DellメーカーPP27Lの使用説明書/サービス説明書
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www .dell.com | support.dell.com Dell™ Latitude™ A TG E6400 Setup and Quick Reference Guide This guide provides a features overview, specifications, quick setup, software, and troubleshooting information for your computer . For more information about your operating sy stem, devices, and technologies, see the Dell T echnology Guide at support.
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make b etter use of your computer . NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION ind icates a potential for property damage, personal injury , or death.
Contents 3 Contents 1 About Y our Computer . . . . . . . . . . . . . . . . . 7 Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7 Back View . . . . . . . . . . . . . . . . . . . . . . . . . 9 Bottom View . . . . . . . . . . . . . . . . . .
4 Contents 4 T roubleshooting . . . . . . . . . . . . . . . . . . . 31 T ools . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Power Lights . . . . . . . . . . . . . . . . . . . . 31 Beep Codes . . . . . . . . . . . . . . . . . . . . . 31 Error Messages .
Contents 5 7 Getting Help . . . . . . . . . . . . . . . . . . . . . . . 59 Obtaining Assistance . . . . . . . . . . . . . . . . . . 59 T echnical Support and Customer Service . . . . . 60 DellConnect™ . . . . . . . . . . . . . . . . . . . . 60 Online Services .
6 Contents.
About Y our Computer 7 1 About Y our Computer Front V iew 1 microphone (optional) 2 camera light (optional) 3 camera (optional) 4 display latch 3 6 4 25 1 7 13 16 17 18 21 26 10 11 24 23 8 5 27 14 9 1.
8 About Y our Computer 5 display and (optional) touchscreen 6 keyboard status lights 7 volume control buttons 8 power button 9 USB connectors (2) 10 Wi-Fi Catcher™ Network Locator 11 wireless switch.
About Y our Computer 9 Back V iew CAUTION: Do not block, push objects into, or allow dust to acc umulate in the air vents. Do not store your Dell™ computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
10 About Y our Computer Bottom V iew Battery Removal CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your compu ter . CAUTION: Using an incompatible bat tery may increase the risk of fire or explosion.
About Y our Computer 11 Wireless Switch and Dell™ Wi-Fi Catcher™ Network Locator Use the wireless switch to enable or disable wireless network devices. Use the W i-F i Catcher Network Locator to loca te networks. F o r information about connecting to the Internet, see "Con necting to the Internet" on pag e 16.
12 About Y our Computer.
Setting Up Y our Computer 13 2 Setting Up Y our Computer Quick Setup CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer . CAUTION: The AC adapter works with electrical outlets worldwide.
14 Setting Up Y our Computer 2 Connect the network cable. 3 Connect USB devices, such as a mouse or keyboard. 4 Connect IEEE 1394 devices, such as a DVD player .
Setting Up Y our Computer 15 NOTE: It is recommended that you turn on and shut down your computer at least once before you install any cards or connect the computer to a docking device or other external device, such as a printer . 6 Connect to the Internet.
16 Setting Up Y our Computer Connecting to the Internet NOTE: ISPs and ISP offeri ngs vary by country . T o connect to the Intern et, you need a modem or network connection and an Internet service provider (ISP).
Setting Up Y our Computer 17 NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP . 5 F ollow the instructions on the scre en and use the setup information provided by your ISP to complete the setup. Microsoft Windows ® XP 1 Save and close any open files, and e xit any open programs.
18 Setting Up Y our Computer Microsoft Windows ® XP W indows XP provides the F i les and Setti ngs T ransfer W izard to move da ta from a source computer to a new computer .
Setting Up Y our Computer 19 4 On the Which computer is this? screen, click Old Computer → Next . 5 On the Select a transfer method scr een, click the transf er method you pr efer . 6 On the What do you want to transfer? screen, select the items you want to transfer and click Next .
20 Setting Up Y our Computer 6 When the disk creation completes and the Now go to your old computer message appears, do not click Next . 7 Go to the old computer . T o copy data from the old computer: 1 On the old computer , insert the wizard disk, and click Start → Run .
Specifications 21 3 Specifications NOTE: Offerings may vary by region . Fo r more information regarding the configuration of your computer , click Start → Help and Support and select the option to view information about your computer .
22 Specifications Secure Digital (SD) Memory-Card Reader Cards supp orted SD, SDIO , SD HC, Mini SD (with adap ter) MMC, MMC+, Mini MMC (with adapter) Memory Memory module connector two DIMM sockets M.
Specifications 23 Mini-Card support (internal expansion slots) one dedicated half Mini-Card slot for WLAN one dedicated full Mini-Card slot for WW AN (Mobile Broadband) one dedicated full Mini-Card sl.
24 Specifications Video Video type integrated on system board, har dware accelerated Data bus integrated video Video controller integrated video: Intel Graphics Media Accelerator X4500 HD Video memory : T otal graphics memory : Wi n d o w s X P: up to 512 MB maximum (with 1 GB to < 1.
Specifications 25 Interfaces: Internal high-definition audio codec External microphone-in connector and ster eo headphones/speakers conne ctor Speakers two 1-watt, 4-ohm speakers Internal speaker ampl.
