labl e for DCP mod els. 2 No t av ai la ble f or M FC -J2 80 W/ J4 30 W/ J4 32 W . 3 BRAd min Pro fess ional 3 is av aila ble a s a downl oad f rom http ://s olu tio ns.br other .com/ . 4 Wind ows ® 7 only .
Intr oducti on 3 1 Othe r Netw ork fe atur es 1 Brothe r Web Connec t (MFC- J825DW /J835DW US A only) 1 Brot he r W eb Co nnect all ows you to do wn load and pr int i mage s an d al so to u plo ad fi le s b y ac cess in g s ervi ces on the interne t dir e ctl y from yo u r machin e .
4 2 2 How to cha nge your mach ine’s network settings (IP address , Subnet ma sk and Gate w ay) 2 Usin g the c ontr ol p an el 2 You ca n con f igu re you r m ach ine for a ne t work usin g the co ntro l pan el Netw ork me nu . (S ee Control pa ne l setup uu page 3 4.
Changing you r machine’s net wor k sett ings 5 2 Setting the IP addres s, Subnet Mask and Gateway using BRAdmin Li g ht 2 Note • You can downlo a d t he lat est Brother B RAdmin Lig h t ut ility ve rsion fr o m h ttp://solu tions.br o ther. co m/ .
Changing you r machine’s net wor k sett ings 6 2 Note • If the print serve r is set to i ts fa ctory defau lt setti ngs (if y ou don’t use a DHCP/BOOTP/RARP server ), the dev ice wi ll ap pe ar as Unconfigured in the B R Ad min Li gh t util ity sc ree n.
Changing you r machine’s net wor k sett ings 7 2 Other Ma nagement Utilities 2 Your Broth er machine h as the fo llowing man agement ut ilitie s in additio n to the B RAdmin Light u tility. Y ou can change your network setti ngs usi ng these u tili ties.
8 3 3 Ov ervie w 3 To connect y our machine to your wi reless n e twork, you need to fo llo w the step s in th e Quick Setu p Guide . Co nfig ura t ion using the C D-R O M in sta ller and a USB c abl e is a re co mm e nded w a y fo r Wind ow s ® users.
Configu r ing your machine for a wire l ess net w ork 9 3 Confirm your ne tw ork env ironment 3 Co nne ct ed to a co m pute r wit h a WL AN ac ce ss po in t/r out er in the ne tw or k (Inf rast ruct u.
Configu r ing your machine for a wire l ess net w ork 10 3 Conn ecte d to a wir ele ss capa ble c omput er wi thout a WLAN acces s poin t/ro uter in the ne twor k (Ad- hoc mod e) 3 This type of network does not have a centr a l WLAN a ccess point/r outer .
Configu r ing your machine for a wire l ess net w ork 11 3 Wireless c onfiguration temporarily usin g a USB cable 3 It is r ecommended t h at you u se a P C wirel e ssly connected to your n e twork fo r this met hod. You ca n re mot e ly co nfigu re the m ach ine fro m th e com put e r on the net wo rk using a USB c abl e (A ) 1 .
Configu r ing your machine for a wire l ess net w ork 12 3 3 Click Ins t all MFL-Pro Suite and clic k Y es if yo u acce p t the l icense agreemen ts. Foll ow the on- screen instru ctions. c Choose Wireless Networ k Connecti on , and then cl ick Next .
Configu r ing your machine for a wire l ess net w ork 13 3 a Befor e configu ring your machi ne we recommend you write down the SSID and Network Key (i f requir ed) for you r w ire less ne two rk. Yo u w ill ne ed this inform ation befo re y ou c ontin ue wi th th e con figur at ion .
Configu r ing your machine for a wire l ess net w ork 14 3 Wirele ss config uration tempor arily using an Ethernet cable (For M FC-J82 5DW/J 835DW and D C P-J92 5DW) 3 If the re is a n Ether n et Hub .
Configu r ing your machine for a wire l ess net w ork 15 3 c St art t he Br oth er in sta ll er app lic ati on. Windows ® 1 Put the s u ppl ied CD -ROM int o you r C D-R O M driv e . Th e open ing scre en wi ll ap pea r automatica lly. If the model n a me screen a ppears, ch oose y o ur machi n e.
Configu r ing your machine for a wire l ess net w ork 16 3 (Windows ® ) You have compl e ted the wir eless network setup. If you would like to continue ins talling drive rs and s oftware nece ssary for ope rating y our device, pl e ase choose Ins tall MFL-Pro Suite from the CD-ROM m enu.
