HP (Hewlett-Packard)メーカー3100の使用説明書/サービス説明書
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HP Photo smar t 3100 A ll-in - One se r i es Us er Gui de.
HP Photosmart 3100 All-in-One series User Guide.
© Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under copyright laws.
Contents 1 HP All-in-One overview .. ............... ................ ............... .............. ............... ...........3 The HP All-in-One at a glance ........... .......... ............. ................. ................ ............3 Control panel overview .
Edit a scanned image ................ ................. ................ ................ ................ .........89 9 Use the fax features .......... ............ .............. ............ ............... ............ ............. ...91 Send a fax .
1 HP All-in-One overview You can access many HP All-in-One functions directly, without turning on your computer. You can quickly and easily accomplish tasks such as making a copy, sending a fax, or printing photos from a memory card or storage device from your HP All-in-One.
Label Description 3 Paper-width guide for the main tray 4 Control panel : Use to access the HP All-in-One features. For more information about the buttons on the control panel, see HP Photosmart 3100 All-in-One series control panel features . 5 Control panel lever : Press this lever to rotate the control panel up and down.
Control panel overview This section describes the functions of the control panel buttons, lights, and keypad, as well as the color graphics display icons and screen saver. HP Photosmart 3100 All-in-One series control panel features Label Name and Description 1 On : Turn the HP All-in-One on or off.
Label Name and Description 11 Select Photo : Select a range of photos or all photos. Space and # : Enter spaces and pound signs for fax-related tasks. 12 Start Color : Start a color copy, scan, photo print, or fax job. 13 Start Black : Start a black- and-white copy, scan, photo print, or fax job.
Icon Purpose Shows that the ink cartridge is nearly empty. The color of the icon corresponds to the color of the ink cartridge, and the fill level of the icon corresponds to the fill level of the ink cartridge. Shows that an unknown ink cartridge is inserted.
Proof Sheet Menu The following Proof Sheet Menu options are available when you press the Proof Sheet button on the control panel. A proof sheet enables you to view your photos from a memory card or a storage device in an index sheet format, and also to print selected photos easily from a memory card or a storage device.
Fax Menu The following Fax Menu options are available when you press the Fax button on the control panel twice. 1.Resolution 2.Lighter/Darker 3.Send Fax Later 4.Set New Defaults Setup Menu The following Setup Menu options are available when you press the Setup button on the control panel.
3.Ink Cartridges 4.Load Originals and Load Paper 5.General Troubleshooting 6.Fax Troubleshooting 7.Use Fax Features 8.Use Scan Features 9.Get Support 0.Icon Glossary Text and symbols You can enter text and symbols from the control panel by using the visual keyboard.
To enter text using the visual keyboard 1. To select a letter, number, or symbol in the visual keyboard, press , , , and to highlight the appropriate selection. To enter lowercase letters, uppercase letters, numbers, and symbols – To enter lowercase letters, select the abc button on the visual keyboard, and then press OK .
3. Press the number that corresponds to the next letter. Press the button multiple times until the correct letter appears. The first letter of a word is automatically set to uppercase. To enter a space, pause, or symbol – To insert a space, press Space (#) .
To open the HP Image Zone software on a Windows computer 1. Do one of the following: – On the Windows desktop, double-click the HP Solution Center icon. – In the system tray at the far right of the Windows taskbar, double-click the HP Digital Imaging Monitor icon.
Chapter 1 14 HP Photosmart 3100 A ll-in-One series Overview.
2 Find more information You can access a variety of resources, both printed and onscreen, that provide information about setting up and using your HP All-in-One. Sources of information Setup Guide The Setup Guide provides instructions for setting up your HP All-in- One and installing software.
HP Image Zone Help The HP Image Zone Help provides detailed instructions on features of your HP All-in-One that are not described in this User Guide, including features that are only available using the HP Image Zone software.
Use the onscreen Help This User Guide provides just a sampling of the features available to help you get started using your HP All-in-One. Explore the onscreen HP Image Zone Help that came with your HP All-in-One software for information on all the features that your HP All-in-One supports.
1 Contents, Index, and Search tabs 2 Display area 3 Help toolbar Contents, Index, and Search tabs The Contents , Index , and Search tabs enable you to find any topic in the HP Image Zone Help . ● Contents The Contents tab provides a top-down view of the topics in the Help, similar to the table of contents in a book.
