FujitsuメーカーM8000の使用説明書/サービス説明書
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Site Planning Guide SPARC Enterprise M8000 / M9000 Servers Englis h.
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SP ARC ® Enter pr ise M8000/M9000 Ser v ers Site Planning Guide Order No . U41685-J-Z816-2-76 Pa r t No. 819-7885-11 September 2007, Revision A.
Please Recycle Copyright 2007 FUJITSU LIMITED, 1-1, Kamikodanaka 4-chome, Nakahara-ku, Kawasaki-shi, Kanagawa-ken 21 1-8588, Japan. All rights reserved. Sun Microsystems, Inc. pr ovided technical input and review on portions of this material. Sun Microsystems, Inc.
Copyright 2007 FUJITSU LIMITED, 1-1, Kamikodanaka 4-chome, Nakahara-ku, Kawasaki-shi, Kanagawa-ken 21 1-8588, Japon. T ous droits réservés. Entrée et revue tecnical fournies par Sun Micr osystems, Incl sur des parties de ce matériel. Sun Microsystems, Inc.
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v Contents Preface xiii 1. Physical and Network Specif ications 1–1 1.1 Before Setting Up the System 1–1 1.2 Physical Specifications 1–4 1.2.1 System Components 1–4 1.2.1.1 Names and Corresponding Capacities and Functions 1–4 1.2.1.2 External Dimensions and W eights 1–5 1.
vi SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 1.2.5.1 Setup and Network Connections 1–33 1.2.5.2 Platform and Domain Setup Information 1–34 1.2.5.3 Selecting a System Control Network Conf iguration 1– 34 1.2.5.4 Interface Cable Connections 1–38 2.
Contents vii Abbreviations Abbreviations–1 Index Index–1.
viii SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007.
ix Figur es FIGURE 1-1 SPARC Enterprise M8000 Server 1–6 FIGURE 1-2 SPARC Enterprise M8000 Server + Power Cabinet 1–7 FIGURE 1-3 SPARC Enterprise M9000 Server (Base Cabinet) 1–8 FIGURE 1-4 SPARC.
x SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 FIGURE 1-18 SPARC Enterprise M8000 Server + Power Cabinet Bottom View 1–23 FIGURE 1-19 SPARC Enterprise M9000 Server (Ba.
xi T ables T ABLE 1-1 Checklist 1–1 T ABLE 1-2 Names and Quantities 1–4 T ABLE 1-3 Installation Specifications (External Dimensions and Weights) 1–5 T ABLE 1-4 Space Required for Transport 1–3.
xii SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007.
xiii Pr eface The SP ARC ® Enterprise M8000/M9000 server installation planning manual provides the physical system specifications for this type of server , gives an overview of the network specifications, and explains other items that need to be consider ed beforehand when planning system installation.
xiv SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 ■ Chapter 2 Environmental and Electrical Specifications This chapter describes the system environment r equirements that must be met for safe system migration, as well as the power supply requir ements, for SP ARC Enterprise M8000/M9000 servers.
Preface xv Note – “x” in the order number is the version number of the manual. 1. Manuals on the W eb The latest versions of all the SP ARC Enterprise Series manuals are available at the following website: http://manuals.
xvi SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 T ext Conventions This manual uses the following fonts and symbols to express specif ic types of information. Fonts/symbols Meaning Example AaBbCc123 What you type, when contrasted with on-screen computer output.
Preface xvii Pr ompt Notations The following prompt notations ar e used in this manual. Syntax of the Command Line Interface (CLI) The command syntax is as follows: ■ A variable that requir es input of a value must be enclosed in <>. ■ An optional element must be enclosed in [ ].
xviii SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 Envir onment Requirements for Using This Pr oduct This product is a computer that is intended to be used in a computer r oom.
Preface xix Conventions for Alert Messages This manual uses the following conventions to show alert messages, which are intended to prevent injury to the user or bystanders as well as pr operty damage, and important messages that are useful to the user .
xx SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 Notes on Safety Important Alert Messages This manual provides the following important alert signals: Caution – The W ARNING signal indicates a dangerous situation could result in death or serious injury if the user does not perform the procedur e correctly .
