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Inf o p rin t 14 2 2 Us er ’ s Gu i d e G510-2921-00 .
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Inf o p rin t 14 2 2 Us er ’ s Gu i d e G510-2921-00 .
2 Editi on: Marc h 2004 © 2004 Lexmark Inte r nati onal, Inc. All rights reserved. UNITED ST A TES GO VERNMENT RI GHTS This software and a ny accompanying documentation provided under this agreement are commercial computer sof tware and documentation dev eloped excl usively at pr ivate e xpense.
3 Contents Chapter 1: Printer overview ................................. ........................ ................ 7 Chapter 2: Print media .......................................... ........................ ................ 9 Print media sources and speci fications .
4 Contents Duplexing a print jo b (two-sided pri nting) ............. ............ ............. .. ............. .. ............ .... 57 Dupl ex p rinti ng on le tter head ....... .... ..... .... .... ..... .... ....... .... ..... .... ..... .... ...
5 Contents Chapter 6: Understanding the prin ter messages ....................... ............ 102 Chapter 7: Software and network tasks .......................... ........................ 112 Printi ng the menu setting s and network set up pages ....
6 Contents Using th e Pr in t a nd H o ld fu n c tio n .. ... .... .. ..... .. .... ..... .. .... ..... .. .... ..... .. .... ..... .. .... ..... .. .... .... 14 3 Selec ting a use r n a m e ... ..... .... ... .... .... ... .... .... ... .... .... ...
Printer ov erview 7 1 Printer o vervie w The f ollowing il lustrations show the sta ndard pr inter ( 1 ) and the p r inter configure d with additional dra wers .
Printer ov erview 8 Printer overview The printer oper ator panel has a 2-line b y 16-character liqui d cr ystal di spla y (LCD), fiv e but tons , and one indicato r light that flashes when the printer is proc essi ng a job indicated b y the Busy message.
Print media 9 2 Print media Section Pa g e Print media sour c es and specifications 10 Choosing the right print media 13 Storing print media 18 Pre ventin g jams 19 Loading tra ys 20 Loading and using.
Pr int me dia s our ces an d speci fic ations 10 Print media Print media sources and specifications F or best printer pe rformance, proper ly load the tra ys.
Pr int me dia s our ces an d speci fic ations 11 Print media Suppor ted print media types ✓ - indicates support ✕ - indicates no support Print me dia T ra y 1 (250-she et tra y) T ray 2 (optional .
Pr int me dia s our ces an d speci fic ations 12 Print media Suppor ted print media sizes ✓ - indicates support ✕ - indicates no support T ra y 1 (250-she et tra y) T ray 2 (optional 250-she et dr.
Choosi ng the r ight prin t media 13 Print media Choosi ng the righ t print me di a Selectin g the right paper or other media reduces pr inting pr oblems . F or best print quali ty , try a sample of th e paper or othe r media you are considering bef ore b uying large quantities .
Choosi ng the r ight prin t media 14 Print media Preprint e d forms and letterhe ad Use papers printed wi th heat- res istant ink s designed f or use in x erog r aphic copi ers . The ink m ust be abl e to withstand temperatur es up to 200°C (392°F) without melting or relea sing hazardous emissions .
Choosi ng the r ight prin t media 15 Print media T ran sp arenci es Y ou can f eed transparencies fr om the stan dard 250-sheet tra y or the multipurpose feede r . Do not load tr ansparencies in the optional 250 -shee t or 500-sheet dra wer . • Use transpa rencies designed specifi cal ly for lase r pr inters .
Choosi ng the r ight prin t media 16 Print media En velo pes Y ou can load up to 10 env elopes in the mu lt ipur pose f eeder . • Use en velope s made from 75–105 g / m 2 (20–28 lb) bond pape r .
Choosi ng the r ight prin t media 17 Print media Labels Y our printer can print on many la bels designed f or use with laser printer s. How ev er , vin yl labels are not supported.
Stor ing pr in t medi a 18 Print media Card stoc k Card stoc k is single pl y , and has a large arr ay of proper ties, suc h as the orientatio n of paper fiber s and te xture , that can si gnificantly affe ct th e print quali ty . Y ou may only print card stoc k from the multipurpose feeder .
Pre v enting jams 19 Print media Pre v enting jams By careful ly selecting appropr iate print media and l oading it properly , yo u should be ab le to a voi d most jams. If you do e xperience a jam, see Clearing jams f or i n st r u ctio n s. The f ollowing hint s can hel p you a vo id ja m s: • Use only recommended print media.
Loadi ng tra ys 20 Print media Loadi ng tr ays Y our printer has two standar d sources, t he 250-sheet tr a y (standar d tra y) and the m ultipur pose f eeder . F or more inf or mation, see Loading and using the mul tipurpose feeder . Loa d the print media y ou use f or the majo r i ty of y our print jobs i n the standard 250- sheet tra y .
Loadi ng tra ys 21 Print media 3 Press down on the metal plate until it loc ks i nto place. 4 Locate the tabs on both of t he guides . Ta b Ta b.
Loadi ng tra ys 22 Print media 5 Squeeze the l ength guide tab and the length gu ide together , and then sl ide the guide t o the back of the tr ay . 6 Squeeze the width guide tab and the wid th gui de toget her , and then slide the guide all the wa y to t he right.
Loadi ng tra ys 23 Print media 8 Place the stac k of print media against the left side of the tr a y and insert it under the metal stop . Make s ure the print media fit s easi ly under the metal stop an d is not bent or wrinkled. Do not rais e the metal stop or f orce print media under it.
