CPGメーカーPageMaster 402Nの使用説明書/サービス説明書
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Apr 02 Compuprint P ageMaster 402N User Guide.
Apr 02 ii Compuprint P ageM aster 402N User Guid e T rademarks The follo wing are trad emarks or reg istered tr ademarks of their r especti v e o wners . Other pr oduct na mes mentioned in this manual may also be tradema rks or re gister ed trademarks of their respec ti ve o wners .
Apr 02 Contents Contents 1-iii Preface 1-1 Abo ut thi s Manu al 1- 2 Scope 1-2 Over vie w 1-2 Print er O rient atio n 1 -3 Con vent ions 1- 3 Abo ut the Prin ter 1- 4 Feature s 1-4 A va i lable Co nf .
Apr 02 iv Compupr int PageMaster 402N User Gu ide Part s of th e Pr int er 1-5 Optional Pr inter Acce ssori es 1-8 Pape r Pat h 1- 9 Chapter 2 Using the Printer 2-1 Connecting the Printer to th e A C .
Apr 02 Compupr int PageMast er 402N User Gui de v Na vigating the Contr ol Panel Menus 3-4 Menu Structur e 3-6 Paper Menu 3-6 Inte rface Menu 3-9 PS Menu 3-9 PCL Menu 3-11 System Menu 3-13 Quality Men.
Apr 02 vi Compupr int PageMaster 402N User Gu ide Clearin g an E7 Ja m 5-24 Clearin g an E8 Ja m 5-26 Print Image Quality Pr oblems 5-27 Image is extremely f aint and/or image con tains bl ank areas 5.
Apr 02 Compupr int PageMast er 402N User Gui de vii Install ing the 500 Shee t Paper F eeders 7- 3 Instal ling On e P aper Feede r 7-3 Instal ling T wo Pa per Fee ders 7 -6 T esting the 50 0 Sheet F e.
Apr 02 viii Compuprint PageMaster 40 2N User Guid e Maint ainin g the High Cap acity Feeder 8 -19 Cleaning the Interior o f the High Capac ity Feede r 8-19 Cleaning the Exterior of th e High Cap acity.
Apr 02 Pr eface In this Chapter . . . • “W el com e” o n pa ge 2 • “ A bout this Manual” o n page 2 • “ A bout the P r inter” on page 4.
Apr 02 2 Compuprint P ageM aster 402N User Guid e About this Manual W elcome Thank yo u for s electing the Compuprint P ageMaste r 402N la ser pr inter . This U ser G uide contains important information about the operation and care of you r printer . Please r ead this manual i n its entir ety and keep it at hand fo r lat er r efere nce.
Apr 02 Compupr int PageMast er 402N User Gui de 3 About this Manual Chapter 7: Usin g the 500-Sh eet F eeder This chapter pro vides all of the information necessary to ins tall, use, and main tain the 500-sheet paper feeder o ption, includ ing procedures for cleanin g the feede r and removing paper jams.
Apr 02 4 Compuprint P ageM aster 402N User Guid e Ab out the Pri n ter Abo ut th e Prin ter The Compupr int P ageMaster 402N pr inter use s a data modulated lase r beam and con ventional dry-ink xe rogr aphic p roce sses t o pr oduce images up to 120 0 dpi r esolution at a paper o utput speed of 40 pages per minute.
Apr 02 Compupr int PageMast er 402N User Gui de 5 About the Printer A vailab le C onf iguration The Comp uprint P ageMa ster 402 N is av ailabl e in the following conf iguratio n: •M e m o r y : 6 4.
Apr 02 6 Compuprint P ageM aster 402N User Guid e Ab out the Pri n ter.
Apr 02 Chapter 1 Getting Started In this Chapter . . . • “ A bout this Chapter” on page 1-2 • “P ackage Contents” on page 1-2 • “P ri nter Locati on Requirements” on page 1-3 • “.
Apr 02 1-2 Compuprint P ageMa ster 402N User Guide About this Chapter About this Chapte r This chapter revi ews the conte nts of the pri nter packaging, ex plains the par ts of the pr inter , and descri bes the space and environment requirements o f the printer .
Apr 02 Compupr int PageMast er 402N User Gui de 1-3 Printer Location Requirements Printer Loc ation Requirements Printer W eight and Dimensions This pr inter weighs approximately 55 lbs (2 5 kg) and should alwa ys be lif ted by two peopl e. The dimens ions of the pr inter are li sted bel ow .
Apr 02 1-4 Compuprint P ageMa ster 402N User Guide Printer Loca tion Requirements Figu r e 1- 2: Sid e vi ew of t he printe r . En viro nment Requir ements U s e the following guidelines to d etermine.
Apr 02 Compupr int PageMast er 402N User Gui de 1-5 Parts of the Printer Electri cal Requir ements F or c orrect printer o peration, ins tall the prin ter in a locat ion where the AC wall outle t meets the following elec trical requiremen ts.
Apr 02 1-6 Compuprint P ageMa ster 402N User Guide Part s of th e P rin ter Figure 1-4 : Rear of the Printe r . Figu r e 1- 5: I nter nal Par ts of the Printer . SIB013F To p c o v e r Prov ides acces s to t he inside of the pr inter ; allo ws you to repl ace the T oner Ca rtridge or remove jamme d paper .
Apr 02 Compupr int PageMast er 402N User Gui de 1-7 Parts of the Printer Figu re 1-6: Control Pan el. LCD Display Shows error messages and othe r status messages; also displays menus, su bmenus, and se ttings. LED Indicators Show printer status. Pushb uttons Allow you to navigate throug h menus, plac e a printe r offline, or cance l a print jo b .
Apr 02 1-8 Compuprint P ageMa ster 402N User Guide Optional P rinter Access ories Optional Printer Accessories The fo llowing figu re shows all o f the availa ble acce ssor ies as i nst alled on the printer : Figu r e 1-7 : Op tion al A cces sorie s. SIB094XB Stacker Holds and sep arates large print jobs using a n of fset.
Apr 02 Compupr int PageMast er 402N User Gui de 1-9 Paper Pat h Pape r Pat h The following figure shows the path that p aper travels th rough the printer: 1. The pa per i s initial ly fed from t he fr ont pap er tr ay or o ne of the o ther pap er tr ays.
Apr 02 1-10 Compu print P ageMa ster 402N User Guide Paper Path.
Apr 02 Chapter 2 Using the Printer In this Chapter . . . • “ A bout this Chapter” on page 2-2 • “Connecting the Printer to the AC Outlet” on page 2-2 • “T urning P ower On and Off” o.
Apr 02 2-2 Compuprint P ageMa ster 402N User Guide Connecting the Pr inter to the A C Outlet About this Chapte r This chapt er pr o vides i nformatio n concerning t he dail y use of the pr inter , includi ng proce dure s for connecting the print er and loading print media, and guid elines f or select ing print me dia.
Apr 02 Compupr int PageMast er 402N User Gui de 2-3 T urning Po wer On and Off T urning P ower On and Off U s e the following proced ure to turn the pri nter on: 1. T urn the pri nter on by pressing [ I ] on th e power switch o n the right sid e of the print er .
Apr 02 2-4 Compuprint P ageMa ster 402N User Guide Connecting the Pr inter to the Host Computer Connecti ng the Print er to th e Host Comput er Y ou must connect the printer to you r computer using an I EEE 1284 paral lel cable. T his cabl e is user-suppli ed, the pri nter does not include this cabl e.