Preface xxi Caution – The CAUTION signal indicates a hazardous situation could r esult in minor or moderate personal injury if the user does not perform the procedur e correctly . This signal also indicates that damage to the product or other pr operty may occur if the user does not perform the procedur e correctly .
xxii SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 Normal operation Data destruction Confirm the items listed below befor e turning off the power . Otherwise, data may be destroyed. • All applications have completed processing.
Preface xxiii Alert Labels The labels shown below are af fixed on this pr oduct. These labels provide information for users of the product: Caution – Do not peel off the labels.
xxiv SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 ■ SP ARC Enterprise M9000 Server SP ARC Enter pr ise M9000 Ser ver (F ront View).
Preface xxv SP ARC Enter pr ise M9000 Ser ver (Rear Vie w).
xxvi SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 SP ARC Enter pr ise M9000 Ser ver with Expansion Cabinet (Rear Vie w).
Preface xxvii Pr oduct Handling Maintenance Caution – Certain tasks in this manual should only be performed by a certified service engineer . User must not perform these tasks. Incorrect operation of these tasks may cause electric shock, injury , or fire.
xxviii SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 Emission of Laser Beam (Invisible) Caution – The main unit and high-speed optical interconnect cabinet contain modules that generate invisible laser radiation.
Preface xxix Reader's Comment Form.
xxx SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 FOLD AND T APE FOLD AND T APE BUSINESS REPLY MAIL FIRST -CLASS MAIL PERMIT NO 741 SUNNYV ALE CA NO POST AGE NECESSAR Y I.
1-1 CHAPTER 1 Physical and Network Specif ications This chapter describes what the reader is expected to know , including physical and network connection specifications for the SP ARC ® Enterprise M8000/M9000 Servers, before planning server installation.
1-2 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 Physical specifications Has the server installation location been decided? ❏ Does the installation floor layout satisfy the ventilation and maintenance access requir ements? See Section 1.
Chapter 1 Physical and Netw ork Specifications 1-3 Facility power Do you know the requir ed operating voltages and electrical current levels of the device and peripherals? See Section 2.
1-4 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 1.2 Physical Specif ications This section outlines the SP ARC Enterprise M8000/M9000 Server components and lists their physical specifications. 1.2.1 System Components 1.2.
Chapter 1 Physical and Netw ork Specifications 1-5 1.2.1.2 External Dimensions and W eights T ABLE 1-3 lists the external dimensions and weights of the SP ARC Enterprise M8000/M9000 server cabinet.
1-6 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 1.2.1.3 System Appearance FIGURE 1- 1 to FIGURE 1-6 show the appearance of the server components and the associated servers in their maximum configuration.
Chapter 1 Physical and Netw ork Specifications 1-7 FIGURE 1-2 SP ARC Enterprise M8000 Server + Power Cabinet F ront Rear.
1-8 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 SP ARC Enterprise M9000 Server Appearance FIGURE 1-3 SP ARC Enterprise M9000 Server (Base Cabinet) F ront Rear.
Chapter 1 Physical and Netw ork Specifications 1-9 FIGURE 1-4 SP ARC Enterprise M9000 Server (Base Cabinet + Expansion Cabinet) F ront Rear.
1-10 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 FIGURE 1-5 SP ARC Enterprise M9000 Server (Base Cabinet + Power Cabinet) F ront Rear.
Chapter 1 Physical and Netw ork Specifications 1-11 FIGURE 1-6 SP ARC Enterprise M9000 Server (Base Cabinet + Expansion Cabinet + Power Cabinet) F ront Rear.
1-12 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 1.2.2 System Installation (Space) 1.2.2.1 Size and Space Specifications Before starting to assemble a SP ARC Enterprise.
Chapter 1 Physical and Netw ork Specifications 1-13 FIGURE 1-8 SP ARC Enterprise M8000 Server + Power Cabinet Installation Area Note – Before mounting units in an SP ARC Enterprise M8000 Server equipment rack, secure the service ar eas shown. Service area Unit: mm (inch) 1054 (41.
1-14 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 FIGURE 1-9 SP ARC Enterprise M8000 Server (W ith an Equipment Rack) Installation Area 2860 (1 12.6) 1260 (49.6) 800 (31.5) 800 (31.5) Service area Service area 1550 (61.0) 750 (29.