Loadi ng tra ys 24 Print media 10 Squeeze the l ength guide tab and the length gu ide together , and then sl ide the guide t o the edge of t he print media. Note: Slid ing the guides too t ightly against the print m edia may cause misf eeds. 11 Inse r t the tray .
Loadi ng tra ys 25 Print media Loading print media over 90 g/m 2 (24 lb) When you are loa ding pr int media ov er 90 g/m 2 (24 lb) (b ut no greater than 105 g/m 2 [28 lb]) in the standard tra y or opt ional 250-sheet tray , the tra y’ s media dial must be set to posi tion 2.
Loadi ng tra ys 26 Print media Loadin g the op tion al 50 0-sh ee t tray The optional 500- sheet tra y only accepts paper . It has a special co ver at the bac k of the tra y to protect l egal size paper from e xposure to dust. T o load p aper in the tr ay: 1 Remov e the tr a y complet e l y .
Loadi ng tra ys 27 Print media 3 Press down on the metal plate until it loc ks i nto place. 4 Locate the tabs on both of t he guides . Ta b Ta b.
Loadi ng tra ys 28 Print media 5 Squeeze the l ength guide tab and the length gu ide together , and then sl ide the guide t o the back of the tr ay . 6 Squeeze the width guide tab and the wid th gui de toget her , and then slide the guide all the wa y to t he right.
Loadi ng tra ys 29 Print media 8 Place the stac k of paper against the left side of the tr ay and inser t it under the metal stop . Make s ure the paper fi t s easily under the metal stop and i s not bent or wrinkled. Do not r aise the metal stop or f orce paper under it.
Loadi ng tra ys 30 Print media 10 Squeeze the l ength guide tab and the length gu ide together , and then sl ide the guide t o the edge of t he paper . Note: Slid ing the guides too t ightly against the paper may ca use misfe eds. 11 Close the co ver .
Loadin g and usin g the mul tipur pose f eeder 31 Print media Loading and using the m ultipur pose feeder Y our printer has a m ultipur pose f eeder that hol ds sev eral si zes and ty pes of pr int media. I t is located on the front of y our pr inter and can be closed when y ou are not using it.
Loadin g and usin g the mul tipur pose f eeder 32 Print media Opening the m ultipurpose fee d er 1 Open the multi purpose f eeder door . 2 Pull the e xtension out.
Loadin g and usin g the mul tipur pose f eeder 33 Print media 3 Gently press do wn on the r idge. The e xtension unf olds. 4 Guide the exten sion down gen tly so the mul tipurpose f eeder is e xtended f ully .
Loadin g and usin g the mul tipur pose f eeder 34 Print media Loadin g the multipu rpos e feeder See Print media sour ce specifications f or inf ormation on sizes and types of print media y ou can load in the multipurpose f eeder . 1 Slide t he width guide al l the w ay to the right.
Loadin g and usin g the mul tipur pose f eeder 35 Print media • Hold tra nsparencies by the edges and f an them to pre vent f eeding f ailures . Note: A v oid to uchi ng the print side of the tr anspar encies . Be careful not to scr atch t hem. • F an en v elopes bac k and f or th to loosen them.
Loadin g and usin g the mul tipur pose f eeder 36 Print media 4 Load the p r int media. • Load paper, car d stock, and labels with th e recommended print side f ace up and t he top edge going in fir st . • Load lett erhead with the logo f ace up and th e top edge entering fi rst.
Loadin g and usin g the mul tipur pose f eeder 37 Print media • Load tr ansparencies with the r ecommended p r int side f ace up and the top edge going in first . Warning: Ne ve r use env elopes with clasps , snaps, windo ws, coated linin gs, or self-sti c k adhesiv es.
Loadin g and usin g the mul tipur pose f eeder 38 Print media 5 Slide the print media i n as f ar as it will go without damagi ng the print media. 6 Slide t he width guide t o the left unt il it lightl y touches the edge of the stac k. Make sur e the print media fits loose ly and is not bent or wr inkled.
Using th e stan dard ou tpu t bin 39 Print media Using the stand a rd output bin The standar d output bin holds 250 sheets of print media. The printer automatically s ends print jobs t o the standard out put bin. Pr int jobs coll ate fa ce do wn in this bin.
Using the rear outpu t bin 40 Print media Using the rear outp ut bin The printer automatical ly sends print jobs to the rear output bin when you open it. The rear output bin re ver se col lates (pages 4, 3, 2, 1) print jobs f ace up . The rear output bin holds 20 sheets of paper .
Using the rear outpu t bin 41 Print media T o use the rear output bi n: 1 Grasp the tab as sho wn. 2 Pull the d oor down..
Using the rear outpu t bin 42 Print media 3 Pull the e xtensi on str aight out using the tab . 4 Close the rear out put bi n door when you finish using it .
Clear ing ja ms 43 Print media Clearing jams By careful ly selecting print media and loading it properly , y ou should be able to a v oid most jams. If jams occur frequently , see Prevent ing jams . Note: T o clear the Pape r Jam error message , you mus t remov e all jammed pr int media from the entire paper pat h and then press Go .
Clear ing ja ms 44 Print media 200 / 20 1 P ape r Jam, Re move Car tri d ge Since the jam ma y occur fa r ther back in the printer behin d the print car tr idge area, y ou m a y need to reach in farther to remo ve t he jam. 1 Open the upper front door .
