JVCメーカーBR-D95Uの使用説明書/サービス説明書
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VICTOR COMPANY OF JAPAN, LIMITED Printed in Japan SL96197-002 BR-D95U VIDEO CASSETTE RECORDER R is a registered trademark owned by VICTOR COMPANY OF JAPAN, LTD. is a registered trademark in Japan, the U.S.A., the U.K. and many other countries. © 2002 VICTOR COMPANY OF JAPAN, LIMITED INSTRUCTIONS For Customer Use: Enter below the Serial No.
2 1. Read all of these instructions. 2. Save these instructions for later use. 3. All warnings on the product and in the operating instructions should be adhered to. 4. Unplug this appliance system from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
4 SAFETY PRECAUTIONS ( FOR EUROPE AND AUSTRALIA ) Warning Notice FOR YOUR SAFETY (Australia) 1. Insert this plug only into effectively earthed three- pin power outlet. 2. If any doubt exists regarding the earthing, consult a qualified electrician. 3. Extension cord, if used, must be three-core correctly wired.
6 MAIN FEA TURES ● Do not record important material in the first two or three minutes of a tape. ● It may be unlawful to use any material recorded from TV broadcast programs or pre-recorded programs without the consent of the owner of copyright, except in cases where this material is recorded exclusively for personal use.
8 1 INTRODUCTION 1-1 OUTLINE This manual consists of the following sections. Section 1 INTRODUCTION Read this section carefully as it describes the precautions to be taken when operating this unit and the type of cassette to be used.
10 1-3 PRECAUTIONS 1 INTRODUCTION The BR-D95U incorporates highly sophisticated and complex technology. To ensure proper operation, be sure to take the following precautions. Condensation ● Do not use this unit immediately after moving it from a cold place to a warm place or after switching on a heater in a cold room.
12 2-1 FRONT P ANEL 2 CONTROLS, CONNECTORS AND DISPLA YS [POWER] switch When power is ON, the counter display is illuminated. Cassette loading slot S-VHS/VHS tapes cannot be used for either recording or playback. Counter display Usually displays tape time.
14 2-1 FRONT P ANEL 2 CONTROLS, CONNECTORS AND DISPLA YS LINE: Lights when composite video signal input (via rear panel's [COMPOSITE LINE IN] connector) is selected. CPN: Lights when component video signal input (via rear panel's [COMPONENT IN] connector) is selected.
16 2-1 FRONT P ANEL 2 CONTROLS, CONNECTORS AND DISPLA YS 䡲 [PAUSE/STILL] ● Engages the Pause mode when pressed during recording. Press the [PLAY] button to resume recording. ● Engages the Still mode when pressed in the Play, Search or Stop (Standby On/Off) modes.
18 2-2 SUB P ANEL The sub panel can be accessed by opening the operation panel. To open the operation panel, refer to the figure below. [TIME CODE] switches 䡲 [DF/NDF] drop frame/non-drop frame mode switch (NTSC only) ● To set the time code drop frame/non-drop frame.
20 2 CONTROLS, CONNECTORS AND DISPLA YS 2-3 REAR P ANEL IN C H1/2 C H1/2 C H3/4 C H3/4 OUT IN OUT 1 2 Y Y R-Y B-Y B-Y R-Y IN OUT OUT OFF ON 75 LINE1 LINE2 SUPER RS- 2 32C COMPOSITE LINE IN REF COMPONE.
22 M H F S CONDITION CTL P.READ AUTO OFF V.VAR REMOTE PB/EE 16:9 TC UB DF SERVO GEN CF AP 525 625 2-4 COUNTER DISPLA Y 2 CONTROLS, CONNECTORS AND DISPLA YS Indicator section [VCON] button * During swap editing, player information is shown only by the indicators in the section when the player is selected.
24 2-5 ON-SCREEN DISPLA Y 2 CONTROLS, CONNECTORS AND DISPLA YS Operation mode display in the Variable- motion mode Noiseless slow-motion playback is available at speeds of -1.0 to +1.0 times normal. ● Variable-motion playback at speeds outside this range (from -1.
26 IN C H1/ 2 C H1/2 C H3/ 4 C H3/4 OUT IN OUT 1 2 Y Y R-Y B-Y B-Y R-Y IN OUT OUT OFF ON 75 LINE1 LINE2 SUPER RS- 2 32C COMPOSITE LINE IN REF COMPONENT COMPOSITE REMOTE IN (9P) REMOTE OUT (9P) VIDEO C.
