JAIメーカーTMC-4200GEの使用説明書/サービス説明書
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10394 Rev . A See the Possibilities Operation Manual TM/TMC-4200GE Pr ogressive Scan Cameras.
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Page iii Notice The material contained in this manu al consists of information that is pro prietary to JAI Inc., and may only be used by th e pur- chasers of the product.
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Page v T able of Content s T abl e of Contents 1 Software Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1 Scope of the Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.2 Related Documents .
Page vi T able of Contents 6 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 6.1 Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 6.1.1 Before Installing Dual -T ap AccuPiXEL S eries Camera-Control Sof tware .
Page vii T able of Content s 9.3.2 Programmable Exposure-Continuous Mode . . . . . . . . . . . . . . . . . . . . . . . . . 64 9.3.3 Asynchronous No Shutter Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 9.3.4 Asynchronous Programmable Exposure Mode .
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Page ix List of Figures List of Figur es FIGURE 1. Scanning for Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 FIGURE 2. Intel Pro Install Choi ces . . . . . . . . . . . . . . . . . . . . . . .
Page x List of Figures FIGURE 48. Please contact JAI Inc. for passw ord access. The password allows access to the EEPROM to rewrite factory default settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 FIGURE 49. 12-Pin Conn ector Pinouts .
Page xi List of T ables List of T ables T ABLE 1. Hirose Connector , Pin Ass ignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 T ABLE 2. GPIO Look-Up T able Input Labels . . . . . . . . . . . . . . . . . . . . . . . . .
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Page 1 TM-4200GE Sof tware Sof tware Introduction TM-4200GE Sof tware Operation Manual 1 Sof tware Introduction 1.1 Scope of the Document This manual describes how to access and use features of the JAI Gigabit Ethernet camera, the TM- 4200GE.
Page 2 TM-4200GE Sof tware Sof tware Introduction Note: Refer to the section on time -outs and packets in the Cam2Ne t User ’ s Manual for mor e information on packet size s for point-to-poi nt and networ ked applications.
Page 3 TM-4200GE Sof tware Sof tware Introduction FIGURE 1. Scanning for Drivers 4. The Driver Installation T ool dialog box appears with a listing of all NIC cards on the system. 5. Right click on the net driver desire d for the camera. If th e driver is an Intel Pro a high perform ance option is available for install.
Page 4 TM-4200GE Sof tware Sof tware Introduction 3. Click the Change or Remove button as shown in Figure 3 on page 4. FIGURE 3. Change and Remove Buttons 1.4.4 Quick-S t art Use the following quick-start process when the Camera Interface Appl ication is installed on your PC.
Page 5 TM-4200GE Sof tware Sof tware Introduction FIGURE 5. Select Camera Window 5. Go to the Acquisition tab and click S tart . An image stream should appear . 6. Click on the Configu r e button at the bo ttom of the Coyote screen, and open the GigE Camera Soft- war e dialog box.
Page 6 TM-4200GE Sof tware Connectors 2 Connectors The camera has two sockets, as shown in Figure 6 below: • 12-pin Hirose for power , trigger , RS-232 communication and TTL I/O. • RJ-45 for Gigabit Ethernet. FIGURE 6. TM-4200GE Back Panel Co nnectors These connectors are described in Section 2.
Page 7 TM-4200GE Sof tware Connectors FIGURE 7. HR10A-10R-12P 2.2 Ethernet The GigE socket, marked on the camera’ s back panel as GigE , is a standard RJ-45 Ethernet socket. Use at least cat5e UTP cables (Cat6 cables are preferred). If you wish to connect the camera directly to a PC, you must use a cross-over cable.
Page 8 TM-4200GE Sof tware Configuring t he TM-4200GE Ca mera 3 Configuring the TM-4200GE Camera The configuration of the GigE camera consists of two parts: • The imager configuration ( CCD and cont.
Page 9 TM-4200GE Sof tware Configuring the TM-4200GE Camera T o use the integrated GigE camer a software, follow these steps: 1. Start the Camera Interface Application (th is is the Coyote application used above). The dialog box shown in Figure 9 appears.