26 Specifications Keyboard Number of keys 83 (U.S. and Canada); 84 ( Europe); 87 (Japan) Layout QWER TY/AZER TY/Kanji Size full sized (19-mm key pitch) T ouch Pad X/Y position resolut ion (graphics table mode) 240 cpi Size: Wi d t h 73.0-mm (2.9-inches) sensor-active ar ea Height 42.
Specifications 27 12-cell lithium-ion slice batteries: Depth 14.48 mm Height 217.24 mm Wi d t h 322.17 mm We i g h t : 4-cell primary battery 0.24 kg (0.53 lb) 6-cell primary battery 0.33 kg (0.73 lb) 9-cell high capacity battery 0.51 kg (1.12 lb) 12-cell slice battery 0.
28 Specifications T emperature range: Operati ng 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) P A-12 65 W T ravel AC adapter : Output v oltag e 19.5 V DC Output c urrent 3.34 A Height 15 mm (0.6 inches) Wi d t h 66 mm (2.6 inches) Depth 127 mm (5.
Specifications 29 Phy sical Height 40.5 mm (1.594 inches) W idth 342 mm (13.464 inches) Depth 251.7 mm (9.909 inches) W eight 2.78 kg (6.12 lb) wi th UMA graphics, 6-cell battery , port cover , and optical drive 2.
30 Specifications.
T roubleshooting 31 4 T roubleshooting CAUTION: T o guard against the likelihood of el ectric shock, lacer ation by moving fan blades, or other expected injuries, alway s unplug y our computer from the electrical outlet before opening the cover .
32 T roubleshooting If your computer beeps during start-up: 1 W rite down the beep code . 2 Run the Dell™ Diagnostics to identify a more serious cause (see "Dell Diagnostics" on page 40). Code (repetitive short beeps) Description Suggested Remedy 1 BIOS checksum failure.
T roubleshooting 33 Error Messages CAUTION: Before you begin any of the procedur es in this section, follow the safety instructions that shipped with your computer . If the messag e is not listed, see the documentatio n for the operating system or the program that was running when the message ap peared.
34 T roubleshooting D RIVE NOT READY — The operation r equires a hard drive in the bay befor e it can continue. Install a hard drive in the hard drive bay . See your Service Manua l at support.dell.com for more information. E RROR READING PCMCIA CARD — The computer cannot identify the ExpressCar d.
T roubleshooting 35 Then, shut down the computer , reinstall the hard drive, and restart the computer . If the problem persists, try an ot her drive. Run the Har d Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostic s" on page 40).
36 T roubleshooting M EMORY ADDRESS LINE FAILURE AT ADDRESS , READ VALUE EXPECTING VALUE — A memory module may be faulty or im properly seated. Reinstall the memory modules and, if ne cessary , replace them. See your Service Manual at support.dell.com for more information.
T roubleshooting 37 O PERATING SY STEM NOT FOUND — Reinstall the hard drive (see your Service Manual at support.dell.com ). If the problem pers ists, conta ct Dell (see "Contacting Dell" on pa ge 65). O PTIONAL ROM BAD CHECKSUM — The optional ROM has failed.
38 T roubleshooting setup program, then immediatel y exit the program (see your Service Manual at support.dell.com ). I f the message reappears, contact Dell (see "Contacting Dell" on page 65). T IME - OF - DAY CLOCK STOPPED — The r eserve battery that supports the system configuration settings may requir e rechar ging.
T roubleshooting 39 CPU FAN FAILURE — Processor fan failur e. Replac e processor fan. See yo ur Service Manual at support.dell.com . H ARD - DISK DRIVE FAILURE — P ossible hard drive failur e during hard drive POST . Check cables, swap hard disks, or see "C ontacting Dell" on page 65 for assistance .
40 T roubleshooting T o start the Hardwar e T roubleshooter: Windows V ista: 1 Click the W indows Vista Start button , and click Help and Support. 2 Ty p e hardware troubleshooter in the search field and press <Enter> to start the search.
T roubleshooting 41 Starting the Dell Diagnostics From Y our Hard Drive NOTE: If your computer cannot display a screen image, see "Contacting Dell " on page 65. 1 Ensure that the computer is connected to an electrical outlet that is known to be working pr operly .
42 T roubleshooting 7 When the Dell Diag nostics Main Menu appears, select the test that you want to run, and follow the instructions on th e screen. T roubleshooting T ips F ollow these tips when tro.
T roubleshooting 43 I F THE POWER LIGHT IS BLUE AND THE COMPUTER IS NOT RESPONDING — • Ensure that the display is connected and powered on. • If the displa y is connected and powered on, see "Beep Codes" on p age 31. I F THE POWER LIGHT IS BLINKING BLUE — The computer is in standby mode.
44 T roubleshooting • Reseat the memory modules (see your Service Manual at support.dell.com ) to ensure that your computer is successfully communicating with the memory .
T roubleshooting 45 A program stops responding E ND THE PROGRAM — 1 P ress <Ctrl><Shift>< Esc> simultaneous ly to access the T ask Manager , and click the Applications tab. 2 Click to select the pr ogram that is no longer responding, and click End Ta s k .
