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Ref erence Guide 8512740.book Page a Thursday, September 27, 2007 2:43 PM.
8512740.book Page b Thursday, September 27, 2007 2:43 PM.
i Chapter 1: About This Gu ide . . . . . . . . . . . . . . . 1 About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Accessi ng your online User Guide . . . . . . . . . . . . . . . . . . . . . . . . 2 Gateway contact info rmation .
Contents ii Storing the remote contro l . . . . . . . . . . . . . . . . . . . . . . . . . 30 Using the DVD-RW drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Loading a di sc . . . . . . . . . . . . . . . . . . . . . . . . . . . .
www.gatewa y.com iii Checking hard dri ve s pace . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Deleting unnece ssary fil es . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Checking the hard driv e fo r erro rs . . . . . . . . . . . . .
Contents iv Using Micr osoft Syste m Re store . . . . . . . . . . . . . . . . . . . . . 98 Recovering your system to it s factory conditio n . . . . . 101 Recovering your system usin g the Windows DVD . . . . 102 Telephone support . . . . . . . . . . .
CHAP TER 1 1 About T h is Guide • About this guide • Acces s ing your online U ser Guide • G a te way c o n t a ct i n fo rm a t i o n • Micr osof t C ertificat e of Authentic ity 8512740.
CHAPTER 1: About This Guide 2 About t his guide Th is guide inc ludes inf ormation and mai ntenan ce instruc tions that ar e specifi c to y our model of Gat ewa y computer . Some ill ustrat ion s in thi s guide may look different th an y ou r computer becaus e har dw are options m a y vary .
www.gatewa y.com 3 Gat e w a y contac t inf ormation The label on the bot tom of y our comp uter c on tains inf ormation that i d entifies y our computer model and s erial number . Gat ew ay C ust omer Care wil l need t h i s info rmation if y ou call f or as sistance.
CHAPTER 1: About This Guide 4 8512740.book Page 4 Thursday, September 27, 2007 2:43 PM.
CHAP TER 2 5 Set ting Up and Get ting Start ed • C hecking out y our computer • W o rking saf ely and c om f ortabl y • Prepar ing pow e r connec tions • C onnecting t o a broadban d mo dem or.
CHAPTER 2: Setting Up and Ge tting Started 6 C hecking out y our comput er Fr o n t Com pone nt Desc ripti on Web cam port Conn ect th e op tio nal Web cam to t his p ort.
www.gatewa y.com 7 Back Com pone nt Desc ripti on Web cam port Conn ect th e opti ona l Web ca m to thi s port . Power button Press th is button to turn the p ower o n or o ff . Y o u ca n al so co nfi gu re the powe r butto n to o pe rate i n St an dby /Resu me mode or H i bernat e mode .
CHAPTER 2: Setting Up and Ge tting Started 8 Side s Me mo ry ca rd re ad er Microp hone jack Pow er b u tton Slot -load DVD-RW dr ive Headphon e jack IE EE 1 3 94/F ire Wir e™ por t US B p o r ts Sli de-out suppor t sta nd Po we r / da t a c a b le Po we r / da t a ca b l e Slide-out support stand 8512740.
www.gatewa y.com 9 Com pone nt Desc ripti on Pow er /da t a c ab le C onnects y our comput er to t he p ower modul e. Th is cable must be connected bef ore you connect the module to AC power . For more in f orma tion, see “Conne cting pow er ” on pa ge 1 5 .
CHAPTER 2: Setting Up and Ge tting Started 10 Po w e r m o d u l e Compone nt Des c ri ption Ethern et (network) jack P lug an Ethern et netwo rk cable or a de vice (suc h as a D SL or cable modem f or a broadband Int ernet connection) int o this jack.
www.gatewa y.com 11 W orking saf el y and comf ortabl y Bef ore using y o ur computer , f o llow thes e general guidelines f or set ting up a safe and c omfor table work area and a voiding discomf ort and strain: • K eep hands and ar ms parallel to the f loor .
CHAPTER 2: Setting Up and Ge tting Started 12 R educ ing e y e str ain Sunlight or bright indoor lighting shoul d not reflec t on the sc reen or shine direc tly into your e ye s . • P osition the computer desk and computer so y ou ca n a voi d br ight r eflec tions a nd glar e.
www.gatewa y.com 13 Set ting up y our comput er de sk and chair F ollo w t hes e guideli n e s f or good ergonomic w orkstation design: • When y ou are set ti ng u p y o ur c ompu t e r desk and chair , mak e sure that the desk is t h e appr opriate height and the c hair helps y ou maintain good post u r e.