Clear ing ja ms 45 Print media • If onl y a small por tion of t he paper i s visibl e, gently pull the jam st raight out and then up . Note: If the print media resist s , stop pulling and access it from the rea r output bin door . See 202 P aper Jam, Open Rear Door to continue .
Clear ing ja ms 46 Print media 202 Pa per Jam , Open Rear Do or When this message is displ a y ed, a jam can occur in one of two places: • If th e pr int media j ams befor e completely e xitin g into the standa rd output bi n, see Exiting to the standar d output bi n .
Clear ing ja ms 47 Print media Before reaching the standard output bin The print media j ams befor e reaching the st andard output bin. 1 Open the rear output bi n door .
Clear ing ja ms 48 Print media • If an end of the j am is v i sible , pull i t straight out. 3 Close the rear out put bi n door by pushing it in the middl e under th e tab .
Clear ing ja ms 49 Print media 23x Paper Jam (d uplex ja ms) Print media can j am under the printer and abov e T ray 1 when the duple x fun ction is in use. The printer can typi cally determine the locat ion of a duple x j am, but oc casionally i t cannot.
Clear ing ja ms 50 Print media 23x P ap er Jam, Remove T ra y1, Pull Down Lever At Printer Rear 1 Open the rear door and cle ar a n y jams . If y ou ar e unab l e to c lear t he jam fr om here , conti nue with step 2 . 2 Pull T ray 1 completely out. 3 Look und er the bac k of t he pr inter on th e r ight side to locate a g reen le ver .
Clear ing ja ms 51 Print media 23x P ap er Jam, Check Duplex This message appears only when the printer i s uncertain about the location of the duple x jam. T o clear this type of jam: 1 Pull T ray 1 completely out. 2 Look under the printer on the left side to locate a gree n le ver .
Clear ing ja ms 52 Print media 8 Push do wn on the le v er . 9 Gently pul l the jam to ward y ou. 10 Inse r t the tray . Note: Mak e sure the metal plate at the bott om of the tr ay i s loc ked dow n.
Clear ing ja ms 53 Print media 24x Pa p er Jam , Check T ray <x> Print media is jammed in the a r ea under the print car tridge, b ut the ja m is not visible . 1 Pull the s pecified tr ay out . 2 Pull t he jam str aight out. 3 Inse r t the tray .
Clear ing ja ms 54 Print media Jams inside a tray after clearing the metal stop Sometimes print media j ams as it releas es from under the metal s top , b ut it has not compl etely e xited the tr ay . This can occur in any of the tra ys . Y ou need to chec k each tr ay .
Clear ing ja ms 55 Print media 250 Pa per Jam , Check MP Feede r Pull t he jam str aight out..
Printing tasks 56 3 Printing tasks Sending a prin t job Printing from a Window s en vir onmen t 1 Load print media. (See Loading tra ys or Loading and using the m ultipurpose feeder .) 2 F rom you r software applicat ion, open the file y ou w ant to pr int.
Duple xing a print job (two -sided printing ) 57 Printing tasks Duple xing a print job (two -sided printing) Duple x printing (or two-sided printi ng) lets y ou pr int on both s i des of a she et of paper . For paper siz es that are acceptabl e f or duple x printing, see Duple x unit speci fications .
Duple xing a print job (two -sided printing ) 58 Printing tasks Using Dup lex Bind Printing on both sides of the paper re duces printi ng cost s. When you sel ect duple x bind pr intin g in the printer driv er or Duple x Bind in t he Finishing Menu on the oper ator panel, y ou must sele ct either long edge or shor t edge binding.
Cance ling a print j ob 59 Printing tasks Canceling a prin t job Fr om the printer op erator pa nel If the job y ou want to cancel i s p rinti ng, and Busy appears on the displa y: 1 Press Me nu until y ou see J ob Menu , and then press Select . 2 Press Me nu until y ou see C ancel J ob , and then press Select .
Linking tr a ys 60 Printing tasks Linking tra ys If y ou use the same siz e and type of print media in two or more sources (st andard tra y , optional t ra y , and the m ultipur pose f eeder), the aut omatic tra y linki ng f eature is enabled.
Underst and in g fonts 61 4 Under standing fonts Y our printer has resident f onts stored permanently in its memory . Diff erent f onts ma y be av ai lable in PCL and P ostScript emulati ons .
Sca l able fonts 62 Understanding fonts Scalable fonts Y our printer suppor ts the f ol lowing scalab le fon ts. Suppor ted fonts P ostScript fo nt names PCL f ont names Alber tusMT Alber tus Med ium .
Sca l able fonts 63 Understanding fonts CG Omeg a Bold Ital ic Garamond-A ntiqua Garamond Anti qua Garamond -Halb f e tt Garamond H albfett Garamond -Kursiv Garamond Kursiv Garamond -KursivHalbfett Ga.
Sca l able fonts 64 Understanding fonts LetterG othic- Bold Lett er G othic Bo ld LetterGoth ic-Bol dSlanted Mar igold Mar igol d NewCentur ySch lbk-Rom an Centur y School book Roman NewCentur ySch lb.
PCL bi tm ap ped f o nts 65 Understanding fonts PCL bi tmapped fonts Y our printer suppor ts the fol lowing PCL bitmapped f onts: • Line Printer 16 • POSTNET Bar Code PCL symbol sets Y our printer suppor ts the fo l lowing PCL symbol sets .
PCL symbol sets 66 Understanding fonts Symbol IS O 21: Ge rm an ISO 8859-1 5 Latin 9 PC-8 B ulgar ia n PC-855 C yr ill ic Roman- 9 PC-8 Dan ish/Nor wegian (437N ) P C -857 L atin 5 (T ur kish ) Roman .
