HoneywellメーカーR0512の使用説明書/サービス説明書
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® U.S. Regis tered Tradem ark EN2B - 0092GE51 R0512 Copyright © 2012 Honeywell Inc. • A l l right s reserve d Excel 50/100/500/600/800 CONTROLL ERS HONEYWELL EXCEL 5000 OPEN SYSTEM SOFTWARE DESCRI.
EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 Trademark Infor mation Echelon, LON, L ON M ARK , L ON W ORKS , LonBuilder, NodeBuilder, LonM anager, LonTalk, LonUsers, LonPoint, N euron, 3120, 3150, .
EXCEL 50/100/500/600 3 EN2B - 0092GE51 R0512 CONTENTS REVISION OVERVIEW ....................................................................................................... 5 SYSTEM O VERVIEW ........................................................
EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 4 HYSTERESIS ................................................................................................................................................... 21 Alarm Hysteres is .....................
EXCEL 50/100/500/600 /800 5 EN2B - 0092GE51 R0512 VAL UE ............................................................................................................................................................. 36 WRITE PROTE CTION ...............
EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 6.
EXCEL 50/100/500/600 /800 5 EN2B - 0092GE51 R0512 REVISION OVERVI EW The follow ing pages have been changed from the previous issue of this document: page change 33 Section “ SE NSOR OFFSET ” adde.
EXCEL 50/100/500/600 /800 6 EN2B - 0092GE51 R0512 SYSTEM OVERVIEW General Ex cel 50/500/800 controllers support both L ON W ORKS c ommunication and the Honeyw ell proprietary C - Bus communication. All L ON W ORKS - related information is described in the L ON W ORKS Mechanism documen t (EN0B- 0270GE51).
EXCEL 50/100/500/600 /800 OVERVIEW EN2B - 0092GE51 R0512 7 Fig. 1 . Controllers and their sup ported firmware versions Excel 50 firmware compatibilit y Please always make sure that your fir mware and the bootstrap loader match; if in doubt , consult Softwar e Release Bulletin(s).
O VERVIEW EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 8 • Annual programs • The "T ODAY " function • Special day list Daily programs are used to create a w eekly program. The annual program is created automatically by multiplying t he weekly progr am and then incorporating additional daily programs.
EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R1111 9 DATAPOINT S An Ex cel 50/100/500/600 /800 system can have the follow i ng num ber of datapoint s: • Ex cel 50: 22 physical (onboard I/Os) plus up to.
DATAPOIN TS EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 10 Flexible Datapoint s Flexible datapoint s allow the control of more than one physical output w ith one datapoint. There ar e three subordinate types of flex ible datapoint s: • Pulse 2 • Mul t i - stage • Feedback.
EXCEL 50/100/500/600 /800 DATA POIN TS EN2B - 0092GE51 R0512 11 • Pseudo analog points • Pseudo digital points • Pseudo totalizer inputs • Pseudo point multistage Pseudo analog points Pseudo analog points are software points containing an analog value in the user program.
DATAPOIN TS EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 12 Mapped Da tapoint s (V2.04.xx or hi gher) W ith firmware version V2.04. xx or higher, those Excel 50/500 controllers w hich feature free programmability on L ON W ORKS (those that contain the 3120E5 Neur on chip, i.
EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R1111 13 ATTRIBUTES Each datapoint type has associated with it v arious parameters which allow the user to set, e.g., the user address, the level of access protection, alarm behav ior, and other options. These parameters are called attr ibutes.
ATTRIBU TES EXCEL 50/100/500/600/800 EN2B - 0092GE51 R0512 14 Act ive Stat e ( p rior to V 2. 04.x) The attribute "Activ e State" defines when a digital input/ output is active. NOTE: The "Active S tate" attribute does not reflect the current condition of a digital datapoint .
EXCEL 50/100/500/600 /800 AT TR IBUTES EN2B - 0092GE51 R0512 15 digital input CARE interpret ation (control table) 1 0 0 1 display at operator int erface (status text) OFF/ trouble: alarm OFF/ trouble.
ATTRIBU TES EXCEL 50/100/500/600/800 EN2B - 0092GE51 R0512 16 Fig. 6. Alarm st atus messaging NOTE: The active state and passive stat e are defined in the "Active State" datapoint attribute.
EXCEL 50/100/500/600 /800 AT TR IBUTES EN2B - 0092GE51 R0512 17 In the datapoint description, the alarms can be influenced using the functions described below (see also Table 6 on page 17 ).