Configu r ing your machine for a wire l ess net w ork 17 3 One pus h configurat ion using Wi-Fi Protecte d Setup or AOSS™ 3 You can use W PS or AOSS™ from the control panel menu to con figure your wirele ss n etwork setti ngs if your W LA N ac ces s poi nt /rou te r (A) supp orts eith er W i- Fi Pro te cted S et up (PB C 1 ) or AOSS ™.
Configu r ing your machine for a wire l ess net w ork 18 3 e When th e LCD shows Star t WPS o r AOSS , press th e WPS or AOSS™ but ton on your wirel e ss acces s point/r o uter. S ee th e user' s guide for yo u r wir eless acce ss point/ro u ter fo r instructi ons.
Configu r ing your machine for a wire l ess net w ork 19 3 (Windows ® ) You have compl e ted the wir eless network setup. If you would like to continue ins talling drive rs and s oftware nece ssary for ope rating y our device, pl e ase choose Ins tall MFL-Pro Suite from the CD-ROM m enu.
Configu r ing your machine for a wire l ess net w ork 20 3 Note Routers or access p o ints th a t su p port W i-Fi Pro tected Se tu p have a symbol as shown b e low. For MFC-J430W/J 432W 3 a Press Me nu . b Press a or b to choose Ne twor k . Press OK .
Configu r ing your machine for a wire l ess net w ork 21 3 1 (Windows Vist a ® ) Click , Network , an d then Ad d a w ire less de vice . (Wi ndo ws ® 7) Click , Control Panel , Netw or k a nd In te rnet , and t hen Add a wir ele ss devi ce to t he netwo rk .
Configu r ing your machine for a wire l ess net w ork 22 3 g Using a compute r that i s on th e network, ty p e “ http://a cce ss poi n t’ s IP add ress/” in to your browse r . (Where “ access poi n t’s IP addres s” is the IP add ress of th e device that is us ed as th e Registra r 1 .
Configu r ing your machine for a wire l ess net w ork 23 3 Configura tion u sing the m achine’s control pa nel Setup Wizard 3 You ca n use th e ma ch ine’s cont ro l pa ne l to co nfig ure your w ir ele ss n etwor k se ttin gs .
Configu r ing your machine for a wire l ess net w ork 24 3 Note When the SSID i s not b roadcast, see Con fi gu ring your ma chin e w hen t he SS ID is no t broa dca st uu page 26. g Press 1 for Ye s to connect t o your m achine u sing W PS. (If yo u pres s 2 for No to c ont in ue ma nu al se ttin g, go t o h to ent er a Network K e y.
Configu r ing your machine for a wire l ess net w ork 25 3 f Wh en Enab le WL AN ? or Swi tc h Ne tw ork i nt er fa ce t o wirel es s? is disp laye d, pres s Ye s to accept. This will sta rt the wi re less setup wizard. To ca ncel, pr e ss Stop/Exit .
Configu r ing your machine for a wire l ess net w ork 26 3 Conf iguri ng your machine when the SSI D is no t broa dcas t 3 For MFC-J430W/J 432W 3 a Befor e configu ring your ma chine we r ecommend yo u write down yo ur wire less network sett ings. You wi l l need t h is i nf orm ation b ef o re you cont in ue wit h th e con fig ur ation .
Configu r ing your machine for a wire l ess net w ork 27 3 f The m achine will sear ch for yo ur network and disp lay a li st of avai l able S SIDs. Choose <N ew SSI D> using a or b . Press OK . g Enter the SSID n a me. (For informatio n on how to enter text, se e t h e Quic k Set up Gui de .
Configu r ing your machine for a wire l ess net w ork 28 3 For MFC - J28 0W /J6 25 D W/ J8 25 DW/J83 5D W a nd DC P-J 72 5DW /J 92 5DW 3 a Befor e configu ring your ma chine we r ecommend yo u write down yo ur wire less network sett ings. You wi l l need t h is i nf orm ation b ef o re you cont in ue wit h th e con fig ur ation .
Configu r ing your machine for a wire l ess net w ork 29 3 h Enter the SSID n a me. (For informatio n on how to enter text, se e t h e Quic k Set up Gui de .) Press OK . i Press Infra st ru ct ur e when ins tructed. j Ch oose an d pres s the Au then tic atio n meth od.
Configu r ing your machine for a wire l ess net w ork 30 3 Configura tion i n Ad-hoc Mo de 3 Conf igur e the wi rel ess s ettin gs 3 For MFC-J430W/J 432W 3 a Befor e configu ring your ma chine we r ecommend yo u write down yo ur wire less network sett ings.
