Cisco SystemsメーカーIP phone 7960の使用説明書/サービス説明書
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170 W est Tas man Dri ve San Jose , CA 95134 -1706 USA http://ww w.cisco.com Cisco S yste ms, Inc . Corporate Headquarters Tel: 800 553 -NE TS (6387 ) 408 526-400 0 Fax: 408 526-410 0 Cisco SIP IP Phone 7960 A dministrator Guide V ersion 2 .
THE SPECIFICA TIONS AND INFORMA T ION REGARDING TH E PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NO TICE. ALL ST A TEMENTS, I NF ORMA TI ON, AND RECOMM ENDA TIONS IN THIS MANUAL ARE B ELI EVED TO BE ACCURA TE BUT ARE PRESENTED WITHOUT W ARRAN TY OF A NY KIND, EXPRESS OR IMPLIED.
iii Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 CONTENTS About This Gui de ix Overvi ew ix Who S hould Us e This Gu ide ix Object ives x Organi zation x Relat ed Do cume ntatio n xi Doc.
Contents iv Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 What is the Cisco SIP IP Phone 7960 ? 1-5 Support ed Featur es 1-7 Support ed Protoc ols 1-10 Prereq uisites 1-12 Cisco SI P IP Pho.
v Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Contents Using th e Cisco SIP IP Ph one Menu Inte rface 2-21 Reading the Cisco SIP IP Pho ne Icons 2-22 Customi zing the Cisco SI P IP Phon.
Contents vi Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 APPE NDIX A SIP C omp lianc e w ith RF C-25 43 I nform atio n A-1 SIP Func tions A-2 SIP Method s A-2 SIP Respo nses A- 3 1xx Respo.
vii Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Contents Cisco SI P IP Phone-to -Ci sco SIP IP Pho ne Net work Call For warding (Busy) B- 44 Cisco SI P IP Phone-to -Ci sco SIP IP Pho ne.
Contents viii Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 GLOSSA RY INDEX.
ix Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 About This Guide Overview The Cisco Se ssion Initiation Pr otocol (S IP) IP Phone 79 60 Ad min istrator Guide pro vides infor mation about ho w to setup , con nect ca bles to, a n d co nfigur e a Cisco SIP IP phone 7 960 ( he reafte r re ferr ed to a s a Cisc o SIP IP phon e).
About This Guide Objectives x Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Objectives The Cisco SIP IP Pho ne 79 60 Ad m inistrator Guide provides necessary information to get the Cisco SI P IP phone operational in a V oice-ov er-IP (V oIP) network.
xi Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 About Thi s Guide Rela te d Do cumentat ion Related Documentation The follo wing is a list of related Cisco SIP V oIP publications.
About This Guide Document C onventions xii Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Notes use the following con ventions: Note Means r eader take no te . Notes co ntain helpful suggest ions or references to material not cov ered in the pub lication.
xiii Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 About Thi s Guide Docum ent C onventi ons Va r o i t u s Tämä varoitusmerkki merkitsee vaaraa.
About This Guide Document C onventions xiv Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Advars el Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade.
xv Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 About Thi s Guide Obt ai n ing Docume nt ation Obtaining Documentation World Wid e Web Y ou can acc e ss the most curren t Cisco docume ntation on the W orld W ide W e b at http://w ww .cisco.
About This Guide Obtaining Technical As sistance xvi Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Cisco Connection Online Cisco continues to rev olutionize how b usiness is done on th e Internet.
xvii Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 About Thi s Guide Obta ining T echni cal As sistan ce T o display the T A C web site that includes links to technical support information and softwa re u pgrad es an d for r eq ues ting T AC support, use www .
About This Guide Obtaining Technical As sistance xviii Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02.
C HAPTER 1-1 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 1 Product Overview This chap ter contains the follo wing inform ation about the Cisc o SIP IP phone: • What is Session Initiat.
Chapt er 1 Product Over view What is Se ss ion In it iation Prot ocol? 1-2 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 SIP provides the capabilities to: • Determine the location of the target end point—SIP supports address resolution, name mapping, and call redirection.
1-3 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 1 Product Overv iew What is Session Initiatio n Protocol? Compon ents of S IP SIP is a peer -to-peer protocol.
Chapt er 1 Product Over view What is Se ss ion In it iation Prot ocol? 1-4 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Figur e 1 -1 SIP Ar chi tectur e SIP Cl ie nt s SIP clients include: • Phones—C an act as either a U A S or U AC.
1-5 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 1 Product Overv iew What is the C isco SIP IP Phone 7960? SIP Se rv er s SIP ser vers in clude: • Proxy serv er—The proxy server is an int ermediate de vice that recei ves SIP requests fro m a client and then forwar ds the requ ests on the client’ s beh alf.
Chapt er 1 Product Over view What is the Cisc o SIP IP Phone 79 60? 1-6 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Figure 1-2 illustrates physical features of the Ci sco SI P I P p hon e.
1-7 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 1 Product Overv iew What is the C isco SIP IP Phone 7960? • On-screen mode b uttons—Retrie ves information about current settings, recent calls, av ailable ser v ices, and v oice mail messages.
Chapt er 1 Product Over view What is the Cisc o SIP IP Phone 79 60? 1-8 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 • Ability to: – Configure Ethernet port mod e and speed – Re gist.
1-9 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 1 Product Overv iew What is the C isco SIP IP Phone 7960? • Message W aiting Indication (via unsolicited NO TIFY)—Lights to indicate that a ne w voice message is in a sub scriber’ s m ailbox .
Chapt er 1 Product Over view What is the Cisc o SIP IP Phone 79 60? 1-10 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 – Direct number dial ing —Allo ws users to initiate or recei ve a call using a standard E.164 num ber format in a local, national, o r internat io nal format .
1-11 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 1 Product Overv iew What is the C isco SIP IP Phone 7960? • Int ernet Co ntrol Messa ge Prot ocol (I CMP) ICMP is a n etwork layer I nte rnet protocol tha t enables hosts to send error or control messa ges to other hosts.