28 D95:525/625 SET+HOLD [ POWER OFF>525 00A:MENU SETTING SET+HOLD INITIAL 00B:DIRECT ACCESS SET+HOLD>ON 00C:USER PAGE SET+HOLD>INITIAL 00D:MENU LOCK SET+HOLD>OFF 002:OPERATION LOCK OFF 003.
30 4-2 VIDEO SIGNAL SYSTEM SELECTION This unit can be used with either the NTSC or PAL signal systems. The currently selected video signal system is indicated by the 525/625 indicator on the counter display. To change the video signal system, follow the steps below.
32 D95:525/625 00A:MENU SETTING SET+HOLD INITIAL 00B:DIRECT ACCESS SET+HOLD>ON 00C:USER PAGE SET+HOLD>INITIAL 00D:MENU LOCK SET+HOLD>OFF M H F S SET+HOLD [ POWER OFF>525 4-4 SA VING AND CA.
34 300: DIRECT EJECT ON 301:DIRECT SEARCH ON 302:BACK SPACE ON 307:PAUSE/STILL/STP TIME 311:AUTO PLAY OFF 300: DIRECT EJECT ON 301:DIRECT SEARCH ON 302:BACK SPACE ON 307:PAUSE/STILL/STP TIME 311:AUTO .
36 D95:525/625 SET+HOLD [ POWER OFF>525 00A:MENU SETTING SET+HOLD INITIAL 00B:DIRECT ACCESS SET+HOLD>ON 00C:USER PAGE SET+HOLD>INITIAL 00D:MENU LOCK SET+HOLD>OFF U01:(FOR USER) U02:(FOR USER) U03:(FOR USER) U04:(FOR USER) U05:(FOR USER) 601: V.
38 4 MENU SWITCH SETTING 4-8 RECORDING CURRENT ADJUSTMENT Thanks to this function, it is not necessary to adjust the recording current each time the tape is changed. When a tape with a different optimum recording current is used, this function allows you to take advantage of this tape’s performance.
40 5 MENU SWITCH SETTING DET AILS 5-1 MENU SWITCH LIST Gives the names and brief description of the menu switches. See reference pages for details Functions enclosed in are not available on the PAL system. Functional No Names Description Reference group Page SERVO 002 OPERATION LOCK Operation mode lock ON/OFF .
42 Functional No Names Description Reference group Page SYSTEM 381 JOG FEELENG (LOCAL) Selects jog dial operation response level ......................................................... 59 382 9 PIN ID 䡲 ---(1ST) Sets the first digit of the ID code .
44 5-2 MENU SWITCH SETTING CONTENT 5 MENU SWITCH SETTING DET AILS Menu SW On-screen Counter On-screen No. display display display 008p CAP LOCK (625) [0] [SW SEL] 12 FIELD 24 FIELD 38 FIELD 009 CAP RE-LOCKING [0] [ACCELERATION] DIR. 1 DECELERATION 104 CPN LEV.
46 5-2 MENU SWITCH SETTING CONTENT 5 MENU SWITCH SETTING DET AILS Menu SW On-screen Counter On-screen No. display display display 130 BLANKING WIDTH [0] [WIDE] 1 NARROW 133 LINE SETUP 0 OFF (525) [1] [ON] [ ] : Factory setting Selects whether or not setup should be added to composite signals (NTSC only).
48 Menu SW On-screen Counter On-screen No. display display display 144 EXTRA-L P1 SEL 00 10 (525) 11 21 145 EXTRA-L P2 SEL 12 22 (525) 18 273 146 EXTRA-L P3 SEL 28 283 (525) 29 284 147 EXTRA-L P4 SEL .
50 5-2 MENU SWITCH SETTING CONTENT 5 MENU SWITCH SETTING DET AILS Menu SW On-screen Counter On-screen No. display display display 149 VIDEO OUT [0] [NORMAL] SELECT 1 SYNC DELAY 2A ROLL 214 PB V.
52 Menu SW On-screen Counter On-screen No. display display display 223 CH3/4 OUT SEL [0] [MUTING] AT 2CH 1 CH1/CH2 224 AUDIO IN LEVEL 0 –6DB CH1 1 0DB 225 AUDIO IN LEVEL [2] [4DB] CH2 3 –20DB 226 .