Page 10 TM-4200GE Sof tware Configuring t he TM-4200GE Ca mera 3.2 Configuring the Imager T o configure the TM-4200 GE ’ s imager, use the integrated GigE cam era software that is part of the Cam2Net Camera Interface Application. Y ou can also use the dual-tap AccuPi XEL GigE control tool, but that will not update any internal grabber settings.
Page 1 1 TM-4200GE Sof tware Configuring the TM-4200GE Camera 3.2.1 GUI Features Y ou can control the following camera functions using the integrated camera software.
Page 12 TM-4200GE Sof tware Configuring t he TM-4200GE Ca mera FIGURE 12. Advanced Confi guration - Po rt Communicatio n 3.4.2 Exposure Control In Exposure Control, under the GigE Camera softwa re tab, shown in Figure 13, you can specify the shutter mode and set the shutter speed and direct shutter val ues.
Page 13 TM-4200GE Sof tware Configuring the TM-4200GE Camera Shutter Mode The exposure control has two different settings. Se lect the desired setting using the drop dow n list box shown in Figure 14.
Page 14 TM-4200GE Sof tware Configuring t he TM-4200GE Ca mera 3.4.3 Scan Mode The TM-4200GE camera has full and partial scan mode s as shown in Figure 16. The partial scan area allows you to select the different scan lines. When the scan ar ea starts from an od d line, for a color camera, an offset of 1 is added in the vertical direction.
Page 15 TM-4200GE Sof tware Configuring the TM-4200GE Camera FIGURE 17. Programmable Scan Set Dialog Box. Enter the total number of lines desired in the scan insi de the Lines box and click the Apply button.The small dialog box pro vides a visual representation of the new scan size.
Page 16 TM-4200GE Sof tware Configuring t he TM-4200GE Ca mera 3.4.6 Gain Settings 3.4.6 (a ) Gain The Gain Settings control box, shown in Figure , all ows you to change the Gain value from 0 to 4095. T o change the value, either click on the up or down button beside the current setting or enter the value directly into the t ext box.
Page 17 TM-4200GE Sof tware Configuring the TM-4200GE Camera FIGURE 19. Offset Leve l. 3.4.8 Look-Up T able The look-up table (LUT) control, shown in Figure 20, allows you to change two knee point values. FIGURE 20. Look-Up T able Enter X 1 , Y 1 , X 2 , Y 2 values directly to adjust the knee curv e.
Page 18 TM-4200GE Sof tware Configuring t he TM-4200GE Ca mera FIGURE 21. Memory Pa ges T o reset memory page 1 to the factory default setti ngs, load memory page 0 and save those settings to memory page 1. Page 0 is password-protected and you cannot write to it.
Page 19 TM-4200GE Sof tware Configuring the TM-4200GE Camera 3.4.13 Save/Restore Settings to Y our Hard Disk T o save your current settings into th e XML file, go to the main menu, select “File” and click on Save As . The XML file saves all your conf igurations such as grabber settings, pulse generator , GPIO and language settings.
Page 20 TM-4200GE Sof tware Configuring t he TM-4200GE Ca mera 3.4.15 Main Menu: “Option” 3.4.15 (a) T est Pattern The Grabber Settings tabbed dialog box has a check box to enable the test pattern that is internally generated by the integrated camera software.
Page 21 TM-4200GE Sof tware Signal Handling 4 Signal Handling This section briefly describes th e signal handling of the GE cameras in the following sectio ns: • See “Camera Inputs” on page 21 .
Page 22 TM-4200GE Sof tware Signal Handli ng FIGURE 23. GE Camera GPIO Control Block Inputs I0 th rough I7 can b e either external or intern al inputs to the look-up table. The outputs are used by the imager part of the GE camera. The HD and VD signals can be passed through, bypassing the GPIO look up table.
Page 23 TM-4200GE Sof tware Signal Handling FIGURE 24. GPIO Look-Up T able Q0 = I 4.