ATTRIBU TES EXCEL 50/100/500/600/800 EN2B - 0092GE51 R0512 18 a larm ty pe/attribut es a larm status ente r alarm delay time a larm suppression p oint in alarm n o.
EXCEL 50/100/500/600 /800 AT TR IBUTES EN2B - 0092GE51 R0512 19 Fig. 9. Delay time switching down Descripto rs Informativ e descriptors A controller contains up to 128 physical datapoint s and up to 256 pseudo datapoint s. The Ex cel 100C provides 36 physical datapoint s.
ATTRIBU TES EXCEL 50/100/500/600/800 EN2B - 0092GE51 R0512 20 The follow ing four limit value attributes ex ist: • Low Warning Limi t • Low A larm Limit • High W arning Limit • High Alarm Limit Exc e eding the limit values generates an alarm. Ex ample : Monitoring supply air temperature limits (see Fig.
EXCEL 50/100/500/600 /800 AT TR IBUTES EN2B - 0092GE51 R0512 21 maintained” will be 120 hours. By comparing the attributes "M aintenance Alarm" and "Last Maintained", the user can see that the nex t maintenance period will be after an additional 380 hours have elapsed.
ATTRIBU TES EXCEL 50/100/500/600/800 EN2B - 0092GE51 R0512 22 Fig. 11 . Example of alarm hy steresis The “normal” and “alar m” states as defined by the attribute "Alarm Hy s teresis" are the determined using the appropriate values in the formula giv en above: Range = [10 -2 to (M ax1 - M in1)] = [0.
EXCEL 50/100/500/600 /800 AT TR IBUTES EN2B - 0092GE51 R0512 23 Broadcast Hysteresis Broadcast hy steresis (V1.5.x) The attribute "Br oadcast Hysteresis" is available for the datapoint ty pe "Global Anal og".
ATTRIBU TES EXCEL 50/100/500/600/800 EN2B - 0092GE51 R0512 24 PT 1000/2 Hyster esis increases approx. linearly w ith temperature. Average hy steresis: 1.6 K (2.9 °F) Hyst. At 0 °C (32 °F): 1.3 K (2.3 °F) Hyst. At 400 °C (752 ° F): 2.0 K (3.6 °F) PT 3000 (not with Excel 100C) H ysteresis increases approx.
EXCEL 50/100/500/600 /800 AT TR IBUTES EN2B - 0092GE51 R0512 25 possible that not every v alue is displayed when high fr equency values w ith high scaling factors are received.
ATTRIBU TES EXCEL 50/100/500/600/800 EN2B - 0092GE51 R0512 26 Pull - Up Re sistor Handling Table 10 . Pull - up resistor handling device pull - up input circuit diagram ( Fig.
EXCEL 50/100/500/600 /800 AT TR IBUTES EN2B - 0092GE51 R0512 27 In this way it is possible to determine the last switch - on point of a fan, pump, etc. connected via a digital output. In the case of analog inputs and pseudo analog points, the last time an alarm limit occurred is stored.
ATTRIBU TES EXCEL 50/100/500/600/800 EN2B - 0092GE51 R0512 28 In Fig. 15 , the attribute "Operating M ode" is s et to "Manual", i.e.
EXCEL 50/100/500/600 /800 AT TR IBUTES EN2B - 0092GE51 R0512 29 Motor Run Tim e Time to open / time to c lose For actuators controlled via a thr ee - position output, two v alues (time to open / time to close) can be entered in the attribute “M otor Run Time”.
ATTRIBU TES EXCEL 50/100/500/600/800 EN2B - 0092GE51 R0512 30 Manual During manual operation, the controller uses the manual values, for ex ample , "flow temperature setpoint = 60 ° C". Out puts adopt the preselected condition, for example , "Heat ing circuit pump on".
EXCEL 50/100/500/600 /800 AT TR IBUTES EN2B - 0092GE51 R0512 31 ** Output only (V 2.0.x) Digital points Table 14 indicates the digital point signals depending on the attribute "Operat ing Mode": Table 14 .
ATTRIBU TES EXCEL 50/100/500/600/800 EN2B - 0092GE51 R0512 32 • As soon as an alarm occurs (e.g. through ex ceeding a limit value), the attribute "Point in Alarm" is set to "Yes". T he attribute is immediately set back to "No" when the limit v alue returns to normal.
EXCEL 50/100/500/600 /800 AT TR IBUTES EN2B - 0092GE51 R0512 33 Pseudo totalizers: In the event that you have selected the datapoint ty pe "pseudo totalizer inputs," you must set the attribute "Scaling Factor" to "1"; otherw ise, the number of pseudo totalizer inputs w ill not be counted.