54 Menu SW On-screen Counter On-screen No. display display display 253 CH1 REC SIGNAL 0 SILENCE SEL [1] [1 kHz SINE] 254 CH2 REC SIGNAL SEL 255 CH3 REC SIGNAL SEL 256 CH4 REC SIGNAL SEL 257 AUD REF.
56 Menu SW On-screen Counter On-screen No. display display display 320 PREROLL TIME 0 0SEC [5] [5SEC] 15 15SEC 323 PREROLL END 0 STANDBY-ON MODE [1] [STILL] 328 EDIT POINT 0 DISABLE CLEAR [1] [ENABLE].
58 Menu SW On-screen Counter On-screen No. display display display [ ] : Factory setting 5-2 MENU SWITCH SETTING CONTENT 5 MENU SWITCH SETTING DET AILS Switches ON a safety function to prevent accidental change of input router OFF : Disactivates this function.
60 5-2 MENU SWITCH SETTING CONTENT 5 MENU SWITCH SETTING DET AILS [ ] : Factory setting Item Setting Content Menu SW On-screen Counter On-screen No. display display display Selects whether or not the BR-D95U's built-in editor issues capstan bump commands for frame accurate swap editing.
62 5-2 MENU SWITCH SETTING CONTENT [ ] : Factory setting Menu SW On-screen Counter On-screen No. display display display 409 EXT [0] [LTC] REGEN TC 1 VITC 410 AUTO REGEN [0] [ASM+INS] MODE 1 ASM 2 INS.
64 5-2 MENU SWITCH SETTING CONTENT 5 MENU SWITCH SETTING DET AILS [ ] : Factory setting Menu SW On-screen Counter On-screen No. display display display 512 MUTING/ALARM [0] [OFF] MESSAGE 1 ON 513 EDIT ON 0 OFF SCREEN [1] [ON] 601 V.BLANK MASK 0 OFF [1] [ON] 2 ON WITH 0.
66 Two different sub modes are available in the Stop mode. Standby ON mode: The tape is loaded and the head drums are rotating, permitting quick start of operation when another mode is engaged. The [STANDBY] button is illuminated. Standby OFF mode: The tape is loaded but the drums are stationary.
68 7 RECORDING 7-1 PREP ARA TION FOR RECORDING POWER ON I OFF O M H F S REC MENU PLAY PAUSE/ STILL REW STOP FF EJECT PHONES CH1 CH2 CH3 CH4 REC PLAY PULL FOR VARIABLE TRACKING CH1 CH1 CH2 CH3 CH4/ TRA.
70 CH1 AUDIO INPUT VIDEO INPUT AUDIO MONITOR CH2 CH3 CH4 CH1 CH2 CH3 CH4 CH1 CH2 CH3 CH4 SIF SDI AES/EBU AUDIO INPUT / AUDIO MONITOR SELECT LINE CPN L ANALOG R CH1 CH2 CH3 CH4 7 RECORDING 7-3 AUDIO MONITOR OUTPUT SIGNAL SELECTION Select the audio to be output to the headphones jack or the rear panel [AUDIO MONITOR L/R] connectors.
72 CH1 CH2 CH3 CH4/ TRACKING OVER –60 –40 –30 –20 –10 0 dB dB OVER –60 –40 –30 –20 –10 0 dB dB OVER –60 –40 –30 –20 –10 0 dB dB OVER –60 –40 –30 –20 –10 0 dB dB.
74 7 RECORDING 7-6 DIGIT AL AUDIO SIGNAL INPUT/OUTPUT This unit does not execute emphasis recording. When digital audio signals containing emphasis information are input to this unit, this unit automatically de-emphasizes these signals before recording.
76 8-2 BASIC PLA YBACK OPERA TIONS 8 PLA YBACK 1. Turn the [POWER] switch “ON”. 2. Load the cassette. [ When the tape is loaded, the [STANDBY] button lights to indicate that the Standby ON mode has been engaged. * Be sure to use only DIGITAL S cassette tapes.
78 CH1 CH2 CH3 CH4/ TRACKING OVER –60 –40 –30 –20 –10 0 dB dB OVER –60 –40 –30 –20 –10 0 dB dB OVER –60 –40 –30 –20 –10 0 dB dB OVER –60 –40 –30 –20 –10 0 dB dB.