Chapt er 1 Product Over view Prerequis ites 1-12 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 • T rivial File T ransfer Protocol (TFTP) TFTP allo ws file s to be transferred from one compu ter to anothe r ov er a network. The Cisc o SIP I P ph one u ses T FTP to d ownload configuration files and software upda tes.
1-13 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 1 Product Overv iew Cisco SI P IP Phone Connectio ns Cisco SIP IP Phone Connections The Cisc o SI P I P ph one has conn ec tions for con necting to th e data ne twork, f or providing po wer to the pho ne, and for c onnectin g a headset to the phon e.
Chapt er 1 Product Over view Cisco SIP I P Phon e Connectio ns 1-14 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Network Port (10/100 SW) Use the network port to conne ct the phone to the network. Y ou must use a straight-throu gh cable o n this po rt.
1-15 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 1 Product Overv iew Cisco SI P IP Phone Connectio ns Note Only th e network port (l abeled 10/10 0 SW) supports inlin e po w er from the Cisco Catalyst switches.
Chapt er 1 Product Over view The Cisco SIP IP Phone with a Catalyst Switch 1-16 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 The Cisco SI P IP Phone with a Catalyst Swit ch T o function in.
C HAPTER 2-1 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 2 Getting Started with Your Cisco SIP IP Phone This chapte r explains the Cisco SIP IP phone ini tializat ion and the process that you should fo llow to install and c onnec t the C isco SIP IP phone.
Chapter 2 Ge tting Started with Your Cisco SIP IP Phone Initiali zation Proc ess Over view 2-2 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 During the initializati o n process, the following e vents take place: 1. The stor ed image is l oaded.
2-3 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 2 Getting Started with Your Cisco SIP IP Pho ne Installing the Cisco SIP IP Phone Installing the Cisco SIP IP Phone This section c ontains infor mation on how to install Cisc o SIP I P p hon es in y our IP network.
Chapter 2 Getting Started with Your Cisco SIP IP Phone Installing the Cisco SIP IP Phone 2-4 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Downloading Files to Your TFTP Server Before installin g the Cisco SIP IP phone s, copy the following files from CCO to the root d ire ctory of you r TFTP server .
2-5 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 2 Getting Started with Your Cisco SIP IP Pho ne Installing the Cisco SIP IP Phone Configuring SIP Parameters Note Th is se ction de scribe s how to configure the b asic SIP pa ram eters that are required for the ph one to ope rate in a SIP V oIP en viro nment.
Chapter 2 Getting Started with Your Cisco SIP IP Phone Installing the Cisco SIP IP Phone 2-6 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Configuring SIP Par ameters via a TFTP Server If you ar e configuring SI P p aram eters via a T FTP server, you must us e configuration files.
2-7 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 2 Getting Started with Your Cisco SIP IP Pho ne Installing the Cisco SIP IP Phone • The de fault configuration file mu st be sto red in the r oot directo ry of the T FTP server .
Chapter 2 Getting Started with Your Cisco SIP IP Phone Installing the Cisco SIP IP Phone 2-8 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 By maintaining these parameters in the def a ult c.
2-9 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 2 Getting Started with Your Cisco SIP IP Pho ne Installing the Cisco SIP IP Phone The fo llowing is an exam ple of a SI P d efaul t co nfiguration file: ; sip default configuration file #Image Version image_version:P0S3 xxyy ; #Proxy server address proxy1_address: 192.
Chapter 2 Getting Started with Your Cisco SIP IP Phone Installing the Cisco SIP IP Phone 2-10 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Proced ure Step 1 Using an ASCII edit or , create a ph o ne-specif ic config uratio n f ile for each p hone that you plan to install.
2-11 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 2 Getting Started with Your Cisco SIP IP Pho ne Installing the Cisco SIP IP Phone Manually Configuring the SIP Parameters If you.
Chapter 2 Getting Started with Your Cisco SIP IP Phone Installing the Cisco SIP IP Phone 2-12 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Step 5 Highlight and press the Select soft key to co nfigure th e fo llowing p aramete rs: • Name—(Re quired) Number or e -mail address used whe n registering.
2-13 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 2 Getting Started with Your Cisco SIP IP Pho ne Installing the Cisco SIP IP Phone Configuring Network Parameters Note Th is se ction de scribe s how to configure the b asic n etwork param eters that are required fo r the phone to operate on th e networ k.
Chapter 2 Getting Started with Your Cisco SIP IP Phone Installing the Cisco SIP IP Phone 2-14 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Note By de fault, DHCP is enabled on yo ur phone. Bef ore you can manua lly conf igure the networ k para meters , you m ust di sabl e DHCP after conn ecting your pho ne to a power supply .
2-15 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 2 Getting Started with Your Cisco SIP IP Pho ne Installing the Cisco SIP IP Phone • When configuring a dom ain name: – Press the Number soft ke y if entering a n umerical ID or pr ess the Alpha soft key to enter a name.
Chapter 2 Getting Started with Your Cisco SIP IP Phone Installing the Cisco SIP IP Phone 2-16 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 • Domain Name—Name of th e DNS domain in whic h the phone resides. • DNS Servers 1 through 5—IP ad dress of the DNS server used by the phone to result name s to IP a ddress es.
2-17 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 2 Getting Started with Your Cisco SIP IP Pho ne Installing the Cisco SIP IP Phone Figur e 2-1 Cisco SIP IP Phone Cable Connec tions Proced ure Step 1 Connect a Ca tegory 3 or 5 straight-th rough Ethe rnet cable fr om the switch or hub to the network p ort on the phone .