CHAPTER 2: Setting Up and Ge tting Started 14 Pr eparing po wer connec tions Pr ote ctin g f rom pow er sour ce pr oblems During a po wer surg e, t he voltage le ve l of e l ectr icity coming into y our com puter can incr ease t o far abo ve normal le vels and cau se data lo s s or sy stem damage .
www.gatewa y.com 15 C onnec ting pow er T o connect pow er: 1 Plug y our computer’s po wer/data cable into t h e pow er/data conn ect or on the power module. Mak e sure that the cab le’s clips l ock into p lace. 2 Plug the pro vided AC power cable into the power module , then pl ug t he po wer cabl e into an A C power out let.
CHAPTER 2: Setting Up and Ge tting Started 16 C onnec ting t o a br oadband modem or ne tw ork Y ou can c onn ec t your computer to a cable or DSL modem or t o a wi red Et her net ne tw ork.
www.gatewa y.com 17 Se t ting up the k e yboar d and mou se Installing k e yboar d batt erie s Bef ore u sing you r wirele ss k e yboard , you mu st install th e two batteries th at ca me with i t. T o i nstal l th e ke yboa rd batteries: 1 T urn the ke yboa r d over , then open the battery cov er .
CHAPTER 2: Setting Up and Ge tting Started 18 Installing mou se bat te ries Bef ore u sing your mous e, y ou mu st install the tw o batt eries that c am e with it. T o install the mo use batt eries: 1 T u rn th e m ouse ove r a nd r em ove th e b a tter y cove r ( if installed) by prying it up using a thin object (such as y o ur finge rna il) .
www.gatewa y.com 19 Starting y our comput er T o start y our c ompute r: 1 Connec t the power and netwo rk (if applicable) cables to y ou r computer accor d ing to t he setup post er and “C on necting pow er ” on page 1 5 . 2 Pres s the po wer butt on on the back of y our computer .
CHAPTER 2: Setting Up and Ge tting Started 20 W aking up y our comput er When y o u hav e not used your computer f or sev eral minutes, it ma y enter a pow e r -sa ving mode called Sl eep . Whil e in Sleep mode, the pow e r indicator on the po wer butt on f lashes.
www.gatewa y.com 21 T o turn of f your comput er: 1 C lick ( Start ), clic k the arro w nex t t o the l ock icon, t hen cli ck Shut Down . Th e computer turns off . 2 T o complet el y disconnec t all po wer (suc h as f or s ervic ing inter nal components) , also disconnec t the power/data c ord from th e pow er m od u le.
CHAPTER 2: Setting Up and Ge tting Started 22 U sing t he k e yboar d and mou se S y nci ng the k e yb oard and mou se T o syn c you r k eyb oa rd an d m ou se wit h yo ur com p uter : 1 Insert a sti .
www.gatewa y.com 23 Us i n g t h e ke yb o a r d Feat ure Desc riptio n F unction k e ys Pre ss the se k ey s to start pr ogram ac tions. Ea ch pr ogram use s dif fer ent functi on ke ys f or diff e r ent purpo ses . See the pr ogram doc umentation to find out more about t he function key a ct io n s.
CHAPTER 2: Setting Up and Ge tting Started 24 St o r i ng yo u r keybo a r d Y ou can mo ve y our k ey board out of the wa y b y standing it upright and sliding it against your computer .
www.gatewa y.com 25 C on trolling the mouse The mouse is a de vice t h at contr ol s the point er mov ement on the comput er displa y . This il lustration sh ow s the standar d mouse . As you mo ve the mous e , the poi nt er (arrow) on the display mov es in t he same direc tion.
CHAPTER 2: Setting Up and Ge tting Started 26 For mor e infor mation about how t o adjust the double-clic k speed, pointer spee d, right -hand or left -hand configurati o n, and other mouse s ettings, se e the “Cu stomi zi ng” chapt er i n y our o nline User Gu ide .
www.gatewa y.com 27 2 Inse rt t wo AA ba tteries ac c o rding to the di a gra m in s id e the batt er y compartment, then repla ce the batt e ry co ver . Important While l oading t he bat te ries int o the r emot e contr ol, do not pres s an y butt ons or th e remot e may not wor k.