ATTRIBU TES EXCEL 50/100/500/600/800 EN2B - 0092GE51 R0512 34 whether the of f - phase is selected between the single stages, e.g., for vent ilators, or whether the nex t lower stage is selected directly, e.
EXCEL 50/100/500/600 /800 AT TR IBUTES EN2B - 0092GE51 R0512 35 Fig. 20 . Trend log display (analog input) Fig. 21 . Trend log display (digital input) 200 values can be writ ten to the local trend log memory. If the memory is full, the earliest data is overw ritten wit h new data.
ATTRIBU TES EXCEL 50/100/500/600/800 EN2B - 0092GE51 R0512 36 V ALUE TIME TREND CYCLE TREND VA L U E TREND VA L U E TREND VA L U E TREND CYCLE Fig. 22 . The attribute "Trend Cy c le" The value of t he attribute "Trend C ycle" is given in minutes, and the valid range is 0 to 1440 min (=24 hours).
EXCEL 50/100/500/600 /800 AT TR IBUTES EN2B - 0092GE51 R0512 37 Write P ro tection The attribute "W rite Protection" (X BS , only) prevents data from being over written.
ATTRIBU TES EXCEL 50/100/500/600/800 EN2B - 0092GE51 R0512 38 List of Da tapoint Attr ibutes Different attributes are assigned to each datapoint ty pe. Table 17 , Table 18 , and Table 19 list the attributes assigned to the var ious datapoint types: Table 17 .
EXCEL 50/100/500/600 /800 AT TR IBUTES EN2B - 0092GE51 R0512 39 Table 18 . Datapoint attributes t otalizer input p seudo totalizer input p seudo analog point p seudo digital point p seudo point multis.
ATTRIBU TES EXCEL 50/100/500/600/800 EN2B - 0092GE51 R0512 40 Table 19 . Datapoint attributes g lobal datapoint (analog) g lobal datapoint (digital) f lexible datapoint (ty pe: Pulse 2) f lexible data.
EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R1111 41 TIME PROGRAMS Time programs allow you to set values and control states for specific datapoint s at specific times.
TIME PROGR AMS EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 42 The daily pr ograms of the heating loops are independent from each other. In spite of their having the same name, such as "Sunday and holidays", the daily programs for all heating circuits are distinguished through the user addresses defined.
EXCEL 50/100/500/600 /800 T IME PROG RAMS EN2B - 0092GE51 R0512 43 Entries in the annual program must therefore be made only if a daily program differing from the one selected is to be used. An undefined daily program to be inserted in the annual program can be defined in the daily program.
TIME PROGR AMS EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 44 and assigned a user address. This process thus defines which user addresses are to be referenced by the time progr am. Up to 20 time programs can be defined for each Ex c el 500. The time programs are extr emely flex ible.
EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R1111 45 ALARM HANDLING The Ex cel 50/100/500/600 /800 alarm handling facility offers a high degree of security by both storing and immediately displaying all alarms that occur at the operator interfaces. T he user chooses whether an alarm is critical or non - critical.
ALARM HANDLING EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 46 Operational status All datapoint s can be switched fr om the 'automatic' to the 'manual' oper ational mode. Each time the operating mode is changed, irrespective of the direction involved, a critical alarm signal is generated.
EXCEL 50/1 00/500/600/800 ALARM HANDLING EN2B - 0092GE51 R0512 47 A larm no. a larm text English) c ond. code # c ause/reason 14 Return to normal 79 Alarm condition control for D I, PD points. 15 Hwar e clock failed 61 Error while in i t ializing the system clock.
ALARM HANDLING EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 48 A larm no. a larm text English) c ond. code # c ause/reason 48 Part applic. miss 46 47 48 49 52 1) No RACL pr ogram. 2) No parameter file. 3) No Z register file. 4) No T r egister file.
EXCEL 50/1 00/500/600/800 ALARM HANDLING EN2B - 0092GE51 R0512 49 A larm no. a larm text English) c ond. code # c ause/reason 75 Auto operation 80 Point is in automatic mode. 76 Manual operat ion 8 Point is in manual override mode. 77 Too many tr end pnt 73 Too many points in trend.
ALARM HANDLING EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 50 A larm no. a larm text English) c ond. code # c ause/reason 109 Hardw are Failure 88 A Distributed I/O module was removed fr om the L ON W ORKS network or a sensor br eak or a sensor short - circuit or missing NV update from a bound NV w as detected on a Distributed I/O module.