Chapter 2 Getting Started with Your Cisco SIP IP Phone Installing the Cisco SIP IP Phone 2-18 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Step 3 Connect a Category 3 or 5 straight-th rou gh Ethern et ca ble fro m anothe r ne twork de vice, such as a deskt o p co mputer , to the access port on the phone (o ptional).
2-19 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 2 Getting Started with Your Cisco SIP IP Pho ne Installing the Cisco SIP IP Phone Befo re You Begin • Mounting the Cisco SIP IP phone on the wall requires some tools and equipmen t tha t a re n ot pr ovided as sta ndard e quipme nt.
Chapter 2 Getting Started with Your Cisco SIP IP Phone Verifying St art up 2-20 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Figur e 2-2 A djus ting the F oots tand Verifying Startup After the ph one has power connected to it, the phone begins its startup pro cess by cycling through these steps: 1.
2-21 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 2 Getting Started with Your Cisco SIP IP Pho ne Using the Cisco SIP IP Phon e Menu Inter face 3. These messag es display as phone starts up: – Configuring VLA N—The ph one is c onfiguring the E therne t co nne ction.
Chapter 2 Getting Started with Your Cisco SIP IP Phone Reading t he Ci sc o SIP IP Phone Ico ns 2-22 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 – If entering letters, use the num bers on the dial pad associated with a particular let ter .
2-23 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 2 Getting Started with Your Cisco SIP IP Pho ne Reading the Cisco SIP IP Ph one Icons The line is c onfigured for E.164 n umber d ialing and ready for you to place the cal l. When a line is conf igured for E.
Chapter 2 Getting Started with Your Cisco SIP IP Phone Customizing the Cis co SI P IP Phon e Ring Types 2-24 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Customizing the Cisco SIP IP Phone Ring Types The Cisco SIP IP phon e ships with two ring types: Chirp1 and Ch irp2.
2-25 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 2 Getting Started with Your Cisco SIP IP Pho ne Creating Dial Plans Note W e re commend that you define the dial_templa te parame ter in the default conf iguration file for maintenance and control purposes.
Chapter 2 Getting Started with Your Cisco SIP IP Phone Creati n g Dial Pla ns 2-26 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 • User =” type ” is the either IP or Pho ne. Enter Use r=phone or User=I P to have the tag automatically added to the dialed number .
C HAPTER 3-1 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 3 Managing Cisco SIP IP Phones This chapter provides information on the followi ng: • Ent ering Con figu ration Mo de, pa ge 3.
Chapt er 3 Managing Cisco SI P IP Pho nes Modify ing th e Phon e’s Netwo rk Setting s 3-2 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Unlocking Configuration Mode T o unlock the Cisco SIP IP phone , pr es s ** # . Note Y ou have acti vated the configuration mode for your pho ne .
3-3 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 3 Managing Cis co SIP IP Phones Modifying the Phone’s Ne twork Settings Befo re You Begin When configuring network se ttings, reme mber the following: • Unlock con figuration mo de a s desc ribed in th e “U nlock ing C onfiguration Mode” section on page 3- 2.
Chapt er 3 Managing Cisco SI P IP Pho nes Modify ing th e Phon e’s Netwo rk Setting s 3-4 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 • TFTP Server—IP a dd ress o f the TFTP server fr om which th e pho ne do wnlo ads its con figurati o n files and fi rmware images.
3-5 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 3 Managing Cis co SIP IP Phones Modifying the Phone’s SIP Settings network befo re the phone a ttempts to acquire a nother IP addre ss from the DHCP ser ver . When moving the phon e to a new network segment, you sho uld fi rst release the DHCP address.
Chapt er 3 Managing Cisco SI P IP Pho nes Modify in g the Phon e’s SIP Settings 3-6 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 T abl e 3-1 lists each of the SIP parame ters that you can conf igure. In the Configuration column, the name of a para meter as you would spe cify it in a configura tion fil e is listed.
3-7 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 3 Managing Cis co SIP IP Phones Modifying the Phone’s SIP Settings dtmf_ outofba nd Out of Ba nd D TMF N A N A imag e_ version .
Chapt er 3 Managing Cisco SI P IP Pho nes Modify in g the Phon e’s SIP Settings 3-8 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Modifying S IP Paramete rs via a T FTP Server If you have.
3-9 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 3 Managing Cis co SIP IP Phones Modifying the Phone’s SIP Settings Befo re You Begin • Ensure t hat you ha ve do wnloaded th e SIPDef ault.cnf f ile from CCO to the root direc tory of y our TF TP se rver .
Chapt er 3 Managing Cisco SI P IP Pho nes Modify in g the Phon e’s SIP Settings 3-10 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 • dtmf_inban d—(Option al) Whether to detec t and gene rate in-band signaling format. V a lid va lue s are 1 (ge nerate D TMF digits in-band) and 0 (do not generate DTMF d igits in- band).
3-11 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 3 Managing Cis co SIP IP Phones Modifying the Phone’s SIP Settings • sip_retx—(O ptional) Maximum number of times a SIP message othe r than an INVITE request wil l be retransmitted.
Chapt er 3 Managing Cisco SI P IP Pho nes Modify in g the Phon e’s SIP Settings 3-12 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 – dst_off set—(Option al) Of fset from the phone’ s time when DST is in effect. – dst_start_month— (Optiona l) Mo nth in w hich DST s tarts.
3-13 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 3 Managing Cis co SIP IP Phones Modifying the Phone’s SIP Settings – 2—The Do No t Disturb fe atur e is off perman en tly and ca nno t be turn ed on and off locally via the phone’ s user inter face.
Chapt er 3 Managing Cisco SI P IP Pho nes Modify in g the Phon e’s SIP Settings 3-14 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 – 2—The Ano nymous Call Blocking featu re is disabled perm anen tly and cannot b e turn ed on a nd off locally v ia th e pho ne ’ s us er inte rface .
3-15 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 3 Managing Cis co SIP IP Phones Modifying the Phone’s SIP Settings Step 2 Sav e the file with the same file name, SIPDefa ult.