Chapter 1 Physical and Netw ork Specifications 1-15 FIGURE 1-10 SP ARC Enterprise M8000 Server (W ith an Equipment Rack) + Power Cabinet Installation Area Note – Before mounting units in an SP ARC E.
1-16 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 FIGURE 1-11 SP ARC Enterprise M8000 Server (W ith an Equipment Rack) Installation Area M8000 Service area Service area 750 (29.5) 800 (31.5) 1260 (49.6) 3260 (128.3) 1200 (47.
Chapter 1 Physical and Netw ork Specifications 1-17 FIGURE 1-12 SP ARC Enterprise M8000 Server (W ith an Equipment Rack) + Power Cabinet Installation Area Power Cabinet M8000 Service area Service area Unit: mm (inch) 1054 (41.5) 1200 (47.2) 800 (31.5) 3260 (128.
1-18 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 SP ARC Enterprise M9000 Server Installation Area FIGURE 1-13 SP ARC Enterprise M9000 Server (Base Cabinet) Installation Area M9000 (Base Cabinet) Service area Service area Unit: mm (inch) 900 (35.
Chapter 1 Physical and Netw ork Specifications 1-19 FIGURE 1-14 SP ARC Enterprise M9000 Server (Base Cabinet) + Power Cabinet Installation Area Service area Service area M9000 (Base Cabinet) Power Cabinet 1 154 (45.3) 837 (33.0) 317 (12.5) 900 (35.4) 1260 (49.
1-20 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 FIGURE 1-15 SP ARC Enterprise M9000 Server (Base Cabinet + Expansion Cabinet) Installation Area Service area Service area Unit: mm (inch) M9000 (Ex. Cabinet) M9000 (Base Cabinet) 837 (33.
Chapter 1 Physical and Netw ork Specifications 1-21 FIGURE 1-16 SP ARC Enterprise M9000 Server (Base Cabinet + Expansion Cabinet) + Power Cabinet Installation Area Service area Service area Unit: mm (inch) 317 (12.5) 824 (32.4) 2282 (89.8) Power Cabinet Power Cabinet M9000 (Ex.
1-22 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 1.2.2.2 Bottom V iews of the Components FIGURE 1- 17 to FIGURE 1-22 show the bottom of the SP ARC Enterprise M8000/M9000 Servers components, such as the openings for laying cables, air inlet ports used for cooling, legs, and casters.
Chapter 1 Physical and Netw ork Specifications 1-23 FIGURE 1-18 SP ARC Enterprise M8000 Server + Power Cabinet Bottom V iew Unit: mm (inch) Caster F eet Opening f or air inlet Opening f or cables inle.
1-24 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 SP ARC Enterprise M9000 Server Bottom V iew FIGURE 1-19 SP ARC Enterprise M9000 Server (Base Cabinet) Bottom V iew Unit.
Chapter 1 Physical and Netw ork Specifications 1-25 FIGURE 1-20 SP ARC Enterprise M9000 Server (Base Cabinet) + Power Cabinet Bottom V iew Unit: mm (inch) F ront Caster F eet Opening f or air inlet Op.
1-26 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 FIGURE 1-21 SP ARC Enterprise M9000 Server (Base Cabinet + Expansion Cabinet) Bottom V iew Unit: mm (inch) F ront Caste.
Chapter 1 Physical and Netw ork Specifications 1-27 FIGURE 1-22 SP ARC Enterprise M9000 Server (Base Cabinet + Expansion Cabinet) + Power Cabinet Bottom V iew Unit: mm (inch) F ront Caster F eet Openi.
1-28 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 1.2.2.3 Free-Access Floor Openings for Underf loor Air-Conditioning Use underfloor air conditioning to cool the SP ARC Enterprise M9000 Server (with an extended cabinet).
Chapter 1 Physical and Netw ork Specifications 1-29 FIGURE 1-24 SP ARC Enterprise M9000 Server (Base Cabinet + Expansion Cabinet) + Power Cabinet Bottom V iew 1.2.2.4 Ceiling Height The minimum ceiling height for the SP ARC Enterprise M8000/M9000 Server is 2.
1-30 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 1.2.3 Planning Y our Access Route This section describes necessary considerations before you move the server to its installation destination. 1.2.3.1 Space Required for System T ransport The access route must satisfy the r equirements listed in T ABLE 1-4 .
