LG ElectronicsメーカーIPLDK CRSの使用説明書/サービス説明書
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IPLDK CRS Installation and User Guide ISSUE 1.0A.
IPLDK Call Recording System Issue 1.0A - 2 - 1. INTROD UCTIO N ................................................... ...................................................... 5 1.1 OVERVIEW...................................................................
IPLDK Call Recording System Issue 1.0A - 3 - Disk Information ............................................................................................................... ..............45 Support multi-language......................................
IPLDK Call Recording System Issue 1.0A - 4 - Details for Changes Version Date Details Notes 1.0A 2004-05-19 First Created.
IPLDK Call Recording System Issue 1.0A - 5 - 1. INTRODUCTION 1.1 OVER VIEW - Call Recording System is the program that enables you to re co rd the messages on the phone. - You connect the USB cable to Keyset(LDP-7024 D(LD)) and deskto p computer in this System.
IPLDK Call Recording System Issue 1.0A - 6 - - Enables you to send other peop le the file as an e-mail att ach ment. - Enables you to import address book from Outlook Express and Microsoft Excel - Enables you to export p hone book and address b ook to Microsof t Excel.
IPLDK Call Recording System Issue 1.0A - 7 - 3. PROGRAM SETUP 3.1APPLICA TION SETUP - You click Setup.exe after the movement to Direct ory with Appl ication install program. - Call Recording System needs DAO Versio n 3.5. - If you click the Yes(Y) bu tton, DAO files are installed.
IPLDK Call Recording System Issue 1.0A - 8 - - If you click the No(N) but ton, DAO files are not installe d..
IPLDK Call Recording System Issue 1.0A - 9 - - Click the Next button aft er entering your name and compan y na me. - If database is a lready existed, the messag e above is displaye d. - If you use previo us database, click th e Yes (Y) button. - Or if you use new database, click the No (N) button.
IPLDK Call Recording System Issue 1.0A - 10 - - Click the Install button to begin the installat ion..
IPLDK Call Recording System Issue 1.0A - 11 - - The window for Installat ion Complete is displayed. - Click the Finish butt on to complete the insta llation.
IPLDK Call Recording System Issue 1.0A - 12 - 3.2 DAO SETUP - Don't cancel setup duri ng installation process. - This program will ins tall the module necessary fo r using the database.
IPLDK Call Recording System Issue 1.0A - 13 - - This is the window DAO successfully installed..
IPLDK Call Recording System Issue 1.0A - 14 - 3.3 USB MODULE (LDP-7 024D, LDP-7024LD) SETUP - When USB cable is connecte d to the computer, automatically the window above is displayed. - To install the driver, sele ct the Install f rom a list or spec ific location [Advanced] but ton, and then click the Next button.
IPLDK Call Recording System Issue 1.0A - 15 - - Select the Search for t he best driver in these locations butt on, and then select the Inclu de the location in th e search check box. - If you click the Browse b utton, the window below is displayed. - Select WinXpUSBDrv file under Micr osoft Windows XP, and t hen click the Next button.
IPLDK Call Recording System Issue 1.0A - 16 - [USB Driver Find] - After USB Driver Setup is complet ed, - Select the Universal Se rial bus controllers in the Device Manager Control panel.
IPLDK Call Recording System Issue 1.0A - 17 - 3.4 USB MODULE (LDP-7 024D, LDP-7024LD) UPDA TE - Select the Universal Se rial bus controllers in the Device Manager control panel, and then find the LG LDP-7024D(LD) item. -After that, click Right Mouse Button, and then select the Prop erties item.
IPLDK Call Recording System Issue 1.0A - 18 - - Click the Update Driver button in the LG LDP-7024D(LD) USB Properties. - The remaining feature is the same as the one described in the 3.
IPLDK Call Recording System Issue 1.0A - 19 - 4. MAIN FEATURE DESCRIPTION 4.1 Main scr een Menu and Toolbar : Entir e features are available in the Menu Ba r. Also, frequently used features are available in the Toolbar. There are Backup but ton, E-Mail button, Search button, List butt on and Option button on the Toolbar.
IPLDK Call Recording System Issue 1.0A - 20 - User List: There are two kinds of list. U sers in backup files a re displayed in one list. In the other list, users currently registe red are displayed. If you double c lick on the user item in the user list, the call history about the user is displayed on the right screen.
IPLDK Call Recording System Issue 1.0A - 21 - 4.2 V oice Recording and Playing Record - If the Record button is clicked , name, telephone number and recording time is displayed. - If the telephone number and name is not found in t he database or is not entered, the string "Unknown" is displayed.
IPLDK Call Recording System Issue 1.0A - 22 - Play - If you click the Play bu tton, the custom er information such as name, telephone number, and recording time is displaye d in Customer Information frame, and you can hear the recorded sou nd through speaker.