Chapt er 3 Managing Cisco SI P IP Pho nes Modify in g the Phon e’s SIP Settings 3-16 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Proced ure Step 1 Using an ASCII edit or , create a ph o ne-specif ic config uratio n f ile for each p hone that you plan to install.
3-17 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 3 Managing Cis co SIP IP Phones Modifying the Phone’s SIP Settings • linex_displayname—(Op tional) I dentification as it should appe ar for c aller iden tifi cation p urposes.
Chapt er 3 Managing Cisco SI P IP Pho nes Modify in g the Phon e’s SIP Settings 3-18 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Step 2 Sav e the file to y our TFTP ser ver (i n the roo t dir ect ory o r a subd irec tor y containing a ll the phone-speci fic configuration f iles).
3-19 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 3 Managing Cis co SIP IP Phones Modifying the Phone’s SIP Settings • When co nfiguring th e Prefe rred Code c an d Ou t of Band D TMF pa rame ters, press the Change soft key until the option you desire is displayed and then press the Sa ve sof t ke y .
Chapt er 3 Managing Cisco SI P IP Pho nes Modify in g the Phon e’s SIP Settings 3-20 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Authentication Pa ssword p arameter when registrati on is enabled, the def ault logical password is used.
3-21 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 3 Managing Cis co SIP IP Phones Modifying the Phone’s SIP Settings • Register with Proxy—(Optiona l) Whether the pho ne must register with a proxy server during initialization.
Chapt er 3 Managing Cisco SI P IP Pho nes Setting the Date, Time, and Daylight Savings Tim e 3-22 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Setting the Date, Time, and Daylight Savings Time The cu rr en t da te an d tim e is suppor ted on the C i sco SIP IP pho ne via SNT P a nd is displayed on the p hone’ s LCD.
3-23 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 3 Managing Cis co SIP IP Phones Setting the Date, Ti m e, and Daylight Savings T ime T able 3-2 A ctions Based on sn t p_m ode When the s ntp_server P aramet er is Set to a N ull V alue sntp_s erver =0.
Chapt er 3 Managing Cisco SI P IP Pho nes Setting the Date, Time, and Daylight Savings Tim e 3-24 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 T able 3-3 lists the actions that take place when a valid IP address is specifi ed in the sntp_server para meter .
3-25 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 3 Managing Cis co SIP IP Phones Setting the Date, Ti m e, and Daylight Savings T ime Proced ure Step 1 Using an ASCII editor , open the SIPDef ault.
Chapt er 3 Managing Cisco SI P IP Pho nes Setting the Date, Time, and Daylight Savings Tim e 3-26 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 • dst_start_time—T ime of day on which DST begins. V alid values are hour/minute (0 2/00) or h our (14:30 ).
3-27 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 3 Managing Cis co SIP IP Phones Setting the Date, Ti m e, and Daylight Savings T ime • dst_stop_day_ of_wee k—Da y of the week on which DST ends.
Chapt er 3 Managing Cisco SI P IP Pho nes Erasing the Loc al ly-Defi ne d Settings 3-28 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 The follo wing is an example of the conf iguration for .
3-29 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 3 Managing Cis co SIP IP Phones Erasing th e Locally-Defi ned Settings Proced ure Step 1 Press the settings key . The Settings me nu is displayed. Step 2 Highlight Netw ork Conf iguration .
Chapt er 3 Managing Cisco SI P IP Pho nes Access ing Statu s Informat io n 3-30 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Step 4 Highlight t he parameter for which you wish to erase the setting. Step 5 Press the Edit soft key . Step 6 Press the << soft k ey to delete the current v alue.
3-31 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 3 Managing Cis co SIP IP Phones Acce s si ng Sta tu s Inf o rm ati o n Viewing Sta tus Mess ages T o view status messages that you can use to diagnose network pro blems, complete the follow in g steps: Step 1 Press the Settings key .
Chapt er 3 Managing Cisco SI P IP Pho nes Access ing Statu s Informat io n 3-32 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 • Phone Sta te Message—TCP m essages indicat ing the state of the phone . Possi ble mes sag es ar e: – Phone In itialize d—TC P conn ection ha s not g one down since th e pho ne was powered on.
3-33 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 3 Managing Cis co SIP IP Phones Upgrading the Cisco SIP IP Ph one Firmware Viewing the Firmw are Version T o vie w network statistics, complete the follo wing steps: Step 1 Press the s ettin gs key .
Chapt er 3 Managing Cisco SI P IP Pho nes Upgradi ng t he Cisco SIP I P Phon e Firmware 3-34 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Proced ure Step 1 Copy the binary file P0S3 xxyy . bin (whe re xx is the version number and yy is t he subversion number ) from CCO to the r oot dire c tory of the TF TP se rver .
3-35 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Chapter 3 Managing Cis co SIP IP Phones Performi ng an Image Upgrade and Rem ote Reboot Performing an Image Upgrade and Remote Reboot W ith V er sion 2.
Chapt er 3 Managing Cisco SI P IP Pho nes Performin g an Image Up grade and Remot e Reb oot 3-36 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 The fo llowing i s a n exam ple of a No ti f y mes sag e: NOTIFY sip: lineX_name @ ipaddress :5060 SIP/2.
A-1 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 APPENDIX A SIP Compliance with RFC-2543 Information This section describes ho w th e Cisco SIP IP ph one complies with the IETF def init ion of SIP as describe d in RFC 2543 .
Appendix A SIP Complianc e with RFC-2543 Information SIP Functions A-2 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 SIP Functions SIP Methods Fiv e of the six method s used by the SIP gate.
A-3 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix A SIP C ompliance with RFC-2543 Information SIP R esponses SIP Responses Release 1.