EXCEL 50/1 00/500/600/800 ALARM HANDLING EN2B - 0092GE51 R0512 51 Table 21 . Avoiding alarm datapoint showers Reason for fault Module alarm Point alarm Care 3.
ALARM HANDLING EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 52 are set in refresh after a short - time interrupt ion (maximum: 2 minutes) due to a communication error.
EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R1111 53 TEST MODE (V2.03.X) General Ex cel 50/100/500 /800 controllers feature a special test mode intended specifically for troubleshooting or system checkout and w hich allows manually setting outputs and verifying inputs.
COMM UNICATION EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 54 trollers and devices to ex change data such as measured values, alarms log, an d trends.
EXCEL 50/100/500/600 /800 COMMUNI CATION EN2B - 0092GE51 R0512 55 Calculated Run time Actual Runtime >100% permanently open >96% 96% plus 100% of defined runtime (Ex cel 500) 96% plus 200% of de.
COMM UNICATION EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 56 syn c hronization process. Any new dev ice added to the system bus will adopt the bus syste m time. NOTE: If you enter the time on the local M MI of an older device (prior to V2.0.x x) , synchronization w i ll not be carried out.
EXCEL 50/100/500/600 /800 COMMUNI CATION EN2B - 0092GE51 R0512 57 adapter to the controller for either C - Bus syst ems or stand - alone controller applications.
COMM UNICATION EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 58 Remot e Trending ( dia l - up ) G eneral Per front- end (XBS, EBI) , trend values for a total of 20 data points can be stored (via dial - up) in the remote trend buff er of the controller to w hich the modem has been connected .
EXCEL 50/100/500/600 /800 COMMUNI CATION EN2B - 0092GE51 R0512 59 Remote trend b uffer size formula For XD52 - FC, XD52 - FCS, and XC5210C contr oller (512 Kby tes of RAM): N = (128 Kby tes - appl. size (in Kby tes) + 384 Kbytes) * 1024 bytes / 47 bytes For all other control lers equipped with Flash EPROMS: N = (128 Kby tes - appl.
MISCELLEANOUS EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 60 MISCELLEANOUS Custom ize Windows D efault R egional a nd Language S ettings In order to setup an Ex c el 5000 s ystem that uses any lan.
EXCEL 50/100/500/600 /800 MISCELLEANOUS EN2B - 0092GE51 R0512 61 Country Windows Ve rsion / Regional and Language Options Setti ngs CARE Countr y Code / Location Selection Controlle rs with Inter nal .
MISCELLEANOUS EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 62 Country Windows Ve rsion / Regional and Language Options Setti ngs CARE Countr y Code / Location Selection Controlle rs with Inter nal .
EXCEL 50/100/500/600 /800 MISCELLEANOUS EN2B - 0092GE51 R0512 63 Table 25 . Centr aLine Country and Language Settings Country Windows Ve rsion / Regional and Language Options Setti ngs COACH Country S.
MISCELLEANOUS EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 64 Country Windows Ve rsion / Regional and Language Options Setti ngs COACH Country Selection Controlle rs with Inter nal Text MM I Contro.
EXCEL 50/100/500/600 /800 MISCELLEANOUS EN2B - 0092GE51 R0512 65 Country Windows Ve rsion / Regional and Language Options Setti ngs COACH Country Selection Controlle rs with Inter nal Text MM I Contro.
MISCELLEANOUS EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 66 Hex Dec Char Unicode ISO/ IEC 10646 - 1:2000 Char acter Name 43 67 C 67 LATIN CAPITAL LETT ER C 44 68 D 68 LATIN CAPITAL LETT ER D 45 6.
EXCEL 50/100/500/600 /800 MISCELLEANOUS EN2B - 0092GE51 R0512 67 Hex Dec Char Unicode ISO/ IEC 10646 - 1:2000 Char acter Name 6C 108 l 108 LATIN SM ALL LETTER L 6D 109 m 109 LATIN SMALL LETT ER M 6E 1.
MISCELLEANOUS EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 68 Hex Dec Char Unicode ISO/ IEC 10646 - 1:2000 Char acter Name 94 148 ö 246 LATIN SMALL LETTER O W ITH DIAERESIS 95 149 ò 242 LATIN SMA.
EXCEL 50/100/500/600 /800 MISCELLEANOUS EN2B - 0092GE51 R0512 69 Hex Dec Char Unicode ISO/ IEC 10646 - 1:2000 Char acter Name E4 228 õ 245 LA TIN S MALL L ETTE R O W ITH TI LDE E5 229 Õ 213 LA TIN C.
