HP (Hewlett-Packard)メーカーPro K8600の使用説明書/サービス説明書
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P odręcznik użytk o w nik a HP Off ice jet Pr o K8 6 00 Pr inter ser ies User G uid e.
HP Officejet Pro K8600 Printer series User Guide.
Copyright information © 2007 Copyright Hewlett-Packard Development Company, L.P. Edition 1, 10/2007 Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice.
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Contents 1 Get started Find other resources for the product ............................ .................................. ...........................5 Accessibility ............ .... ......................... ...................... .................
Use device management tools .. ........... .......... ........... .......... ............ .......... ........ ........... ..........29 Embedded Web server ................... ...................... ..................... .................. ............
Solve printing problems ............. ................. ................. ............... ................. .................... .... ...55 The device shuts down unexpect edly .. .................... ................. .................. ..............
Obtain HP telephone support .......... ............ .......... ........... ........... ............ ............ .......... .........81 Before you call ............................ .............................. ......................... .............
1 Get started This guide provides details about how to use the device and to resolve problems. • Find other resources for the product • Accessibility • Understand the device parts Find other res.
Resource Description Location ◦ Serial number ◦ Firmware version number • Accessories installed (for example, the duplexer) • Number of pages printed from the trays and accessories • Printin.
Mobility For users with mobility impairments, the device software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The device doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.
7 Ink cartridge door 8 Ink cartridges 9 Ink cartridge lights 10 Printhead lights 11 Printheads 12 Printhead latch Control panel For more information about interpreting control-panel lights, see Control-panel lights reference .
3 Rear universal serial bus (USB) port 4 Rear access panel (for models with no duplexer) 5 Automatic two-sided printing accessory (duplexer) (available on some models) (continued) Understand the devic.
2 Install the accessories This section contains the following topics: • Install the duplexer Install the duplexer NOTE: This feature is available with some models of the device.
3 Use the device This section contains the following topics: • Select print media • Load media • Change print settings • Use the HP Solution Center (Windows) • Print with the rear manual fee.
Cards and envelopes • Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows. Also avoid cards and envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged. • Use tightly constructed envelopes, and make sure the folds are sharply creased.
Media size Tray 1 Rear manual feed tray A utomatic duplexer Standard media sizes U.S. Letter (216 x 279 mm; 8.5 x 11 inches) 8.5 x 13 inches (216 x 330 mm) U.S. Legal (216 x 356 mm; 8.5 x 14 inches) A4 (210 x 297 mm; 8.3 x 11.7 inches) U.S. Executive (184 x 267 mm; 7.
Media size Tray 1 Rear manual feed tray Au t om a t i c duplexer Panorama (101.6 x 304.8 mm; 4 x 12 inches) Borderless (Photo) Panorama (101.6 x 254 mm; 4 x 10 inches) Borderless (Photo) Panorama (101.6 x 279.4 mm; 4 x 11 inches) Borderless (Photo) Panorama (101.
Media size Tray 1 Rear manual feed tray A utomatic duplexer Photo media (76.2 x 127 mm; 3 x 5 inches) Photo media (102 x 152 mm; 4 x 6 inches) Photo media (5 x 7 inches) Photo media (8 x 10 inches) Photo media (10 x 15 cm) Photo L (89 x 127 mm; 3.
Understand supported media types and weights NOTE: Duplexer is available with some models. Tray Type Weight Capacity Tray 1 Paper 60 to 130 g/m 2 (16 to 36 lb bond) Up to 250 sheets of plain paper (25 mm or 1 inch stacked) Transparencies Up to 60 sheets (18 mm or 0.
Set minimum margins The document margins must match (or exceed) these margin settings in portrait orientation. Media (1) Left margin (2) Right margin (3) Top margin (4) Bottom margin* U.S. Letter U.S. Legal A4 U.S. Executive U.S. Statement 8.5 x 13 inch B5 A5 Cards Custom-sized media Photo media A6 Banner media Ofuku Hagaki Hagaki Card 3.