Apr 02 Compupr int PageMast er 402N User Gui de 2-5 Selecting Print Me dia • P rinter (650 sheets ) • P rinter with 500 sheet feed er(1150 sheets) • P rinter with two 500 sheet f eeders (1 650 s.
Apr 02 2-6 Compuprint P ageMa ster 402N User Guide Selecting Print Me dia Print Media W eight, T ype, and Size The fo llowing tabl e def ines p rint m edi a that you can u se in each o f th e paper sources , and also indi - cates the feed orientation—long edge feed (LEF) or shor t edge feed (SEF).
Apr 02 Compupr int PageMast er 402N User Gui de 2-7 Loading Print Medi a Loading Print Medi a Loading the Ma in T ray The 500- shee t paper t ray th at sits insid e the pri nter can accommodat e pape r siz es up t o lett er or A4.
Apr 02 2-8 Compuprint P ageMa ster 402N User Guide Loading Print Media U s e the following procedure to load paper into the 500- sheet A4/letter paper tray: 1 14 2 3.
Apr 02 Compupr int PageMast er 402N User Gui de 2-9 Loading Print Medi a NO TE: T o avoid paper ja ms and oth er pap er trans portat ion pr oblem s, m ake sure th e leng th an d width gui des are adjusted to match the paper s ize and are locked firmly into plac e.
Apr 02 2-10 Compu print P ageMa ster 402N User Guide Loading Print Media Load in g the F ront T ray The front tray loca ted on the front of the printer can accommodate a maximum o f 150 sheets of paper sizes up to A3 or 8.
Apr 02 Compupr int PageMast er 402N User Gui de 2-11 Loading Print Medi a Loadi ng P aper in the F r on t T ray U s e the following proced ure to load paper in the front tr ay: 1. Open the front tray by pu lling the hand grip on the top of the front tray cover .
Apr 02 2-12 Compu print P ageMa ster 402N User Guide Loading Print Media 6. Check the paper stack to make sure it is not loaded at an angle and that the guides bar e ly touch the stack. Loadi ng Envelope s in the F r o nt T ray 1. Open the front tray by pulli ng on the hand grip on th e top of the tr ay .
Apr 02 Compupr int PageMast er 402N User Gui de 2-13 Loading Print Medi a 4. Open the flap of each envelope and place the envelopes in a neat and aligned stac k that does not exceed 10 enve lopes. 5. P osition the envelop e stack so the sur face to be pr inted face s up and the flaps are op en.
Apr 02 2-14 Compu print P ageMa ster 402N User Guide Loading Print Media Loadi ng T ranspar enci es int o th e F r ont T ray 1. Open the front tray by pulli ng on the hand grip on th e top of the tr ay . 2. Slide the paper guides all the way to the sides of the front tray 3.
Apr 02 Compupr int PageMast er 402N User Gui de 2-15 Loading Print Medi a 5. Check the transparency stack to make sure it is n ot loaded at an angle and that the guid es barely touch the stack. Loading P ostcar ds int o the F r ont T ray 1. Open the front tray by pulli ng on the hand grip on th e top of the tr ay .
Apr 02 2-16 Compu print P ageMa ster 402N User Guide Loading Print Media 4. Load the stac k of postcards into the front tray , sliding the stack betwee n the pape r guides and then pushing the stack of p ostcards into the tray until it will not go any further .
Apr 02 Compupr int PageMast er 402N User Gui de 2-17 Output Options f or Oversize Print Media Output Options f or Ove rsize Print Med ia N on-standard paper sizes and types have a tendency to curl upon output, and may also hav e prob- lems with static elec tricity that prevent th e paper from stackin g properly in the output tray .
Apr 02 2-18 Compu print P ageMa ster 402N User Guide Output Option s f or Oversize Print Media.
Apr 02 Chapter 3 Understanding and Na vigating the Contr ol P anel Menus In this Chapter . . . • “ A bout this Chapter” on page 3-2 • “Control P anel F eatures” on page 3-2 • “N avigat.
Apr 02 3-2 Compuprint P ageMa ster 402N User Guide Contr ol P anel F eatur es About this Chapte r This chapter explains the control panel and its functions, and also demonstrates how to navigate throughout the various menus and submenus that allow you to view and change the p rinter set- tings.
Apr 02 Compupr int PageMast er 402N User Gui de 3-3 Contr ol P anel F eatures LED Indicato rs The LED indicators also indicate printer status. The four indicators can each be on, off, or blink- ing, indicati ng different ph ases of pr inter operati on.
Apr 02 3-4 Compuprint P ageMa ster 402N User Guide Na vigating the Co ntr ol P anel Menu s Na vigating the Cont r ol P anel Menus When you press the MENU button on the control panel, you enter the printer’ s menu system. At that point, th e first line o f the display c ontains the tex t “ Men u ”, indicating that you are in the menu system.
Apr 02 Compupr int PageMast er 402N User Gui de 3-5 Nav igating the Cont ro l Pane l Menus The fo llo wing figu re s how s the se quence of push buttons and disp lay message s that w ould allo w you to change the nu mber of c opies pr inted.
Apr 02 3-6 Compuprint P ageMa ster 402N User Guide Menu Stru c tur e Menu S tructur e The fo llowin g fig ure shows th e str ucture of th e contro l pane l mai n me nus and sub menus. F or more specific informati on about using and navigating the p rinter menu system, se e the U ser Guide pro- vided o n the Electroni c Libr ar y CD-ROM.
Apr 02 Compupr int PageMast er 402N User Gui de 3-7 Pape r Me nu Submen us Default Setting A vai lable S ett ings Procedure fo r Changin g Setting Copies This submenu allo ws you to ch ange the number of cop ies prin ted. 1 Number s 1 - 9 99 1. P ress NEXT or P REVIOUS t o increase or de cr ease th e nu mbe r of cop ies printed.
Apr 02 3-8 Compuprint P ageMa ster 402N User Guide Paper Menu Blank Pag es This submenu allo ws you to cho ose to eithe r prin t or not print bla nk pag es of a do cum ent. Print P rint Do Not Print 1. P ress NEXT or P REVIOUS to toggle between PRINT and DO NO T PRINT .
Apr 02 Compupr int PageMast er 402N User Gui de 3-9 Interface Menu Interface M enu The Interf ace M enu pro v ides access to the printer inte rface setti ngs. U se the following procedure to enter the interf ace menu: 1. Pre s s t h e MENU button on the control panel.
Apr 02 3-10 Compu print P ageMa ster 402N User Guide PS Menu Submen us Default Setting A vailable Setting s Procedur e for Ch anging Se ttings Print PS Errors This su bmenu allo ws you to choose to either prin t or not print P S errors. Off On Off 1. Press NEXT or PREVIOUS to toggle between ON (print) and OFF (d o not print).
Apr 02 Compupr int PageMast er 402N User Gui de 3-11 PCL Menu PCL Menu The PCL Men u provides access to the PCL settings . U se the following proce dure to enter the PCL menu: 1. Pre s s t h e MENU button on the control panel. 2. Pre s s t h e NEXT button until the text “ PCL Menu ” is show n on the second line of the dis- play .
Apr 02 3-12 Compu print P ageMa ster 402N User Guide PCL Menu Macro Filter This subme nu all ows you t o turn the ma cro filter o n or off. Of f On Off 1. Press NEXT or PREVIOUS to toggle be tween ON and OF F . 2. Press SELE CT to save th is setting. Lines Per Page This subme nu all ows you to cha nge the number of lines per page.