Chapter 1 Physical and Netw ork Specifications 1-31 1.2.3.2 Other Considerations Confirm that the access r oute is free of any steps and other obstacles that would expose the device to shock.
1-32 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 Method of Securing the Device T o the Floor Surface (Example of securing the SP ARC Enterprise M9000 Server in place) FIGURE 1-25 Cabinet Stabilization Measure: Securing the Device to the Floor Surface 850 (33.
Chapter 1 Physical and Netw ork Specifications 1-33 Method of Securing the Device Through a Hole in the Floor FIGURE 1-26 Cabinet Stabilization Measure: Securing the Device thr ough a Hole in the Floor 1.
1-34 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 1.2.5.2 Platform and Domain Setup Information The following information is requir ed for installation of the SP ARC Ent.
Chapter 1 Physical and Netw ork Specifications 1-35 XSCF Conf iguration A (Basic Conf iguration) Only one of the two LAN ports is used. The serial port and the other LAN port are reserved so that they can be used as maintenance ports. The same switch is used for system administration and the remote service.
1-36 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 XSCF Conf iguration B (Restricted Conf iguration) (Restricted redundancy) - Both LAN ports ar e used. One port is used for system administration, and the other is used for the remote message function.
Chapter 1 Physical and Netw ork Specifications 1-37 XSCF Conf iguration C (Maximum Conf iguration) (Maximum redundancy) - Both LAN ports ar e used. Each switch has maintenance ports, which are used for the r emote service or system administration. The switches are connected for failur e management and system administration.
1-38 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 1.2.5.4 Interface Cable Connections SP ARC Enterprise Server Connection Schematic Diagram FIGURE 1-30 SP ARC Enterprise.
2-1 CHAPTER 2 Envir onmental and Electrical Specif ications This chapter explains environmental and electrical power supply specif ications and conditions necessary for stable system operation: ■ Environmental Requir ements ■ Electrical Specifications ■ Cooling Specifications ■ Facility Power Requirements 2.
2-2 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 2.1.2 Recommended Ambient T emperature and Humidity Keep the temperature in the computer r oom at a comfortable temperature for people or slightly lower .
Chapter 2 Environmental and Electrical Specifications 2-3 Air conditioning facilities usually do not provide functions to pr ecisely monitor and control the temperatur e and humidity throughout an entir e computer room.
2-4 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 2.1.3 V ibration Requirements The allowable vibration in the SP ARC Enterprise M8000/M9000 servers are listed in T ABLE 2-2 .
Chapter 2 Environmental and Electrical Specifications 2-5 2.2.1 Single-Phase Power Supplies T ABLE 2-4 Specifications (Single-Phase Power Requir ements) (1 of 2) Name P ower supply P ower consumption .
2-6 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 Power Cabinet SP ARC Enterprise M9000 Server (base cabinet + expansion cabinet) 1 200 to 240 VA C ± 10% Single 50/60 +2%, -4% 42.6 5 44.8 5 0.9 or higher 100 or less 6 4.
Chapter 2 Environmental and Electrical Specifications 2-7 2.2.2 Thr ee-Phase Delta Power Supplies T ABLE 2-5 Specifications (Thr ee-Phase Delta Power Requirements) Name P ower supply P ower consumptio.
2-8 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 2.2.3 Thr ee-Phase Star Power Supplies 2.3 Cooling Specif ications 2.3.1 Cooling (Air -Conditioning) Requir ements T ABLE 2-7 lists the cooling and air-conditioning r equirements for each system component.
Chapter 2 Environmental and Electrical Specifications 2-9 2.3.2 Airf low and Heat Dissipation Since the SP ARC Enterprise M8000/M9000 Server is designed to be cooled by forced air convection, suff icient airflow thr oughout the entire system must be generated.
2-10 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 ■ The SP ARC Enterprise M9000 Server uses internal fans in the base cabinet and expansion cabinet, and it generates a total airflow of 102 cubic meters per minute (3600 cubic feet per minute [cfm]) under normal operating conditions.
Chapter 2 Environmental and Electrical Specifications 2-11 ■ The SP ARC Enterprise M9000 Server draws air from the bottom of the cabinet and exhausts it at the top. FIGURE 2-2 Cooling air and exhaust flows of SP ARC Enterprise M9000 Server ■ The Power Cabinet draws air from the fr ont of the cabinet and exhausts it at the rear .