IPLDK Call Recording System Issue 1.0A - 23 - Stop - The Stop button is enab led when the sound is rec orded and is played. You can stop the process as follows.
IPLDK Call Recording System Issue 1.0A - 24 - - Click the Stop button, se lect the Stop menu item on the Co ntr ol Menu and use the hot key “CTRL+S” If you exit the program, you must click the Stop butto n. Pause - The Pause button is enabled whe n the sound is recorded and is played.
IPLDK Call Recording System Issue 1.0A - 25 - Resume - If you click the Pause butt on, the pr ocess is paused. - The Pause button is cha nged to the Resume button. - As for the recording, the message "recording (p ause)" is showed in the status b ar.
IPLDK Call Recording System Issue 1.0A - 26 - Sound Volume Up - You can adjust microphone volume more loudly, usin g the Verti cal Bar on the below part from the right part of screen.
IPLDK Call Recording System Issue 1.0A - 27 - Sound Volume Down - You can adjust microphone volume more lower, using the Vertical Bar on t he below part from the right part of screen. - Select the Volume menu item on the Control Menu and use th e h ot key “ALT+D” Address Book Management - On this screen, we can manage the address book.
IPLDK Call Recording System Issue 1.0A - 28 - - The screen for ad ding a address is a s follows. ..
IPLDK Call Recording System Issue 1.0A - 29 - 4.3 OUTLOOK OUTLOOK Address Book Import - If you choose Import (A ddress Book(MS Outlook) ) from the Fil e menu, The window above is opened. After importing the sto red Outlook Address Book on your PC, - You can use the address boo k in the Call Record ing System.
IPLDK Call Recording System Issue 1.0A - 30 - Step2: mail client display. Step3 : Choose a file include in the ma il client to make ..
IPLDK Call Recording System Issue 1.0A - 31 - Step4 : You stick a f ile selection and put , pr ess “CTRL+V” MENU - Import Address Book from MS Outlook.
IPLDK Call Recording System Issue 1.0A - 32 - 4.4 Import and Export fr om MS EXCEL Save Call List - Select the list which you will export to MS Excel. (All List, Backup Users, Current Use rs) - You can export the call list of the specific user to M S Excel .
IPLDK Call Recording System Issue 1.0A - 33 - Save Address Book - If you choose Export (Address Boo k) from the File menu, the window above (Save as Window) is opened. You can save th e Address Book informati on to MS Excel. Save Call List - If you click right mouse in a row on Call List Ta b, a popup i s displayed.
IPLDK Call Recording System Issue 1.0A - 34 - Import Address Book - If you create MS Excel file to create the excel file for Address Book, you must choose new (MS Excel) from the File menu, - The Excel fi le below is th e excel file created newly. - The field name is printe d on the first row.
IPLDK Call Recording System Issue 1.0A - 35 - - After inserting the total data, you choose Import (Address Bo ok (MS Excel)) from the File menu, If the window for selecting t he file stored previously is displaye d, - Select the excel f ile made previously, and click the Ok button.
IPLDK Call Recording System Issue 1.0A - 36 - MENU - Export Menu - MENU for Exporting the Address B ook (See 4.4.4 Import Address Book (MS Excel)) 4.5 PRINT CALL LIST - In Print Call List dialog, select the list which you will print, and click the OK button.
IPLDK Call Recording System Issue 1.0A - 37 - - You can preview the call list data in the database on the screen, and print the data, zoom in and out them and view 2page on a screen.
IPLDK Call Recording System Issue 1.0A - 38 - Address Book - You can preview the address boo k data in the database on t he screen, and print the data, zoom in and out them and view 2 page on a screen. If you click t he Print button, the data are printed after selecting the printer type.
IPLDK Call Recording System Issue 1.0A - 39 - MENU -Print Menu 4.6 SEARCH Search Call List - If you choose Search (C all List) from the View menu, the wind ow below is opened.
IPLDK Call Recording System Issue 1.0A - 40 - - The results for search condit ion are displayed in the window. - After selecting a row in t he list, click right mouse in a row on the list and then a popup is displayed. I f you select the Edit in the popup Menu, Call list data is upda te d.
IPLDK Call Recording System Issue 1.0A - 41 - - You can update the data except Da te and Length. When up dating First Name and Last Name, if updated data is not found in the dat abase, the data i s inserted in the database. - Or the data is updated in the database.
IPLDK Call Recording System Issue 1.0A - 42 - - In the screen for searching the address, input spe cific value in the ‘User’ field and the search results are displayed.
IPLDK Call Recording System Issue 1.0A - 43 - - After you update the a ddress data, if you click the Update button, the data is updated in the database. Also Address Book data is updated. Th e updated inform ation is displayed on the Address frame in main screen.
