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X-C 625 0 Pro (3 00) NT User’ s Manual.
ii X-C 6250 Pro (300) NT Users Manual 79-0030-001 11 Januar y 2001 Identification X- C 6250 Pro (300) NT User s Manual Januar y 2001 · Revision 001 Copyright Notice © Copyright 2001 Itronix Corporation.
iii 79-0030-001 11 January 2001 Compliance Statements The X-C 6250 P ro (300) computer has been tested and found to comply with the limits for a Class B digital device, pursuant to P art 15 of the FCC R ules. These limits are designed to provide reasonable protection against harmful inter ference in a residential installation .
iv X-C 6250 Pro (300) NT Users Manual 79-0030-001 11 Januar y 2001 this happens, the telephone company will provide advance notice in order for you to make the necessar y modifications in order to maintain uninterrupted ser vice.
v 79-0030-001 11 January 2001 NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone inter face.
vi X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 designed to provide reasonable protection against harmful inter ference in a residential installation .
vii 79-0030-001 11 January 2001 About This Manual The X- C 6250 Pro (300) NT User s Manual provides information about using the X-C 6250 Pro (300) computer and some of its peripherals. If youve never used this computer (or any computer) before , the first three sections contain important information to get you started success- fully .
viii X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 F or More Help If you need help, or if you want to learn more about your computer , use the following resources already installed on your system. • If you need help using an application, refer to the applications online Help.
ix 79-0030-001 11 January 2001 Contents About This Manual .............................................................. vii Inside .................................................................................. vi i F or More Help ................
x X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Section 3 Getting Started ..................................................... 35 Introduction ....................................................................... 36 PRECA UTIONS .
xi 79-0030-001 11 January 2001 Section 5 Customizing Settings ............................................. 55 Introduction ....................................................................... 56 Using the System Configuration Utility .............
xii X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Section 8 Optional Equipment and Accessories ....................... 79 Connecting a P rinter ........................................................... 80 Connecting an External Monitor .
xiii 79-0030-001 11 January 2001 Section 9 Modems ............................................................... 97 Introduction ....................................................................... 98 Which Modem Do I Have? .......................
xiv X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Appendix B T roubleshooting ................................................... 119 What to T r y F irst ............................................................... 120 F or More Help .
WE K N O W T H E R O A D TM S E CTION 1 F eatures of the Computer Introduction 16 Individual Parts 17 Indicator Lights 19 Standard Hardware 20 Optional Hardware 20 Standard Software 21 If Y ou Have a .
16 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Introduction The X- C 6250 P ro (300) mobile computer is a ruggedized, weather - sealed computer system built for the demanding environment of the mobile worker .
17 Section 1. F eatures of the Computer 79-0030-001 11 January 2001 Antenna Display Indicator Lights Keyboard P ower P or t Batter y Door USB P ort Audio P ort Microphone Mouse P ointer and Buttons Se.
18 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 The l abeled components are described below . • 9-Pin Serial P ort This port can be used for serial communications, bar code input, connection to a printer , or other purposes.
19 Section 1. F eatures of the Computer 79-0030-001 11 January 2001 • P ower P ort This port is used to connect the external power supply to the computer . • RJ-11 Connector This port is used by the i nternal modem to communicate over standard voice grade telephone lines.
20 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Standard Hardware • National Semiconductor ® 300 megahertz (MHz) GXm ® pr oc ess or • 64, 128, or 256 Megabytes (MB) of Ran.
21 Section 1. F eatures of the Computer 79-0030-001 11 January 2001 • Bar code laser scanner • Hand-held laser scanner • External 3.5-inch floppy drive • External CD-ROM drive • Internal mini-PCI modem Standard Sof t ware • Microsof t ® W in dow s ® N T 4 .
22 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 If Y ou Have a T ouch Screen If you have a touch screen, follow the guidelines below . T o use the stylus • Slide the stylus out of its holder . If you have a shoulder strap, you may have a slot on the strap to hold the stylus.
WE K N O W T H E R O A D TM S E C T I O N 2 Using the K eyboard and Mouse K eyboard Basics 24 Restarting the Computer 24 P rimar y Keys 24 Arrow K eys 27 Numeric Keypad 28 FN Keys 29 F unction Keys 30.
24 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 K eyboard Basics The keyboard on the mobile computer looks much like the keyboard of a typewriter and operates in almost the same way .