You can use the scroll bar on the right side of the list to view the different entries, or you can begin typing keywords in the text box above the list. As you type, the list of index entries automatically advances to the entries that begin with the letters you type.
this is the case, the Topics Found dialog box appears. Double-click any topic listed in the dialog box to view it in the display area. ● Some topics include detailed instructions or additional information that is not immediately visible on the page.
To access the HP Image Zone Help on a Mac ➔ On the Help menu in the HP Image Zone , choose HP Image Zone Help . For information on accessing the HP Image Zone software, see Use the HP Image Zone software . The HP Image Zone Help appears. The following diagram highlights features for finding you way around the Help.
Zone software on the Mac. Use the scroll bars to the right of the display area to view all the content in a particular topic. Sometimes important information is not visible in the wind ow without scrolling. ● Topics often include links or references to other topics in the Help system where you can find additional information.
3 Finish setting up your HP All-in- One After you have completed the steps in your Setup Guide, refer to this chapter to help you finish setting up your HP All-in-One. This section contains important setup-related information for your device, including information on setting preferences.
Set the date and time The date and time are set with the local time at the factory. Normally, the computer software automatically updates the date and time to your time zone when you connect to the computer during installation. The date and time format is based on the language and country/region setting.
Connection information Your HP All-in-One comes equipped with a USB port so you can connect directly to a computer using a USB cable. If you insert an HP bt300 or HP bt400 series Bluetooth ® Wireless Printer Adapter into the front USB port, Bluetooth ® devices such as PDAs and camera phones can print to your HP All-in-One.
If your computer cannot communicate with the HP All-in-One, make sure your HP All- in-One and the computer have the same version of USB. Your HP All-in-One is set to use USB 2.
Windows users You must have Windows XP and either the Microsoft Bluetooth ® Protocol Stack or the Widcomm Bluetooth ® Protocol Stack installed in order to connect your HP All-in-One. It is possible to have both the Microsoft Stack and the Widcomm Stack on your computer, but you use only one of them to connect your HP All-in-One.
both a USB and a Bluetooth ® connection to your HP All-in-One, install the USB connection first. For more information, see the printed Setup Guide. However, if you do not want a USB connection, select Directly to the computer on the Connection Type screen.
Use printer sharing (Mac) If your computer is on a network and another computer on the network is connected to the HP All-in-One using a USB cable, you can use that device as your printer using printer sharing. Other computers on the network, which are referred to as clients, have access only to the print features.
Set up the HP All-in-One for faxing Before you begin setting up your HP All-in-One for faxing, determine which kind of phone system your country/region uses. The instructions for setting up your HP All-in- One for faxing differ depending on whether you have a serial- or parallel-type phone system.
Choose the right fax setup for your home or office To fax successfully, you need to know what types of equipment and services (if any) share the same phone line with your HP All-in-One.
5. Do you have a computer modem on the same phone line as your HP All-in-One? ❑ Yes, I have a computer modem. ❑ No. Are you unsure if you use a computer modem? If you answer Yes to any of the foll.
Other equipment/ services sharing your fax line Recommended fax setup for parallel-type phone systems Recommended fax setup for serial-type phone systems None (You answered No to all questions.) Case A: Separate fax line (no voice calls received) Case A: Separate fax line (no voice calls received) DSL service (You answered Yes to question 1 only.
Other equipment/ services sharing your fax line Recommended fax setup for parallel-type phone systems Recommended fax setup for serial-type phone systems Voice calls, computer modem, and voice mail service (You answered Yes to questions 4, 5, and 7 only.
To set up your HP All-in-One with a separate fax line 1. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled "1- LINE" on the back of your HP All-in-One.
Back view of the HP All-in-One 1 Telephone wall jack 2 DSL filter and cord supplied by your DSL provider 3 Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port To set up your HP All-in-One with DSL 1. Obtain a DSL filter from your DSL provider.
converter, try using the port designated for multiple purposes; it might be labeled "multi-combi" or something similar. ● If you are using a PBX phone system, set the call waiting tone to "off." Note Many digital PBX systems include a call-waiting tone that is set to "on" by default.
short, see The phone cord that came with my HP All-in-One is not long enough for information on extending it. 2. Set the Auto Answer setting to On . For information on changing this setting, see Set the answer mode . 3. Change the Answer Ring Pattern setting to match the pattern that the telephone company assigned to your fax number.
To set up your HP All-in-One with a shared voice/fax line 1. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled "1- LINE" on the back of your HP All-in-One.