Appendix A SIP Complianc e with RFC-2543 Information SIP Responses A-4 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 1xx Respon se—Information R esponse s 2xx Resp onse— Success ful Resp onses 1xx Resp onse Supported ? Comments 100 Trying Y e s The Cisco SIP IP phone generate s this response f or an incom ing INV ITE.
A-5 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix A SIP C ompliance with RFC-2543 Information SIP R esponses 3xx Respon se—Redi rection Resp onses 4xx Respo nse —Re ques t Fa.
Appendix A SIP Complianc e with RFC-2543 Information SIP Responses A-6 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 401 Unauthorized Y es This response is only receiv ed in this release .
A-7 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix A SIP C ompliance with RFC-2543 Information SIP R esponses 407 Proxy Au th enti c ati o n Requ ired See comments This response is o nly receive d in this release .
Appendix A SIP Complianc e with RFC-2543 Information SIP Responses A-8 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 411 Leng th Requ ired See comments This response is only receiv ed by the phone in this rele ase. This response indica tes that the user refuses to accept the request without a defined conte nt length.
A-9 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix A SIP C ompliance with RFC-2543 Information SIP R esponses 480 T emporar ily Unav ailable See comments This response is only receiv ed by the phone in this releas e. The user is notif ie d if this response is received.
Appendix A SIP Complianc e with RFC-2543 Information SIP Heade r Fields A-10 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 5xx Respon se—Server Fa ilure Respon ses 6xx Respon se—Global .
A-11 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix A SIP C ompliance with RFC-2543 Information SIP Header Fields Authorization Y es Call-ID Y es Cont act Y es Cont ent-Enc oding .
Appendix A SIP Complianc e with RFC-2543 Information SIP Session D es cription Protocol (SD P) Usage A-12 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 SIP Session Description Protocol (SDP.
B-1 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 APPENDIX B SIP Ca ll Flows SIP uses six request methods : • INVITE—Indica tes a user or service is being in vited to partic ip ate in a call session. • A CK—Confirms that the client has receiv ed a final response to an INVITE request.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-2 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Call Flow Scenarios for Successful Calls This section descr ibes cal.
B-3 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls Gateway-to Cisco SI P IP Phone—S uccessfu l Call Setu p and Disconnect Figure B-1 illustrates a succ essfu l gate way-to-Cisco SIP IP phone call setup and disconne ct.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-4 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Figur e B-1 Gat eway -t o-Cisco SIP I P Phone—S uccessful Set up and Disconnec t IP 3. Call Proceeding 6. Aler ting 8.
B-5 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls Step Action Description 1 Setup—PBX A to Gatew ay 1 Call Setup is initiated between PBX A and Gatewa y 1. The Call Setup includes the standard transactions that take place as User A attem p ts to call User B.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-6 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 6 Alerting—Gate way 1 to PBX A Gate way 1 sends an Alert message to User A. The Alert messag e indicates that Gateway 1 has recei ved a 180 Ringing resp onse from th e Cisco SI P IP ph one.
B-7 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls Gateway-to -Cisco SI P IP Phone—Suc cessful Call Se tup and Call Hold Figure B-2 illustrates a succ essfu l gate way-to-Cisco SIP IP phone call setup and call hold.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-8 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Figur e B-2 Gat eway -t o-Cisco SIP I P Phone Call—Su ccessful Call Set up and Call Hold IP SIP IP Phone User B 3. Call Proceeding 6.
B-9 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls Step Action Description 1 Setup—PBX A to Gatew ay 1 Call Setup is initiated between PBX A and Gatewa y 1. The Call Setup includes the standard transactions that take place as User A attem p ts to call User B.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-10 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 6 Alerting—Gate way 1 to PBX A Gate way 1 sends an Alert message to User A. The Alert messag e indicates that Gateway 1 has recei ved a 180 Ringing resp onse from th e Cisco SI P IP ph one.
B-11 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls Gateway to-Cisco SIP IP Phone—Successful Call Setup and Call Transfer Figure B-3 illustrates a successful gateway-to-Cisco SIP IP phone PC call setup and call transfe r without consultation.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-12 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Figur e B-3 Gat eway -t o-Cisco SIP I P Phone Call—Su ccessful Call Set up and Call T r ansf er IP 3. Call Proceeding 6.
B-13 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls Step Action Description 1 Setup—PBX A to Gatew ay 1 Call Setup is initiated between PBX A and Gatewa y 1. The Call Setup includes the standard transactions that take place as User A attem p ts to call User B.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-14 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 6 Alerting—Gate way 1 to PBX A Gate way 1 sends an Alert message to User A. The Alert messag e indicates that Gateway 1 has recei ved a 180 Ringing resp onse from th e Cisco SI P IP ph one.
B-15 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls 13 INVI TE — Gat eway 1 to Gate way 2 Gate way 1 sends a SIP INVITE request to Gate way 2.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-16 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Cisco SIP IP Phone-to-Cisco SIP IP Phone Simple Call Hold Figure B-.
B-17 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls Figur e B-4 Cisco SIP IP Phone-to-Cis co SIP IP Ph one Simple Call Hold IP IP 2. 180 RINGING 3. 200 OK 2-wa y RTP channel 4.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-18 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Step Action Description 1 INVI TE—Cisco SIP I P phone A to Cisco SIP IP phon e B Cisco SIP IP phone A sends a SIP IN VITE requ est to Cisco SIP IP phone B.
B-19 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls 3 200 OK—Cisc o SIP IP phone B to Cisco SIP IP phon e A Cisco SIP IP phone B sends a SIP 200 OK response to Cisco SIP IP phone A.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-20 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Cisco SIP IP Phone-to-Cisco SIP IP Phone Call Hold with Consultatio.