25 Section 2. Using the Keyboard and Mouse 79-0030-001 11 Januar y 2001 Esc F 1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F 1 1 F12 Num Lk Prt Sc S y sRq Scr Lk Pause Bre ak Delete Ins e r t = + - _ 0 ) * 9 ( 9 8 *.
26 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 AL T GR The AL T GR key , a special function k ey found on t he 85- key keyboard, when pressed and held, allows you to use characters in the bottom right of a three character key .
27 Section 2. Using the Keyboard and Mouse 79-0030-001 11 Januar y 2001 PRT SC In Windows, pressing the PRT SC (print screen) key copies the current screen or window to the clipboard so you can paste it into documents. P ressing AL T+PRT SC key copies the active window to the clipboard.
28 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 The LEFT ARROW key usually moves t he cursor one character position to the left. In Windows, you can use the arrow keys instead of the mouse. Key Description FN+END P ressing FN+END ( FN+ RIGHT ARROW ) activates the End key .
29 Section 2. Using the Keyboard and Mouse 79-0030-001 11 Januar y 2001 Below are descriptions of the keys when NUM LK is pressed. K ey Description NUM LK ( FN+F12 ) Numeric Lock. Pressing the FN+ NUM LK keys places the embedded numeric keypad in the numeric state.
30 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 FN+F3 Brighten the display backlight (on 10.4-inch color only available when MaxBright is off) FN+F4 Lighten the display contrast (not available on the 10.4-inch color display) FN+F5 Darken the display contrast (not available on the 10.
31 Section 2. Using the Keyboard and Mouse 79-0030-001 11 Januar y 2001 Other Keys K ey Description DEL Delete. In Command Prompt, the DEL key deletes one character to the left of the cursor s position.
32 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Using the Mouse The mouse (pointer device) and its buttons (controls) are located at the bottom of the keyboard just below the space bar . The mouse, which looks like a gray eraser head, is positioned between the left and right mouse buttons at the bottom of the keyboard.
33 Section 2. Using the Keyboard and Mouse 79-0030-001 11 Januar y 2001 T erm Meaning Double-click T o click the left, primar y mouse button twice in rapid succession. P ointing and double-clicking on an application icon opens or launches the program associated with the icon.
34 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001.
WE K N O W T H E R O A D TM S E C TION 3 Getting Star ted Introduction 36 PRECAUTIONS 36 The First Time... 37 Connecting the AC Adapter 37 Installing and Charging the Batter y 38 T urning the Computer.
36 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Introduction This section includes procedures for setting up and using your computer for the first time. PRECAUTIONS Please be aware of the following important information before you begin operating your computer .
37 Section 3. Getting Started 79-0030-001 11 January 2001 The First Time... Using your computer for the first time involves: • Connecting the AC adapter to the computer • Installing and charging t.
38 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Installing and Charging the Batter y The Nick el Metal Hydride (NiMH) batter y supplied with your computer should be fully charged before you operate the unit on batter y power .
39 Section 3. Getting Started 79-0030-001 11 January 2001 3 Align the batter y connectors as shown in the diagram below , and then place the batter y in the computer . 4 Replace the batter y door by sliding it toward the k eyboard and latching it into place.
40 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 T urning the Computer On and Off Y ou can operate the computer while the batter y is charging.
41 Section 3. Getting Started 79-0030-001 11 January 2001 Star tup P roblems? If your computer does not operate, try these solutions. • Connect the AC adapter to charge the batter y if it is not charged. • If the AC adapter is connected, make sure the electrical outlet you are using works.
42 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 If Y ou Have a T ouch Screen T o use the stylus • Slide the stylus out of its holder . If you have a shoulder strap, you may have a slot on the strap to hold the stylus. • T o replace it, slide it into the appropriate slot point first.
WE K N O W T H E R O A D TM S E C T I O N 4 If Y ou Have a Radio Modem In troduction 44 Before Y ou Star t: Register! 44 Motient or Cingular 44 Cellular CDPD 44 GSM 45 Wireless LAN (WLAN) 46 What Can .
44 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 ESN Hex: CE001BC0 ESN Dec: 206-00007104 EID: 00-A0-D5-00-1B-C0 Radio ID Electronic serial number (Hexadecimal, decimal) Introduction If your computer is equipped with a radio modem, you must register it with t he appropriate network provider .