Media (1) Left margin (2) Right margin (3) Top margin (4) Bottom margin* NOTE: If you are using the duplexer (available with some models), the minimum bottom margin must match or exceed 20 mm (0.79 inch). Envelopes 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 16.
3. Slide the media guides in the tray to adjust them for the media size that you have loaded, and then lower the output tray. 4. Pull out the extension on the output tray. To load small media NOTE: If you are printing on thick paper (such as cardstock), you can use the rear manual feed slot.
4. Press the button on top of the paper guide and slide the guide to the right until it stops at the edge of the media. 5. Press the input tray lock and slide the tray in until the small media guide stops at the edge of the media. As you slide the tray, the small media guide extends until it touches the edge of the media.
5. Insert a sheet of media print-side up into the left side of the slot for the device to load automatically. 6. Press ( Resume button) to print. 7. If you are printing more than one page, press ( Resume button) to print after inserting each sheet.
Use the HP Solution Center (Windows) Use the HP Solution Center to change print settings, order supplies, and access the onscreen Help. The features available in the HP Solution Center vary depending on the devices you have installed. The HP Solution Center is customized to show icons that are associated with the selected device.
Print on both sides (duplexing) You can print on both sides of a sheet of media, either automatically by using the optional automatic two-sided printing accessory (duplexer), or manually by turning the media over and feeding it into the device again.
7. Select or clear the Flip Pages Up check box depending on which way you want the binding. See the graphics in the print driver for examples. 8. Choose a booklet layout from the Booklet Layout drop-down list, if you want. 9. Change any other settings, and then click OK .
To print on special or custom-sized media (Mac OS) 1. Load the appropriate media. For more information, see Load media . 2. On the File menu, click Page Setup . 3. Select the media size. 4. To set a custom media size: a . Click Manage Custom Sizes in the Paper Size pull-down menu.
9. If you are printing photos, select Best from the Print Quality drop-down list. Alternatively, select Maximum dpi , which provides up to 4800 x 1200 optimized dpi* for optimum print quality. *Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi.
4 Configure and manage This section is intended for the administrator or individual who is responsible for managing the device. This section contains information about the following topics.
Monitor the device This section provides instructions for monitoring the device. Use this tool... to obtain the following information.... Control panel Obtain information about the status of jobs that are being processed, the operating status of the device, and the status of ink cartridges and printheads.
Use this tool... to do the following... • Order supplies: On any tab, click the Order Supplies button, and then follow the onscreen instructions. • Support: On any tab, click the Support button, and then select a support option. Toolbox (Windows) Perform device maintenance tasks: Click the Services tab.
• Web browser: In a supported Web browser on your computer, type the IP address that has been assigned to the device. For example, if the IP address is 123.123.123.123, type the following address into the Web browser: http://123.123.123.123 The IP address for the device is listed on the network configuration page.
To open the Toolbox • From the HP Solution Center, click the Settings menu, point to Print Settings , and then click Printer Toolbox . • Right-click the HP Digital Imaging Monitor in the tray, point to the device, and then click Display Printer Toolbox .
Tabs Contents • Calibrate Linefeed: Allows you to perform linefeed calibration. For more information, see To calibrate the linefeed . • Control Panel Language : Allows you to set the language used to print reports such as the self-test diagnostic page.
• Control Panel Language : Allows you to set the language used to print reports such as the self-test diagnostic page. • HP Support: Gain access to HP Web site where you can find support for the device, register the device, and find information about returning and recycling used printing supplies.
• Notification of print driver updates: Alerts you when there is an update for the printer driver. A message appears on the HP Instant Support homepage; click the link within the message to go directly to the download section of the HP Web site.
On the myPrintMileage Web site, you can see the print analysis, such as the amount of ink you have used, whether you use more black or color ink, and the estimated number of pages you can print with the remaining amount of ink To gain access to myPrintMileage • Embedded Web server: Click the Support button, and then click myPrintMileage .
1. Printer Information: Shows device information (such as the product name, model number, serial number, and firmware version number), the accessories that are installed (such as the duplex unit), and the number of pages printed from the trays and accessories.