IPLDK Call Recording System Issue 1.0A - 44 - 4.7 VIEW Simple Mode - If you choose Simple Mode from the View menu, after the windo w collapse, we can see the window in above part of left part.
IPLDK Call Recording System Issue 1.0A - 45 - Disk Information - If you choose Disk Info from the View menu, the in formation f or disk usage is displayed as follows. (Total Size, Used Size and Free Size.) - If user’s capacity is above 90 %, the alert message is showed .
IPLDK Call Recording System Issue 1.0A - 46 - Support multi-language - You choose language (English or Local Language) from the Tool s menu. Default is in English mode. If you choose Local Language, user interface is conversed in Korean mode. If we update the data of crslang.
IPLDK Call Recording System Issue 1.0A - 47 - 4.8 BACKUP Auto Backup - The user can automatically do the backup every same per iod. - This feature enables you to manage disk space eff iciently. - You can backup current ly used database every sam e period.
IPLDK Call Recording System Issue 1.0A - 48 - MENU - Backup Menu 4.9 OPTION Record Option - You choose Option from the Too ls menu. User can define variou s features as fo llows.
IPLDK Call Recording System Issue 1.0A - 49 - Record Option, KEYMAP, PATH, LANGUAGE and Debug Mode. - Audio files are stored as two kind of compression type, Windows PCM and Microsoft ADPCM. - PCM type can store 450Kb per a minute and ADPCM can store 254 Kb.
IPLDK Call Recording System Issue 1.0A - 50 - KEYMAP - Setting hotkeys for functions u sed frequent ly in the program, we can work by keyboard without mouse. Change hotkey setting in the New Key Input. - On initial installation, if you click the Default button, hot keys is set by defau lt.
IPLDK Call Recording System Issue 1.0A - 51 - 5. UTILIZATION 5.1 Call List - There are two kinds of list, Backup List and All List. Users in Backup List ar e stored in the backup database.
IPLDK Call Recording System Issue 1.0A - 52 - 5.2 Call List and Addr ess book - There is Call list and Ad dress book. After selectin g a row in the list, click right mouse in a row on the list and then a popup is d isplayed. If yo u select the Edit in the popup Menu, address da ta is updated.
IPLDK Call Recording System Issue 1.0A - 53 - - If you choose Export (M S Excel) from the Popup menu, the window above (Save As Window) is opened. - You can save the Address Bo ok information to MS Excel. - If you choose Delete fro m the Popup menu, selected row is deleted.
IPLDK Call Recording System Issue 1.0A - 54 - 5.3 Insert, Update and Delete for new customer - If you create new custo mer, click the Add button and en ter de tails for the customer. - After selecting a row in t he list, click right mouse in a row on the list and then a popup is displayed.
IPLDK Call Recording System Issue 1.0A - 55 - - The information for user and phone number from E Z PHONE/EZ AT D is sent to Call Recording Program. This data is inserted in th e database in this System. - The data from the sele cted row is sent from EZ PHONE/EZ ATD.
IPLDK Call Recording System Issue 1.0A - 56 - More System Program Hard ware Lock Key(Paralle l, USB Lock Key) Insta lled Program 7.2 USB MODULE (LDP-7024D, LDP-7024LD) is unr econized in the SYSTEM Check if USB cable is co nnected.
IPLDK Call Recording System Issue 1.0A - 57 - By using Explorer, search System32drivers folder under the fo lder where windows is installed and then delete USB module (LDP-7024 D, LDP-7024LD) driver.
IPLDK Call Recording System Issue 1.0A - 58 - 8. ERROR MESSAGE 8.1 When you incorrectly set the w ave file Directory - Solution: You click the p ath on the Path from the Options men u. And set correct path . When you select correct path in the window below, you solve the problem.
IPLDK Call Recording System Issue 1.0A - 59 - 8.2 When you incorrectly set the w ave file and backup Dir ectory - Solution: You click the p ath on the Path from the Options men u.
IPLDK Call Recording System Issue 1.0A - 60 - 8.3 Hard disk space is insufficient - Solution: Some availabl e space is necessar y for record and b a ckup. If the capacity for hard disk is above 95 %, the a lert message is showed. 8.4 USB line is disconnected - Solution: You must che ck that the computer is correct ly conne cted to the cable.
IPLDK Call Recording System Issue 1.0A - 61 - 8.6 MESSAGE GUIDE No Message Description 1 "Database file does not exist!" We can’t find the databa se file in the folder where running program is inst alled. Or user open database file dire ctly, and start t he program.
IPLDK Call Recording System Issue 1.0A - 62 - 9 "LDP-7024D(LD) USB Driver is not found!" The record mode set to USB, but USB cable is disconnected. 10 “The recorded file does not exist." When the file is recorded under 1 sec or User deletes the recorde d file.
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