45 Section 4. If Y ou Have a Radio Modem 79-0030-001 11 January 2001 GSM T o use your GSM International Radio Soft ware you will need to install the GSM modem, the GSM software and a 3V Subscriber Identity Module (SIM) Card. T o install the W avecom GSM modem, do the following: 1 Go to Start, Settings, Control P anel and click on Modems.
46 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 T o install your GSM sof tware, do the following: 1 Go to Start, Radio T ools, then click on Install GSM. 2 Click OK when the install dialogue box asks for the file rasdd.dll. P oint it to c:i386, and click OK again.
47 Section 4. If Y ou Have a Radio Modem 79-0030-001 11 January 2001 What Can I Do with My Radio Modem? The radio modem in your mobile computer gives you the freedom to send and receive data without connecting to the wired telephone system or traditional wired networks.
48 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Using the Integrated Radio Modem This section provides basic information on operating your mobile computer s integrated radio modem. Antenna P ositioning The mobile computer radio antenna has maximum sensitivity in the full vertical upright position.
49 Section 4. If Y ou Have a Radio Modem 79-0030-001 11 January 2001 Radio Indicator Light Indicator lights located below t he computer display report current mobile computer activities. The indicator light at the far right shows radio power status and message wake up activity .
50 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 F actor y Installed Windows NT 4 .0 Mobile Computer T ools and Radio T ools The mobile computer includes factor y installed sof tware that makes it easy to verify the operation of your integrated radio modem and radio terminal.
51 Section 4. If Y ou Have a Radio Modem 79-0030-001 11 January 2001 User Installable Cellular/CDPD Radio Sof tware If you are using the Sierra Wireless SB300 (CDPD/Cellular) radio modem, you will need to install the Sierra W ireless W atcher program.
52 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Wireless L AN Y our Cisco Aironet 340 WLAN PC card is i ntegrated in your X-C 6250 P ro (300) computer and can achieve per formance, throughput and security comparable with wired Ethernet connections.
53 Section 4. If Y ou Have a Radio Modem 79-0030-001 11 January 2001 Additional Documentation If you are developing a custom radio application for the mobile computer , you may need to order additional documentation describing the programming interface to your radio modem.
54 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001.
WE K N O W T H E R O A D TM S E C T I O N 5 Customizing Settings Introduction 56 Using the System Configuration Utility 56 Accessing the SCU 57 Setting the COM4 IRQs 58.
56 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Im por ta nt Changing or disabling power management options can decrease batter y life.
57 Section 5. Customizing Settings 79-0030-001 11 January 2001 Accessing the SCU T o access the System Configuration Utility 1 F rom the Start Menu, s elect Shut Down and then choose R estart the computer .
58 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Setting the COM4 IRQs Some modem sof tware will not work with standard communication (COM) port and Interrupt Request (IRQ) settings.
59 Section 5. Customizing Settings 79-0030-001 11 January 2001 T o check IRQs currently assigned by Windows NT 4.0: 1 Log on as Adminstrator . 2 Select Start / P rograms / Adminstrative T ools / W .
60 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001.
WE K N O W T H E R O A D TM S ECTION 6 Managing Batteries and Po w e r Introduction 62 Practical Batter y Tips 62 Conser ving P ower and Extending Batter y Life 66 Low Battery W arnings 67 P ower-savi.
62 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Not e An open file or director y in W indows Explorer will not allow the computer to go into suspend mode. Introduction The mobile computer uses a Nickel Metal Hydride (NiMH) batter y .
63 Section 6. Managing Batteries and Power 79-0030-001 11 January 2001 • Unplug peripherals and remove peripheral and network PC Cards when you are not using them. • Certain devices and PC cards will prevent the unit from suspending when they are inserted into a PC card slot on the unit.
64 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 T o prevent possible damage to the batter y , the system will not allow a charge if the batter y temperature is above 50°C (122°F) or below 5°C (41°F), such as in a closed, unattended vehicle.
65 Section 6. Managing Batteries and Power 79-0030-001 11 January 2001 In cold conditions • When using a batter y in cold conditions, the battery capacity can drain 30 percent faster at 4°C (39°F) and 70 percent faster at -11°C (19°F).
66 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Conser ving P ower and Extending Batter y L ife F ollow these guidelines to get the most use from your batteries and extend their life. • T urn off your computer by pressing FN+OFF whenever you are not using it.
67 Section 6. Managing Batteries and Power 79-0030-001 11 January 2001 Low Batter y W arnings When the batter y becomes low , the mobile computer beeps and the batter y indicator light blinks. If you are running Windows, a warning message also appears on the screen periodically .