1. General Information: Shows information about the current status and connection type of the network, and other information, such as the URL of the embedded Web server and the hardware address of the device. Network Status: This setting can be 'Ready' or 'Offline'.
setup experience. However, if you have connected the cable first, see To connect the device before installing the software . Direct connection You can connect the device directly to your computer using a USB cable.
5. Click Next and follow the onscreen instructions. 6. Click Finish to close the Found New Hardware wizard. The wizard automatically starts the installation program (this might take a short while).
In addition, you can connect to a network printer on both types of networks using the Add Printer wizard in Windows. For more information, see To install the printer driver using Add Printer .
5. Do one of the following: Type in the network path or queue name of the shared device, and then click Next . Click Have Disk when prompted to select the device model. Click Next and locate the device in the list of shared printers. 6. Click Next and follow the onscreen instructions to complete the installation.
To install the software for network or direct connection 1. Connect the device to your computer with a USB cable. 2. Insert the Starter CD into the CD drive. Double-click the CD icon on the desktop, and then double-click the setup icon. Also, you can locate the Installer folder on the Starter CD.
d . In the document, click File , and then select Print . e . From the drop-down menu next to Printer , select Shared Printers , and then select your device.
4. Restart your computer. NOTE: It is important that you disconnect the device before restarting your computer. Do not connect the device to your computer until after you have reinstalled the software. 5. Insert the device Starter CD into your computer's CD-ROM drive and then start the Setup program.
5 Maintain and troubleshoot This section contains the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Troubles.
NOTE: The ink levels shown are an estimate only. Actual ink volumes may vary. After removing a cartridge from its package, install it right away. Do not remove a cartridge from the device for long periods of time. To find out which ink cartridges work with your device, see Supplies .
When the quality of printouts deteriorates, complete the relevant steps based on the following sequence: 1. Check the health of the printheads. For more information, see To check printhead health . 2. Print the print quality diagnostic page on a clean sheet of white paper.
• Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the Information and Support panel.
• Toolbox (Windows): Click the Services tab, and then click Calibrate Linefeed and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from the Information and Support panel.
1. Open the cover. 2. If the carriage does not move to the left automatically, press and hold the ( Resume button) until the carriage moves to the left. Wait for the carriage to stop moving, and then unplug the power cord from the printer. 3. Lift the printhead latch.
6. Wipe the electrical contacts on the printhead but do not touch the nozzles. CAUTION: The electrical contacts are small copper-color squares, grouped on one face of the printhead. The nozzles are on a different face of the printhead. Ink will be visible on the nozzles.
15. If the printhead light continues to blink, replace the printhead which corresponds to the blinking printhead light. 16. Wait while the device initializes the printheads and prints the alignment pages. If the device does not print the pages, start the alignment process manually.
5. Before installing a printhead, shake the printhead up and down at least six times while the printhead is still in its packaging. 6. Remove the new printhead from its package, and then remove its orange protective caps. CAUTION: Do not shake printheads after the caps are removed.
Store printing supplies This section covers the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be left in the device for extended periods of time. If you remove the ink cartridges, place them in an airtight container, such as a resealable plastic bag.
◦ Pause Printing is not selected if you are using a computer running Windows. ◦ You are not running too many programs when you are performing a task. Close programs that you are not using or restart the computer before attempting the task again. NOTE: Some problems can be resolved by resetting the device.
Check the printhead initialization When printheads are installed or replaced, the device automatically prints a few alignment pages to align the printheads. This process takes about 10 minutes. Until this process is complete, only the automatic alignment pages can be printed.
Turn off the device after removing the printhead After removing the printhead, turn off the device, wait about 20 seconds, and turn it on again without the printhead installed.
about 20 seconds, and turn it on again without the printhead installed. After it has restarted, reinsert the printhead. Check the media settings • Make sure you select the correct print quality settings in the printer driver for the media loaded in the trays.
Check the margin settings If the text or graphics are cut off at the edges of the page, make sure the margin settings for the document do not exceed the printable area of your device.
Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. For more information, see To print the print quality diagnostic page .
Check the document file The document file may be damaged. If you can print other documents from the same application, try printing a backup copy of your document, if available. Ink is smearing Check the print settings • When you print documents that use much ink, allow more time to dry before handling the printouts.
Check the paper type setting When printing on transparencies or other special media, select the corresponding media type in the print driver. For more information, see To print on special or custom- sized media (Windows) . Check the printheads Print the print quality diagnostic page on a clean sheet of white paper.
Colors do not line up properly Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. For more information, see To print the print quality diagnostic page .
• When using thin special media, make sure that the tray is completely loaded. If you are using special media that is only available in small quantities, try placing the special media on top of other paper of the same size to help fill the tray. (Some media is picked up more easily if the tray is full.
• If you are using thick special media (such as brochure paper), load media so that the tray is between 1/4 and 3/4 full. If necessary, place the media on top of other paper of the same size so that the stack height is within this range. • When reinserting a removeable tray into the device, do so gently.
Troubleshoot installation issues If the following topics do not help, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggest.
Verify installation preliminaries • Make sure to use the Starter CD that contains the correct installation software for your operating system. • Before installing software, make sure that all other programs are closed.
Clear jams Occasionally, media becomes jammed during a job. Try the following remedies before you attempt to clear the jam. WARNING! Do not reach into the device when it is on or when the carriage is stuck. When you open the print carriage access door, the carriage should return to its position on the right side of the device.
c . If the jam is not there, push the latches inwards to remove the cover. If the jam is inside the duplexer, carefully remove it. Close the cover. d . Reinsert the rear access panel or the duplexer into the device. 3. If you cannot locate the jam, lift the output tray and check for a jam in Tray 1.
• Always use media that conforms with specifications. For more information, see Select print media . • Make sure the output tray is not overly full. • Make sure media is aligned against the right side of a tray. • Make sure the media length and width guides are adjusted snugly against the media, but do not crinkle or bend it.
6 Control-panel lights reference The control-panel lights indicate status and are useful for diagnosing printing problems. This section contains information about the lights, what they indicate, and what action to take if necessary.
Visit the HP Web site ( w ww .hp.com/support ) for the latest troubleshooting information, or product fixes and updates. Light description/Light pattern Explanation and recommended action All lights are off. The device is off. • Connect the power cable.
Light description/Light pattern Explanation and recommended action The Power light, Resume light, and Door Open light are on. There is a cover or door open. • Make sure all doors and covers are closed. • Press ( Resume button) to continue printing.
Light description/Light pattern Explanation and recommended action The Power light and one or more of the printhead lights blink. One or more of the printheads are faulty or need attention. • Ensure the indicated printhead is properly installed, and then try to print.
Light description/Light pattern Explanation and recommended action The Power light and one or more of the ink cartridge lights blink. One or more of the ink cartridges are faulty or need attention. • Ensure the indicated ink cartridge is properly installed, and then try to print.
Interpreting network connector lights 1 Activity light 2 Network connector 3 Link light Light description/Light pattern Explanation and recommended action Link light is on. Activity light is off. The device is connected to the network but is not receiving or transmitting data over the network.
A HP supplies and accessories This section provides information on HP supplies and accessories for the device. The information is subject to changes, visit the HP Web site ( www.hpshopping.com ) for the latest updates. You may also make purchases through the Web site.
diagnostic page and read the information in the ink cartridge status section. For more information, see Understand the self-test diagnostic page . You can find the ink cartridge number in the following places: • On the self-test diagnostic page (see Understand the self-test diagnostic page ).
B Support and warranty The information in Maintain and troubleshoot suggests solutions to common problems. If your device is not operating correctly and those suggestions did not solve your problem, try using one of the following support services to obtain assistance.
Hewlett-Packard limited warranty statement Appendix B 80 Support and warranty.
Obtain electronic support To find support and warranty information, go to the HP Web site at www.hp.com/support . If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
Support process If you have a problem, follow these steps 1. Check the documentation that came with the HP Printer. 2. Visit the HP online support Web site at www.