Back view of the HP All-in-One 1 Telephone wall jack 2 Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port To set up your HP All-in-One with voice mail 1.
Back view of the HP All-in-One 1 Telephone wall jack 2 Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port 3 Computer with modem To set up your HP All-in-One with a computer modem 1. Remove the white plug from the port labeled "2-EXT" on the back of your HP All- in-One.
When the phone rings, your HP All-in-One will answer automatically after the number of rings you set in the Rings to Answer setting. Then it will begin emitting fax reception tones to the sending fax machine and receive the fax.
Back view of the HP All-in-One 1 Telephone wall jack 2 "IN" phone port on your computer 3 "OUT" phone port on your computer 4 Telephone 5 Computer with modem 6 Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port To set up your HP All-in-One to a computer with two phone ports 1.
6. Now you need to decide how you want the HP All-in-One to answer calls, automatically or manually: – If you set up the HP All-in-One to answer calls automatically , it answers all incoming calls and receives faxes.
To set up your HP All-in-One with a shared voice/fax line with answering machine 1. Remove the white plug from the port labeled "2-EXT" on the back of your HP All- in-One. 2. Unplug your answering machine from the telephone wall jack, and connect it to the port labeled "2-EXT" on the back of your HP All-in-One.
There are two different ways to set up your HP All-in-One with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports: ● If your computer has only one phone port, you will need to purchase a parallel splitter (also called a coupler), as shown below.
telephone wall jack and plug it into the port labeled "2-EXT" on the back of your HP All-in-One. 3. Unplug your answering machine from the telephone wall jack, and connect it to the "OUT" port on the back of your computer modem.
Case K: Shared voice/fax line with computer modem and voice mail If you receive both voice calls and fax calls at the same phone number, use a computer modem on the same phone line, and subscribe to a voice mail service through your telephone company, set up your HP All-in-One as described in this section.
Back view of the HP All-in-One 1 Telephone wall jack 2 "IN" phone port on your computer 3 "OUT" phone port on your computer 4 Telephone 5 Computer with modem 6 Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port To set up your HP All-in-One to a computer with two phone ports 1.
For information on changing this setting, see Set the answer mode . 7. Run a fax test. For information, see Test your fax setup . You must be available to respond in person to incoming fax calls, or your HP All-in- One cannot receive faxes. For information on receiving faxes manually, see Receive a fax manually .
If you do not have a distinctive ring service, use the default ring pattern, which is All Rings . To change the answer ring pattern from the control panel 1. Verify that your HP All-in-One is set to answer fax calls automatically. For information, see Set the answer mode .
The HP All-in-One prints a report with the results of the test. If the test fails, review the report for information on how to fix the problem and rerun the test. To test your fax setup from the control panel 1. Set up your HP All-in-One for faxing according to the setup instructions in this chapter.
You might find it easier to enter fax header information by using the HP Image Zone software that came with your HP All-in-One. In addition to entering fax header information, you can also enter cover page information that will be used when you send a fax from your computer and attach a cover page.
maximum number of individual speed dials allowed in a group speed dial varies by model.) 1. Press Setup . 2. Press 2 , and then press 2 again. This displays the Speed Dial Setup menu and then selects Group Speed Dial . The first unassigned speed dial entry is highlighted on the color graphics display.
4 Load originals and load paper This chapter provides instructions for loading originals on the glass to copy, scan, or fax; choosing the best paper type for your job; loading paper in the main and photo trays; and avoiding paper jams.
Load an oversized original To remove the lid 1. Lift the lid to the open position, grasp the sides of the lid, and then gently pull the lid upward until it stops. 2. Press the hinge releases until the lid separates from the rest of the HP All-in-One. 3.
Recommended papers for printing and copying If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. If you are printing photos, for example, use glossy or matte photo paper.
Select an input tray This section describes the procedure for choosing an input tray. The HP All-in-One has a main tray for full-size media and small media. It also has a photo tray for small media only. You can select an input tray at any time during the process of printing and copying.
Load full-size paper You can load many types of letter, A4, or legal paper, including A4 and 8.5 x 11 inch photo paper, into the main tray of your HP All-in-One. To load full-size paper 1. Pull out the main tray, and slide the paper-width and paper-length guides to their outermost positions.
5. Push the main tray back into the HP All-in-One. 6. Pull the output tray extender toward you, as far as it will go. Flip the paper catch at the end of the output tray extender to open the extender the rest of the way.