Apr 02 Compupr int PageMast er 402N User Gui de 3-13 System M e nu Syste m Menu The system menu p ro vides acces s to system setti ngs. U s e the following procedure to enter the sys- tem menu: 1.
Apr 02 3-14 Compu print P ageMa ster 402N User Guide Syste m Menu Jam Recovery This submenu allo ws you to turn jam recovery on or off. On On Off 1. P ress NEXT or P REVIOUS to toggle betwee n ON and OFF . 2. Press SE LECT to sav e this setting. Hex Print This subme nu allo ws you to print hexadecimal ch aracters.
Apr 02 Compupr int PageMast er 402N User Gui de 3-15 Quality Menu Quality Menu The Quality Menu pro vides access to the printe r settings that are related to prin t quality . Us e the following procedure to enter the Quality Menu: 1. Pre s s t h e MENU button on the control panel.
Apr 02 3-16 Compu print P ageMa ster 402N User Guide Function s Menu Functions Menu The F unctions M enu pro vides acc ess to seve ral printe r functio ns that can supply y ou wit h informa- tion about the printer and its setti ngs. U s e the following procedure to enter the Functions Menu: 1.
Apr 02 Compupr int PageMast er 402N User Gui de 3-17 Status M enu ◆ ◆ ◆ Tr a y 1 This su bmenu allo ws you to vie w the current M edia Size, Media T ype, an d Le vel f or T ray 1. 1. Press NE XT or PREVIOUS to scro ll throug h the m edia siz e, media type , and le vel settin gs for T ray 1.
Apr 02 3-18 Compu print P ageMa ster 402N User Guide Status M enu.
Apr 02 Chapter 4 Maintaining the Printer In this Chapter . . . • “ A bout this Chapter” on page 4-2 • “ Up g r a d i n g Pr i n t e r Fi r m w a r e ” o n p a g e 4 - 2 • “Replacing P .
Apr 02 4-2 Compuprint P ageMa ster 402N User Guide Upgrad ing Prin ter Firmwa re About this Chapte r This chapter p ro vides inf ormation about main taining your printer .
Apr 02 Compupr int PageMast er 402N User Gui de 4-3 Repl acin g Pri nter Com pone nts Replacing Printer Components Replacing the T oner Cartr idge The toner cartridge contains the dry ink as well as the xerographic drum and associa t ed compo- nents that c reate the xerographic image on a sheet o f paper .
Apr 02 4-4 Compuprint P ageMa ster 402N User Guide Replac ing Pri nter Com ponents 2. Locate t he fin ger grip near the top c over of the p rinter and pull the top cover up and back to open it . 3. Remove the old toner cartri dge from th e printer and ca refully place it on the drop -cloth.
Apr 02 Compupr int PageMast er 402N User Gui de 4-5 Repl acin g Pri nter Com pone nts 4. Remo ve the new to ner ca rtridge fr om its packaging . 5. Rock the toner cartridg e back and forth and then shake it horizontally to ensure that the toner is evenly distrib uted.
Apr 02 4-6 Compuprint P ageMa ster 402N User Guide Replac ing Pri nter Com ponents 7. Slide the pegs o n the to ner car tridge in to the channels on the insi de of the printer , and lower the toner cartr idge int o the printer . 8. Close th e top cover .
Apr 02 Compupr int PageMast er 402N User Gui de 4-7 Repl acin g Pri nter Com pone nts Replacing the Fuse r The fuse r melt s the tone r image i nto the pap er to form a fi nished pr int. Th e fuser wear s with nor- mal use and can leave dir t or marks on printe d sheet s when worn.
Apr 02 4-8 Compuprint P ageMa ster 402N User Guide Replac ing Pri nter Com ponents 2. Locate the hand gri p on the rear of the print er and pull it toward you to open the rear co ver . 3. Release the fuser by pressing the top of the fus er latch on the left sid e of the prin ter .
Apr 02 Compupr int PageMast er 402N User Gui de 4-9 Repl acin g Pri nter Com pone nts 5. Remo ve the new f user fr om its packaging, and re mov e the fuser shipp ing spacer s by p ulling them in the directio n shown in the figure below . 6. Gr asp the fuse r by the handles.
Apr 02 4-10 Compu print P ageMa ster 402N User Guide Replac ing Pri nter Com ponents 9. Close the rear cover . 10. V eri fy that th e power sw itch of the printer is in th e [O] (off) p osition , then ins ert the plug of the power cord into the AC outlet.
Apr 02 Compupr int PageMast er 402N User Gui de 4-11 Repl acin g Pri nter Com pone nts NO TE: This procedure in vo lv es remov ing the ton er cartridge . T o av oid getting toner on counters, floo rs, and ot her sur faces, s et the toner cart ridge on a dr op-cl oth o r so me old newspaper a fter removing it from the printer .
Apr 02 4-12 Compu print P ageMa ster 402N User Guide Replac ing Pri nter Com ponents 4. Release the transf er roll by lift ing up o n the latches at either end. Carefully lif t the roll o ut of the cl ips and r emo ve it fro m the print er . 5. Remo ve the new transfer roll fr om it s packaging and hold i t as shown belo w .
Apr 02 Compupr int PageMast er 402N User Gui de 4-13 Repl acin g Pri nter Com pone nts 7. Slide the pegs on the end of the to ner cart ridge into the slo ts insid e the pri nter , and lower the toner car tridge into the printe r . 8. Close th e top cover .
Apr 02 4-14 Compu print P ageMa ster 402N User Guide Cleaning the Printer Cleani ng the Pri nter Cleaning t he Exterior The co vers and tray faces o f the print er may co llect d ust and di rt through no rmal use.
Apr 02 Compupr int PageMast er 402N User Gui de 4-15 Cleaning the Printer 4. V eri fy that th e power switc h of the p rinter is in th e [O] (off) p osition , then inser t the plug of the power cord into the AC outlet. 5. T urn the pri nter on by pressing [ I ] on th e power switch o n the right sid e of the print er .
Apr 02 4-16 Compu print P ageMa ster 402N User Guide Cleaning the Printer 1. T urn the p rinter off by p ressing the [ O ] o n the power switc h on the right side of the printer , and disconnect the A C power cor d from the wall outlet. 2. Remove al l of the paper from the main pa per tray and from the front paper tr ay .
Apr 02 Compupr int PageMast er 402N User Gui de 4-17 Cleaning the Printer 4. Remo ve the toner cartr idge from the printer and carefully place it on a drop-cloth or ol d newspaper . 5. Open a ll printer door s. 6. F or mi nor cleaning, use a so ft, dr y cloth and carefully wip e only thos e areas of the printer interior that appear to be dirty .
Apr 02 4-18 Compu print P ageMa ster 402N User Guide Cleaning the Printer 8. Slide the pegs on the end of the to ner cart ridge into the slo ts insid e the pri nter , and lower the toner car tridge into the printe r . 9. Close th e top cover . 10. Reload all paper into the main pap er tray and the fro nt paper tray .
Apr 02 Compupr int PageMast er 402N User Gui de 4-19 Cleaning the Printer 11. V eri fy that th e power switc h of the p rinter is in th e [O] (off) p osition , then inser t the plug of the power cord into the AC outlet. 12. T urn the pri nter on by pressing [ I ] on th e power switch o n the right sid e of the print er .