Page 24 TM-4200GE Sof tware Signal Handli ng FIGURE 25. The GPIO Configuration 4.4 GPIO Label T able T able 2 shows which GPIO inputs carry the different signals. The t op line for each label contains the default signal . T ABLE 2. GPIO Look-Up T a ble Input La bels Input Label Signal Description I0 TTL_IN(EXT_TRIG) TTL-input 0.
Page 25 TM-4200GE Sof tware Signal Handling T able 3 shows which output labels carry the out put signals. T ABLE 3. GPIO Look-Up T able Output Labels 4.5 Pulse Generators The TM-4200GE camera has four independentl y progra mmable pulse generators. Th ese generators can run as either periodic or triggered.
Page 26 TM-4200GE Sof tware Signal Handli ng Granularity = 1 Now check the Periodic option and change the camera settings to Async 9. This triggers the camera, based on the pulse width set in the Pulse Generator page. Be careful with the pulse generator ’ s GPIO input and output polarity .
Page 27 TM-4200GE Sof tware GigE Series Camera Serial Commands 5 GigE Series Camera Serial Commands Y ou can control the GigE series cam eras by serial command either using RS-232 or Camera Link. The Start character is always “:” a nd the End character is always <CR> (return).
Page 28 TM-4200GE Sof tware GigE Series Camera Serial Commands Command Parameter End of Cmd Ack. Response Description Lookup T able :LINR <cr> :o<cr> Set linear table :GM45 <cr> :o<cr> Set gamma .
Page 29 TM-4200GE Sof tware GigE Series Camera Serial Commands T ABLE 5. Command Responses Command Parameter End of Cmd Ack. Response Description Miscellaneous :DUL= X <cr> :o<cr> Single T.
Page 30 TM-4200GE Sof tware GigE Series Camera Serial Commands Bit 2 Shutter 2 0000=Async no shutte r 0001 - 1000=Asyn c preset shut ters 1-8 Bit 3 Shutter 3 1001=PWC 1010=PIV Fixed Exposure 101 1=PIV.
January 31, 2007 Dual-T ap TM-4200GE AccuPiXEL Series Camera-Control Sof tware Dual-T ap TM-4200GE AccuPiXEL Series Camera-Contr ol Softwar e Operation Manual TM-4200GE seri es. 6 Introduction The Dual-T ap AccuPiXEL software offered for the TM-4200GE is camera control softwar e.
Page 32 Dual-T ap TM-4200GE AccuPiXEL Series Camera-Control Software Introduction 6.1 Sof tware Inst allation Following are the instructio ns to install the Dual-T ap AccuPiXEL series camer a-control software on a PC. 6.1.1 Before Inst alling Dual-T ap AccuPiXEL Series Camera-Control Sof tware Please note the following requirements.
Page 33 Dual-T ap TM-4200GE AccuPiXEL Series Camera-Control Software Introduction FIGURE 28. AccuPIXel Setup screen 6.1.3 Uninst alling the Sof tware T o uninstall the Dual-T ap AccuPi XEL series camera-control software from th e control panel, follow the steps below .
Page 34 Dual-T ap TM-4200GE AccuPiXEL Series Camera-Control Sof twa re Introduction FIGURE 29. The “Add or Remove Progra ms” utility can uninstall older software.
Page 35 Dual-T ap TM-4200GE AccuPiXEL Series Camera-Control Software Introduction 6.4 GUI Features The following is a list of camera functions that PC serial comma nds can control. The Dual-T ap AccuPiXEL series Camera Link cam eras use differential serial co mmunication through the Camera Link connector on the rear panel of the camera.
Page 36 Dual-T ap TM-4200GE AccuPiXEL Series Camera-Control Sof twa re Introduction 6.5 Operating The Control Sof tware 6.5.1 Exposure Control The TM-4200GE exposure control allows you to select Continuous or Trigger modes using the appropriate option button.
Page 37 Dual-T ap TM-4200GE AccuPiXEL Series Camera-Control Software Introduction FIGURE 33. T rigge r mode uses a manual or sensor command to open and close the shutter .
Page 38 Dual-T ap TM-4200GE AccuPiXEL Series Camera-Control Sof twa re Introduction 6.5.1 (c) Scan Area Changing the scan area affects the im age resolution.