2. Insert the stack of photo paper into the photo tray with the short edge forward and the print side down . Slide the stack of photo paper forward until it stops. If the photo paper you are using has perforated tabs, load the photo paper so that the tabs are closest to you.
3. Insert the stack of cards into the far right side of the main tray with the short edge forward and the print side down . Slide the stack forward until it stops. 4. Slide the paper-length and paper-width guides inward against the stack of cards until they stop.
5. Push the main tray back into the HP All-in-One. Load other types of paper The following table provides guidelines for loading certain types of paper.
Paper Tips Tip To prevent curling, keep transfer sheets sealed in the original package until you are ready to use them. This paper is supported for printing from a software application only.
5 Use the photo and video features The HP All-in-One can access your memory cards or storage devices so you can print, store, manage, and share your photos or videos.
The slots are configured as follows: ● Top left slot: CompactFlash (I, II) ● Top right slot: Secure Digital, MultiMediaCard (MMC), Secure MultiMedia Card ● Bottom left slot: xD-Picture Card ● Bottom right slot: Memory Stick, Magic Gate Memory Stick, Memory Stick Duo (with user-supplied adapter), Memory Stick Pro To insert a memory card 1.
camera setting and a disk drive setting. In this instance, the digital camera setting is the PictBridge mode setting. After you successfully connect your camera in PictBridge mode to the HP All-in-One, you can print your photos. Make sure the size of the paper loaded in the HP All-in- One matches the setting on your camera.
View photos and videos You can view photos and videos on the color graphics display of your HP All-in-One. You can also view photos using the HP Image Zone software that came with your HP All-in-One. View photos and videos using the HP All-in-One You can view and select photos and videos on the color graphics display of your HP All-in-One.
Note Large video files might not appear quickly on the color graphics display. To view a video 1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect a storage device to the front USB port. 2. Press Photo . 3. Press or to scroll to the first frame of the video you want to play.
Note The first frame of a video appears on the color graphics display with the video icon at the bottom of the frame. 3. Press OK to select the photo or video currently shown on the color graphics display. A check mark appears next to the selected photo or video.
3. Enter the first photo number you want to select in the range by using the keypad, or by pressing the or to scroll to the number you want to select. Note Each photo on the memory card or storage device has a number assigned to it by your HP All-in-One.
Edit photos The HP All-in-One offers several basic editing controls that you can apply to the image currently displayed on the color graphics display. These controls include brightness adjustment, special color effects, cropping, rotating, and more.
To use the Easy Print Wizard 1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect a storage device to the front USB port. The Photo button lights up. 2. Press or until the photo or video you want to print appears on the color graphics display, and then press OK .
To print a cropped photo 1. Display a photo on the color graphics display. For more information, see View a photo . 2. Press the zoom buttons ( 4 or 5 ) to zoom in or out to view the photo at different sizes: 3. Use the arrow buttons to move the image display to view the approximate area of the photo that will print.
3. If there are more than 20 photos on the card, the Select Photos menu appears. Press the number next to the command you want to select: – 1. All – 2. Last 20 – 3. Custom Range Note Use the photo numbers to select which photos to print for a custom range.
Scan a proof sheet The final step in using a proof sheet is to scan the completed sheet you have placed on the scanner glass. 1. Load the proof sheet print side down on the right front corner of the glass. Make sure the sides of the proof sheet touch the right and front edges.
Caution Never attempt to remove a memory card while it is being accessed. Doing so can damage files on the card. You can safely remove a card only when the photo light is not blinking. 2. Follow the onscreen prompts on your computer to save the photos to your computer.
Chapter 5 78 HP Photosmart 3100 A ll-in-One series Photos and videos.
6 Use the copy features The HP All-in-One allows you to produce high-quality color and black-and-white copies on a variety of paper types. This chapter provides instructions for making a copy, previewing a copy job, selecting an area to crop, and changing other copy settings.
– 3. Reduce/Enlarge – 4. Crop – 5. Tray Select – 6. Paper Size – 7. Paper Type – 8. Copy Quality – 9. Lighter/Darker – 0. Enhancements – *.
To preview your copy from the control panel 1. Press Copy , and then press 2 . This displays the Copy Menu and then selects Copy Preview . 2. Do one of the following: – Press OK to accept the preview and return to the Copy Menu . – Press to rescan the original.