68 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Hard Disk Standby T o conser ve power , the hard disk switches to standby mode af ter a period of inactivity and resumes when it detects activity . Display T o conser ve power , the system turns off the display when the computer enters suspend mode.
69 Section 6. Managing Batteries and Power 79-0030-001 11 January 2001 MaxBright MaxBright is a feature available on 10.4-inch color display that intensifies the backlight to its maximum brightness.
70 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 T o remove and replace the batter y 1 T urn off the computer by pressing FN+OFF , and then locate the batter y door in front of the keyboard. 2 Push the two batter y door latches down to unlatch the door and slide it away from the unit (C).
71 Section 6. Managing Batteries and Power 79-0030-001 11 January 2001 Charging Batteries T o maintain power and prevent data loss from a low batter y , charge the batter y daily . Y ou can use several external power or charging devices approved for use with the mobile computer .
72 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Leave the display tilted open and allow unrestricted air flow while the batter y is charging. This allows excess heat to escape from the batter y compartment and helps prevent the batter y from overheating.
73 Section 6. Managing Batteries and Power 79-0030-001 11 January 2001 Disposing of Batteries WARNING The mobile computer is powered by a rechargeable Nickel Metal Hydride (NiMH) batter y . Disposing of the batter y improperly can cause serious personal injur y .
74 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001.
WE K N O W T H E R O A D TM S E C T I O N 7 Using PC Cards Introduction 76 Inser ting and Removing a PC Card 76 T ransferring Files Using PC Cards 78 Using Bootable PC Cards 78.
76 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Push in on the door and slide the latch down CAUTION The internal components of the mobile computer will be damaged if exposed to contaminants. When the PC card door is open, shield the unit from all contaminants such as liquids, rain, snow , and dust.
77 Section 7. Using PC Cards 79-0030-001 11 January 2001 2 P osition the card and carefully slide it into the card socket until it is firmly seated. 3 Close the PC card door and push the latch up to secure it.
78 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Imp orta nt Do not use FN+OFF to suspend the computer if you have booted from a PC Card rather than the computer s internal hard disk. When you have finished using the card, remove it from the computer and then press CTRL+AL T+DEL to restart the system.
WE K N O W T H E R O A D TM SECTION 8 Optional Equipment and Accessories Connecting a Printer 80 Connecting an External Monitor 81 Connecting an External Mouse 81 PC Card External Floppy Disk Drive 83.
80 79-0030-001 11 Januar y 2001 X- C 6250 Pro (300) NT User s Manual Connecting a P rinter Y ou can connect a printer to the mobile computer with the parallel or serial cable supplied with your printer . This allows you to print documents that are stored in the computer .
81 Section 8. Optional Equipment and Accessories 79-0030-001 11 January 2001 Connecting an External Monitor The computer has a Display Selection feature that allows you to switch between the computer display , an external monitor , or both as the active display .
82 79-0030-001 11 Januar y 2001 X- C 6250 Pro (300) NT User s Manual 6 Under Model, select the appropriate model. 7 Choose OK. 8 Close all windows and enable the communication port.
83 Section 8. Optional Equipment and Accessories 79-0030-001 11 January 2001 PC Card External Floppy Disk Drive An external floppy drive can be connected to the computer using the PC Card socket. Y ou can use the external floppy to transfer files to the mobile computer; use the drive letters that correspond to your hardware configuration.
84 79-0030-001 11 Januar y 2001 X- C 6250 Pro (300) NT User s Manual Booting from a PC Card External Floppy The mobile computer normally boots from the internal hard disk; however , it might be nec.
85 Section 8. Optional Equipment and Accessories 79-0030-001 11 January 2001 Using an External CD -ROM Y ou can use an external CD -ROM drive to copy files to the mobile computer or access information from a CD.
86 79-0030-001 11 Januar y 2001 X- C 6250 Pro (300) NT User s Manual Stand Alone Charger The stand alone charger is an optional charging device used to charge a Nickel Metal Hydride (NiMH) batter y . This charger allows you to charge an additional batter y for the mobile computer .
87 Section 8. Optional Equipment and Accessories 79-0030-001 11 January 2001 Indicator Lights Green Red Description On On P ower up. No batter y installed. Blinking Off Charging batter y . On Off Charging complete. On Blinking Batter y problem. Use Batter y Status to check the condition of the batter y .