Apr 02 4-20 Compu print P ageMa ster 402N User Guide Cleaning the Printer 1. T urn the p rinter off by p ressing the [ O ] o n the power switc h on the right side of the printer , and disconnect the A C power cor d from the wall outlet. 2. Remo ve the main paper tray and set it on a flat leve l surface.
Apr 02 Compupr int PageMast er 402N User Gui de 4-21 Cleaning the Printer 4. Reach into the mai n paper tray well and rot ate the f eed roll to the d own position, as shown in the figur e below . 5. U sing a soft clot h slightly moistened w ith p lain water , care fully wip e the feed roll.
Apr 02 4-22 Compu print P ageMa ster 402N User Guide Cleaning the Printer 8. Reinstal l the m ain pa per tray . 9. V eri fy that th e power sw itch of the printer is in th e [O] (off) p osition , then ins ert the plug of the power cord into the AC outlet.
Apr 02 Compupr int PageMast er 402N User Gui de 4-23 Cleaning the Printer NO TE: This procedure in vo lv es remov ing the ton er cartridge . T o av oid getting toner on counters, floo rs, and ot her sur faces, s et the toner cart ridge on a dr op-cl oth o r so me old newspaper a fter removing it from the printer .
Apr 02 4-24 Compu print P ageMa ster 402N User Guide Cleaning the Printer 4. Look ins ide the empty to ner cartr idge cavity and locate the D sh aped ru bber front tray feed rolls and the white plastic rolls next to them . 5. U sing a so ft cloth sligh tly moi stene d with plain w ater , carefull y wipe th e feed ro lls.
Apr 02 Compupr int PageMast er 402N User Gui de 4-25 Cleaning the Printer 8. V eri fy that th e power switc h of the p rinter is in th e [O] (off) p osition , then inser t the plug of the power cord into the AC outlet. 9. T urn the pri nter on by pressing [ I ] on th e power switch o n the right sid e of the print er .
Apr 02 4-26 Compu print P ageMa ster 402N User Guide Moving the Printer Moving the Printer F ollow the gui delines belo w when lifting or movi ng the printe r: • The prin ter is ver y heavy , and should a lways b e lifted by two peo ple. Th e weight of t he printer wi thout paper tr ay , toner cartr idge, and paper i s about 55 lbs (25 kg).
Apr 02 Compupr int PageMast er 402N User Gui de 4-27 Storing th e Printer for Long Periods of T ime 5. W ait 30 minutes for th e printer to c ool. 6. Remo ve all inst alled pap er-handl i ng options . R efer to Chapt ers 6 thr ough 9 fo r instruc tions for removing install ed pap er-handli ng options.
Apr 02 4-28 Compu print P ageMa ster 402N User Guide Storing th e Printer for Long Periods of T ime.
Apr 02 Chapter 5 T r oubleshooting In this Chapter . . . • “ A bout this Chapter” on page 5-2 • “Installation P roblems” on page 5-2 • “P aper J ams” on page 5-4 • “P rint Image .
Apr 02 5-2 Compuprint P ageMa ster 402N User Guide Installation Problems About this Chapte r This chapter des cribes the problems that you may encounter when using your printer , and provides proce dure s for re solving the problems. T his chap ter also l ists th e warning and err or messag es that appear on the control panel display .
Apr 02 Compupr int PageMast er 402N User Gui de 5-3 Installatio n Pr oblems Inoper ativ e Printer If you have problems turning o n the printe r , check the po ssibl e causes li sted in the tab le below .
Apr 02 5-4 Compuprint P ageMa ster 402N User Guide Paper Jams 1. Refer to the pict orial unpack ing sheet and the Inst allation Guide i ncluded i n the printer packaging and make sur e you have remo ved all shipping spacers and p rotective tape fr o m the inside of the pri nter , the paper tr ays, and the toner ca rtridge.
Apr 02 Compupr int PageMast er 402N User Gui de 5-5 Paper Jams Figure 3-12 : Paper Jam Locat ions an d Error Codes. The most common causes of paper jams are: • The printer is not placed on a level surface. • The print media do es not c onform t o the spe cificat ions.
Apr 02 5-6 Compuprint P ageMa ster 402N User Guide Paper Jams F requent pape r jams c a n b e c a u s e d b y a n y t h i n g f r o m f o r e ig n m a t e r ia l i n t h e p a p e r p a t h t o a b r o k e n or malfunction ing component.
Apr 02 Compupr int PageMast er 402N User Gui de 5-7 Paper Jams 3. If the jam occurred while f eeding from the front pap er tray , remove all paper from the front tray , including any paper that may be jammed ins ide the tray . 4. If the jam occurred while feed ing from the main paper tr ay , remo ve th e main paper tray .
Apr 02 5-8 Compuprint P ageMa ster 402N User Guide Paper Jams 5. Remove any jammed or wrinkled paper from the p aper tray . 6. Remo ve any jammed paper from the inside o f the paper tray well.
Apr 02 Compupr int PageMast er 402N User Gui de 5-9 Paper Jams 7. If the jam occur red while feed ing from T ray 2 or 3, remove the paper tray as sociated w ith that feeder and inspect the insid e of the paper tray well, removing any jammed pape r .
Apr 02 5-10 Compu print P ageMa ster 402N User Guide Paper Jams 8. Open the rear door of the feeder for tray 2 or tray 3 and remo ve any jammed paper , then close the rear door of the f eeder.
Apr 02 Compupr int PageMast er 402N User Gui de 5-11 Paper Jams 9. Remo ve the front tray by lifting up slightly and pulling the tray out from the pri nter .
Apr 02 5-12 Compu print P ageMa ster 402N User Guide Paper Jams 12. Reinser t the front tray into the printe r . 13. Reload any paper in to the front tray .
Apr 02 Compupr int PageMast er 402N User Gui de 5-13 Paper Jams 15. Slide the pegs o n the to ner car tridge i nto the channels on th e insid e of the printer , and lower the toner cartr idge int o the printer . 16. Reinstal l the m ain p aper tra y .
Apr 02 5-14 Compu print P ageMa ster 402N User Guide Paper Jams 18. Close th e T op Cover . Clearing an E3 or E4 J am If an E3 or E4 error code precedes the e rror messag e on the fi rst line o f the control panel displ ay , paper ha s jammed so mewhere betwee n the registrat ion senso r and the ex it sensor .
Apr 02 Compupr int PageMast er 402N User Gui de 5-15 Paper Jams 3. If the jam occurred while f eeding from the front pap er tray , remove all paper from the front tray , including any paper that may be jammed ins ide the tray . 4. If the jam occurred while feed ing from the main paper tr ay , remo ve th e main paper tray .
Apr 02 5-16 Compu print P ageMa ster 402N User Guide Paper Jams 5. Remove any jammed or wrinkled paper from the p aper tray . 6. Remo ve any jammed paper from the inside o f the paper tray well.
Apr 02 Compupr int PageMast er 402N User Gui de 5-17 Paper Jams 7. If the jam occur red while feed ing from T ray 2 or 3, remove the paper tray as sociated w ith that feeder and inspect the insid e of the paper tray well, removing any jammed pape r .
Apr 02 5-18 Compu print P ageMa ster 402N User Guide Paper Jams 8. Open the rear door of the feeder f or T ray 2 or 3 and remo ve any jammed pape r , then close the rear door of the fe eder.