Crop an original Before copying an original, you might want select an area to copy using the Crop setting from the Copy Menu . Selecting the Crop setting initiates a scan and displays a preview of the original on the color graphics display. Cropping changes the dimensions of the image, thus decreasing its physical size.
7 Print from your computer The HP All-in-One can be used with any software application that allows printing. The instructions vary slightly depending on whether you are printing from a Windows PC or a Mac. Make sure you follow the instructions for your operating system in this chapter.
To print from a software application (Mac) 1. Make sure you have paper loaded in the input tray. 2. Select the HP All-in-One in the Print Center (v 10.2) or Printer Setup Utility (v 10.3 or later) before you begin printing. 3. From the File menu in your software application, choose Page Setup .
Mac users Use the Page Setup and Print dialog boxes to change the settings for your print job. Which dialog box you use depends on which setting you want to change. To change the paper size, orientation, or scaling percentage 1. From the File menu in your software application, choose Page Setup .
4. On the Document menu, click Cancel Printing or Cancel , or press the D ELETE key on your keyboard. It can take a few moments for printing to be cancelled. To stop a print job from the computer (Mac users) 1. Open the Print Center (v 10.2) or the Printer Setup Utility (v 10.
8 Use the scan features This chapter contains information on scanning to an application on your computer, a memory card, or a storage device. Scanning is the process of converting text and pictures into an electronic format for your computer.
Scan an original to a memory card or storage device You can send the scanned image as a JPEG image to the memory card that is currently inserted or a storage device that is currently attached to the front USB port. This enables you to use the photo print options to print borderless prints and album pages from the scanned image.
Edit a scanned image You can edit a scanned image using the HP Image Zone software. You can also edit a scanned document by using your Optical Character Recognition (OCR) software. Edit a scanned photo or graphic You can edit a scanned photo or graphic using the HP Image Zone software.
Chapter 8 90 HP Photosmart 3100 A ll-in-One series Scan.
9 Use the fax features You can use your HP All-in-One to send and receive faxes, including color faxes. Note Before you begin faxing, make sure you have set up your HP All-in-One properly for faxing.
4. When prompted, load your original print side down on the right front corner of the glass. 5. Press Start Black again. 6. When the Another Page? prompt appears, do the following: If you have another page to fax a. Press 1 to select Yes . b. When prompted, load the next page of your original print side down on the right front corner of the glass.
Tip If the most recently sent black-and-white fax is stored in memory, the second option on the Fax Mode screen enables you to send the fax in memory. 5.
Note Make sure the volume is turned on, or you will not hear a dial tone. For more information, see Adjust the volume . To send a fax using monitor dialing from the control panel 1. Press Fax . The Enter Fax Number screen appears. 2. Press Start Black .
Receive a fax manually If you set up your HP All-in-One to receive faxes manually (the Auto Answer option is set to Off ) or you answer the phone and hear fax tones, use the instructions in this section to receive faxes. 1. Make sure the HP All-in-One is turned on and you have paper loaded in the main tray.
becomes full, the HP All-in-One will stop answering incoming fax calls.) When the error condition is resolved, the faxes stored in memory print automatically and are then deleted from memory. ● Off means that faxes are never stored in memory. (You might want to turn off Backup Fax Reception for security purposes, for example.
Print reports You can set up your HP All-in-One to print error reports and confirmation reports automatically for each fax you send and receive. You can also manually print system reports as you need them; these reports provide useful system information about your HP All-in-One.
Stop faxing You can cancel a fax you are sending or receiving at any time. To stop faxing from the control panel ➔ Press Cancel on the control panel to stop a fax you are sending or receiving. Look for the Fax Cancelled message on the color graphics display.
10 Order supplies You can order HP products, such as recommended types of paper, ink cartridges, and accessories, online from the HP website. Order paper, transparency film, or other media To order media such as HP Premium Paper, HP Premium Plus Photo Paper, or HP Premium Inkjet Transparency Film, go to www .
Additionally, you can contact a local HP reseller or go to www.hp.com/support to confirm the correct ink cartridge reorder numbers for your country/region.
11 Maintain your HP All-in-One The HP All-in-One requires little maintenance. Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear. Occasionally, you will also need to replace your ink cartridges, align the printer, and clean the print head.
Caution Do not use paper-based wipes, as these might scratch the backing. 5. If further cleaning is needed, repeat the previous steps using isopropyl (rubbing) alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual alcohol.