Under sta ndi n g the op er ator panel 67 5 Under standing the operator panel Y ou can change most printer settings from y our softwar e appli cation or printer driver . Settings you change fr om the applicat ion or printer driv er apply only to the job you are pre par ing to send to the printer .
Using the operat or panel 68 Understanding the operator panel Using the opera tor pan el The printer oper ator panel has a 2-line b y 16-character liqui d cr ystal di spla y (LCD), fiv e but tons , and one indicato r light that flashes when the printer is proc essi ng a job indicated b y the Busy message.
Using the operat or panel 69 Understanding the operator panel The f ollowing inf ormation describes the functions of each b utton. If y our printer i s configured as a network printer a vailab le to a number of users , it i s possible that Menus Disab led appears on the displ a y when y ou press Menu from the Ready st ate.
Using t he operato r panel to ch ange printer setti ngs 70 Understanding the operator panel Using the o p erator panel to ch ang e printer set tings F rom the operator panel, you can sel ect menu items and associat ed v al ues to pr int your jobs success fully .
Menus Disab le d 71 Understanding the operator panel When y ou select a n ew setti ng from the oper ator panel, t he asterisk mov es ne xt to t he selected setting to identif y it as the current us er def ault. User def aults are the settings y ou select f or diff erent printer functi ons and store in printer memor y .
Using the printer m enus 72 Understanding the operator panel Using the pri nter me nus Select a menu or menu item f or more details . Pa p e r M e n u P ape r Source P ape r Size P aper T y pe Custom .
Using the printer m enus 73 Understanding the operator panel Pa p e r M e n u Use the P aper Menu to define the print media loaded in each tr a y and the def ault source and output bin. Note: V alues marked by an a sterisk (*) are t he fact or y def ault settings .
Using the printer m enus 74 Understanding the operator panel Pa p e r Loading T o prop er ly handl e prepr inte d paper loa ded in a tray , whether the job is a du plex ed job or a single -s i ded job. 1 Select a p aper type. Note: If a user -define d name is av ail able, it is displayed instead of Custo m <x> Loa ding.
Using the printer m enus 75 Understanding the operator panel Pa p e r S i z e T o identi fy the d efault paper size for each pap er sourc e. F o r tra ys with au tomatic s ize sensi ng, only t he value dete cted by the har dware is di splayed. 1 Select a p aper sou rce.
Using the printer m enus 76 Understanding the operator panel Pa p e r Te x t u r e T o identi fy the t e x ture of th e pape r loaded in a s pecif ic sourc e and to ensure t hat characte rs pr int cl earl y . Use Paper T exture in connec tion with the Paper T ype an d P ap er Weight menu items.
Using the printer m enus 77 Understanding the operator panel P aper T ype T o i dentify the typ e of pap er instal led in each p aper so urce. Use this menu ite m to: • Optimi ze prin t qualit y for the speci fied pa per . • Select paper sources throug h your software applicati on by selec ting type and si ze.
Using the printer m enus 78 Understanding the operator panel Pa p e r W eight T o identify the relati v e weigh t of the paper loa ded in a speci fic sour ce and e nsure th at the toner ad heres p roper ly to th e pri nted pa ge. 1 Select a p aper type.
Using the printer m enus 79 Understanding the operator panel Finishing Menu Use the Finishing Menu t o define how the printer deli vers the printed output.
Using the printer m enus 80 Understanding the operator panel Multipag e Border T o pr int a b order a round each page image when using Multipag e Print. None* Does not prin t a borde r around each page ima ge. Solid Pr in ts a soli d lin e border around each page ima ge.
Using the printer m enus 81 Understanding the operator panel Utilities Menu Use the Ut ilities Men u to print a v ariety of listi ngs relating t o av ailabl e printer resources , printer setting s, and print j obs. Other menu items let you se t up printer hardw are and troub leshoot pr inter prob lems.
Using the printer m enus 82 Understanding the operator panel Factory Defaults T o retur n your pr inter s ettings t o the factor y default values. Re store • All me nu items are retu r ned to the factor y default values ex c e p t : – Display Language.
Using the printer m enus 83 Understanding the operator panel Job Menu The Job Menu is only a vaila ble when the printer is busy pr ocessing or pr inting a job , when a printer message is displa ye d, or when the pr inter is in He x T race mode . Press Menu to open the J ob Menu.
Using the printer m enus 84 Understanding the operator panel Held Jobs T o p rin t Reser v e Pr int, R epeat Pr int, or V eri fy Pr int job s stored in pri nte r memor y . Print All Jobs Pr in ts all held job s. Print A Job Pr ints the speci fied hel d job .
Using the printer m enus 85 Understanding the operator panel Quali ty Men u Use the Quality Menu to change printer sett ings affe cting the quality of printed character s and images . Note: V alues marked by an a sterisk (*) are t he fact or y def ault settings .
Using the printer m enus 86 Understanding the operator panel Setup Menu Use the Setup Menu to confi gure a variety of printer f eatures . Menu item Purpose Va l u e s Alarm Control T o est ablish whether th e pri nter sounds an ala r m when th e pr inter requir es operato r inter vention.
Using the printer m enus 87 Understanding the operator panel Download Ta r g e t T o s pecify the storage loca tion for downloade d resourc es. Stor ing download ed resou rces in flash m emor y or on a ha rd disk is per man ent sto rage rather tha n the temporar y storage tha t RAM provides.