80 8-5 ERROR CORRECTION 8-6. AUDIO V . F ADE FUNCTION Major changes in waveforms during audio transitions may be heard as noise during playback. To reduce this noise, an Audio V. Fade function is provided. When this is operating, audio transitions are detected and the audio level is faded in a V shape during playback.
82 Notes ● Selecting modes in which Shuttle Search can be engaged. With menu switch No. 301 <DIRECT SEARCH> set to “OFF (0)”, Shuttle Search starts only when the [SEARCH] button is pressed. When set to “ON (0)”, Search can start from any mode except REC and REC Pause mode.
84 8 PLA YBACK 8-9 V ARIABLE SLOW PLA YBACK POWER ON I OFF O M H F S REC MENU PLAY PAUSE/ STILL REW STOP FF EJECT PHONES CH1 CH2 CH3 CH4 REC PLAY PULL FOR VARIABLE TRACKING CH1 CH1 CH2 CH3 CH4/ TRACKI.
86 8 PLA YBACK 8-11 FF , REW AND COUNTER MEMORY FUNCTIONS POWER ON I OFF O M H F S REC MENU PLAY PAUSE/ STILL REW STOP FF EJECT PHONES CH1 CH2 CH3 CH4 REC PLAY PULL FOR VARIABLE TRACKING CH1 CH1 CH2 C.
88 9-1 EXTRA LINE DA TA RECORDING/PLA YBACK 9 OTHER FUNCTIONS Extra line data playback The menu switches below are used to select whether or not the extra line information should be added to the video signal during playback, and if so, how it should be added.
90 9 OTHER FUNCTIONS More than one BR-D95U can be operated at the same time with one RS-422 serial remote controller. 9-pin remote connector RS-422 serial remote controller 9-pin remote cable First VC.
92 9-5 MUL TI CUE-UP FUNCTION In the Multi Cue-Up mode, up to 8 cue points can be specified and cued up. To engage the Multi Cue-Up mode, set menu switch No. 389 <MULTI CUE MODE> to “ON”. 9 OTHER FUNCTIONS 1. Engage the Multi Cue-Up mode. • Set menu switch No.
94 9-6 STRIPING REC Function 9 OTHER FUNCTIONS When preparing a tape for editing, you can use this function to record the video signals, time code and user bits set with the <STRIPING REC MENU> on the entire tape. Operation 1. If the [RECORDER] or [PLA YER] button is illuminated, press the button so that it goes off.
96 TCR 00:00:00:00 M H F S CONDITION TC UB To display selected time data on the counter display and the on-screen display during playback or recording. Set the COUNTER switch to TC or UB. • Set the counter to the Time Code Display mode with the [COUNTER] button.
98 10-2 TIME CODE INITIAL SETTING (PRESET) 10 HOW TO USE TIME CODE Procedure 1. Engage the Time Code Generator Preset mode. Press the [HOLD] button. [ The first digit on the counter display blinks. 2. Set the value for the blinking digit by turning the jog dial while pressing the [SEARCH] button.
100 10-3 TIME CODE RECORDING 10 HOW TO USE TIME CODE Front sub panel Notes ● Drop/Non-drop Frame mode selection (NTSC only) Automatically selected according to the mode of the received time code (Drop Frame or Non-drop Frame).
102 10-5 SUB TIME CODE RECORDING AND PLA YBACK 10 HOW TO USE TIME CODE Notes ● When menu switch No. 450 <SUB TC<VITC> REC> is set to “ON (1)” The sub time code is regenerated with the VITC signal superimposed on the video signal from the [VIDEO IN] connector.
104 11 EDITING 11-1 OUTLINE Two electronic editing modes are available: insert editing and assemble editing. Signals from a video camera, on- air signals and playback signals from another VCR can be used in either type of editing.
106 During playback During EE output TCG CF FLAG setting CF FLAG being recorded on tape OFF OFF information OFF information OFF information is recorded is output is output ON ON information ON informa.
108 ● Preparation of the recording (editing master) tape Assemble editing CTL signals must be recorded for a period exceeding the preroll time before the first edit IN point. Non-recorded tape • Record video signals such as a black picture from the built-in signal generator for a period exceeding the preroll time before the first edit IN point.