When the Empty Ink message appears on the color graphics display, the indicated ink cartridge and print head assembly is entirely out of ink. Immediately replace the indicated ink cartridge. For more information about the icons on the color graphics display, see Color graphics display icons .
– Print quality pattern : displays six color blocks, representing each of the six installed cartridges. Solid, even blocks of color indicate there are no print quality problems. When streaks are displayed or there are missing blocks, clean the print head using the procedure described in Clean the print head .
1 Ink cartridge latch for the black ink cartridge 2 Ink cartridge latches for the color ink cartridges 3. Pull the ink cartridge toward you out of its slot. Tip If you are removing the ink cartridge because it is low or out of ink, recycle the ink cartridge.
5. Press down on the gray latch until it clicks into place. 6. Repeat steps 2 through 5 for each ink cartridge you are replacing. 7. Close the ink cartridge access door. Align the printer Use this feature when the self-test report shows streaking or white lines through any of the blocks of color.
Clean the print head Use this feature when the self-test report shows streaking or white lines through any of the blocks of color. Do not clean the print head unnecessarily, as this wastes ink and shortens the life of the ink nozzles on the print head.
Note Do not remove multiple ink cartridges at the same time. Remove and clean each ink cartridge one at a time. Do not leave an ink cartridge outside the HP All-in-One for more than 30 minutes. 4. Inspect the ink cartridge contacts for ink and debris buildup.
12 Troubleshooting information This chapter contains troubleshooting information for the HP All-in-One. Specific information is provided for installation and configuration issues, and some operational topics. For more troubleshooting information, see the onscreen HP Image Zone Help that came with your software.
View the Readme file You might want to refer to the Readme file for information on system requirements and possible installation problems. ● In Windows, you can access the Readme file from Windows t.
Note Make sure you connected the USB cable to the correct port on the back of your HP All-in-One. I received a message on the color graphics display to attach the control panel faceplate Solution This might mean the control panel faceplate is not attached, or it is attached incorrectly.
The color graphics display shows the wrong language Solution You can change the language settings at any time from the Setup Menu . For more information, see Set your language and country/region .
Cause The contacts on the ink cartridge are not touching the contacts in the ink cartridge slot. Solution Remove and then reinsert the ink cartridges. Verify that they are fully inserted and locked in place. For more information see Replace the ink cartridges .
● If you are connecting the HP All-in-One through a USB hub, make sure the hub is turned on. If the hub is on, try connecting directly to your computer. ● Make sure the USB port speed setting on your HP All-in-One is compatible with the USB port speed of your computer.
During a normal installation of the HP All-in-One software, the following events occur: 1. The HP All-in-One software CD-ROM runs automatically. 2. The software installs. 3. Files are copied to your computer. 4. You are requested to connect the HP All-in-One to your computer.
A red X appears on the USB connect prompt Solution Normally, a green check appears indicating that the plug and play is successful. A red X indicates that the plug and play failed. Do the following: 1. Verify that the control panel faceplate is firmly attached, unplug the HP All-in- One power cord, and then plug it in again.
Some of the buttons are missing in the HP Solution Center (Windows) If the essential icons ( Scan Picture , Scan Document , and Send a Fax ) do not appear, your installation might not be complete. Solution If your installation is incomplete, you might need to uninstall and then reinstall the software.
A reinstall can take from 20 to 40 minutes. There are three methods to uninstall the software on a Windows computer, and one method to uninstall on a Mac. To uninstall from a Windows computer, method 1 1. Disconnect your HP All-in-One from your computer.
6. Insert the HP All-in-One CD-ROM into the CD-ROM drive on your computer, and then start the Setup program. 7. Follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP All-in-One.
This section contains only setup-related troubleshooting. For additional fax troubleshooting topics, such as problems with your printouts or slow fax reception, see the 3100, 3200, 3300 series Troubleshooting section in the onscreen HP Image Zone Help .
The "Fax Connected to Active Telephone Wall Jack" test failed Solution ● Check the connection between the telephone wall jack and the HP All-in-One to make sure the phone cord is secure. ● Make sure you use the phone cord that came with your HP All-in-One.
Back view of the HP All-in-One 1 Telephone wall jack 2 Phone cord supplied in the box with your HP All-in-One connected to the "1- LINE" port 2. After you have connected the phone cord to the port labeled "1-LINE", run the fax test again to make sure it passes and your HP All-in-One is ready for faxing.