88 79-0030-001 11 Januar y 2001 X- C 6250 Pro (300) NT User s Manual T o connect the vehicle adapter 1 Insert the vehicle adapter s power cord into the power port on the side of the computer . 2 Insert the cigarette lighter adapter into the vehicles cigarette lighter socket, turning it slightly to make a good connection.
89 Section 8. Optional Equipment and Accessories 79-0030-001 11 January 2001 Important If you charge your batter y daily , rely on the gas gauge reading to determine batter y capacity . The gas gauge displayed by P ower P rofiler may show that the batter y is full, but the external power indicator light may still be blinking.
90 79-0030-001 11 Januar y 2001 X-C 6250 Pro (300) NT User s Manual V ehicle Cradle The vehicle cradle is a vehicle-based docking station designed to safely secure the computer in the vehicle. A standard k ey lock located on the front of the cradle locks the computer onto the cradle for security purposes.
91 Section 8. Optional Equipment and Accessories 79-0030-001 11 January 2001 PRECAUTIONS • There are no user-replaceable parts within the vehicle cradle, so do not open the cradle case. The vehicle cradle is internally protected. It resets automatically if there is a power fault.
92 79-0030-001 11 Januar y 2001 X- C 6250 Pro (300) NT User s Manual Communicating with Other Devices The vehicle cradle is designed with a standard serial port and an external USB bus so you can connect external devices such as a printer or modem.
93 Section 8. Optional Equipment and Accessories 79-0030-001 11 January 2001 External Antennas An external RF antenna also can be connected to the cradle using the TNC RF connector on the back.
94 79-0030-001 11 Januar y 2001 X- C 6250 Pro (300) NT User s Manual Cleaning or Replacing Cradle Contact Pins The contact pins on the vehicle cradle are exposed to contamination and stress when the computer is installed and removed from the cradle during normal daily operation.
95 Section 8. Optional Equipment and Accessories 79-0030-001 11 January 2001 Surge Protection A large number of computer and high technology equipment damage is directly related to AC power and telephone line problems.
96 79-0030-001 11 Januar y 2001 X- C 6250 Pro (300) NT User s Manual Quality of Electrical Wiring and Ser vice W iring should be up to current NEC standards and have verified good AC grounds.
WE K N O W T H E R O A D TM S E C T I O N 9 Modems Introduction 98 Wh ich Modem Do I Have? 98 Using the Internal Landline Modem 99 T ransferring Files 100.
98 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Introduction The mobile computer may be equipped with one of several modems. A modem allows the computer to exchange data over a phone line with another computer that is also equipped with a modem.
99 Section 9. Modems 79-0030-001 11 January 2001 Using the Internal Landline Modem T o use the internal landline modem 1 Plug one end of an RJ-11 cable into the RJ-11 connector on the back of the computer . 2 Plug the other end of the RJ-11 cable into a telephone jack.
100 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 T ransferring Files T o transfer files using the internal landline modem 1 Insert one end of an RJ-11 cable into the RJ-11 connector on the back of the computer . 2 Insert the other end of the RJ-11 cable into a telephone jack.
WE K N O W T H E R O A D TM S E C T I O N 10 Maintenance and Storage Int roduction 102 If Y ou Have a T ouch Screen 102 Hard D rive Care and Handling 102 Internal Hard Drives 103 External PC Card Hard.
102 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 CAUTION • Always use an approved stylus. • Never use sharp, hard, or abrasive implements on the touch screen such as ball point pens, pencils, or k eys. They could damage the screen .
103 Section 10. Maintenance and Storage 79-0030-001 11 Januar y 2001 create loose debris in the drive enclosure that may cause progressive damage over time.
104 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 External PC Card Hard Drives Each PC Card hard drive manufacturer provides specific guidelines for the care and handling of the product.
105 Section 10. Maintenance and Storage 79-0030-001 11 Januar y 2001 Batter y Maintenance and Storage Maintaining Batteries F ollow these guidelines to maintain performance of Nick el Metal Hydride (NiMH) batteries. • Avoid exposing batteries to extremely hot or cold temperatures for long periods.
106 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Computer M aintenance and Storage Maintaining Y our Computer F ollow these guidelines to help maintain the condition and per formance of your computer . • T urn off the computer when you are not using it.
107 Section 10. Maintenance and Storage 79-0030-001 11 Januar y 2001 Display P eri odi cal ly in sp ect t he di sp lay t o mak e sur e th e con tra st a nd brightness functions are operating properly and that all pixels are operational. Note If yo u hav e a 10.