110 11 EDITING 11-3 SWAP EDITING STEP-4 preview editing If correction is not necessary, skip STEP-5 and advance to STEP-6. ● If a major correction is required, enter the edit point again in STEP-3. The previously entered edit point is automatically canceled.
112 [AUTO EDIT] button [ENTRY] button [IN] button [SHIFT] button Jog dial M H F S REC MENU PLAY PAUSE / STILL REW STOP FF EJECT SET HOLD PB PB/EE COUNTER UB CONDITION RESET VCON REMOTE TOP VIDEO AUDIO OTHERS ON SCREEN TIME CODE SERVO/SYS USER INSERT STAND BY PLAYER SEARCH VAR P.
114 11 EDITING 䡲 Motion memory function The motion memory function allows you to manually store the player’s playback speed data in memory. You can call up this data later for variable-motion editing.
116 Example of editing system configuration An example of a pre-read editing system is shown below. 11 EDITING 11-7 EDITING WITH THE PRE-READ FUNCTION ● Preview switcher Automatically switches the signal shown on the main monitor in conjunction with editing controller operation.
118 12 EDITING SYSTEM PHASE ADJUSTMENT 12-2 ADJUSTMENT Adjust the items shown on the counter or on screen display by pressing the front panel [VCON] button.
120 12 EDITING SYSTEM PHASE ADJUSTMENT Match (WFM: Inside reference sync signal) Player 1 Player 2 Video (H) phase (VID (H) PHASE) adjustment The video phase determines where a picture is located with respect to the sync signal. You can adjust this using the same waveform monitor used for system phase adjustment.
122 12-3 DUBBING LOOP FUNCTION 12 EDITING SYSTEM PHASE ADJUSTMENT The dubbing loop function allows you to effectively perform analog video signal adjustment. The dubbing loop function loops video signals and generates color bar signals from the built-in signal generator.
124 䡲 RS-232C specifications 9PIN D-SUB PIN No. Signal Operation Direction 2 RxD Reception data VCR p CPU 3 TxD Transmission data VCR [ CPU 4 DTR Data terminal ready VCR [ CPU 5 GND Signal ground 6 DSR Data set ready VCR p CPU Note: CPU means a controller such as a personal computer .
126 3F: Stop Key Basic/JVC-1 T able Stop 42: CueUp With Data Basic T able Execute CueUp to the desired point on the tape. The same as B2: CueUpWithData. • The VCR returns [01: Complete] after CueUp is complete. • When the specified point is not on the tape, the VCR returns [05: NotT arget].
128 B5: Fwd Shuttle Key Basic/JVC-1 T able Shuttle search playback in the forward direction. • Specify the Fwd Shuttle Mode. The speed is specified by the second byte. • Specify the adjustment speed. • The second TxD byte consists of numeric data and is expressed with “30”, “31”, “32” .
130 13-2 RS-232C Commands 13 RS-232C protocol TxD DB RxD 3* 3* 3* 3* 10H 1H 10M 1M 3* 3* 3* 3* 10S 1S 10F 1F TxD DA RxD 3* 3* 3* 3* 10H 1H 10M 1M 3* 3* 3* 3* 10S 1S 10F 1F TxD DE RxD 3* 3* 3* 3* 10H 1H 10M 1M 3* 3* 3* 3* 10S 1S 10F 1F TxD DD RxD ** ** ** ** TxD DC RxD ** ** ** ** 10H 1H 10M 1M DA: In Data Sense Basic T able Shows the set IN point.
132 13-2 RS-232C Commands 13 RS-232C protocol TxD E9 3* 3* 3* RxD 0A 0A 0A 0A TxD EB 3* RxD 0A 0A Fifth byte (DA TA3) 76 5 43 2 1 0 IS IS IS IS MON CF CF PB CH2 1 CH2 0 CH1 1 CH1 0 /IPT SW FLD /EE VID.
134 13-3 Speed/data correspondence table Data Speed Data Speed Data Speed 00-1D STILL 80 1.00 B8 7.50 1E-2C 0.03 81 1.04 B9 7.80 2D-3A 0.07 82 1.07 BA 8.00 3B-44 0.10 83 1.1 1 BB 8.40 45-4B 0.13 84 1.15 BC 8.70 4C-50 0.17 85 1.20 BD 9.00 51-56 0.20 86 1.