Apr 02 Compupr int PageMast er 402N User Gui de 5-19 Paper Jams 9. Remo ve the front tray by lifting up slightly and pulling the tray out from the pri nter .
Apr 02 5-20 Compu print P ageMa ster 402N User Guide Paper Jams 12. Locate the hand grip on the rear of the printer and pull it to open the rear cover of the printer . 13. Open th e fuse r transport by p ulling d own on th e spr ing loaded lever (1). Remo v e any jammed paper from the fuser (2).
Apr 02 Compupr int PageMast er 402N User Gui de 5-21 Paper Jams 15. Reinser t the front tray into the printe r . 16. Reload any paper in to the front tray .
Apr 02 5-22 Compu print P ageMa ster 402N User Guide Paper Jams 18. Slide the pegs o n the to ner car tridge in to the channels on the insi de of the printer , and lower the toner cartr idge int o the printer . 19. Reinstal l the m ain pa per tray . 20.
Apr 02 Compupr int PageMast er 402N User Gui de 5-23 Paper Jams 21. Close th e top cover . 22. Reinstall any other trays that you remo ved. Clearing an E0 Jam If an E0 error co de precedes the e rror m essage on the first li ne of the co ntrol panel di splay , pap er has jammed at the high c apacity fee der .
Apr 02 5-24 Compu print P ageMa ster 402N User Guide Paper Jams 3. P u sh the p aper drawer back into the high capacity fee der , making sure the drawer is proper ly closed .
Apr 02 Compupr int PageMast er 402N User Gui de 5-25 Paper Jams Do not touch any parts ins ide the duplex printin g unit. G rasp bo th sides o f the duple x print ing unit and pull it towar d you to r emo ve it. C arefu lly re mo ve any jamme d pap er fr om the du plex unit or from wi thin the printe r .
Apr 02 5-26 Compu print P ageMa ster 402N User Guide Paper Jams 2. Reinser t the duplex p rinting unit into the print er , and close the rear c over . 3.
Apr 02 Compupr int PageMast er 402N User Gui de 5-27 Print Ima ge Quality Pr oble ms 3. Close the rear cover . 4. Check the display and make sur e the pri nter is r eady for printing.
Apr 02 5-28 Compu print P ageMa ster 402N User Guide Print Ima ge Qu ality P rob lems Image is e xtr emely faint and/or image contains blank a r eas The fo llowing cha racteri stics d efin e this print i mage prob lem : • The print is very light. • There are no dar k black areas.
Apr 02 Compupr int PageMast er 402N User Gui de 5-29 Print Ima ge Quality Pr oble ms The toner car tridge may not be se ated correctly . Through use and vibrati on the toner car- tridge may have di sconnect ed from the electric al contacts inside th e printer .
Apr 02 5-30 Compu print P ageMa ster 402N User Guide Print Ima ge Qu ality P rob lems If yo u have been running prints that contain sparse text and abu ndant white area, you may have temporar ily o ver-toned t he print er deve loper syst em. Ru nning 20 pa ges of dense text or graphics should use up the extra toner in the develo per system.
Apr 02 Compupr int PageMast er 402N User Gui de 5-31 Print Ima ge Quality Pr oble ms Black li nes on th e page The fo llowing cha racteri stics d efin e this print i mage prob lem : • There are blac k lines running either horizontally or vertically on the page.
Apr 02 5-32 Compu print P ageMa ster 402N User Guide Print Ima ge Qu ality P rob lems Black Spots on the P age The fo llowing cha racteri stics d efin e this print i mage prob lem : • There are spots of toner scattered random ly across the page. Th e spots m ay b e fe w an d isol ated, or cl ustered i nto l arger spot s that have a rough texture.
Apr 02 Compupr int PageMast er 402N User Gui de 5-33 Print Ima ge Quality Pr oble ms 1. Open the paper tr ays and check to s ee if there is any toner ins ide the trays. If there is toner inside a tray , remove and clean the trays, then replace the pap er with cl ean paper .
Apr 02 5-34 Compu print P ageMa ster 402N User Guide Print Ima ge Qu ality P rob lems Broken and dangling compo nents or sc raps of paper l odged in a pap er feeder can d amage a sheet o f paper as it moves out of the feeder . 3. T urn the prin ter off and op en all of the prin ter access covers.
Apr 02 Compupr int PageMast er 402N User Gui de 5-35 Miscellaneous Problems The pap er in the trays may be damp or damage d, re sulting i n poor image quali ty . N ew paper may correct the pr oblem. 2. Replace the toner car tridge wi th a new one. The to ner cartrid ge may h ave r eached e nd of life or is damag ed.
Apr 02 5-36 Compu print P ageMa ster 402N User Guide Miscellaneou s Problems 1. Make sure that you push the [ I ]on the main p ower switch to turn on the p rinter . 2. Check to make sure the AC pow e r cord is firmly plugged into the AC wall outlet and that the other end of the AC power cord is firmly plugged into the printer .
Apr 02 Compupr int PageMast er 402N User Gui de 5-37 Miscellaneous Problems There may be a bad connect ion between the printer and the computer . Reconnecting both ends should reestablish a more reliable electrical co nnection.
Apr 02 5-38 Compu print P ageMa ster 402N User Guide Miscellaneou s Problems 3. Call y our service techni cian. This probl em may be ca used by a malfunctio ning or broken co mponent th at requires serv ice.
Apr 02 Compupr int PageMast er 402N User Gui de 5-39 W arning Messag es and Error Mess ages Y our printer complies with the FCC rules regar ding radio/television inte rference caused by digital devi ces.
Apr 02 5-40 Compu print P ageMa ster 402N User Guide W arning Messages and Error Messages W arning Messa ges The foll owing table lists warning me ssages, pos sible ca uses, and the acti ons required to correct eac h cause. W arning M essage Line 2 of displ ay P ossible Cause Action T ray 1 Missing T ray 1 is not instal led.
Apr 02 Compupr int PageMast er 402N User Gui de 5-41 W arning Messag es and Error Mess ages Err or Messages The table below lists error messages, the p ossible ca uses of each er ror , and the action s required to re cov er fr om each error .
Apr 02 5-42 Compu print P ageMa ster 402N User Guide W arning Messages and Error Messages ◆ ◆ ◆ U2 RO S F AILURE Call Service The R OS has failed. T urn the printe r of f, then turn it on. If the problem reo ccurs, contac t an authoriz ed service prov ider .
Apr 02 Chapter 6 Using the Duplexer In this Chapter . . . • “ A bout this Chapter” on page 6-2 • “ A bout the Duplexer” on page 6-2 • “Installi ng the Duplexer” on page 6-2 • “ T.
Apr 02 6-2 Compuprint P ageMa ster 402N User Guide About the Duple xer About this Chapte r This chapt er pr ovides all of t he infor mation nece ssary to install, u se, and maint ain the dup lex er . About the Duplexer The duplexer is a custo mer-installed op tional device that enable s automatic printi ng on both sides of a sheet of pap er .
Apr 02 Compupr int PageMast er 402N User Gui de 6-3 Installing th e Duplexer U s e the following proced ure to install the d uplexer: 1 2 3.
Apr 02 6-4 Compuprint P ageMa ster 402N User Guide Installing th e Duplexe r 4 5 6.