108 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 I/O P or ts Ma ke sure the v ideo , se rial , and para llel p orts are o pera ting properly . P eriodically inspect the ports for damage or contamination , and make sure the cover is attached to the computer .
109 Section 10. Maintenance and Storage 79-0030-001 11 Januar y 2001 Storing Y our Computer Y ou can store the mobile computer for approximately 10 - 14 days (dependent on the memor y size of your unit) without losing data as long as the batter y is fully charged before it is placed in storage.
110 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001.
WE K N O W T H E R O A D TM APPENDIX A Error Messages Introduction 112 POST M essages 112 Windows Messages 117 Application Messages 117.
112 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Introduction The following are possible error and warning messages you may encounter while operating the computer .
113 Appendix A. Error Messages 79-0030-001 11 January 2001 -Disk not found -F A T AL: CMOS RAM test failed -F A T AL: DMA controller faulty -F A T AL: F aulty DMA page registers -F A T AL: F aulty ref.
114 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 -Insert boot-disk and press any ke y -Internal cache test failed Restart the computer by pressing both mouse buttons for at least 10 seconds and then releasing the buttons. If the problem persists, contact your organizations help desk.
115 Appendix A. Error Messages 79-0030-001 11 January 2001 Non-system disk or disk error Replace and press any k ey to continue Remove the non-bootable PC memor y card from the card socket and press any k ey to reboot.
116 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 -W ARNING: CMOS checksum invalid - run SCU -W ARNING: CMOS failure - run SCU Run the System Configuration Utility (SCU) to set the system configuration. If the problem persists, contact your organization s help desk.
117 Appendix A. Error Messages 79-0030-001 11 January 2001 -PC87570 CPU test failed! P ress ENTER to continue -PC87570 initialization failed! P ress ENTER to continue -PC87570 RAM test failed! P ress .
118 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001.
WE K N O W T H E R O A D TM A P P E N D I X B T roubleshooting Wh at to T r y F irst 120 F or More Help 120 Common Solutions to Common Problems 121 Applications 122 Batteries 124 Display 126 Hard Disk.
120 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 What to T r y First This section is designed to help you determine and fix problems you might encounter while operating the mobile computer . T r y the following things in order: • F irst look through the categories in this section for a solution.
121 Appendix B. T roubleshooting 79-0030-001 11 January 2001 Common Solutions to Common Problems Solutions to some common problems are listed on the following pages under these categories: • Applica.
122 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Applications My application locks up, acts strangely , or produces an NT blue screen (crash screen for monochrome displays) • .
123 Appendix B. T roubleshooting 79-0030-001 11 January 2001 Applications Communications programs such as HyperT erminal or Procomm Plus dont seem to work or they lock Windows • If you are using the internal modem, be sure to specif y COM3 as the communications port.
124 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Batteries The batter y does not charge • T o prevent possible damage to the batter y , the system will not allow a charge if t he batter y temperature is extremely hot or cold (such as in a closed, unattended vehicle).
125 Appendix B. T roubleshooting 79-0030-001 11 January 2001 Batteries The batteries take much longer than three hours to charge • Under moderate temperatures, about 21°C (70ºF), the computer s batter y tak es 3 to 4 hours to completely charge.
126 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Batteries The gas gauge reads full, but the indicator light is still blinking • If you charge your batter y daily , rely on the gas gauge reading to determine battery capacity .
127 Appendix B. T roubleshooting 79-0030-001 11 January 2001 Display The underlined, inverse, and hypertext characters are difficult to read on the screen • Adjust the contrast by pressing FN+F4 and FN+F5 (these keys are not active on a 10.4-inch color display).
128 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Display I changed my display resolution, but I see no difference on the screen • T r y restarting your computer . Hard Disk The hard disk will not spin up so the computer cant boot up • This occurs if the unit is exposed to extreme temperature and humidity .
129 Appendix B. T roubleshooting 79-0030-001 11 January 2001 Keyboard Something unexpected happens when I press a key • Y ou may have pressed a key combination that performs a W indows function. Make sure you are pressing the correct keys for the application you are running.
130 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Landline Modems The modem doesn t work • Make sure a modem is installed. Locate the Config string label on the bottom of the mobile computer ; a modem is not installed if the seventh digit is Z .
131 Appendix B. T roubleshooting 79-0030-001 11 January 2001 Landline Modems • Make sure you have the correct COM port selected in your application. Refer to the online Help for your application. The following table describes the correct settings for each modem type.