136 13-4 Contents of the sense commands 13 RS-232C protocol JVC Status (No. 4) Forth byte Bit Status Remarks Bit-7 TBC board The TBC board is installed. Always “1” Bit-6 TC board The TC board is installed. Always “1” Bit-5 DA3 Ins Lamp Audio-3 Insert editing mode is selected.
138 13-5 Menu switch setting information 13 RS-232C protocol Corresponding menu switches No. Menu switch name Setting Set value 340 SEARCH SPEED X32 0 X17 1 X6 3 367 EDIT OFF 0 INTERRUPTION ON 1 368 S.
140 VIDEO information-4 DA T A0 0C Corresponding menu switches No. Menu switch name Setting Set value 143 EXTRA LINE PB MUTING 0 AUTO 1 USER SETTING 3 144 EXTRA- L P1SEL 10 0 :: 22 12 273 18 :: 284 29 145 EXTRA- L P2SEL 10 0 :: 22 12 273 18 :: 284 29 VIDEO information-5 DA T A0 0D Corresponding menu switches No.
142 VIDEO information-12 DA T A0 1D Corresponding menu switches No. Menu switch name Setting Set value 148p IN VBLANK OFF 0 YCOMB (625) ON 1 AUDIO information-2 DA T A0 05 Corresponding menu switches No.
144 ON SCREEN information-2 DA T A0 83 Corresponding menu switches No. Menu switch name Setting Set value 504 INFORMA TION TIME 0 SELECT TIME + MODE 1 TIME + SUBTC 3 TIME + SUBTC 4 + MODE 512 MUTING/ALARM OFF 0 MESSAGE ON 1 513 EDIT ON SCREEN OFF 0 ON 1 TBC information-1 DA T A0 84 Corresponding menu switches No.
146 14 TROUBLESHOOTING 14-1 WARNINGS WITH INDICA TORS Warning On-screen display Warningcode information Behavior and actions to be taken code 41 1 CASSETTE EJECT Cassette does not come (AUTO OFF) FAILURE out in Eject. 56 1~ TAPE DEFECTIVE Tape defect.
148 15 APPENDIX SA-D95U Digital Interface Board Install in the BR-D95U. This is used to input and output video and audio digital signals. Precautions ● Do not use screws 8 mm or longer to secure the rack mount adapter and slide rail inner members to the VCR, as doing so may damage the printed circuit boards inside the VCR.
150 16 SPECIFICA TIONS 䢇 General Format Type D-9 (Digital S) Tape width 12.65 mm Tape speed 57.737 mm/sec. (525), 57.795 mm/s (625) Signal format NTSC standard (525), PAL standard (625) Dimensions 429 mm (W) x 189 mm (H) x 569 mm (D) (16-15/16" x 7-1/2" x 22-7/16") Weight Approx.
デバイスJVC BR-D95Uの購入後に（又は購入する前であっても）重要なポイントは、説明書をよく読むことです。その単純な理由はいくつかあります：
JVC BR-D95Uをまだ購入していないなら、この製品の基本情報を理解する良い機会です。まずは上にある説明書の最初のページをご覧ください。そこにはJVC BR-D95Uの技術情報の概要が記載されているはずです。デバイスがあなたのニーズを満たすかどうかは、ここで確認しましょう。JVC BR-D95Uの取扱説明書の次のページをよく読むことにより、製品の全機能やその取り扱いに関する情報を知ることができます。JVC BR-D95Uで得られた情報は、きっとあなたの購入の決断を手助けしてくれることでしょう。
JVC BR-D95Uを既にお持ちだが、まだ読んでいない場合は、上記の理由によりそれを行うべきです。そうすることにより機能を適切に使用しているか、又はJVC BR-D95Uの不適切な取り扱いによりその寿命を短くする危険を犯していないかどうかを知ることができます。
ですが、ユーザガイドが果たす重要な役割の一つは、JVC BR-D95Uに関する問題の解決を支援することです。そこにはほとんどの場合、トラブルシューティング、すなわちJVC BR-D95Uデバイスで最もよく起こりうる故障・不良とそれらの対処法についてのアドバイスを見つけることができるはずです。たとえ問題を解決できなかった場合でも、説明書にはカスタマー・サービスセンター又は最寄りのサービスセンターへの問い合わせ先等、次の対処法についての指示があるはずです。