Apr 02 Compupr int PageMast er 402N User Gui de 6-5 T esting the Dupl exer T esting th e Duplexe r After installing the duplexer , use the following procedure to make sure it transports paper correctly: 1. T urn the printer on by pressing the [ I ] on the p ower switch on the right side of the printer .
Apr 02 6-6 Compuprint P ageMa ster 402N User Guide Solving Dup lexer Problem s Solving Dupl exer Pr oblems When there is a problem with the dup lexer , the pri nter control panel displays an error c ode and error message .
Apr 02 Compupr int PageMast er 402N User Gui de 6-7 Solvin g Duplexer Pr oblems 5. P rint a few shee ts of text or images to make su re t he print er is still operatio nal. If the printer i s operational w hen the duplexer i s removed, contact either your sales represen- tative or a ser vice p ro vider and repor t your problem.
Apr 02 6-8 Compuprint P ageMa ster 402N User Guide Solving Dup lexer Problem s 3. Close the rear cover of the pr inter . Corr ecti ng Miscella neous Duplexer Pr oblems Some du plexer pr oblems may not cause an er ror message and may not interfer e with the operation of the printer .
Apr 02 Compupr int PageMast er 402N User Gui de 6-9 Solvin g Duplexer Pr oblems If the connection between the d uplexer and the printer is not intact, the dup lexer will not receive power or logic com mand s, resul ting i n an in oper ative du plexer .
Apr 02 6-10 Compu print P ageMa ster 402N User Guide Solving Dup lexer Problem s . 2. T est the p rinter by allowing it to run fo r a few days without the dup lexer installed. If the printer ope rates erratic ally when the dup lexer is not installed, refer to “Printer Operates Erraticall y” on page 5- 36 .
Apr 02 Compupr int PageMast er 402N User Gui de 6-11 Solvin g Duplexer Pr oblems 1. Open the rear cover of t he printe r and inspe ct the in side of the du plexer for j ammed pape r or obviousl y broken compon ents. Broken components or scraps of pap er lodged ins ide the duplexer may be br ushing against mov ing parts and caus ing the noise.
Apr 02 6-12 Compu print P ageMa ster 402N User Guide Removing the Duplexer Removing the Duplexer U s e the following proced ure to remove the duplexer: 1. T urn off the pr inter and disconn ect the AC power cord from the AC wal l outlet.. 2. Locate the hand gri p on the back of the pri nter and pull to open the rear co ver .
Apr 02 Compupr int PageMast er 402N User Gui de 6-13 Removing the Duplexe r 4. Slip the lo wer mounting pins out of the brack ets inside the rear of the printer and lift the duplex unit ou t of the printer .
Apr 02 6-14 Compu print P ageMa ster 402N User Guide Removing the Duplexer.
Apr 02 Chapter 7 Using the 500 Sheet F eeder In this Chapter . . . • “ A bout the 500 Sheet F eeder” on page 7-2 • “Installi ng the 500 S heet P aper F eeders” on p age 7-3 • “T esting.
Apr 02 7-2 Compuprint P ageMa ster 402N User Guide Abo ut t he 500 Sh eet F eeder About this Chapte r This chapter pro vides all of the information necessary to ins tall, use, and main tain the 500 sheet paper feeder o ption, includ ing procedures for cleanin g the feede r and removing paper jams.
Apr 02 Compupr int PageMast er 402N User Gui de 7-3 Installing the 500 Sheet Paper Feeders Installing the 500 Sheet P aper Feed ers Befor e installing th e paper fe eder(s ), v erify t hat yo u have r.
Apr 02 7-4 Compuprint P ageMa ster 402N User Guide Installing th e 500 Sheet P aper F e eders 4. T urn the prin ter off by pressin g [ O ] on th e power sw itch on the rig ht side of the u nit, a nd disco nnect the power cord from the AC outle t.
Apr 02 Compupr int PageMast er 402N User Gui de 7-5 Installing the 500 Sheet Paper Feeders 7. Align the three hole s on the b ottom of the p rinter with the three pegs on the paper feed er , and lower the printer o nto the pape r feeder . NO TE: Be sure to lowe r the printer g ently .
Apr 02 7-6 Compuprint P ageMa ster 402N User Guide Installing th e 500 Sheet P aper F e eders 10. Insert the paper tray all the way i nto the p aper feeder , making su re the tray is prope rly seated.
Apr 02 Compupr int PageMast er 402N User Gui de 7-7 Installing the 500 Sheet Paper Feeders 4. Align the three holes o n the bottom of the up per feede r with the three stubs on the lower feeder , and place the upper pap er feeder o n top of the lower paper fee der .
Apr 02 7-8 Compuprint P ageMa ster 402N User Guide Installing th e 500 Sheet P aper F e eders 6. T urn the prin ter off by pressin g [ O ] on th e power sw itch on the rig ht side of the u nit, a nd disco nnect the power cord from the AC outle t.
Apr 02 Compupr int PageMast er 402N User Gui de 7-9 Installing the 500 Sheet Paper Feeders 9. Lift the printe r and lower it onto th e two stacked paper feed ers, alignin g the three stubs on the upper pape r feede r with the holes on the bo ttom of the pri nter .
Apr 02 7-10 Compu print P ageMa ster 402N User Guide T esting the 500 Sheet Feeder 12. Insert the paper trays all the way into the paper feed ers, making sure each tray is properly seat ed. 13. Insert the plug of the power c ord into the AC outlet, and turn the prin ter on by pressi ng [ I ] on the power sw itch on the right side of the printer .
Apr 02 Compupr int PageMast er 402N User Gui de 7-11 Selecting Print Me dia • Has either an extremely slic k surface or an extremely textured surface • Has an exposed adhesive surface • Has pape.
Apr 02 7-12 Compu print P ageMa ster 402N User Guide Selecting Print Me dia Print Media W eight, T ype, and Size The follo w ing table de fines print me dia that you can use in each of the two av ailable 500 sheet feede r pape r trays, and als o indi cates th e feed o rien tatio n—lo ng edg e feed (L EF) or s hort edge fee d (SEF).
Apr 02 Compupr int PageMast er 402N User Gui de 7-13 Loading Print Medi a Loading Print Medi a Loading the A4/Lett er or A3/L edger P aper T ray The 500-sheet A4/letter pap er tray and A3/Ledger eac h have two length guides th at are located on the sides of the tray , and o ne widt h guide that is loc ated near the cente r of the tray .
Apr 02 7-14 Compu print P ageMa ster 402N User Guide Loading Print Media U s e the following procedure to load pap er into the 500 s heet A4/letter or A3/ledger paper tray: 1 14 2 3.
Apr 02 Compupr int PageMast er 402N User Gui de 7-15 Loading Print Medi a NO TE: T o avoid paper ja ms and oth er pap er trans portat ion pr oblem s, m ake sure th e leng th an d width gui des are adjusted to match the paper s ize and are locked firmly into plac e.
Apr 02 7-16 Compu print P ageMa ster 402N User Guide Solvi ng 50 0 Shee t Feeder Probl ems Solving 500 Sheet F eeder Problems When th ere is a problem with the 500 sheet feeder , the pri nter co ntrol pan el disp lays an error cod e and error messag e.
Apr 02 Compupr int PageMast er 402N User Gui de 7-17 Solving 500 Sh eet Feeder Problems Inter preting P aper F eeder Err or Message s The printer control p anel disp lays error me ssages when there is a prob lem wit h the printer or any of the optional pap er-handli ng compone nts.