132 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Landline Modems Third-party applications dont work with COM4 • Make sure a modem is installed. Locate the Config string label on the bottom of the mobile computer ; a modem is not installed if the seventh digit is Z .
133 Appendix B. T roubleshooting 79-0030-001 11 January 2001 Miscellaneous The computer shuts off unexpectedly • The computer has entered suspend mode. P ress FN+ON to turn it back on. • The batter y capacity may be low . Connect external power to charge the batter y , or replace the batter y with a fully charged one.
134 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Miscellaneous The computer wont turn off • P ress FN+OFF . If pressing FN+OFF does not turn off your computer , the system may be loc k ed up. R estart your computer by holding down both mouse buttons f or at least 10 seconds and then releasing the buttons.
135 Appendix B. T roubleshooting 79-0030-001 11 January 2001 Miscellaneous The computer is locked up • If youve tried to resolve the problem other ways and your system still doesnt respond, you may need to restart your system as described below .
136 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Mouse I have difficulty double-clicking the mouse fast enough • F rom the Start Menu, select Settings, Control P anel, and then choose Mouse. The Buttons tab contains the setting for the double-click speed.
137 Appendix B. T roubleshooting 79-0030-001 11 January 2001 PC Cards The system does not recognize the PC Card CD -ROM when it is inserted into the PC Card socket • F rom the Start Menu, select Shutdown, and then Shutdown the computer . Plug in the PC card and then restart the computer .
138 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 P en/T ouch Screen When I tr y to use the stylus on my t ouch screen, nothing happens • If you cannot select objects accurately with the stylus, you may need to recalibrate the touch screen .
139 Appendix B. T roubleshooting 79-0030-001 11 January 2001 Radio Modems The radio program cant regain network contact af ter the radio detects a low batter y even when the batter y is recharged • Th e ra di o po we r m us t be c yc led bef or e th e ra di o wi ll r es um e co nt ac t with the network.
140 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001.
WE K N O W T H E R O A D TM A P P E N D IX C Glossar y AC adapter The standard charging device shipped with the mobile computer that supplies power from an AC wall outlet to operate the computer and charge the batter y installed in the unit.
142 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 bit The smallest unit of computer data (binar y digit). deep cycle discharge A u se r- in it ia te d ch ar gi ng m et hod that completely discharges Nick el Metal Hydride (NiMH) batteries before charging them again.
143 Appendix C. Glossary 79-0030-001 11 January 2001 MaxBright A f ea tur e available on the 10.4-inch color display that intensifies the backlight to its maximum brightness. Pressing FN+ F1 toggles MaxBright on and off . megabytes (MB) A un it o f me mory mea sur eme nt equal to approximately one million bytes (1,048,576 bytes).
144 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 port An inter face between the computer and external devices. P ower On Self T est (POST) A diagnostic test run by the computer s BIOS system when the computer restarts. power port A po rt u sed to c onnect the external power supply to the mobile computer .
145 Appendix C. Glossary 79-0030-001 11 January 2001 suspend mode S us pend mode turns off certain functions of the computer if there is no activity for a user-specified time. The computer also enters suspend mode if the batter y capacity becomes critically low and external power is not connected or the batter y is not replaced.
146 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001.
WE K N O W T H E R O A D TM Inde x S ymbols 15-pin video port 17 25-pin parallel port 17 9-pin serial port 17 A AC adapter 37, 71 defined 141 accessories optional 20, 80 adjusting display contrast 30,.
148 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 batter y door illustrated 17 opening 70, 133 brightness, display 40 C calibrating the touch screen 22 Caps Lock mo de 26 CD-RO M.
149 Inde x 79-0030-001 11 January 2001 hardware settings, changing defaults 56 hardware, standard 20 headset port, illustrated 17 HyperT erminal application 21 I I/O ports illustrated 17 troubleshooti.
150 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 O optional equipment and accessories 20, 80 optional hardware and software 20 P parallel port connecting a printer 80 defined 14.
151 Inde x 79-0030-001 11 January 2001 tips, batter y 62 touch screen 42 calibrating 22 cleaning 102 troubleshooting 138 transferring files using an external CD-ROM 85 using an external floppy disk dr.
152 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001.
Itronix Corporation P .O . Box 179 Spokane , W A 992 1 0-0 179 www .itronix.com 79-00030-001.
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