46 T roubleshooting Other software problems C HECK THE SOFTWARE DOCUMENTATI ON OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATIO N — • Ensure that the program is compatible with the o p eratin g system installed on your computer .
T roubleshooting 47 If the Dell Support icon does not appear in your taskbar: 1 Click Start → All P rograms → Dell Support → Dell Support Settings . 2 Ensure that the Show icon on the taskbar option is checked. NOTE: If the Dell Support Utility is not available from the Start menu, go to support.
48 T roubleshooting.
Reinstalling Software 49 5 Reinstalling Software Drivers Identifying Drivers If you experi ence a problem with any device, ide n tify whether the driver is the source of your problem and, if necessary , update the driver . Microsoft ® Windows V ista ® : 1 Click the W indows Vista Start button™ , and right-cl ick Computer .
50 Reinstalling Software Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for De ll™ computers. If you install drivers obtained from other sources, your computer might not work correctly .
Reinstalling Software 51 2 When the Drivers and Utilities media installation program starts, follow the prompts on the screen. NOTE: In most cases, the Drivers and Utilities program starts running automatically .
52 Reinstalling Software 3 Double-click the type of device for which you are installing the driver (for exam p le, Aud i o or Vi d e o ). 4 Double-click the name of th e device fo r which you are installing the driver . 5 Click the Driver tab → Update Driver → Browse my computer for driver software .
Reinstalling Software 53 NOTICE: Make regular backups of your data files. Sy stem Restore does not monitor your data files or recover them. NOTE: The procedures in this d ocument we re written for the Windows default view , so they may not apply if you set your Dell™ computer to the Windo ws Classic view .
54 Reinstalling Software Windows V ista : 1 Click Start . 2 In the Start Search box, type System Restore and press <Enter>. 3 Click Undo my last restoration and click Next . Win d o w s XP : 1 Click Start → All P rograms → Accessories → System T ools → System Res to r e .
Reinstalling Software 55 Windows Vista: Dell Factory Image Restore 1 T urn on the computer . When the Dell logo appears, press <F8> several times to access the V ista Advanced Boot Options window . 2 Select Repair Y our Computer . The System Recovery Options window appears.
56 Reinstalling Software System Restore to return your operating syste m to the operating state it was in before you installed the new de vice driver . See "Us ing Microsoft ® Wi n d o w s ® System Restore" on page 5 2. NOTICE: Before performing the installation, back up all data files on your primary hard drive.
Finding Information 57 6 Finding Information NOTE: Some features or media may be opt ional and may not ship with your computer . Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer .
58 Finding Information Safety , Regu latory , W arranty , and Support Documentation This type of information may h ave shipped with your computer . F or additional r egulatory information, see the Regulatory Compliance Homepage on www .dell .com at the following location: www .
Getting Help 59 7 Getting Help Obtaining Assistance CAUTION: If you need to remove the comput er cover , first disconnect the computer power and modem cables from a ll electrical outlets. Follow the safety instructions that shi pped with your computer .
60 Getting Help NOTE: Some of the following services are not alway s available in all locations outside the continental U.S. Call your l ocal Dell representative for information on availability . T echnical Support and Customer Service Dell's support service is available to answer your questions about Dell™ hardwar e.
Getting Help 61 • Dell Support e-mail addresses mobile_support@us.dell. com support@us.dell.com la-techsupport@dell.com (Latin America and Caribbean countries only) apsupport@dell.com (Asian/P acific countries only) • Dell Marketing and Sales e-mail addresses apmarketing@dell.
62 Getting Help Product Information If you need information ab out add itional products available from Dell, or if you would like to place an orde r , visit the Dell website at w ww .dell.com . F or the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell" on page 65.
Getting Help 63 Before Y ou Call NOTE: Have your Express Se rvice Code ready when you call. The code helps Dell’ s automated-support telephone sy stem direct y our call more efficiently. Y ou may also be asked for your Service T ag (located on the back or bottom of your computer).
64 Getting Help Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if p.
Getting Help 65 Contacting Dell F or cus tomers in the United States, call 800- WWW -DELL (800 -999-3355). NOTE: If you do not have an active Inte rnet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
66 Getting Help.
Index 67 Index B beep codes, 31 C computer specifications, 2 1 connecting AC ad a p t e r , 1 3 IEEE 1394 devices, 1 4 network cable, 1 4 USB devices, 1 4 contacting Dell, 59, 65 D Dell c o n t a c t .
68 Index F F actory Image Restore , 54 F iles and Settings T ransfer Wi z a r d , 1 7 finding information, 57 I Internet setting up, 1 6 M media drivers and utilities, 5 7 operating system , 5 7 memor.
Index 69 support (continued) online services, 6 0 re gi o n a l , 6 0 technical support and customer service, 6 0 System Restore , 52 enabling, 5 4 T transferring information to a new computer , 17 tr.
70 Index.
デバイスDell PP27Lの購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Dell PP27Lをまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはDell PP27Lの技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Dell PP27Lの取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Dell PP27Lで得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Dell PP27Lを既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はDell PP27Lの不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Dell PP27Lに関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちDell PP27Lデバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。