Configu r ing your machine for a wire l ess net w ork 31 3 g Enter the SSID n a me. (For informatio n on how to enter text, se e t h e Quic k Set up Gui de .) Press OK . h Using a or b , ch oose Ad -ho c when in structed. Press OK . i Choose the Encryp tion t yp e No ne or WE P u si ng a or b , an d pr ess OK .
Configu r ing your machine for a wire l ess net w ork 32 3 b Press Menu . c Press Netwo rk . d (MF C-J8 25 D W / J83 5DW an d DC P -J92 5D W o nly) Press WLAN . e Press S etu p Wiza rd . f Wh en Enab le WL AN ? or Swi tc h Ne tw ork i nt er fa ce t o wirel es s? is disp laye d, pres s Ye s to accept.
Configu r ing your machine for a wire l ess net w ork 33 3 m The m achine starts to co n nect to the wir eless devi ce you hav e chosen. n A conn ection r e sult me ssa ge appear s for 6 0 seconds on th e LCD and a wireless L A N report will auto ma tica lly be prin ted.
34 4 4 Network me nu 4 The Net wo rk menu selectio n s of the control p a nel allow you to set up th e B rothe r machine for your netwo rk co nfigu ra ti on. Pr es s Menu or Me nu , t he n pr es s a or b to ch oose Netw or k . Pro c ee d to th e me nu s elec ti on you wish to config u re.
Control panel set up 35 4 IP A ddress 4 This fi e ld disp lays the cur r ent IP addr ess of th e machine. If you have ch o sen a BOO T Me thod of S tat ic , enter the IP add ress th a t you wi sh to assign to the machi ne (check wi th your n etwork admini strator for a suitab le IP add ress to u se).
Control panel set up 36 4 Secondary WINS Server I P Address 4 This fi e ld speci fies the IP addre ss of the se condary WINS server. I t is use d as a b ackup to the Pri ma ry W INS server address. I f the Primary server is unavail able, th e machine ca n st i ll r egist e r itse lf with a secondar y server.
Control panel set up 37 4 WLAN Status 4 St atus 4 This fi e ld disp lays the cur r ent wi rele ss network sta tus. Sig na l 4 This fi e ld disp lays the cur r ent wi rele ss network si gnal streng th . SSI D 4 This fi e ld disp lays the cur r ent wi rele ss network S S ID.
Control panel set up 38 4 Restoring the network setti n gs to facto ry defa ult 4 You can r eset the print se rver back to its defa ult fact o ry sett ings (rese tting all informat i on such a s the pas sw o rd an d IP ad dr es s infor m atio n).
Control panel set up 39 4 Printing the Network Configu r ation R eport 4 Note No de Nam e : Th e Nod e Nam e ap pea rs in t he Net work C o nfigu ra tio n Re por t.
Control panel set up 40 4 Printing the W LAN Report 4 The WL AN Repo rt p rin ts your machine's wir e less stat us report. If the wirele ss co nnectio n failed, check the error co de on the printe d repor t. uu Q uic k Set up G ui de: Tro ubl esho ot in g For MFC-J430W/J 432W 4 a Press Me nu .
Control panel set up 41 4 Function ta ble and d efault fact ory settings 4 Fo r MF C-J 82 5D W/ J8 35 DW and DC P -J925 D W 4 Ma in m e nu Sub m enu Me n u S elec tion s O pti ons Network Wired LAN TCP/IP BOOT Method Auto / Static / RARP / BOOTP / DHC P IP Address [000-255].
Control panel set up 42 4 Network (Continued) WLAN TCP/IP BOOT Method Auto / Static / RARP / BOOTP / DHC P IP Address [000-255].[000-255]. [000-255].[000-255]. [000].[000].[000].[000] 1 Subnet Mask [000-255].[000-255]. [000-255].[000-255]. [000].[000].
Control panel set up 43 4 Network (Continued) Web C onnect setti ngs 2 (MFC-J825DW / J835DW USA only) P ro xy S et ti ng s Proxy Connection On / Off Address Port User Name Password Network I/F Wired L.
Control panel set up 44 4 For MFC-J280W/J 625DW and DCP-J725DW 4 Main me nu Submenu Men u Se lections Options Network TCP/IP BOOT Method Auto / Static / RARP / BOOTP / DHCP IP Address [000-255].[000-255].[000-255].[000-255]. [000].[000].[000].[000] 1 Subnet Mask [000-255].
Control panel set up 45 4 For MFC-J430W/J 432W 4 The facto ry setti n gs ar e shown in bold. 1 On co nnect ion to th e netw ork, th e mach ine wi ll aut omat ica lly set t he IP ad dress an d Subne t Mask to v alue s appro pri ate f or your netw or k .