Page 39 Dual-T ap TM-4200GE AccuPiXEL Series Camera-Control Software Introduction FIGURE 37. Click the Apply button once the desire d scan is programmed. 6.5.2 Gain Control 6.5.2 (a) Gain Gain controls th e brightness of an image. If the g ain number is increased, (fo r example, 1000 to 2000) the image becomes brighter .
Page 40 Dual-T ap TM-4200GE AccuPiXEL Series Camera-Control Sof twa re Introduction FIGURE 39. The R Auto Offset box is checked only while the command is being set by the camera. T ap Selection: The TM-4200GE is capable of Dual-T ap or Single-T ap operation.
Page 41 Dual-T ap TM-4200GE AccuPiXEL Series Camera-Control Software Introduction FIGURE 43. Image Pre-Processing is act ivated by checking “Enable Blemis h Compensatio n”. 6.5.5 LUT (Look-Up T able) The Knee Control box allows you to set your own knee value to each LUT .
Page 42 Dual-T ap TM-4200GE AccuPiXEL Series Camera-Control Sof twa re Introduction The Gamma.45 option is designed to cause the camera to gather light for a resu lt very similar to what the human eye sees. The heavie r curved blue line represents the Gamma.
Page 43 Dual-T ap TM-4200GE AccuPiXEL Series Camera-Control Software Introduction 6.5.6 Main Menu: “Option” 6.5.6 (a) Password FIGURE 48. Please cont act JAI Inc. for p assword acce ss. The pa ssword allows access to the EEPROM to rewrite factory default settings.
Page 44 Dual-T ap TM-4200GE AccuPiXEL Series Camera-Control Sof twa re Introduction.
Page 45 TM-4200GE Hardware Hardware Introduction TM-4200GE Hardware Operation Manual 7 Hardware Introduction 7.1 Product Description The JAI Inc. TM-4200GE series 1 is a Gigabit Ethernet output , high-resolution progressive scan CCD camera.
Page 46 TM-4200GE Hardware Hardware Introduction 7.2 Features • Small size and light weight The printed circuit boards in the TM-4200GE have been arranged to create modular electronics, giving the camera flexibility .
Page 47 TM-4200GE Hardware Inst allation 8 Inst allation The following instructions are pro vided to help you to set up your camera. W e su ggest that you read through these in structions before y ou unpack and set up the camera system. 8.1 Getting St arted 8.
Page 48 TM-4200GE Hardware Inst allation 8.2 Camera Setup 8.2.1 Heat Dissipation The TM-4200GE is a compact 2k by 2k camera. Since all the electronics have been packed in a compact package, the outer case of the camera can become hot due to heat dissipation.
Page 49 TM-4200GE Hardware Inst allation 8.2.2 (b) Ethernet Connector The GigE socket, marked on the camera’ s back panel as GigE , is a standard RJ-45 Ethernet socket as shown in Figure 50. FIGURE 50. GigE Ethernet Connector Use at least cat5e UTP cables (cat6 cables are preferred).
Page 50 TM-4200GE Hardware Inst allation 8.2.3 (b) JAI Inc . Power Ca bles If you are using JAI Inc. power cables such as the 12P -02S, please refer to the 12-pin connector pin-out diagram below . The cable pin-out diagram is shown in Figure 51. The color- coded leads use Gray for Ground and Y ellow for +12V .
Page 51 TM-4200GE Hardware Inst allation 8.2.4 Att aching the Camera Len s The TM-4200GE camera accepts 1.2-inch or lar ger format size C-m ount lenses. T o attach the C-mount lens 1 to the camera, carefully engage the threads and rota te the lens clockwise until it firmly seats on the mounting ring.
Page 52 TM-4200GE Hardware Operation 9 Operation 9.1 Progressive Scanning Standard TV -system scanning is 525 lines interlace s canning as specified in th e RS-170 protocol. Every other horizontal line (odd lines and even lines) is s canned at a 60Hz rate per field, and the scanning is completed with two fields (one fr ame) at 30Hz rate.