CHAPTER 2: Setting Up and Ge tting Started 28 Understand ing th e remot e contr ol butt ons Y our Media C ent er r emot e cont rol le ts y ou reco rd an d pla y back media on y our computer .
www.gatewa y.com 29 Butto n Des c rip tion Po we r Puts the comput er int o Sleep mode , and “w ak es” th e comp uter . R e cor d Press f o r one -touch rec ording of the currently s elected vide o source. Rew i n d Rew inds the c urrentl y play ing media.
CHAPTER 2: Setting Up and Ge tting Started 30 I f y o u r r e m o t e s t o p s w o r k in g , t r y t he f o l l o w i n g : • R estar t your comput er . • R epl ace its batt eries w ith new ones . For direc tio ns, see “Ins ta lli ng remote cont rol ba tteries” on page 26 .
www.gatewa y.com 31 E jecting an op tical disc T o ejec t an o ptica l disc : • Pres s the Eject key on th e keyb oa rd . - OR - In W indow s Explorer , right -clic k the optical d riv e icon, then click Eject . - OR - In y ou r media play back sof tware , clic k an equivalent “ eject” command.
CHAPTER 2: Setting Up and Ge tting Started 32 Cre ating discs R ecording t o opti cal discs Y ou can u se the disc burning program on your computer t o copy tracks from a musi c CD to y our hard d riv e, copy or create data disc s, c reat e mu sic CDs, creat e video D VDs, and more .
www.gatewa y.com 33 Memory card ty pes The memory card reader supports se v eral memory card type s: • xD-P icture Car d™ • Secur e Digital™ (SD) • MultiMe diaCar d™ (MMC) • Memo ry St i.
CHAPTER 2: Setting Up and Ge tting Started 34 C onnec ting per ipheral de v ice s Aft er y our computer is set up and operating normally , conne ct and set up additional de vices y ou want t o u se. C onnec ting the TV tune r The TV tuner is a n optional ac cessory .
www.gatewa y.com 35 T o connect the TV tuner: 1 Connec t the prov ided USB cable to the TV tuner ’ s USB port and an av ai lable USB port on your computer or pow er module.
CHAPTER 2: Setting Up and Ge tting Started 36 2 T o receiv e br oadcast TV signals, connect the inc luded TV wh ip ante nn a to th e RF (ant enna) jack on the TV tuner .
www.gatewa y.com 37 3 T o vie w video f r om a tuner (such as c able or s at e llite TV) or another wir ed video source (such as a D VD play er) : • Connec t the included “F-t ype” ant enna adapter t o the v ideo source ’s coa xial cable , then conne ct the c able to t he RF (ant enna) jack on the TV tun er .
CHAPTER 2: Setting Up and Ge tting Started 38 4 T o receiv e broadcast FM radio signals, connec t the in cl u d e d F M wi re a n te n na to th e FM jack on t he TV tuner , then ex tend the ant e nna as tal l as you can into a “Y” shape . 8512740.
www.gatewa y.com 39 C onnec ting the W eb cam Th e Web cam is an option al access or y , whic h may not hav e been included in your pack aging. The Web cam can tak e stil l photo s and video. T he Web cam also comes w ith an optional base and cabl e f or desktop use .
CHAPTER 2: Setting Up and Ge tting Started 40 T o connect the Web cam: 1 Insert th e mini USB plug on the bott om of the Web cam into t he m i n i U SB port on top of your computer . 2 Start y our video r ecor ding or video c hat softw are t o see the W e b cam image on your sc reen.
www.gatewa y.com 41 Installing a print er , scanner , or ot her de vic e Y our comp uter ha s IE EE 1 39 4 (Fire wire ® ) and USB ports. U se thes e ports to c o nnect peripheral de vices suc h as print e rs, scanners, a n d digital camera s to y our computer .
CHAPTER 2: Setting Up and Ge tting Started 42 Adju sting the v olume Y ou can a d ju st volume using Window s volume controls. Y o u can also adju st t he volume of specif ic sound de vices in y our computer . T o adjust the o ver all volume u sing hardw are controls: • Pr ess th e v ol ume or mu te c ont rol bu tton s o n th e k eyboard .
www.gatewa y.com 43 4 T o a dj ust device volume levels, click Mixer . The Vol u me Mix er dialog box opens, where y ou c an click and drag sliders f or indiv idual de vice s.
CHAPTER 2: Setting Up and Ge tting Started 44 8512740.book Page 44 Thursday, September 27, 2007 2:43 PM.
CHAP TER 3 45 Upgr ading Y our Comput er • Opening and cl osing the ca se • Installing memory • Adding or r eplacing a har d dri ve • Re p l a ci n g t h e DV D - RW d r i ve • Installing or replacing t h e graphics card • C h anging the s yst em b att er y 8512740.