B-21 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls Figur e B-5 Cisco SIP IP Phone-to-Cis co SIP IP Ph one Call Hold with Co nsultation IP IP IP 2. 180 Ringing 3. 200 OK 2-wa y RTP channel A is put on hold.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-22 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Step Action Description 1 INVI TE—Cisco SIP I P phone A to Cisco SIP IP phon e B Cisco SIP IP phone A sends a SIP IN VITE requ est to Cisco SIP IP phone B.
B-23 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls 3 200 OK—Cisc o SIP IP phone B to Cisco SIP IP phon e A Cisco SIP IP phone B sends a SIP 200 OK response to Cisco SIP IP phone A.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-24 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 8 INVITE—Cisco SIP IP phone B to Cisco SIP IP phon e C Cisco SIP IP phone B send s a SIP INVITE request to Cisco SIP IP phone C.
B-25 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls Cisco SIP IP Phone-to-Cisco SIP IP Phone Call Waiting Figure B-6 i.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-26 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Figur e B-6 Cisco SIP IP Phone-to-Cis co SIP IP Ph one Call W a iting IP IP IP 2. 180 Ringing 3. 200 OK 2-wa y RTP channel A is put on hold.
B-27 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls Step Action Description 1 INVI TE—Cisco SIP I P phone A to Cisco SIP IP phon e B Cisco SIP IP phone A sends a SIP IN VITE requ est to Cisco SIP IP phone B.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-28 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 3 200 OK—Cisc o SIP IP phone B to Cisco SIP IP phon e A Cisco SIP IP phone B sends a SIP 200 OK response to Cisco SIP IP phone A.
B-29 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls 9 A CK —Cisco SI P IP ph one B to Cisco SIP IP phone A Cisco SIP IP phone B sends a SI P AC K to Cisco SIP IP phone A.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-30 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 15 INVITE—Cisco SIP IP phone B to Cisco SIP IP phon e A Cisco SIP.
B-31 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls Cisco SI P IP Phone-to -Cisco SIP IP Phone Ca ll Transfer with out.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-32 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Figur e B-7 Cisco SIP IP Phone-to-Cis co SIP IP Ph one Call T ransf er without Consultation IP IP IP 2. 180 Ringing 3.
B-33 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls Step Action Description 1 INVI TE—Cisco SIP I P phone A to Cisco SIP IP phon e B Cisco SIP IP phone A sends a SIP IN VITE requ est to Cisco SIP IP phone B.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-34 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 3 200 OK—Cisc o SIP IP phone B to Cisco SIP IP phon e A Cisco SIP IP phone B sends a SIP 200 OK response to Cisco SIP IP phone A.
B-35 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls Cisco SI P IP Phone-to -Cisco SIP IP Phone Ca ll Transfer with Con.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-36 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Figur e B-8 Cisco SIP IP Phone-to-Cis co SIP IP Ph one Call T ransf er with Consultation IP IP IP 2. 180 Ringing 3. 200 OK 2-wa y RTP channel A is put on hold.
B-37 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls Step Action Description 1 INVI TE—Cisco SIP I P phone A to Cisco SIP IP phon e B Cisco SIP IP phone A sends a SIP IN VITE requ est to Cisco SIP IP phone B.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-38 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 3 200 OK—Cisc o SIP IP phone B to Cisco SIP IP phon e A Cisco SIP IP phone B sends a SIP 200 OK response to Cisco SIP IP phone A.
B-39 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls 9 180 Ring ing—Cisc o SIP I P phone C to Cisco SIP IP p hone B Cisco SIP I P phone C sends a SI P 180 R inging respon se to Cisco SIP IP phone B.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-40 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 14 BYE—Cisco SIP I P phone B to Cisco SIP IP phone A The call co nti nues and then User B han gs up . Cisco SI P IP phone B se nds a SIP BYE requ est to Cisco SIP IP phone A.
B-41 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls Cisco SIP IP Phone-to-Cisco SIP IP Phone Network Call Forwarding (.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-42 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Figur e B-9 Cisco SIP IP Phone-to-Cis co SIP IP Ph one Networ k Call Forw arding (U nconditional) IP IP 7. 200 OK 4. INVITE C 6.
B-43 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls Step Action Description 1 INVI TE—Cisco SIP I P phone A to SIP pr oxy server Cisco SIP IP phone A send s a SIP INVITE r equest to the SIP prox y s erver .
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-44 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Cisco SIP IP Phone-to-Cisco SIP IP Phone Network Call Forwar ding (.
B-45 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls Figur e B-1 0 Cisc o SIP IP Phone-t o-Cisco SIP IP Phone N etwor k Call F orwar ding (Busy) IP IP 10. 200 OK 4. INVITE B 8.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-46 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Step Action Description 1 INVI TE—Cisco SIP I P phone A to SIP pr oxy server Cisco SIP IP phone A send s a SIP INVITE r equest to the SIP prox y s erver .
B-47 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls 5 486 Busy Here—Cisco SIP I P phone B to SI P pr oxy se rver Cisco SIP IP p hone B se nds a 486 Busy here message to the SIP proxy se rver .
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-48 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Cisco SIP IP Phone-to-Cisco SIP IP Phone Network Call Forwa rding (.
B-49 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls Figur e B-1 1 Cisco SIP IP Phone- to-Cisco SIP IP Phone Netw ork Ca ll Forw arding (No Answer) IP IP 12. 200 OK 6. 180 Ringing 4.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-50 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Step Action Description 1 INVI TE—Cisco SIP I P phone A to SIP pr oxy server Cisco SIP IP phone A send s a SIP INVITE r equest to the SIP prox y s erver .
B-51 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls 6 180 Ringing— SIP proxy server to Cisco SIP IP phon e A SIP prox y s erver send s a SI P 18 0 Ri nging re spo nse to Cisco SIP IP phone A.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-52 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Cisco SIP IP Phone-to Cisco SIP IP Phone 3-Way Calling Figure B-1 1.