46 5 5 IMPORTANT 5 W eb B ase d M an ag eme nt is not ava ilab le for MFC - J280 W /J 43 0W/ J43 2W /J 6 25D W /J825 D W/ J835 D W an d DCP -J 7 25D W /J9 25D W. Ov ervie w 5 A st anda rd W eb Brows er c an be us ed to mana ge yo ur ma chin e us ing t he H TTP (H ype r Tex t Tr ans fe r Pro to col) .
Web Bas ed Managemen t 47 5 How to con figure the m achine s ettings us ing Web Based Manage ment (web browser) 5 A s tand ard w eb b rows e r can b e use d t o chan ge yo ur pr int ser v er set ting s using the H TT P (Hyp er Tex t Tra nsf er P rot oco l).
Web Bas ed Managemen t 48 5 Sett ing a p assw ord 5 We recommend se tting a logi n password to preve n t unau thorize d access to the Web Based M anagement. a Click Adm inistrator . b Enter the passwor d you w ant to u se (up to 32 characte r s). c Re- en ter th e pa ss word in Confirm new password bo x.
Web Bas ed Managemen t 49 5 Secure Func tion Lock 2.0 5 Secure Functi on Lock 2.0 fr o m Brot h er hel p s you to save money and i ncrease se curi ty by re stricting th e fu nct ion s av aila ble on yo ur B rothe r m ach ine .
Web Bas ed Managemen t 50 5 d Uncheck t h e fu nctions th a t yo u want to restrict i n th e Pr int bo x o r the Othe rs box. If yo u want t o config ure th e maxi m um page c ount, che ck the On bo x in Page Li m it , an d th en e nter th e number i n the Ma x box .
Web Bas ed Managemen t 51 5 Other f eatures 5 You ca n set up the f ollo wing fe atur es in Sec ur e Fun c tion L oc k 2. 0: All Counter Re s et You ca n re set the pa ge coun te r by c lick in g All Count e r Reset .
Web Bas ed Managemen t 52 5 Changing the Scan to FTP configuration using a w eb browser 5 Scan to FTP allows you to scan a document dir ectly to an FTP server on your loca l network or on the Inte rnet. See t he S o ftware User’s Guide fo r m or e d e ta i ls o n Sc a n to F T P .
Web Bas ed Managemen t 53 5 Changing the Scan to Net w ork confi guration usi ng a web browser 5 Scan to Network al l ows you to scan documents d ire ctly to a sh ared f older on a CIFS 1 se r ver l ocated on your local network or t he Interne t.
54 6 6 IMPORTANT 6 Int ern et f ax i s not av ai lab le f or M FC- J280 W/J 430W /J43 2W/J 625 DW/J 825 DW/ J835 D W and DCP -J 7 25D W /J9 25D W. In t e rn et f ax O ver v i ew 6 Intern et faxing (IFAX) allo ws you to send a nd receive fax documents u sing the I nternet as t he transport mechanism.
In te rne t fa x 55 6 For ward ing rec ei ved E-ma il and fa x mes sag es You can forward rec e ived E-mail o r standar d fax messages to anoth er E-mail add ress or fax ma chine. For m ore i nform ation see F orw ar din g rece iv ed E-ma il an d fax mes sa ges uu pa ge 5 9.
In te rne t fa x 56 6 How to Inte rnet fax 6 Before usin g an Inter net fax yo u must config ure your Br other machin e to communicate with your n etwork and mail se rver.
In te rne t fa x 57 6 Note Some E-mail servers do not a llo w you to send large E-mail documents ( the Syste m Administ r ator will of te n place a l imit o n the ma xim um E-mai l si ze). Wit h this f unction enab l ed, th e machi ne will d ispl a y Out of M emor y wh en try ing t o sen d E- m ail docu m ents ov e r 1 Mby te in si ze.
In te rne t fa x 58 6 Receiv in g an I nternet f ax to your co m pute r 6 When a compute r rece ives an Internet fax document, th e documen t is a ttac hed to a mail message that infor m s the computer th at it has received a document from an Internet fax.
In te rne t fa x 59 6 Additional Internet Fax option s 6 Fo rw ar di ng r ec eiv ed E-m ai l an d fax m e ssa ge s 6 You can fo rward received E-ma i l or standard fax me ssages to anoth e r E-mai l address or fax machine. Received messages ca n be forwarded vi a E-mail to a comp uter or Inter net fax.
In te rne t fa x 60 6 In th is example, yo ur machine has a n E-mail address of FA X@brother. co m, you wi sh to send a d ocument from thi s machine to another mach ine in E ngland wi th an E-mail a ddress o f UKFAX@ broth er.