Apr 02 7-18 Compu print P ageMa ster 402N User Guide Solvi ng 50 0 Shee t Feeder Probl ems 2. Make sure that the feeder inter face cab les are firmly conne cted to the pr inter jacks .
Apr 02 Compupr int PageMast er 402N User Gui de 7-19 Solving 500 Sh eet Feeder Problems 3. If the jam occur red while feed ing from T ray 2 or 3, remove the paper tray as sociated w ith that feeder and inspect the insid e of the paper tray well, removing any jammed pape r .
Apr 02 7-20 Compu print P ageMa ster 402N User Guide Solvi ng 50 0 Shee t Feeder Probl ems 4. Open the rear door of the feeder for tray 2 or tray 3 and remo ve any jammed paper , then close the rear d.
Apr 02 Compupr int PageMast er 402N User Gui de 7-21 Solving 500 Sh eet Feeder Problems 5. Remo ve the front tray by lifting up slightly and pulling the tray out from the pri nter . 6. Remo ve the toner cartridge. 7. Remo ve any jammed paper from the toner cartridge well.
Apr 02 7-22 Compu print P ageMa ster 402N User Guide Solvi ng 50 0 Shee t Feeder Probl ems 8. Reinser t the front tray into the printe r . 9. Reload any paper in to the front tray .
Apr 02 Compupr int PageMast er 402N User Gui de 7-23 Solving 500 Sh eet Feeder Problems 11. Slide the pegs o n the to ner car tridge i nto the channels on th e insid e of the printer , and lower the toner cartr idge int o the printer . 12. If you remo ved either tray 2 or tray 3, reinstall it.
Apr 02 7-24 Compu print P ageMa ster 402N User Guide Solvi ng 50 0 Shee t Feeder Probl ems • Inoperative paper f eeder • Erratic ope ration • U nusual noise Inoper ative 500 Sheet P aper F eeder The fo llowing cha racteri stic s def ine th is feede r probl em: • The feeder appears to be inoperative.
Apr 02 Compupr int PageMast er 402N User Gui de 7-25 Maintaining the 500 Sheet F eeder 1. Open and then firmly close all of the printer and feeder door s and co vers. Interlock switch es monitor th e posi tion of pr inter do ors and covers. Whe n a door is clos ed, the interlock switc h is activated and the feeder can ope rate.
Apr 02 7-26 Compu print P ageMa ster 402N User Guide Maintain ing the 500 Shee t Feeder NO TE: The fol lowing procedure illustr ates the process of cleaning the feed rolls for the main pa per tray .
Apr 02 Compupr int PageMast er 402N User Gui de 7-27 Maintaining the 500 Sheet F eeder 5. Rotate the feed roll back in to the fe ed position . 6. Reinstal l the fe eder pa per tr ay . 7. V eri fy that th e power switc h of the p rinter is in th e [O] (off) p osition , then inser t the plug of the power cord into the AC outlet.
Apr 02 7-28 Compu print P ageMa ster 402N User Guide Maintain ing the 500 Shee t Feeder 8. T urn the pri nter on by pressing [ I ] on th e power switch o n the right sid e of the print er .
Apr 02 Compupr int PageMast er 402N User Gui de 7-29 Moving the 500 Sheet F e eder Moving the 500 Sheet F eeder When movi ng the printer a short distance, you may le ave the 500 sheet paper fee der attached.
Apr 02 7-30 Compu print P ageMa ster 402N User Guide Moving the 500 S heet Feeder.
Apr 02 Chapter 8 Using the High Capacity F eeder In this Chapter . . . • “ A bout this Chapter” on page 8-2 • “ A bout the High Capacity F eeder” on page 8-2 • “Installing the High Cap.
Apr 02 8-2 Compuprint P ageMa ster 402N User Guide About the Hig h Capacity Feeder About this Chapte r This chapt er pr o vides all of the informati o n necessary to install, use , and maintain the h igh capaci ty feeder , includi ng procedures fo r cleaning the feed er and removing paper jams.
Apr 02 Compupr int PageMast er 402N User Gui de 8-3 Installing the High Ca pacity F eeder Major Components of the High Capacity Feeder The foll owing illustratio n shows the major c omponents of the h.
Apr 02 8-4 Compuprint P ageMa ster 402N User Guide Installing th e High Capacity F eeder 1. T urn the prin ter off by pressin g [ O ] on th e power sw itch on the rig ht side of the u nit, a nd disco nnect the power cord from the AC outle t.
Apr 02 Compupr int PageMast er 402N User Gui de 8-5 Installing the High Ca pacity F eeder 4. Remove the paper feede r from its packag ing and remove any packi ng tape o r cardbo ard inserts. Set aside the s mall plastic bag containing two thumbscrews.
Apr 02 8-6 Compuprint P ageMa ster 402N User Guide Installing th e High Capacity F eeder 8. Align the small holes on th e bottom of the print er with the metal stubs o n top of the pap er feeder , and lower the printe r onto the pa per feed er .
Apr 02 Compupr int PageMast er 402N User Gui de 8-7 Installing the High Ca pacity F eeder 11. Insert the plug of the power c ord into the AC outlet, and turn the prin ter on by pressi ng [ I ] on the power sw itch on the ri ght side of the printer . 12.
Apr 02 8-8 Compuprint P ageMa ster 402N User Guide Installing th e High Capacity F eeder NO TE: Installing the high capacity feeder un it while the pri nter is on may damage the printer or the hig h capacity fee der . 2. Remove the high capacity feeder from i ts packaging an d place it on a le vel surfac e.
Apr 02 Compupr int PageMast er 402N User Gui de 8-9 Installing the High Ca pacity F eeder 5. Align the three small holes on the bottom of the pr inter with th e metal stubs on top of the high capacity fee der , and place the printer on top of the hi gh capacity feed er .
Apr 02 8-10 Compu print P ageMa ster 402N User Guide T esting the Hi gh Capacity Feeder 8. Insert the plug of the power c ord into the AC outlet, and turn the prin ter on by pressi ng [ I ] on the power sw itch on the right side of the printer . 9. Check the dis play to make sure the printe r is ready for printi ng.
Apr 02 Compupr int PageMast er 402N User Gui de 8-11 Loading Paper i nto the High Capaci ty F eeder Corr ect Paper Stor age I t is important to st ore paper c orrec tly prio r to plac ing it in the printe r , since impro per storage can cause frequent paper jams and poor print qual ity .
Apr 02 8-12 Compu print P ageMa ster 402N User Guide Loading Paper into the High Capaci ty Feeder 3. Hold a stack of paper with both h ands as illustrated in the figure below . 4. Gently place the paper into the paper tr ay . Make sure the paper stack does not exceed the maximum paper level s hown on the high capacity f eeder tray .
Apr 02 Compupr int PageMast er 402N User Gui de 8-13 Solving Hi gh Capacity Feeder Problems Solving High Capacity F eeder Pr oblems When there is a problem w ith the high capac ity feeder , the printe r control pan el displays an error code and e rror message.
Apr 02 8-14 Compu print P ageMa ster 402N User Guide Solving High Ca pacity F eeder P rob lems Interp reting High Cap aci ty Feeder Error Mes sag es The printer control p anel disp lays error mess ages when there is a problem w ith the pri nter or any of the optional pap er-handli ng components.