CHAPTER 3: Upg rading Your Computer 46 Opening and c lo sing the ca s e Y our comput er case pr ov ides eas y acces s to int ernal components f o r upgr a ding and mainten ance.
www.gatewa y.com 47 6 Slide t he two p anel r elease lat ches tow ard each ot her , the n l ift t he bott om of the back p anel 90° until it is v ertical.
CHAPTER 3: Upg rading Your Computer 48 Installing memor y When y ou upgrade t he computer memory , make sure t hat y ou install the corre ct typ e of me mor y module f or you r computer , or it will n ot fit into t he mem o ry slot. Y our comput e r us es note book (SO-DIMM) memory .
www.gatewa y.com 49 3 If you ar e remov ing an old modul e fr om a memor y slot, spread the two me tal tabs a wa y fr om the sides of the memory m odule. T he module flips up at a 3 0 ° angle. If y ou are remo ving a module fr om the low er memor y slot, y ou must first r emov e the module fr om the upper slot.
CHAPTER 3: Upg rading Your Computer 50 Addi ng or r eplac ing a har d dri v e Y our comp uter support s onl y SA T A hard driv es. The unique hard dri ve mounting sys tem f or your computer require s no cable s, latc hes, locks , or v isible connect ors.
www.gatewa y.com 51 5 If y ou are using t he new har d dri ve as your primary driv e, inst all W in dows using the o perating system D VD that ca me wi th y our com puter . For more i nf ormation on restoring you r system, see “ Reco v er ing your sy st em” on page 92 .
CHAPTER 3: Upg rading Your Computer 52 4 Slide t h e new card int o an av ailable car d slot at a 30° angle , then press it dow n un til the holes in the card line up with t he s cre w holes in the case .
www.gatewa y.com 53 2 Open the back pan el by f o llowin g the in structions in “Opening and closing the case” on page 46 . The computer should be f a ce-down on a sof t, stable, non -m arrin g su rface before con tin uin g. 3 Remove the three screws tha t secure the v en tila tion shroud to the inside of the case , then remov e the shroud.
CHAPTER 3: Upg rading Your Computer 54 4 Rem ove th e s in g l e s crew th a t s e cur es th e DV D- RW dr ive, then slide t h e dri ve out of the c o mputer . 5 Slide the new driv e i nt o the d ri ve slot, then secure it to the computer using the scre w you remov ed i n St ep 4 .
www.gatewa y.com 55 Installing or r eplac ing th e gr aphics car d Y our computer has e ither a graphics car d installed or a spacer (a placeholder f or the graphics c ard slot) installed. If the spacer is installed, your computer’ s s yst em board pro vide s the graphics abilitie s for y our syst em.
CHAPTER 3: Upg rading Your Computer 56 4 Li ft t h e e n d o f t h e g r a ph i c s c a r d o r s p a ce r to a b o u t a 3 0 ° angle , then slide it out of the card slot . 5 Slide the new graphic s card into t he card slot at a 30° angle, then sec ure it t o the comp ut er using t he two sc rew s you remov ed pre viousl y .
www.gatewa y.com 57 3 Wr ite d o w n an y cu stom v alues t hat ha ve be en s et in t h e menu s and submenus, t hen exit f rom the utili ty. 4 Shut down y our c omput er . 5 Open the back pan el by f o llowin g the in structions in “Opening and closing the case” on page 46 .
CHAPTER 3: Upg rading Your Computer 58 8512740.book Page 58 Thursday, September 27, 2007 2:43 PM.
CHAP TER 4 59 Maintaining Y our Co m p u te r • Set ting up a mainten ance schedule • Caring f or your comput er • C h anging batt eries • C leaning y our comput er • Updating W indow s • Using BigFix • Managing har d driv e space • Sch e duling maintenance tasks • Mo ving f rom y our old computer 8512740.
CHAPTER 4: Maintaining Your Computer 60 Se t ting up a maint enance s c hedule Use t he following table t o set up a regu lar maintenance schedu le. Maint enance task Weekl y Monthl y When ne ed ed Ch.
www.gatewa y.com 61 Car ing f or y our comput er T o ext end t he l if e of y our com puter : • Be careful not to bump or drop y our computer . • When transporting y our computer , we recommend that you put it in the o riginal p ack ag ing ma t e rials.