In te rne t fa x 61 6 Relay b roadcast from a co m put er 6 1 Internet You can also send E-mail from your co mputer and h ave it relayed to a co nventio n al fa x ma chine.
In te rne t fa x 62 6 Setup Mail TX 6 You can se t the N ot ifica ti on opt io n in the Se tu p M ai l TX option to either On or Off . When switch ed to On an add ition al f ie ld of inf o rmat io n is sen t wit h the im ag e da ta. Th is fie ld is nam e d “MD N”.
63 7 7 IMPORTANT 7 Security fe atur e s is n ot ava i lable for MFC-J 2 80W/J430W/J4 32W/J625DW/J825DW/J83 5DW and DCP -J 7 25D W /J9 25D W. Ov ervie w 7 In today’s wo rld th ere are many secu rity thre a ts to your n e twork and t h e data tha t travels o ve r it.
Securi t y feat ures 64 7 Sendi ng an E-mai l securely 7 Conf igurat ion u sing W eb Ba sed M anageme nt (w eb bro wser ) 7 You c an co nf igu re sec ure d E -mai l s ending w ith us e r au then t icat ion on the W e b Bas ed Man ag em e nt scr een . a Start yo ur web b rowser.
Securi t y feat ures 65 7 Se ndin g an E -mai l wi th us er a ut he ntica tio n 7 Th is m achi ne s u ppo rts POP be fo re SMT P a nd S MT P-A UTH met h ods t o sen d an E-m ail v ia an E-ma il s erve r th at requ ire s a user aut he nticat io n. Th ese m eth od s pr even t an una ut ho rized us er from acces sin g th e E-ma il ser ver.
Securi t y feat ures 66 7 Secure Manage m ent usin g BRAdm in Professiona l 3 (Windows ® ) 7 To use t h e BRAdm in Prof ess iona l 3 utilit y s ec urel y, you nee d to fo llow t h e po ints b e low 7.
67 8 8 Ov ervie w 8 Thi s ch apt er ex pla ins how t o res olv e ty pic al n et work pr obl ems yo u may enco unte r wh en us ing y our Brot her machine. If , after r e ading th is ch apter, y ou are unable to resolve your p roblem, pl e ase vi si t th e Brot her Solutio ns Center at: h ttp ://soluti ons.
Troubl eshooting 68 8 Is yo ur WLAN ac cess point/router in st ealth mode? (not broadc asting the SS ID) wireless You should type the correct SSID name or Network Key by hand. Check the SSID name or the Network Key in the instructions su pplied with your WLAN acc ess poi nt/router an d reconfigu re the wireless network set up.
Troubl eshooting 69 8 The Brother m achine c annot print or scan over t he network. The Brother m achine is not found on the network e ven afte r successful installation. Questi on Inte r f ace So lu t io n Are you usin g security soft ware? wired/ wireless Se e I'm using security so ftwar e.
Troubl eshooting 70 8 Is your Brother machine assigne d with an avail able IP address? (Continued) wired/ wireless 1 (Windows ® XP, W indows Server ® 2003/ 2008) Cli ck the Start b u tto n , Al l Programs , Access ories and Windo ws E xpl or er , and then My Comput er .
Troubl eshooting 71 8 Are you c onnecting the Brother m achine to the network u sing wireless capabilities? wireless Print the WLAN Rep ort to confirm the state of a wireless connect ion. (For how to prin t, see Printing the WLAN Report uu page 40.
Troubl eshooting 72 8 Check t he Li nk Sta tus in the N etwork Configuration Report. wired/ wireless Print the Ne twork Configuration Report a nd che ck that E ther net Li nk Sta tus or Wi rel ess Li nk Sta tus is show ing Link OK .
73 A A Supporte d protocols and secu rity features A Appe ndix A A Interf a ce Eth ern et 10/1 00BA SE-TX Wireless IEEE 802. 11b/g/n ( Infrast r uctur e Mode / A d-hoc Mode ) Network (common) Protocol.
I ndex 74 B B A AOSS™ ..... ..... .... ........ .... ..... ....... ..... ..... ....... .... ... 17 , 36 APIPA ... ..... ..... .... ..... ..... ..... .... ..... ....... ..... ..... .... ..... .... 36 B BRA dmin Light .... ..... ..... ..... .... .....
デバイスBrother DCP-J725DWの購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
Brother DCP-J725DWをまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはBrother DCP-J725DWの技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Brother DCP-J725DWの取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Brother DCP-J725DWで得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Brother DCP-J725DWを既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はBrother DCP-J725DWの不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Brother DCP-J725DWに関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちBrother DCP-J725DWデバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