Using the printer m enus 88 Understanding the operator panel Po w e r S a v e r T o spe cify the amo unt of ti me (in minutes) the pri nter waits afte r a job is prin ted before it goes into a reduce d power state. Disa bled This value doe s not a ppear unl ess Energy Conser ve is set to Off.
Using the printer m enus 89 Understanding the operator panel Printer Language T o establish the def ault pr int er language used to communic ate data fro m the comp uter t o the pri nter . Note: Setting a pri nter lan guage as the de f a ult doe s not pre vent a software app lica tion fr om se nding pri nt job s that use the oth er language.
Using the printer m enus 90 Understanding the operator panel PCL Emul Menu Use the PCL Emul Menu t o change printer sett ings that only affect jobs using the PCL emulation printer language . Note: V alues marked by an a sterisk (*) are t he fact or y def ault settings .
Using the printer m enus 91 Understanding the operator panel Lines per Pag e T o d eter min e the numbe r of lin es that pr int on each pa ge. 1...255 T he pr inter s ets the am ount of space between each l ine (ver ti cal line s pacing) based on the Lines per P a ge, P ape r Siz e, an d Or ienta tion menu it ems.
Using the printer m enus 92 Understanding the operator panel Tr a y Renumber Note: T o c onfigu re your printe r to wor k with pr inte r dr ivers or applic ations th at use d ifferent source a ssignme nts for the pap er trays. 1 Select a p aper sou rce.
Using the printer m enus 93 Understanding the operator panel P ostScript Menu Use the P ostScript Menu t o change printer sett ings that only af fect jobs usi ng the P ostScript emulati on pr inter language . Note: V alues marked by an a sterisk (*) are t he fact or y def ault settings .
Using the printer m enus 94 Understanding the operator panel PPDS Menu Use the PPDS Men u to change print er settings that only aff ect jobs using t he PPDS emulation printer language . Note: V alues marked by an a sterisk (*) are t he fact or y def ault settings .
Using the printer m enus 95 Understanding the operator panel Characte r Set T o dete rm ine whi ch code page to use to print PP DS job s. 1 The stand ard code pages ar e use d. 2* The ad dresses from V alue 1 change to repre sent characte rs and sy mbols us ed in non-US Englis h lan guages.
Using the printer m enus 96 Understanding the operator panel P arallel Me nu Use the P arallel Menu to change printer setti ngs affect ing jobs sent to the printer through a parall el por t (either St d P arallel o r P arallel Opt <x>). Note: V alues marked by an a sterisk (*) are t he fact or y def ault settings .
Using the printer m enus 97 Understanding the operator panel Pa r a l le l Buffer T o c onfigure the size of the parall el input buffer . Note: Changing this menu i tem automati cally r esets th e pri nter .
Using the printer m enus 98 Understanding the operator panel Network Menu Use the Network Menu t o change printer set tings af f ecting jobs sent to the printer t hroug h a netw ork por t (either St andard Network or Netw ork Opt <x>). Note: V alues marked by an a sterisk (*) are t he fact or y def ault settings .
Using the printer m enus 99 Understanding the operator panel NPA Mode T o sp ecify whet her the prin ter perform s the spe cial pr ocessi ng requir ed for bidirec tiona l communic ation, following th e conv e ntions de fined i n the Network Pr inting Allian ce (N P A ) Protocol .
Using the printer m enus 100 Understanding the operator panel USB M enu Use the USB M enu to ch ange printer settings affect ing a Univ ersal Serial Bus ( USB) por t (USB Option <x>). Note: V alues marked by an a sterisk (*) are t he fact or y def ault settings .
Using the printer m enus 101 Understanding the operator panel Help M enu Use the Hel p Menu to f i nd additional information a va i lable abo ut your pr inter .
Unde rstanding the printer message s 102 6 Under standing the printer messages The printer opera tor panel displa ys messages describing the curren t state of the printer and indicat es po ssi ble printer prob lems you must resol ve .
Unde rstanding the printer message s 103 Understanding the printer mes sages Close Door The upper front doo r is ope n or t he toner c ar tr idge is no t install ed. • Close the upper fr ont do or . • Install the pr int c ar tr idg e. Deactivating PP DS The pr inter i s deacti v a ting P PDS emulation.
Unde rstanding the printer message s 104 Understanding the printer mes sages Held Jobs may be lost The pri nter memo r y is too full to continue p rocess ing pr int jobs.
Unde rstanding the printer message s 105 Understanding the printer mes sages Load Manual <x > T he pr inter i s tr yin g to feed paper from the mult ipur po se feeder , w hich it detects is em pty . • Load pap er of t he size and t ype reques ted in the se cond lin e of the displ ay in the speci fied tr ay .
Unde rstanding the printer message s 106 Understanding the printer mes sages Printing Quality T est Pa g e s T he pr inter i s formatti ng and prin ting the Pr int Quality T es t, which cons ists of 4 pages. Page 1 contains a mixtur e of graphics and t e x t, page s 2 an d 3 contain only graphics, and pa ge 4 is a blank page.
Unde rstanding the printer message s 107 Understanding the printer mes sages Resetting the Printer The pri nter is re setting to the curren t default settings.
Unde rstanding the printer message s 108 Understanding the printer mes sages 32 Unsupported Print Cartridge An unsu ppor ted pr int c ar tr i dge is insta lled.
Unde rstanding the printer message s 109 Understanding the printer mes sages 37 Insuf ficient Memo ry The pr inter m emor y is full and canno t continue p roce ssing cur rent pr in t jobs. •P r e s s Go to clear the me ssage an d continue t he curr ent pr int j ob .