If the supplied phone cord is not long enough, you can extend it. For information see The phone cord that came with my HP All-in-One is not long enough . ● Check the connection between the telephone wall jack and the HP All-in-One to make sure the phone cord is secure.
The "Fax Line Condition" test failed Solution ● Make sure you connect your HP All-in-One to an analog phone line or you will not be able to send or receive faxes. To check if your phone line is digital, connect a regular analog phone to the line and listen for a dial tone.
connected to the HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-in-One. After turning on the HP All-in-One, HP recommends you wait five minutes before sending or receiving a fax. The HP All-in-One cannot send or receive faxes while it is initializing after being turned on.
onscreen HP Image Zone Help . If the problem persists, contact your telephone company. ● If you are using a digital subscriber line (DSL) service, make sure that you have a DSL filter connected or you will not be able to fax successfully. For more information, see Case B: Set up your HP All-in-One with DSL .
1 Telephone wall jack 2 Phone cord supplied in the box with your HP All-in-One 3 Telephone ● If you are sending a fax manually from your phone that is connected directly to the HP All-in-One, you must use the keypad on the telephone to send the fax.
● If you have an answering machine on the same phone line with your HP All- in-One, you might have one of the following problems: – Your answering machine might not be set up properly with your HP All- in-One.
The HP All-in-One cannot send faxes, but can receive faxes Solution ● The HP All-in-One might be dialing too fast or too soon. You might need to insert some pauses in the number sequence. For example, if you need to access an outside line before dialing the phone number, insert a pause following the access number.
Tip If your HP All-in-One came with a 2-wire phone cord adaptor, you can use it with a 4-wire phone cord to extend the length. For information on using the 2-wire phone cord adaptor, see the documentation that came with it. To extend your phone cord 1.
Paper troubleshooting To help avoid paper jams, only use paper types that are recommended for your HP All- in-One. For a list of recommended papers, see the onscreen HP Image Zone Help , or go to www .hp. com/support . Do not load curled or wrinkled paper, or paper with bent or torn edges, into the input tray.
Ink cartridge troubleshooting If you are experiencing problems with printing, you might have a problem with one of the ink cartridges. Try the following: 1. Remove and reinsert the ink cartridges and verify that they are fully inserted and locked in place.
To use device update 1. Do one of the following: – Double-click the update .exe file you downloaded from w ww.hp.com/support . – When prompted, accept the device update found by the Software Update utility. The Device Update Wizard opens on your computer.
Chapter 12 134 HP Photosmart 3100 A ll-in-One series Troubleshooting.
13 HP warranty and support Hewlett-Packard provides Internet and phone support for your HP All-in-One. This chapter provides warranty information as well as how to get support from the Internet, contact HP customer support, access your serial number and service ID, call in North America during warranty, and prepare your HP All-in-One for shipment.
Warranty information A . Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer .
Before you call HP customer support Software programs from other companies might be included with your HP All-in-One. If you experience problems with any of those programs, you will receive the best technical assistance by calling the experts at that company.
Get support and other information from the Internet If you have Internet access, you can get help from www.hp.com/support . If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
ww w .hp.com/support Aus tralia Aus tralia (out -of-w arranty) Centr al Ameri ca & The Car ibbean Colomb ia (Bogota) Colombia 1300 7 21 147 1902 910 910 0-800 - 7 09-77 51 2 53 2 5 22 2 Mex ico (M.
HP Quick Exchange Service (Japan) For instructions on how to pack your device for exchange, see Pack your HP All-in-One . Prepare your HP All-in-One for shipment If after contacting HP Customer Suppor.
3. Squeeze the tab below an ink cartridge to release the latch inside the HP All-in-One; then lift the latch. To remove the black ink cartridge, lift the latch on the far left. To remove the five color ink cartridges, such as yellow, light cyan, cyan, light magenta, or magenta, lift the appropriate latch in the center area.
Note This information does not apply to customers in Japan. For information on service options in Japan, see HP Quick Exchange Service (Japan) and the instructions described in Pack your HP All-in-One . Caution The HP All-in-One must be unplugged before following these steps.
Pack your HP All-in-One Complete the following steps once you have unplugged your HP All-in-One. 1. If available, pack your HP All-in-One for shipment by using the original packing materials or the packaging materials that came with the replacement device.
Chapter 13 144 HP Photosmart 3100 A ll-in-One series HP warranty and support.