Apr 02 Compupr int PageMast er 402N User Gui de 8-15 Solving Hi gh Capacity Feeder Problems Install ation Pr oblems Simple o versights duri ng installation may cause p roblems when you firs t use the high capacity feeder .
Apr 02 8-16 Compu print P ageMa ster 402N User Guide Solving High Ca pacity F eeder P rob lems 2. Remo ve any jammed paper fr om the paper drawer . 3. Remo ve the paper stac k from the paper drawer . 4. Inspect the pape r for any obv ious sign s of damag e.
Apr 02 Compupr int PageMast er 402N User Gui de 8-17 Solving Hi gh Capacity Feeder Problems • When attempti ng to print from t he high capac ity feeder , the high capacity feeder d oes not respond and does not feed paper . • The control panel does not display an error code.
Apr 02 8-18 Compu print P ageMa ster 402N User Guide Solving High Ca pacity F eeder P rob lems Interlock switch es monitor th e posi tion of pr inter do ors and covers. Whe n a door is clos ed, the interlock swi tch is activated and the high capac ity feeder can o perate.
Apr 02 Compupr int PageMast er 402N User Gui de 8-19 Maintainin g the H igh Capa city F eeder Main tainin g the High C apa city F eeder The high capacity feed er requires ver y little maintenance; how.
Apr 02 8-20 Compu print P ageMa ster 402N User Guide Maintaining the High Capacity F eeder 3. U s ing a soft clo th, slightly damp with cold water , wipe the high capacity feeder cove rs and tray faces. U se a ver y mild, non-abrasive so ap to remo ve heavy dirt and toner stains.
Apr 02 Compupr int PageMast er 402N User Gui de 8-21 Moving the High Cap acity Feeder 8. Connect the plug of the AC power cord into the AC wall outlet. 9. T urn the printer on by pressing the [ I ] on the p ower switch on the right side of the printer .
Apr 02 8-22 Compu print P ageMa ster 402N User Guide Moving the High Cap acity Feeder 13. Repack the high capacity feed er into the or iginal shi pping box. 14. Once the high capacity f eeder is in the ne w location, refe r to “Insta lling the High Capac ity Fe e d e r ” o n p a g e 8 - 3 .
Apr 02 Chapter 9 Using the Stack er • “ A bout this Chapter” on page 9-2 • “ A bout the Stacke r” on page 9-2 • “Installi ng the Stac ker” on page 9-3 • “ T esting the S tacker.
Apr 02 9-2 Compuprint P ageMa ster 402N User Guide About the S tacker About this Chapte r This chapt er pr ovides all of th e informatio n necessary to ins tall, use, and mai ntain the St a c k e r , including proced ures for cleaning and removing paper jams.
Apr 02 Compupr int PageMast er 402N User Gui de 9-3 Installing the Stacker Major Components of the Sta c ker The fo llowing il lustr ation shows the ma jor com ponent s of the s tacke r:.
Apr 02 9-4 Compuprint P ageMa ster 402N User Guide Installing th e Stack er U s e the following proced ure to install the stac ker: 1. Remove any car d board inserts or packin g tape from the interi or and e xterior of the stacker .
Apr 02 Compupr int PageMast er 402N User Gui de 9-5 Installing the Stacker 4. Install the co ver supplied wi th the stacker in place of the standard cov er . Align the tabs on the cover with the holes on the printer and snap the cover in place. 5. P u ll on the recessed area near th e top of the rear of the printer to open the rear cover .
Apr 02 9-6 Compuprint P ageMa ster 402N User Guide Installing th e Stack er 7. Connect the wir ing on the stacker pap er diverter to the rear cover . 8.
Apr 02 Compupr int PageMast er 402N User Gui de 9-7 Installing the Stacker 10. T ighten the s crew attached to th e right metal fitting of the stacker .
Apr 02 9-8 Compuprint P ageMa ster 402N User Guide T est ing t he Sta cker 13. Attach the pape r guide near the pap er exit sl ot. 14. Insert the plug of the power c ord into the AC outlet and turn the printer o n by pressing [ I ] on the power sw itch on the right side of the printer .
Apr 02 Compupr int PageMast er 402N User Gui de 9-9 Sol ving St acke r Pr oblems Interp reting Stac ker E rror Mes sage s The printer control p anel disp lays error me ssages when there is a prob lem wit h the printer or any of the optional pap er-handli ng compone nts.
Apr 02 9-10 Compu print P ageMa ster 402N User Guide Solvin g Stacker Problems Clearing an Stack er Pa per Jam If an E8 error co de precedes the e rror mess age on t he first li ne of the co ntrol panel dis play , paper has ja mmed at th e stack er . U se the fo llowing p rocedure to c lear a pa per jam i n this l ocatio n: 1.
Apr 02 Compupr int PageMast er 402N User Gui de 9-11 Sol ving St acke r Pr oblems Corr ecting Miscella neous Stack er Pro blems Some stacker problems may not cause an error message and may not i nter fere with the operation of the printer .
Apr 02 9-12 Compu print P ageMa ster 402N User Guide Solvin g Stacker Problems 1. Open and then firmly close all of the printer and stacker doors and co vers. Interlock switch es monitor th e posi tion of pr inter do ors and covers. Whe n a door is clos ed, the interlock swi tch is activated and the stacker can o perate.
Apr 02 Compupr int PageMast er 402N User Gui de 9-13 Sol ving St acke r Pr oblems Br oken component s o r scrap s of p aper lodged inside the st acker may be w edge d against mo v- ing parts, p reventing the offset roll from moving. 2. Call y our service techni cian.
Apr 02 9-14 Compu print P ageMa ster 402N User Guide Maintaini ng the S tacke r Maintaining the Stack er The s tacker re quir es ve ry litt le m ai nten anc e; ho wev er , with n orma l us e yo u will ne ed to perf orm some rout ine maintenance t asks suc h as cleaning.
Apr 02 Compupr int PageMast er 402N User Gui de 9-15 Movin g the Stac ker 3. Disconne ct the pri nter fro m the ho st comp uter . 4. Remove the paper di verte r from the st acker . 5. Remove the stacker cover fr om the top rear o f the printer and replace it with the ori ginal printe r cover .
Apr 02 9-16 Compu print P ageMa ster 402N User Guide Moving th e S tacker.
Apr 02 Appendix A Safety Notes and Regulatory Compliance In this Chapter . . . • “ A bout this Appe ndix” on page A- 2 • “Safety N otes” on page A-2 • “Regulatory Compliance” on page.
Apr 02 A-2 Compup rint Pag eMaster 40 2N User Guide Safety Notes About t his A ppend ix This app endix li sts imp ortant safety p rec autions and identif ies t he applic able r egulato r y compli - ances of your printer .
Apr 02 Compupr int PageMast er 402N User Gui de A - 3 Regulatory Co mpliance EMC Compliance Clas s B Equ ipme nt This equipment has been te sted and foun d to comply with the limi ts for a Class B digital device, pursuant to P ar t 15 of FCC rule s.
Apr 02 A-4 Compup rint Pag eMaster 40 2N User Guide Regulator y Complianc e.
デバイスCPG PageMaster 402Nの購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
CPG PageMaster 402Nをまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはCPG PageMaster 402Nの技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。CPG PageMaster 402Nの取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。CPG PageMaster 402Nで得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
CPG PageMaster 402Nを既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はCPG PageMaster 402Nの不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、CPG PageMaster 402Nに関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちCPG PageMaster 402Nデバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。