B-53 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls Figur e B-12 Cisco SIP IP Phone-to Ci sco SIP IP Phone 3-W ay Calling 4. ACK 9. 180 Ringing 10. 200 OK 11. ACK 8. INVITE C (Call-ID=2) 2-wa y RTP channel 1 between Users A and B estab lished 5.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-54 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Step Action Description 1 INVI TE—Cisco SIP I P phone A to Cisco SIP IP phon e B Cisco SIP IP phone A sends a SIP IN VITE requ est to Cisco SIP IP phone B.
B-55 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls 3 200 OK—Cisc o SIP IP phone B to Cisco SIP IP phon e A Cisco SIP IP phone B sends a SIP 200 OK response to Cisco SIP IP phone A.
Appendix B SIP Call Flows Call Flow Scenario s f or Suc cessful Call s B-56 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 8 INVITE—Cisco SIP IP phone B to Cisco SIP I P p hon e C C isco SIP IP p hone B s ends a SIP INVITE request to Cisc o SIP IP p hone C.
B-57 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow S cenarios for Successful Cal ls 10 200 OK —Cisc o SIP IP pho ne C to Cisco SIP I P p hon e B C isco SIP IP phone C sends a SIP 200 OK response to Cisco SIP IP phone B.
Appendix B SIP Call Flows Call Flow Scenario s f or F ailed Call s B-58 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Call Flow Scenarios for Failed Calls This section descr ibes call flows.
B-59 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow Scenarios for Fa iled Calls Step Action Description 1 Setup—PBX A to Gatew ay 1 Call Setup is initiated between PBX A and Gatewa y 1. The Call Setup includes the standard transactions that take place as User A attem p ts to call User B.
Appendix B SIP Call Flows Call Flow Scenario s f or F ailed Call s B-60 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Gateway-to-Cisco SIP IP Phone—Called User Does Not Answer Figure B-14 illustrates t he ca ll flo w in which User A initi ates a call to User B b ut User B does not an swer .
B-61 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow Scenarios for Fa iled Calls Step Action Description 1 Setup—PBX A to Gatew ay 1 Call Setup is initiated between PBX A and Gatewa y 1. The Call Setup includes the standard transactions that take place as User A attem p ts to call User B.
Appendix B SIP Call Flows Call Flow Scenario s f or F ailed Call s B-62 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 7 CANCE L (R ing Timeout)— G ateway 1 to C is co SIP IP ph one Beca u.
B-63 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow Scenarios for Fa iled Calls Gateway-to-Cisco SIP IP Phone—Client, Server, or Global Error Figure B-15 illustrates an unsuccessful call in which User A initiates a call to User B a nd re ce ives a c las s 4 xx , 5 xx , or 6 xx response.
Appendix B SIP Call Flows Call Flow Scenario s f or F ailed Call s B-64 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Step Action Description 1 Setup—PBX A to Gatew ay 1 Call Setup is initiated between PBX A and Gatewa y 1. The Call Setup includes the standard transactions that take place as User A attem p ts to call User B.
B-65 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow Scenarios for Fa iled Calls 5 4xx/5xx/6x x Failure—Cisco SIP IP p hon e to G a teway 1 The Cisco SIP IP phone sends a class 4 xx , 5 xx , or class 6 xx failure r esponse to Ga teway 1.
Appendix B SIP Call Flows Call Flow Scenario s f or F ailed Call s B-66 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Cisco SIP IP Phone-to-Cisco SIP IP Phone—Called User is Busy Figure B.
B-67 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow Scenarios for Fa iled Calls Step Action Description 1 INVI TE—Cisco SIP I P phone A to Cisco SIP IP phon e B Cisco SIP IP phone A sends a SIP IN VITE requ est to Cisco SIP IP phone B.
Appendix B SIP Call Flows Call Flow Scenario s f or F ailed Call s B-68 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Cisco SIP IP Phone-to-Cisco SIP IP Phone—Called User Does Not Answer Figure B-17 illustrates an unsuccessful call in which User A initiates a call to User B bu t User B does not answer .
B-69 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow Scenarios for Fa iled Calls Step Action Description 1 INVI TE—Cisco SIP I P phone A to Cisco SIP IP phon e B Cisco SIP IP phone A sends a SIP IN VITE requ est to Cisco SIP IP phone B.
Appendix B SIP Call Flows Call Flow Scenario s f or F ailed Call s B-70 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Cisco SIP IP Phone-to-Cisco SIP IP Phone—Authentication Er ror Figure.
B-71 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix B SIP C all Flows Call Flow Scenarios for Fa iled Calls Step Action Description 1 INVI TE—Cisco SIP I P phone A to SIP pr oxy server Cisco SIP IP phone A send s a SIP INVITE r equest to the SIP prox y s erver .
Appendix B SIP Call Flows Call Flow Scenario s f or F ailed Call s B-72 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02.
C-1 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 APPENDIX C Technical Specifications This a ppend ix p rovides physical an d o pera ting e nvironment and ca ble te ch nical specifications for the Cisco SI P IP phone s. T his app endix a lso provides the connectio n specifications of your Cisco SIP IP phone.
Append ix C Technic al Specifi cations Physic al and O pera ting E nvi ronmen t Spe cificat ions C-2 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Power 48 VD C, su pplied lo ca lly at the .
C-3 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appendix C Tech nical Speci fications Cable Specifica tions Cable Specifications The fo llowing cables are re quired to connect the Cisco SIP IP phone: • RJ-11 for the handset connection • RJ-45 jack for the LAN connec tion (labeled “1 0/100 SW”) .
Append ix C Technic al Specifi cations Connec ti ons Specif ication s C-4 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02.
D-1 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 APPENDIX D Translated Safety Warnings This appendix repeats in multiple languages the warnings that appear in the “Getting Started with Y our Cisco SIP IP Phone” chapter o f this gui de.