Unde rstanding the printer message s 110 Understanding the printer mes sages 50 PPDS Font Err or The PP DS inter p reter has encounter ed a font error or t he pr inter has recei ved inv al id PPDS download font data. •P r e s s Go to cl ear the me ssag e and continue p r inting .
Unde rstanding the printer message s 111 Understanding the printer mes sages 56 Standard USB P or t Disa bled Data has bee n sent to the pr inte r through a USB por t, but the USB por t is di sabled . •P r e s s Go to clea r the message. The printer di scards an y data receiv ed through the USB po r t.
Softw are and netwo r k tasks 112 7 Software and netw ork tasks Section Pa g e Printing the men u s ettings and netw ork setup pages 113 Printing the Print Quality T e st Pa g es 114 Printing a direct.
Pr inti ng th e menu set tin gs and net work setu p pag es 113 Software and n etwork tasks Printing the men u settings and netw ork setup pages The menu setti ngs page shows cur rent settings (user def ault settings ) for t he men us , a list of instal led options , and a v ai lab le printer memory .
Printing the Print Quality T e st P ages 114 Software and n etwork tasks Printing the Print Quality T est P ages T o help i solate print qualit y problems , pr int the Print Q uality T est P ages: Note: The test pages must be printed on letter , legal, or A4 paper .
Printin g a director y list 115 Software and n etwork tasks Printing a director y list A directory listing sho w s all the res ources stored in flash memor y or on the hard disk. T o pr int a listin g: 1 Make sure the printer is on and the Ready message appears.
Pr in tin g a conf id ent ial job 116 Software and n etwork tasks Entering a personal iden tificat i on number (PIN) When you sele ct Confidential Job from the Job Menu , the foll owing prompt appears.
Using Mar kVisio n to manage t he printer 117 Software and n etwork tasks Using MarkVision to mana g e the printer T o underst and how MarkVision can help you manage the printer , re fer to the driv ers CD .
Supplies and ma intenance inf o r mation 118 8 Supplies and maintenance inf ormation Maintaining the printer P eriodically , y ou need to repl ace the print car tr idge and clean t he pr inter to maint ain optimum print quality . See Changing th e print cartridge and Cleaning t he printer f or mo re in for m atio n .
Deter minin g the status of supp lies 119 Supplies and maintenance in form ation Determining the status o f supplies The printer uses the second li ne of the displa y to aler t you to an y supply or maintenance items that need replaci ng. Ho we ver , the pr inter can only displ a y inf ormation about one item at a time.
Con ser ving sup pl ies 120 Supplies and maintenance in form ation Conser ving supplies Conser ving suppli es lowers printing costs . Se v eral settings i n y our application soft ware or on the displa y let y ou conserve toner and paper: Suppl y Setting What th e setting d oes For more i nformation, see .
Orde r i ng sup plies 121 Supplies and maintenance in form ation Ordering su ppli es T o order suppli es , contact the place where y ou bought your printer f or more inf ormation. Or dering a print cartridge When the 88 Toner Low m essage appears , you should orde r a ne w print car tr idge.
Storin g the print car tridge 122 Supplies and maintenance in form ation Storing the print car tridge Store t he pr int cartr idge in t he original pac kaging until y ou are ready to install i t. Do not st ore the print ca r tr idge in: • T emperatur es greater than 40°C (104°F).
Chang ing the print ca r tridge 123 Supplies and maintenance in form ation Changi ng the pri nt ca r tri dg e Note: The manuf acturer does not recommend that y ou use pr int car tridges from a third- par ty refiller . Print quality and printer re liability canno t be guaranteed if you do .
Chang ing the print ca r tridge 124 Supplies and maintenance in form ation Cleaning t he prin ter Using a clean, li nt -free cloth, gently cl ean the shade d areas b y wiping to ward the front of th e printer . Warning: Do not touch the tr ansf er roller or the plasti c sensors.
Chang ing the print ca r tridge 125 Supplies and maintenance in form ation 2 Hold the print car tridge by the handle and gently shak e it side-to- si de to distrib u te the toner .
Chang ing the print ca r tridge 126 Supplies and maintenance in form ation 3 Hold the print car tridge by the handle and in ser t it into the printer: a Align the tabs on each si de of the cartri dge with the slots on each side of the print car tridge cradle .
Replac ing t he charg e roll 127 Supplies and maintenance in form ation Replacing the char g e r oll Order a new char ge roll kit when toner f og or backgr ound shadi ng appears on pr inted pages. See Order ing supplies for inf or mation on ordering a charge roll.
Replac ing t he charg e roll 128 Supplies and maintenance in form ation 7 Gently r otate the charge rol l between y our fingers and pull it to t he right to remo v e it fr om the left t ab .
Replac ing t he charg e roll 129 Supplies and maintenance in form ation 9 Remov e the new charge ro ll from its packag i ng. Warning: Do not remo ve the wrapp er from the charge roll until you ha ve instal led it. T ouching the cylinder part without the wrapper contami nates the charge roll and aff ects printing.
Replac ing t he charg e roll 130 Supplies and maintenance in form ation 11 Push the right side of the charge roll up int o the tab with the arro w label until i t snaps int o place . Note: Y ou ma y need to hold the upper front door still while inser ting the charge roll int o the right side.
Replac ing t he charg e roll 131 Supplies and maintenance in form ation 12 Remov e the charge roll wrap per by pulli ng it off the roller and out of the printer . 13 Reinstal l the print car tridge and close t he front door . 14 Plug the printer pow er cord into a properly grounded electrical outlet.