CHAPTER 4: Maintaining Your Computer 62 C leaning y our comput er K eeping your computer clean and the v ents fr e e fr om dust helps k e ep y our com puter p erf orming at its be st.
www.gatewa y.com 63 C leaning the k e yboar d Y ou should occasionall y clean the k ey board to r emove du st and lint trapped under the ke ys. T o clean the k e yboard: 1 Us e an aero sol can of air wit h a narr ow , stra w-lik e ex tension to r e mo ve dust and lint trapped under the key s .
CHAPTER 4: Maintaining Your Computer 64 Updating W indo w s Windo ws Update helps y ou keep y o ur computer up-to-date . Us e W indows Updat e to choo se updates f or y o ur computer’s operating s ystem, s oftw a re , and hardw are.
www.gatewa y.com 65 Managing har d dri ve space Windo ws pr ovide s s ev eral utilities you can use t o check hard dri ve space , delet e unnec es sary files, def ragment file s, and back up f i les. C h ecking hard dri ve space T o check hard dr iv e space: 1 C lick ( Start ) then c lick Computer .
CHAPTER 4: Maintaining Your Computer 66 2 Right -click t he dri v e t hat you w ant t o c heck f or a v ailable fi le space , then c lick Prop erti es . Drive space informati on appears. Deleti ng unnece s sar y file s Delet e unneces sary file s, such a s tempor ary files a nd file s in t h e R ecy cl e Bin, t o fr ee ha rd d ri ve space .
www.gatewa y.com 67 2 C lick one of the options: • My files o nly cleans only the f olders for the curr en tly logged in user . • Files f rom all users on this computer clea ns al l fo l d e r s . The Dis k Cleanup dilal og box op ens. 3 C l ick t o select t he types of f iles y ou want t o delete , then cli ck OK .
CHAPTER 4: Maintaining Your Computer 68 3 C lick Check Now , then click Start . Y our driv e is chec k ed for errors . This p r o cess may ta k e several m inutes. Aft er Window s has finished checking the driv e for err ors, it pr ovide s a summary of t he problems that i t f ound.
www.gatewa y.com 69 T o de fragment the ha rd d rive: 1 Disconnect y our c omputer f rom the network. 2 C lick ( Start ), All Prog rams , Accessories , Sys te m T ools , th e n c lick Disk Def ragment er . The Disk Def r agme nt er dialog bo x opens. 3 C lick Def ragment n ow .
CHAPTER 4: Maintaining Your Computer 70 T o b a c k u p f i l e s : 1 C lick ( Start ) then c lick Computer . T h e Co m p uter wi nd ow o p en s. 2 Right -click the dri ve that y ou want to back up, cl i c k Propert i es , then click t h e To o l s tab.
www.gatewa y.com 71 Sc heduling maint enance ta sks T ask Scheduler lets y ou schedule maintenance tasks suc h as running Disk Defragmenter and c he cking y our dr ive s for err ors. To s t a r t t h e Ta sk S c h e d u l e r : 1 C lick ( Start ), All Prog rams , Accessories , Sys te m T ools , th e n c lick T ask Scheduler .
CHAPTER 4: Maintaining Your Computer 72 Mo v ing f r om y our old comput er T r ansf err ing file s and se ttings a utomatic ally Y ou can mov e y ou r file s, fol d ers, sof tware sett i ngs, and u s.
www.gatewa y.com 73 T r ansf err ing file s and s et tings manu all y Y ou can manually tr ansf er your personal data f i le s b y copy ing the m to r emov able media, such a s a wr itable dis c, an ex ter nal hard dri ve , a network location, or a flash dri ve .
CHAPTER 4: Maintaining Your Computer 74 Fin di n g o t h e r f il es Us e Windo ws F ind or Searc h t o locat e other pers onal data f iles. F or mor e inf orm ation, s ee “Us ing W indo ws ” in y our o nline User Guide .
CHAP TER 5 75 T roubleshooting • Sa fety g u i d e l i n es • Fir s t s teps • T roubles hooting • R eco veri ng your s yst em • T elephone support 8512740.
CHAPTER 5: T roubleshoot ing 76 S af ety guideline s While troublesh ooting y ou r compu t er , follow these safety guid elines: First st ep s If y o u ha v e pr obl ems w it h y our c ompu te r , try.
www.gatewa y.com 77 T r oubleshooting T rouble shooting topics ar e list ed in alphabet ical or d er . A udio Se e “Sound ” on page 9 1 . CD dri ve Se e “DVD-RW dr ive” on page 78 . Displa y The screen resolution is not correct • Change t h e screen resol utio n from the Displa y Se ttin gs dialog box.