Page 53 TM-4200GE Hardware Operation 9.1.2 Programmable Scan Area In Programmable Scan Area Mode, users can specify bot h the start point of the active scan area and the total active lines through the serial communication commands. The area se lected by users is transferred out line by line.
Page 54 TM-4200GE Hardware Operation FIGURE 53. Bayer 1 FIGURE 54. Bayer 2 9.1.3 Full Scan Area 2x2 Binning TM/TMC-4200 CL has a 2x2 binning of the full scan ar ea. In full scan 2x2 binning mode, pixel (i , j) includes all the information of pixel (2i-1, 2j-1), (2i- 1, 2j), (2i, 2j-1) and (2i, 2j) in normal full scan mode (where i, j=1 2, .
Page 55 TM-4200GE Hardware Operation FIGURE 55. 2x2 Binning 9.1.4 Sub-sampling Digit al Zoom TM/TMC-4200CL has four sub-sampling digital zoom modes:1 x, 2x, 3x, and 4x. Effective pixels in these modes are 512(H) x 1024(V). In 1x mode, the out put video u ses all the pixels in the center 512 (H) x 512(V) of the CCD sensor .
Page 56 TM-4200GE Hardware Operation FIGURE 56. Sub-sampling Digit al Zoom FIGURE 57. Sub-sampling Digit al Zoom 2 x.
Page 57 TM-4200GE Hardware Operation FIGURE 58. Sub-sampling Digit al Zoom 3x.
Page 58 TM-4200GE Hardware Operation FIGURE 59. Sub-sampling Digit al Zoom 4x T ABLE 7. Scan Area St art Point s 9.2 Bayer Color Filter (Color V ersions) JAI Inc. AccuPiXEL series colo r cameras are high-resolution, high-speed progressive scan CCD cameras.
Page 59 TM-4200GE Hardware Operation 9.2.1 Color Filter Array JAI Inc. AccuPiXEL cameras use Baye r CF A (color filter array) as their standard prim ary color filter . This filter provides the most popular color inter polation supported by numerous software suppliers.
Page 60 TM-4200GE Hardware Operation 9.2.3 St arting Pixel Configuration All manufacturers produce id entical Bayer CF As, but there are slight differ ences between the CCDs produced by different manufacturer s.
Page 61 TM-4200GE Hardware Operation FIGURE 62. Example of TMC-4200GE (Same as TM-4200GE) 9.2.5 Camera Functions AccuPiXEL color cameras perform all functions the same way as monochrome cameras. However, because of color characteristics, the LUT (Look-up T able) is different.
Page 62 TM-4200GE Hardware Operation 9.2.6 Timing Chart FIGURE 63. TM-4200GE T iming Chart Scan Mode AB C D U T Z tB dual single 1300 2392 1300 2392 1300 2392 1300 2392 1300 2392 728 1274 1924 3016 tC.
Page 63 TM-4200GE Hardware Operation 9.2.7 Interpolation Sof tware The color interpolation can be performed in the fr ame grabber or by using the host computer ’ s CPU. Most major frame grabbers with pr ocessing capability provide tools fo r color interpolation.
Page 64 TM-4200GE Hardware Operation 9.3.1 Preset Shutter T ABLE 8. Electronic Preset Shutter 9.3.2 Programmable Exposure-Continuous Mode The exposure time of TM/TMC-4200CL can be specifi ed from one video line to a maximum of one frame using the serial co mmunication commands in the Cont inuous Mode.
Page 65 TM-4200GE Hardware Operation FIGURE 64. External T rigger Timing. 9.3.4 Asynchronous Programmable Exposure Mode In Asynchronous Programmable Exposure Mode, when an external trigger is applied, the exposure starts after one discharge s ignal (Vsub), which happen s after the trigger ’ s active edge is off.
Page 66 TM-4200GE Hardware Operation FIGURE 65. Asynchronous Programmable Extern al T rigge r 9.3.5 Pulse Widt h Control Mode In Pulse W idth Control (PWC) Mode, the exposure time is controlled by the external trigger . When an external trigger is applied, one discharge signal (Vsub) is generated right after the active edge of the trigger .