Appendi x D Transla te d Safety War nings D-2 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 ¡Advert encia ! V er las instrucciones de instalación antes de conectar el sistema a la red de alim entación. Va r n i n g ! Lä s ins tallationsan v isningarna inn an du kopp lar sys temet till dess strömförsörjningse nhet.
D-3 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appen dix D Trans la ted Safe ty Warnin gs Lightning Activity Warning War ni ng Do not work on the sy stem or connect or disconnect cables during periods of lightning activity .
Appendi x D Transla te d Safety War nings D-4 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 SEL V Circu it W ar ning ( other v ersions av ailab le) War ni ng T o avoid electric shock, do not connect safety extra-low voltage (SEL V) circuit s to telephone-network voltage (TNV) c i rcuits.
D-5 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appen dix D Trans la ted Safe ty Warnin gs A v verte nza Per e vitare scosse elettriche , non c ollegare circuiti di sicure zza a tensione molto bassa (SEL V) ai cir cuiti a tension e di rete telefonica (TNV).
Appendi x D Transla te d Safety War nings D-6 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 Circuit Breaker (15A) Warning War ni ng This product relies on the building’ s inst allation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC , 15A U.
D-7 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Appen dix D Trans la ted Safe ty Warnin gs Av i s o Este p roduto de pende das instalaç ões existentes p ara pr otecç ão c ontra curto-cir cuito (so brec arga).
Appendi x D Transla te d Safety War nings D-8 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02.
1 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 GLOSSA R Y A AAA Authentic ation, Authoriza tion, and Acc o unting. AAA is a suite of ne twork secu rity services that provides the prima ry f ramework throug h wh ich acces s c ontrol c an b e set up on your Cisc o route r or access serv er .
Glossary 2 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 CPE Customer pr emises equipment. T erminating equip m ent, such as terminal s, telephones, an d modems, supplied by the telephone compa ny , installed at the custome r sites, and connected to the telephone company ne twork .
3 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Glossary E E.164 The international public telecommunications numbering plan. A standard set b y I TU-T which addre sses telephone nu mbe rs. E&M Ear a nd mou th R BS sign aling . endpoi nt A SIP te rminal or gate way .
Glossary 4 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 I IVR Integrated voice respo nse . Whe n someon e dial s in, I VR resp onds wi th a prom pt to get a person al identification number (PIN ), a nd so on. L LEC Local e xchang e carrier .
5 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Glossary P PDU Protocol data units used by bridges to tr ansfer connecti vity information. POTS Plain old telephon e service . Basic telephon e service supp lying standard single line telephone s, telephone lines, an d access to the PSTN.
Glossary 6 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 S SIP Session Initiation Protocol. This is a protocol developed b y the IETF MMUSIC W orking Group as an alternative to H.323. SIP f eatur es are c ompliant with IETF RFC 254 3, pu blished in M arch 1 999 .
7 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Glossary V VoIP V oice over IP . The ability to carry normal t elepho ne-style v oice ov er an IP-based Internet with PO Ts-like functionality , reliability , and voice quality . V oIP is a blanket term, which generally refers to Cisco’ s standards base d ( for exa mple H .
Glossary 8 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02.
1 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 INDE X Numerics 10/100 PC p ort 1-14 10/100 SW p ort 1-14 1xx resp onses A-4 2xx resp onses A-4 3xx resp onses A-5 4xx resp onses A-5 5xx r.
Index 2 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 C cable s connect ing 2-16 specifi cations C-3 call flows B-1 successful B-2 uns uccessful B- 58 call forward 1-9 call fowa rd 1-9 call.
3 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Index Cont ent-Type head er field A-11 convention s, docum ent xi Cseq he ader field A-1 1 D Date head er field A-11 default conf iguration file 2-6, 2-7 exam ple 2-9, 3-15 guidelines 2-6 modifyin g 3-8 SIPDefault.
Index 4 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 exam ple default conf iguration file 3-15 phone-spec ific config uration file 3-18 Expir es header field A-1 1 F featu res call forward.
5 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Index initialization process 2-1 installation 2-3 dow nloadi ng requ ired f iles 2-4 network pa rameters 2-13 safety warnings D-1, D -3 SIP.
Index 6 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 modifyin g network pa rameters 3-2, 3-3 SIP parameters 3-8, 3-15 mute toggle 1-7 N name, co nfiguring 3-16 naming c onven tio n, ph one.
7 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Index admini strati ve VLAN ID 3-4 altern ate TFTP 3-5 default route rs 3-4 DHCP addr ess rel eas e 3-4 DHCP enable 3-4 DHCP server 3-3 DNS.
Index 8 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 connec tions 1-13 access p ort 1- 14 network 1-13 network por t 1-14 featu res dialing pad 1-7 foot stand ad justment 1-6 handset 1-7 h.
9 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Index DHCP 1-10 DNS 1-10 ICMP 1-11 IP 1-11 RTP 1-11 SDP 1-11 SNTP 1-11 TFTP 1-12 UDP 1-12 Proxy- Authenticat e header field A-11 Proxy- Aut.
Index 10 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 S safety war nings, translated D-1 circ uit breaker (15A) warning D-6 installation war ning D-1 lightning activity wa rning D- 3 produ.
11 Cisco S IP IP Phone 7960 Admi nistrat or Guide 78-10497-02 Index Register Expir es 3-21 Register with p rox y 3-21 Short Name 3-19 request m ethods B-1 responses A-3 global (6x x) A-10 informa tion.
Index 12 Cisco SIP IP Phon e 7960 Administrator Guide 78-10497-02 timer registra tion 3-11, 3-21 retransmission 3-10 timer_t2 3-10 timers, retransmissi on 3-10 Time stamp header fie ld A- 12 toggle he.
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ですが、ユーザガイドが果たす重要な役割の一つは、Cisco Systems IP phone 7960に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちCisco Systems IP phone 7960デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