Removing op tio ns 132 Supplies and maintenance in form ation Remo ving option s Removing the printe r from an optional dr awer Y ou can remov e the printer from a 250-sheet dr a wer and/or the 500-sheet dra wer using the same method. 1 T urn the printer po wer off.
Removing op tio ns 133 Supplies and maintenance in form ation Remo ving opti onal printe r memory or firmwar e card s These instructions can help y ou remov e optional printer memor y or firmware cards . Note: Y ou will need a #2 Phillips screwdriver f or t his procedure.
Removing op tio ns 134 Supplies and maintenance in form ation 5 Swing the side cov er a wa y from the printer , and then s l ide the co ver t oward the back of the printer to r em ov e it. 6 Loosen the fiv e scre ws on the shield, b ut do not remo v e them completely .
Removing op tio ns 135 Supplies and maintenance in form ation Removing an optional memory ca r d Complete the f ollow i ng steps to remov e an optional printer memor y card. Warning: Optiona l mem or y cards are easily damag ed by st ati c electricity .
Removing op tio ns 136 Supplies and maintenance in form ation Removing an optional firmware card Warning: Optiona l fi rmware car ds are easi ly damaged b y static elec tricity . T ouch something metal on the printer bef ore you touch an optional fi r mware card.
Removing op tio ns 137 Supplies and maintenance in form ation Reinstalling the shield 1 Align the fi v e ke yholes with fiv e scre w s on the syst em board.
Removing op tio ns 138 Supplies and maintenance in form ation Reattaching the side cover 1 Align t he three tabs on the back of the side co ver wi th the slots on t he printer . 2 Align the tabs on the bot tom of th e side cov er with the slot s at bott om of the printer .
Removing op tio ns 139 Supplies and maintenance in form ation 3 Press the side co v er fi r mly into plac e, making sur e that the two tabs are in place , and that the ridge on top of the side cov er aligns with the ridge on the printer . 4 Close the upper front door and multi purpose f eeder door .
Admini strat ion 140 9 Administration The f ollowing sect ions are for a network admi nistrator in char ge of the printe r . Section Pa g e Disabling the operator panel menu s 141 Restoring factory de.
Disab ling the ope rator pan el men us 141 Admin istrat ion Disabling th e operator panel men u s Since many peopl e coul d be using the printer , an administr ator may choose to l ock the menus to keep others from changi ng menu sett i ngs from the oper ator panel.
Restoring f actor y def ault settings 142 Admin istrat ion Restoring factory default settings When you fi rst enter the printer men us from the operator panel , you ma y notice an aste ri sk (*) ne xt to a v alue in the men us. Thi s asterisk indi cates the f actory defaul t setting .
Usin g the Print and Hold function 143 Admin istrat ion Using the Print and Hold function When sending a job to the printer , y ou can specify in the driver that y ou want the printer to hold the job in memor y .
Usin g the Print and Hold function 144 Admin istrat ion Access ing he ld jo bs from the ope rat or pan el 1 T o access held jobs fr om the operator panel : • If th e p r inter is Busy , pres s Menu and the Job Menu appears . • If th e p r inter is Ready , contin ue to step 2.
Usin g the Print and Hold function 145 Admin istrat ion Repeat Print If y ou send a Repeat Print job , the printer prints all reques ted copi es of the job and stores th e job in memor y so you can print additiona l copies later . Y ou can print additional copi es as long as the job remains st ored in memor y .
Usin g the Print and Hold function 146 Admin istrat ion Confid ential jobs When you send a job to the printer , you can enter a personal ident i fication number (PIN) from the driv er .
T rou bleshoot ing 147 10 T r oubleshooting Solving basic prin ter pr oblems Sometimes printer prob lems are very easy to solv e. When you ha ve a prob lem, first mak e sure that: • If a message is displa yed on t he operator pane l, see Understanding the print er messages .
Solving di sp la y p roblems 148 Troublesh ooting Solving di spla y pr oblems Pr oblem Action Operator panel di splays only diamond s or is blank. • T ur n the pr inter off, w ait about 10 seconds, an d tur n the pr inter o n. • Performi ng Self Test appears on the operato r panel.
Solvi ng pr int ing pro blems 149 Troublesh ooting Solving prin ting pr ob lems Pr oblem Solutio n The prin ter prints slo wly when Best quality is cho sen in the pr inter dri v e r . The hi gher the q uality you select , the sl ower the pr in t job will pr int.
Solvi ng pr int ing pro blems 150 Troublesh ooting Pr int med ia mi sfeeds or multipl e feeds occur . • Make sure t he pr int med ia you are us ing meets the s pecific ations for your printer. S ee P rint med ia sources and s pecific ations for mo re inf ormatio n.
Solvi ng pr int ing pro blems 151 Troublesh ooting The pr int m edia fails to f eed from tra y 1 (stand ard tray). • Remove the pri nt media a nd fan it. • Make sure T ra y 1 is selecte d from the pr in ter dr iver or on the operator panel. • Do not ov e rfill th e tray .
Solvi ng pr int ing pro blems 152 Troublesh ooting T urning on Re duce d Cur l mode If print media i s curled once i t e xit s the printer , Reduced Curl mode can be tu r ned on to hel p alle vi ate the prob lem.
Solving pr int qual ity problems 153 Troublesh ooting Solving prin t quality pr oblems Y ou ma y be ab le to corr ect many print qua lity prob lems b y replaci ng a supply or m aintenance item that has reached the end of its intended l ife .