2-12 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 2.4 Facility Power Requir ements This section describes the power supply requir ements for system operation. Obtain the appropriate power supply after conf irming the power requir ements for the system to be installed.
Chapter 2 Environmental and Electrical Specifications 2-13 Note – T o connect power cables for this system directly to your power distribution board, the power cables must be connected on a one-to-one basis as shown in the above figur e.
2-14 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 2.4.1.2 Power Cable Connection Specifications T ABLE 2-8 lists specifications for single-phase power supply connections. The SP ARC Enterprise M8000/M9000 Server is equipped with the required number of single-phase power cables.
Chapter 2 Environmental and Electrical Specifications 2-15 SP ARC Enterprise M9000 Server Japan 3.0m (9.8 feet) 30A-250V 3P , locking type (NEMA L6-30R) (Base cabinet) 5 (single power feed) 10 (dual p.
2-16 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 SP ARC Enterprise M9000 Server Europe 3.0m (9.8 feet) EN60309 (32A) (Base cabinet) 5 (single power feed) 10 (dual power.
Chapter 2 Environmental and Electrical Specifications 2-17 2.4.1.3 Three-Phase Power Supply FIGURE 2-6 Three-Phase Delta Power Supply Connections Note – The basic power bus and dual system power bus must be connected to differ ent AC power supplies.
2-18 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 Power Cable Connection Specif ications Part of the local electrical work for three-phase power feed is connecting the power cable from the power distribution boar d directly to the Power Cabinet terminal board.
Chapter 2 Environmental and Electrical Specifications 2-19 2.4.1.4 Three-Phase Star Power Supply FIGURE 2-8 Three-Phase Star Power Supply Connections Note – The basic power bus and dual system power bus must be connected to differ ent AC power supplies.
2-20 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 Power Cable Connection Specif ications Part of the local electrical work for three-phase power feed is connecting the power cable from the power distribution boar d directly to the Power Cabinet terminal board.
Chapter 2 Environmental and Electrical Specifications 2-21 2.4.2 Cir cuit Br eaker Capacity and Characteristics As a condition for maintaining the linked protection that would trip a system cir cuit b.
2-22 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 FIGURE 2-10 Circuit Br eaker Characteristics of Customers' Power Distribution Boards D C B 1 2 3 4 5 6 7 8 10 20 30 40 50 80 100 1.5 15 0.01 0.02 0.04 0.06 0.1 0.2 0.
Chapter 2 Environmental and Electrical Specifications 2-23 2.4.3 Gr ounding Grounding for Single-phase Power Supply SP ARC Enterprise M8000/M9000 servers used with a single-phase power supply ships with a grounded (thr ee-wire) power cable. The power cable must always be connected to a power outlet that has a grounding receptacle.
2-24 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007.
Abbreviations-1 CHAPTER Abbr eviations A ACS AC Section ACSTPH ACS Three-Phase B BP Backplane BUI Browser User Interface C CMB CPU Memory Board CMU CPU/Memory Board Unit CLI Command Line Interface CLK.
Abbreviations-2 SPARC Enterprise M8000/M9000 Servers Site Planning Guide • September 2007 P PCICS PCI Cassette PCI-ES PCI-Express Short PFC Power Factor Corr ection PHP PCI Hot Plug POST Power-On Se.
Index-1 Index C cabinet stabilization measures, 1-31 circuit br eaker capacity and characteristics, 2-19 blockade character of circuit br eaker, 2-19 circuit br eaker capacity of customer panel board,.
Index-2 SP ARC Enter prise M8000/M9000 Ser vers Site Planning Guide • September 2007.
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Herausgegeben von / Published by Fujitsu Siemens Computers Gmb H *U416 85-J-Z81 6-2-76 * U41685- J-Z816-2 -76 Bes tell- Nr ./ Order No .: U41685-J- Z816-2-7 6.
デバイスFujitsu M8000の購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Fujitsu M8000をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはFujitsu M8000の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Fujitsu M8000の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Fujitsu M8000で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Fujitsu M8000を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はFujitsu M8000の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Fujitsu M8000に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちFujitsu M8000デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。