CHAPTER 5: T roubleshoot ing 78 DV D - RW d r ive Th e compute r does not rec ognize a d isc in the opti cal disc drive • Make sure that th e d isc lab el is facing front (facing you) , the n try in serting it ag ain. • T ry a dif f e rent dis c .
www.gatewa y.com 79 A DVD mo vie will not play • Make sure tha t the d isc lab el is facing front (facing you) , the n try in serting it ag ain. • T ry a diff e rent dis c. Occasionall y discs a re fla wed or become scrat ched and cann ot be read by the D V D d riv e.
CHAPTER 5: T roubleshoot ing 80 Y ou cannot s ee the other com puters on y our netwo rk • Mak e sur e t hat your Etherne t cable is plugged into your computer’s po wer module. Mak e sure that t h e other end is plugged into a network r outer , swit ch, hub, or other networ k d e vice.
www.gatewa y.com 81 T o resto re deleted f iles: 1 Double-clic k the Recyc le Bi n icon. Th e li st of recentl y delet ed file s op e ns. 2 Rig ht- clic k th e fil e yo u wan t to res tore, th en cli ck Res tore . The file is r estor ed t o the place wher e i t was origin ally de lete d fr om.
CHAPTER 5: T roubleshoot ing 82 Internet Se e also “Modem ( dia l -up)” on page 85 . Y ou cannot connec t to the Int e rnet • If you are us i ng the dial-up modem USB dongle , mak e sure t h at the modem cable is plugged into the modem jack on the dongle and not the Ethernet ne twork jack on th e po wer m odule .
www.gatewa y.com 83 P eople are sendi ng yo u e-mail messages, but y ou ha v e not receiv ed any mail • C lick th e Re c e ive or Send/Receiv e b utto n i n you r e-mail progr am. • Mak e sure that y our ac count with y our Internet se rvice pro vider (ISP) is s et up correc tly .
CHAPTER 5: T roubleshoot ing 84 Y ou need t o burn progr ams that were re corded with y our comput er to a DVD using Media Cent er • Media Center sa ve s recorded programs in the DVR -MS form at . Y o u c an bu rn a DVR- MS fil e to a DV D wi th DV D recor di ng (burning) sof tware and with Media C en t e r itself.
www.gatewa y.com 85 Me m o r y c a rd re ad e r Th e dr iv e lett e rs f or th e memory card sl ot does not appe ar in the Co m puter w indow • The memory ca rd reader w as temporaril y uninstalled usin g the Remo ve Har dware icon in the s yst em tra y .
CHAPTER 5: T roubleshoot ing 86 2 C lick Hardware a nd Sound , t hen c lick Ph one and Modem O ptions . The Phone and Mod em Options dialog bo x opens. 3 If th is is the first t ime y o u have acc es se d th is cat egory , the Location Information dialog box opens.
www.gatewa y.com 87 • T ry another t elephone line (either a dif fer ent telephone number in your hou se or a telephone line at a diff e rent location) . If y ou can connect on t his line , call your telephone servi c e . • T ry connecting w ith the modem at a lo wer connection speed.
CHAPTER 5: T roubleshoot ing 88 5 C lick th e Modems tab , cl i ck y our mode m, then cli ck Propert i es . The M od em P ro p erti es dialog bo x opens. 6 C lick th e Diagnostic t ab , th en c li c k Query Modem . If inf ormation about the modem appears, the modem pass ed diagno stics.
www.gatewa y.com 89 Mous e Th e mouse does no t work • Re-sy nc your mouse w ith the computer b y f ollow ing the instr uctions in “S ync ing the k ey b oard and m ous e” on page 22 . • Repla ce th e old batt e ries with n e w batteries. • Shut down and re start your computer .
CHAPTER 5: T roubleshoot ing 90 Po w e r Y our compute r will not tur n on • Ma ke s ur e th at th e p ower mo du le is co nne cted to a n AC pow er source and to y our c omputer , and that y o ur computer is turned on.
www.gatewa y.com 91 Y ou see a “ Printe r queue is full ” error message • Wait until files ha ve been printe d befor e sending additional files t o the printe r . • If you print large fi les or m any files at on e time, you may wa n t t o add additional me mory to t he printer .
CHAPTER 5: T roubleshoot ing 92 R eco v ering y our s y st em Y ou can s olve mo st c omputer problems b y f ollowing the inf ormation in “T rouble shooting” on page 77 or in t he tec h nical support pages at www .
www.gatewa y.com 93 R ecov ering pre-installed sof tw a re and dri v ers Y o u can pe rf orm a p art ial recovery by recovering the software and de vice dri v ers that we re pre-installed at the f ac tory .