MISCELLEANOUS EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 70 Hex Dec Char Unicode ISO/IEC 10646 - 1:2000 Char acter Name 40 64 @ 64 COM MERCIAL AT 41 65 A 65 LATIN CAPITAL LETTER A 42 66 B 66 LATI.
EXCEL 50/100/500/600 /800 MISCELLEANOUS EN2B - 0092GE51 R0512 71 Hex Dec Char Unicode ISO/IEC 10646 - 1:2000 Char acter Name 69 105 i 105 LATIN SM ALL LETTER I 6A 106 j 1 06 LATIN SM ALL LETTER J 6B 1.
MISCELLEANOUS EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 72 Hex Dec Char Unicode ISO/IEC 10646 - 1:2000 Char acter Name 90 144 É 201 LATIN CAPITAL LETTER E W ITH ACUT E 91 145 Ĺ 313 LATIN CAPIT.
EXCEL 50/100/500/600 /800 MISCELLEANOUS EN2B - 0092GE51 R0512 73 Hex Dec Char Unicode ISO/IEC 10646 - 1:2000 Char acter Name D0 208 đ 273 LATIN SMALL LETT ER D W ITH STROKE D1 209 Đ 272 LATIN CAPITA.
MISCELLEANOUS EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 74 Hex Dec Char Unicode ISO/IEC 10646 - 1:2000 Char acter Name 24 36 $ 36 DOLLAR SI GN 25 37 % 37 PERCENT SIGN 26 38 & 38 AM PERSAND 27 39 ' 39 APOSTROPHE 28 40 ( 40 LEFT PARENTHESIS 29 41 ) 41 RIGHT PARENTHESIS 2E 46 .
EXCEL 50/100/500/600 /800 MISCELLEANOUS EN2B - 0092GE51 R0512 75 Hex Dec Char Unicode ISO/IEC 10646 - 1:2000 Char acter Name 52 82 R 82 L ATIN CAPITAL LET TER R 53 83 S 83 LATIN CAPITAL LETT ER S 54 8.
MISCELLEANOUS EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 76 Hex Dec Char Unicode ISO/IEC 10646 - 1:2000 Char acter Name 7E 126 ~ 126 TI LDE 80 128 Ç 199 LATIN CAPITAL L E TTER C W ITH CEDILLA 81.
EXCEL 50/100/500/600 /800 MISCELLEANOUS EN2B - 0092GE51 R0512 77 Hex Dec Char Unicode ISO/IEC 10646 - 1:2000 Char acter Name A4 164 ñ 241 L A TIN S MALL LETTE R N W ITH TIL D E A5 165 Ñ 209 LA TIN C.
MISCELLEANOUS EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 78 Procedure 1. In W indows, click Start> Settings > Control panel . 2. Double - click Regional and Language Options .
EXCEL 50/100/500/600 /800 MISCELLEANOUS EN2B - 0092GE51 R0512 79 9. After successful installation, repeat steps 1 through 5, and then proceed w ith step 10.
MISCELLEANOUS EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 80 13. Click OK . The new l anguage and its s ervices are added to the Installed Services list and can be selected as de fault input language. 14. In Default input language , select the language, in this case Italian.
EXCEL 50/100/500/600 /800 MISCELLEANOUS EN2B - 0092GE51 R0512 81 16. Click OK . 17. In the Text Services and Input Languages dialog box , click OK , and then select the Advanced tab in the Regional and Language Options dialog box . 18. In Language for non - Unicode pr ograms , select the language, in this case Italian.
MISCELLEANOUS EXCEL 50/100/500/600 /800 EN2B - 0092GE51 R0512 82 21. Restart the PC by clicking Yes. After restar t, the new language, in this case Italian is added to the Language bar.
EXCEL 50/100/500/600 /800 INDE X EN2B - 0092GE51 R0512 83 INDEX alarms alarm definition, 17 alarm delay, 17 alarm handling, 45 alarm hysteresis, 21 a larm status, 45 alarm suppression, 17, 18, 33, 46,.
Manufactur ed for and on behalf of the Envi ronmental and Combusti on Controls Divi sion of Honey well T echnologi es Sàrl , Roll e, Z.A. La P ièce 16, S witzer land by i ts Author ized Repres entat.
デバイスHoneywell R0512の購入後に(又は購入する前であっても)重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります:
Honeywell R0512をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはHoneywell R0512の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。Honeywell R0512の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。Honeywell R0512で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
Honeywell R0512を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はHoneywell R0512の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、Honeywell R0512に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちHoneywell R0512デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。