14 Technical information This chapter provides information on accessing system requirements, paper specifications, print specifications, copy specifications, fax specifications, memory card specificat.
Paper sizes Type Size Weight Paper Letter: 216 x 279 mm (8.5 x 11 inches) A4: 210 x 297 mm (8.27 x 11.7 inches) A5: 148 x 210 mm (5.8 x 8.3 inches) Executive: 184 x 267 mm (7.25 x 10.5 inches) Legal 1 : 216 x 356 mm (8.5 x 14 inches) L: 89 x 127 mm (3.
Type Size Weight Cards Index card: 76.2 x 127 mm (3 x 5 inches) Index card: 101 x 152 mm (4 x 6 inches) 200 gsm (110 lb maximum) Index card: 127 x 203.2 mm (5 x 8 inches) 127 x 178 mm (5 x 7 inches) A6: 105 x 148.5 mm (4.13 x 5.85 inches) Hagaki postcard: 100 x 148 mm (3.
● Print speeds vary according to the complexity of the document ● Panorama-size printing ● Method: drop-on-demand thermal inkjet ● Language: HP PCL Level 3, PCL3 GUI or PCL 10 ● Ink cartridg.
● Up to 90-page memory (varies by model, based on ITU-T Test Image #1 at standard resolution). More complicated pages or higher resolution will take longer and use more memory.
● Twain-compliant interface ● Resolution: 4800 x 4800 dpi optical, up to 19,200 dpi enhanced ● Color: 48-bit color, 8-bit grayscale (256 levels of gray) ● Maximum scan size from glass: 216 x 305 mm (8.5 x 12 inches) Physical specifications ● Height: 21 cm (8.
qualifies for ENERGY STAR, which is a voluntary program established to encourage the development of energy-efficient office products. ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency.
off your waste equipment for recycling, please contact your local city office, your household waste disposal service, or the shop where you purchased the product. For more information regarding return and recycling of HP products generally, please visit: http://www.
Note The FCC hearing aid compatibility rules for telephones are not applicable to this equipment. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or ot.
Le numéro REN (Ringer Equivalence Number) attribué à chaque appareil terminal fournit une indication sur le nombre maximal de terminaux qui peuvent être connectés à une interface téléphonique.
Notice to users in the European Economic Area This product is designed to be connected to the analog Switched Telecommunication Networks (PSTN) of the European Economic Area (EEA) countries/regions.
HP Photosmart 3100 All-in-One series declaration of conformity Chapter 14 156 HP Photosmart 3100 A ll-in-One series Technical information.
Index Symbols/Numerics 10 x 15 cm photo paper load 60 specifications 145 2-wire phone cord 124, 129 4 x 6 inch photo paper load 60 specifications 145 4-wire phone cord 124, 129 A A4 paper load 59 specifications 145 accessories, order 100 ADSL.
F fax answer call 95 answer mode 50 answer ring pattern 50 answering machine, set up 44, 45 answering machine, troubleshoot 127, 129 auto answer 50 backup fax reception 95 button 5 cancel 98 computer .
overview 65 print photos 72 proof sheet 74 save files to computer 76 scan to 88 Secure Digital 65 share photos 77 slots 65 SmartMedia 65 specifications 149 xD 65 Memory Stick 65 modem.
FCC statement 153 geräuschemission 155 notice to users in Japan (VCCI-2) 154 notice to users in Korea 154 notice to users in the European Economic Area 155 notice to users of the German telephone net.
fax line condition 124 fax port 121 fax setup 51 fax test failed 120 phone cord 121 telephone wall jack 121 text, enter 10 time 24 transparencies load 63 specifications 145 troubleshoot answering mach.
162 HP Photosmart 3100 A ll-in-One series.
© 2005 He wlett-P ack ard De velopment C ompany , L.P . www .hp .com *Q5831-90157* *Q5831-90157* Q5 8 31-9015 7 Electr onic E dition.
デバイスHP (Hewlett-Packard) 3100の購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
HP (Hewlett-Packard) 3100をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはHP (Hewlett-Packard) 3100の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。HP (Hewlett-Packard) 3100の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。HP (Hewlett-Packard) 3100で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
HP (Hewlett-Packard) 3100を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はHP (Hewlett-Packard) 3100の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、HP (Hewlett-Packard) 3100に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちHP (Hewlett-Packard) 3100デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