CHAPTER 5: T roubleshoot ing 94 2 C lick Applications and driv ers ext ernal medi a , then cli ck Next . T he What would you like t o do? dialog box opens. 3 C lick Create sy stem reco very discs , the n click Next . 4 Inser t a blank, recor dable disc int o a recor dable disc dri ve, then clic k Next .
www.gatewa y.com 95 7 C lick Fini sh . 8 Re move y our final disc, then labe l al l of the discs and stor e them in a saf e place. R ecov e ring pre-in stalled sof tware and dr iv ers usin g Gat ew ay.
CHAPTER 5: T roubleshoot ing 96 T o reco ver de vice dri vers t hat were pr e -installed, clic k Hardw are , t h en click Dev ice driv er recov ery . 3 C l ic k the softw are or driv er you want t o r ecove r , then cli ck Next .
www.gatewa y.com 97 R ecov e ring pre-in stalled sof tware and dr iv ers usin g reco very discs If you c reated a multiple-disc set of r e c overy discs, eac h disc contains a unique se t of softw are a n d dri vers. If a recov ery disc does not of fer t h e sof t w are or driv er you need t o reco ver , try another disc.
CHAPTER 5: T roubleshoot ing 98 T o reco ver pr e -installed de vice dri vers, clic k Device driver rec overy , then click the type of driv er you want to re cove r .
www.gatewa y.com 99 T o restore using Microso ft S ystem Re store: 1 C lick ( Start ), C ontrol Pane l , Sys te m a n d Maintenance , t hen clic k Backup and R estore Cen ter . The Bac k up and R es to re C en t er opens. 2 On the left side of the window , click Re p a i r Wi n d o w s using S ystem R estore , then click Next .
CHAPTER 5: T roubleshoot ing 100 Manu ally crea ting a rest ore point T o manually c reate a re st ore point: 1 C lick ( Start ), Co n trol P anel , Sy ste m a n d Maintenance , t hen clic k Backup and R estore Cen ter . The Bac k up and R es to re C en t er opens.
www.gatewa y.com 101 R eco ve ring y our sy stem t o its fac to r y condition I f y o u r c o m p u te r ’s p r o b l e m s a r e n o t s o l v e d b y a n y o f t h e o t h e r reco very options, y ou ma y need to r ecov er i ts har d driv e to it s fa ct or y conditi on.
CHAPTER 5: T roubleshoot ing 102 8 T o perf orm a reco very with data back up (recommended) , click Recov ery with a utomati c data backup , t hen clic k Next . - OR - T o perf orm a full f act ory reco very wi thout data back up, cli ck Ful l fact ory reco v ery , then c lick Next .
www.gatewa y.com 103 3 When t he prompt “Pr ess an y ke y to boot f rom CD or DVD” appears, pre ss an y ke y on yo ur k ey board. A list of v alid boot de vices appears. 4 Pr ess the arro w keys to sel ect the drive co nta in in g th e Windo ws DVD , then pres s E NTER an d f ollow the on-scr ee n inst ructio ns .
CHAPTER 5: T roubleshoot ing 104 • See the tr oubleshooting sect ion of t his chapt er . • Hav e your c ustomer ID , seri al numb er , and order number a vailable , along with a detailed desc ription of your problem, inc luding the e xac t t e xt of a ny er ror me ss ages, and the step s you ha ve tak en.
www.gatewa y.com 105 Tu t o r i n g Answers b y Gate wa y SM is a telep hone servi ce t hat pr ovide s answ ers to all of y our “How do I... ” questions on Gate wa y com puter s.
CHAPTER 5: T roubleshoot ing 106 8512740.book Page 106 Thursday, September 27, 2007 2:43 PM.
AP P ENDI X A 107 L egal Notices • Important saf ety inf ormation • R egul at or y compliance st at em ents • En vir onme ntal inf ormation • Notice s 8512740.
APPENDIX A: Legal Notices 108 Important s af ety inf orm ation Y our G ateway sys tem is d esi g ne d a n d tes ted to me et th e l a tes t s t an d ards fo r sa fet y o f i n form at i on technology equipme nt.
www.gatewa y.com 109 Ca re du ri n g use • Do not w alk on the power/data ca ble or all ow an ythi ng t o rest on it. • Do no t spill an ything on the s ys tem. T he bes t w ay t o av oid spills is to av oid eating an d drinking near your system. • Some p roduc ts ha v e a replaceab le CMO S batt ery on t he sy st em boar d.