Obtain HP telephone support 83.
Placing a call Call HP support while you are in front of the computer and the HP Printer. Be prepared to provide the following information: • Model number (located on the label on the front of the H.
HP Quick Exchange Service (Japan) For instructions on how to pack your device for exchange, see Pack the device . Prepare the device for shipment If after contacting HP Customer Support or returning t.
To remove ink cartridges before shipment 1. Turn on the device and wait until the print carriage is idle and silent. If the device will not turn on, skip this step and go to step 2. NOTE: If the device does not turn on, you can unplug the power cord and then manually slide the print carriage to the far right side to remove the ink cartridges.
3. Lift the printhead latch. 4. Lift the handle of a printhead and use it to pull the printhead out of its slot. 5. Place the printheads in an airtight plastic container so they will not dry out, and put them aside. Do not send them with the device unless the HP customer support call agent instructs you to.
If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage caused by improper packaging and/or improper transportation is not covered under the warranty. 2. Place the return shipping label on the outside of the box.
C Device specifications For media and media-handling specifications, see Understand specifications for supported media . • Physical specifications • Product features and capacities • Processor a.
Feature Capacity Language availability varies by country/region. Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian.
• Mac OS X (v10.3.9 and higher, v10.4.6 and higher): 400 MHz Power PC G3 (v10.3.9 and higher, v10.4.6 and higher) or 1.83 GHz Intel Core Duo (v10.4.6 and higher), 256 MB memory, 200 MB free hard disk space QuickTime 5.0 or later • Adobe Acrobat Reader 5.
Embedded Web server specifications Requirements • A TCP/IP-based network (IPX/SPX-based networks are not supported) • A Web browser (either Microsoft Internet Explorer 6.
Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779) Sound pressure (bystander position) LpAd 55 (dBA) Sound power LwAd 6.
D Regulatory information This section contains the following topics: • FCC statement • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Ja.
Notice to users in Korea VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord RoHS notices (China only) The device meets product requirements from regulatory agencies in your country/region.
Toxic and hazardous substance table LED indicator statement Regulatory model number For regulatory identification purposes, your product is assigned a Regulatory Model Number.
Declaration of conformity Declaration of conformity 97.
Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product. The number of materials has been kept to a minimum while ensuring proper functionality and reliability.
Disposal of waste equipment by users in private households in the European Union Environmental product stewardship program 99.
Energy consumption This product is designed to reduce power consumption and save natural resources without compromising product performance. It has been designed to reduce total energy consumption both during operation and when the device is not active.
Index A accessibility 6 accessories installation 10 order 77 warranty 80 acoustic emissions 93 Add Printer installation 40 administrator management tools 27 settings 28 after the support period 84 ali.
HP Web Jetadmin about 33 humidity specifications 92 I Information tab, Toolbox (Windows) 31 ink cartridges estimated ink levels 36 expiration dates 36 lights 71 order online 77 part numbers 36, 77 rem.
print driver settings 21 version 81 warranty 80 print quality diagnostic page 47 troubleshoot 59 print quality diagnostic page 47 printer driver settings 21 version 81 warranty 80 printheads aligning .
ink smearing 61 installation 66 meaningless characters print 60 media not picked up from tray 63 missing lines or dots 63 missing or incorrect information 58 multiple pages are picked 64 nothing print.
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P odręcznik użytk o w nik a © 200 7 Hewlett-P ack ard De velopment C ompany , L.P . www .hp.com/support.
デバイスHP (Hewlett-Packard) Pro K8600の購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
HP (Hewlett-Packard) Pro K8600をまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはHP (Hewlett-Packard) Pro K8600の技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。HP (Hewlett-Packard) Pro K8600の取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。HP (Hewlett-Packard) Pro K8600で得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
HP (Hewlett-Packard) Pro K8600を既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はHP (Hewlett-Packard) Pro K8600の不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、HP (Hewlett-Packard) Pro K8600に関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちHP (Hewlett-Packard) Pro K8600デバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