Page 67 TM-4200GE Hardware Operation FIGURE 66. Pulse Width Control T rigger 9.3.6 Particle Imaging V elocimetry Fixed Exposure Mode In Particle Imaging V elocimetry (PIV) Fixed Exposure Mode, when an external trigger is applied, the first time exposure start s the same as PWC m ode do es.
Page 68 TM-4200GE Hardware Operation 9.3.7 PWC PIV Mode The PWC PIV is based on PIV Fixed Exposure. In this mode, t he first time exposure is control led by the pulse width of the external trigger, which is similar to PWC mode. The real exposure time of the first image is equal to the pulse width of the external tri gger .
Page 69 TM-4200GE Hardware Operation 9.4 Dynamic Range Control FIGURE 69. Output and Blooming The typical interline transfer CCD has fixed noise levels based on dark current (thermal or KT noise), pattern noise, and the operating clock speed. In general, the level of the 20 MHz pixel clock CCD at room temperature is around 20 to 50 electrons.
Page 70 TM-4200GE Hardware Operation 9.5 External Sync and Pixel Locking The TM-4200CL accepts an external sync of standard HD and VD at TTL level for general locking to a system sync and clock. The freq uency requirement is as follows: Full Progressive Scan: fHD = 30.
Page 71 TM-4200GE Hardware Operation FIGURE 71. Digit al Dat a Output Order for Config uration FIGURE 72. Field Video T iming--Cont inuous Mode T ABLE 10.
Page 72 TM-4200GE Hardware Operation T ABLE 1 1. External HD Locking and External VD Reset T ABLE 12. Async Reset Note: s1=1 s2=3 s3=7 s4=15 s5=30 s6=61 s7=122 s8=245 s9=PW Scan Area Pixel Clock Horizontal External HD Locking Timing (pixels) V ertical V ertical VD Reset Timing (lines) Freq.
Page 73 TM-4200GE Hardware T roubleshooting 10 T roubleshooting 10.1 Problems and Solutions Following are troublesh ooting tips for common problems. In general, the pro blems listed in this section are solved by following these instructions. If there is no solution listed to th e problem you are encountering, contact a JAI In c.
Page 74 TM-4200GE Hardware T rou bleshooting 10.1.4 Symptom: V ideo does not Display Properly Remedies: Open the Coyote software and click on the Display heading.
Page 75 TM-4200GE Hardware Appendix 1 1 Appendix 1 1.1 Specifications T ABLE 13. TM-4200GE Camera Specifications T able Feature TM-4200GE Imager 1.2" progressive scan interline transfer CCD Active Ar ea 15.15mm x 15.15m m Active Pixels 2048 (H) x 2048 (V) Cell Size 7.
Page 76 TM-4200GE Hardware Appendix 1 1.1.1 TM-4200GE Physical Dimensions FIGURE 73. Physical Dimensions GigE POWER 25.4 [1.00] 1”– 32 50.8 [2.00] 25.4 [1.00] 18.0 [0.71] EFFECTIVE IMAGE AREA 50.8 [2.00] 7.0 [0.28] 84.6 [3.33] 22.0 [0.87] 1 1.0 [0.
Page 77 TM-4200GE Hardware Appendix 1 1.1.2 Spectral Response FIGURE 74. Spectra l Response 0.4 0.35 0.3 0.25 0.2 0.15 0.1 0.05 0 400 450 500 550 600 650 700 750 800 850 900 950 1000 Wavelength (nm) A.
Page 78 Appendix.
www.jai.com.
JAI Inc . 625 River Oaks Parkw ay San Jose, CA 95134 T el: 408-383-03 00 T el: 800-445-54 44 Fax: 408-383-0301 www.jai.com See the Possibilities 10394 Rev.
デバイスJAI TMC-4200GEの購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
JAI TMC-4200GEをまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはJAI TMC-4200GEの技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。JAI TMC-4200GEの取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。JAI TMC-4200GEで得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
JAI TMC-4200GEを既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はJAI TMC-4200GEの不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、JAI TMC-4200GEに関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちJAI TMC-4200GEデバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