APPENDIX A: Legal Notices 110 FC C de clar ation of conf ormit y R espon sible party: Gatewa y , Inc. 7565 I r v i n e C e n t e r D ri v e Irvine , CA 9 26 18 Phone: 800- 846- 2000 Th is dev ice complie s wit h P art 1 5 of the F CC R ules.
www.gatewa y.com 111 Canada Ind ustr y C anada (I C) Unin tentiona l em itt e r per IC ES- 00 3 Th is digital app aratus d oes not e xceed t he C lass B limits for r adio noise e missions f rom d igital apparatus as set out in the radio interf erence regulati ons of Industry Canada.
APPENDIX A: Legal Notices 112 T ele vi sion ant enna connec t ors prot ec tion (f or system s fi tte d wi th TV /c a b l e T V tu n e r c a rd s ) E xte rn a l te l evi s i o n a n te n n a g ro u n d.
www.gatewa y.com 113 P ow er line s Do not loc ate the a n t enna near o verhe ad light or pow er cir cuits, or w here it could fall int o such pow er lines o r cir cuits. Wa rn i n g When installing or r ealignin g an outside antenna syst em, extreme care should be tak en to k eep fr om touc h ing such power lines or c irc uits.
APPENDIX A: Legal Notices 114 En v ironmental inf or mation The product yo u have purcha sed c ontains extrac ted natural resources that hav e been used in the manufac turin g proces s . T h is product may contain su b s tances known t o b e hazardous t o t h e envir on ment or to human heal th.
www.gatewa y.com 115 In the interest of co ntinued product development, Gatew ay reserves the right to make improve me nts in this manual and the products it describes at any time, w i thout notices or obliga t ion.
APPENDIX A: Legal Notices 116 8512740.book Page 116 Thursday, September 27, 2007 2:43 PM.
117 A accessories safety preca utions 108 arrow keys 23 audio coaxial digital jack 10 headp hone j ack 9 micr ophone jack 9 muting 42 optica l digita l jack 10 recording 32 S/PDI F jack 10 troubleshoo.
118 Index keyboard 17 micro phone 9 modem 41 mouse 18 netwo rk 10 , 16 powe r 15 print er 9 scanner 9 S-Video 34 USB 9 video c a m era 9 Web cam 39 copyin g CDs and DVDs 32 creating discs 32 D defaul .
119 www.gatewa y.com G Gateway contact inf o rmation 3 Custom er Car e 2 model number 3 serial numb er 3 Technical S upport 2 Gate way Reco very Ce nter creating recove ry discs 93 re-inst alling soft.
120 Index dele ting f iles 66 extend ing com puter life 61 suggested sche dule 60 using Task Sc heduler 71 media read e r See memory card reader memory adding 48 insta lling 48 troubleshoot ing 84 mem.
121 www.gatewa y.com moving 25 port s See conn ections powe r button 7 , 9 conn ecting 14 Hibernate mode 7 , 9 indic ator 6 source pro blems 14 Standby/ Resume 7 , 9 troubleshoot ing 90 turni ng off 2.
122 Index tran sfer rin g 72 , 73 short cut menus accessing 25 shortcuts openin g menu 25 shutti ng down 20 , 21 Sleep but ton 23 slee p mode 20 Smar tMedi a 33 software recovery discs 93 , 97 re-inst.
123 www.gatewa y.com V video play ing 31 volume adjusting 42 adjusti ng dial-up modem 88 controls 42 muting 42 troubleshoot ing 91 W waking c omputer 20 Web cam conn ecting 39 Windows Prod uct Key Cod.
124 Index 8512740.book Page 124 Thursday, September 27, 2007 2:43 PM.
8512740.book Page 125 Thursday, September 27, 2007 2:43 PM.
MAN MOZA RT HW REF GDE R2 1 0/0 7 8512740-Back.fm Page 126 T hursday, September 27, 2007 2:57 PM.
デバイスGateway SZSL95IN0XXXXXXXXの購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
Gateway SZSL95IN0XXXXXXXXをまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはGateway SZSL95IN0XXXXXXXXの技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Gateway SZSL95IN0XXXXXXXXの取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Gateway SZSL95IN0XXXXXXXXで得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Gateway SZSL95IN0XXXXXXXXを既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はGateway SZSL95IN0XXXXXXXXの不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Gateway SZSL95IN0XXXXXXXXに関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちGateway SZSL95IN0XXXXXXXXデバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