Solving pr int qual ity problems 154 Troublesh ooting V er tic al or hori zontal str eaks appear on the p age. • The toner may be low . Remove the pr int ca r tr id ge. T o uti lize the remain ing ton er , s hake the car tr idge g ently , and then r einsta ll it.
Solving pr int qual ity problems 155 Troublesh ooting F aint imag es or r epetit ive spots appear on the p age. • T ry a dif f ere nt type of pr int med ia. Pr int media d esigned f o r copie rs provides the best q uality . • Repla ce the used pr in t car tri dge with a new one.
Solving pr int qual ity problems 156 Troublesh ooting P ages are blank. • The pr int ca r trid ge may be out of tone r or defective . Repla ce the used car tr idge with a new one. See Changing the print cartridge fo r instructi ons. • Y ou may hav e a software error .
Solvi ng option pr oblems 157 Troublesh ooting Solvin g option prob l ems Pr int qua lity is poor on the sec ond side of a duplex print job . In the P ap er Menu, cha nge the P aper T exture to Rough. Pr int qua lity is poor when usin g 24# paper with a high co tton content ( rough p aper).
Solvi ng networ k pr inti ng pr oblem s 158 Troublesh ooting Solving netw ork printing pr oblems Solving oth er pr oblems Contac ting service When you call for printer service, be prepared to describe the prob lem you are e xperiencing or the error message on the dis play .
Notices 159 Notices T radema rks Lexmark and MarkVision are tradema rks of Lexmark Inter national, Inc., registered in the United States and/or o ther countr ies. PictureGrade is a trademar k of Lexmark In ternational, Inc . PCL® is a registered trademark of the Hewlett-P ackard Company .
Notices 160 Licensi ng not ice The printer r esident software contains: • Software de v eloped and c opyrighted by Le xm ark • Lexmark modified soft ware licensed under the pr ovisions of the GNU General Pub lic License v ersion 2 and the GNU Lesser General Public License v ersion 2.
Notices 161 The United Kingdom T elecommun i cations Act 1984 This apparatus is appro ved under the approv al number NS/G/1234/ J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom.
162 Inde x A A4 Width ( PCL Emul Menu) 90 Advanced Status (Par allel Menu) 96 Alarm Control (Setup Menu) 86 alarms error messages 86 setting 86 toner 89 authoriz ed supplies dealer s 118 Auto Continue.
163 Index binding 58, 79 enabling 79 Duplex (Finishi ng M enu) 79 Duplex Bind 58 Duplex Bind (Fin ishing Menu) 79 duplex pr inting def inition 57 from multipur pose feeder 57 from tray s 57 selecting .
164 Index parallel 96 USB 100 J jagged charact ers 155 Jam Recovery (Setup Menu) 87 jams avoiding 19 clearing 43 clearing, paper path 43 messages 102 preventing 19 See paper jams job 143 canceling 83 .
165 Index 53 Unformatted Fl ash 110 55 Unsupported Flash in Slo t X 110 56 Standard USB Port Disabled 111 58 Too Many Fl ash Options 111 80 Scheduled Maint enance 111 88 Toner Low 111 900–999 Servic.
166 Index NPA Mode (Parallel Menu) 96 NPA Mode (USB Menu) 100 NPA mode, setting network port 99 parallel por t 96 USB port 1 00 numbers, oper ator panel 69 numerical val ues, selecting 69 O operator p.
167 Index MAC Binary PS 96 NPA Mode 96 Parallel Buffer 97 Parallel Mode 2 97 PCL SmartSwitch 97 Protocol 98 PS SmartSwitch 97 Parallel Mode 2 (Paral lel M enu) 97 parallel port configuri ng bidirec t .
168 Index from Windows 56 print me dia card stock dimensions supporte d 10 guidelines letterhead 14 letter head, prin ting 14 loading multipu rpose feeder 34 loading optional 250-sheet tray 20 loading.
169 Index toner smudges 153 uneven edges 155 unexpected charact ers print 156 vertical or horizontal st reaks 154 white streaks on paper 154 print qual it y, adjusting PictureGrade 8 5 print r esoluti.
170 Index unexpected c haracters print 156 vertic al or horizontal str eaks 154 white st reaks on pap er 154 printing problems incorrec t characters 149 incorrec t print media type 150 job not print i.
171 Index A5 12 B5 envelop e 12 C5 envelop e 12 DL envelop e 12 executive 12 folio 1 2 JIS B5 12 legal 1 2 letter 12 statement 12 universal 12 source, wrong 150 specifi c ations duplex unit 10 print m.
172 Index printing problems, solving incorrec t characters 149 incorrec t print media type 150 job not print i ng 149 misfeeds 150 missing or damaged parts 150 multiple f eeds 150 multiple s heets fee.
Readers’ Comments — W e’d Like to Hear from Yo u Infoprint 1422 User ’ s Guide Publication No. G510-2921-00 Overall, how satisfied are you with the information in this book? V ery Satisfied Sa.
Readers’ Comments — We’d Like to Hear from Yo u G510-2921-00 G510-2921-00 Cut or Fold Along Line Cut or Fold Along Line Fold and T ape Please do not staple Fold and T ape Fold and T ape Please do not staple Fold and T ape NO POST AGE NECESSARY IF MAILED IN THE UNITED ST A TES BUSINESS REPL Y MAIL FIRST -CLASS MAIL PERMIT NO.
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Part Number: 75P6513 Printed in USA G510-2921-00 (1P) P/N: 75P6513.
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